NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2017 Ford Edge. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
The contact owns a 2017 Ford Edge. The contact stated that the vehicle experienced rough starting, an engine misfire, with the check engine warning light remaining illuminated while driving. The vehicle was taken to the local dealer who determined there was a crack in cylinder #2, causing coolant intrusion into the engine. The contact was informed that the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The approximate failure mileage was 70,000.
Check engine light appeared at approximately 59,000 miles. ( just out of warranty as iIwas over the 5 years (expired March 28 2023) but under the 60,000miles. Was able to get an appt at a local dealer at 59483 miles, they did not diagnose issue, as they needed more time, set up another appt 2 weeks later and was told a new engine is needed due to coolant leaking into the engine block. Was told this is a known issue and FORD has since redesigned. Estimated cost to repair of $7000, and first available appt is 12 weeks out I have been told that the car could just stop at some point. Have read on line that major concerns with driving it, if coolant is low, could cause an engine fire. Reached out to FORD Customer Care and after much prompting was told only provide 30-40% assistance. Mind you had this happened prior to March 28 it would have been covered , Great car until now. Do not buy a used 2017 Edge.
Without warning, aside from the check engine light at the time of incident, 2017 Ford Edge suffered a catastrophic engine failure due to coolant intrusion at 70,164. Vehicle was taken to Junge Automotive Group (Ford Dealer) and deamed undrivable without complete engine replacement. Junge or Ford is in possession of the engine at this time. This is a known problem by both Junge and Ford Motor Company as well as an active problem based on internet results when searched.
After putting gas in the vehicle, the vehicle was acting sluggish. It did not want to start and after it did it wasn't going full speed. I proceeded to leave the gas station and no sooner did the vehicle started to sputter and 'died' while making a U-turn. I am afraid that this will cause in accident if not remedied. I don't understand that off the Ford Focus was having this issue why is this not on recall for this vehicle. I will be calling and writing to Ford on this issue. I would like this to be mentioned and I took my vehicle to Yeoman Ford of The Villages in Belleview. This is disgraceful how a part can be defective and yet not covered in another vehicle with the same issue. I would like for A Supervisor to help with this problem to please and thank you.
The contact owns a 2017 Ford Edge. The contact stated while his daughter was driving 77 MPH, the vehicle started to lose motive power. The driver stated the high-temperature gauge, and the check engine warning light was illuminated. The driver was able to park on the side of the road and called the contact to add a gallon and a half of anti-freeze to the coolant reservoir. The contact drove the vehicle back to the residence. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had been informed of the failure. The failure mileage was 54,361.
Vehicle was idling rough and not able to accelerate. Vehicle was overheating consuming coolant. After 2 weeks a check engine light came on. Dealer inspected and found coolant intrusion on 2 cylinders. Design flaw known by Ford.
My 2017 Ford Edge has a 4 cylinder EcoBoost Engine. My vehicle warning light came on or about June 20, 2023. I took it to a local mechanic. He advised that it was low on engine coolant, so he refilled it and advised that this type of engine has a known problem with coolant leaks. I next took the vehicle to Sunbelt Ford in Sylvester, GA. The dealership advised that there was nothing wrong with my vehicle. On or about July 24, 2023 I started my vehicle and heavy smoke emitted from the engine and the exhaust. The check engine warning light also came on. I turned off the vehicle and had a local mechanic inspect it. The mechanic advised that I had experienced catastrophic engine failure, and was fortunate that I was not driving at the time. I soon found out that Ford is involved in numerous lawsuits and complaints regarding this exact issue with this exact engine. It’s wildly unethical and dangerous that Ford has not advised all owners of the known problems with this engine. Additionally, I’m 73 years old living on Social Security. It’s $6500 to replace my defective engine as quoted by Robert Hutson Ford in Moultrie, GA.
After passing 100,000 miles an engine light appeared. I took the vehicle to the Ford Dealership and was told that the cylinder was misfiling at startup. I was also told that this is a common problem the technician has been seeing with the Ford Edge around that year make/model. I was also told that a new engine would be needed at $8,000. The technician indicated he is not sure why FORD is not implementing a recall on this issue.
Check Engine light came on and I scheduled an appointment at an independent repair shop. Before the appointment date, the engine gave an overheat warning. The system was low on coolant (filled about 3/4 of a gallon). A day before the appointment it overheated again and this time was able to fill another 1/4 gallon. Independent repair shop diagnosed and could not find any signs of exterior coolant leaks. The check engine light was due to cylinder misfiring, and the shop believes that the coolant is leaking into the cylinder and burning off as they witnessed white smoke from the tailpipe. They referenced Technical Services Bulletin #22-2229 as a known problem with the only fix as replacing the engine long block. Contacted Ford and they said that they wouldn't help me as my car is 9,000 miles over the warranty period. There is no way to tell when this issue will render the car inoperable and possibly strand my family somewhere or worse cause the system to shut down at freeway speeds.
The contact owns a 2017 Ford Edge. The contact stated while driving 70 MPH, the vehicle overheated, and the check engine warning light illuminated. The contact stated that she allowed the engine to cool off, checked the coolant level, which was empty, and added coolant to the coolant reservoir. The contact stated that she was able to drive the vehicle to her residence. The vehicle was taken to an independent mechanic, where the thermostat was replaced; however, the failure recurred while driving from the independent mechanic, and the engine seized. The vehicle was towed to the dealer, where it was diagnosed that there was coolant intrusion in the cylinder and the engine block needed to be replaced. The contact stated that the vehicle had been serviced for oil change, and coolant had been added to the vehicle prior to the failure. The vehicle was not repaired. The manufacturer was made aware of the failure, and a case was opened. The failure mileage was approximately 77,500.
Vehicle vibration and not switching into next gear. Engine light flashes when this is happening. When not flashing engine light stays on.it is scary that it is going to quit in traffic.
The contact owns a 2017 Ford Edge. The contact stated that while driving 40–50 MPH, the check engine warning light illuminated. The vehicle was taken to the local dealer, where the engine coils were replaced, and a coolant flush was completed. The vehicle was repaired, but the failure recurred. The vehicle was taken back to the local dealer, where it was diagnosed that there was coolant leaking into cylinder #3. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 83,000.
The contact's son owns a 2017 Ford Edge. The contact stated while his son was driving 50-60 MPH and depressing the accelerator pedal, the vehicle failed to respond. The contact's son veered to the side of the road. An unknown warning light was illuminated. The vehicle was towed to an independent mechanic, where it was diagnosed that there was coolant intrusion in cylinder #4, and that the failure was related to TSB Number: 19-2208. The vehicle was then towed to the dealer, where the same assessment was made, and it was determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 60,000.
The contact owns a 2017 Ford Edge. The contact stated while driving on several occasions at various speeds, the check engine warning light illuminated. The vehicle was taken to a dealer where it was diagnosed and determined that the engine block needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 53,869.
The contact owns a 2017 Ford Edge. The contact stated that the check engine warning light was illuminated. The vehicle was taken to an independent mechanic who stated that the vehicle had experienced a misfire, and the spark plugs were replaced. The next day, while driving at an undisclosed speed, the coolant warning light illuminated. The vehicle was taken to an independent mechanic and the contact was informed that the head gasket needed to be replaced. The vehicle was not repaired. The contact called the local dealer, who referred her to the manufacturer for assistance. The manufacturer was contacted and referred her to the dealer and NHTSA Hotline for assistance. The failure mileage was approximately 80,619.
Engine and combustion chambers cylinder 2 and 3, yes it's available for inspection Sudden overheat and engine failure on road can lead to a serious accidents, also with coolant being leaked in to the combustion chamber could lead to explosions or implosions with the pressure conditions, also there was lot of white, blue smoke outside which was unbreathable Yes, coolant leakage to the combustion chamber is observed by a independent service center No, not at the moment, however this was observed in many 2015-2018 Ford Edge models according to the manufacturer and also said by the independent service center They appeared with the failure but not prior to the failure
The contact owns a 2017 Ford Edge. The contact stated while driving 60 MPH, the engine coolant temperature low warning light was illuminated, and the air conditioning became inoperable. The contact took the vehicle to an independent mechanic and was informed that coolant was found in the cylinder and the engine needed to be replaced. The vehicle was not repaired. The contact called the local dealer and associated the failure with TBS: 22-2229. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was 68,793.
In June our 2017 Ford Edge's check engine light came on. We took it to our mechanic who told us it would need a new engine block due to leaking coolant, but that they don't do that. He told us there is a TSB out and advised us to take it to the dealership. We took it to West Hills Ford in Bremerton on July 15 and they confirmed it has the known defect and that it does need a new engine due to the coolant intrusion. For reference, my car has less than 30,000 miles on it, but it is past the 5 year mark that Ford will cover. West Hills Ford has had our car for 3 weeks without working on it because we are trying to get our extended warranty to help cover the cost of a new engine. We are lucky that we dropped it off when we did because we have read about this known issue causing smoke, and even the car catching on fire!
The contact owns a 2017 Ford Edge. The contact stated while starting the vehicle, the engine misfired, and the vehicle shuddered and wobbled. The contact stated that the failure persisted while driving. The check engine warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed that there was coolant intrusion into the engine cylinders, and the long block needed to be replaced. The dealer related the failure to Ford Technical Service Bulletin Number: 22-2229. The vehicle was repaired. The manufacturer was contacted and informed the contact that the repair could not be covered under the TSB because the VIN was not included. The failure mileage was approximately 60,000.
I got got the classic Cyl#2 misfire a month after buy it from a local Ford dealer, threw money at it coils wiring harness plugs, took it back to them and they told me it needs a new engine. The engine has coolant leaking into cyl #2 causing the code. The dealership suggested I Trade the edge in for another one, yeah just got stuck with a $19,000 loan for this one I need another $19,000 on top? I already pay $381 a month that would double my monthly bill. so my choices are slim to none. I don't want a boat anchor or a paper weight I have to get a loan to replace the engine for $6,200, To my understanding there are more than 750,000 vehicle affected by the flawed engine design. They knew about the flaw 2019 and redesigned the engine at least 3 more times. There are attached TSBs from Ford.
The contact owns a 2017 Ford Edge. The contact stated while her husband was driving approximately 40 MPH, the check engine warning light illuminated. The contact's husband was able to drive to the residence. The vehicle was taken to an independent mechanic, where it was diagnosed that there was coolant intrusion into the engine, and that the engine needed to be replaced. The vehicle was taken to the dealer, where the same assessment was made; the engine was replaced. The vehicle was repaired. The manufacturer was notified of the failure and informed the contact that they would partially cover the repair cost. Additionally, the manufacturer provided an extended warranty coverage for 3 years or 36,000 miles. The failure mileage was approximately 48,076.
RECALL FOR BUSHINGS & CUSTOMER SATISFACTION LETTER FOR BROKEN FLEXPLATE REPAIRED AT THE SAME TIME. 1 HOUR AFTER RECIEVING CAR, TOOL BAR POPS ON DASHBOARD. TAKES BACK TO DEALERSSHIP- STATES THEY FORGOT TO PROGRAM SOFTWARE. 3 DAYS LATER DASHBOARD LIGHTS UP PARKING BRAKE MALFUNCTION SERVICE REQUIRED/ SERVICE NOW. I NEVER TOUCH/USE THE PARKING BRAKE. NOR HAVE I HAD ANY LIGHTS/ ISSUES WITH MYCAR BEFORE THIS. THE PARKING BRAKE WAS TURNING ON AND NOT EVEN ENGAGED. TAKES BACK TO DEALER AFTER NOT EVEN A WEEK LATER TO BE TOLD THIS IS A COMMON ISSUE WITH THE CAR, NOT RECALLED THOUGH. THE RIGHT REAR BRAKE HARNESS NEEDS REPAIR. BEST TO REPLACE BOTH BECAUSE IT'LL GO OUT NEXT. 3 TRIPS TO THE DEALER AND $600 LATER HERE WE ARE FOR FORD MALFUNCTIONS.
According to Ford dealership, the coolant has leaked in to the engine and Ford knows about thr problem. My car is out of warranty and thr only assistance for is offering is 40% of the 8000 to replace the parts.
The contact owns a 2017 Ford Edge. The contact stated that the check engine warning light was illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that an engine cylinder was misfiring. The mechanic replaced the cylinder; however, the failure reoccurred. Additionally, the contact stated while driving 65-70 MPH, the vehicle made abnormal beeping sounds and decelerated unintendedly to 35 MPH. The contact was able to veer to the side of the road. The vehicle was towed to an independent mechanic, where the contact was informed that there was no coolant in the vehicle. The mechanic added coolant in the vehicle to determine whether coolant was leaking. The vehicle was not repaired and was returned to the contact. The contact stated that the failure recurred while driving. The contact veered to the side of the road and turned off the vehicle for 5 minutes. The contact restarted the vehicle and drove to the nearest independent mechanic, where it was diagnosed that coolant was leaking into the head gasket and the engine needed to be replaced. The vehicle was not repaired. The dealer was notified of the failure and referred the contact to the manufacturer for assistance. The contact related the failure to TSB Number: 22-2133. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 45,500.
I purchased my Ford Edge about 4 years ago at approximately 25000 miles from Tom Ahl in Lima Ohio. It currently has 73989 miles. I have been faithful in my maintenance of the vehicle. I started having rough start that last only briefly and made an appointment with my mechanic. He said the code was cylinder 3 and changed the coil pack. This did not resolve the problem. He then changed the spark plugs. Still did not resolve the issue. I took it to the Ford dealership which determined there was coolant leaking into the cylinders and the engine needed replaced. After doing some research, I learned this is a very common problem with the 2017 Ford Edge Eco boost 2.0 engine. Ford has know about the problem since 2010 and corrected it in 2020. Engines have failed and caught on fire due to this issue. I feel an engine should last longer than 73989 miles and it is a defect in the way the engine was built and cooled. I am filing this complaint in hopes that a recall will be issued. The replacement is costing me over 8000 dollars. I don't want to turn off the code and dump on some one else and I also cant afford to just junk the vehicle. So I am hoping for a recall. Many people have had to deal with this and if Ford had made it known, I would have never purchased this vehicle.
Check engine light came on and the code was saying cylinder 3 was misfiring. After numerous tests it was determined coolant was leaking into the cylinder from a crack in the block. Doing my own research I found this is a known issue for this make and model and year of car, however FORD has refused to recall it. There is a TSB about it but nothing else. I had to pay $10,000 for the shop to put in another engine. Two days after I got it back the check engine light came on again only this time it said cylinder 2 was misfiring. Took it back to the shop that put in the engine and it turns out this engine also had a crack in the block and was leaking coolant into the cylinders. I am now without a car again and have to wait for another engine to be put in. However there is no guarantee this one will not have the same issue come up.
My 2007 Ford Edge / 2.0 Ecoboost engine model (with only 69,000+ miles) had a distinct unsettling shake upon starting, and would occur occasionally during regular driving - causing Check Engine light to appear. Ford dealership inspected and verified that "coolant leaked into the 3rd cylinder - causing a crack in the engine - and only remedy is a total engine replacement." Obviously now an unsafe vehicle to drive. Upon my research / lengthy investigation, I found hundreds of similar failures with this model (to include 2015-2018 Ford Edges with 2.0 Ecoboost engine). Models with this engine version will eventually fail - usually around the 70,000 mile average landmark (which is ironically slightly out of from Ford's 60,000 warranty coverage - rendering this "not covered" by Ford) - and Ford has apparently known this for years. Ford's choices / options offered to me (and upon reading, hundreds of others) center on my being responsible for paying for the replacement - making me responsible for the cost (quoted price from the dealer was around $8200.00) on a vehicle with only 69,000+ miles on it - with a flawed engine design that Ford has been aware of. Was told (in similar if not exact terms) that they aren't responsible for the replacement cost because "There is no Recall on this", and "you are out of warranty" (but by less than 10,000 miles). Or another option is "you can trade it in" (for substantially below what it used to worth). In addition to my being responsible for the cost, the Edge is now worth less than what it was, as if I resell it, I'll need to disclose the problem - and engine replacement. In summary, this is not only unacceptable on the surface, but morally reprehensible. A recall on this (and other similar models), making Ford responsible to costs regarding this well known engine flaw is the right course of action not on for myself, but for the (at least) hundreds with the same problem - and thousands that will eventually have the problem. Thank you.
1. The component that failed/malfunctioned was the engine, specific to the coolant spilling into cylinder 3 due to the known design flaw of the 2.0 Eco-boost engine. Is it available upon request for inspection. 2. Regarding safety, upon start, the engine was sputtering (misfiring) and would continue, intermittently throughout the drive. White smoke was emitted through both exhaust pipes. The coolant was running low consistently, would have to refill. 3. The problem has been confirmed at a local repair shop and it's currently at a dealership and has been confirmed to have the misfire/coolant issue. Diagnosis: New Motor/Engine - thousands of dollars! Unacceptable! 4. The vehicle has been inspected by mechanics (repair shop and certified Ford mechanic) 5. Yes. The check engine light came on, the code was P03003 (cylinder 3). This code first appeared on a trip, replaced ignition coil and spark plug, and still the issue persisted.
The engine is faulty, it has a radiator leak into the cylinders. Causing misfire, overheating, or even engine combustion.
The contact owns a 2017 Ford Edge. The contact stated that the vehicle hesitated while starting. Additionally, the vehicle hesitated while depressing the accelerator pedal. In addition, a white colored smoke began to emit from the vehicle as the check engine light appeared on the instrument panel. The contact took the vehicle to the dealer where they discovered that coolant had leaked into cylinder #1 and that the engine block needed to be replaced. The manufacturer was notified of the failure where a case was filed. The vehicle had yet to be repaired. The failure mileage was approximately 100,000.
The contact owns a 2017 Ford Edge. The contact stated that the check engine warning light was illuminated on the instrument panel. The vehicle was taken to an independent mechanic where the spark plugs were replaced; however, the failure recurred. The vehicle was then taken to a dealer where a diagnostic test discovered that coolant had leaked into cylinder #2. The manufacturer had been notified of the failure and informed the contact that the VIN was not under recall. The vehicle was not repaired. The failure mileage was approximately 105,000.
Coolant intrusion
I took my 2017 Ford Edge to the Dave Arbogast Ford when my check engine light came on. The dealership stated I need a new engine because coolant was leaking into cylinder 2 causing the misfire which led to the check engine light. After doing some research this is a well known issue with 2015-2018 Ford Edges. A service announcement was put out by Ford https://static.nhtsa.gov/odi/tsbs/2019/MC-10162071-0001.pdf on their website (posted June 26, 2019) yet this was never stated to me by the Dave Arbogast Ford dealership when I bought the card in July 2020. My safety and my children's safety has been put at risk due to this issue. This causes the car to potentially overheat and not be used.
The contact owns a 2017 Ford Edge. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the dealer, where the spark plugs were replaced; however, the failure recurred. The vehicle was taken to an independent mechanic, where the ignition coils were replaced; however, the failure persisted. The contact stated that upon scanning the vehicle with an OBD II scanner, the contact retrieved DTC codes related to sparks plugs and ignition coils. Additionally, the contact stated that the vehicle was experiencing excessive coolant consumption. The contact stated that while driving at various speeds, the coolant temperature warning light illuminated, and the engine started overheating. The vehicle was taken to an independent mechanic, where it was determined that the head gasket was leaking coolant. The vehicle was not repaired. The dealer was notified of the failure and informed the contact that the VIN was not included in a recall. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 45,000.
The contact owns a 2017 Ford Edge. The contact stated while driving 50 MPH, the vehicle went into LIMP Mode while in traffic. The contact was able to pull over safely. The contact stated that the service engine warning light was illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the engine block was cracked. The vehicle was repaired, but the failure recurred. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 66,000.
The contact owns a 2017 Ford Edge. The contact received notification of NHTSA Campaign Numbers: 20V469000 (Service Brakes, Service Brakes, Hydraulic) and 22V413000 (Power Train). The contact stated that when the vehicle was started, the check engine warning light illuminated. Additionally, the contact observed an abnormal rumbling from the engine compartment. The vehicle was taken to a dealer where it was diagnosed, and it was determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 67,026.
The contact owns a 2017 Ford Edge. The contact state that while driving at an undisclosed speed, the check engine warning light and the coolant temperature warning light illuminated. The contact also stated that while the accelerator pedal was depressed, the vehicle failed to accelerate as needed. The contact veered the vehicle off the road and turned the vehicle off to allow the engine to cool down. The contact was able to restart the vehicle however, the vehicle failed to accelerator normally. The vehicle was taken to the dealer where it was diagnosed that the engine failed and needed to be replaced. The vehicle was not repaired. Additionally, the contact stated that prior to the failure, upon start up, a thick cloud of white smoke was coming from the exhaust pipe, and he smelled an abnormal odor. The manufacturer was notified of the failure and the contact was offered half the cost of the repair and informed that the vehicle was not covered under warranty. The failure mileage was approximately 80,000.
Power Steering System went out while driving. A warning light for the Advanced Traction System came on shortly before the Power Steering went out. This caused me to hit a curb creating a tire blowout. I got both problems fixed and the mechanic stated the issue with the power steering was that a wire for the system was resting on the catalytic converter, which caused the wire to melt and create the power steering failure. The mechanic replaced the wiring and replaced the mounting for the wiring to prevent it from resting on the exhaust system. The defect was only inspected by the mechanic that repaired the vehicle. No insurance or police since I was lucky enough to make it home.
Had brake calipers replaced 3 weeks ago. Picked up vehicle and brake pedal was going to the floor. Dealer said it was air in the line. Get vehicle back and 2 weeks later I am driving I apply the brakes and the pedal goes to the floor and my vehicle barely stops. Almost hit the person in front of me. The warning light for Low Brake Fluid Comes on. I am told by the Dealer that the rubber brake line is leaking somewhere. Ford says that my vehicle is not a part of the recall on the Ford rubber hose issue. How is this not the same issue!
Vehicle engine runs extremely rough and shakes the vehicle after starting the engine. White exhaust smoke is also observed and coolant levels are steadily dropping over time. A pungent unpleasant odor is present near the exhaust as well. Vehicle has been experiencing this issue since June 2022 and has progressively gotten worse. The check engine light was illuminated so a OBD-II code reader was utilized on July 2, 2022. The diagnostic codes P0300, P0301, P0302, P0303, P0316, P1026, and P1285 were found. I have reason to believe that it is related to the issues related to the technical service bulletin (TSB) 22-2229. I am concerned about safety regarding this issue. My immediate concern falls on the poisonous gases produced when the engine is burning coolant putting the driver and others near the vehicle at risk. In addition, the vehicle is unreliable and the issue may cause other parts of the engine to fail. I believe this is a Ford design flaw and they should be held responsible. A certified Ford dealership in Colorado will be running diagnostic tests after it has been dropped off for an appointment scheduled on 7/10/2023 at 8:45am MST.
Service order: dated 08/07/23 Engine light on and and off several times Check codes: found p301 and p316 as well as coolant intrusion in cylinder #1 lost psi of pressure on the coolant system in 10 minutes. Needs long block Conclusion by tech: needs a new engine costing over $9000. The cost for computer test $240.00 This was after spending $661.97 for a fuel vapour Sep installed. Don’t know if needed or not.
Coolant leak which is causing engine to overheat. This is a common problem with Fords but my VIN is not included. Has been confirmed by an independent service center. It’s a safety issue that could cause the vehicle to overheat and disable. I keep having to add coolant at times on side of road. I receive an engine coolant above temperature and a check engine light.
Engine light- P0301 Misfire Cyl # 1 Was told we needed a new engine at 59,351 miles.
I was parked. Pressed brake to start car; brake pedal went all the way to the floor. When the car started warning message appeared that brake fluid was low. I had no prior warnings/signs of brake failure. I had no brakes whatsoever making the car undriveable. Car was taken to Firestone Complete Auto Care where it was determined a rear brake hose had prematurely ruptured, whereby leaking all brake fluid. Said brake hoses should last 20+ years. Brake hose was replaced by Firestone.
2017 Ford Edge- 60,443 miles.Engine-check engine light came on 3 separate times. Had inspected each time- result was the same- " misfire in cylinder 2" light would go off- car running as usual. Then while driving on the freeway apx 70 mph the warning lights came on that the engine was overheating. This was a very dangerous situation. Immediately took the next exit and pulled into gas station. Five minutes later was able to drive 10 minutes to my home with no incident. The next morning, could not even drive 5 minutes out of my neighborhood before it happened again except this time warnings also included that the car was going into power saving mode. Immediately turned around and took it back home. This problem has been both reproduced and confirmed by both a certified repair shop and a Ford Dealership who both determined that coolant is leaking into cylinder 2 causing the problem. Ford is aware of this and has issued multiple service bulletins regarding this situation but will not put a recall out for this. This is a serious problem.
The contact owns a 2017 Ford Edge. The contact stated that while driving at various speeds, the RPM decreased without warning. The contact was able to pull to the side of the road. The contact opened the hood and noticed that the coolant level significantly low and water had entered the oil gasket. The contact stated that the engine had misfired. The coolant temperature warning light was illuminated. The vehicle was driven to the local dealer, where it was diagnosed that there was coolant intrusion into the engine. The dealer informed the contact that the vehicle was unsafe to drive. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 90,000.
2017 Ford Edge SE, one owner vehicle, clean title, always maintained properly. The vehicle ran rough after startup and seemed to be lacking power during acceleration. A malfunction indicator lamp (MIL) did not display at that time. Recently, the vehicle has been running worse, blowing white exhaust smoke, especially after sitting overnight, and consuming coolant. The MIL finally displayed the morning of June 10th, 2023. The code is P0303. The vehicle has been diagnosed with a coolant intrusion issue on cylinder number three. A catastrophic failure of the engine, requiring removal and replacement of the long block which leaves the customer on the hook for thousands of dollars in parts and labor for a well know design flaw, which is apparent by the release of multiple technical service bulletins https://static.nhtsa.gov/odi/tsbs/2019/MC-10162071-0001.pdf, https://static.nhtsa.gov/odi/tsbs/2019/MC-10169807-0001.pdf, https://static.oemdtc.com/TSB/MC-10214126-0001.pdf, an updated engine design to replace the flawed engine https://fordauthority.com/2022/09/ford-2-0l-ecoboost-coolant-issue-and-fix-detailed-by-tech-video/, class action lawsuit https://www.fordecoboostlawsuit.com/, and countless forums and videos with affected customers.
When starting my car the engine would putter for a bit before running smoothly. The engine light eventually came on and I took it to Sunshine Ford in Newburgh, NY. They told me there were two misfires when they hooked it up to the computer and they found coolant in cylinder one when they took the spark plug out. They told me I needed a whole new engine on my car with only 85,000 miles. I found out there is a technical service bulletin on this exact problem for my car and ford knows this is an issue. It should be a recall.
The 2.0 Ecoboost engine of our 2017 Ford Edge overheated at @65K miles leaving my wife stranded and the vehicle in danger of catching fire. We first noticed a check engine light @60K with diagnostic code P0301 cylinder misfire detected, so I replaced spark plugs and check engine light went out. At @63K check engine light came back on so thinking it was a bad tank of gas I added a fuel treatment and again the check engine light went out. At @64K miles the check engine light once again comes on and before I could get it in to our Ford dealer to figure out what is going with the car my wife got message on dash engine was overheating. After towing it to Ford dealer for a diagnosis of the problem we found out it was due to a coolant intrusion between cylinders 1 and 2 which caused the engine to run out of coolant resulting in the engine to overheat. In 2017 Ford began producing the 2.0 Ecoboost engines with a new open deck block design with channels cut between the cylinders for engine coolant passage. Unfortunately, this new design was flawed because it does not provide adequate sealing area between the cylinders for a proper head gasket seal, which in turn, leaves the engine prone to coolant leakage into the cylinders causing premature engine failure. Ford is well aware of the faulty design and have since corrected it with a new engine block design which incorporates cross drilling the engine block for coolant passage instead of machining cuts through the area needed to provide a proper head gasket seal. Ford TSB 22-2229 addresses the the problem requiring the replacement of the faulty designed engine with a new long block assembly replacement manufactured in accordance to the new 2.0 engine manufacturing design specifications. This engine replacement procedure is very expensive at over $7000 especially when the customers 60K powertrain warranty has expired and Ford customer service will provide NO help assisting with the cost of fixing the problem.
Within the past few weeks I recall hearing an explosive sound while driving. I pulled over to assess the situation but could not see any obvious cause of the loud noise. I seldom open the moon roof but when I did I made the connection between the explosive sound and the shattered glass moon roof. My research shows that there have been many reported incidents of shattering moon roofs and I would like to know if the manufacturer is liable for the damages.