2021 Ford Bronco Sport Complaint Log

This newer 2021 Ford Bronco Sport stopped working and lost all power on Feb 21, 2024. The vehicle had just 37,031 miles on it. To problem solve, A neighbor jumped it. I turned the vehicle off after a few minutes and it would not turn over and start again. We jumped it again and let it run for about 10-15 minutes. Thinking it was safe to drive, I turned out of my parking lot thinking it was fine and the vehicle began to shake and putter as though it was losing power. It felt unsafe to drive it so I pulled back into my driveway and had it towed to the dealership for repair. Ford dealer told me it was the battery. Since then I’ve had issues with the drivers side window getting stuck when rolled all the way down, sometimes the vehicle has a hard time “catching” to start when I press the break and the power button simultaneously, it also feels like its lulling into between gears when I am going at a low speed. Basically the Vehicle feels like there is an electronic issue. I paid $517.50 for a new battery and labor. A battery should not be failing at 37k miles on a car that was bought brand new. I’ve leased and bought brand new cars since 1992 and I’ve never had to replace a battery on a new vehicle. Now, for the past week, this vehicle feels very tight and sounds like it’s almost grinding when I turn right or left out of my parking stall at home. It feels like there is a power train issue .

While driving the vpickle, shut off on its own and came to a complete stop. No lights, working, no horns know nothing would work on this vehicle. This happened while the vehicle was in motion we are lucky we didn't die.

Service Advancetrac, 4WD Fault, Pre-Collision Assist not available, Hill-Assist warning lights turn on, cannot engage GOAT modes. dealership refuses power train warranty fix because it is “not a moving part” to replace the AWD Module

The battery that came with the vehicle lasted less than 2 years. It was replaced after one day the car just wouldn’t hold any charge. I have the pep boys receipt and record to prove the battery would no longer hold any charge.

Our Bronco will be driving and all of a sudden the "Battery Charging System Service Now" warning comes on and then if you keep driving it will show "System off to save Battery" "Please turn ignition off or start vehicle" . . And the major problem is the engine is still of and we were in a turn lane in the middle of and intersection so when we stopped the car turned off and we were almost hit my a semi that was going 60mph. Once I got out I put a jump pack on it and it started right up and all the lights went off but then today it happened it again!

I am currently on my Third battery. Prior to getting this third car battery, there was numerous electrical issues randomly occurring. I read that there is a current investigation going on with Bronco Sports just stopping, could it be batteries failing and not being g detected?? Just wanted you to know. The first time I had dealership replace battery, they said it tested "fine" I had to insist something be done, which led them to try replacing the original battery. Since it's happened before the dealership just replaces the batteries and then stuff works normally. Can't recall dates off hand, but at home I have paperwork with dates.

On February 5, 2024, the engine of a Bronco Sport shut off while driving and the dashboard lights began flashing with multiple warnings and notifications. The car would not restart and the gear shift was locked, preventing the driver from moving the vehicle out of the road during rush hour traffic. A tow truck was called, but after 30 minutes, the driver was able to restart the car and canceled the tow truck. The car was taken to the dealership on February 6, 2024, but the cause of the incident has not been diagnosed. On February 4, 2024, the driver attempted to start the engine, but the dashboard lights began flashing with multiple warnings and notifications and the engine would not start. The driver called a tow service, who jump-started the battery and informed the driver that the battery was not completely dead. The driver also discovered that the power steering had failed. The car was taken to the dealership on February 5, 2024, where it was diagnosed as a battery cable issue. The cable was replaced and the power steering was fixed. Dealership indicated that two repairs were unrelated. On December 8, 2023, the driver drove the car approximately 20 miles home, but upon exiting the car, the dashboard lights began flashing with multiple warnings and notifications and the engine would not start. The driver had to disconnect the battery cables to turn the car off completely. The driver called a tow service on December 9, 2023, who advised trying to jump-start the car. After charging the battery for 30 minutes, the car started and stopped without issue. On July 6, 2023, the customer noticed that the car was slow to start and received a warning on the dash indicating a "powertrain malfunction." The car was taken to the dealership on July 7, 2023, where it was diagnosed as having a faulty battery, which was replaced.

Touch screen and dash blackout while driving. They just go completely dark. Someone’s it restarts and comes back on but if it’s dark outside I can’t see how fast I’m going.

Husbands Ford Bronco sport has had a constant smell of exhaust that fills the interior of the vehicle since purchased. Dealer said there was a “recall and fixed the problem”. It only lasted 2 days until it began again. My husband gets lightheaded and dizzy while driving and has to stop and roll his windows down. He almost passed out while driving home with our children. Dealership says “this is a common problem and Ford doesn’t have enough parts at the moment to fix it and it will be around 2-3 months until they do.” Also, the car has suddenly stopped while driving or won’t start back up. It has to sit for a day or so and then it will start. Tried replacing the battery and it didn’t work. We’ve had to leave it sitting in random parking lots several times.

[XXX] Vehicle would not start(not even crank) while parked in the garage. Could not jump start, had to be dragged out of garage(could not put in neutral) and hauled on rollback to Blaise Alexander Ford Lewisburg, Pa. Dealership kept for 4 days and charged battery and could not replicate the problem. [XXX] Vehicle while driving message of Vehicle Connection Error came up on screen and then all gauges blacked out, turned off of road and died, could not restart, could not jump start and would not crank. Again had to be drug onto rollback (could not put in neutral) and towed to Blaise Alexander Ford Lewisburg, pa , kept for 6 days and tested battery, could not charge it and replaced it at our cost. Vehicle was at 35,098miles. They could not replicate the problem. Do not feel safe driving this vehicle if it shuts down randomly at times. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

No dashboard activation upon entering the vehicle this morning nor would the vehicle start. After a dozen attempts to start the vehicle with no response whatsoever, the vehicle finally started (green start button blinked, but no dashboard activity on any screen). Promptly attempted to put the vehicle in reverse but it immediately died. Would not start again. Online troubleshooting led us to detach/reattach the negative battery cable, which seemed to resolve the issue. No apparent battery or cable issues upon user inspection. Drove the vehicle yesterday without issue or warning to indicate an issue might arise. Have not had this issue previously.

The contact owns a 2021 Ford Bronco Sport. The contact stated that upon taking the vehicle to the dealer for regular maintenance, he was informed that the shock absorbers were leaking. The vehicle was not repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 36,000.

The car suddenly started jerking in and out of gear and then completely stalled. The gear shift would not move and the car would not start. The car had to be towed to the dealership. Their service advisor stated, "DTCs are PSI related codes & metal in fluid. Believe internal transmission issues are present." There were no problems noticed or earning lights prior to this incident. The car is kept in a garage overnight and has mostly highway miles. It is regularly services by certified shops.

Slowing down at a red light, getting into a left hand turning lane there was a "thud" sound and then the car completely shut off. Nothing worked, screens went blank, no hazards, no lights. We were stuck in the middle of the road with no way to even get the car out of the way. Every once in a while the green would come on or an alarm would go off but quickly went back to black. Tow truck was able to jump it to get it on the truck but half way through the ride the engine died once more. There was no warning at all. If this would have happened on the highway, it would have been catastrophic. After learning about this happening to others and hearing that it may happen again, I will not feel safe in this car moving forward: car is a 2021 Bronco Sport, 52,000 miles. Please do something!!!

Battery malfunctioned while en route, entire system went dead while on the road, entire computer system had to be replaced. Fixed by dealer at my expense, dealer/ford verifed the batteries had been coming in dead left and right. no warnings, no symptoms etc, just dies.

Car stopped while driving. Couldn’t get the car into neutral to move it out of the road. Would not crank. Leaking oil.

I was involved in an accident with a deer. It impacted my driver door. The impact and physical damage were minimal to moderate. However, at least 6 airbags deployed, totaling out the vehicle. There have been some recalls on 2021 Broncos for faulty airbag sensors. There was no recall on mine. Yet, I believe these sensors were faulty as it was a minor impact to the vehicle. As I had purchased this vehicle before inflated prices and inflated interest, my financial loss is great. Had at least 6 airbags not deployed, my vehicle would not be a total loss.

Low coolant and smell of something hiring while driving on highway states away from home visiting family. Pulled over and no coolant in reservoir. No warning lights on dash either. Was determined by Ford Dealership on 11/27/2023 that my water pump was failing, couldn't tell me why no low coolant light came on dash. Water pump was replaced 01/02/2024 under warranty.

The contact owns a 2021 Ford Bronco Sport. The contact stated while the vehicle was parked, intermittently while the vehicle was in drive the vehicle stalled and while the vehicle was in reverse the vehicle accelerated forward. The contact stated there was an abnormal sound coming from the vehicle. The failure occurred on several occasions. No warning light was illuminated. The vehicle was taken to a dealer where it was diagnosed that the rear differential unit needed to be repaired. The vehicle was serviced under NHTSA Campaign Number: 21V011000 (Power Train), 24V267000 (Electrical System; Power Train); however, the failure persisted. The vehicle was taken back to the dealer where it was diagnosed and determined that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 60,660.

Vehicle started missing at 30-40mph. No lights were on but I took it to the dealership and they determined a new transmission was needed at a cost of $6464.33 plus tax. They indicated it was a known issue but no recall had been issued so I was responsible for the cost. I checked around at other transmission shops and they also said they had been seeing those issues. I looked online and online forums don’t even recommend OEM parts because they will fail.

The contact owns a 2021 Ford Bronco Sport. The contact stated that while attempting to reverse, he heard an abnormal sound coming from the rear brakes. No warning lights were illuminated. The vehicle was taken to the dealer, who was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 100.

The incident first happened while on my way to work. After driving about 2 miles I came to stopped at a stoplight. My car completely shut off and the engine died. When trying to restart the car, I got multiple battery failure messages, and it appeared that the battery died somehow. There were absolutely no warnings beforehand. I was also unable to successfully get the vehicle into neutral because even after pulling the shifter override, I could not disengage the electric parking break. I had to get the car towed to the dealership from the middle of a busy road. The car spent 2 weeks at the first dealership. They were unable to diagnose the issue, and ultimately did nothing, stating that the battery was passing all tests so they could not replace it. 2.5 months later, my batter died again without warning (luckily this time in my driveway). I’ve taken it to a different dealership this time (after filing a complaint with Ford). This dealership again is telling me that the battery is passing tests so they can’t replace it, and that they have no idea why it failed (twice now!) Something is clearly wrong with the car — batteries/engines do not just die in the middle of driving for no reason. But so far Ford has refused to put the effort into figuring out why this is happening.

Grinding noise from backend, vehicle went into limp mode and I was not able to accelerate, rpms were bouncing. Was able to cruise the rest of the way home at 40mph. Researching and finding that there were recalls on RDU on certain vehicles but not my particular bronco. I do not take my vehicle off reading. I drive interstate to and from work. Car is 2 years old and RDU should not being going bad other than poor lubrication from manufacturer

Driving i10 west and my vehicle lost power shifted hard and went in limp mode. Wrench light came on with these warning awd/powertrain, hill assist front end collision unavailable, won’t shift to park

The contact owns a 2021 Ford Bronco. The contact stated while driving at an undisclosed speed, the contact heard a loud sound coming from the moon roof. In addition, the contact stated that the moon roof failed to close properly. The contact stated that rainwater was entering the cabin of the vehicle during inclement weather. The vehicle was taken to the dealer; however, the vehicle was not diagnosed. The manufacturer was made aware of the failure. The contact was made aware of NHTSA Campaign Number: 21V809000 (Visibility); however, the VIN was not included in the recall. The contact was referred to the NHTSA Hotline to report the failure. The failure mileage was approximately 20,000.

While driving today, this car abruptly stopped in the middle of the road. it would not restart and it was puttering over and over and popping for no reason it was resulted in me being stranded in the middle of a busy arterial for three hours. I called roadside assistance to jumpstart the vehicle and within three minutes it did the same thing is shut down at the corner. I was able to get into a parking lot and assess the issue and I actually had them jumpstart once again. I sat for 15 minutes and drove to an auto shop. They stated that there was no issue with the starter battery or alternator. However, there was a PCM code that popped up, which was related to the computer system of the vehicle. This was a very scary occurrence and I cannot believe that Car just randomly stops in the middle of the road while driving. My brother who owns his car drives over the highway every other day between two cities and I cannot imagine what will happen if they shut down on the highway.

The contact owns a 2021 Ford Bronco Sport. The contact stated that while in reverse with the brake pedal depressed, there was an abnormal sound coming from the brakes. No warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed that the failure was a manufacturing defect; however, no remedy was available to repair the vehicle. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 37,800.

The contact owns a 2021 Ford Bronco Sport. The contact stated that while driving at an undisclosed speed and attempting to slow the vehicle, the vehicle failed to slow as intended. The contact also stated that the brake pedal was firm, requiring more distance than usual for the vehicle to come to a complete stop. No warning lights were illuminated. The vehicle was taken to the dealer, who determined that the front and rear brake pads had abnormal wear, causing damage to the rear rotors. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 21V922000 (Service Brakes, Hydraulic), but the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 60,000.

Vehicle experienced catastrophic power failure while I was driving. Without warning, the vehicle shut down completely. The engine stopped, the brakes engaged, the dash went black. There was no way to communicate with the vehicle -- no way to engage emergency flashers or even to push it to the side of the road (because the brakes were locked). There was a loud "pulse" sound coming through the speakers -- "thump. . .thump. . .thump. . ." which continued for 5 - 10 minutes. A police officer who stopped to assist noted the rear tail lights were strobing. The "P" on the transmission shifter flashed continually. Over the next 30 minutes, the infotainment screen rebooted twice, but went to black within seconds. The instrument panel rebooted once, but also went black after a few seconds. The car was towed to Kings Ford in Mason/Deerfield Township OH. The service tech reported the only issue was a dead battery which he replaced. That issue has not reoccurred in my Bronco Sport. On the Bronco Sport Forum, [XXX] reported an identical event in Feb. 2023 happened to her vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Stopped at Red Light on Southbound Groesbeck Hwy & Martin Rd in Warren, MI and engine and all dash lights went out without warning and could not restart car. Was stuck in middle lane of 50 mph traffic with car stuck in gear and no way to push out of traffic. Very dangerous position to be in. Had to call a local tow truck flatbed to puts skids under all four tires to load on flatbed to move car to Crest Ford dealership at a cost of $140.00

My 2021 Bronco failed our family on Friday. The Bronco failed to start upon pressing the start and brake pedal. The main console panel started flashing then cycling through all kinds of failure alerts. There was a series loud noises from the engine, the headlights flashed off and on for over 3 minutes and then the engine started smoking. The doors would not open and we were stuck inside while the engine was smoking. That smoke came through the air vents as well. Finally, I was able to get my door open though couldn’t open my son’s rear passenger side door from the outside. He was stuck inside for what seemed like forever. He was able to open it finally and I carried him inside. My son’s legs are paralyzed and he does not walk. My main concern was getting him to a safe place as I was scared to death that the engine was going to explode in that moment. The engine smoke started to ease up however the electrical burning smell was overwhelming. This all took place in my garage. The trunk would not unlock and my key fob would not engage with the vehicle at all during this time. The trunk hatch lock finally disengaged and I was finally able to get his wheelchair out. Everything failed. I could not get the Bronco into neutral at any point. The Bronco is currently at my local Ford dealer where I was told I have to wait a week before it can even be looked at. I was told "it's just the battery...." There is NO way my experience was "just the battery." As of 10/10/2023 no one from corporate or the dealer has reached out to me. Once I got to the dealer (Jarret Gordon Ford Davenport), they were so dismissive of me. The service advisor never even asked if my son or myself were OK.

Engine alternator failed at approximately 50,000 miles. The bearing failed and the pulley ultimately sheared off. We own 5 of these vehicles and 3 of the 5 have had this issue. The water pump also failed.

I was on my way to work and as I approached a 4-way intersection, the auto-stop feature on the vehicle shut the engine off. The vehicle's instrument panel started blinking then went completely black. The vehicle became completely disabled... the hazard lights were only functioning intermittently. I tried to re-start the vehicle without success and was not able to shift to neutral. The vehicle was in the middle of the road, so I called a tow to carry it to the dealership. The dealership was able to replicate the issue and blamed it on a 'dead-cell' battery. The dealership even said that the vehicle did the same thing to them once their booster pack was removed, so a simple jump from another vehicle would not have temporarily solved the issue. Before the incident, the vehicle gave absolutely NO warning or indication that the battery levels were low. I cannot believe that with all of the modern vehicle technology available, Ford did not develop a 'low-battery' warning light for their vehicles. I expect Ford to pay for every tow needed in the future due to a dead battery that completely disables the vehicle in the middle of the street.

Front Passenger consistently has standing water, soaking carpet and has caused deep molding needing to replace carpeting and crash pad. Vehicle issue confirmed by Ford Dealership; diagnostic test did not pick up on it. Lead to manufacturing installation concerns. Dealership has inspected. Reported the issue and proceedings at Ford Dealership with Ford Company (corporate) Customer Service. Despite, manufacturing issue, company is requesting customer (me) pay to solve issue. No other messages or notifications appearing in Ford app or on in-car lamps/messaging. The standing water has been an issue at least 5-6 times.

The contact owns a 2021 Ford Bronco Sport. The contact stated that while her son was at a stopped at a traffic light, the vehicle shut off without warning, and started to roll backwards. The contact's son applied the parking brake and later restarted the vehicle. The contact stated that upon restarting the vehicle, several warning lights illuminated. The vehicle was taken to the dealer and the contact was informed that the battery was drained. The vehicle was repaired under NHTSA Campaign Number: 24V267000 (ELECTRICAL SYSTEM, POWER TRAIN); however, the contact expressed concern that the same failure might return. The contact also stated that while driving at various speeds, an audible warning chime was coming from the vehicle with the temperature gauge was hot(H). The vehicle was taken to an independent mechanic where coolant was added; however, the failure returned. The vehicle was later taken to a dealer where the water pump was replaced. The contact stated that the failure recurred twice. The manufacturer was notified of the failure and the contact was given a case number. The vehicle was not repaired. The failure mileage was approximately 57,000.

The contact's mother owns a 2021 Ford Bronco Sport. The contact stated that while the vehicle was parked with the engine turned on and the transmission shifter in the park position, the engine began to rev and the vehicle suddenly experienced unintended acceleration and crashed into a brick building. During the incident, the braking system malfunctioned and did not stop the vehicle, and only the driver's side leg air bags were deployed. No other air bags in the vehicle were deployed during the crash. The driver sustained bruising to both legs, a left leg laceration, and a neck injury. The front passenger sustained a neck injury and the rear driver's side passenger sustained a torso bruise from the seat belt. All occupants received medical treatment at the scene. A police report was taken. The vehicle was destroyed and towed away. The contact indicated that the collision avoidance system had also malfunctioned and did not prevent the crash from occurring. The manufacturer and local dealer were not notified of the failures. The failure mileage was unavailable.

The contact owns a 2021 Ford Bronco Sport. The contact stated while driving at approximately 30 MPH and depressing the brake pedal, the contact heard an abnormal squeal coming from the front brakes. The contact stated he had not observed any warning lights being illuminated. The contact stated that the failure was intermittent but had become more frequent, with the squeal being heard while driving at various speeds and depressing the brake pedal. The contact stated no warning light was illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the front brake rotors needed to be replaced. The vehicle was repaired. The contact stated that the dealer advised that the failure was related to TSB Number: 22-2387; however, he would be responsible to pay for the repair. The manufacturer had been informed of the failure. The failure mileage was 36,529.

There is an oil leak in a new car?!

As I was driving with my wife on our way back home, my vehicle flashed every warning light, and my dashboard went dark. I was going about 40–45 mph, the engine was still running, and we made it home, which was only less than 2 miles from my house. As I was driving on my way home, the media console had this message: "vehicle network communication error," but once home, I could not get the SUV to shift into park, and it suddenly shut off on it's own. My 2021 Bronco Sport is still under Ford's manufacturer warranty. I requested a tow from the Ford app to have it delivered to Hacienda Ford Service of Edinburg, Texas, and a payment of $201.09 was required to dispatch a tow service. A couple of days later, I got a call that my SUV was ready, the battery might of been in a low state of charge, and there was nothing wrong with the vehicle. The dealership service manager claimed on the phone to have never heard of a "vehicle network communication error." I even took pictures of the error message on my phone, but the dealership had no desire to even take a look at the video or pictures of the vehicle network communication error message. If it happens again, at least I know how to temporarily fix the vehicle's malfunction. The tow truck driver disconnected the battery for 15 minutes and was able to get the vehicle to start and shift it back to park. So I ended up paying $201.09 to have the privilege for Hacienda Ford Service to tell me my battery might of been at a low state of charge while I was driving.

While at stop light, engine shut off (auto start-stop). Wouldn't restart, car would not move, automatically went into park, wouldn't go into neutral to be moved, and was stuck. Had to manually release the vehicle into neutral to be moved. Battery was completely dead, replacement solved the issue. Battery was less than 2 years old. Approx. 50k miles.

When trying to start the vehicle, it would not crank. Instead, all dash indicator lights, interior lights, and exterior lights began flashing. Numerous random error messages began flashing on the dashboard screen. Then a large plume of smoke began coming out from under the hood and there was an acrid burning smell. No flames were visible so the fire department would not respond when called and advised to have it towed. After much difficulty loading onto a tow truck (the parking brake would not disengage--dash indicated a parking brake fault as one of the many errors--so it had to be dragged onto the flatbed tow truck) the vehicle was towed to the local dealership in Dothan, AL. Per the dealership, there was an underhood fire involving the starter and battery. We are unable to inspect the damaged components. They stated they are unable to remedy the smoke smell that has permeated the vehicle despite the disabling lung conditions of one of our family members. We have tried numerous times over the last 9 months to get the dealership to perform service required by NHTSA Recall # 22V859, but they keep stating the parts are unavailable. They will not say whether this underhood fire is directly related to the recall already in effect.

2021 Bronco Sport 40k- During the drive home while sitting at an intersection while in eco mode, the car lost all power. No dash, hazard lights, etc. After stepping out of the vehicle for about 15 minutes, I tried again, and still no power. Contacted a tow company for assistance and had the car towed to the closest Ford dealer. The dealer was unable to replicate the problem but did state there was a recall on the fuel system. Time for this car to be traded since I can't rely on it to keep me safe.

A loud moan is noted when the car is reversing. I have taken it to the dealer and was told they couldn’t find anything wrong with the vehicle. I have recorded the sound to show the dealer because I have another appointment for the same issue on October 30, 2023.

The contact rented a 2021 Ford Bronco Sport. The contact stated that while driving at approximately 30 MPH, the vehicle stopped unintendedly without the brake pedal being depressed. The vehicle then lost power and was not able to be restarted. The vehicle was towed to Enterprise Rental Car. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 25,000.

There is a known issue with 2021-2022 Ford Bronco Sports with the rear brakes. When in reverse, and the brakes are pressed, they make a loud moaning sound. The fix issued by Ford in 2022 states that any of this model produced prior to 9/23/22 are experiencing the noise. The recommended action is to replace the calipers and bushings. This has been done on my vehicle, but the moaning continues. I have been told by the dealership that I will just have to deal with it, but I do not feel safe in the vehicle. The car is making a noise it should not, and I do not know if this is causing harm to any other parts of my brake system or not. I do not want to endanger mine or anyone else's life and Ford has no resolution.

Brakes make very very loud noises when backing up car and i touch my brakes. It’s louder than my horn.

Transmission locked in park while attempting to move off of a traffic light. Brakes locked up, unable to start car. Was stuck in the middle lane on a busy street.

See attached document for complaint

My back brakes are faulty and I had the car less than 8 months

Vehicle shut down completely with no power, while driving. No alerts on dash that there was a problem with the vehicle. The 911 safety feature did not work. The hazards would not work. This was a dangerous, unsafe situation to be in. We received a health alert from the Ford app that evening regarding a CSP for high-pressure fuel injectors.