2023 Fisker Ocean Complaint Log

Issues after applying mandated software recall: - Constant visual and audible ADAS warnings are a distracting safety issue - Loss of over 100 mile range Unavailable parts and service for water pump and door handle mandated recalls

The warning lights keep blocking up lane assist light. Car won't lock or turn off and go to sleep. Infotainment screen goes black and all the time. Car goes to park when I lean forward when at drive. 12 volt battery keeps goes low. Brake rattling noise coming from brake paddle. Backup camera don't work.drive motor malfunction. Paid of out pocket recall work

I am writing to express my deep concerns regarding the ongoing issues that are being seen with the NHTSA recall campaign numbers 24V865000 and 24V623000.I hope this message finds you well. I am writing to formally express my concerns regarding the OTA (Over-the-Air) update process for my vehicle. The current OTA process is a disaster! The first update attempt was incomplete with only 1/3 of the update installing. This caused issues and all subsequent OTA attempts failed, causing me not to be able to drive it for days and weeks at a time for fear of my safety and that of others. Ultimately, this resulted in me paying for a tech to fly to TN to finish the update in person, and complete the water pump recall. Since I was left in a state of uncertainty regarding the functionality of my vehicle I became forced to pay roughly $1,000 out of pocket for a mandatory free recall. I have yet to be reimburse for any of this cost, and frankly this should not have happened if the OTA process worked AND there were more techs available in the US to help people. I supposedly now have all of the updates for the car and the water pump replaced and this was all supposed to be free. This is on top of the NEW 12V battery I had to buy (another near $300) in order to allow updates to be installed because of the unsafe update process. Lastly, I am deeply concerned about the limited number of service personnel available in the U.S., with only around 20 individuals servicing the entire country and merely 5 traveling nationwide to assist customers with undriveable vehicles. This scarcity is unacceptable and leads to extended wait times for necessary repairs and updates. I urge you to address these pressing issues with the OTA update process promptly. I believe that a more efficient system should be considered. Thank you for taking the time to consider my concerns.

Hi, I don't have a functioning car. It is bricked due to an update from 2.0 to 2.1 (en route to 2.2). I've experienced all the normal stuff like my Brakes wouldn't work as expected and the ADAS Warning Beeps were going nuts... But currently, there was a forced, OTA Update that I did not consent to and now the car does not move (or turn on). I'm concerned about the ongoing issues that are being seen with the NHTSA recall campaign numbers 24V865000 and 24V623000. The experience I had with my Fisker durning a 2.1 Over-the-Air (OTA) update attempt left my vehicle undrivable. This is leaving me in an inconvenient and frustrating situation. As a result, I had to incur additional expenses to have the necessary safety updates completed to restore my vehicle's functionality. This is far from the experience that I expected when signing up for a free mandated safety recall. Moreover, I've noticed a concerning trend regarding the frequency of issues reported by fellow owners after OTA updates. It appears that a significant percentage of vehicles—approximately 2% to 5%—experience similar problems, rendering them undrivable during the 48-hour update window. This situation not only disrupts our daily lives but also raises serious concerns about the reliability of the software updates. I am particularly troubled by the statistics indicating that only around 10% of the fleet has been updated successfully after several weeks of attempts. With such a limited number of service personnel available nationwide, it is alarming that many owners like myself are left without adequate support during these challenging times. I urge you to address these issues promptly, putting more vehicles in danger of becoming undrivable because of the safety recall process being flawed may not be helpful in this current process. I would appreciate any assistance you can offer in resolving my current situation and compensating for the expenses incurred due to this inconvenience. Thank you :)

There were three times that after I had the car in park and tried to get out that I was unable to open the driver door to exit. The driver door out side handle did not automatically pop out to allow me to exit. I tried locking and unlocking the door internally and also tried with the car on and in park. On one occasion the window was stuck closed, probably because of icing. I ended up crawling over to the passenger side to get out. On the other occasions the door handle was popped out but I had to open the window and open the door using the outside handle. Frequently, the driver door handle won't go back in until after I have been driving for a few minutes. This seems to be the only handle with the issue of "sticking" either popped in or popped out. Occasionally when I lock it using the key fob, all the handles go in except the driver side. When I give it a little push from the outside it will go back in. At 2600 miles the NFC reader in the door handle stopped working. It is my understanding that the door handle recall was already performed on this vehicle. It is my belief that the vehicle is not better off after the recall. And that the $100 being offered to perform a door handle recall is far below the real world cost of such a service. Not to mention most techs can't get in and out of the door without leaving some damage to the panels or clips. I believe the recall on this vehicle for the door handles should not be considered completed. Or it should be reopened. There is also no emergency release strap anywhere in the vehicle for a door or window. Similar to the trunk manual pull from the inside. Please help us get this fixed. The ADAS warnings and chimes blinking lights etc are distracting as they are mainly warning for things we don't have working. Also the drivers screen flashes red to blue when changing fram accel to decel. Very distracting at night. Thank you.

Turn indicator lights turn on by themselves and stays solidly lit. This makes it the lights useless for actually signaling a turn. Additionally, this drains the electrical system unnecessarily. After checking a wiring connector in the front right wheel well shared by other owners with the same issue, I found the connector had inadequate waterproofing as the inside had muddy water and corrosion. Proper waterproof connectors should have been used in this area which tends to get water intrusion.

Recalls: 24V865000, 24V623000, 24V466000, 24V405000, 24V404000 I'm writing to express my deep concerns regarding issues reflected in above recall campaigns. My car breaking system related to its performance over rough terrain has not yet been addressed. I experience significant brake slippage and loss of function, which is a serious safety risk. I cannot afford to wait months for a resolution while I had to pay out of pocket for alternative solutions to make sure my car is safe to drive. Attached is the invoice reflecting repairs performed and paid out of pocket, specifically for 2.2 software update and water pump replacement. I'm concerned about the limited number of service personnel available in the US. This is unacceptable that I have to pay for necessary updates and repairs. And some of the ongoing issues with brakes and malfunction warnings could not be addressed due to lack of parts, technicians, etc. Thank you for your time to consider my concerns.

The Fisker Owners Association was asked by the NHTSA to report on recalls that are needed for the 2023 Fisker Oceans. I own a Fisker Ocean One which needed a cooling pump recall, which I did have done and I have a receipt I can supply. The cost for the recall, which we we asked to report, was $250.00

The contact owns a 2023 Fisker Ocean. The contact received notification of NHTSA Campaign Number: 24V499000 (Electrical System); and the vehicle was taken to the dealer for the recall repair; however, the dealer informed the contact that a cost would be charged because the manufacturer had filed for bankruptcy. The vehicle was repaired at the contact's expense. Additionally, the contact received notification of NHTSA Campaign Number: 24V623000 (Service Brakes, Electric); however, the part to do the recall repair was not yet available. The contact stated that the vehicle had not received an over-the-air (OTA) software update. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue because the manufacturer was unreachable. The contact had not experienced a failure.

I received a notification for a recall for the water pump many months ago. To this day, the water pump has not been replaced. No one has reached out to me to set up the recall repair. I have tried to find local car repair shops, but they won't do it as it is part of a national recall. Also, the ADAS system is constantly malfunctioning, giving errors like collision warning not working, lane assist not working, blind spot monitoring not working. This has been a problem since I received the car. Adaptive cruise control has never worked. The braking system was supposed to be fixed with the 2.2 software update. It seemed to work for a few weeks, now the original problem is back where the braking regeneration turns off suddenly causing the car to lose control. This happens at random.

I was forced to pay out of pocket in order to get the latest software version (2.2) and the water pump recall performed.

Recall for all water pump and software updates to 2.2

Recall 24V865000 24V623000 24V499000 I am writing to express my deep concerns regarding the ongoing issues that are being seen with the NHTSA recall campaign numbers 24V865000 and 24V623000.I hope this message finds you well. I am writing to formally express my concerns regarding the OTA (Over-the-Air) update process for my vehicle. The current OTA process, lasting 48 hours, is simply not feasible for those of us who rely on our vehicles for daily activities. The inability to use my vehicle during this window forced me to pay out of pocket for alternative transportation, which is both inconvenient and financially burdensome. Additionally, it has come to my attention that there have been numerous reports from fellow owners indicating that a significant percentage of vehicles (approximately 2%-5%) have become undrivable following these updates. This situation is alarming and raises concerns about the reliability of the updates being delivered. Moreover, the lengthy windows of 48 hours for updates, coupled with the expectation of partial updates requiring additional time, have left many of us in a state of uncertainty regarding the functionality of our vehicles and forced to pay out of pocket for a mandatory free recall. According to owner surveys, it appears that complete updates—which include all necessary corrections—have been accomplished in less than 30% of cases. Furthermore, I was surprised to learn that only about 10% of the fleet (approximately 300 vehicles) had been updated after several weeks of attempts, despite over 800 VINs submitted for this process. Being that this is our only car I could not afford to wait for the OTA and its malfunctions. I was forced to pay out of pocket to a Former Fisker Tech to come to my house and manually install as well as have a new 12v battery installed costing me a total of $1,262.89. In addition I have not been able to have the water pump recall installed due to no supply and/or service. How is this legal?

Abs pulsing brakes on dry brake malfunction warning constant forward collision disabled warnings

Experiencing issues with water pump recall, 9 volt battery needing to be replaced due to recall work, door handle safety issues (the NFC on driver door does not work and vehicle will not open the door if remote is dead), I had to pay out of pocket for recall repairs

Original key fob is no longer working. After the complete 2.2 update the range has dramatically dropped.

My vehicle is not shifting in to a drivable gear. Screen displays error message with no possible solution. Vehiclweis just sitting in my carport collecting dust. FISKER company and its owner Henrik Fisker need to be brought before a court and be held accountable for the gross mismanagement of the company and betraying the trust of thousands of people who bought the vehicles because of the false promises from Mr. Fisker.

I am writing to express my deep concerns regarding the ongoing issues that are being seen with the NHTSA recall campaign numbers 24V865000 and 24V623000. Specifically, the Advanced Driver Assistance System (ADAS) in my vehicle, which has become increasingly distracting and, frankly, dangerous due to an incomplete or failed 2.2 Over-The-Air (OTA) update is a huge concern. As a responsible driver, I value the safety of not only myself but also those around me, and this situation and others we constantly hear about make me question the process of the recall. Every week, a number of vehicles are reported as undrivable post-OTA updates, with statistics indicating that approximately 2%-5% of owners experience this issue. With 48-hour update windows, my vehicle becomes unusable for an extended period, which is highly inconvenient and concerning. Moreover, I've noted that partial updates are expected, potentially extending this downtime by another 48 hours. I have had a partial update that has left my vehicle in worse shape than before, what could happen if the process is tried again? This inconsistent performance is not only frustrating, but also poses a serious inconvenience to scheduling and executing such a process. Owner surveys suggest that comprehensive updates, which should resolve these issues, have been successfully completed in under 30% of vehicles which were attempted. Additionally, the alarming figures shared indicate that only around 10% of the fleet has been updated in over five weeks, despite submitting over 800 Vehicle Identification Numbers (VINs). This inefficiency raises serious questions about the reliability of the process. Furthermore, the fact that there are only approximately 20 service personnel available nationwide, with a mere five traveling to assist customers whose cars are rendered undrivable, is simply unacceptable. This lack of support exacerbates an already troubling situation. Given these circumstances, I urge you to address these

I am writing to express my deep concerns regarding the ongoing issues that are being seen with the NHTSA recall campaign numbers 24V865000 and 24V623000. My vehicle's braking system, particularly as it relates to its performance over rough terrain, has not yet been addressed even though we have attempted updates. I have experienced significant brake slippage and a loss of function, which poses a serious safety risk. As a responsible vehicle owner, I trust that my car should provide a reliable and safe driving experience, especially when navigating challenging conditions. The frequency of reports from fellow owners about their vehicles becoming undrivable after updates—between 2% and 5%—is alarming and prevents me from attempting the recall process again. Knowing that the update process can leave a car unusable for up to 48 hours, and that partial updates might require even more time, adds to my frustration. The statistics shared indicate that only a mere 10% of the fleet has successfully received updates after weeks of attempts, which further highlights the inadequacy of the OTA process. Additionally, I am troubled by the limited availability of service personnel across the country. With only around 20 technicians available nationwide and just a handful traveling to address urgent issues, it is clear that many customers, including myself, may find ourselves in perilous situations without timely support. I cannot afford to wait months for a resolution while I am forced to pay out of pocket for alternative solutions to ensure my vehicle is safe to drive. This situation is unacceptable, and I urge you to take immediate action to address these critical issues. I look forward to a prompt response.

Lane Departure warning, lane keeping assistance, red light /green light assistance, etc. have not been available and have not been working for months. Needs software update. Also, have not received coolant pump, which I understand is a mandated replacement part.

There is a recall on the water pumps and have not heard how to get it fixed and drivers door handle not reading the key fob

Blind sport warning and forward collision warnings keep failing and the alarms are incessant. The alarms are a major distraction with all the flashing. These are items that have not worked since the car was delivered and Fisker, Heights, and the FOA have all failed to address this. Another car handle has failed. The driver rear handle has failed, in addition to the passenger rear handle. This effectively locks people in the car, in those respective seats. The door cannot be opened from the inside or outside.

Key fob is not working and Range reduction from 360 to 200

Apr 2024 vehicle stopped connecting to cloud. Unable to get software updates OTA. Dec 2024 Paid to be updated to 2.2. But don't think I recieved full update due to a portion that need to be done OTA after manual updates. Jan 2025 vehicle randomly goes into park and all doors unlock when the vehicle is in park. The following recalls still have nor been done... July 2, 2024NHTSA Campaign Number: 24V499000 Water Pump Failure Can Cause Loss of Drive Power A sudden loss of drive power increases the risk of a crash. June 20, 2024NHTSA Campaign Number: 24V466000 Door Handles Can Stick and Fail to Open A door that fails to open can prevent occupants from exiting in an emergency, increasing the risk of injury (This is happing now starting Mar 2025)

Safety issues door handle breaking issues safety noises paid extra money for water pump and fees for door handle modification

An over the air update was pushed to my vehicle without my knowledge. It caused my GPS to malfunction having me permently in Alaska. I do not live in Alaska! I had to remove front driver panel and reset fuse manually. I still have not received a water pump replacement or completely been upgraded to new operating system due to availability.

There has been no OTA software updates issued to this date for my vehicle. I'm currently on 2.0 awaiting 2.2 update. Because of this I still have issues with braking, rolling while in park, and random and unexpected shutdowns of the vehicle while driving. Complete car system failure, recently when my car locked out the technician came out and replaced the 12v battery and clean out electrical connectors and still car doesn't start. I pressed the brake to wake/start the car and the car shuts down after trying to start. The wipers wipe a couple times while it boots up and then the car shuts off. The car is charged to 80% . THIS IS A VERY UNSAFE VEHICLE

The recall water pump was replaced by a certified Fisker dealership (Lumin Fisker Sacramento) however I had to pay $187 out of pocket to have this NHSTA recall part replaced. Fisker was responsible for the part and installation.

Air vents are broken in a month after delivery. Fisker ignored all the service calls, opened tickets for parts replacement and have done nothing to deliver the parts or fix the issue. Multiple alerts comes up, Rear Seat belt not retracting which was notified to fisker via ticket. After the company filed bankruptcy there is no protection or warranty for this vehicle. Safety recalls like Water pump , door handle is not take care and parts are not available. As a owner i have to travel to different state pay the costs for recalls if the parts are available. At this point none of the recalls are addressed , just the notice sent from NHTSA that these recalls are active. This is absolutely tragic that we as a consumer are left in a limbo operating this unsafe vehicle putting our life and health at risk.

I am $851 out of pocket for repairs to address NHTSA mandated recalls. Software updates have not fully addressed all issues, notably excessive and distracting repeating audible and visual driver alerts related to ADAS failures, especially when raining, dark, or driving into direct sunlight. Vehicle was subject to multiple recalls (software: 24V865000, 24V623000, 24V405000, 24V404000; hardware: 24V499000) manufacturer is bankrupt, zero follow-through from trustee / administrators to enable me to get these recalls addressed. There is an "OTA" team who are responsible for delivering software updates over the air. They are opaque, uncontactable, and appear to operate beholden to no-one. They have failed to establish a method for providing the NHTSA mandated software updates. The Fisker Owner's Association has attempted to fill the administrative delinquency but they are also not getting support. My complaint is based on the requirement that the manufacturer ensures I am not out of pocket for the cost of the remediation work to address the recalls and they have failed to provide a way for me to do this. As a result I have paid out of pocket to have them addressed. Attached is the invoice from a local garage for software updates ($495 labor) and water pump replacement ($325 labor + $31 parts).

The left and right rear seatbelts do not retract or keep tension on passengers and are completely useless.

Some Issues that my car has: 24V623000 Regenerative breaking is not working correctly. It has delay! 24V499000 Water pump is not working correctly. One time in the freeway, my car lost the drive power. 24V466000 Door handles stuck and failed to open several times. One time in a shopping center, when I got out of the car, all door handles got stuck, and I could not open the doors to help my kid in the car.

Pump recall (Recall No 24V865) work was done. I paid $340.00 out of pocket for labor to install the [ump. Subsequently, through Fisker Owners Association, I learned that the liquidating trustee decided that the maximum reimbursement is $175.00. Yet, there is no mechanism for filing for and obtaining the refund promised. The fix for the sudden jerking forward of the car with it hits a bump is supposed to be fixed with 2.2 software update. As of the time of filing of this complaint, I have heard nothing from the liquidating trustee as to when this will be installed to my vehicle. I have replaced my old batter with a new one in anticipation of the update.

Water pump recall

Unknown. Have you ever been afraid to drive a new very expensive vehicle? Well I can say with certainty that I have. This is why I could not wait any longer for the recalls to be “taken care of “ through Fisker. I had to pay a past Fisker technician to come to my house to do the recalls. This included almost $300 just for travel fees. Water pump recall 24V499 cost $246.88. Powertrain modules recall 24V404 and Cluster Telltales recall 24V405. Also recall numbers 24V623 and 24V865 for the “new” software recalls. Total cost $199.95 for software update to OS 2.2. I now consider my Fisker Ocean to be the vehicle that it should have been when it was delivered to me. Although now I am having to worry about water getting into some electrical components in the front right wheel well causing electrical components to fail while you are driving the vehicle. I try not to drive it in the rain and only clean it with a waterless cleaner. Lastly, I had my battery replaced (for a cost of $358.95) as the one that was used my Fisker was a below average non trustworthy one.

I am writing to express my deep concerns regarding the ongoing issues that are being seen with the NHTSA recall campaign numbers 24V865000 and 24V623000. Following an attempted OTA software update for the safety recall, I have noticed that the pedestrian alert noises are missing, which poses a significant safety risk not only for those around the car but also for the occupants inside the vehicle. This situation is unacceptable and raises serious concerns about the vehicle’s safety features. Moreover, it has come to my attention that a concerning number of owners have reported their vehicles as undrivable following OTA updates, with 2%-5% of vehicles experiencing such issues weekly. The current 48-hour update window renders my car unusable, and now I require another session, an additional 48 hours to complete the update only adds to my frustration. Based on owner surveys, it appears that complete updates, including the correct sounds, have been successfully implemented in less than 30% of vehicles attempted. Given these concerns, I urge you to look into the situation with my vehicle and the entire process. I should not have to pay out of pocket for the safety recall and restored function of pedestrian alert noises, nor the cost of a rental car. Thank you for your attention to this critical matter.

NHTSA Campaign Number: 24V499000 Water pump replacement resulted in an out of pocket cost of $420 by an authorized shop NHTSA Campaign Number: 24V865000 OTA updates didn’t complete successfully, and rendered a few modules to stop working. NFC reader to open door stopped working and needs to be reinstalled. Vehicle lost exterior sound at low speed to warn pedestrians.

On several occasions, following update to the 2.2 S/W load to address Recall RCAK-24V405-1431, dated June 11, 2024, the vehicle braking system has been erratic with Emergency Braking System Warning lights / alarms repeatedly annunciating. I paid for the 2.2 S/W upgrade, at my cost, to address the recall requirements.

1) I am Experiencing vehicle issues after recall work/updates for the AC the vents are not working 2) Had to pay out-of-pocket costs beyond stated reimbursement amounts (breakdown below)Water Pump, it was a recall and I paid for it,

The contact called on behalf of an employer who owns a 2023 Fisker Ocean. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed; however, the brake pedal failed to function as intended. The contact stated that when the brake pedal was depressed, the brake pedal pushed back the driver’s foot upwards. In addition, the contact stated that the vehicle failed to stop as intended. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The owner had received notifications of NHTSA Campaign Number: 24V623000 (Service Brakes, Electric) and 24V404000 (Electrical System); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was 8,000.

My car was bricked as a result of the OTA 2.2 update on [XXX]. This update was mandatory as it was what Fisker was doing to satisfy a recall. To try to remedy, I replaced the 12 v battery. I also followed online guides to get the High Voltage battery going again, as it was at 0%. I used a 25 amp and also a 40 amp 12 v charger attached to the battery, and this allowed the charge port to go to blue (from red) after 20 min attached to the 12 v charger. Once I attach the HV charger cable (I have tried both Level 1 and Level 2) the light blinks green as expected but then goes to red and fails after about 20 seconds. I finally got it fixed on [XXX] as the Fisker representatives were not able to resolve. I hired an ex-Fisker Tech, [XXX], based on guidance from the Fisker Facebook group, to come and resolve the issue. The cost of getting the car back up and going included: 12 v Battery $259.99 Schumacher Battery Starter/Engine Starter $164.99 [XXX] - Ex Fisker Tech travel from St Augustine $350 [XXX] - Ex Fisker Tech time and materials to resolve issue $1230 Total costs: $2004.98 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

There has been no OTA updates issued to this date for my vehicle. I'm currently on 2.0 awaiting 2.2 update. Because of this I still have issues with braking, rolling while in park, and random and unexpected shutdowns of the vehicle while driving. THIS IS A VERY UNSAFE VEHICLE. PLEASE HELP!

A recall was issued for a replacement water pump and door handles. I had to PAY for these recalls out of my pocket in the amount of $299.00.

I was charged $1,189.50 by Palmetto Alfa Romeo-Fiat in North Miami for labor to replace a water pump that was part of a NHTSA recall.

24V865000 (Roll away OTA-2.0) 24V865000 (Regen Braking OTA-2.2) 24V499000 (Water pump) 24V466000 (Door Handles) 24V405000 (Warning Lights OTA-2.1) 24V404000 (MCU/VCU Loss of Power OTA-2.1)

In Aug 2024, the NHTSA (Campaign # 24V499) issued a Voluntary Safety Recall Campaign for the 2023-24 Fisker Ocean One's Cabin Electric Water Pump. I had my 2023 Fisker Ocean One's water pump replaced by a mobile technician that charged $256.88 plus $224.85 for travel for the water pump replacement (more than the Liquidating Trustee's Designee's $175 allowance). The technician also checked all door handles at no charge, and they tested OK. Therefore, I am out of pocket $481.73 minus the $175 allowance...which I'm still uncertain when I will receive the $175 allowance.

The Fisker Ocean has been involved with several recalls. The company is now in chapter 11. The NHTSA has required Fisker to repair several of these issues. Fisker has supplied some parts but labor was not included. In order to correct the issues with the recall I had to pay out of my pocket. In addition, after a little over 1 year I had to replace a faulty battery. The total cost for all these repairs was $1,258.29. I need help from the NHTSA to recover these costs. A copy of the receipt and the repairs done are attached.

24V865000 (Roll away OTA) 24V865000 (Regen Braking OTA) 24V499000 (Water pump) 24V466000 (Door Handles) 24V405000 (Warning Lights) 24V404000 (MCU/VCU Loss of Power) Hi, I would like to log a complaint about the recall process related to the above. Back in June2024 my vehicle was bricked, supposedly by a failed OTA 2.1 update. The PKC ended up needing replaced. By the time I received my car in OCT2024, I was told it had been updated to 2.2 from 2.0 and that there had been checks performed for some recalls. Other expenses related to this adventure include buying a new car, rental car, extra key fob (that ended up not being the problem) and a 200 mile tow. This facility is not a recommended service provider now, and I would not go back personally. Oh course shortly after getting my car back, a technician was coming through our area to help a bricked owner. I figured I would just have a bit or preventative work done, and help the other owners split the costs. Well, upon inspection by the technician the car was not updated to 2.2 at all, only the ECUs visible to me or apps had been updated. My car was still mostly on 2.0 software modules. I ended up paying for the 2.2 update by the experienced technician. As the reimbursement rates for the recalls have just been released, and I have seen the costs of splitting travel AND towing/service center charges, I know that none of the rates will cover any of the services that remain for my vehicle. They will not even cover the travel, let alone the work, even when splitting w/ others. The 2.2 OTA updates are supposed to be free of charge, but require the car to be left untouched for 2 days, have a horrible success rates, have bricked vehicles every single week, and limited information on the process and answer to questions from anyone. Since my car was already bricked once from an OTA, and the risk of needing a tech anyway, I felt I had no choice but to take advantage of the techs experience and get the OTA in person at cost.

The contact owns a 2023 Fisker Ocean. The contact received notifications of NHTSA Campaign Numbers: 24V499000 (Electrical System), 24V405000(Electrical System), 24V404000(Electrical System), 24V623000 (Service Brakes, Electric), 24V865000 (Service Brakes, Hydraulic, Auto Hold Brake System/Brake Hold) and 24V466000 (Structure); however, the parts to do the recall repairs were not yet available. The contact stated after parking the vehicle, the vehicle rolled away. The contact stated that the vehicle was experiencing unexpected reduction in regenerative braking system and loss of drive power. The contact also stated that the door handles were sticky and failed to return to the lock or unlock position as needed, upon locking or unlocking the vehicle. Additionally, the contact stated that the vehicle was experiencing other undisclosed failures related to the recalls. Several unknown warning lights were illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recalls repairs. The manufacturer was not made aware of the failure because [XXX] recalls and the phone number at 1-844-FISKER1 were inoperative. The failure mileage was 2,700. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The major issue was related to a braking problem on rough terrain that made the vehicle lunge forward during braking. This was fixed with and OS update, however I was forced to pay out of pocket for the OS 2.2 update that was required by NHTSA and have not been reimbursed. Furthermore, the OS version still states OS 2.1 because only the Fisker OTA team can make that adjustment. According to the Liquidating Trustee’s Designee plans for recall work, a reimbursement of $225 should be available to me.