NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2023 Fisker Ocean. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on Sep 8, 2026
The car door would not open after many many attempts, red light notifications no longer activated or appeared, braking noise, and car would not shift initially
Water Pump Failure (Campaign Number 24V499000) Door Handles (Campaign Number 24V466000) No answer/fix from Fisker, need recall to get fixed
There was an unscheduled Over-The-Air software update sent to my car during early morning hours of 18Feb2025. The update did not get applied properly and now car is "bricked". I cannot open the doors even using the NFC reader on door handle. The HV battery was charged at 94%, so had enough power in my main HV battery. I was told that they will monitor the health of 12V battery before sending any updates, which, obviously they did not and now my car is inoperable.
Unexpectedly was updated from software version 2.1 to 2.2.1 that has since caused my braking to become harder to make complete stops and increased the brakes being stuck during the stopping process. It has also brought on issues with my regen brake's ability and my range has decreased dramatically. Additionally, I now have multiple status error signs on my front display due to front sensor not detecting and hill mode being activated.
Brakes not working. ABS has become defective. Manufacturer not owning repairs and vehicle is not serviceable. Nearly collided with pedestrian but emergency brake prevented accident. Was able to get vehicle home, but unusable.
I have not been contacted by the manufacturer for previous mandated safety recalls including an issue with the water coolant pump and the software update to version 2.2 which is supposed to fix a number of software safety issues. With the company bankrupt, I have no idea how I will receive these safety recalls
My car became inoperable after update was sent to the car without communication or notification. Required purchase and installation of a new battery. Continue to have braking / accusation issues when going over a bump. Car will at times not open from the inside.
I scheduled a OTA update as recommended in the recall campaigns. I was given a 48 hour window where I was unable to use the car and must keep it charged at all times. After completion I saw that the entire update was not completed. And about a week later another update came where I was not notified or scheduled at all for it. I returned to a car with a dead battery. Upon jumping the car had numerous errors and alert signs all over the display screen. ADAS was now detecting non existend obstructions in all directions and was throwing alerts constantly while driving. One two separate occassions both the drives and passenger side doors would not unlock and we had to exit via the rear doors. On another 2 incidents there was no interior lighting at night and I was unable to see the buttons to adjust my mirrors, unlock the doors, or even turn on the headlights at night. The Rear camera stopped working completely and to this day it has no signal which makes it difficult to reverse this car as the rear window is so high and small. And the remaining cameras are all failing intermittently. Furthermore the brakes have been jumpy, with some instances where the brakes did not deploy immediately but felt delayed. NHTSA recall campaign numbers are below: 24V865000 (Roll away OTA-2.0) 24V865000 (Regen Braking OTA-2.2) 24V499000 (Water pump) 24V466000 (Door Handles) 24V405000 (Warning Lights OTA-2.1) 24V404000 (MCU/VCU Loss of Power OTA-2.1
The issues with this vehicle started, right from delivery. The staff, had me waiting for a couple of hours and finally called me into the back and explained that paint and ding needed to be fixed. They promised that if I took delivery, they would provide me with the needed repairs this was back on 9/26/23. The dings and paint issues were never resolved. What I did receive was a complimentary home charger. The day after the vehicle would self shift into park. This happened too many times to count. I shifted into park while I was backing up, when I slowed down, and when stopped in the middle of traffic which became a safety concern. Several near collision misses while backing up made the situation life altering and produced extremely stressful situations arises from the self shift issue. In addition, a few times I could not even get into the vehicle due to key fob to car communication issues. I had to use other transportation. This was corrected, however it still happens from time to even to date. The fact that too many warning lights would flash constantly on the dashboard made it impossible to know what was malfunctioning or what was working in this vehicle. More than ten service tickets were ignored. Some did not seem to even go through when using the fisker app or their official website. There was also a battery drain issue that left me stranded twice I had to call for tow assistance. On 9/20/24 an OTA update was forced through that made the car battery drain an feel like the Fisker it was stalling. I drove in the slow lane made it home, charged my car, but the car had bricked. No one from fisker would answer, I had to find assistance elsewhere. I had to pay out of pocket to fix this, $617.70. In addition to all the current lingering issues, it had a door handle issue from the inside and out. To resolve this, again I had to pay 360 to fix it. Daily now, it dies and states drive motor issues. This car continues to be a safety concern. Help me
I need software recalled done
NHTSA recall campaign numbers 24V865000, 24V405000 and 24V623000 As a result of a partial OTA SW update, my vehicle has bricked - battery is drained, leaving vehicle inoperable and inaccessible - I cannot even open the door to access the vehicle. I've have my 12v battery plugged in, but is drained beyond chargability and the main HV battery will no longer accept a charge. My vehicle no longer functions, I cannot use it for daily nor even emergency needs. The experience I had following the 2.2 Over-the-Air (OTA) update attempt left my vehicle undrivable. I will need to incur additional expenses to have the necessary safety updates completed to restore my vehicle's functionality. This is supposed to be a free mandated safety recall. Moreover, a concerning trend regarding the frequency of issues reported by fellow owners after OTA updates, approximately 2% to 5% experience similar problems, rendering them undrivable during the 48-hour update window. This situation not only disrupts our daily lives but also raises serious concerns about the reliability of the software updates. I am particularly troubled by the statistics indicating that only around 10% of the fleet has been updated successfully after several weeks of attempts and successful complete updates are only in ~30% of those. My vehicle's braking system, particularly as it relates to its performance over rough terrain, has not yet been addressed even though we have attempted updates. I have experienced significant brake slippage and a loss of function, which poses a serious safety risk. I cannot afford to wait months for a resolution while I am forced to pay out of pocket for alternative solutions to ensure my vehicle is safe to drive. The limited number of service personnel available in the U.S., with only around 20 individuals servicing the entire country and merely 5 traveling nationwide to assist customers with undriveable vehicles. This scarcity is unacceptable - this needs to be addressed.
I am writing to express my deep concerns regarding the ongoing issues that are being seen with the NHTSA recall campaign numbers 24V865000 and 24V623000. Multiple attempts of this safety recall have been scheduled over the past several weeks for my vehicle, but the update has yet to be completed. As an owner who values safety and reliability, I am increasingly concerned about the unresolved safety issues that were supposed to be addressed with this software update. Yesterday I was able to address the water pump recall however the list service cost $340 opposed to the listed $175. This is a mandatory recall and I had no choice but to pay for the replacement of the water pump. Please help. This vehicle has become an incredibly unsafe and a financial burden. Mandatory recall service should be free to the vehicle owner. I feel American Leasing is fleecing vehicle owners. They were given the responsibility to Shepard the recall process and they are failing to do their job by paying full reimbursement $340. Thank you for watching out for us.
Pedestrian Warning Sounds Gone I am writing to express my deep concerns regarding the ongoing issues that are being seen with the NHTSA recall campaign numbers 24V865000 and 24V623000. Following an attempted OTA software update for the safety recall, I have noticed that the pedestrian alert noises are missing, which poses a significant safety risk not only for those around the car but also for the occupants inside the vehicle. This situation is unacceptable and raises serious concerns about the vehicle’s safety features. Moreover, it has come to my attention that a concerning number of owners have reported their vehicles as undrivable following OTA updates, with 2%-5% of vehicles experiencing such issues weekly. The current 48-hour update window renders my car unusable, and now I require another session, an additional 48 hours to complete the update only adds to my frustration. Based on owner surveys, it appears that complete updates, including the correct sounds, have been successfully implemented in less than 30% of vehicles attempted. Given these concerns, I urge you to look into the situation with my vehicle and the entire process. I should not have to pay out of pocket for the safety recall and restored function of pedestrian alert noises, nor the cost of a rental car. Thank you for your attention to this critical matter.
Braking Issue and ADAS Warning + Lack of Access Concerns I am writing to express my deep concerns regarding the ongoing issues that are being seen with the NHTSA recall campaign numbers 24V865000 and 24V623000. Specifically, the Advanced Driver Assistance System (ADAS) in my vehicle, which has become increasingly distracting and, frankly, dangerous due to an incomplete or failed 2.2 Over-The-Air (OTA) update is a huge concern. As a responsible driver, I value the safety of not only myself but also those around me, and this situation and others we constantly hear about make me question the process of the recall. Every week, a number of vehicles are reported as undrivable post-OTA updates, with statistics indicating that approximately 2%-5% of owners experience this issue. With 48-hour update windows, my vehicle becomes unusable for an extended period, which is highly inconvenient and concerning. Moreover, I've noted that partial updates are expected, potentially extending this downtime by another 48 hours. I have had a partial update that has left my vehicle in worse shape than before, what could happen if the process is tried again? This inconsistent performance is not only frustrating, but also poses a serious inconvenience to scheduling and executing such a process. Owner surveys suggest that comprehensive updates, which should resolve these issues, have been successfully completed in under 30% of vehicles which were attempted. Additionally, the alarming figures shared indicate that only around 10% of the fleet has been updated in over five weeks, despite submitting over 800 Vehicle Identification Numbers (VINs). This inefficiency raises serious questions about the reliability of the process. Furthermore, the fact that there are only approximately 20 service personnel available nationwide, with a mere five traveling to assist customers whose cars are rendered undrivable, is simply unacceptable. This lack of support exacerbates an already troubling situation.
I am writing to express my deep concerns regarding the ongoing issues that are being seen with the NHTSA recall campaign numbers 24V865000 and 24V623000. Specifically, the Advanced Driver Assistance System (ADAS) in my vehicle, which has become increasingly distracting and, frankly, dangerous due to an incomplete or failed 2.2 Over-The-Air (OTA) update is a huge concern.
When regenerative braking is engaged and driving over ruff road the braking disengages causing the vehicle to speed out of control.
The vehicle's door handles work intermittently, sometimes preventing driver or passenger escape. Recall 24V466000 still has not been performed due to parts availability. ADAS system is inoperable, causing a safety issue - forward collision warning is inoperable, adaptive cruise control was never activated by the factory, the blind spot monitor does not operate, lane departure warning does not operate. An unscheduled over-the-air software update was completed in the last week which has now rendered the vehicle's ICC inoperable, and causing the gauge cluster to reset at regular intervals while the vehicle is in motion. This creates an incredible safety issue as I lose visibility of speed, turn signals deactivate. The vehicle also goes into 'park' when stopped for a red light or stop sign if the driver's weight is shifted at all, causing an unsafe situation attempting to find the key to put it back into 'drive.'
1.) Recall Campaign # TSB30032401 Issue - I had to pay out of pocket for recall item totaling $280. The service provider used, Pat's Garage in San Francisco had not been informed of process to get reimbursement for recall resulting in having to pay out of pocket. As of today 2/24/25, there is no process for owners to get reimbursed either. The other issue is $175 to cover recall is not enough to cover the costs. Please address this issue with setting up process for reimbursement and increasing amount of recall costs. See attached invoice for services paid out of pocket. 2.) Braking Issue and ADAS Warning - Lack of Access to Recall Service - This is regarding ongoing issues that are part of NHTSA recall campaign numbers 23V865000 and 24V623000. Our vehicles brake system has not been addressed with current updates. There are only 20 technicians available nationwide to address urgent issues. I can't afford to wait for months for resolution to pay out of pocket for solutions.
My electric charging system has failed. When I plug my car in to charge it does not work. The car thinks it is charging, but I actually LOSE range. I have tried several chargers, but the vehicle does not get charged. The car functions normally for everything else. I can still drive it but when I get to 0 miles range it will be unusable. There are no warning lights or error messages. The car thinks it is charging when plugged in. I called the dealership where I purchased the car and they said the same thing has happened to at least 2 other vehicles they know of. Those cars have been sitting in their lot for 5 months. The dealership is 250 miles away and I do not have enough charge/range to drive there. It has not been inspected by any other parties.
More bugs and problems after partial OTA to version 2.2.2 than before. Constant alarms and warnings that ADAS is not functioning. Driver alert monitor stopped the car in the middle of the road because it said I was not paying attention. The biggest problem is the car no longer detects the key FOB inside the car. New battery and I can unlock the car from 100+ft away. But once in the car I'm forced to hold it to the NFC. One time I started the car, jumped out to grab something from inside the house, left my key there, then drove off. With no key in the car I was able to dive about 3 miles to the store. Somehow I was able to put it back into D and get home without it shutting down and asking to hold the FOB to the NFC again. The other safety related issue is the small driver screen will not dim. No matter where I have the brightness setting manually set or on auto the screen is always at 100% At night it is very bright and is not at all pleasant to drive with. I have started putting a piece of thin masking tape over it to dim at night. I can still see mostly see things that pop up.
While receiving an Over the Air recall update from American Leasing on my 23' Fisker Ocean One the car bricked....making it completely inoperable. Both 12v battery was good and the car had a SOC of 78 percent. American leasing hasn't responded nor to I can get the information from them.
Brakes are a safety issue which should be addressed in 2.2 OTA. Constant ADAS warnings can be a distracting safety issue for partially updated cars. The lack of the legally required pedestrian alert noises are also a safety concern for those around the vehicle. There may be others, of course, but remember we would like the NHTSA to look into the SAFETY RECALL PROCESS. Be sure you have a safety reason to back up your selection.
RECALLS 24V865000 24V623000 24V499000 24V466000 i NEED TO PAY FOR RECALL WATERPUMP REPLACMENT , SOFTWARE UPDATE 2.2 AND DOOR HANDLE CHECK UP
NHTSA Campaign Number: 24V499000 There is an active recall to replace water pumps. It is very difficult to get a technician to do this as there are very few peop,e in the entire USA that ca work o. these vehicles. Additionally we have to pay out of pocket not only for travel fees and hotel stays for the mechanics, but we need to pay for the installation too. his is a serious safety issue that is supposed to be free of charge but we are forced to pay put of out own money. Manufacturer Fisker Group Inc Components ELECTRICAL SYSTEM Potential Number of Units Affected 7,545 Summary Fisker Group Inc (Fisker) is recalling all 2023-2024 Ocean vehicles. A communication failure with the cabin electric water pump can cause the high voltage battery management system (BMS) to enter limp mode, causing a loss of drive power. Remedy Fisker will replace the pumps, free of charge. Owner notification letters were mailed August 19, 2024. Owners may contact Fisker customer service at 1-844-347-5371. Fisker's number for this recall is TSB30032401.
After an incomplete update to a mandated (part of a recall) software version 2.2, the following happens constantly: Vehicle lost the pedestrian alert noise after the incomplete software update. The lack of the legally required pedestrian alert noises are a safety concern for those around the vehicle. Constant ADAS warnings that are extremely distracting, made even worse when driving in challenging driving conditions, like rain, snow, fog or in the dark. After the incomplete update to software 2.2, the 12V battery was drained and now I get frequent low battery warnings and/or the vehicle won't start or won't unlock. Exacerbating the problem is the sad fact that there are no service centers for Fisker vehicles to have warranty or service done to the car. It is extremely difficult and expensive to find a technician willing to work on this car and a simple 12V battery replacement or update the software in person takes months. Many owners have reported getting stuck inside /outside the car and not being able to open it. The high voltage battery state of charge ( SOC) and mileage have dropped immensely after the incomplete 2.2 update. The high voltage battery loses about 10% in 8 hours (parked overnight) and while driving you see the range being significantly less than before. I lose more battery charge fro. being parked at home than while driving and need to charge the car constantly.
Inability to have Recall Work Completed and Fees Being Charged for Recall Work I am writing to express my deep concerns regarding the ongoing issues that are being seen with the NHTSA recall campaign numbers 24V865000 and 24V623000. Multiple attempts of this safety recall have been scheduled over the past several weeks for my vehicle, but the update has yet to be completed. As an owner who values safety and reliability, I am increasingly concerned about the unresolved safety issues that were supposed to be addressed with this software update. To date, I have been disappointed to learn that each week brings reports from fellow vehicle owners indicating that their cars have become undrivable following these updates, with a concerning failure rate of approximately 2% to 5%. I have purchased a new battery and battery tender to address my vehicle from "bricking" from these OTA updates after reading many 12V have failed during the process. This is unacceptable for any customer who relies on their vehicle for daily transportation. Additionally, the lengthy 48-hour windows during which our cars become unusable only exacerbate the frustration and inconvenience faced by owners. The expectation of partial updates, followed by yet another potential 48-hour downtime, is not a practical solution. Furthermore, the feedback from owner surveys suggests that complete updates, which should ideally resolve these issues, have only succeeded in under 30% of attempted vehicles. This raises serious questions about the efficacy of the OTA update process and its implementation. As such, I and many others have turned to hiring a mobile technician to manually load the software updates. I have had to also do the same for the water pump recall. I should not have to pay $1700 in travel expenses and $250 more to have the software updated. Also, the $170 reimbursement rate being paid by American Leasing for water pump replacement is below the market rate. The market rate is $250-$260.
too many software issues with so support and very hard to get help with this issues.. even if you find a technician they are ripping the pockets with high fees to fix the repairs and some repairs are getting fixed at all
Local service provider can't perform recall work for the amount provided by the Trustee
Someone pushed a new over-the-air (OTA) update to the car and now it is in a perpetual state of “Installing Software” on the main screen. It has been that was for over 2 weeks. I am unable to control critical systems since the software has effectively “bricked” the car’s controls.
Fisker, through an authorized party in the bankruptcy, was directed by NHTSA on any safety recalls requiring a software update to update affected vehicles to software "Version 2.2." This new version of the software was designed to address NHTSA's safety recalls on the vehicle. In early 2025, I received an update to the software entitled "Version 2.2.2, which, based on available public information, is an incomplete portion only of software "Version 2.2." If true, recall 24V404000 was not completed as directed by NHTSA. NHTSA should investigate whether those owners having new software versions "2.2.1" or "2.2.2" received all of the required software updates needed to address outstanding safety recalls for the vehicle that were supposed to be resolved by an OTA software update, namely "Version 2.2."
NHTSA Campaign Number: 24V499000 NHTSA Campaign Number: 24V405000 NHTSA Campaign Number: 24V623000 NHTSA Campaign Number: 24V865000 Those are open recalls, The Fisker OTA team couldn't update the vehicle software over the air. My vehicle is not in a safe condition without the successful software update. Please instruct or take appropriate action for the updates to happen and the water pump to be replaced. Thanks [XXX] [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
I have not received the Fisker 2.2 OTA update that addresses software recalls 24V865000, 24V623000, 24V499000, 24V466000 and especially 24V405000. My wife is very concerned about the reliability of the brakes and the overall safety of our Fisker. Specifically, the Advanced Driver Assistance System (ADAS) in my vehicle, which has become increasingly distracting and, frankly, dangerous due to the complete lack of 2.2 Over-The-Air (OTA) update is a huge concern. As a responsible driver, I value the safety of not only myself but also those around me, and this situation and others we constantly hear about make me question the process of the recall. Every week, a number of vehicles are reported as undrivable post-OTA updates, with statistics indicating that approximately 2%-5% of owners experience this issue. I haven't even receive the OTA update. Owner surveys suggest that comprehensive updates, which should resolve these issues, have been successfully completed in under 30% of vehicles which were attempted. Additionally, the alarming figures shared indicate that only around 10% of the fleet has been updated in over five weeks, despite submitting over 800 Vehicle Identification Numbers (VINs). This inefficiency raises serious questions about the reliability of the process. I urge you to address these issues promptly and transparently. I hope to see improvements regarding the ADAS system and entire process of the OTA safety recalls. Thank you for your attention to this critical matter.
Braking Issue and ADAS Warning + Lack of Access Concerns I am writing to express my deep concerns regarding the ongoing issues that are being seen with the NHTSA recall campaign numbers 24V865000 and 24V623000. Specifically, the Advanced Driver Assistance System (ADAS) in my vehicle, which has become increasingly distracting and, frankly, dangerous due to an incomplete or failed 2.2 Over-The-Air (OTA) update is a huge concern. As a responsible driver, I value the safety of not only myself but also those around me, and this situation and others we constantly hear about make me question the process of the recall. Every week, a number of vehicles are reported as undrivable post-OTA updates, with statistics indicating that approximately 2%-5% of owners experience this issue. With 48-hour update windows, my vehicle becomes unusable for an extended period, which is highly inconvenient and concerning. Moreover, I've noted that partial updates are expected, potentially extending this downtime by another 48 hours. I have had a partial update that has left my vehicle in worse shape than before, what could happen if the process is tried again? This inconsistent performance is not only frustrating, but also poses a serious inconvenience to scheduling and executing such a process. Owner surveys suggest that comprehensive updates, which should resolve these issues, have been successfully completed in under 30% of vehicles which were attempted. Additionally, the alarming figures shared indicate that only around 10% of the fleet has been updated in over five weeks, despite submitting over 800 Vehicle Identification Numbers (VINs). This inefficiency raises serious questions about the reliability of the process. Furthermore, the fact that there are only approximately 20 service personnel available nationwide, with a mere five traveling to assist customers whose cars are rendered undrivable, is simply unacceptable. This lack of support exacerbates an already troubling situation
I am writing to express my deep concerns regarding the ongoing issues that are being seen with the NHTSA recall campaign numbers 24V865000 and 24V623000. Incomplete OTA install software 2.0 to 2.2 2/3. Should be 2.2 3/3
I am writing to express my deep concerns regarding the ongoing issues that are being seen with the NHTSA recall campaign numbers 24V865000 and 24V623000. Blind spot warning not functioning
Fisker Inc has gone out of business. A mandatory recall has been issued and the bankruptcy court has assigned a trustee to ensure vehicles are updated to version 2.2 to address safety recall issues. The update to 2.2 has been extremly unpredictable and the trustee has not been able to complete this recall. Of the cars that were updated, mine, almost immediately the estimated range has been reduced drastically. The car was marketed as 360 miles range on 100% charge and now after the update I barely see 190-200 at 100% charge. This occured since the recall update. thats like 40-45% reduction in range costing everyone double the electricity needed to charge the vehicle and everyone I know that got the 2.2 update has been going through this issue. After running a diagnostic with a fisker tech, they mentioned it's a 2.2 update issue and no fix out there yet. However the trustee is responsible to roll this same update to other cars as well that hasn't received it. The tech explained this is occuring due to the rear motor is now throwing "flux error codes" and not functioning properly past 2.2 update which is causing the insane battery drain. In my opinion this is something that needs to be addressed. NHTSA recall campaign numbers for the software recalls are 24V865000 and 24V623000
I have all the outstanding issues out on this car and probably more. For example, sometimes the car's brakes will fail and the car can roll away. There are times when the car's regenerative braking is not working properly which decreases braking performance and can lead to a crash. Sometimes I notice that my car has a loss of power, which is concerning as it may cause an accident or worse. My water pump has not been replaced. To my knowledge, my door handles currently are not sticking, but this has not been looked at or addressed. I get constant warning lights alerting me to a safety system either not working or failing if that is even the case. I am still on software 2.0 and have been waiting patiently for the 2.2 update to address many of these issues, but have not been contacted at all from the OTA team to schedule one or been pushed one.
I am writing to express my deep concerns regarding the ongoing issues that are being seen with the NHTSA recall campaign numbers 24V865000 and 24V623000. Multiple attempts of this safety recall have been scheduled over the past several weeks for my vehicle, but the update has yet to be completed. As an owner who values safety and reliability, I am increasingly concerned about the unresolved safety issues that were supposed to be addressed with this software update. To date, I have been disappointed to learn that each week brings reports from fellow vehicle owners indicating that their cars have become undrivable following these updates, with a concerning failure rate of approximately 2% to 5%. This is unacceptable for any customer who relies on their vehicle for daily transportation. Additionally, the lengthy 48-hour windows during which our cars become unusable only exacerbate the frustration and inconvenience faced by owners. The expectation of partial updates, followed by yet another potential 48-hour downtime, is not a practical solution. Furthermore, the feedback from owner surveys suggests that complete updates, which should ideally resolve these issues, have only succeeded in under 30% of attempted vehicles. This raises serious questions about the efficacy of the OTA update process and its implementation. I was also alarmed to learn that after five weeks of attempts, only about 10% of the fleet—approximately 300 vehicles—have been successfully updated, despite over 800 VINs submitted for these updates. The lack of service personnel, with only around 20 available nationwide and just five who can travel to address undriveable cars, only adds to the urgency of this matter. It is imperative that this process is reviewed and the underlying safety concerns that have left many of us feeling unsupported and frustrated are resolved in a manner that will be free of cost and successful to the majority of owners. Thank you for your attention to this matter.
Fisker entered Chapter 7Bankrupty. As part of the court order certain recall work was to be completed and funding was given to do this to a company. I have to date only received partial software updates and not the full requirement of the recall to Software 2.2 that was ordered by the court. I also had to pay out of pocket for a technician to replace by 12V battery because of software issues after partial installation. I have lost mileage distance since the new partial software as well. I paid out of pocket $247 for the required water pump recall and door handle inspections. Plus fees for a mobile technician. This is above the amount Liquidators Trustee is planning to pay of $175 (if they ever do). This car is a safety risk and the Trustee is not making a good faith effort to fix the required recalls. I have not been contacted even one time with a status. The NHTSA needs to force the trustee and bankruptcy judge to intervene.
Continuous vehicle issues even after recall work and updates Had to pay out-of-pocket costs beyond stated reimbursement amounts. $432.38 for parts and labor to correct steering fault software issue and water pump replacement. Still have door handle safety issues after repairs. Electronic lock/unlock does not function properly. Leaving us locked inside or outside until help arrives. Software updates have stopped. Im still on 2.0 and as stated on the bankruptcy agreement Ocean owners would still receive the OTA updates. We have not as others have unusable cars from the latest OTA update. Inadvertent automatic emergency braking is still happening. This randomly happens more often in poor weather and poses a driving risk for me and others on road. Lastly loss of braking has increased. Which most frequently occurs over uneven surfaces. Let me know if you need anything further as this car is the absolute worst with endless issues and no company left to be held accountable. Please help!
The brakes will have pressure then go beyond the original stopping point seemingly no to stop the car and first reaction is to press harder which causes the car to stop more abruptly than attended in the situation and causes panic with driver and potential a wreck from behind. ADAS warnings are constantly triggering especially when raining causing me to continuously look at the dash which can be a distracting safety issue. The lack of the legally required pedestrian alert noises are also a safety concern for those around the vehicle. NHTSA recall campaign numbers for the software recalls are 24V865000 and 24V623000
sudden power loss on road and car bricked . this is scary . as per my checks with technician says , this sudden brick is due to some modules issues(PCU/ICU) . water leak under hood and also causing car bricked brake fault . this is very scary we don't know when car suddenly stops while on road
February 13, 2025 Vehicle is currently "bricked", no response is coming from the car with the fob or proximity unlocking device. This appears to be related to an un-announced over-the air update to the vehicle, which started overnight and without notice. The Brake lights flash periodically and the app on the smart phone do not reflect any of this reality, and also do not unlock the vehicle. Further, the ADAS and brake systems have been glitchy, pulsing the brakes very inappropriately on wet and uneven roads. The ADAS will blink and alert with Sun, Rain, Snow all affecting the system, making for a VERY uncomfortable experience with poor braking management,
Range has decreased rapidly since 2.2. Trustee won't pay for door handle or water pump replacement. Trustee won't provide access to fast and other tools to fix cars.
I am writing to express my deep concerns regarding the ongoing issues that are being seen with the NHTSA recall campaign numbers 24V865000 and 24V623000. Specifically, the Advanced Driver Assistance System (ADAS) in my vehicle, which has become increasingly distracting and, frankly, dangerous due to an incomplete or failed 2.2 Over-The-Air (OTA) update is a huge concern. As a responsible driver, I value the safety of not only myself but also those around me, and this situation and others we constantly hear about make me question the process of the recall. Every week, a number of vehicles are reported as undrivable post-OTA updates, with statistics indicating that approximately 2%-5% of owners experience this issue. With 48-hour update windows, my vehicle becomes unusable for an extended period, which is highly inconvenient and concerning. Moreover, I've noted that partial updates are expected, potentially extending this downtime by another 48 hours. I have had a partial update that has left my vehicle in worse shape than before, what could happen if the process is tried again? This inconsistent performance is not only frustrating, but also poses a serious inconvenience to scheduling and executing such a process. Owner surveys suggest that comprehensive updates, which should resolve these issues, have been successfully completed in under 30% of vehicles which were attempted. Additionally, the alarming figures shared indicate that only around 10% of the fleet has been updated in over five weeks, despite submitting over 800 Vehicle Identification Numbers (VINs). This inefficiency raises serious questions about the reliability of the process. Furthermore, the fact that there are only approximately 20 service personnel available nationwide, with a mere five traveling to assist customers whose cars are rendered undrivable, is simply unacceptable. This lack of support exacerbates an already troubling situation. Given these circumstances, I urge you to address these
The mandatory recalls for this car cannot be done as the OTA update never worked in my car. I constantly get the ADAS error warning and they dont work randomly. The sudden acceleration over uneven road still happens. Sometimes i can feel the brake is bouncing back. I went to the authorized service center to get the recall work done. I was told that they have not get paid so they stopped doing it until further notice. If i wanted to do it, I have to pay $400 (water pump). To manually update to OS 2.2 to resolve some of the recall works, I have to pay another $250. All these recalls are mandatory for safety concern, but I cant get any of them done because Fisker is not paying for the service.
Unannounced and unauthorized software update caused a motor control unit failure. My vehicle was unable to go into gear or drive after this unannounced update.
My car is currently supposed to have a software recall that fixes the braking on this car. The install was pushed to my car overnight without any communication and now my car does not function with cabin heat. I need to find hire a technician to fix the recall update that was sent to my car. I also have had to pay out of pocket for a water pump recall on this car.
I hope this message finds you well. I am writing to express my deep concerns regarding ongoing issues with the NHTSA recall campaign numbers 24V865000 and 24V499000. I am writing to formally express my concerns regarding the OTA (Over-the-Air) update process for my vehicle. I received on OTA update to address 24V86500 Regen Braking Issues; some 4 weeks later my car is not operable. My high voltage battery shows 100% state of charge, but my range mileage eventually dropped to zero and remains there. Even after replacing the car's 12v battery, I cannot open the car let alone drive it. While I had a technician to my house to address my bricked car, I had her do the work for 24V49900 (water pump recall). As planned, the recall part was made available to her (and then to me) at no charge. However, the fee to replace it was $345 dollars, as seen in the attached itemized invoice. 1) I had to pay this out of pocket and there is at present no way for me to be reimbursed for the recall work. I am told a portal is coming to submit a claim for reimbursement from the bankruptcy trustee's designee, American Leasing. 2) The amount currently approved for water pump replacement is $175, meaning I will have paid an extra $170 out of pocket for work that was to have been covered at no cost to owners, as mandated by NHTSA. Additionally, I have had a Lane Departure Warning Failure indicator light that has remained on for about 6 months. At best, this is a distraction while driving. At worst, the system has not been operable for 6 months.
Steering this car in the snow has proven extremely dangerous. ice on the road causes the Wheels to accelerate to extremely high speeds as they slip and try to gain traction. But this often has a negative effect of losing control of the vehicle. A number of times I have nearly crashed into other vehicles even at very low speeds because of this. In a related issue, regenerative braking in the ice is also extremely dangerous for a similar reason, The vehicle attempts to apply the brakes too hard in slippery conditions which then causes it to start sliding out of control