NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2023 Fisker Ocean. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on Sep 9, 2026
Since the OTA Update ti correct prior recall issue with braking, the new issue has risen with the windshield defrost system is unable to be controlled via the buttons and fan controls.
I am writing to express my deep concerns regarding the ongoing issues that are being seen with the NHTSA recall campaign numbers 24V865000 and 24V623000. The experience I had with my Fisker vehicle following the 2.2 Over-the-Air (OTA) update attempt left my vehicle undrivable. This is leaving me in an inconvenient and frustrating situation. As a result, I will have to incur additional expenses to have the necessary safety updates completed to restore my vehicle's functionality. This is far from the experience that I expected when signing up for a free mandated safety recall. I understand that a significant percentage of vehicles (approximately 2%-5%) have become undrivable--like mine--following these updates. This situation is alarming and raises concerns about the reliability of the updates being delivered. According to owner surveys, it appears that complete updates—which include all necessary corrections—have been accomplished in less than 30% of cases. Furthermore, I was surprised to learn that only about 10% of the fleet (approximately 300 vehicles) had been updated after several weeks of attempts, despite over 800 VINs submitted for this process. This statistic raises questions about the efficiency and effectiveness of the OTA process. Lastly, I am deeply concerned about the limited number of service personnel available in the U.S., with only around 20 individuals servicing the entire country and merely 5 traveling nationwide to assist customers with undriveable vehicles. This scarcity is unacceptable and leads to extended wait times for necessary repairs and updates. I urge you to address these issues promptly, putting more vehicles in danger of becoming undrivable because of the safety recall process being flawed. It is imperative that this process is reviewed and the underlying safety concerns that have left many of us feeling unsupported and frustrated are resolved in a manner that will be free of cost and successful to the majority of owners. Thank you!
While accelerating from a stoplight the car shuddered and came to a stop. All power was lost in the intersection.
There was a safety over the air update which happened on Feb 13 2025. After that the vehicle is completely unoperable. After the NHSTA mandated update the car does not shift from Neutral to drivable gear. It's become a brick.
Passenger door could not open from inside.
Car stopped in middle of the street and not moved. Totally dead
Fisker Inc has gone out of business. A mandatory recall has been issued and the bankruptcy court has assigned a trustee to ensure vehicles are updated to version 2.2 to address safety recall issues. The update to 2.2 has been extremely unpredictable and the trustee has not been able to complete this recall. I had to take private services and pay money to get software update done. Of the cars that were updated, like mine, almost immediately the estimated range has been drastically reduced. The cars were marketed as getting up to 360 miles on 100% charge. Since the recall update, they now get somewhere around 220 miles on a 100% charge. That’s more than 100 miles lost. I had a technician analyze it with approved Fisker software, and he found that the rear motor is now throwing “flux error codes” and not functioning properly. This is causing an electrical issue draining the batteries much quicker than they should be. I spent $1000 for diagnostic work and there is no fix at the moment however the trustee is still responsible for rolling out this buggy software and possibly damaging more cars with each remote installation.
Fisker Inc has gone out of business. A mandatory recall has been issued and the bankruptcy court has assigned a trustee to ensure vehicles are updated to version 2.2 to address safety recall issues. The update to 2.2 has been extremely unpredictable and the trustee has not been able to complete this recall. I had to pay $450.00 to complete the software update. I will have to pay an additional $450 to have the water-pump replaced, plus drive 6 hours to closest service center to have the work done. After the software update almost immediately the estimated range has been drastically reduced. The cars were marketed as getting up to 360 miles on 100% charge. Since the recall update, they now get somewhere around 220 miles on a 100% charge. The technician that completed my update analyzed it with approved Fisker software, and he found that the rear motor is now throwing “flux error codes” and not functioning properly. This is causing an electrical issue draining the batteries much quicker than they should be. there is no fix at the moment however the trustee is still responsible for rolling out this buggy software .
ADAS software never installed as promised and results on frequent ALARMS and WARNING LIGHTS while driving - loud distraction. Due to the high cost of preinstallation testing it will likely never be corrected. Drivers door handle sticks - recalled item never corrected. Water pump failure creating limp mode, recalled item repair never initiated. 12V battery premature failure warranty item - cost $270 for replacement and self install. Key fob does not perform as expected - creating safety and access issues. These are ongoing issues - caught in the bankruptcy finger point - but nothing is being fixed. The Fisker's should be in jail for fraud, embezzlement, etc. This is the second instance of him deceiving buyers.
Braking Issue and ADAS Warning + Lack of Access Concerns I am writing to express my deep concerns regarding the ongoing issues that are being seen with the NHTSA recall campaign numbers 24V865000 and 24V623000. Specifically, the Advanced Driver Assistance System (ADAS) in my vehicle, which has become increasingly distracting and, frankly, dangerous due to an incomplete or failed 2.2 Over-The-Air (OTA) update is a huge concern. As a responsible driver, I value the safety of not only myself but also those around me, and this situation and others we constantly hear about make me question the process of the recall. Every week, a number of vehicles are reported as undrivable post-OTA updates, with statistics indicating that approximately 2%-5% of owners experience this issue. With 48-hour update windows, my vehicle becomes unusable for an extended period, which is highly inconvenient and concerning. Moreover, I've noted that partial updates are expected, potentially extending this downtime by another 48 hours. I have had a partial update that has left my vehicle in worse shape than before, what could happen if the process is tried again? This inconsistent performance is not only frustrating, but also poses a serious inconvenience to scheduling and executing such a process. Owner surveys suggest that comprehensive updates, which should resolve these issues, have been successfully completed in under 30% of vehicles which were attempted. Additionally, the alarming figures shared indicate that only around 10% of the fleet has been updated in over five weeks, despite submitting over 800 Vehicle Identification Numbers (VINs). This inefficiency raises serious questions about the reliability of the process. Furthermore, the fact that there are only approximately 20 service personnel available nationwide, with a mere five traveling to assist customers whose cars are rendered undrivable, is simply unacceptable. This lack of support exacerbates an already troubling situation
I am very concerned about these recalls 24V405 24V404 24V623 and the availability of service providers to preform the corrections as there seems to be only 20 service techs in the whole country. For these free recalls I am told to pay and then get reimbursed (From Who?)I have yet to get on any providers schedule. AS a responsible vehicle owner and operator I am looking for answers and direction to expediting these urgent safety issues.
I am writing to express my deep concerns regarding the ongoing issues that are being seen with the NHTSA recall campaign numbers 24V865000 and 24V623000. My vehicle's braking system, particularly as it relates to its performance over rough terrain, has not yet been addressed. I have experienced significant brake slippage and a loss of function, which poses a serious safety risk. As a responsible vehicle owner, I trust that my car should provide a reliable and safe driving experience, especially when navigating challenging conditions. The frequency of reports from fellow owners about their vehicles becoming undrivable after updates—between 2% and 5%—is alarming and prevents me from attempting the recall process. Knowing that the update process can leave a car unusable for up to 48 hours, and that partial updates might require even more time, adds to my frustration. The statistics shared indicate that only a mere 10% of the fleet has successfully received updates after weeks of attempts, which further highlights the inadequacy of the OTA process. Additionally, I am troubled by the limited availability of service personnel across the country. With only around 20 technicians available nationwide and just a handful traveling to address urgent issues, it is clear that many customers, including myself, may find ourselves in perilous situations without timely support. I cannot afford to wait months for a resolution while I am forced to pay out of pocket for alternative solutions to ensure my vehicle is safe to drive. This situation is unacceptable, and I urge you to take immediate action to address these critical issues. I look forward to a prompt response. Also, I do not understand why my VIN does not register as having unaddressed recalls. I do not have access to any of the technicians on Ohio for the recalls related to parts and have not received the 2.2 update which is supposed to fix the software issues. Can you please correct this?
Fisker Inc has gone out of business. A mandatory recall has been issued and the bankruptcy court has assigned a trustee to ensure vehicles are updated to version 2.2 to address safety recall issues. The update to 2.2 has been extremely unpredictable and the trustee has not been able to complete this recall. Of the cars that were updated, like mine, almost immediately the estimated range has been drastically reduced. The cars were marketed as getting up to 360 miles on 100% charge. Since the recall update, they now get somewhere around 220 miles on a 100% charge. That’s more than 100 miles lost. I had a technician analyze it with approved Fisker software, and he found that the rear motor is now throwing “flux error codes” and not functioning properly. This is causing an electrical issue draining the batteries much quicker than they should be. I spent $200 for diagnostic work and there is no fix at the moment however the trustee is still responsible for rolling out this buggy software and possibly damaging more cars with each remote installation.
I'm aware of multiple Fisker Ocean recalls, some of them were addressed via Over the Airway (OTA) software updates, but the interior lighting still comes on every night, remains on, and represent a security risk and negatively impacts battery performance. In addition, none of the hardware recalls have been resolved on my vehicle, probably due to the fact I live in a region with no access to Fisker technical support and the company has made no attempt to provide said technical support. Specifically, the defective water pump and door handles have not been replaced, and despite multiple attempts by me and other owners living in the region, we have not been able to secure the mandated recall services.
Fisker had a nhtsa recall for water pump replacement that has now apparently been closed. This part failure will cause our new vehicle to become inoperable, causing a safety issue to the passengers as well as anyone nearby if the vehicle comes to a sudden stop (i.e. highway driving). Fisker has no repair facility in the state of Oklahoma, and has not provided this part to individuals for replacement. It would require transporting the vehicle using a transport company and losing the use of the vehicle for at least two days. Additionally, a software update has been mandated for all Fisker Oceans to version 2.2 that has added safety features, this was to be an OTA update- About 4 months have passed and our vehicle has not received this required update.
Vehicle is stuck in middle of the software update issued. I can't get assistance to fix without a FAST tool to which American leasing is not releasing to Fisker Owners Association or any other shop. Therefore, the recall update has not been completed. I had to pay $330 to have the recalled water pump replaced to which the DOJ stated customers aren't responsible for. I have left messages too. Ongoing intermitting braking conditions....
This is an ongoing problem since November 2023 - software was going to fix the problem but updates have stop coming and the problem are still an issue. I had 4 onsite service calls with no issue fixed. This is the 2nd filing for the same issues (6.21.24 first filing) NO RECALLS have been repaired. I also filed in 2024, under the lemon law in CA, with no response. ABS red warning light comes on, navigation no longer works, no service provided in my area and the car, rebooting the main screens 6-10 per week and many of the feature promised were never installed. How do I get this car repaired and recalls fixed?
The car automatically brakes falsely, which should have been fixed in an OTA 2.2 recall but hasnt. The ADAS is constantly warning without needing to. It can give ADAS warnings while the car is parked. The car is near undriveable. The recall updates have been partial at best. NHTSA recall 24V865000 and 24V623000 have not been addressed and there's been no attempt to try and fix these issues.
I am writing to express my deep concerns regarding the ongoing issues that are being seen with the NHTSA recall campaign numbers 24V865000 and 24V623000. My vehicle's braking system, particularly as it relates to its performance over rough terrain, has not yet been addressed even though we have attempted updates. I have experienced significant brake slippage and a loss of function, which poses a serious safety risk. As a responsible vehicle owner, I trust that my car should provide a reliable and safe driving experience, especially when navigating challenging conditions. The frequency of reports from fellow owners about their vehicles becoming undrivable after updates—between 2% and 5%—is alarming and prevents me from attempting the recall process again. Knowing that the update process can leave a car unusable for up to 48 hours, and that partial updates might require even more time, adds to my frustration. The statistics shared indicate that only a mere 10% of the fleet has successfully received updates after weeks of attempts, which further highlights the inadequacy of the OTA process. Additionally, I am troubled by the limited availability of service personnel across the country. With only around 20 technicians available nationwide and just a handful traveling to address urgent issues, it is clear that many customers, including myself, may find ourselves in perilous situations without timely support. I cannot afford to wait months for a resolution while I am forced to pay out of pocket for alternative solutions to ensure my vehicle is safe to drive. This situation is unacceptable, and I urge you to take immediate action to address these critical issues. I look forward to a prompt response.
My vehicle does not have Adaptive Cruise Control even though it was advertised as having that feature at the time of sale. Also, collision warning and lane departure very regularly malfunction. I paid $250 out of pocket to replace my water pump following the recall. I will only be able to get reimbursed $175. This is not acceptable.
I have to pay for labor to replace the water pump and door handles because they are not releasing funds to cover repairs, as the court set up to be paid. The car has not been updated to the latest software, 2.2, to cover recall safety issues.
Paid $249+fluids (total $304.17 with taxes) for water pump assembly recall on this vehicle as there remains no way - despite order and agreement - for the recall to be performed. there remains no way to seek reimbursement. Also $175 limit for work is less than actual cost.
Even after i was fortunate to receive software update to version 2.2, i still receive frequent driver assistance warnings and periodic unavailability, resulting in loss in automatic emergency braking, lane keeping warnings, blind spot warnings, and similar. Additionally, internal lighting is inconsistent which results in lights coming on while driving that dont seem to have a way to turn off. Lastly, i have paid money to have my key fobs programmed which should have been free, and paid cash to have my recall-related water pump replaced.
I am writing to express my deep concerns regarding the ongoing issues that are being seen with the NHTSA recall campaign numbers 24V865000 and 24V623000. I am still waiting for Fisker to address the water pump issue of my car. I have tried to get in touch with them multiple times without success. The lack of service personnel, with only around 20 available nationwide and just five who can travel to address undriveable cars, only adds to the urgency of this matter. It is imperative that this process is reviewed and the underlying safety concerns that have left many of us feeling unsupported and frustrated are resolved in a manner that will be free of cost and successful to the majority of owners. Thank you for your attention to this matter.
There is supposed to be an OTA update but the company went bankrupt and the recall has not been corrected. water pump as well. i cannot afford to do it. No idea how. When you hit the brake over a pothole or any metal, it does not stop
I received and over-the-air software update pursuant to NHTSA Campaign Number 24V623. This update imposed a demand on the electrical system sufficient to deplete the 12v battery in the vehicle and damage it to the degree that it required replacement. This software update was incomplete, and further updates are still required, so the newly-replaced battery is now at risk. As a result of this software update, the efficiency of the vehicle has been severely compromised. For example, my trip to an from work yesterday totaled 14.3 miles, according to the odometer. That resulted in a drain of 26 miles from the high voltage battery, so the vehicle now consumes approximately 40% more electricity to accomplish the same travel, or , the range has decreased by approx 40%.
The ota team from Fisker sent an update to my car without prior notice and bricked my car. I had to have a mobile technician come out to fix it. It costs me $1,600. I still dont have the update on my car which is an nhtsa recommended fix.
On February 12, 25 my car received a software update. After the update I had several faults drive train, braking, camera faults, avoidance faults and the vehicle would not charge. It was basically bricked. The vehicle could not go into gear and was basically useless. I had to pay $1350 to have a technician get the car in a somewhat usable condition. It is still not back to where it was prior to the update. No warning were given to me before this unapproved update, that was done in the middle of the night, that basically ruined my car. I would hope there would be no further over the air updates. If updates need to be done, they should be done in person in case there are any problems with the update. The technician also told me that my motors are not able to accept this new update and if they try it again, my car will be bricked once again. I want to be taken off the list for any updates in the future. What they did to me is criminal!!
AN OTA SOFTWARE UPGRADE WAS ATTEMPTED WITHOUT NOTICE. THE DOWNLOAD WAS INTERUPPTED AND NOT FINISHED. ERROR MESSAGES CONTINUE TO BE DISPLAYED ON THE DASH SCREEN. A FAULT ICON OF A DECLINE IMAGE (NEVER BEEN SCEEN BEFORE) NOW APPEARS AT 18mph AND DISAPPEARS BELOW 18mph. DEGREDATION OF RANGE IS APPARENT. RANGE DECREASES FASTER THAN MILES DRIVEN. ORIGINAL SOFTWARE VERSION 2.0 BECAME 2.2.1. OTA 2.2 NEEDS TOP BE REPEATED DUE TO INTERRUP.
My complaint is regarding the handling of the following NHTSA campaigns on my 2023 Fisker Ocean One: 24V865000 (Regen Braking OTA-2.2) 24V499000 (Water pump) 24V466000 (Door Handles) After 4 months there has been zero communication from the OTA team and the trustee regarding the OTA and physical repair work needed to address these safety defects. My vehicle is on software 2.0 and received 2.2 (1/3) unannounced on 2/12/25. There was no notice of this update other than an on-screen message after the fact, nor does it drive any differently. It does not appear to have fixed anything. Seeking your assistance in getting clarify and a timeline for the completion of these recalls.
My vehicle received an unexpected OTA software update over the night if 12-Feb-2025. That process completely drained and destroyed the 12v battery. This resulted in the software download and installation not completing as intended. Since that time I have related the 12v battery, and the vehicle can drive, but essential all of its electrical components such as HVAC, cameras, and all software controls are non-functional and inaccessible. A service center has been unable to fix the problem and tell me it must be corrected with future OTA updates, but I have no means to identify, let alone contact those responsible for those updates.
Unannounced, on February 12, 2025 update 2.1 was pushed to my automobile. It has amplified the already missing and malfunctioning safety features of the car. I started to receive 12v battery warnings, downhill traction warning light, sporadic ADA system failure warnings including: loss of lane departure warning and avoidance, loss of emergency braking capability, and loss of forward collision warning. The HVAC system is also malfunctioning - fan speed at start up is automatically high temperature and occasional sudden fogging of window interiors at highway speeds. The mileage remaining calculation also suddenly dropped, causing concern I would not make it home from work safely. I'm very afraid to continue driving the car: I worry it is a danger for myself and others on the road. I have been forced to take it to a service & repair center for an inspection to address the sudden low 12v power drop. I was told by the repair shop that there are outstanding safety recalls for the Fisker Ocean - why did none appear on this web page when I entered my VIN?
Too many warning issues lights coming on and off. The main/large touch-screen completely turns off and disables the driver to use HVAC and several safety features. Unwanted accelerations when going on bumps. Mileage accuracy issues.
I having brakes issues. Brakes does not work sometimes and also it suddenly loses grip during bumpy ride. Below are the recalls which happened last year which Fisker did not fix yet. 1. Water Pump replacement: Fisker did not replace water pump for me and I had to pay out of pocket to get it replaced by third party technician. 2. Software update 2.2 to fix brake issues: I did not receive any updates and per Fisker mail notice, they said that they will fix it by end of Dec 2024. I tried to reach them to the phone number which they gave but there is no response from them. Attached the water pump replacement invoice.
1. I received letter about safety recall campaign TSB10062408 - Breaking improvement software update in September 2024. Later Fisker released software version 2.2 for the recall. However It is Feb. 2025 now, I still have not received software update (via their OTA system). 2. Unreliable Advanced Driver Assistance Systems (ADAS) - warning message, such as lane keep assistance feature, blind spot warning, etc not available displayed on dashboard from time to time. 3. Infotainment screen black out into loop. 4. Unable to open window using key fob. 5. Key fob drain battery fast, have to replace battery every 2 or 3 month. 6. Have to pay $185.74 labor fee to replace water pump for recall campaign TSB30032401.
I have several recalls on this vigil that I have not been able to fix. NHTSA CampainNumber 24V499 Water Pump issue. The door handle issues. 12 volt battery going out several times. Brake and regenerative breaking issues.
This vehicle is subject to several recalls, but thus far I have been unable to get recall work completed. No service providers are nearby. Software updates that are supposed to be done over the air have never arrived. Significant safety issues, such as a potential problem with the door handles getting stuck, a coolant pump that will fail at any time and other issues remain unaddressed by the trustee appointed by the bankruptcy court to address outstanding recall work. The ADAs system constantly malfunctions, leaving some key features unavailable or unreliable.
Inability to Schedule Recall Work + Lack of Availability I am writing to express my deep concerns regarding the ongoing issues that are being seen with the NHTSA recall campaign numbers 24V865000 and 24V623000. Multiple attempts of this safety recall have been scheduled over the past several weeks for my vehicle, but the update has yet to be completed. As an owner who values safety and reliability, I am increasingly concerned about the unresolved safety issues that were supposed to be addressed with this software update. To date, I have been disappointed to learn that each week brings reports from fellow vehicle owners indicating that their cars have become undrivable following these updates, with a concerning failure rate of approximately 2% to 5%. This is unacceptable for any customer who relies on their vehicle for daily transportation. Additionally, the lengthy 48-hour windows during which our cars become unusable only exacerbate the frustration and inconvenience faced by owners. The expectation of partial updates, followed by yet another potential 48-hour downtime, is not a practical solution. Furthermore, the feedback from owner surveys suggests that complete updates, which should ideally resolve these issues, have only succeeded in under 30% of attempted vehicles. This raises serious questions about the efficacy of the OTA update process and its implementation. I was also alarmed to learn that after five weeks of attempts, only about 10% of the fleet—approximately 300 vehicles—have been successfully updated, despite over 800 VINs submitted for these updates.
My Fisker Ocean still has the 2.0 software, which does not include recall updates. Most concerning is the brake system, which I experience regular "lurching" (MRN: TSB10062408). I will no longer drive the car unless necessary because of the safety concern. In addition to this safety issue, there are several issues that have gone addressed with no apparent recourse to do so, such as: defective AC vent controls, lights that go on randomly in the car, warning lights regularly making audio and visual warnings, key fob not recognized by the car (to start the car), and more. Although reporting the "incident" as today. Issues have been ongoing since the purchase of the car in October of 2023.
After an over the air 2.2 software update, performed about 3 months ago, the vehicle lost connectivity to the internet. The Wifi and cellular connection no longer function (indication and function are absent) and the NFC reader for door access and vehicle operation no longer respond to the NFC card. Also, intermittent repetitive Blind Spot System failure and Collision Avoidance System failure alerts occur throughout a trip.
During 2.2 update which was supposed to fix multiple mandatory recalls that I had to pay out of pocket ($750) it caused my infotainment System to not come up which affects the entire car safety systems, my 12 volt to die and leave my car inoperable, radar is inactive and car will not reset. The update did not go through correctly. Manufacturer will not do water pump recall which is mandatory and the cars automatic door handles will lock you in sporadically which was not fixed in the update. Also random lights will turn on in the car while driving.
OTA 2.2 performed but loss of pedestrian sound while in Drive or Reverse. This happened after tge vehicle received the update. It no longer has any warning sound in low speed cruise.
I am writing to express my deep concerns regarding the ongoing issues that are being seen with the NHTSA recall campaign numbers 24V865000 and 24V623000. Specifically, the Advanced Driver Assistance System (ADAS) in my vehicle, which has become increasingly distracting and, frankly, dangerous due to an incomplete or failed 2.2 Over-The-Air (OTA) update is a huge concern. As a responsible driver, I value the safety of not only myself but also those around me, and this situation and others we constantly hear about make me question the process of the recall. Every week, a number of vehicles are reported as undrivable post-OTA updates, with statistics indicating that approximately 2%-5% of owners experience this issue. With 48-hour update windows, my vehicle becomes unusable for an extended period, which is highly inconvenient and concerning. Moreover, I've noted that partial updates are expected, potentially extending this downtime by another 48 hours. I have had a partial update that has left my vehicle in worse shape than before, what could happen if the process is tried again? This inconsistent performance is not only frustrating, but also poses a serious inconvenience to scheduling and executing such a process. Owner surveys suggest that comprehensive updates, which should resolve these issues, have been successfully completed in under 30% of vehicles which were attempted. Additionally, the alarming figures shared indicate that only around 10% of the fleet has been updated in over five weeks, despite submitting over 800 Vehicle Identification Numbers (VINs). This inefficiency raises serious questions about the reliability of the process. Furthermore, the fact that there are only approximately 20 service personnel available nationwide, with a mere five traveling to assist customers whose cars are rendered undrivable, is simply unacceptable. This lack of support exacerbates an already troubling situation. Given these circumstances, I urge you to address these
I am submitting this complaint because my 2023 Fisker Ocean One has not received any of the six NHTSA-mandated recalls, and with Fisker Inc. now bankrupt and unreachable, there is no clear path to getting these critical safety repairs completed. My wife drives this vehicle daily for work, covering approximately 100–150 miles per day, and the ongoing safety concerns pose a serious risk to her and others on the road. The vehicle has multiple serious safety issues that remain unaddressed due to the lack of manufacturer support: Safety features are non-functional – Several critical safety systems are either malfunctioning or have stopped working entirely. NFC Card Reader Failure – The NFC card reader on the door handle has stopped working, making entry into the vehicle unreliable. Vehicle Rolling Over Bumps – The car exhibits an uncontrolled rolling movement when driving over bumps, which creates an unpredictable driving experience and a potential loss of control. Interior Lighting Malfunctions – Various interior lights turn on randomly without user input, which may indicate electrical issues. Given Fisker’s bankruptcy, I am unable to schedule recall repairs, and no official service network exists to address these safety-critical issues. The recalls mandated by the NHTSA must be performed, yet there is no viable path for owners to ensure compliance. This situation presents an urgent safety hazard, and I am requesting immediate guidance on how these safety recalls can be fulfilled to ensure the vehicle is roadworthy and safe for daily use.
I am submitting this complaint because my 2023 Fisker Ocean One has not received any of the six NHTSA-mandated recalls, and with Fisker Inc. now bankrupt and unreachable, there is no clear path to getting these critical safety repairs completed. My wife drives this vehicle daily for work, covering approximately 100–150 miles per day, and the ongoing safety concerns pose a serious risk to her and others on the road. The vehicle has multiple serious safety issues that remain unaddressed due to the lack of manufacturer support: Safety features are non-functional – Several critical safety systems are either malfunctioning or have stopped working entirely. NFC Card Reader Failure – The NFC card reader on the door handle has stopped working, making entry into the vehicle unreliable. Vehicle Rolling Over Bumps – The car exhibits an uncontrolled rolling movement when driving over bumps, which creates an unpredictable driving experience and a potential loss of control. Interior Lighting Malfunctions – Various interior lights turn on randomly without user input, which may indicate electrical issues. Given Fisker’s bankruptcy, I am unable to schedule recall repairs, and no official service network exists to address these safety-critical issues. The recalls mandated by the NHTSA must be performed, yet there is no viable path for owners to ensure compliance. This situation presents an urgent safety hazard, and I am requesting immediate guidance on how these safety recalls can be fulfilled to ensure the vehicle is roadworthy and safe for daily use.
My vehicle has not received any of the recalls put in placed by the NHTSA. Water pump recall Door handles recall re-gen brake recall OS2.2 upgrade
warning light came on for reason.
The regen brake male function with any bump in the road making the control of the car more difficult especially when the regen has been engaged before hitting the bump in the road as the vehicle accelerates and now I have to slam on the brake to avoid getting close to the car in the front of me or and avoid rear-ending it. The ADAS malfunctions randomly and more often when any rain, fog, and or strong light is facing the vehicle. The emergency collision braking stops working, along with several other safety systems such as forward collision, blind spot, and lane-keeping assistance. When I was driving and had been relying on the blindspot monitoring and notification and wanted to change my lane there were no notifications, because the blind spot monitoring had stopped working, and I encountered another vehicle in the lane that I was trying to merge; it became very dangerous and now I had to take evasive action to avoid a collision. The driver's door with NFC does not work anymore. I received the following recall letters a while back. 24V865000 (Regen Braking OTA-2.2) 24V499000 (Water pump) 24V466000 (Door Handles) 24V405000 (Warning Lights OTA-2.1) 24V404000 (MCU/VCU Loss of Power OTA-2.1) My understanding is that some of these were supposed to be addressed through the OTA software upgrade OTA-2.1 and OTA-2.2 but as of this submittal I am still on 2.0 and have not received any OTA update. These problems are ongoing and thus there is no specific date that I can pick in the next section so I will just pick a random date.
I was invited to an over the air update cohort six. I left my car at work for a couple of days so that my car would be connected to solid reliable Wi-Fi the car was great before the update. I was on 2.1. After the update the car indicated 2.2.(2/3) The main issue is unreliable ICC. Center screen is often times blank also experiencing trouble getting it to go into drive modes and sometimes the screen is diagonal. Also, tire pressure monitoring indicates malfunction and light is illuminated. And hill descend control fault light is illuminated when traveling over 17 miles an hour. My car is not reliable as sometimes have to fiddle with it as much as 45 minutes to get it to go into a drive mode I believe it’s because Hollywood mode is partially engaged and screen is slanted. it was at least partially functioning, but now becoming really unreliable.
Lack of Access to Recall Service I am writing to express my deep concerns regarding the ongoing issues that are being seen with the NHTSA recall campaign numbers 24V865000 and 24V623000. My vehicle's braking system, particularly as it relates to its performance over rough terrain, has not yet been addressed even though we have attempted updates. I have experienced significant brake slippage and a loss of function, which poses a serious safety risk. As a responsible vehicle owner, I trust that my car should provide a reliable and safe driving experience, especially when navigating challenging conditions. The frequency of reports from fellow owners about their vehicles becoming undrivable after updates—between 2% and 5%—is alarming and prevents me from attempting the recall process again. Knowing that the update process can leave a car unusable for up to 48 hours, and that partial updates might require even more time, adds to my frustration. The statistics shared indicate that only a mere 10% of the fleet has successfully received updates after weeks of attempts, which further highlights the inadequacy of the OTA process. Additionally, I am troubled by the limited availability of service personnel across the country. With only around 20 technicians available nationwide and just a handful traveling to address urgent issues, it is clear that many customers, including myself, may find ourselves in perilous situations without timely support. I cannot afford to wait months for a resolution while I am forced to pay out of pocket for alternative solutions to ensure my vehicle is safe to drive. This situation is unacceptable, and I urge you to take immediate action to address these critical issues. I look forward to a prompt response. Additionally I had to paid for install of recalled water pump as well as purchasing and install of defective door handle light covers. The NFC reader to open the car door is also defective creating a safety hazard.