NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2022 Ford Bronco Sport. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
The contact owns a 2022 Ford Bronco Sport. The contact received notification of NHTSA Campaign Number: 25V467000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was made aware of the issue and confirmed that the part for the recall repair was not yet available. The contact had not experienced a failure.
The contact owns a 2022 Ford Bronco Sport. The contact received notification of NHTSA Campaign Number: 25V467000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was taken to the dealer and provided with paperwork that the recall repair was completed; however, the part for the recall repair was not yet available, and the VIN indicated that the recall was still open. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The contact owns a 2022 Ford Bronco Sport. The contact received notification of NHTSA Campaign Number: 25V467000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that there was an abnormal fuel odor coming from the vehicle. The check engine warning light was illuminated. The dealer was contacted; however, the part was not yet available. The manufacturer was not made aware of the issue. The failure mileage was 58,078.
I started a Turo business and because of the recall on the Ford 2022 bronco sport I haven’t been able to rent my car out for the last eight months. Turo will not allow you to rent a car that has a recall this recall has been going on for eight months and there is no fix in the near future and it may be until the middle of July until we’ll hear anything else about a remedy to fix this issue with the recall not being ready for another 3 to 4 months this is gonna put me one year of not being able to make any income off of that car and Forde says there is nothing they can do about it. They will not issue a rental car or a car to use in the meantime until this issue is fixed so I have done nothing wrong and as the customer, I am the one that has to lose a years worth of income because of something that Forde can’t fix in a timely manner.
Vehicle stutters when driving at slower speeds, usually between 22-27 MPH. After purchasing my vehicle used I have found that others have been reporting the same issue, to include in brand new Bronco Sports, and have been advised that is just how they are. Switching to sport mode does seem to help but the stutters occurs at different speeds. There has been no known part identified as causing the issue. There are no warnings displayed and no codes showing.
The contact owns a 2022 Ford Bronco Sport. The contact stated that while driving at an undisclosed speed, there was an abnormally strong odor inside the vehicle, which made the contact feel ill. The contact associated the odor with carbon monoxide. The vehicle was driven to a dealer, where it was diagnosed, and the contact associated the failure with NHTSA Campaign Number: 25V467000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was unavailable. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was unknown.
See attached document for complaint.
I was driving to work in my 2022 Ford Bronco Sport when traffic ahead of me stopped suddenly. I was able to come to a complete stop. The vehicle behind me did not see the stopped traffic until the last second and rear-ended my vehicle at an estimated speed of approximately 50 mph. The impact was severe enough that my vehicle was pushed forward into the car in front of me, resulting in a multi-vehicle collision. Despite the severity of the impact, none of my airbags deployed. My vehicle sustained significant damage and was declared a total loss. I sustained serious injuries in this crash and continue to experience long-term, life-altering effects. Given the force of the collision and the extent of the damage, I am concerned about why the airbag system did not deploy and whether there may be a defect in the airbag or crash sensor system. I am submitting this complaint so the incident can be reviewed and investigated to determine whether this presents a broader safety issue.
In 2022 I bought my bronco and took it in for the transmission going into the wrong gear and coming out of park. They said yes that’s happening and did something with the programming. It continued to run funny and have occasional issues with shifting which I assumed was in my head. Yesterday however I found out it wasn’t. I turned my bronco on and put it in reverse but it just started reviving and didn’t move so I tried drive same thing so I turned it off then back on all of a sudden it made a bang and lunged into reverse in front of a car and I almost got hit. I also when to pull out a few weeks prior and my car didn’t go and I almost got hit. Today my bronco stalled on the highway I was able to coast off the road but it then sounded like a chainsaw and wouldn’t go into any gear so I had it towed. I get the three chance rule however I feel like in the case due to repeated and extensive safety concern they need to do something. I also am not the only 2022 bronco owner with these exact issues as I found others on online forums with the same things.
I own a 2022 Ford Bronco Sport (VIN: [XXX] ) that experienced a premature and unsafe transmission failure at about 75,000 miles. The issue began earlier with jerking and hesitation after stops and worsened until the vehicle displayed “Transmission Not in Park” and would not start. This created a dangerous situation at intersections and parking areas. Sioux City Ford diagnosed the issue and replaced the valve body under partial goodwill in July 2025, but the problem persisted. My service advisor said the new valve needed to “relearn” after 700 miles, but symptoms continued and the vehicle eventually became undriveable. I contacted Ford multiple times and was assigned case numbers, but received no resolution. The transmission was later confirmed failed by an independent certified shop, which replaced it at my expense ($7,711.96) along with towing ($246.10) and rental costs ($511.63). The defective parts remain available for inspection. This is a 2022 vehicle with less than 80,000 miles, and a complete transmission failure at this mileage is unreasonable and unsafe. Many other Bronco Sport owners have reported similar failures, jerking, and “Transmission Not in Park” errors linked to Ford’s 8F35 transmission. Ford has also issued Recall 24V-267000 and TSB 22B38 for related issues. This failure is not isolated and poses a significant safety concern for drivers. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2022 Ford Bronco Sport. The contact received notification of NHTSA Campaign Number: 25V467000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
A manufacturer recall was issued for a defect involving the fuel system (fuel injectors), but no remedy or repair timeline has been provided. Due to the safety risk (potential fuel leakage and/or fire), I cannot reasonably use the vehicle without concern for liability if harm were to occur. Additionally, the recall must be marked as resolved in the NHTSA database before the vehicle can be returned to normal use, which is not possible without an available fix. The extended and indefinite repair timeline creates a significant burden, as the vehicle remains unusable with no clear resolution date. I have contacted both the dealer and the manufacturer, but no satisfactory resolution or timeline has been provided. No warning lights or prior symptoms were observed. The issue has not been independently reproduced, as it is a manufacturer-identified defect. The vehicle has not been repaired because no remedy is available. Overall, this represents a safety concern and loss of use, with no timeline provided for when the recall will be resolved.
A manufacturer recall was issued for a defect involving the fuel system (fuel injectors), but no remedy or repair timeline has been provided. Due to the safety risk (potential fuel leakage and/or fire), I cannot reasonably use the vehicle without concern for liability if harm were to occur. Additionally, the recall must be marked as resolved in the NHTSA database before the vehicle can be returned to normal use, which is not possible without an available fix. The extended and indefinite repair timeline creates a significant burden, as the vehicle remains unusable with no clear resolution date. I have contacted both the dealer and the manufacturer, but no satisfactory resolution or timeline has been provided. No warning lights or prior symptoms were observed. The issue has not been independently reproduced, as it is a manufacturer-identified defect. The vehicle has not been repaired because no remedy is available. Overall, this represents a safety concern and loss of use, with no timeline provided for when the recall will be resolved.
Backup camera is blue screened. Says to see dealer . Vehicle only has 28,009 miles on it. Thx
I have a 2022 Ford Bronco Big Bend that I bought brand new, and just three years later, the transmission completely failed—without any warning signs. No lights, no noises, no slow shifting. It just suddenly died while I was driving and left me stranded in the middle of the highway, which was incredibly dangerous. I immediately tried to move over to the right lane, but the car was behaving erratically— accelerating, slowing down, braking, then speeding up again on its own. Once it was taken to the mechanic, they found the shifter wasn’t even functioning properly. When placed in neutral, the car would accelerate. When placed in drive, it would go backward, and when in reverse, it would go forward. It was officially diagnosed with transmission failure after I had it towed to my nearest dealership. I’ve maintained this vehicle responsibly and have never driven it roughly or taken it off-road. Still, I was quoted nearly $10,000 to replace the transmission, which is outrageous for a three-year-old SUV. Ford refuses to cover the repair, even though this seems like a serious manufacturing issue. I’m still making payments on the vehicle, and now it’s completely unusable. I’ve heard of similar things happening to other ford broncos and I want there to be a full recall because it’s clearly a major problem.
The contact owns a 2022 Ford Bronco Sport. The contact stated that the vehicle slightly hesitated while depressing the start button. There was no warning light illuminated. The contact then received notification of NHTSA Campaign Number: 25V019000 (Electrical System). The contact scheduled an appointment to have the vehicle serviced; however, the dealer informed the contact that the vehicle needed to be kept overnight for the repair. Due to other commitments, the contact was unable to leave the vehicle overnight and declined the services at that time. The contact then stated that while driving 20 MPH, the vehicle shut off with the parking brake warning light flashing on the instrument panel. The contact was left stranded in the middle of the road, activated the hazard lights, and was able to restarted the vehicle, and drove to the residence. The contact stated that the vehicle had since failed to start with an unknown service message flashing on the instrument panel. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 32,000.
Rear differential has gone out at less than 50,000 miles and a new rear axle has been on back order for 2 months
Vehicle locked up while driving. Has a new battery already. Full aux electrical function is fine but after shut down while driving will not restart, shift out of gear, roll or steer. All electrical works fine. To tow onto flat bed, had to drag the tires.
Break stated feeling a thumping while driving, not breaking, ABS sensor came on dashboard. Car stated giving me a collision warning, pre-collision not available, hill assistant warning, Blind spot detection with cross traffic, and service advance tracking. ABS sensor is faulty. My car is stuck on slippery mode, it’s hard to turn, electrical system is faulty. Goats is not working, I can’t turn options on or off. And it became hard to steer. I had the battery recall done. Left from dealer and they assured me that this will fix the issue. It came all back about 30 seconds after I left the dealership.
What component or system failed or malfunctioned, and is it available for inspection upon request? AutoNation Ford Corpus Christi found purge valve making abnormal clicking sound, valve sticking and closed. I replaced the valve with a new OEM part. Code P04F0 came off but vehicle would still lag and sputter when accelerating. How was your safety or the safety of others put at risk? feels like vehicle can hesitate or stop while accelerating and get rear ended Has the problem been reproduced or confirmed by a dealer or independent service center? Took vehicle back to AutoNation Corpus Christi and the tech's cannot find anything wrong with the vehicle but there is definitely an obvious issue. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Inspected by AutoNation Corpus Christi technicians and they cannot pinpoint the issue. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Warning light code P04F0 comes on, recommended purge valve replaced but issue vehicle still lags and sputters when accelerating.
My 2022 Ford Bronco Sport started making grinding noises when I would back up at an angle earlier this summer. I made an appointment and took the car to the dealership. They took it apart and determined it was the transaxle. The tech said this was a known problem, but not a recall. Luckily, I was within the 36-month warranty. However, due to trouble getting parts, the dealership has had my car for seven weeks now. The parts arrived, but they said they didn't have the right tool because this was a "fairly extensive rebuild." This vehicle has just over 28,000 miles on it.
Exhaust smell inside cabin, louder than normal exhaust
Turbo blew because of emissions systems and I never got alerts tht there was a problem but ford could see all the notifications
The contact owns a 2022 Ford Bronco Sport. The contact stated that while her husband was driving 35 MPH, the vehicle stalled. The contact stated that there was an abnormal grinding sound coming from the vehicle while reversing. The contact stated that several unknown warning lights were illuminated after the failure. The vehicle was towed to the local dealer where it was diagnosed and determined that the failure was due to the electrical system, and that the rear brakes and rotors needed to be replaced. The vehicle was not repaired. The manufacturer was contacted. The failure mileage was approximately 23,000.
I have brought the car in both to Marin Ford and Serramonte Ford for a transmission fluid leak. They have confirmed there is transmission fluid pooling under the hood but are either unable or unwilling to repair the source of the leak. Car is still under warranty - hoping they are not waiting for the warranty to expire and for my the car to start failing. The brakes also make a loud whining noise while driving in reverse on my 2022 Bronco Sport. The people at Serramonte Ford in Colma, CA tell me this is standard for Ford Broncos and Escape and there is not a fix. It sounds like a whale call and hard to believe the issue can't be resolved. I have read other complaints saying the saying the same thing and Ford charging 1k once out of warranty to replace pads, etc.
The contact owns a 2022 Ford Bronco Sport. The contact stated that while reversing at an undisclosed speed, there was an abnormal sound coming from the driver's and passenger's side wheels. No warning lights were illuminated. The vehicle was taken to a dealer where it was diagnosed that the brake pads and rotors needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 20,000.
The water pump began leaking somewhere around 62,000 miles, however there were no visible signs of a leak and no maintenance warnings appeared on the dashboard. I only know there was a leak because I took my Bronco Sport into the Ford dealership to have other recalls repaired and they advised me to have the water pump replaced as it was leaking. I have researched this issue and it appears to be a very common issue with Bronco Sports of all years. This issue can put others or myself at risk because it would be very easy for the engine to run out of coolant and seize up in potentially very dangerous traffic situations. Because Ford doesn't have a way for Bronco Sport drivers to come aware of this issue unless vigilantly checking coolant levels every week, it would be very easy for the engine to overheat and stall before the driver can become aware there was even an issue.
Air conditioning compressor clutch Failed. Noticed 1 day after warranty expired because air conditioner was not used in the winter. Found your report noting a problem with this . Ford won’t cover it.
Since I bought this car the brakes have been making loud noises when going in reverse. Bought in 2022 and noticed immediatly - Daytona Ford made modification to brakes on a brand new car - and to date still hearing the same noise. I have had it in multiple times and have asked to have someone listen to the brakes and stated they cannot replicate. It's so loud now that it's embarrassing to drive and only has 26k miles. It makes a moaning noise like a dying whale or something. I have an appointment on Monday with Ford in Durham - so lets see what they say about the constant loud and ongoing noises with the rear brakes.
Speed sign recognition reads wrong speed. Reads 45 mph when speed limit is actually 70mph. Automatically slows down to 45 mph. Also drops to 25mph in 35 mph zone. Had it checked at dealer and they say all settings normal. Checked for Mfg updates and it says all up to date. Happens several times a week.
The contact owns a 2022 Ford Bronco Sport. The contact stated while driving 30 MPH and depressing the accelerator pedal, the vehicle hesitated. The contact was able to pull over to an empty parking lot. The contact attempted to reverse; however, the vehicle failed to respond as needed. The contact turned off and restarted the vehicle after waiting fortwo minutes; however, the failure persisted. The vehicle was towed to the dealer where it was diagnosed and determined that the transmission needed to be replaced. The transmission was replaced, and the vehicle was repaired. The manufacturer was notified on the failure but offered no assistance. The contact was referred by the manufacture to report the failure to the NHTSA Hotline. The approximate failure mileage was 121,000.
The contact owns a 2022 Ford Bronco Sport. The contact stated that the was scheduled for service; however, the vehicle failed to start and was jumpstarted. The contact stated that several unknown warning lights were illuminated and the message “Powertrain Malfunction - Reduced Power Fault” was displayed. The contact received NHTSA Campaign Number: 25V019000 (Electrical System); however, the part to do the recall repair was not yet available. The vehicle was taken to the local dealer, where it was diagnosed and determined that the battery needed to be replaced. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the failure persisted, and the vehicle failed to start. The vehicle remained at the residence and had not been driven since the failure. The manufacturer was not made aware of the issue. The failure mileage was 41,955. VIN tool confirms parts not available.
The contact owns a 2022 Ford Bronco. The contact stated while driving at an undisclosed speed, the "Low voltage fault detected" message was displayed. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 25V019000 (Electrical System); the VIN was included, but parts were not yet available. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 41,000.
I was trying to park my vehicle and it started blinking and saying park is not available, vehicle is not in park. Place the park brake before exiting the vehicle. I was on a downward slope, so I found an area where it was flat and tried to restart my vehicle, but it was doing the same thing. I had to go to work, so I parked my car and placed the brake on. Later I went out on lunch and the car wouldn't start. I had to call a tow truck because Ford refused to come tow my 2022 Ford Bronco Sport or give me a loaner. The next day after Ford replaced my battery, they told me my car now had transmission issues that were not there before I had a dead battery. I know there is a recall on the 12v battery, but a remedy has not yet been issued and many customers are suffering. I asked about the recall or my warranty and I was basically laughed at because I have too many miles on my car. Why is a vehicle manufacturer able to continuly sell recalled vehicles and leave lives at stake for a recall that can end up killing someone?
While parking in a parking lot of a local store I pulled into a spot and stopped about 2 feet from a bumper post. I removed my foot from the brake pedal to pull closer to the post. The car began to idle forward. When I was as close to the post as I intended I stepped on the brake. The car continued to idle forward until I hit the post causing very minor damage to the hood of my car. After hitting the post I was stopped. I put the car in reverse and took my foot off the brake. The vehicle did not moved so i touched the gas intending to back up a foot or so. The car picked up speed. I braked, but the car continued to pick up speed. I pressed harder on the brake, feeling as though I was standing on it. The car did not stop nor slow down. While feeling as though I was standing on the brake the car sped up I would estimate to 5-7 mph. I traveled straight back across the drive lane and continued to back into the parking spot behind me and hit the bumper in that parking causing damage to my lift gate and miscellaneous electrical components and the rear bumper. I have a repair estimate for $3400.00. I reported to the store personnel, the local police, and was examined by emergency medical. It was determined there was no damage to store property and medical personnel found my blood pressure was mildly elevated and the I felt slightly disoriented, but otherwise tested normal. I can only surmise that this was a temporary software malfunction. Braking has returned to normal. I talked to a ford dealer's Rep and he did not know what could have caused it. He also advised I could have diagnostics started for $278.00. I could not afford it at that time. Please note that the police officer said i could pick up the police report, but i have not done so. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
While parking in a parking lot of a local store I pulled into a spot and stopped about 2 feet from a bumper post. I removed my foot from the brake pedal to pull closer to the post. The car began to idle forward. When I was as close to the post as I intended I stepped on the brake. The car continued to idle forward until I hit the post causing very minor damage to the hood of my car. After hitting the post I was stopped. I put the car in reverse and took my foot off the brake. The vehicle did not moved so i touched the gas intending to back up a foot or so. The car picked up speed. I braked, but the car continued to pick up speed. I pressed harder on the brake, feeling as though I was standing on it. The car did not stop nor slow down. While feeling as though I was standing on the brake the car sped up I would estimate to 5-7 mph. I traveled straight back across the drive lane and continued to back into the parking spot behind me and hit the bumper in that parking causing damage to my lift gate and miscellaneous electrical components and the rear bumper. I have a repair estimate for $3400.00. I reported to the store personnel, the local police, and was examined by emergency medical. It was determined there was no damage to store property and medical personnel found my blood pressure was mildly elevated and the I felt slightly disoriented, but otherwise tested normal. I can only surmise that this was a temporary software malfunction. Braking has returned to normal. I talked to a ford dealer's Rep and he did not know what could have caused it. He also advised I could have diagnostics started for $278.00. I could not afford it at that time. Please note that the police officer said i could pick up the police report, but i have not done so. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
I am not quite familiar with the name of the lights on the bottom of my vehicle they sometimes come on and sometimes they do not. When I back up it sounds like my tires are rubbing against something and when I pull forward it sounds the same.
On [XXX], the vehicle overheated during a commute, resulting in a blown radiator cap and an empty engine coolant reservoir. Coolant levels had been properly maintained up to that point. The following day, engine coolant was again low, though no visible leaks were found. On April 12, I requested warranty service but was told “services aren’t rendered on Saturdays” despite the service department being open. An appointment was scheduled for April 14 to inspect the overheating damage and address recall #25502. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) When I arrived on April 14, I was denied service due to the department being “backed up and understaffed.” I expressed concern about further driving the car in its condition, but Service Advisor Bill Crovo insisted it was safe to drive and denied my request to leave the vehicle on-site. I was also not offered a complimentary vehicle or alternative transportation. On April 17, I called to escalate the matter. The General Service Manager, Chris Gagnon, not only dismissed my concerns but stated he could refuse service on a vehicle that is clearly under active warranty coverage. This is not only unprofessional — it is illegal under Massachusetts consumer protection law. At this point, I was forced to seek help from other dealerships, one of which advised me to pressure the selling dealership to fulfill its obligation. I called back, and Mr. Gagnon assured me the issue would be handled. The vehicle was taken in on April 18, and the water pump was replaced. On April 24, I picked it up and drove just 21 miles before the engine began making an unfamiliar noise and the coolant reservoir was, once again, empty. I got the vehicle towed to a different dealership, Salem Ford in New Hampshire. The second dealership confirmed — in writing — that the first dealership skipped a critical step during the water pump replacement, directly causing the continued issue.
The contact owns a 2022 Ford Bronco Sport. The contact stated that while operating the vehicle, several unknown warning lights flashed on the instrument panel and then disappeared. Additionally, there was a soft, audible chime coming from the rear of the vehicle, and the Wi-Fi and Bluetooth systems activated the connections despite no known devices being present. The contact was concerned about the electrical system inside the vehicle. The vehicle was taken to a dealer but was not repaired. The manufacturer was notified of the failure. The failure mileage was 40,000.
To: National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation (ODI) 1200 New Jersey Avenue SE Washington, DC 20590 Subject: Complaint Regarding Ford's Handling of Battery Recall (Recall 25S02 / 24S24) Dear NHTSA, I’m writing out of growing frustration and serious concern over how Ford is handling, or rather, not handling, the battery recall affecting my 2022 Ford Bronco Sport. My vehicle is part of the battery recall (25S02 and 24S24), which clearly states that affected batteries could swell, fail, or even lead to power loss. That’s exactly what’s happened to mine. The battery in my vehicle is swollen and defective, and now the car won’t start at all. It’s not just an inconvenience, it’s a safety issue. I’ve called several local Ford dealerships trying to get the battery replaced, but none of them have helped me. I’ve also reached out to Ford’s customer service line multiple times, and I’ve been given the runaround every time, told to call a dealer, told it’s not covered, or simply dismissed. Plus, they told me that I should contact the NHTSA to lodge a formal complaint. It’s incredibly frustrating to be stuck like this when there’s an active recall for this exact issue. The battery is visibly swollen, and I’m worried this could become dangerous if it continues to degrade. At this point, I feel like Ford is ignoring its responsibility to fix a known safety defect, and I’m left without a working vehicle, and no clear path forward. Please look into this. I don’t believe I’m the only one experiencing this issue, and the fact that Ford is refusing to replace a clearly defective part under an open recall is unacceptable. Vehicle VIN: [XXX] Phone: [XXX] Email: [XXX] Thank you for your attention. Sincerely, [XXX] Sanford, NC INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
On April 8th 2025 our vehicle went into "limp mode" for the third time in 6 months. The previous incidents were part of an active recall and we're repaired by a does dealership. This time it is supposedly the failure of a fuel pump sensor causing the issue (per ford service diagnosis) which they say is NOT covered by fords recall nor is it covered under any warranty and must be paid for out of pocket. This repeat occurrence has caused our vehicle to stall in traffic not just when at stops but also just when turning or pulling onto streets or highway. This has happened while crossing busy streets putting the lives of our family at RISK MULTIPLE times. Ford refuses to pay for rental vehicles while our vehicle has been in repair for this issue and also while the vehicle is in an unsafe condition to drive. This also causes undo hardship for our family as we are not able to pay for a rental vehicle for extended amounts of time while our vehicle is in an unsafe state. I am highly concerned that Ford is trying to "wash their hands" of this vehicle and avoid true remedy the overwhelming evidence of problems of these vehicles. I have included the previous invoices for the recall repairs that caused this. I have not yet received the invoice for the repair being done currently as of 4/17/2025 .There are additional safety issues we've encountered with the "safety features" of the vehicle that i will be submitting separately.
See attached document for complaint.
The contact owns a 2022 Ford Bronco Sport. The contact stated while driving approximately 50 MPH, the vehicle stalled. The contact stated there was no warning illuminated. The contact had the vehicle towed to the residence. The vehicle was not diagnosed or repaired. The contact related to the failure to NHTSA Campaign Number: 25V019000 (Electrical System). The manufacturer was not informed of the failure. The failure mileage was approximately 14,000.
What is the problem? Battery failure after receiving recall 25V019 notice. I was informed in February 2024 that my 2022 Ford Bronco Sport was affected by a battery recall, but that the remedy was not yet available. The battery subsequently failed in April, requiring a paid replacement out of pocket ($313.99). I have attempted to get reimbursement from both the Ford dealership and Ford corporate. Each party continues to deny responsibility and refers me back to the other. Why is this a safety concern? Battery failure left me stranded, requiring a tow. Had I been driving under different conditions (e.g., rural roads or at night), this could have created serious safety risks. The lack of resolution from Ford raises concern about their accountability regarding known defects. What action do you want NHTSA to take? I would like NHTSA to investigate Ford’s failure to reimburse for a known recall issue and hold them accountable for not honoring the recall protection as outlined in federal safety standards.
The contact owns a 2022 Ford Bronco Sport. The contact stated that while attempting to start the vehicle, the vehicle failed to start. The contact jump-started the vehicle and drove back to the residence. The contact stated that the failure reoccurred, and the message "Charging System Service Now" was displayed on the instrument cluster. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the 12-Volt battery needed to be replaced. The vehicle was repaired. The contact stated that the failure reoccurred. The contact related the failure to NHTSA Campaign Number: 25V019000 (Electrical System). The manufacturer was informed of the failure and referred the contact to the NHTSA Hotline. The failure mileage was approximately 37,000.
I start my car and can’t even get a mile without the service engine light coming on saying engine is over heating & that my coolant is over temperature. I’ve brought this to the dealership 3 times now and all they have done is reset my codes because they can’t figure out what’s wrong with it. That is not fixing it. I have two kids under two and I feel like this is incredibly dangerous thing to be playing with.
The contact owns a 2022 Ford Bronco Sport. The contact stated while driving at an undisclosed speed, the vehicle lost motive power with several unknown warning lights illuminated. The vehicle was restarted. The contact received notification of NHTSA Campaign Number: 25V019000 (Electrical System); however, the part to do the recall repair was unavailable. The vehicle was taken to the dealer, where it was diagnosed that the 12-volt battery had failed and needed to be replaced. The dealer confirmed that parts were not yet available. The dealer referred the contact to the NHTSA Hotline for further assistance. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 16,500. VIN tool confirms parts not available.
The collision warning alert goes of sporadically at the most random times when there is actually no threat at all around the vehicle. This will cause (as it is intended to do) the driver to reactively fully apply the break quickly, which could cause injury such as whiplash in an unnecessary event or worst case a rear end collision.This has happened when driving down straight roads with no other vehicles. This has happened when going around bends in the road. This has also happened when driving next to things like corn fields, through forestry areas, next to road signs, etc. No error message occurs or anything and this does not seem to have a specific environment for reproduction. Simply just happens randomly.
The contact owns a 2022 Ford Bronco. The contact stated that while driving at an undisclosed speed, the power-saving mode warning light illuminated. The contact had to get a jump start on the vehicle. In addition, the contact stated that the battery had been replaced twice however, the failure reoccurred. The contact stated that the vehicle had been taken to the dealer each time, however, the contact was informed that parts were not available to repair the vehicle. The contact had paid out of pocket for the battery replacement both times. The contact stated that the battery failed a third time and needed to be replaced since January 2025. In addition, the contact stated that the failure reoccurred every 10,000 miles. The contact received notification of NHTSA Campaign Number: 25V019000 (Electrical system); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was 50,000. VIN tool confirms parts not available.
Engine coolant light came on, dial was all the way on H. Water pump ended up having a leak. This is an ongoing issue with Bronco Sports 2021-2024.
Data synced from NHTSA on May 4, 2026