2016 Ford Edge Complaint Log

Tony Betten & Sons Ford, Grand Rapids, MI, replaced a leaking plastic oil pan 03.14.2025, at mileage 61,182. There were no warning lamps or messages and no incidence of damage. We noted continuous oil spots on the garage floor, even after a 01.13.2025 oil and filter change. We were concerned that this oil leakage would compromise engine lubrication, possibly leading to engine failure. We have purchased 3 Edges, the first a 2008 model went over 200,000 miles without oil leakage. We currently own a 2022 Ford Edge ST. It is surprising for an oil pan to spontaneously leak at 60,000 mileage. After our excellent 200,000+ mileage experience with the 2008, we expected similarly spectacular operation from the 2016.

Flywheel in motor cracked. There was a recall for this that expired in 2024. The crack caused me to not be able to drive the vehicle. Cost of repair is over $3000. I called and filed a claim with Ford and they suggested I file here too.

The contact owns a 2016 Ford Edge. The contact stated while driving at an undisclosed speed, the vehicle was driving rough, and the low coolant warning light was illuminated. The contact stopped and parked the vehicle. The contact refilled the coolant reservoir. The contact stated that the low coolant warning light illuminated again. The vehicle was taken to an independent mechanic where it was diagnosed with coolant intrusion into the cylinders and engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact was informed of an unknown Technical Service Bulletin. The manufacturer was made aware of the failure and a case was filed. The contact was informed that the repair was not covered under the unknown Technical Service Bulletin or any unknown recalls. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 109,000.

The engine lost power, ran rough and smoked really bad while driving in trafic causing me to pull over on a busy highway. The vehicle was diagnosed with a coolant leak into cylinder 3 which is a known problem with the Ecoboost 2.0 engines from 2015 to 2018. The vehicle only has 66,800 miles. Ford has a TSB that suggests replacing the engine if it has that problem but refuses to pay for it.

Head on collison. Air bags did not deploy. Car was totaled.

2016 Ford Edge Titanium with 58800miles, brought to Ford Dealership with check engine light on, diagnosed with blown cylinders/engine failure, requiring engine replacement. Replacement quote is $9900. Out of warranty, no customer support assistance, less than 60000miles. Known engine issues with 2.0 Ecoboost by Ford, but no recall.

The 2016 Ford Edge 2.0L EcoBoost has sadly caused us countless issues and extensive $ to repair. The latest issue is the 2020 investigation that revealed a design defect of the engine block and cylinder head, and coolant has been leaking and burning in the engine cylinder, which has lead to me needing a new engine. Unfortunately, the suit displays documented proof Ford knew about it and didn’t disclose it to buyers. This has lead to vast overheating, risking the vehicle catching on fire while in use, burning empty coolant, and a potential for having a blown engine on the highway. We took the car to a trusted shop when the overheating issue occurred and this was our circumstance.

The contact owns a 2016 Ford Edge. The contact stated while driving approximately 15 MPH, the vehicle became difficult to maneuver. The contact stated that several unknown warning lights were intermittently blinking on the instrument panel. The contact researched and was made aware of NHTSA Campaign Number: 19V632000 (Steering); however, the VIN was not included. The vehicle was taken to a dealer to be diagnosed. The contact was informed that the power steering gear had failed, and the steering rack and pinion and several other unstated parts needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 104,000.

car has 63000 miles and engine needs replaced because there is antifreeze getting into cylinders. had checked at a service station. safety concern is gasket may fail allowing antifreeze to shoot onto block causing fire. there's a recall for the 2.0 ecoboost from 2015 to 2018 for this same problem but vehicle isn't under a recall. also engine light has come on 2 times. if reset the computer light turns off for a little while then comes back on. this started 3 weeks ago. also vehicle runs rough at cold start up and blows out white smoke.

I woke up one day and this is what my door looked like and it shattered my window when I rolled it down. this is the front left drivers door

Prior to taking delivery of this car (new, March 2017) the selling dealer replaced the tail/back-up light assembly on the tailgate because it had moisture in it. After I had the car for about 3 months the moisture came back and I called the dealer. They said it was a know problem and they would get back to me when they had the part to fix it. They never called me and I forgot about the problem. In October 2024, a neighbor told me my right back-up light was out. A couple of weeks later I went to my mechanic to have the bulb replaced. He told me that both back-up lights were out and they were non-replaceable LEDs. The entire light assembly must be replaced before I can get a state inspection sticker. The list price of the unit from Ford (only available from Ford no aftermarket part made) is $1,257.57. The car only has 48,206 miles on it. I think the LEDs shorted out because of the moisture. I called Ford, they said there was nothing they could do for me. I don't believe I am the only person to have this problem. I think Ford should do something because it is a problem they knew about since day one.

I am writing to express my dissatisfaction with the issue of coolant intrusion in my Ford vehicle. Despite maintaining the car regularly and following the manufacturer’s guidelines, I have experienced repeated problems with coolant entering areas where it shouldn’t, which has caused significant engine performance issues and potential long-term damage. As a Ford customer, I expected a higher standard of quality and reliability, especially regarding critical components like the cooling system. I am disappointed that this issue has not been addressed proactively by Ford, and I urge the company to investigate this matter further and offer a resolution to prevent future occurrences for other affected customers.

The contact owns a 2016 Ford Edge. The contact stated that upon starting the vehicle, the check engine warning light was illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the vehicle had backfired, and the dealer determined that the spark plugs needed to be replaced. The vehicle was repaired; however, the failure recurred. The vehicle was taken back to the local dealer, where it was diagnosed that the engine was fractured and needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and a case was opened. The manufacturer referred the contact to the NHTSA hotline for assistance. The failure mileage was approximately 73,000.

Check engine light was on and took to ford dealership and code is P0304. Coolant is leaking internally into cylinder.

Rear brake hose busted while driving. No brake fluid lights came on.

We are Canadians live in Calgary, AB Canada. We have a 2016 ford egde. There was an engine warning sign popped up when we had a road trip in US days ago. We also noticed that the car chokes when cold start with white sweet smoke come out. We had the car checked up by a ford dealer at coos bay, Oregon. Here is the diagnostics - dtcp0303 stored related to cylinder 3 misfire - found engine coolant level low - topped off coolant and pressure tested system - found pressure to bleed off abnormally - no external leaks observed - removed aprk plug and bore scope cylinder - verified coolant intrusion in cylinder 3 also found signs of burning coolant on spark plug - recommended repair is long block replacement. We cancelled our unfinished trip and struggled to drive 2000km back home(low speed, keep checking/adding coolant and engine oil). The local ford dealer quoted me 10k CAD to replace the long block. Our car is not even 8 years old at 130K kms. I called Ford Canada and was told they are sorry but the car is out of warranty and no recalls. Although there is a TSB#22-2229 which proves this is a known issue to Ford. I spent some time search on line found many ford owners had same experience and referred by them to post a complain here.

The contact owns a 2016 Ford Edge. The contact stated while driving at an undisclosed speed, there was coolant cooling leaking into the cylinder and the vehicle made an abnormal sound. The vehicle was able to restart on the third attempt; however, the failure recurred. The vehicle was driven to the independent mechanic and was diagnosed and determined that engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 85,000.

When starting white smoke appeared for about 5 minutes. Check engine light came on 2 weeks ago after getting my oil changed. Car felt like it had lost its power and/or pep when accelerating. Found P0301 & P0316 engine misfires. TSB 22-2229 applies to concern. Performed coolant pressure test for 2 hours, removed cylinders 1 & 2 plugs inspected with bore scope and found coolant present in cylinder1, indicating coolant intrusion. Recommend replacement of engine long block as per TSB 22-2229 and retest. Also, bushing shifter cable recall was completed as well. Went to Bruce Titus Ford, Inc. Port Orchard, WA today [XXX] . This is what the service department diagnosed my 2016 Ford Edge SEL AWD. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Engine blew at 67,334 miles. Had complete new replacement. New engine blew at 116,239 miles

Engine block crack leaking coolant into the cylinders. This was evident by white smoke coming from the tailpipe. This was confirmed by an independent mechanic who did a compression test on each cylinder and was able to identify the location of the cracked block.

My Edge has 41,000 miles on it and the engine light came on. I took it to my local dealership and they found that it has coolent intrusion and therefore I need a new engine. The dealership told me there is a TSB# 22-2133 (2.0L EcoBooser - Coolant in Cylinders) for this issue but Ford never issued a recall. I did my own research to find out that there is a class action lawsuit in the Eastern District Court for this exact issue. I contacted Ford Corporate and they said they know nothing about this issue but would help expedite the repairs of my vehicle. The TSB I looked up is directly from Ford so I am a little preterbed they aren't taking responsibility for this. Engines and rental cars are not cheap.

The contact owns a 2016 Ford Edge. The contact stated that while inspecting the vehicle, she noticed that the coolant level was low. The coolant reservoir was below the recommended coolant level. There were no warning lights illuminated. The vehicle was taken to the local dealer for additional coolant maintenance and inspection. The vehicle was repaired. The contact stated that while driving at an undisclosed speed, the vehicle started sputtering after refueling. The engine warning light was illuminated and was turning on and off. The vehicle was taken back to the local dealer, to be diagnosed. The dealer used a camera and determined that there was coolant leaking into the engine. The dealer determined that coolant was leaking into the engine block and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and opened a case and referred the contact to the NHTSA Hotline for assistance. The approximate failure mileage was 70,000.

Coolant intrusion into cylinder 4, apparently due to a design flaw. Ford knows about this problem but won't pay to fix. New motor is required at the cost of $8300. This vehicle only has 88300 miles

The contact owns a 2016 Ford Edge. The contact stated while the vehicle was parked, the check engine warning light was illuminated. The vehicle was taken to a dealer where it was diagnosed that there was coolant intrusion into the cylinder and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 101,000.

The contact owns a 2016 Ford Edge. The contact stated that while driving at various speeds, there was a cloud of white exhaust coming from the tailpipe causing an odor of exhaust to emit from the vehicle. The contact, an independent mechanic, had inspected the vehicle and noticed water leaking into the cylinders. The contact replaced the water pump, thermostat, and temperature sensors. The failure persisted. The contact stated that after some research, the contact learned it was a known failure that required the engine to be replaced. The vehicle had not been taken to the dealer to be diagnosed or repaired. The manufacturer was made aware of the failure. The manufacturer had referred the contact to the NHTSA Hotline to report the failure. The failure mileage was unknown.

The contact owns a 2016 Ford Edge. The contact stated that when the vehicle was started, there was white smoke coming from the exhaust pipe. The vehicle was towed to the dealer where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 49,500.

The contact owns a 2016 Ford Edge. The contact stated that while operating the vehicle, the check engine warning light remained illuminated and the message "Coolant Temperature High" was displayed. The vehicle was taken to the local mechanic who diagnosed and determined that there was coolant inside the engine. The contact was informed that the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer and local dealer were not yet contacted. The failure mileage was 86,000.

The contact owns a 2016 Ford Edge. The contact stated that upon starting the vehicle, there was an abnormal amount of white smoke coming out of the exhaust pipe. The message "Service Engine" was displayed. The vehicle was taken to an independent mechanic, where the spark plugs were replaced; however, the failure persisted. Additionally, the contact stated that the vehicle was experiencing excessive coolant consumption. The vehicle was taken back to the independent mechanic, where it was diagnosed with coolant intrusion in the engine. The vehicle was then taken to the dealer, where it was diagnosed with coolant intrusion in the engine. The dealer determined that the engine needed to be replaced. The manufacturer was notified of the failure and related the failure to TSB Number: 19-2346; however, the vehicle was not covered under the TSB. The failure mileage was approximately 69,000.

Rear Brake hose ruptured resulting in Brake Pedal going to the floor and reduced braking ability

Coolant is leaking into the engine. My car unexpectedly and very suddenly started overheating while driving, without any warning that coolant levels were low. The car was inspected by the dealer's service center, and they confirmed this issue, stating the only solution is to completely replace the engine. The check engine light on the car did come on, but the code was related to an engine misfire. I had spark plugs and an engine coil replaced, but after a few days, the check engine light came back on with the same code of an engine misfire. One day while driving, the temperature gauge warning came on, saying that the temperature of the car was too high and to stop driving immediately. At this point, I checked under the hood and saw that the coolant overflow tank was completely empty.

coolant intrusion into the engine’s cylinders, which caused my engine to fail and ford failed to disclose these defects when I bought it now my engine has failed and I can not afford to fix it or buy another if my extended warranty wont cover it

Coolant disappearing without leaks took the vehicle to Parrish Motor Co. in Goochland Va. The diagnostics showed the engine was blown. Per Ford Forum and Reddit this has been an ongoing issue with the 2.7 Edge Ecoboost. My parents are [XXX] and [XXX] on a fixed income and brought this car brand new always took care of the maintenance but there has been several recalls for major reasons since they have owned this vehicle and it’s paid for by individuals that don’t have the $8000.00 for a new motor on a vehicle that’s paid for. Started late July 2024, vehicle currently at dealer, [XXX] drives vehicle if stranded not able to walk far. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Code for Cylinder #2 Miss Fire. Upon inspection by pressurizing the coolant tank it was observed to have coolant leaking into cylinder #2

The contact owns a 2016 Ford Edge. The contact stated that while operating the vehicle, the check engine warning light remained illuminated. The vehicle was taken to the local mechanic who diagnosed a misfire in cylinder #3. The cylinder #3 spark plug, and ignition coil were replaced; however, while driving 55 MPH, the message "Engine Over Heating" was displayed. Upon inspection, it was discovered that there was no coolant in the coolant reservoir. The contact added coolant and the vehicle was driven to the residence. The cause of the failure was not yet determined. The local dealer was notified. The manufacturer was not yet contacted. The failure mileage was 122,000.

The contact owns a 2016 Ford Edge. The contact stated that while his daughter was driving at unknown speeds, the check engine warning illuminated. The vehicle was taken to an independent mechanic, who determined there was an error code related to a coolant intrusion into the cylinder. The contact called the local dealer, who informed him there was no recall coverage. The vehicle was not diagnosed or repaired. The dealer referred the contact to the NHTSA Hotline. The manufacturer was not contacted. The failure mileage was approximately 45,000.

Motor has known manufacturing defects. Was told by Ford dealership. Needs a motor at 118k miles

The contact owns a 2016 Ford Edge. The contact stated that the engine was running abnormally while the vehicle was idling. Additionally, the contact stated while driving 50-55 MPH, the engine was misfiring. There was no warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed with misfire at start-up with the cylinder #2 misfire. The dealer determined that the engine needed to be replaced. The vehicle was not repaired. The contact related the failure to an unknown Ford campaign number. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 84,000.

The contact owns a 2016 Ford Edge. The contact stated that while driving 55 MPH, there was a loud rattling noise emanating from the front of the vehicle. The vehicle was steered to the side of the road and inspected, but there was cause for the failure found. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the flex plate needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 96,000.

The differential gave out last summer and I had to come out of pocket to fix. Randomly just broke and mechanic informed me that the issue was one that other ford edge owners were having and that it was on the ford or nhtsa bulletin and that there’s potential it could be a recall, I personally never reported it, now that my car has 2 other recalls I thought to give the website a check and inform about the Issues I had with my ford edge sport 2016. I believe i was put at risk because the car kept clunking and on the route home trying to keep up with highway speeds the car kept thrusting not really allowing me to match pace of traffic which in itself can be the cause of an accident. And not there was no warning indication on the dashboard prior or after it happening, didn’t know what had happened until I brought it to the mechanic.

I'm filing a complaint regarding my 2016 Ford Edge Titanium with the 2.0L EcoBoost engine, which required two engine replacements due to a defect causing coolant intrusion into the cylinders.The engine failed due to coolant leaking into the cylinders, a problem diagnosed and confirmed by Ford technicians. Both engines are no longer in the vehicle, but documentation is available upon request. My safety and the safety of others were put at significant risk on two separate occasions. The first engine failed at 67,000 miles, leading to the engine blowing while I was driving on the highway. This nearly caused an accident as the vehicle suddenly lost power. The second engine, which was a replacement from a 2018 Ford Edge with the same 2.0L EcoBoost engine, also failed in a similar manner at 87,000 miles, again while I was driving on the highway. On this occasion, I was left stranded on the side of the highway in the desert for 7 hours in over 100-degree weather, further endangering my safety. The problem was diagnosed and confirmed by a Ford dealership on both occasions. The first failure was diagnosed as coolant leaking into cylinder 3, causing the vehicle to misfire and eventually leading to the engine blowing. The second engine was inspected by a Ford repair technician during a recall service, where the same coolant leak issue was diagnosed. Less than two months after this diagnosis, the second engine also blew while I was driving. Ford service technicians inspected and confirmed the problem both times. Repair and diagnostic reports are available. The first indication of the problem with the original engine was a check engine light so I took the vehicle to Ford. The dealership diagnosed the issue as coolant leaking into cylinder 3, causing misfires. Despite this diagnosis, the engine failed before I could arrange for the recommended long block replacement. The second engine began exhibiting the same symptoms—misfiring and coolant loss—shortly before it also failed.

The contact owns a 2016 Ford Edge. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed with a coolant leak and engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 69,000.

My coolant was leaking into one of the cylinders, which causes engine failure. I had to replace my long block. My car had lost power, I couldn’t make it up hills. My engine could have started on fire as well.

The contact owns a 2016 Ford Edge. The contact stated that when the vehicle was started, on several occasions the contact observed a rattling sound coming from the engine compartment. The vehicle was towed to an independent mechanic where it was diagnosed and determined that the flex plate had cracked and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 133,000.

Coolant leaked into engine causing cylinder to crack. The entire engine needs to be replaced. Codes showed misfires.

The contact owns a 2016 Ford Edge. The contact stated that while the vehicle was started on several occasions, there was a chugging sound coming from the vehicle and the vehicle was shaking for approximately 30 seconds. On three other occasions, while driving at various speeds, the " Engine Hot" message appeared and disappeared. Additionally, the check engine warning light illuminated sporadically. The vehicle was taken to an independent mechanic where it was diagnosed that cylinder #3 and the thermostat needed to be replaced. The vehicle was repaired but the failure persisted. The vehicle was then taken to another independent mechanic where the contact was informed that cylinder #3 needed to be replaced again. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 70,000.

Total engine failure due to coolant intrusion

The contact owns a 2016 Ford Edge. The contact stated while his daughter was driving at an undisclosed speed, the check engine warning light illuminated. The contact diagnosed the vehicle and determined that the spark plugs had failed and needed to be replaced. The spark plugs were replaced but the failure reoccurred. The vehicle was then taken to a local dealer where it was diagnosed and determined that there was coolant intrusion in cylinders #1, #2, #3, and #4, and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 70,000.

The contact owns a 2016 Ford Edge. The contact stated while cold starting the vehicle, there was white smoke coming from the exhaust pipe. The contact stated that the failure was intermittent but had become a recurring failure. Additionally, the temperature gauge was indicating that the engine was HOT. The contact checked the coolant level and noticed that the coolant level was very low. The contact was adding a quart of coolant every several weeks. The contact had taken the vehicle to an independent mechanic who diagnosed the vehicle and determined that there was coolant intrusion into the engine block and that the engine needed to be replaced. The contact was informed by the mechanic that the failure was related to Technical Service Bulletin Number: 19-2346 Coolant Intrusion Into the Cylinders (Engine and Engine Cooling). The contact stated that the engine was being replaced. The manufacturer was informed of the failure. The failure mileage was approximately 75,000.

Ford recalled cars with same problem with the 2.0 engine but did not recall on edge which has the problem of coolent sepping into cylinders ,engine light came on

Faulty engine design leads to head gasket failure, engine misfire and stall. Engine stall can cause loss of vehicle motive and braking by loss of vacuum assisted braking. Dealer just completed service on this vehicle and reported the failure after completing repair on another defective part, the flexplate assembly. After completing repairs advised it likely has coolant intrusion issue. Did not inform customer about the TSB showing FORD determined the block is defective and should be replaced at customer cost. Ford has known about this issue since about 2011. These engines need to be recalled. Repair data available to mechanics and on popular video sites show that Fords updated block removes two water paths that interfere with head gasket seating on 2015 - 2019 Ford Edge 2.0L EcoBoost engines. This is a known manufacturer defect that puts owners and occupants in uneeded danger due to Ford's refusal to recall and rectify these engines. There are multiple reports of these engines failing for this issue with as few as 30,000 miles. This engine is also installed in multiple other Ford and Lincoln vehicles including focus, fusion, taurus, Escape, edge, mkz, mkc, and nautilus.