2023 Fisker Ocean Complaint Log

Following are issues that I have been experiencing with Fisker Ocean One vehicle that I purchased in the summer of 2024: • Heater / defroster is not working. Not able to drive car at this time due to fear that it will snow, or car will fog up inside and there is no way to see through the windshield. • Have a concern driving car without the water pump replacement / risk that car will breakdown when away from home. After driving the car home from the initial purchase, I have not taken the car on any trips outside of my immediate area. • Have not been contacted regarding replacement of water pump or other recall items. • Spent $257 dollars to replace cracked door handle inserts. • Have attempted to engage Fisker mobile mechanic and waiting for availability to complete water pump replacement. Estimated charge for the work is: ItemNumCostTotal Cost Mileage224 $ 0.65 $ 145.60 Travel HRs 4 $ 35.00 $ 140.00 Water Pump 1 $ 175.00 $ 175.00 Troubleshoot Heat/defroster issue ? Total $ 460.60 Tax $ 36.85 Grand Total $ 497.45

The Fisker Ocean has a central control and monitoring screen that includes controls and settings that impact safety. This failed and is now unusable. The central screen includes regenerative braking settings, hands free phone feature, and blind spot warning lights. It also includes the climate control settings in the car to ensure one can have heat in cold temperatures and AC in hot temperatures. It also controls the ADAS settings for collision detection. With a failed control and monitoring screen all of these are unavailable impairing safe driving and increasing the likelihood of an accident. This is a common problem with the Fisker Ocean impacting safety that needs to be addressed.

The contact owns a 2023 Fisker Ocean. The contact received notifications of NHTSA Campaign Numbers: 24V466000 (Structure), 24V865000 (Service Brakes, Hydraulic, AutoHold Brake System/BrakeHold), and 24V499000 (Electrical System); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The dealer was not contacted. The manufacturer was made aware of the issue. The contact had not experienced a failure.

1. The HOLD hill feature for the brakes is now not working. After the first software update it started to work but now since the second recent software update, the "hold" feature stopped working and the car slides backwards causing me to slam on the brakes creating extreme safety concerns for myself (the driver and my daughter who I don't allow in the car anymore). There were no warning lights for this problem which occurred when I bought the car before the first software update and again after the most recent update. The manufacturer no longer exists to check our cars which are supposed to be under warranty. I do not trust my safety or anyone elses in this car anymore. 2. Electrical system- (All summer 2024) the car overheats and stops working completely when the temperature is in the high 90's. The car loses power and slows down to a complete stop. I was in the middle of the road when this happened and had to wait for over an hour for it to cool down to restart on multiple dates in the summer; I stopped driving it when I realized it was the heat. I can no longer drive it when the weather is hot which occurred throughout the LA summer. 3. Malfunctioning Seatbelt:11/1/2024 to present-the back right seat belt does not retract automatically and was this way whenever my daughter was in the car. I thought she had done something to it to make it stop working but I have now found out many Fisker owners have experienced the same problem. The right seatbelt is non-functioning and not safe. I no longer will take passengers in the back seat due to this known issue.

I was told by the Fisker service center that my vehicle CANNOT receive the required safety recall software updates without also getting a new 12V battery installed. I would like the full cost of the safety recall to be covered including the necessary new battery. Also, I was charged $325 labor to have another recall done - to replace the water pump. Here is a list of safety recalls for this vehicle and my current situation: 24V865000 (Regen Braking OTA-2.2) - cannot be completed on my vehicle without new 12V battery 24V499000 (Water pump) - I was charged $325 to complete the required safety recall 24V466000 (Door Handles) - inspection was not completed, service center asked for additional labor payment, which I refused to make. 24V405000 (Warning Lights OTA-2.1) - cannot be completed without new 12V battery 24V404000 (MCU/VCU Loss of Power OTA-2.1) -cannot be completed without new 12V battery To be clear, my vehicle's battery is fine, it is in normal condition for a 1-year old vehicle. It does not need to be replaced other than to perform the required safety recalls. I would like NHTSA to require the current bankruptcy holder of Fisker's assets to reimburse me for the labor cost of the required safety water pump replacement AND to pay the full cost of the other required safety recalls.

The contact owns a 2023 Fisker Ocean. The contact received notification of NHTSA Campaign Number: 24V499000 (Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was not contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

Cannot get necessary OTA update to address recall. All of these vehicles are supposed to get OTA 2.2 to address recalls, which I cannot receive due to no connectivity. My car died while driving, battery died twice, I have no blind spot monitoring, car doesn’t shift into gear on occasion, I feel completely unsafe driving it and it could easily kill myself and others if I continue to use it. As far as the update, there are 2 “organizations” pushing the required 2.2 OTA update to consumer’s vehicles, the FOA (Fisker Owners Association) and American Lease, neither of which are car manufacturers, car companies, or software companies, the OTAs they are pushing to owners vehicles are in some cases bricking them making them un driveable, and even less safe. These 2 organizations should not be pushing any software updates to any other vehicles besides their own and should be investigated.

Was driving at approx 40 mph, car shut off completely but was able to get off to the side of a main road. No one was injured and no accident, however, this car is an absolute mess, is completely unsafe and none of them should be on roads, anywhere. I am supposed to get a recall OTA update, but I have no connectivity, no one can fix it, and I cannot get the necessary recall update. However, I do not trust that OTA even if I could get it. Some owners are getting this necessary OTA pushed to their vehicles and it is bricking them. Everything with these cars should be investigated, including, American Leasing and FOA (Fisker Owners Association) as they are collaborating with each other to push these OTAs to peoples vehicles, and neither of them are car makers, manufacturers, or auto companies.

The main infotainment screen does not function. The car reboots itself every 5-6 minutes while driving. This temporarily disables all the seat sensors, signals or anything that requires electrical. The regenerative braking is also disabled. Furthermore, I can not control any Heat, AC, defrosters, which is extremely dangerous during the winter season.

UNKNOWN. Complete car system failure. Car is stuck in neutral, unable to shift gears to move. Service technicians have been unable to fix and per their description, the high voltage battery and the motor units are failing to connect/communicate.

Hello, The bankruptcy court-ordered software fix may have addressed some initial problems, but it has also introduced several new issues. I am now experiencing a barrage of warnings related to radar, ADAS (Advanced Driver Assistance Systems), lane change alerts, and more. The constant alerts are not only distracting but also concerning, making me feel as though I might lose control of their vehicle at any moment. Additionally, the display system appears to have a mind of its own, further contributing to the unpredictable and unreliable nature of the car. It is shocking that this car was approved for sale in the first place, given the significant safety concerns and technical malfunctions it presents. One would expect that there are regulations in place to ensure that new cars do not exhibit warning lights or critical system errors on day one!

My concern relates to the recall campaign for 24V623000 reduction in regenerative braking. The slow roll out of this campaign caused this unrepaired recall to result in a crash of the vehicle resulting in a complete loss. While driving on a highway in subzero temperatures, the driver let off the accelerator to slow the vehicle around a corner. At this point the vehicle lost the expected braking and began to lose control. This sent the vehicle to understeer and toward oncoming traffic. An attempt to correct sent the vehicle out of control and into a collision with barriers, spinning across the road with the rear door on the driver's side completely ripped from the body. While the driver was not hurt, it is quite possible that a passenger could have been thrown from the vehicle and seriously injured. This is an obvious serious safety risk to not only the occupants of the car, but such loss of control could have resulted in death or serious injury without emergency corrective action and frankly a little luck. It is particularly concerning that very few of these recalls have apparently been addressed. It has been shared that fewer than 10% of the public vehicles have had this issue addressed, months after the recall was announced. I feel that had this issue been addressed in a timely manner this incident would not have occurred and I fear for others that might find themselves in a similar perilous situation.

1. Various vehicle indicators warning (i.e collision malfunction, blind spot warning malfunction) 2. Rear passenger internal lights - stays on and does not turn off 3. Recall Water Pump - Paid out of pocket $195 to have replaced 4. Failure to install 2.2 Update 5. 12v Battery close to dying 6. Paid 3rd party company to purchase extra Key Fob (Will pay out of pocket for digital sync) 7. App integration failure 8. Braking Issues 9. Door handle issues (Sometimes you are stuck inside the car) 10. Front Window Fog - Poor Visibility 11. Dime size crack on driver Window - Replacement issues

The contact owns a 2023 Fisker Ocean. The contact received notification of NHTSA Campaign Numbers: 24V490000 (Structure), 24V466000 (Structure), and 24V404000 (Electrical System). The contact stated that on three occasions the dealer was contacted that stated that there would be a cost for labor and parts for all recall repairs. The manufacturer was not notified of the issue. The contact had not experienced a failure.

The car doesn't change gear, car is currently parked in parking gear. When started, it says car is not intended gear and doesn't change to drive or reverse. Unable to use the car at the moment but still making payment and maintaining insurance on it. Tried reaching out to manufacturer, not able to get in touch with anyone that could help.

Fisker attempted to install a software update (Software OS 2.2) to my vehicle over the air which was intended to address recall number 24V623000. This attempted software update caused the vehicle's 12 Volt battery to drain, resulting in the car activating its low battery audible alarm and damaging the battery requiring me to pay for a new battery and its installation. The software was not successfully installed. Information from others owners indicates that the software update has damaged other cars and that very few of the Fisker Ocean fleet have received the full software update. Also, several of the car's Advanced Driver Assistance System functions remain inoperative, specifically the collision avoidance systems and pedestrian warning systems, raising serious safety issues for the car. The recall 24V623000 remains unaddressed for my vehicle. Recall 24V466000 requires Fisker to test door handles and replace them if faulty. This recall service has not been performed on my car. In December of 2024, the door handle on passenger door on the driver's side of the car failed. When unlocked, the door would not open from either the outside or the inside of the car creating a safety hazard if emergency egress from the vehicle was required. I have received no communication from Fisker on how to satisfy this recall requirement. Fisker has not provided resources or service locations at which this recall can be completed. Recall 24V466000 remains unaddressed for my vehicle. Recall number 24V499000 requires Fisker to replace water pumps that can fail and cause the car to depower and enter "limp mode". Fisker has not contacted me on how to satisfy this recall requirement. Fisker has not provided resources or service locations at which this recall can be completed. Recall 24V499000 remains unaddressed for my vehicle.

The contact owns a 2023 Fisker Ocean. The contact received notification of NHTSA Campaign Number: 24V405000 (Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

I received a notice of a safety recall TSB30032401 (cabin electric water pump). the pump was part was supplied but i had to pay for labor to correct the safety recall as Fisker only supplied the pumps to authorized repair shops. My out-of-pocket expense was $231.88 This work was done on 11/18/2024

My 2023 Fisker Ocean One (VIN [XXX] ) was in the first cohort of cars to receive the Ocean OS 2.2 update during the 24 hour period starting on [XXX]. The update seemed to have completed successfully, but six days afterwards on [XXX], I stopped for lunch after driving a few errands that morning, and afterwards I came out to my car, opened it, then stepped on the brake pedal to start up the car -- upon doing so, I noticed that the three screens in the car that control its operation -- the driver's display (above steering column), the 17" infotainment display, and the HVAC "button bar" control display were all black (not illuminated) despite the car being powered on. In this state, the car could not be shifted out of park into drive. All of the other lights in the car that should have illuminated were illuminated, so I know the car had power, and I had charged up the high voltage battery to 80% SOC the night before. I tried several times over the course of the next few hours to get the car to work, but each time, the three screens in the car remained black and not showing anything. In the end, I had the car towed back to my home, so at least I could charge the high voltage battery and put the 12v battery on a tender (as required). From this first incident of "black screens on startup" on [XXX], each day afterward, I would test the car to see if it would start up correctly -- on some days it would start up with all 3 displays booting up into a functional state, on other days, I would again experience the "black screens at startup" and would be unable to drive the car. Only the Carplay screen I added to the car would be illuminated (shown in photo attached). I contacted Fisker-trained technicians who diagnosed the ICC as having been compromised during the OTA update. I found a salvaged ICC from another Ocean on eBay, purchased it, then paid to have it installed into my car and programmed to match it to my VIN number. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I’m currently experiencing the following safety issues with my Fisker Ocean One: 1. Seat sensor - does not sense a person sitting which affects the ability to put the vehicle into gear or automatically puts the vehicle into park if in gear. Huge safety concern since the vehicle has been placed into park in the middle of a traffic intersection or will not go into drive after waiting at a red light or stop sign. Have had near hits from the rear. 2. Windshield - there are zero available options to quickly replace a cracked windshield. Replacement windshields are not available anywhere and if for some miracle you can locate one (via eBay) you cannot find a shop that will replace it. I’ve called multiple windshield repair companies for many months and non of them carry the windshield or have the tools needed to recalibrate the ADAS. Driving with a cracked windshield is a very big safety hazard due to extreme visibility reduction. Could cause crash or hitting pedestrians.

NHTSA recall campaign numbers for the software recalls are 24V865000 and 24V623000, or others can be found in this link for 2023 Fisker Oceans [XXX] . I have had 1 failed OTA attempt. So far OTA updates have not been completed on my car and when I've asked around at shops, they have said that my car may be undrivable. I only have this one and need it and can't afford to have it in the shop or pay for a rental. I also don't have a 48-hour window for the update to actually happen. The shops near me are asking me to pay, and I should not have to pay for this service. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Just prior to my scheduled appointment for the recalled water pump replacement I received an email from Newport Fisker that they were unable to provide work free of charge due to a change imposed by the trustee. I decided to go ahead with my replacement, as I had a malfunction with the 12-volt battery that caused the car to go into limp mode after a full charge. I managed to get the car in gear long enough to get the car to Newport Fisker, where they were able to fix the problem (a loose connection) and swap out the recalled water pump. I also elected to have the 2.2 update done there, as the repair shop is 1.5 to 2 hours away from where I live, depending upon traffic, and I was unsure of the efficacy of an OTA update. I had received an OTA update a few weeks after taking delivery of the car, but at that time it was parked outside, closer to our internet connection. The car is now garaged and not as close to the connection as it was before. I have no complaints with regard to Newport Fisker; they told me the charges before I took it in and that is what I paid out of pocket. My complaint is with the trustee, or whomever is in charge of the recall process, as I should not have had to pay out of pocket at all. It appears as if the trustee changed the terms of the recall reimbursement with Newport Fisker after I had made my appointment. I was told I could reschedule my appointment when the trustee changed the terms back, but because the car had been functioning in limp mode I did not want to wait to have the problem fixed. I would like to be reimbursed for the amount I paid for the water pump replacement, door pull testing and 2.2. update. I have attached the invoice for review. Thank you!

Post 2.2 installation to address current recalls, vehicle is experiencing a loss of range. Additionally, installation of the update permanently damaged the 12v battery which required a replacement that I had to pay for out of pocket. 2.2 install process has been inconsistent, and has bricked multiple vehicles.

Due to a faulty sensor in the driver seat, the car shifts into Park at random when at a red light. This is large triggered by the driver shifting their weight in the seat, which causes the vehicle to interpret that the driver has exited the vehicle. The door system will malfunction and lock the doors even when the key fob is in the vehicle when there is no one in the vehicle and all power is on. This forces the driver to enter through the trunk to then unlock the vehicle. Both are on going issues.

The vehicle's range has gone down from the original 360 miles to 220 miles on a full charge. I've owned the vehicle since Aug 2023 and it is nearly impossible for the battery to degrade that significantly. This all occurred after updating to OS2.2. My home electric usage has doubled and it's become cost prohibitive to operate the vehicle. Please advise what options are available.

Car looses power due to faulty water pump. NHTSA CN: 24v499000. CAR is not road worthy since it can loose power at anytime. The parties assigned/funded by the Bankruptcy court have completed the braking software updated but have not replaced the water pump per the recall. i have not had any communication to when car will be repaired.

Car is unsafe to drive due to faulty brakes (regen fails and car looses ability to brake) NHTSA CN: 24V865000 Car will loose power due to faulty water pump go into limp mode or stall. NHTSA CN: 24V99000 Car needs software updates for braking issue(version 2.2) and water pump replacement with updated water pump. Parties assigned/funded by Bankruptcy court have not contacted me to repair the car. it has been since parked since November of 2024.

Car is unsafe to drive due to sudden power loss. Faulty water pump causes car to go into limp mode. NHTSA Campaign number 24V499000 for water pump failure. Parties responsible /assigned by the Bankruptcy court have not corrected issue. Car parked since November 15, 2024.

The car has open recalls on it that are supposed to be corrected with over the air software updates. The update was scheduled for Thursday, November 14, 2024. The update failed. The updated was rescheduled for Thursday, November, 21, 2024. It failed. On Friday, November 22, 2024 at 3:30 PM EST, I tried to access my car but it was updating without any notice or warning.... headlights, taillights and interior light were on until 9:00 PM. I could not use the car! I checked the car on Saturday, November, 23, 2024 at 1:00 PM. The update failed. The version of the update is supposed be be 2.2 APK 1.49. It is still APK 1.47. Afterward, I could not gain access to my car without changing the batter on the remote control. The NFC reader is not working, the MyFisker app cannot be linked to the car due to a software issue and the FiskerLive App could not unlock the car, either.

Car is unsafe to drive due to water pump failure. NHTSA campaign number: 24V499000 and door handle malfunction NHTSA CN: 24v466000. It has been many months and have not been contacted by responsible parties that have the funds through the Bankruptcy court to fix the recalls. As well the failed OTA updates that wont allow car to go into gear. NHTSA CN: 24v865000.

Recall for faulty software 2.1 affecting the braking: making car unsafe to drive. During the process of Over The Air update to the car, the download(2.2) made the car inopperable. car has not been able to drive since November 14, 2024 when the car was updated.

Car is unsafe to drive, due to sudden power loss. Faulty water pump causes car to stall/loss of power. NHTSA Campaign number 24V499000 for faulty water pump. Car has been parked since November 14, 2024. Parties responsible/assigned by the bankruptcy court to complete repairs have not contacted me to repair car. American lease/Indigo have funds/ monies for repairs.

On 11/13 4 pm (PST), my car received an OTA update for 2.2 Software which provides the correction for unexpected reduction in regenerative braking, NHTSA Campaign Number: 24V623000. However, the update has made the car non-operational. At present, the car is unable to turn on, doors are locked and are unresponsive to the keyfob. In summary, the OTA 2.2 has made a car which was operational to non-operational. Since the Fisker is bankrupt, there is no way to contact them or any other relevant authorities to fix my car. Hope NHTSA can help out as these OS updates are causing cars to become non-operational rather than fixing the issue !

Received 2.2 updates on November 12th 2024. Vehicle didn't next day morning. 12V battery was totally drained. I had to call one of the Fisker old technician to remove the old battery and install a new battery. I had to pay him $400 on that day. He said he had to come back again and update the software as 2.2 update didn't happen properly. He came back again a week after and charged me $1400 for fixing the car which was Brick condition. I have wasted a total of $1800 just in 2 weeks. But still I don't have 2.2 update on my fisker

Car is unsafe to drive due to braking recall(faulty regen braking)(24V865000), water pump recall (loss of power )(24V99000) and door handle recall(lock in car)(24V404000). Bankruptcy court has allocated monies for Repair but i have not received any repairs or notifications from responsible parties. Car is undriveable.

I was scheduled to receive the 2.2 software update November 12 and noticed a low voltage battery warning some time earlier in the day, November 11 - this is not the main battery, as it was charged around 70%. Was this related to the download maybe? From reading threads, the best way to charge is to drive, so I went for a drive through local parks for about 30 minutes. Fast forward to later that night and I was driving home and received the warning again, but this time in a more critical fashion (beeps, red caution blinking, etc) and then a couple seconds later while turning on a bend the car totally shut down, the wheel locked up, breaks activated in full and I slid straight into the curb and got a flat tire and broke the wheel on the axel. Thankfully I was alone and was not hurt, and only going about 20 mph, but it could have been a lot worse. The car has not been online since as I haven't had time to charge the 12 volt, and the main battery will not charge because the cabin does not have power. Any advice on how to file a complaint, or next steps? I would love to be able to prove this with the logs or events within the car computer if I was ever able to power it back on again. At this point, the vehicle is a death trap.

There are multiple recall notices on 2023 Fisker Ocean, No response from Fisker customer service. Submitted multiple tickets to the Fisker no responce. While driving the vehical acclarate speed rapidly ,shotdown vehical while driving on highways. The following Recals pending more than 6 months ,No responce from FIsker. Customer service phone number no one answer, no email responce. Recals: Cabin electric water pump powertrain modules Braking improvement software update

I am writing to express my deep concerns regarding the ongoing issues that are being seen with the NHTSA recall campaign numbers 24V865000 and 24V623000. The experience I had with my Fisker vehicle following the 2.2 Over-the-Air (OTA) update attempt left my vehicle undrivable. This is leaving me in an inconvenient and frustrating situation. As a result, I had to incur additional expenses to have the necessary safety updates completed to restore my vehicle's functionality. This is far from the experience that I expected when signing up for a free mandated safety recall. Also, Following an attempted OTA software update for the safety recall, I have noticed that the pedestrian alert noises are missing, which poses a significant safety risk not only for those around the car but also for the occupants inside the vehicle. Moreover, I've noticed a concerning trend regarding the frequency of issues reported by fellow owners after OTA updates. It appears that a significant percentage of vehicles—approximately 2% to 5%—experience similar problems, rendering them undrivable during the 48-hour update window. This situation not only disrupts our daily lives but also raises serious concerns about the reliability of the software updates. I am particularly troubled by the statistics indicating that only around 10% of the fleet has been updated successfully after several weeks of attempts. With such a limited number of service personnel available nationwide, it is alarming that many owners like myself are left without adequate support during these challenging times. I urge you to address these issues promptly, putting more vehicles in danger of becoming undrivable because of the safety recall process being flawed may not be helpful in this current process. Additionally, I would appreciate any assistance you can offer in resolving my current situation and compensating for the expenses incurred due to this inconvenience. Thank you for your attention to this matter.

Lack of Access, Inability to Use Vehicle During Recall, Out of Pocket I am writing to express my deep concerns regarding the ongoing issues that are being seen with the NHTSA recall campaign numbers 24V865000 and 24V623000. I am writing to formally express my concerns regarding the OTA (Over-the-Air) update process for my vehicle. The current OTA process, lasting 48 hours, is simply not feasible for those of us who rely on our vehicles for daily activities. The inability to use my vehicle during this window forced me to pay out of pocket for alternative transportation, which is both inconvenient and financially burdensome. Additionally, it has come to my attention that there have been numerous reports from fellow owners indicating that a significant percentage of vehicles (approximately 2%-5%) have become undrivable following these updates. This situation is alarming and raises concerns about the reliability of the updates being delivered. Moreover, the lengthy windows of 48 hours for updates, coupled with the expectation of partial updates requiring additional time, have left many of us in a state of uncertainty regarding the functionality of our vehicles and forced to pay out of pocket for a mandatory free recall. Complete updateS have been accomplished in less than 30% of cases. Furthermore, I was surprised to learn that only about 10% of the fleet (approximately 300 vehicles) had been updated after several weeks of attempts, despite over 800 VINs submitted for this process. This statistic raises questions about the efficiency and effectiveness of the OTA process. Lastly, I am deeply concerned about the limited number of service personnel available in the U.S., with only around 20 individuals servicing the entire country and merely 5 traveling nationwide to assist customers with undriveable vehicles. This scarcity is unacceptable and leads to extended wait times for necessary repairs and updates. I urge you to address this problem immediately. Thank you.

Inability to Schedule Recall Work + Lack of Availability I am writing to express my deep concerns regarding the ongoing issues that are being seen with the NHTSA recall campaign numbers 24V865000 and 24V623000. My software update in incomplete and defective, My car is worse off with constant ADAS warnings, lost pedestrian warnings sounds, 12V depleted to name a few. To date, I have been disappointed to learn that each week brings reports from fellow vehicle owners indicating that their cars have become undrivable following these updates, with a concerning failure rate of approximately 2% to 5%. This is unacceptable for any customer who relies on their vehicle for daily transportation. Additionally, the lengthy 48-hour windows during which our cars become unusable only exacerbate the frustration and inconvenience faced by owners. The expectation of partial updates, followed by yet another potential 48-hour downtime, is not a practical solution. Furthermore, the feedback from owner surveys suggests that complete updates, which should ideally resolve these issues, have only succeeded in under 30% of attempted vehicles. This raises serious questions about the efficacy of the OTA update process and its implementation. I was also alarmed to learn that after five weeks of attempts, only about 10% of the fleet—approximately 300 vehicles—have been successfully updated, despite over 800 VINs submitted for these updates. The lack of service personnel, with only around 20 available nationwide and just five who can travel to address undriveable cars, only adds to the urgency of this matter. It is imperative that this process is reviewed and the underlying safety concerns that have left many of us feeling unsupported and frustrated are resolved in a manner that will be free of cost and successful to the majority of owners.

Pedestrian Warning Sounds Gone I am writing to express my deep concerns regarding the ongoing issues that are being seen with the NHTSA recall campaign numbers 24V865000 and 24V623000. Following an attempted OTA software update for the safety recall, I have noticed that the pedestrian alert noises are missing, which poses a significant safety risk not only for those around the car but also for the occupants inside the vehicle. This situation is unacceptable and raises serious concerns about the vehicle’s safety features. Moreover, it has come to my attention that a concerning number of owners have reported their vehicles as undrivable following OTA updates, with 2%-5% of vehicles experiencing such issues weekly. The current 48-hour update window renders my car unusable, and now I require another session, an additional 48 hours to complete the update only adds to my frustration. Based on owner surveys, it appears that complete updates, including the correct sounds, have been successfully implemented in less than 30% of vehicles attempted. Given these concerns, I urge you to look into the situation with my vehicle and the entire process. I should not have to pay out of pocket for the safety recall and restored function of pedestrian alert noises, nor the cost of a rental car. Thank you for your attention to this critical matter.

Over-The-Air (OTA) mandated software update for Fisker Oceans is bricking vehicles and/or depleting 12V batteries. Constant ADAS warnings won't shut off, being very distracting and a huge safety concern. Warnings come o day/night, all driving conditions but especially bad when it's raining, snow, fog, or when it's dark. I signed up for OTA update performed on Nov 12-14, 2024. It took 3 entire days where I could not use the vehicle. Afterwards, I realized the 12V battery was severely drained. I keep getting constant errors that the 12V battery voltage is low and the car shuts down, won't go into gear. On several occasions I was not able to get in the car - totally locked out. The team in charge of doing the OTA updates does not communicate with owners , do not provide advise or notice . Many owners car have been bricked because the OTA team pushes the updates without notice or preparation. My update happened 3 months ago (Nov 2024) and it took 3 dys where I was not able to use the car at all. The update was incomplete and it ruined my 12V battery. Cost of replaceming it : $425

Prior to a recall-mandated update of the vehicle's operating system, I received numerous (daily) ADAS warning lights and sounds. Regen braking often (2-3 times per week) jerked the car abruptly. Additionally, the ADAS lane-keeping process was jerky. The vehicle was evaluated by an over-the-air (OTA) team and determined to be ready for an OTA update, which occurred from 11/11/ to 11/12/2024. This update was managed by an OTA team that was mandated and funded by these NHTSA recalls: 24V865000 (Regen Braking OTA-2.2), 24V405000 (Warning Lights OTA-2.1), and 24V404000 (MCU/VCU Loss of Power OTA-2.1). The OTA update only partially loaded, with the vehicle was at OS 2.2 (2/3) and inoperable for 2 months, from 11/12/2024 through 01/12/2025. I made numerous attempts for support during this time, with communication via the Fisker Owners Association but no information from the OTA team. After I replaced the 12V battery, two recharges, and a remote tech support, the vehicle's electrical system was again available to receive an additional OTA update yet not operable. With limited notice, the vehicle received some of the missing components of OS 2.2 on 01/23/2025, at which point the vehicle was operational again. Though at this time the key fob only connects as an NFC device, with the potential risk of the key losing security connections while driving (and thus turning off, mid-drive). This has not occurred but a technician has noted this risk and I now "velcro" the key to the NFC port while driving. I have yet to receive two additional recall repairs: 24V499000 (Water pump), 24V466000 (Door Handles). I have an appointment with a former Fisker technician who has stated that I will need to pay him directly for the service time for replacing the water pump, and then seek reimbursement from the managers of the mandatory recall.

Difficulty getting recalls completed due to overcharging by Indigo and other entities. Have not gotten complete software update needed for the recall. Partial update has severly decreased range of car, making it much worse than what it was beforehand. Lots of errors popping up because of faulty update and faulty software before it, so many that I don't know what is true or not. So, may be missing true safety issues. Need to pay to replace water pumps myself because monies have not been freed up (this is part of another recall). Extreme difficulty getting service because of over charging for FAST tool needed for servicing.

I was scheduled for the 2.2 update (to fix various recalls) on 11/11/24, with a healthy 12V battery, connected to a tender. I left the car alone for 3 days, to be sure that there was plenty of time for the update to be pushed. When I went to drive the car on [XXX], the car would not drive. It showed to be in "N" (neutral), would not shift to park or drive, every warning light possible was lit on the dash, and the "pedestrian warning" hum was sounding. Even exiting the vehicle and locking it did not turn off the infotainment center. I was unable to move or drive the vehicle in this state, and there are NO mechanics in Arizona with a FAST tool, to diagnose or fix the car. I had a former Fisker Master Technician come change the 12V battery (which cost $305.40 for the battery, and $150 for the install), but this did not reverse the above situation. Because it was "bricked", I couldn't even charge the HV battery to keep the 12V charged, so I had to hook up a 15A maintainer to the 12V, so that the car wouldn't drain the brand new 12V. The tech also tried disconnecting the HV battery, and reconnecting it, in hopes that it would reset, but it didn't. With no FAST tools available in my state, I ultimately had to sell the vehicle at a loss of about $70,000. When the new owner tried to have it towed, the front wheels were locked, despite the car showing it was in "N" (neutral), and it had to be dragged out of the garage, and then died (12V, now no longer on a maintainer) in the street, waiting for a tow truck that could haul it with the locked front wheels. I was never able to drive it after the attempted 2.2 update, so never got the recall work completed. I was also never able to get the water pump recall done, either.

The contact owns a 2023 Fisker Ocean. The contact received notifications of NHTSA Campaign Numbers: 24V499000 (Electrical System) and 24V466000 (Structure); however, the parts to do the recall repairs were not yet available. The contact stated that after the manufacturer went bankrupt, the court ordered the Trustee of the manufacturer, Indigo, to complete the recall repairs; however, Indigo was contacted several times but had failed to arrange for the recall repairs. Additionally, the contact stated that after the recall repairs of NHTSA Campaign Numbers: 24V865000 (Services Brakes, Hydraulic; AutoHold Brake System/Brake Hold), 24V623000 (Service Brakes, Electric), 24V405000 (Electrical System), and 24V404000 (Electrical system) were performed over-the air, the vehicle experienced electrical failures. The contact stated that the vehicle failed to unlock and experienced complete loss of electrical power. The contact purchased a battery from Advance Auto and replaced the 12-Volt battery; however, the failure persisted. A mobile technician from Ocean Repair and Services LLC was contacted and arrived at the residence. The technician reprogrammed several modules, and the vehicle was repaired at the contact's expense. The contact later emailed Fisker’s Trustee, Indigo, via email at oceanrecalls@fiskerinc.com for reimbursement and was advised that the reimbursement claim was denied because the electrical failures were not related to the recalls. The failure mileage was approximately 2,000.

Since last software update mileage efficiency has gone down to a 60% of what it used to provide, worried about having some software problems that may cause future electrical incidents like fire hazards.

The passenger door will not open. Has occurred on 2 occasions. Could trap someone inside the car in an accident or emergency.

The key fob drains batteries within 24 hours limiting the functionally of the key fob to NFC only. The door handles have further deteriorated and the NFC module in the for opening the vehicle is no longer responding and the light in the driver door no longer illuminates. I am no longer able to unlock my vehicle reliably. Currently, I am unable to unlock my vehicle without an internet connection and using the Fisker mobile app. Fisker is not reachable for service and I am disappointed in a lack of action enforced to make the vehicles safe and operable. My vehicle has not had any of the 5 recalls listed repaired by Fisker.

The Center Panel commonly known as ICC does not boot up normally. The ICC basically is the central computer of the vehicle which controls all ADAS systems, HVAC, Charging, Audio and all connectivity. Since the ICC screen is blank, there is no way of controlling any of the above mentioned functions. Sometimes the HVAC blows air at 100°F and sometimes at 30°F. It also gets foggy inside the vehicle with no apparent way to defog thereby making the vehicle inoperable. Furthermore the Charging of the battery becomes stupendous because it automatically goes down to charging at 8A which takes more than 24 hours to charge.