NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2023 Fisker Ocean. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on Sep 9, 2026
$375 for all three (manual 2.2 software update, water pump replacement, and all door handles checked).
Blinkers mal function, don’t work Car locks and you can’t get out ( I have to climb through the window Dash screen goes blank ( can’t see how fast you are going) Car goes into park at traffic light Door handles don’t retract or pop out Water pump recall not done Software up date not done I can go on and on Key fob battery dies every 20 days Car won’t go into gear
Was driving down the road on multiple occasions vehicle had a loss of power going into a limp mode and slowing abruptly.
THE SCREEN SHOW: " RADAR FAULT" Some features limited or unavailable. The warning light, the side mirrors do not appear. Also the approaching signals of another vehicle.
The contact owns a 2023 Fisker Ocean. The contact received notification of NHTSA Campaign Number: 24V499000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
Water pump was replaced per recall, but now the car is inoperable. The instrument cluster says "battery system failure service required" and the car will not shift into drive mode"
Still waiting for NHSTA mandated recall work to be completed as part of the bankruptcy settlement from October 2024. I have had to put out considerable time & money out of my own pocket to try and address these issues, even though money was put aside in the bankruptcy settlement. I had to pay out of pocket to travel to 200 miles to meet an approved mobile tech to handle the recall work. I was to pay labor, but the technician did not have the tools to do the pump replacement (#1 recall), his device to test the door handle recall (#2 recall) was not functioning properly, and I had to pay to manually update my software to 2.2 (#3 recall), which did not provide the full update, only the OTA team could provide. For recall #3 (software update 2.2#) I have received 1 part of 3 updates from OTA over 2 months ago with no further update. So far, since the partial update to 2.2 my range has dramatically reduced in cold weather performance. I am getting 20-30% lower range performance than last winter. My real world range on 100% charge is less than 170 miles on a full charge. Less than 50% of EPA rated range. During the time of the OTA update I received in December I had to pay to rent vehicle, because it was to remain untouched for 48 hours while the OTA team completed the work (which they did not complete). I will need to rent another vehicle when they decide to finish completion per the recommendations to have the vehicle hooked up to a 30amp charger and left undisturbed during the 48 hour update window. Recall #2 Door handle safety. Last week my spouse was locked in the vehicle and unable to open from the inside. I had to get out of the vehicle and let them out. I am having to pay for another mobile tech to come out and address this recall. Recall #1 I will have to pay the labor when the mobile tech comes out hopeful in the next month to address pump recall because no funds from the bankruptcy settlement have been given out to approved technicians to address
Fuel pump recall, replacement is not free all approved fisker shops charge a fee.
I am writing to express concerns regarding the ongoing issues that are being seen with the NHTSA recall campaign numbers 24V865000 and 24V623000. Specifically, the Advanced Driver Assistance System (ADAS) in my vehicle has become increasingly distracting and, frankly, dangerous due to an incomplete or failed 2.2 Over-The-Air (OTA) update. As a responsible driver, I value the safety of not only myself but also those around me, and this situation and others we constantly hear about make me question the process of the recall. Every week, a number of vehicles are reported as undrivable post-OTA updates, with statistics indicating that approximately 2%-5% of owners experience this issue. In addition per recall I had my water pump replaced. The only shop in my area with replacement pumps charged $283 in labor, see attached receipt. I understand that I may be able to reimbursed for up to $175 of this cost. However I believe the entire cost of this recall should be covered.
There has been multiple recalls on this vehicle. I have not received any recall updates. Software updates were to be sent out to fix the braking situation. I continue to be on 2.0 for the last year, and I have had issues with my braking since buying the vehicle over a year ago. I have a braking warning lamp upon starting the car.
My car was scheduled the first week of the updates. The car would not update. Afterward, the batter drain was very noticeable. Now there is no internet service for the car... not from Fisker and while I can verify it connects to my home wifi and mobile phone hotspot, it will not allow data to the car. I took this to a dealer to have the water pump replaced, the car updated, the 12v batter replaced, the t-box reset and the door handle inserts replaced. They were unable to repair the drivers door handle (the LED lights actually generate smoke) and I cannot use the NFC to enter the car. Additionally, one day while charging the vehicle, all of the door handles retracted when I closed the door and the key was in the car. Thankfully the rear hatch was not locked because my DOG WAS INSIDE! This car is dangerous and no one is helping!
NHTSA recall campaign numbers for the software recalls are 24V865000 and 24V623000, or others can be found in this link for 2023 Fisker Oceans [XXX] . I had to pay out of pocket for the water pump recall work (receipts provided in file upload). Also, all the software updates to address software recalls have not been done and i've been waiting. I've been getting constant safety alerts ranging from lane departure, front collision alerts that it is not functioning, constant camera malfunctions not working causing me to risk running into things when backing up because backup camera not working, and the proximity sensors not working half the time. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
I am writing to express my deep concerns regarding the ongoing issues that are being seen with the NHTSA recall campaign numbers 24V865000 and 24V623000. Multiple attempts of this safety recall have been scheduled over the past several weeks for my vehicle, but the update has yet to be completed. As an owner who values safety and reliability, I am increasingly concerned about the unresolved safety issues that were supposed to be addressed with this software update. To date, I have been disappointed to learn that each week brings reports from fellow vehicle owners indicating that their cars have become undrivable following these updates, with a concerning failure rate of approximately 2% to 5%. This is unacceptable for any customer who relies on their vehicle for daily transportation. Additionally, the lengthy 48-hour windows during which our cars become unusable only exacerbate the frustration and inconvenience faced by owners. The expectation of partial updates, followed by yet another potential 48-hour downtime, is not a practical solution. Furthermore, the feedback from owner surveys suggests that complete updates, which should ideally resolve these issues, have only succeeded in under 30% of attempted vehicles. This raises serious questions about the efficacy of the OTA update process and its implementation. I was also alarmed to learn that after five weeks of attempts, only about 10% of the fleet—approximately 300 vehicles—have been successfully updated, despite over 800 VINs submitted for these updates. The lack of service personnel, with only around 20 available nationwide and just five who can travel to address undriveable cars, only adds to the urgency of this matter. It is imperative that this process is reviewed and the underlying safety concerns that have left many of us feeling unsupported and frustrated are resolved in a manner that will be free of cost and successful to the majority of owners. Thank you for your attention to this matter.
I request that compliance to Fisker Recalls be enforced due failure of Fisker (Bankrupt) , and its OTA team and trustee to pay for water pump recall service and to complete other required other recalls. I have paid out of pocket a service tech $200 for the water pump recall, , $175 plus $25 for mobile/travel fee. The trustees have not been responsive on how to get service or on reimbursements. The OTA team responsible for Software recall work has also been non-responsive. I have received a partial OTA update that does not include any of the components required by the recall work . Also after the bankruptcy , near my home in Arizona, Fisker FAST tools were being used to perform software recall work on cars being transferred to American lease. Fisker employees at the tempe site were unresponsive to have my vehicle updated. And then the Fisker FAST tools for updating software were not left in the Arizona and Nevada area. A Fisker Fast tool should be provided to a regional service tech without cost instead of the rumored $16000 fee being asked by American lease. I recommend the tool be provided free of charge to Chris Peralta, A Fisker trained tech who is authorized by the Fisker Owners Association and who has been performing service work for many vehicle owners in the Arizona and Nevada Areas.
The contact owns a 2023 Fisker Ocean. The contact received notifications of NHTSA Campaign Numbers: 24V404000 (Electrical System) and 24V405000 (Electrical System). The contact stated while driving at an undisclosed speed, the vehicle lost motive power. There was no warning light illuminated. The vehicle was able to be restarted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 10,000.
After updating to OS2.2, I have experienced nonstop ADAS warnings via the front instrument cluster. I would get constant (ever 5 seconds) of an audible & visual alert indicating: Auto Emergency Breaking unavailable - drive carefully Blind spot monitoring unavailable These alerts have stopped and is replaced with a constant ADAS fault indicator (telltale) on the driver display.
All exterior cameras/safety aids are non functional when car sits in temperatures below approximately 25f
My car has few safety recalls to be addressed but with the bankruptcy of Fisker, we do not have proper means, parts, and technician to perform the recall fix.
As part of the recall, there was need for water pump replacement and door handle checks. There is really nothing available to schedule the manual update of the 2.2 update or the replacement of the water pumps.. The car needs these updates and water pump recall completed and we are getting no where.. The OTA update could brick the car and there is need for manual update of the software.. There is only 1 service center that can perform this and there are additional out of pocket costs to get the recall completed... The car will become unusable or get bricked soon if the 12v battery is not replaced soon.. There are many other warnings starting to appear on the dash and this is causing inconvenience and safety concern. Need these completed and the trustee designee will have to make sure these are re-imbursed and addressed soon.
Brake pedal rattling occasionally, lane departure warning light constantly on, multiple warning signs pop up (charger door open, driver monitoring system, etc.). OTA update is not done. main screen goes dark while driving
1). Constant ADAS warnings can be a distracting safety issue. 2). Blind Spot Monitoring and Lane keep assist are constantly showing warnings about it being unavailable, it is a distracting and safety issue. 3). Replacement costs for Water Pump recall and door handles recall is not sufficient. Owners are still being forced to pay for labour costs,I reached out to three different service providers and they quoted about 300 dollars in cost to get this work done.
24V865000 was supposed to be fixed with an OTA update I received a few weeks ago. The OTA update took 2 separate 48 hour periods to finish so I was without my vehicle for over 4 days for this process but thankfully my car is still operable which can't be said for some others that have gone through this process. I was also informed by a service center that not all of the modules were updated and are not communicating effectively with the rest of the modules, opening me up to potential issues down the line. I'm writing to inform you that the issues this recall was supposed to fix have not been completely fixed and it seems they've opened up different issues from what I've experienced prior to the update. Issues not fixed that were supposed to be: 1-My vehicle does not always engage the brake hold when stopped causing my to roll forward or back depending on the incline of the road. 2-Warning lights are constantly flashing, especially at night or in inclement weather. I just completed an 800 mile round trip where I had warnings every mile or two that certain adas features were failing. For hours I experienced flashing lights and sounds were binging and bonging so frequently that I had to wear noise cancelling headphones and apply electrical tape to my dash to cover the area where all of the alerts were flashing. New issues after the software was installed: 1-My estimated and actual range, charge percent, and energy efficiency are drastically lower than they were before the update. I'm told that many of the other cars on this new software are unable to achieve the stated range except in the most optimal conditions. 2-Near constant fan noise above the rear view mirror at times. It comes and goes at random 24V499000 was also fixed recently but I was out of pocket about $400 for the work. My understanding was that recalls are paid for by the manufacturer. In addition to the money, I was also out 3 days time and had to travel over 400 miles to get the work done
The contact owns a 2023 Fisker Ocean. The contact stated that American Lease sent out a software update without warning, which initiated the failure. The vehicle became inoperable and failed to go into drive or reverse. The 12-volt battery low message was displayed. The vehicle failed to go into start mode. The contact had an independent mechanic remove the software update. The vehicle was repaired, but the failure recurred. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 7,000.
My door handle on driver side will not open from Inside. Critical Safety hazard. There is a Recall notice, however I have attempted to reach out to Fisker and no response. This is a critical safety issue
The contact owns a 2023 Fisker Ocean. The contact received notification of NHTSA Campaign Number: 24V499000 (Electrical System). The contact attempted to contact the manufacturer but was unsuccessful because the company had filed for bankruptcy protection and was no longer in business. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure.
Subsequent to Fisker Group's bankruptcy filing, I received NHTSA Safety Recall Campaign TSB30032401, which required the cabin electric water pump (EWP_H) in my 2023 Fisker Ocean to be replaced. The two authorized Fisker repair facilities in my area were not being reimbursed by Fisker for the cost of performing the recall work. I thus paid $150.00 out of pocket to one of those facilities, Premium Autoworks in Riverside, California, to perform the repair, which was completed on Jan. 30, 2025. I am therefore requesting that Fisker reimburse me the full $150.00. I do not know who to contact to obtain reimbursement since Fisker is in bankruptcy. I respectively request that NHTSA assist me in obtaining reimbursement. Thank you.
On January 30, 2025, around 7 PM, my Fisker Ocean experienced a critical failure while parked at Ralphs Market in California. The 12-volt battery died, which completely disabled the vehicle's door locking and unlocking mechanisms, leaving me, my elderly mother, and my young son trapped inside for about two hours. There was no manual override option to open the doors or rear hatch from the inside. My mother, who had a triple bypass surgery three months ago, began feeling dizzy and distressed as we remained trapped. To minimize her stress, I asked everyone to stop talking until help arrived. Even more concerning was that multiple attempts to open the doors from outside also failed. The Uber driver, my son (who was outside), and AAA all attempted to open the doors, but none of them were successful. The door handles were in the "up" position, which should have indicated that the doors were unlocked and could open, yet they remained completely stuck. Eventually, AAA arrived, but due to Fisker’s unusual hood design, I had to instruct them to remove two bolts to access the 12-volt battery before they could connect a portable charger and restore power to the doors. This is a serious safety risk that could be life-threatening in an emergency such as a fire, crash, or extreme weather event. If we had been in a more urgent situation, there would have been no way to escape. The 12-volt battery failure has happened multiple times before, but this was the first time it occurred while I was inside the vehicle, leading to entrapment. There were no warning lights or error messages prior to the failure. The vehicle simply lost power without warning, causing a total failure of all exit mechanisms. I have not yet had the vehicle inspected by a dealer or independent service center regarding the entrapment issue, but I plan to report it. However, since Fisker has filed for bankruptcy, there is no way to contact the manufacturer for assistance or resolution. I strongly urge NHTSA to in
Over the Air Issue I am writing to express my deep concerns regarding the ongoing issues that are being seen with the NHTSA recall campaign numbers 24V865000 and 24V623000.I hope this message finds you well. I am writing to formally express my concerns regarding the OTA (Over-the-Air) update process for my vehicle. The current OTA process, lasts 48 hours, is simply not feasible for those who rely on the vehicle daily. The inability to use my vehicle during this window would forced me to lose pay and be financially burdensome. Additionally, there have been numerous reports from fellow owners indicating that a significant percentage of vehicles (approximately 2%-5%) have become undrivable following these updates. This situation is alarming and raises concerns about the reliability of the updates. Moreover, the lengthy windows of 48 hours for updates, coupled with the expectation of partial updates requiring additional time, have left many of us in a state of uncertainty regarding the functionality of our vehicles. Water Pump Recall/Door Handles Check Recall These recalls were done as I was scared to be locked in my car. Imagine being stuck in your car. The water pump recall causes the car to slow down and go into "limp mode" meaning I could not go faster than 15mph. This could happen at any time. Imagine driving on the highway and the water pump fails. Scary My vehicle's braking system, particularly as it relates to its performance over rough terrain, has not yet been addressed even though we have attempted updates. I have experienced significant brake slippage and a loss of function, which poses a serious safety risk. As a responsible vehicle owner, I trust that my car should provide a reliable and safe driving experience, especially when navigating challenging conditions.
fisker ocean gear shift is nt ready to move . gear shift not shifting .gear shift will not shift out of park .
On [XXX], I was exiting the freeway and went over a slight bump in the exit lane. I went to engage the brakes, and my car lunged forward (24V865000). Shortly after turning left from the freeway exit, my car began to stall and shut down - displaying an issue with the main battery. My car kept stalling and shutting off and had to be towed (24V404000). I had a mobile tech come out to try and repair the car. He replaced the 12v battery and ensured the PDU / front of the car was functional and working properly. He determined that there may be an issue with the High Voltage Battery and recommended it be taken to a repair shop. He also confirmed that even though my car said it was on 2.2 Software, it was not even partially installed. I called the approved service center in Newport, CA and they informed me they would not be able to work on my car. So, I had to tow my car to Riverside, CA as it's the only other repair shop in Southern California. This incident occurred after I replaced my water pump (24V499000) in Riverside and had to pay $150 out of pocket. My car has been in the shop for at least 2 weeks and I was told it may not be repairable. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Good afternoon, I am filing another complaint per Jayson Winick's recommendation. Fisker had a number of recalls. When I tried to contact Fisker upon first receiving the notices, the company's e-mail and phone numbers became disconnected. Now, the company is bankrupt and there is no one at Fisker to fulfill the recalls that need to be completed on my vehicle. I'm most concerned about the recalls pertaining cooling units, braking issues and exterior door handles. I continue to face dangerous issues that remain unresolved. My A/C only works sporadically, especially dangerous with kids in the vehicle when it is hot. The brakes continue to give out and the vehicle lurches forward when braking when encountering uneven roads. And sometimes the exterior door handle seem to jam resulting in the door not being able to open. Currently, the Fisker Owners Association is running the show, but will not provide information on resolving recalls to non-paying members. How do I go about getting these recalls resolved? Thank you!
The water pump was identified as needing replacement by NHTSA and a recall initiated and notice was sent to me to have the item replaced. I was able to find an authorized shop that had the water pump and provided the parts for free, but since Fisker had declared bankruptcy, the labor was not covered and I had to pay $316.68 for the water pump to be replaced.
I am writing to express my deep concerns regarding the ongoing issues that are being seen with the NHTSA recall campaign numbers 24V865000 and 24V623000. Specifically, the Advanced Driver Assistance System (ADAS) in my vehicle, which has become increasingly distracting and, frankly, dangerous due to an incomplete or failed 2.2 Over-The-Air (OTA) update is a huge concern. As a responsible driver, I value the safety of not only myself but also those around me, and this situation and others we constantly hear about make me question the process of the recall. Every week, a number of vehicles are reported as undrivable post-OTA updates, with statistics indicating that approximately 2%-5% of owners experience this issue. With 48-hour update windows, my vehicle becomes unusable for an extended period, which is highly inconvenient and concerning. Moreover, I've noted that partial updates are expected, potentially extending this downtime by another 48 hours. I have had a partial update that has left my vehicle in worse shape than before, what could happen if the process is tried again? This inconsistent performance is not only frustrating, but also poses a serious inconvenience to scheduling and executing such a process.Owner surveys suggest that comprehensive updates, which should resolve these issues, have been successfully completed in under 30% of vehicles which were attempted. Additionally, the alarming figures shared indicate that only around 10% of the fleet has been updated in over five weeks, despite submitting over 800 Vehicle Identification Numbers (VINs). This inefficiency raises serious questions about the reliability of the process. Furthermore, the fact that there are only approximately 20 service personnel available nationwide, with a mere five traveling to assist customers whose cars are rendered undrivable, is simply unacceptable. This lack of support exacerbates an already troubling situation. Given these circumstances, I urge you to address these issues
while entering a freeway the car in front braked suddenly and in the process of braking in response our Fisker did its characteristic "chatter" as the ABS first activated and then stopped braking all together causing us to hit the car ahead. Had the brakes not misbehaved the turning movement to avoid the impact would have allowed the collision to be avoided. Our Tbox has not worked since getting the car. Numerous fixes before Fisker went bankrupt did not remain in place and the navigation map has been useless. But much worse is that bc the Tbox is not working we are unable to get the OTA update and must pay for a manual update which has been quoted at $450, PLUS the cost of getting the Tbox reset and equipped with a resettable fuse (another $250).
I have deep concerns over ongoing issues that are being seen with the NHTSA recall campaign number 4V623000. Specifically, the loss of braking when driving over a rough or bumpy surface. The vehicle will leap forward causing me to slam on the brakes avoiding many close calls. There is a OTA update that is suppose to address this issue but I have not been able to receive these updates. As a responsible driver, I value the safety of not only myself but also those around me, and this situation and others we constantly hear about make me question the process of the recall. Every week, a number of vehicles are reported as undrivable post-OTA updates, with statistics indicating that approximately 2%-5% of owners experience this issue. With 48-hour update windows, my vehicle becomes unusable for an extended period, which is highly inconvenient and concerning. Moreover, I've noted that partial updates are expected, potentially extending this downtime by another 48 hours. I have had a partial update that has left my vehicle in worse shape than before, what could happen if the process is tried again? This inconsistent performance is not only frustrating, but also poses a serious inconvenience to scheduling and executing such a process. Furthermore, the fact that there are only approximately 20 service personnel available nationwide, with a mere five traveling to assist customers whose cars are rendered undrivable, is simply unacceptable. This lack of support exacerbates an already troubling situation. Given these circumstances, I urge you to address these
the car goes into neutral while driving. (Loss of POWER) Happened over 10 times. I need to pull over , come to a complete stop and start the car again. It has happened on the highway and on regular roads. Had the water pump replaced twice and a new 12 v battery installed. The problem has gotten better since but still happens. the first indication is the red batterie light turns on and then car goes in neutral.
July 2024 Recall TSB70062404 - Cluster Telltales (2023Fisker Ocean) NOTHING DONE! July 2024 Recall TSB10032403 - Powertrain Modules ( " ") NOTHING DONE! Aug.2024 Recall TSB30032401 - Cabin Water Pump ( " ") Real SAFETY ISSUE! I called Fisker Service on Sept.18, 2024 and was told I was on the list for the Water Pump replacement. NOTHING DONE to date, no response from Fisker to date. On the recall notices it stated if "unable to have repair performed without charge, or within a reasonable amount of time"...go to www.safecar.gov. I tried to do an email at that site and could not figure out how to email. Please help/reply. My car has not failed, YET!!! Thank you.
I recently encountered a series of issues with my Fisker Ocean One (FOO) following a partial software upgrade at A1 Autobody in Fremont, CA. The service center performed an incomplete software update, leaving several modules pending for over-the-air (OTA) updates to reach version 2.2. [XXX] Software Version Discrepancies Initially, my vehicle's dashboard displayed the previous 2.1 version, indicating the absence of the critical T-REX upgrade. Unexpectedly, the dashboard later showed version 2.2 (1/3) without any notification from Fisker regarding this partial update. This lack of communication left me uncertain about the status and completeness of the software installation. Fisker App Connectivity Issues Concurrently, the Fisker App ceased functioning correctly, consistently showing my car as "offline." This issue prevents me from remotely unlocking my vehicle, a significant concern given the frequent unreliability of the key fob. This problem has been reported by other Fisker owners as well. reddit.com [XXX] [XXX] [XXX] Safety and Reliability Concerns The inability to access my vehicle remotely poses safety risks, especially if the key fob fails. Additionally, the incomplete software update may affect other vehicle functionalities, potentially compromising overall safety and performance. Steps Taken and Recommendations I have attempted to resolve the app connectivity issue by reinstalling the Fisker App and re-pairing my device, but these efforts have been unsuccessful. I am seeking assistance to restore the app's functionality and complete the software upgrade to version 2.2 to ensure all systems operate as intended. I urge Fisker to improve communication regarding software updates and provide timely support to address these issues, ensuring a safe and reliable experience for all owners. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The car stopped working, is now bricked in my garage. 3 different techs came to check it and all said the car gives them weird codes. One of the techs said the front unit motor needs to be replaced which will end up costing almost $8k. but it is not guaranteed that will fix the car. This is insane. I do not know what to do, as we paid cash for it with our savings and now had to lease another car to be able to get to work.
The software updates required per NHTSA aft rolling out very slowly and there has been no timeline as to when these will be completed. I have been seeking an answer for several days now and have no clear information on how to get the needed safety update
Water pump and door handles are recalled. Manufacturer will not pay. I paid $218.75 for water pump replacement and door handle check. Car is required to have 2.2 software update to be complaint with NHSTA. Manufacturer will not upgrade my software. I paid $437.50 to have my car upgraded. Otherwise, I could not enter my car using a key and I would receive warnings every 30 seconds that ADAS and other sensors were not working. Faulty non-NFC door handle that was recalled. I paid $175.00 to have a new key FOB/NFC card and original key to be reprogrammed so that I could unlock/lock and start the car.
am writing to express my deep concerns regarding the ongoing issues that are being seen with the NHTSA recall campaign numbers 24V865000 and 24V623000. Specifically, the Advanced Driver Assistance System (ADAS) in my vehicle, which has become increasingly distracting and, frankly, dangerous due to an incomplete or failed 2.2 Over-The-Air (OTA) update is a huge concern. As a responsible driver, I value the safety of not only myself but also those around me, and this situation and others we constantly hear about make me question the process of the recall. Every week, a number of vehicles are reported as undrivable post-OTA updates, with statistics indicating that approximately 2%-5% of owners experience this issue. With 48-hour update windows, my vehicle becomes unusable for an extended period, which is highly inconvenient and concerning. Moreover, I've noted that partial updates are expected, potentially extending this downtime by another 48 hours. I have had a partial update that has left my vehicle in worse shape than before, what could happen if the process is tried again? This inconsistent performance is not only frustrating, but also poses a serious inconvenience to scheduling and executing such a process. Owner surveys suggest that comprehensive updates, which should resolve these issues, have been successfully completed in under 30% of vehicles which were attempted. Additionally, the alarming figures shared indicate that only around 10% of the fleet has been updated in over five weeks, despite submitting over 800 Vehicle Identification Numbers (VINs). This inefficiency raises serious questions about the reliability of the process. Furthermore, the fact that there are only approximately 20 service personnel available nationwide, with a mere five traveling to assist customers whose cars are rendered undrivable, is simply unacceptable. This lack of support exacerbates an already troubling situation.
My car has been completely unusable on and off for the last 9 months. Currently completely underivable and unable to get a software update or service technician to come to my area to work on it. I'm unable to drive my car. I'm paying for alternative transportation every day. I'm unable to trade my car in as it is not currently drivable.
In August 2024 the Fisker Automaker notified me in writing of the NHTSA Campaign #24V499 (Recall #TSB30032401), for the cabin Electric water pump malfunction that produced a motor's limp mode condition that resulted in sudden vehicle reduced speed, which created a hazardous condition. The Fisker notification clearly indicated that the pump was going to be replaced with the new improved model, at no cost and that the replacement process was going to take 45 minutes. The Fisker notification also advised that they were going to send the pump to their authorized service provider to schedule an appointment. I then scheduled the appointment with the Palmetto Fisker Service Department and the pump was replaced at their shop on January 15th, 2025. Contrary to the Fisker notification, my complaint is that I ended up having to pay $1,128.80 for the "no-cost" recall service that took three hours to complete. I would like to be fully or partially compensated for the indicated labor & equipment costs.
The car has issues with braking over a bump, it stops breaking momentarily. There is a recall for this however the company charged with performing the recalls is now getting the work done or leaving it up to the owner to pay for the parts and labor of the recall. There is also a recall for the cabin circulation pump and door handles, again owner will be charged for labor and parts. TSB10062408, TSB30032401
Vehicle recall 24V499000 was a sudden loss of power due to a faulty water pump. Fisker or its assigned agent in the bankruptcy proceeding was supposed to replace the water pump including labor and part, free of charge to each owner affected. I had the water pump replaced through a Fisker authorized recall location, privately owned, and was not charged for the part. However, I was charged $228 for the labor to install of $228.00. Fisker, or the party held responsible in the bankruptcy to do the recall, should reimburse owners for the labor to install the part, as required by NHTSA in this recall.
The cars electrical system does not work properly. It is always triggering false alarms. The emergency braking brakes for unknown reasons. The blind spot cameras and notifications always switch off for no apparent reason. There are warning messages that come on and off and are unreliable to warn of an actual problem.
I had to pay for labor to perform the recall with NHTSA campaign number 24V499000. The service provider did not have the tool necessary to perform the recall with NHTSA campaign number 24V466000. The next closest provider who might be able to do the door handle recall is 487 miles away, the cost in time or money to either drive the car myself or ship the car to have that recall work done is unreasonable.
There are many incidents to report. 1. No Braking consistency and sometimes a jerk forward on braking, many incidents about 10. Also loss of regen braking at times. 2. Software safety features do not work and constant warning it does not work. Mostly lane assist, automatic parking collision warning. One time reversing camera shows room with digital assist lines which did not protect or warn car of swiping another car. Only slight damage to my vehicle. 3. Driver door handle water leakage causing door to not open with NFC chip and is constantly very warm on the handle as if there is electrical current always on. 4. I had to buy a new KEY FOB as old one has failed. 5. Rear passenger door reading light will come on for no reason. Some adjustment needed. 6. Broken air vents. Poor quality plastic apparently. I did tell manufacturer when i received car and they offered to fix but unfortunately at time I had no time to come in for repair before they went bankrupt and closed shop. Regardless they used poor plastic and a fix needs a better quality plastic i found out in research with other owners. 7. Inherent Production quality of parts problem many owners are discovering with help of owner organization to find remedy.
A water pump was recalled. Since the auto manufacturer, Fisker LLC, filed for bankruptcy, I have no warranty or service help with the vehicle. I had to purchase the part and pay a technician to install it. The cost was $200.00.