2008 Ford Edge Complaint Log

My vehicle 2008 Ford edge had a safety recall from 2012 and the gas tank that the previous owners never had taken care of it or resolved. I purchased a car in February. I filled the gas tank. I parked it in my condo and I used my secondary car to go to work that day. Well, the management called me and said that my gas tank exploded and that there was fuel all over the condo parking lot. Had the fire department come and secure the car they took care of the gasoline in the parking lot and then I had it towed to Miller Ford when we found out that there was a recall on that gas tank. This car has been at this dealership three times it’s going tomorrow. This will be the fourth time for the same issue. I feel that this car is not safe. I feel that because nobody addressed this safety recall since 2012 that everything was corroded. I almost got into three accidents because the car stalled on me on three different occasions.

I am reporting what I believe to be mileage roll back and fraud. The vehicle was bought from a private seller and upon submitting paperwork to the DMV, it was found that the mileage on the car's odometer was less than the mileage on the car's title information.

When I accelerate, my car jerks or the shifting is not smooth anymore. Others have been quoted over $9k to fix this issue.

Had 2008 Ford Edge Limited AWD looked at while servicing for oil etc. Fuel smell noted at rear of vehicle. When looked at noticed wet fuel tank. Fuel tank is still on vehicle. (Ford wants $4400 to replace it) Independent shop JP Automotive in North Haven CT and Bob Thomas Ford in Hamden CT confirm tank is leaking. Bob Thomas Ford says not part of Ford TSB #14S22 (NHTSA #10076517) or Ford TSB #14R02 (NHTSA #10076296) A fuel leak in the presence of an ignition source may result in a fire. Causing danger to myself, my passengers, and others on the road. No warning lamps etc. Just a fuel smell at the rear of the vehicle that started.

The contact owns a 2008 Ford Edge. The contact received notification of NHTSA Campaign Number: 19V001000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact called another local dealer; Madelia Ford (601 E Main St, Madelia, MN 56062) and was informed that parts were not yet available. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The component that failed was my Break Booster and I almost wasn't able to stop. I took my vehicle to my local independent service center and they said I am lucky and that the Break Booster broke and it was just hanging on by a little bit and that is the only reason I was able to stop my vehicle. No warning lamps came on that it broke or was not functioning properly. It took longer to stop and almost caused an accident. The Mechanic informed me this should never happen and to report my issue. I have not had it inspected by any authority but it was inspected by my personal mechanic at their Independent Shop.

The contact owns a 2008 Ford Edge. The contact received notification of NHTSA Campaign Number: 21V158000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Rear driveshaft support failed while driving. A lot of smoke, noise and very bad vibration. Was traveling at a low speed(25mph). If the driveshaft had come apart, it could have easily caused damage to the body and its passengers. It also could've struck and damaged any vehicles near by. After speaking to the Ford dealer, they dais that it was a fairly common occurrence, which surprised me. Thanks for reading my complaint.

The transmission randomly gets stuck in 1st gear and won’t shift beyond that. The RPMs rev up real high and the only way to fix it is to pull off the road and turn the car off and back on. The transmission also bumps really hard shifting sometimes or revs up real high before shifting with a big thud. The dealership says they can’t diagnose it if it’s not doing it when I bring it in. They said the same thing about my alternator when it kept going out on me driving. They never could get it to mess up when they had it.

The contact owned a 2008 Ford Edge. The contact stated that the while driving at an undisclosed speed, the vehicle inadvertently vibrated and jumped. No warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the passenger’s side CV axle seal and lower ball joint failed and needed to be replaced. The vehicle was repaired; however, the failure recurred. The contact was informed that the parts to do the repair had failed. The dealer was not notified of the failure. The manufacturer was notified of the failure and the contact was informed that the repair required an unknown kit. The failure mileage was unavailable.

Purchased a duralast battery from AutoZone store #1299 in Hialeah in August 3rd and installed it. The staff was insistent that this battery was a direct replacement part for my lead acid battery. The car drove normally for approximately a month, and on the morning of September 6th started normally with no warning lights. After being driven less than a quarter mile, in slow-moving traffic, the car suddenly lost all power and large amounts of smoke came from under the hood accompanied by a burning smell. This happened in an intersection during 830 AM traffic on a weekday and I was unable to immediately exit the vehicle. This could have been a fatal incident for myself or potentially others. It was towed to a mechanic who started disassembling it to determine the damages. As per the mechanic, there is evidence of an electrical fire - the cables connected to the battery have melted and the alternator (which was TESTED AND INSTALLED BRAND NEW LESS THAN 2 YEARS AGO) are damaged. The mechanics have also stated that the fans and cooling system have been affected, but not to what extent as they are still mid-teardown. When they attempted to put a load on the battery, it began to overheat dangerously, and they state that it is the likely culprit of the fire. I attempted to return the battery to the store I had purchased it at, where the staff were verbally abusive and insisting that it was impossible for a battery to cause an electrical fire and they'd never heard of such a thing, and that perhaps my mechanic was the one who had messed up my car. They refused to aceept a return, and kept telling me the battery was good. They provided me with a area manager phone number who is avoiding all communication. Meanwhile, I am without my vehicle, which requires EXTENSIVE ELECTRICAL REPAIRS and may be a total loss. If they are selling defective batteries to clients, they are putting the public at risk, doubly so by refusing to take any sort of accountability for their product.

The contact owns a 2008 Ford Edge. The contact stated while driving at an undisclosed speed, the vehicle started to jerk, and the contact became aware of a burning odor. The contact pulled over off the roadway. The check engine warning light intermittently illuminated. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the water pump had failed. The water pump was replaced however, the failure recurred. The vehicle was taken back to the independent mechanic where it was diagnosed and determined that the brakes had failed and needed to be replaced; however, the failure recurred. The check engine warning light illuminated, and the low oil pressure warning light illuminated. The contact stated that after a week, the failure recurred, and the vehicle failed to shift into the intended gear. Additionally, the contact stated that the vehicle hesitated and stalled. The vehicle was towed to the independent mechanic where it was diagnosed that the engine failed and needed to be replaced. Additionally, the contact stated that she was informed by the dealer of the NHTSA Campaign Number 14V682000 (Fuel System, Gasoline). The vehicle was not repaired. The dealer nor the manufacturer were notified of the failure. The failure mileage was unavailable.

The contact owns a 2008 Ford Edge. The contact stated that while his son was driving at an undisclosed speed, the front driver's side wheel hub fractured, and the wheel detached. The driver was able to veer to the side of the road, where the vehicle remained. The contact stated that the failure had previously occurred with the front driver's side wheel hub, and all four of the service wheel hub spindles had been replaced. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was 229,703.

Safety Recall [XXX] My vehicle falls into this recall yet the dealership and ford is saying it dose not. The vehicle was built at the Oakville Assembly Plant during the time of recall specs. I believe June 2007. The vehicle is in Wisconsin which also falls into the recall specs. The fuel tank has the leak in the areas spoke of in the recall, Ford is not doing anything about it. We received a case number 6 months ago and never heard back from them. This is a serious issue. The dealership gave us a estimate of almost $4000. something we can not afford. Please help. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Water pump recall class action

The contact owned a 2008 Ford Edge. The contact stated that while her son was driving at 30 MPH, another vehicle crashed into the driver's side of her vehicle; however, no air bags were deployed. The contact's son was injured but did not receive medical attention. A police report was filed. The vehicle was deemed totaled by the insurance company. The manufacturer was made aware of the failure and referred the contact to file a complaint with the NHTSA Hotline. The failure mileage was 172,000. The VIN was unavailable.

Due to snow, when passing a vehicle, slid off road and hit a tree head on and on the driver side, air bags did not deploy.

Takata recall. The contact owns a 2008 Ford Edge. The contact received notification of NHTSA Campaign Number 21V158000 (Air Bags) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced the failure. Parts distribution disconnect.

Takata recall. The contact owns a 2008 Ford Edge. The contact received notification of NHTSA Campaign Number: 21V158000 (Air Bags) however, the part to do the recall repair was unavailable. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.

Transmission slipping like all the other complaints, should be a recall for sure after looking through all the same issues in this year of Ford Edge around 78K miles.

Vehicle has corrosion and is leaking gas. Recalls are shown for vehicle and supposedly fixed. Ford says they will not re open a recall and state recall is not for my car

MANUFACTURER FAILED TO REMEDY A RECALL ISSUE ON DRIVERS AIRBAG. My 2008 Ford Edge no incident

Fuel neck rusted out under mount bracket causing fuel to drip on hot muffler. Fire hazard could cause a fire

The rear taillight socket melted due to excessive heat. This has happened twice to the same vehicle. Once in 05/2019. At the time, a dealer service center recommended replacing the junction box, a $700 repair. The same issue has occurred again.

We were driving down the road about 70 mph when the sunroof exploded. No one in car saw any rocks or derby to cause this to happen.

The locked door emblem sporadically comes on and stays on. It makes my interior lights stay on. It runs my battery down. The back passenger side door was opened by a rider and the lock all doors button had been engaged. The red light was on to show doors were not locked. This has been an ongoing issue for several months now. I have an appointment at Ford garage 09/13/22.

My brakes on my car was not stopping when I was applying my brakes. I've taken good care of my car and I am the only owner of my edge. No warning signals-only 67k miles on my car. it happened several times within the last month. I took my car into Hansel Ford in Santa Rosa, CA where I bought my car in 2008. The brake booster needed replacing. It was a matter of life or death! So $1,000 later I had to pay. What? the same brake booster on 2011 edges were being replaced. This is a Ford defect problem. No one should drive a car that the brakes don't stop the car! No warning lights, messages, the part from Ford was defective. i had my car repaired at Hansel Ford in Santa Rosa, CA phone number 707.543.7460

The contact owns a 2008 Ford Edge. The contact stated while approaching a stop sign, the vehicle lost motive power and stalled without warning. The contact was able to pull over on the side of the road, but the vehicle would not restart. The vehicle was towed to the dealer for diagnostic testing, but no failure was found. The contact stated that the failure persisted. On another occasion, while driving, the vehicle experienced hard shifting to 2nd gear and a delay in upshifting to the next gear. The manufacturer was contacted and stated there was no recall on the vehicle for the failure and advised the contact to file a complaint with the NHTSA Hotline. The approximate failure mileage was 120,000.

We were turning a corner at a light and our tie-rod, axel, control arm, sway bar link and CV Shaft all broke at once causing our car to come to a dead stop in the road and we could not even push it out of the road, we were able to purchase the CV Shaft, Control Arm ASY, and The Sway Bar Lnk. for the one side the car is still not moveable we need a tire that we cant afford and from the looks of it the other side may do the same and the part that worries me about our safety is that is it does it on the freeway and we come to a dead stop in traffic or something it will be bad. What we need and I was told that if my car showed up on the recall list for any reason that you would fix any safety issues free of charge and my car did come up on the list. I just purchased the vehicle in november 2020 and was told all the original parts are still on it. Please let me know where to go to get my car fixed this is our only means of transportation to go to school for me and my kids and for my husband to find a job thank you. What we need is a tire for the front passenger side and the driver side fixed asap.

Takata recall. The contact owns a 2008 Ford Edge. The contact received notification of NHTSA Campaign Number: 21V158000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

I own a 2008 Ford edge awd limited and yesterday while getting on the interstate my vehicle made a loud clunking sound I immediately pulled over I had it towed to the house and once it was evaluated we discovered that there was a crack in the transmission housing there was no prior signs of the problem when we started the vehicle and put it in reverse it wouldn't move killed the vehicle started back and put it in reverse and it moved but I will have to change the housing if not the whole transmission

The contact owns a 2008 Ford Edge. The contact stated while driving approximately 5 MPH, the brake pedal was depressed and was very firm, causing the braking distance to be extended. There were no warning lights illuminated on the instrument panel. The vehicle was taken to the local dealer where it was diagnosed with brake booster failure. The vehicle was currently being repaired. The manufacturer was notified of the failure. The approximate failure mileage was 127,000.

speed shift senser and caused the car to make the tranny feels like its going to drop on the ground and they should recalled the car to fix it right its dangerious to drive it like that so buyer beware and its a history of tranny issues on all and so im going to have to pay a dealer to fix it and hope this info helps

I believe it was March,2022 or April,2022 my check engine light came On 20’ before pulling into my driveway. I called “Protect My Car” insurance protection that I have, had my Edge towed to a repair shop and they said my antifreeze was leaking into my oil, that my water pump went out and said it was my fault as I neglected taking care of my vehicle and they have denied paying to fix it, even thought it is 100% covered. Not sure what to do as it only has 151,000 miles on it and the body is in good shape and clean inside. I had no idea the water pump went out. I’m not a mechanic and thought that’s why I was paying them for problems like this. I need help to get it fixed and never neglected it or drove it after check engine light came on.

Takata recall. The contact owns a 2008 Ford Edge. The contact received notification of NHTSA Campaign Number: 21V158000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Takata recall. The contact owns a 2008 Ford Edge. The contact received notification of NHTSA Campaign Number: 21V158000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, the airbag warning light illuminated. The dealer and Sheehy Ford of Ashland (11450 Washington Hwy, Ashland, VA 23005) were made aware of the failure but informed the contact that parts were not yet available. The manufacturer was made aware of the failure but informed the contact that the vehicle was over the mileage coverage for the recall repair. The failure mileage was approximately 152,000.

My backup lights kept burning out and are no longer functional. My directional and taillights have both burned out excessively. Last time I changed my left tail light I noticed the socket the bulb goes into looked a bit charred. My right directional recently burned out and this time the bulb is melted into the socket. I have an appt to have a mechanic change ALL REAR SOCKETS. Upon discovering the melted socket I checked on line and apparently this is a BIG PROBLEM for FORD EDGE. This should be recalled as it is a serious problem.

The contact owns a 2008 Ford Edge. The contact stated that while driving at various speeds, the brake pedal went to the floorboard while pumping the brake pedal. The dealer was made aware of the failure but informed the contact that there was no recall associated with the VIN. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 148,032.

The contact owns a 2008 Ford Edge. The contact stated that the vehicle was previously repaired under NHTSA Campaign Number: 14V682000 (Fuel System, Gasoline) on November 4, 2021. However, the vehicle experienced a fuel leak. The contact stated that the dealer applied a corrosion preventative to the fuel tank instead of replacing the fuel tank as expected. The dealer was not notified of the failure. The manufacturer was made aware of the failure. The failure mileage was 150,000.

On November 2, 2021, I purchased a 2008 Ford Edge, Stock #: 12256. Upon reviewing the vehicle’s history recently, I discovered that it had been previously involved in an accident—a fact that was not disclosed to me at the time of sale. Moreover, it has become evident that the odometer was tampered with, and the mileage was misrepresented. These facts constitute material misrepresentation and odometer fraud under both state and federal law. According to the Carfax report, which was not provided to me at the time of sale, the mileage history for the vehicle is as follows: 192,195 miles recorded in 2020 164,208 miles recorded in 2021 161,269 miles recorded in 2022 163,087 miles at the time of purchase in 2021 This inconsistent and decreasing mileage history indicates that the odometer was rolled back. In addition, the emissions documentation lists testing in December, even though I took ownership of the vehicle in early November. Since the date of purchase, I have been unable to register the vehicle or obtain a passing emissions certificate. Had I been made aware of the vehicle’s true condition and mileage history, I would not have completed the purchase. The failure to disclose this information and the apparent falsification of documents constitute fraudulent misrepresentation and a violation of applicable consumer protection laws. I am requesting a full refund from this company because I don't trust that they will make me "whole" in the process.

The contact owns a 2008 Ford Edge. The contact stated after refueling the vehicle, once he parked the vehicle in the garage, he smelled a strong odor of gasoline coming from the vehicle. The contact looked underneath the vehicle and became aware of a fuel leak. The vehicle was not diagnosed. The contact informed the dealer that the vehicle was experiencing the failure stated in NHTSA Campaign Number: 14V682000 (Fuel System, Gasoline). The contact was informed that the vehicle was inspected however, the vehicle had not experienced the failure at the time of inspection. The manufacturer was contacted, and a case was filed. The failure mileage was 213,000.

The contact owns a 2008 Ford Edge. The contact stated that fuel was leaking from the fuel tank. The check engine warning light was illuminated. The manufacturer was contacted and referred the contact to the NHTSA. The contact related the failure to NHTSA Campaign Number: 14V682000 (Fuel System, Gasoline) however, the VIN was not included. The failure mileage was approximately 176, 000.

My car has stalled and loss all power numerous times.

The contact owns a 2008 Ford Edge. The contact stated that while driving at an undisclosed speed, the contact stated that the vehicle had been misfiring. The vehicle was taken to an independent mechanic where it was diagnosed with failed programmable module installation (PMI) that needed to be replaced. The vehicle was repaired. The contact stated that the PMI had experienced the failure for a second time. The manufacturer was not made aware of the failure. The failure mileage was approximately 130,000.

The contact owns a 2008 Ford Edge. The contact stated while driving 25 mph, the brake pedal was depressed to the floorboard without warning. The vehicle was taken to the local dealer to be diagnosed. The contact was informed that the brake booster needed to be replaced. The vehicle was not repaired. The vehicle was taken to an independent mechanic and it was confirmed that the brake booster needed to be replaced. The manufacturer was notified of the failure and referred the contact to the NHTSA for assistance. The failure mileage was 145,000.

The contact owns a 2008 Ford Edge. The contact stated that while driving at various speeds the vehicle would not properly accelerate and the engine would misfire. Also on occasions, the check engine light had illuminated and the speed would not increase past 10 mph. The vehicle was taken to the local dealer who diagnosed that the input-out sensor in the transmission was faulty causing the ignition coil to melt. The contact indicated that the PCM was also faulty. The vehicle was repaired but the failures continued to occur. The manufacturer was notified of the failure. The failure mileage was 50,000.

My brake booster has failed at about 95,000 miles there was no warning light severe safety issues with being unable to stop at times and the engine not running properly

There seems to be exhaust leaking into my vehicle. It isn’t a constant issue, but a frequent issue. At times I get an overwhelming exhaust smell inside of my car forcing me to roll all the windows down. It started over the last few months. There have not been any inspections on the vehicle since the issue has begun. The only odd light that come on in my vehicle is the oil light randomly clicks on and off at times, but I don’t know if that is related to the issue.

HERE WE ARE YEARS LATER AND STILL THE SAME ISSUES....LOSS OF POWER WITHOUT WARNING, SHUTS OFF WITH NO WARNING. BANGS WHEN SHIFTING, VERY ROUGH SHIFTING. FEELS LIKE ITS IN 1ST GEAR AND THEN SHIFTS ROUGHLY INTO GEAR, OR I HAVE TO STOP SHUT IT OFF AND START AGAIN. I SEE ALOT OF THE SAME COMPLAINT AND NO RECALL? ITS GETTIN STUPID NOW! THIS SHOULD BE RECALLED, IT IS A SAFETY ISSUE!

My complaint is not due to a specific incident but that this recall is not being answered to in a timely manner. The Ford Motor Company has now had 5 months to come up with a solution for this recall why tens of thousands of drivers are being put at risk because of their complacency. Additionally, this vehicle provides income for my family as up to the point of the recall, we're using it through the rental service "Turo" which has now restricted our vehicle and will not allow it to be rented. This has caused additional undue financial hardship on our family as we had a projected income for the summer that was ruined due to Ford's lack of care for producing a repair for this recall in a timely manner.