2016 Ford Edge Complaint Log

Engine failure at less than 35,000 miles. Loosing coolant into cyclinder#2 misfire. Known issue by Ford, yet no recall or recourse for owners out of warranty.

Flexplate and Torque Converter caused the car to shake and lose power. It was confirmed by Ford Dealership and repairs through Ford Dealership. There were no warning lights, just a rattling sound from motor. The flexplate was replaced once already before this incident when the car was under warranty at 60,000 miles. It was replaced again this time at 98,000 miles.

The contact owns a 2016 Ford Edge. The contact stated that while driving at various speeds, the vehicle started jerking, vibrating, and failed to properly accelerate. The vehicle was taken to the local dealer who diagnosed that the transmission was faulty. The transmission was replaced however, the failure reoccurred and included a loud noise coming from the engine. The check engine warning light was illuminated. The cause of the failure was not yet determined. The local dealer and manufacturer were contacted and informed of the failure however, no assistance was provided. Additionally, the Back Over Prevention intermittently malfunctioned. An unknown software update was performed however, the failure persisted. The approximate failure mileage was 75,000

My sunroof literally exploded while I was sitting in a parking lot. Nothing hit the car, I didn't have a collision or fender bender. Literally sitting in the lot I heard a loud 'explosion' and the crack just started at the back of the sunroof and worked its way to the front near my head. Totally random and unexpected and happened for no reason. I read that now the ceiling/roof is compromised and in a rollover I am not protected from the glass falling in on myself or my children.

Back windshield - not available for inspection as I have had it repaired already. Back windshield shattered/exploded sounded like a balloon being blown up too much and then popped - hazard to when someone is physically driving the vehicle and has no idea what just happened Inspected by insurance reps No warnings besides at the time it happened I heard a strange blowing noise After glass broke and was replaced multiple shards of glass jammed the trunk lock making it unable to be opened from outside or inside. Had to have dealership replace plastic trim and lock also after glass was repaired by safelite

Sitting in my car this morning and turn the rear defroster on and out of no where my back window explodes from the inside out. Nothing was touching it or fell on it. Alot of people have this same issue but Ford won't cover it. Luckily my daughter wasn't in her rear facing carseat or I'd be one super angry mom. seriously a safety hazard, what if we were driving down the road and it exploded causing us to swerve and cause serious injuries to ourselves or someone else, who'd be liable then.

After a little over 5 years and 41000 Miles engine needs replacement due to coolant issue which is a very common problem according to many posts online.

I purchased FOUR (size 245/60R18) Firestone Destination LE2 tires on May 2, 2019 from my Ford Dealer (Washington Ford) to replace original equipment tires that were wearing down. Mileage on the car at the time was 22047. The tires were rotated on November 22, 2019 (mileage on odometer was 27687 or 5600 miles since purchased), the tire were rotated next on November 11, 2020 (mileage on odometer was 34465 or 12,400 miles since tire purchased). Currently the odometer reads 42,365 and all 4 tires have 5/32" tread depth as measured by the Firestone Dealer on 9/23/2021. Essentially the tires have 20,000 miles on them and are wearing out prematurely for a tire with a 500 treadwear rating and a supposed 60,000 mile warranty. The car has noticeably less traction and has hydroplaned twice during rain events while travelling on the Interstate roads during the pas 14 days. The local Firestone dealer told me there was nothing they can do to pro-rate the mileage until the tires are worn down to 4/32 tread depth. The TIRES ARE UNSAFE NOW. During my tire inspection on 9/21/2021 the Firestone manager indicated that I may have to go through my Ford Dealer to replace the tires????!! An internet search reveals a majority of complaints relating to POOR TREAD WEAR for the Destination LE2 tires.

The trunk that is automatic will randomly disclose on your head when you’re leaning in to get some thing and it’s happened several times and I’ve reported it and it doesn’t stop if it hit your head it keeps going

I went to have a slow leak fixed and the shop could not get the lug nuts to come off as the caps on the lug nuts had expanded and warped. I had to replace all 4 wheels lug nut. Cost to me $75.87

A check engine light came on, I called Ford, told them what it was and took the earliest appointment was over a week away which they said was fine since it was just the regular check light. I Five days before the appointment, I started my car (push button), it didn't start, so I took my foot off the brake, waited a minute, put my foot back on the brake and tried starting it again, the car started but smoke started pouring out of the back of the car and the engine died. I had it towed to Ford and they said that coolant got into the fourth cylinder which ruined the engine, requiring an entirely new engine ($7000) on a six year old car Safety was put at risk because if this happened while I was driving instead of parked this could have caused a serious accident. This is a common problem among this model of car (and some other, similar models from Ford).

experience coolant seeping into cylinders. Causing the engine to misfire. Ford says needs the new redesigned cylinder block at the cost of 8000. This seems to be an ongoing issue with the 4 cylinder engines with vehicles.

Vehicle engine light came on and car made loud noise when started. Brought to dealership. 2 issues with car. Coolant leaked into the engine which could cause a fire. Needed a new engine. Flex plate was cracked which could cause the vehicle to stop moving abruptly causing a crash. Flexplate and parts needed to be replaced. Flexplate issue has been recalled in the 2017 Ford Edge. Issues on-line show that this is common in 2015-2018 Ford Edges.

I had to have the engine replaced because coolant was leaking in cylinder 2.

For 2 months, now, when I fill my gas tank, the vehicle fails to start. After several attempts it chugs then fires up. 2 days ago it started to make a strange humming noise that would last about 5 seconds then stop about 3-4, then come back. Sometimes the hum lasted longer. Happened for a good 5 miles. Then, as I’m driving, the engine starts choking and the rpm gauge is bouncing. Then it sounded like it wanted to shut off so I immediately pulled over. I called a local Ford dealership. I took it there and the garage manager says it sounds like a fuel pump and scheduled me to come in this week for a diagnostic or code check. Didn’t say it wasn’t safe to drive.

The contact owns a 2016 Ford Edge. The contact stated that while driving approximately 30 mph when attempting to apply the brakes, however, the brakes were spongy then floored. The contact was able to coast to the nearest mechanic who diagnosed that the front brake line had fractured and needed to be replaced. The vehicle was repaired. The contact then stated that while there daughter was driving she experienced the same failure. The vehicle was taken to a certified mechanic a second time who diagnosed that the rear passenger brake line had fractured and needed to be replaced. The vehicle had not been replaced. The manufacturer was made aware of the failures and informed the contact that in order to be included in NHTSA Campaign Number: 20V469000 (Service Brakes, Service Brakes, Hydraulic) they had to report to NHTSA and that there were no recalls regarding the rear brakes. The approximate failure mileage was 97,000.

as I was driving to work on i95N near Springfield, VA, the "coolant high temperature" warning light illuminated on my dashboard. as I was in rush hour traffic, I slowed down and moved right to diagnose the issue. i was able to exit the highway and immediately enter the lot of Sheehy Ford, Springfield VA. The dealer inspected my vehicle while I obtained a ride to work, then called me later to explain the issue. Their testing revealed error code P0301. the service advisor told me that Ford TSB 19-2346 "coolant intrusion into long block" was the issue and the recommended repair is to replace the engine. I called Ford customer service and was advised that there was no recall for this known problem and that my car was out of warranty (@70K miles). as such, Ford would not cover any of the repair expense. The Ford dealer has ordered a new engine and advised me that it will cost $7500 for parts and service. I can ask them to keep the engine for inspection, but I need to know soon. Safety was put at risk by an unforeseen issue without advance notice or warning that occurred in heavy traffic at high speed. In retrospect, I did notice excess exhaust from the vehicle prior to the incident and some difficulty starting, but there no other warning. This occurred less than 30 minutes prior to the warning light activation.

The shifter cable for the power train became dislodge causing the car not to be able to shift from park, to neutral to drive. The car had to be towed to be repaired by a Ford Dealership that charged $335 for labor and $10 for parts and in additional a $43 charge for Environmental Compliance

The engine has a manufacturer's defect under Technical Service Bulletin 19-2208. Coolant is entering the cylinders. Personal safety is compromised because the engine can fail at any moment. Navigating safely through traffic with an engine fail and then being stranded on the freeway (at night in freezing cold temperatures) is a serious hazard. The problem has been confirmed by a few mechanics. Also, Ford Motor Company issued a TSB 19-2208 detailing this problem for the vehicle. Mysteriously, this TSB has suddenly disappeared but I have a pdf of their advisory detailing the defect. Ford Motor Company requested the vehicle be inspected by a certified dealership, who confirmed the problem. Ford is acknowledging the original engine manufacturer's defect. Mechanics report this is not a wear-and-tear issue. An engine warning light was the first indication of the problem. The problem appeared just after the manufacturer's 100k mile/5yr warranty expired. The vehicle has 105k miles. The vehicle was 3 months past the warranty when Ford was first contacted and notified of the problem. I have been in contact with Ford Motor Company for a couple of months trying to fix this problem. They are now refusing to discuss anything about the issue. Originally, they acknowledged the issue and their TSB proves they were aware of it even to the point of detailing the procedure for diagnostics and repair. Ford also previously reimbursed full expenses for the repair of their defective engine. Now it seems they are trying to cover it up trying to make it disappear, maybe so it does not get listed as a recall? The vehicle is a hazard to drive for my 80 year old mother who still works, but she has no other choice. I am seeing reports of this same engine fail online by other owners.

Rear Windshield Shattered due to no cause, no impact, nothing. I was just driving down the road to town and it just Popped and shattered. I could not see out the rear window and pieces kept falling from the bottom of window. It was very unsafe to drive the car with the windshield shattered like this. NO quick fix, no available glass on the island and working right now to try to get it repaired. It happened today, 7/31/21.

On 7/27/21 I was on vacation in southern VT. After shopping I started the car up to wait for friends & family to get back so we could return to where we were staying. After about 5 minutes I was about to pull onto the street when my car’s warning system activated that Coolant Is Over Temperature. The temperature gauge was all the way in the red zone. After shutting the car down for about 15 minutes the temperature came down & I drove the car to a nearby garage so they could assess. The next morning they reported smoke came out of tailpipes as well as coolant. The car was towed from there to Ford of Greenfield where they found coolant in the spark plugs. The engine needed to be replaced due to this serious defect. The safety issue is this situation could have been much worse had we been driving in an area where there were higher speeds and significant traffic. This crack in the engine has caused worse issues (I’ve heard of fire in some instances, luckily not this one).

Lug nuts swelled and were rounded as a result of swelling.

Engine coolant leak resulting in thick, white exhaust, rough idling upon start, and engine overheating.

Engine. Engine started to leak coolant into #2 cylinder engine was miss firing and stalled. upon having inspection done by local mechanic per Ford's service bulletin was needing a long block replacement. If this unit was 1 year newer would have been under warranty. this stinks there is apparently a problem and I bought a used vehicle with a 60000 mile warranty and next year had a 100000 mile warranty. Ford knew something.

The contact owns a 2016 Ford Edge. The contact stated that while having routine maintenance performed on the vehicle, she was informed that the lug nuts were loosened. The vehicle was taken to the local dealer to be diagnosed. The contact was informed that the lug nuts needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA for assistance. The failure mileage was 49,190.

On June 30, 2021 I and my husband just arrived home. My husband had been hospitalized 10 days and was still very weak. I was bringing him home and once I was in the driveway I put the car in park and got out and went to him on the passenger side to help him out. I took him inside and got him settled. When I returned outside to retrieve items from the vehicle, I reached in on the driver side to push the start button to turn off the engine. Immediately the vehicle started rolling and I was knocked down by the door and drug 20-30 feet . The front driver tire ran over my hand and continued to roll into the yard of the house across the street. the neighbor called for an ambulance and I was taken to the hospital. I was treated for road rash and released. I was thankful to be alive under the circumstances but was still concerned for my husband and had no idea why the car rolled. As far as my safety I feel that this could have killed me and or possibly the small child that lives next door had he been out on his tricycle as he often is outside playing. I have not had the vehicle inspected because I thought maybe I had somehow done something to cause it to roll but I know I did not. I am assuming that this recall # 22S43 is likely the reason. I was made aware of this issue with certain years and models by a family member. I did not get any type of warning . I am enclosing pictues where I was injured. Prior to the accident, I had full use of my hands but I still have limited use with my right hand as the two middle fingers are often inflamed and a surgeon later confirmed they had been broken but I was not told at the time of the accident. Possibly because they were so swollen. My hand hurts all of the time and a hand surgeon said he would have to rebreak the fingers to repair the damage.

The contact owns a 2016 Ford Edge. The contact received notification of NHTSA campaign number: 20V469000 (Service brakes, Service brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact called the dealer where it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

So about 3 weeks ago on Tuesday my check engine light came on my 2016 ford edge and the car was stuttering. The following day Wednesday I took it to my mechanic and they said it's a cylinder 2 misfire and replaced my spark plugs then 4 days later Sunday my check engine light came back on I could go no faster then 40mph. Had to wait till July 6th to bring it to my Ford dealership Steven's Ford in milford ct where they found I had coolant leaking into my engine which is a know Ford issue with there 2015- 2018 eco boost engines and the only repair they have is to replace the engine with a new one because a reman engine would have the same problem and the reason I could not drive my car above 40 mph is because it was only running on 3 cylinders

The contact owns a 2016 Ford Edge. The contact stated while driving at an undisclosed speed, the brake pedal felt soft when depressed, causing the stopping distance to be extended 200 feet. The low brake fluid message appeared on the instrument panel. The contact pumped the brake pedal several times to regain normal function and veered to the side of the road. The vehicle was not diagnosed nor repaired. The contact stated the failure reoccurred several times while driving. The contact received notification of NHTSA campaign number: 20V469000 (Service Brakes, Service Brakes, Hydraulic) however, the dealer informed the contact that the part for the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure and a case was opened. The contact was still awaiting a call back from the manufacturer. The approximate failure mileage was 55,000. Parts distribution disconnect. After three weeks of not examining the car the dealer decided to put the car on the rack where they discovered the problem being the brake master cylinder and booster. The dealer said our warranty would cover it and they were going to get the parts. There was not a recall on the issue but hearing conversations in the dealership convinced us that the issue should be a recall. We were provided a rental car for 5 days. After we pushed the issue Ford agreed to provide a rental car 60 days because parts are not available. Different stories were told about the part availability until I did research and found tools were available but dealers were not selling or sharing because they have the same issues. There should be buffer on service part tools and the Ford dealers are attempting to contain the situation in house instead of escalating the problem. Currently there are two unresolved issues 1. Recall for brake lines where we were told they had parts and to bring car in . Got to dealer and there were no parts. 2. Dealer inspected car after having for three weeks and by me pushing the issue. Upon inspection dealer realized problem is the master cylinder and brake booster. Parts are not available and there is not a plan to get parts in. Car has been at dealer since June. We have never received a call from Ford to discuss our case which they committed to do with in 24hours of claim. Additional calls to Ford occurred none of which are returned. The lack of parts is concerning but the attempt to keep the issue quite is a larger issue. Ford knows the master cylinder and booster is an issue but will not go through the channels. Problem has not been resolved.

Check engine light came on while driving vehicle, checked at autozone on 6/14 and the report tool indicated #2 piston misfire, brought to tires plus and had 2 coils and four spark plugs replaced, issues persisted with overheating and stalling, brought into another mechanic who said to take it to a Ford dealership to identify computer error code, brought the vehicle in on 8/13 and was told there was coolant leaking into the engine and it was a known malfunction and the long block would need to be replaced.

For the SECOND time, a brake has failed on this vehicle. The first was passenger-side brake line rupture in 2019, which was repaired under warranty. Yesterday the driver’s side brake line ruptured while awaiting for recall repair to be done.

I was told parts for the safety recall would be in at the end of 2020. Were now almost halfway through 2021 and the parts are still unavailable. I did receive a letter from Ford about the safety recall and that parts were in and to call and schedule the maintenance appointment. I scheduled an appointment for this month, June 2021 and now they tell me parts are still not in and not expected till mid July 2021. My husband and I have one car and if something were to happen that would be terrible. Our lives are important and we drive our son around, we don’t feel safe knowing our brakes could not work properly.

The contact owns a 2016 Ford Edge. The contact received notification of NHTSA campaign number: 20V469000 (Service brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact called the local dealer and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and referred the contact to the NHTSA for assistance. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2016 Ford Edge. The contact stated while driving 45 MPH, the check engine warning light illuminated. The vehicle was driven to the dealer to be diagnosed. The contact was informed that there was coolant leaking into the cylinder head and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 100,000.

I had a Ford dealer diagnose an illuminated dash warning stating “Adaptive Steering Fault” along with a steering wheel that was turned 90 degrees to the right while the vehicle was tracking straight ahead. During this time, the vehicle's steering would also exhibit momentary losses of power assist accompanied by clicking noises coming from the steering wheel. The dealer’s diagnosis returned a faulty steering wheel with complete steering wheel replacement being the remedy. This was quoted as as a $2,500 repair!! Through manufacturer goodwill, I would be on the hook for 50% of that which is still ~$1,250 on a vehicle with only ~36K miles! Further, I quickly discovered that this issue is well-known for my model to the point that Ford has issued service documents to address complaints (Customer Satisfaction Program 19B04 - Supplement #1 and TSB# 16-2066, 03 November 2016). Customer Satisfaction Program 19B04 - Supplement #1 even states “Service Action: Dealers are to replace the adaptive steering wheel assembly. This service must be performed on all affected vehicles at no charge to the vehicle owner.” I negotiated with Ford customer service to have them cover a larger part of this exorbitant repair cost but to no avail. Should a customer not expect a vehicle’s steering wheel assembly to be manufactured in a way as to last the life of the vehicle? The symptoms of this failure, momentary losses of power assist, clicking noises, steering wheel off-centered, should be considered a safety defect for which the manufacturer should be held responsible. With the cost of repairs so high, how many of these vehicles are running on our roads because the owner's don't have or want to spend that much money for repairs??

My pano/vista roof cracked randomly. Unsure of how long it was cracked. In researching, it appears this is a common problem with Ford Edge’s and several recalls surrounding my year of vehicle have been enforced upon Ford. From what I have read it appears this is a like situation of some sort of “stress” that cause the roof to fracture. It is now a safety hazard that is expensive to fix.

The contact owns a 2016 Ford Edge. The contact received notification of NHTSA Campaign Number: 20V469000 (Service Brakes, Service Brakes, Hydraulic) however, the part to do the recall repair was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the recall but informed the contact that parts were not available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2016 Ford Edge. The contact received notification of NHTSA Campaign Number: 20V469000 (Service Brakes, Service Brakes, Hydraulic). The contact took the vehicle to the local dealer and the vehicle was repaired. The contact stated the following day the check engine warning light was illuminated. The contact took the vehicle to Five Star Ford of Warner Robins (900 Russell Pkwy, Warner Robins, GA 31088, (478) 273-8151) to be repaired however, the vehicle was not yet repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 56,000.

The contact owns a 2016 Ford Edge. The contact received notification of NHTSA Campaign Number: 20V469000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the vehicle would pull to the left before stopping when the brake pedal was depressed. The dealer was made aware of the recall but informed the contact that parts were not available. The manufacturer was not made aware of the failure. The failure mileage was approximately 60,000. Parts distribution disconnect.

Not having the vehicle for that long, I came across the check engine light that went off. The code that mechanics pulled was a misfire in a cylinder. I thought this would be an easy fix of spark plugs and plug wires. This was not the case. I spent $200 at a mechanic shop that said it was a fuel injector problem. This did not fix it because they would clear the code and it came back. They did further research and found out there is a Technical service bulletin report. TSB 19-2346. I took it to Ford and they gave me the print up of what needed to be repaired. Cost over six thousand dollars to repair. I was wondering why I had to buy coolant at one point as the level would drop. It was leaking into the cylinder. I would get the white smoke coming from my exhaust as well. My safety issue was that it would overheat and possibly catch fire from other cases I heard. The dealership confirmed the issue and they are well aware of the problem since 2019.

This vehicle has a design flaw within the engine. The engine and head gasket had a leak that caused the vehicle cylinder to fill with engine coolant, and caused the vehicle to unexpectedly misfire, overheat, and stall. I have also read accounts of other individuals vehicles catching fire. Thankfully this has not happened with my vehicle, however, it did stall out in the middle of the road during rush hour. As a result it was taken to FORD and they informed me that the entire engine would need to be replaced as a result of the failure.

Had a check engine light come on saying misfire in cylinder 4, had the spark plug replace, check engine light came back on a week later. Took it to a Ford dealership & said the long engine block needed replaced due to coolant leaking into the cylinder.

The contact owns a 2016 Ford Edge. The contact received a notification for NHTSA Campaign Number: 20V469000 (Service Brakes, Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The dealer had been notified about the recall however, the contact was informed that the part was not yet available. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2016 Ford Edge. The contact received notification of NHTSA Campaign Number: 20V469000 (Service Brakes, Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact took the vehicle to the local dealer and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Unable to get parts/repair for NHTSA Safety Recall 20V-469 - since May 2021. Even tried calling the Ford Customer Relationship Center and was placed on hold for 30 min and then it disconnected. I would like for the part to be shipped directly to Long Lewis Ford of Hoover, AL in c/o of my name and vehicle, so they will call me when it arrives and I can come in to get replaced. Every time I call they don't have parts, as they only get a few at a time and are already spoken for. I am frustrated to keep calling and taking time to get this safety recall fixed on my own behalf. I would appreciate your help. Thank you.

The contact owns a 2016 Ford Edge. The contact stated that while driving at various speeds, the power steering assist and hill start assist warning lights illuminated. After the warning lights illuminated, excessive force was needed to steer the vehicle. The contact had taken the vehicle to a dealer where she informed the dealer of NHTSA Campaign Number: 19V632000 (Steering) however, the vehicle was not included in the recall. A diagnostic test was performed and she was informed that the steering gear was defective and needed to be replaced. The manufacturer was then notified of the failure and informed her that her vehicle was no longer under warranty. The contact was then referred to the NHTSA for assistance. The vehicle was not repaired. The failure mileage was approximately 54,000.

LUG NUTS SWOLLEN AND FORD SUPPLIED LUG WRENCH WON'T FIT LUG NUTS. COULDN'T CHANGE FLAT TIRE.

CAR SOUNDED ROUGH WHEN I STARTED IT AFTER WORK WITH VIBRATION NOISE THAT GOT LOUDER AS I DROVE AND LOUDER STILL WHEN IT WAS IDLING AT LIGHTS. DROVE STRAIGHT TO THE DEALERSHIP - IT'S A CRACKED FLEX PLATE. UPON RESEARCH THIS SEEMS TO BE A COMMON PROBLEM WITH FORD EDGE. WAITING TO SEE WHAT IS COVERED UNDER EXTENDED WARRANTY. 66000 MILES.

I HAVE HAD THE FRONT BRAKE LINE RUPTURE IN MY 2016 FORD EDGE, HAD IT REPLACED OUT OF POCKET EVEN THOUGH IT'S A RECALL. I CALLED FORD THEN TO TELL THEM THEY TOLD ME TO TAKE IT TO FORD TO GET IT FIXED THE FIRST OF THE YEAR AND THEY WILL REIMBURSE ME FOR WHAT I HAD FIXED; THEN THEY HAD ME SIT THEIR AND HOUR FOR THEM TO TELL ME THAT THEY DIDN'T HAVE THE PART AND THEY WILL CALL ME WHEN THEY GET. NEVER GOT A CALL BACK AND NEVER GOT REIMBURSED. THEN IT RUPTURED AGAIN TRIED TO GET IT FIXED THEY TOLD THAT I HAVE TO WAIT FOR THE PARTS TO COME IN AFTER I GOT TOLD THEY WOULD HAVE THE PARTS THE FIRST OF THE YEAR. THEY REFUSE TO HELP ME AND REFUSE TO GET ME A LOANER. SO I'M STUCK WITH A CAR WITH NO BRAKES THAT ALMOST CAUSED ME TO CRASH TWICE NOW.

FRONT BRAKE HOSE LEAK. LEFT HOME AND IT WAS FINE, A FEW MILES LATER I NOTICED THE BRAKE PEDAL NEEDING MORE PRESSURE AND GOING FARTHER DOWN EACH TIME I STOPPED. CAR WAS SLOW TO STOP. I DROVE TO AN AUTOZONE AND THEY CHECKED AND SAW I HAD NO BRAKE FLUID. I KNEW THERE WAS A RECALL AND EVEN ASKED ABOUT IT A WEEK PRIOR AT THE DEALERSHIP DURING A 60K MILE SERVICE. I GOT IT TO THE DEALERSHIP AND THEY REPLACED THE HOSE WITH THE SAME DEFECTIVE PART - I GOT 60K MILES OUT OF THE FIRST ONE SO I'M NOT TOO WORRIED BUT THEY ONLY CHANGED THE HOSE ON ONE SIDE SO I ASSUME IT'S LIKELY TO HAPPEN AGAIN ON THE OTHER SIDE? DID NOT CHARGE ME AND LIKE THE OTHERS, I'LL KEEP WAITING FOR THE RECALL TO ISSUE A FIX.