2015 Ford Edge Complaint Log

The contact owns a 2015 Ford Edge. The contact received notifications of NHTSA Campaign Numbers: 25V544000 (Service Brakes, Hydraulic) and 25V572000 (Back Over Prevention); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The dealer was contacted, and it was confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

The contact owns a 2015 Ford Edge. The contact received notifications of NHTSA Campaign Numbers: 25V544000 (Service Brakes, Hydraulic) and 25V572000 (Back Over Prevention); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact stated that while in reverse(R), the back over prevention camera displayed a distorted image and or a black screen. The dealer was not contacted. The manufacturer was not made aware of the issue. The failure mileage was approximately 90,000.

The contact owns a 2015 Ford Edge. The contact received notifications of NHTSA Campaign Numbers: 25V544000 (Service Brakes, Hydraulic) and 25V572000 (Back Over Prevention); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The dealer was contacted and confirmed that parts were not yet available for the recall repairs. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

The contact owns a 2015 Ford Edge. The contact received notifications of NHTSA Campaign Numbers: 25V544000 (SERVICE BRAKES, HYDRAULIC) and 25V572000 (BACK OVER PREVENTION). However, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

I’m wanting to report the open recalls on my vehicle. I feel like there has been plenty of time to accommodate for these parts needed for my vehicle. The camera glitched for the first time on me about 6 months ago as I was using it to back up and the glitch caused me to back up into a pole that I didn’t see. I was unable to stop fast enough before I hit the pole as it was glitching. I need these parts from these 2 recalls fixed as soon as possible. Especially if my brakes can go out at any minute. I cannot afford to pay out of pocket for these. Thank you

The contact owns a 2015 Ford Edge. The contact received notifications of NHTSA Campaign Numbers: 25V544000 (SERVICE BRAKES, HYDRAULIC) and 25V572000 (BACK OVER PREVENTION); however, the parts to do the recall repairs were not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

- Breaks did not work and caused me to be in an accident. Date of accident 8/15. -called Ford the week prior to accident to ask if there was a recall because my break light came on. She told me there was not and they didn’t have the part in stock to repair it if it was. I told her I would try to add fluid and that seemed to work and the light turned off, unless I used my parking break. So I only parked on flat areas until it was ready to be fixed and didn’t use the parking break, but that time never came. After that, I got into the accident on 8/15 and even reported to my insurance (Kemper auto) that my car wouldn’t break even though I was far back enough to break without incident but the car just wouldn’t stop. My right tire is bent and my left tire is popped so now I’m unable to drive it to the dealer if the part comes in.

The contact owns a 2015 Ford Edge. The contact stated that the vehicle was taken to a local dealer for a routine oil change, and the vehicle was inspected, and the contact was informed that the PTU was leaking oil and needed to be replaced. There was no warning light illuminated. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage 97,000.

Had a misfire when starting the vehicle so took it to a mechanic. There is a coolant leak in the engine block which appears to be a major problem with this year and make. Can cause engine failure and other problems.

Brake pedal sank to the floor while driving. Pressure resumed temporarily. Brake fluid continued to leak aftrr being parked. This is third incident of this occurance.

The contact owns a 2015 Ford Edge. The contact stated while driving at an undisclosed speed, the rearview camera display activated while the vehicle was in drive. No warning lights were illuminated. The vehicle returned to normal functionality, but the failure became a regular occurrence. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 72,000. The VIN was not available.

Recently my Check Engine Light came on and I had the vehicle diagnosed with a local repair shop. The code P0301:00-EC was pulled from the vehicles scan. Upon further research this code is linked to TSA 19-2208 issued 06/27/2019. Ford knew that the engine design was flawed and only issued a TSA bulletin. This issue could cause catastrophic engine failure and fire. This issue is not a maintenance issue but a serious flaw from the manufacturer. There is also a class action lawsuit, Miller, et al. vs. Ford Motor Company - Case No: [XXX] filed in the U.S. District Court for the Eastern District of California. I am hoping that you will take interest in this, as there are probably many 2nd or 3rd owners of these vehicles that are unaware of the severity of the engine flaw. My vehicle has been at the Robinson Ford in Baton Rouge LA since 06/17/2025, and the cost of the new engine is 9600.00. I'm thankful that driving the vehicle from NC to LA no incidents occurred and I was able to have the issue diagnosed before there was. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

My ford edge has a 2.0 ecoboost engine 2015 model year they are known for having head gasket problems It just occurred to me at 115 thousand miles ford knew for the problem early on and kept building the same engine all the way up until 2019 model year There should be a head gasket replacement recall at least, so many people with so many head gasket problems the internet is full of reports

The contact owns a 2015 Ford Edge. The contact received notifications of NHTSA Campaign Numbers: 25V544000 (SERVICE BRAKES, HYDRAULIC) and 25V572000 (BACK OVER PREVENTION). However, the parts to do the recall repairs were not yet available. The contact stated that an unknown warning light was illuminated. The local dealer was contacted and informed the contact to wait until the letter advising that the parts were available was received. An appointment would be made then for the recall repairs. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown.

Coolant is leaking into the engine cylinder due to head gasket failure. Mechanic confirmed the problem. Engine may fail without warning. Known issue in EcoBoost 2.0L engines from 2015 Ford Edge models.

The contact owns a 2015 Ford Edge. The contact stated that the rearview camera displayed a black image while reversing. The message “Contact the Dealer” was displayed. The contact stated that the failure was intermittent. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the part was not yet available. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 75,000.

Coolant is leaking into cylinders. This is causing a misfire. Ford calls for a long block replacement due to the original long block not being thick enough.

The contact owns a 2015 Ford Edge. The contact received notifications of NHTSA Campaign Numbers: 25V544000 (Service Brakes, Hydraulic) and 25V572000 (Back Over Prevention); however, the parts to do the recall repairs were not yet available. The contact stated that while in reverse(R), the rearview camera initially displayed a distorted image intermittently; however, the failure had progressively worsened, and the rearview camera displayed a solid black image consistently. The message "Camera Unavailable - Contact Dealer" was displayed. The local dealer was notified of the failure, but the vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was unknown.

Back up camera keeps going crazy. Blinks in and out and breaks up when backing up in driveway or parking

The contact owns a 2015 Ford Edge. The contact stated that while driving on the highway at 75 MPH, the steering wheel became inoperable. The steering wheel failed to return to center. The steering assist, hill start assist, and the park assist warning lights were flashing. The contact stated that the failure was linked to NHTSA Campaign Number: 19V632000 (Steering). The vehicle was towed to the local dealer where an unknown diagnosis was provided. The vehicle was not repaired. The manufacturer was contacted, who referred the contact to the NHTSA Hotline for assistance. The failure mileage was 170,000.

Brake line has ruptured causing brakes to fail while driving for the second time in 2 years. I was almost killed in both of these incidents as it happened suddenly while on the road. The first one was fixed under a recall but it has happened again with no support from ford. this is dangerous and should be looked into.

The contact owns a 2015 Ford Edge. The contact stated that while driving 40 MPH, the rear passenger's side tire became flat, and the front passenger's side tire lost a significant amount of air pressure. The contact was able to drive to the residence. The vehicle was taken to the dealer, where all four tires were replaced with brand new tires; however, the failure recurred a week later. The vehicle was taken back to the dealer, where the deflated tires were resealed; however, the failure recurred a month later. The vehicle was taken to the dealer, where it was diagnosed and determined that the rims were corroded. The dealer cleaned the corroded rims and resealed the tires; however, the failure persisted. The vehicle was taken back to the dealer, where the contact was informed that the rims and the seal on the rims were defective, causing the tires to deflate. The dealer informed the contact that several other Ford vehicles of the same model were experiencing the rim failure. The contact was referred to the manufacturer for assistance. The manufacturer was notified of the failure and denied assistance due to the age of the vehicle; however, the dealer advised the contact that the failure was a factory defect and was not related to the age of the vehicle. The vehicle was not repaired. The failure mileage was approximately 39,000.

*The weatherstripping on the Ford edge has been an ongoing issue since new and there should be a formal recall. The noise from the freeway is extensive and the weatherstripping needs constant attention. *If you search ford edge weather stripping issues, there's a gazillion forums with people with the same issues. This needs to be a formal recall so that I don't have to keep replacing or adjusting my weather stripping or having it hang loose driving down the freeways.

My car was in parked position on the shift. I exited the vehicle to put my dog in the house. Upon exiting the vehicle the car began to roll down a hill/mountainside with my children still in the vehicle. The car hit a large tree stopping it from rolling all the way down the hill. The open recall on this car was not disclosed upon purchased from used dealer in 2024.

Back up camera goes blank sometimes and sometimes has lines running through it like rewinding an old VHS tape.

The contact's mother owns a 2015 Ford Edge. The contact performed a minor service on the vehicle. The contact stated that the vehicle was idling roughly, and the check engine warning light was illuminated. The contact replaced the spark plugs and the valve cover gasket; however, the vehicle was still idling roughly with a misfire coming from cylinder #3. The contact checked the spark plug in cylinder #3 and became aware that engine oil had fouled the plug. The contact stated that the vehicle was consuming engine oil, and 1 quart of oil was added after an oil change. The contact had taken the vehicle to a dealer who diagnosed the vehicle and determined that the pistons and piston rings had damaged the cylinders, and recommended that the engine be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 38,000.

The contact owns a 2015 Ford Edge. The contact stated while driving at an undisclosed speed and making a left turn, the brake pedal was depressed; however, the vehicle failed to stop as intended. The contact stated that several unknown warning lights were illuminated. The contact stated that the vehicle crashed into a guard rail and into the ditch before the vehicle came to a stop. The contact stated that the vehicle was uncontrollable. In addition, the contact stated that the vehicle almost crashed into two pedestrians. The vehicle was towed to the residence and then the Auto Body Shop picked up and towed the vehicle to be repaired. A Police report was filed; however, the information was unavailable. The contact sustained injuries to the right shoulder. The contact stated that the shoulder injuries were continuous. The contact later received notification of NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic); however, the parts for the recall repair were not yet available. The manufacturer was not made aware of the failure. The failure mileage was approximately 143,000.

Transmission failed while driving. Vehicle only has 48k miles on it.

Brake hose failure causing loss of braking ability. Confirmed by independent service center that brake hose ruptured and required repaired. No warning lamps or messages. Braking required holding pedal all the way to the floor. Occurred today, 04/02/2025.

My Vehicles Engine had a Cylinder #2 Misfire that was a result of Coolant Intrusion. This issue seems to be a known issue and Ford did correct for post 2019 vehicles, but I had to pay over $8,000 in repairs to get a new motor because that Coolant Intrusion issue ruins motors. I don't understand why I am responsible for this egregious problem Ford never corrected for 2015-2019 Ford Edge Owners. In no way should a person be responsible for over $8,000.00 in repairs on a vehicle that failed from a Manufacturing defect/error/issue. This expense is now a financial burden on not only myself but my family. I had to take a personal loan out to cover the cost. Certainly unfair. I have owned this car since it was brand new. only owner and it's been wonderful until this issue has appeared. i'm begging the NHTSA to force Ford to reimburse owners of these repairs. I did not do anything by driving my vehicle to cause this issue when there is a identified flaw. Thank you

The back up camera is not clear and the screen is froze once vehicle is in drive it’s still showing the rear camera.

On 12/31/24 my rear windshield exploded. I had it replaced and on 2/28/25 the rear window has exploded AGAIN!

The rearview camera has malfunctioned many times. The camera image will delay, freeze or not display when the vehicle is in reverse. This same issue has been reported on newer Ford products and they are under recall.

The contact owns a 2015 Ford Edge. The contact stated while driving 40 MPH, there was an abnormal banging sound coming from the driver's side roof panel. The contact continued driving. The contact stated that while driving on another occasion, the sound became louder. Upon arriving at the destination, the contact inspected the vehicle. The contact noticed that the driver's side roof panel and the front roof panel that was connected to the windshield had detached. The contact applied tape to the roof panels. The vehicle was taken to the dealer, where it was inspected and the dealer re-applied tape to the roof panels. The dealer referred the contact to an autobody repair shop for the repair. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 145,000.

I was pumping gas and the back glass just shattered sounded like a bomb going off

I believe there's a Manufactuing defect with my rear defrost. I woke up this morning to my back windshield blowing out. The temperature was not cold nor there was nothing felled on it. My car was parked in my driveway.

The contact owns a 2015 Ford Edge. The contact stated that after refueling the vehicle and driving to the residence, the contact and her son became aware of an abnormal fuel odor. The contact stated that her son looked under the driver's side rear near the rear tire and saw a small puddle of fuel. The contact stated that the vehicle had not driven over any objects on the way to the residence from the gas station. The contact stated that there were no warning lights illuminated. The vehicle was not taken to a dealer or an independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 106,000.

I was driving on the freeway, when All of the sudden the driver seat started to move by itself, and the door locks started locking and unlocking by itself.

I received notification that my vehicle had a recall for related to emissions. At the dealership for repair, I was also informed of a second recall concerning airbags and they may no deploy if needed. The emissions recall was completed however the airbag recall procedure could not be performed due to what the technician described as a "weak" battery in my vehicle. If my vehicle’s battery was insufficient for completing the recall, I believe it is the dealership's responsibility to have the necessary tools, such as a service battery, to perform recall-related repairs. My understanding is that all recall procedures are to be carried out at no cost to the consumer, yet Bill Knight Ford is asking me to pay up wards of $200 to address the battery issue before the recall can be completed. Additionally, after checking the National Highway Traffic Safety Administration (NHTSA) website with my VIN, I did not find any other recalls listed. With this in mind, I have a few questions: Could you confirm whether there are any open recalls for my vehicle, particularly regarding the airbags? Am I correct in assuming that I am not responsible for ensuring my car is "ready" for recall procedures, such as replacing the battery? If there is an open airbag recall, how can I ensure the dealership completes the necessary repairs at no cost to me? I appreciate your time and assistance in this matter and look forward to your response. Below, I have included my vehicle and dealership information for your reference. Vehicle Information: Make: Ford Model: Edge Year: 2015 Mileage: 38,608 VIN: [XXX] Dealership Information: Bill Knight Ford 9607 Memorial Dr Tulsa, Oklahoma, 74133 918-238-4602 Thank you [XXX] [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2015 Ford Edge. The contact stated while depressing the accelerator pedal, the vehicle failed to accelerate as needed. The contact slightly released and then depressed the accelerator pedal to drive as needed. The check engine warning light illuminated intermittently. The vehicle was taken to a certified mechanic who diagnosed that there was coolant leaking into cylinder #1 causing the engine to fail. The contact was informed that the engine needed to be replaced. The water pump, reservoir, and ignition coils had been replaced; however, the failure persisted. The contact learned of a class action lawsuit for the 2.0 EcoBoost engine failing at approximately 100,000 miles. The vehicle had not been repaired. The manufacturer was made aware of the failure and confirmed that the VIN was not under recall. The manufacturer had referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 199,000.

The contact called on behalf of the dealer who owns a 2015 Ford Edge. The contact who is a Safety Emission Inspector for the dealer stated that the flex plate had fractured. The owner of the dealer was stopped at a traffic light when the engine seized, and the vehicle failed to move. After several attempts, the vehicle failed to start. The vehicle was towed to an independent mechanic where it was diagnosed and determined that the flex plate was fractured and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The vehicle was towed back to the dealer and had not been driven since the failure. The failure mileage was 136,064.

The contact owns a 2015 Ford Edge. The contact stated while starting the vehicle, the contact stated that the check engine warning light illuminated. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the transmission had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to NHSTA Hotline for further assistance The approximate failure mileage was 79,877.

The contact owns a 2015 Ford Edge. The contact stated that while the vehicle was parked, the contact stated that the hatchback of the vehicle became inoperable. The contact stated that the rear trunk door intermittently failed to open when the contact attempted to operate the rear trunk. The contact had to push up on the hatchback to move it upward with great force. The vehicle was taken to an independent mechanic but was not diagnosed or repaired. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure a case was opened. The contact was referred to NHSTA Hotline for further assistance The approximate failure mileage was 176,000.

There was a constant burning smell off and on over the last year coming from under the hood. Some days it was stronger than others. Engine compartment was hot when hood was opened. Would the engine catch fire? The coolant level would drop/leak randomly causing car to sputter or vibrate while sitting at traffic lights, etc... Traffic behind me was ready to move, but my car wasn't moving at the normal rate. It wasn't safe. Warning lights would come on, but not always. Sometimes it would throw a code and sometimes it wouldn't. For the first several months, we didn't know what exactly was going on with the vehicle. Unfortunately these cars are still being sold with this problem. We bought one of them from a dealership and got stuck paying for a new engine. Clearly, someone ditched this car before the engine replacement became their problem. We aren't the only ones out there. Contacted Ford dealership for remedy or help with no luck. We went to our local mechanic for help and they gave a quote for engine replacement that was reasonable. Was told engine needed to be replaced for $6,500. Since, we had recently bought the car, we went ahead with replacement but were sick about it.

Under normal driving conditions, engine had severe misfires, flashing check engine light, and vehicle had to be pulled to side of highway. Took several hours sitting on highway to get tow truck to tow to dealership. Dealership confirmed coolant in pistons and deemed it a catastrophic engine failure. Problem appears to be widespread with many reports of the same, and a known engine defect that causes the problem.

The contact owns a 2015 Ford Edge. The contact stated while inspecting the vehicle, the contact became aware that there was coolant leaking from the engine. The contact stated that there was no warning light illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not notified of the failure. The failure mileage was 215,467.

The contact owns a 2015 Ford Edge. The contact stated while driving at an undisclosed speed, the vehicle experienced rough idling. The check engine warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed with a cracked engine block caused by coolant intrusion into the cylinders. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 139,000.

As I was leaving a parking deck and heading toward the exit gate, I applied the brakes, but the pedal went all the way to the floor. I had to pump the brakes repeatedly to stop. After driving a short distance, the problem persisted, so I parked my car and left it overnight. The next morning when getting the car, I noticed a wet spot near the rear driver-side tire. Upon checking, I found that the brake fluid reservoir was empty, so I refilled it with brake fluid. The vehicle has since been repaired by an independent mechanic and was not inspected by a Ford representative or anyone else besides the mechanic. I don’t recall seeing any warning notifications during the incident but the inspection report indicates a brake code error.

From my personal experience and other edge owner on forum complaints. The rear seat belt that inflatable have a problem to retract and get stuck. The seat belt is back ordered. I place an order to get mine replace almost a year and still waiting. There is a defect in the seat belt as lot of people complain of the same issue with the edge. As a result the car cannot pass state inspection since the rear passenger seat belt do not pull out. This is a manufactured defect as several people have experienced this problem with their edge

The contact owns a 2015 Ford Edge. The contact stated that upon starting the vehicle, the engine was vibrating abnormally. The failure persisted and an abnormal rattling sound started coming from the engine compartment with the check engine warning light illuminated. The contact used a code reader and retrieved a DTC code for a misfire in cylinder #1. The contact replaced the spark plugs; however, the failure persisted. Upon investigation, the contact discovered TSB: 22-229, which the contact linked to the failure. The vehicle was taken to a dealer, and it was determined that there was a coolant intrusion into cylinder #1. The contact was informed that the engine long block assembly needed to be replaced and the contact was provided an estimate for the repair. The manufacturer was notified of the failure and the contact was informed that there were no recalls on the VIN for the failure. The vehicle was not repaired. The contact was referred to the NHTSA Hotline to report the failure. The failure mileage was approximately 110,000.