2022 Ford Edge Complaint Log

Vehiculo defectuoso así me lo vendió el dealer epic chevrolet de sacramento se apaga el solo se ahoga el motor etc

The wireless pad charger overheats your phone and is a know problem and I dont understand why there isn't a fix yet there are thousands of complaints online about this issue

The contact owns a 2022 Ford Edge. The contact received notification of NHTSA Campaign Number: 26V124000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while shifted into reverse(R), the rear-view camera failed to display a clear image. The contact resides in a hot climate, and the center digital screen failed to allow access to the air conditioner settings. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 20,000.

2022 Ford Edge Gear selector goes in drive and does not move, lamp says shift system malfunction.

The transmission on my 2022 Ford Edge is experiencing premature failure at approximately 81,000 miles. The vehicle exhibits repeated harsh jerking during acceleration, most notably at approximately 15–20 mph and occasionally around 40 mph. Additionally, the vehicle has experienced intermittent failure to engage in reverse. When reverse does engage, it sometimes does so with a sudden and forceful jerk. These issues create a safety concern due to unpredictable vehicle behavior, especially in low-speed traffic, parking situations, and when reversing. The hesitation and harsh engagement could increase the risk of a crash or injury. The vehicle now requires a full transmission replacement.

The contact owns a 2022 Ford Escape. The contact stated that while entering an onramp at 40 MPH, the vehicle in front of her vehicle came to an abrupt stop, and the contact crashed into the vehicle. The contact stated that only the front driver side knee air bags deployed upon impact. The contact was taken to the hospital by ambulance and was treated for pain in her chest as well as an injury to her left carotid artery. Due to the severity of her injury, the contact was transported to another hospital, where several tests, including a CT scan, EKG, ultrasound, and X-rays, were performed. The contact remained in the hospital overnight and was given medication for her injuries. A police report was filed. The other driver did not sustain any injuries. The vehicle was towed to the contact's home, where an insurance adjuster inspected the vehicle. Neither the dealer nor the manufacturer had yet been notified of the failure. The vehicle had yet to be diagnosed or repaired. The failure mileage was approximately 63,000.

This car I bought a year ago from the dealership has stalled out numerous times. It has been to the dealership multiple times to be fixed. The battery has been replaced along with the fuel pump twice. The car has been to the dealership several times. They can not seem to figure out the problem. I am not sure what to do. But this is becoming a hazard on the road.

The contact owns a 2022 Ford Edge. The contact stated that while driving 25 MPH, the accelerator pedal was depressed, and the vehicle shuddered. There was an abnormal thud coming from the engine compartment. There was no warning light illuminated. The contact stated that the RPM was fluctuating and the engine revved while the accelerator pedal was depressed. The contact had taken the vehicle to a local dealer, where it was diagnosed, and determined that the torque converter and the transmission needed to be replaced. The contact stated that the dealer advised that the failure was a known failure and that there was a Technical Service Bulletin Number: 25-2154 that detailed the repair. The contact was advised by the dealer that a full transmission replacement was denied by the manufacturer, and that only the torque converter was replaced. The vehicle was partially repaired. The contact stated that the vehicle started shuddering and shaking while the accelerator pedal was depressed. The manufacturer was informed of the failure. The failure mileage was approximately 64,500.

Vehicle started shuddering. Year is a 2022 so less than 5 years old. My son and I both drive this vehicle and the car starts to slow and jerk making it unsafe to drive. Taken vehicle to many shops who could not find the problem. Finally took it to Ford and they confirmed the torque converter is failing. I bought this vehicle because I thought it would be a safe family vehicle and boy was I wrong. Please make this right. I've done my research and I've seen many complaints about this same exact problem. Noone in this current economy has 11,000 to put into a vehicle I still have 6 years to pay on. This vehicle is new and should not need a new transmission.

The contact owns a 2022 Ford Edge. The contact received notification of NHTSA Campaign Number: 26V124000 (BACK OVER PREVENTION); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

Airbag System Failure Warning - Dealer is unable to diagnose The ford pass app alerted me that my airbag system was not functioning and instructed me to not drive the vehicle and to have it towed to a dealership. This too me seemed like a very serious alert. I immediately called the dealer and brought the vehicle in to have it looked at. During the call the dealership technician confirmed for me that the problem had persisted for a couple of days prior and was concerned that I just found out about it. Naturally the day I took it in the light went off. The technician looked at it for over a day and ultimately said they could not determine the cause. They then advised me to continue driving the vehicle and only return when the warning appears again. I called Ford to get their take on this problem and to ask for help, and I got the same response, that there is nothing that the dealer can do unless the light is actively on. This contradicts fords own safety warning and leaves me driving a vehicle that may have a non-functional airbag system. I am reporting this because it appears to be a potential safety defect, and the dealership was unable to repair it. I am not sure if this is a defect of the airbag system itself, or the system that monitors the safety of the vehicle. If there is a couple days of specific warnings that ford and the dealer has access too, I wouldn't think that they would need the light to be actively on for diagnosis. I have attached a screenshot the warning in the ford pass app, however it will no longer let me view details that I had before, just the occurrence and warning name.

The rearview camera is not working

I was driving to work, was approx 15 miles into trip when the wrench sign came on the dash, within the next 5 to 10 miles the vehicle starting shifting weird, by the next 5 miles as I pulled to stop light the vehicle had hard shifting down and would be hesitant to move when pushing on gas and within the next few miles continued to get worse and started smelling a burnt smell. Pulled into hospital parking lot and had a pwertrain failure on the ford app. Edge Titium 2022 with approx 91000 miles, mostly highway miles, towed to dealership, extended warranty only will cover certain amount of transmission which now leaves me either getting a used with only a 6 month guarantee or paying for a new one. Prior to this there had been no shifting or other indicators that the transmission had any problems.

I was in a car accident the doors had locked me & the other passengers in the car we had to kick & yank on the door for the car door to open also had to be cut out the car .

To Whom It May Concern, I am writing to formally report an ongoing and concerning issue with my 2022 Ford Edge. My vehicle has begun hesitating when pressing the accelerator and jerking between 20 mph and 40 mph. Some days the issue is worse than others, but it has progressively made the vehicle feel unreliable and unsafe to drive. At times, it feels as though the vehicle may break down while in motion. After researching this issue, I have found that many other Ford Edge owners are experiencing the same symptoms, with the torque converter frequently identified as the cause. This appears to be a widespread and recurring problem rather than an isolated incident. Additionally, the vehicle will coast between approximately 2,000 and 5,000$. This behavior is not normal and raises serious concerns regarding drivability, safety, and long-term damage to the transmission. Given how common this issue appears to be among Ford Edge vehicles, I strongly believe this warrants further investigation and the establishment of a recall. Owners should not be financially responsible for a known and recurring manufacturing defect. I am requesting that Ford address this issue promptly and take responsibility for repairs associated with this problem. I appreciate your time and look forward to a resolution. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

-Yes it's available to inspect. -Drivers seat heater overheated and caused 2nd degree burns on 10-20% of my body. No warning lights or alerts. - yes it's been reproduced by mechanic. - no it has not been inspected. - no warning lamps. No error codes. No messages. No other warning.

I was driving and heard a loud popping sound and there was glass everywhere and my part of my sunroof was blown out. I think it was what they can an exploding sunroof.

I was driving down the road in Sioux Falls and went to go on a green light and pushed on accelerator and car hesitated. It finally decided to go and started jerking and going thru all of the gears at once. It did this several times on the way home. There was a lot of traffic out also. The next day I was driving from my house in Harrisburg and it started jerking and deacceralting on its own (with traffic behind me). I got to the stop sign and kept smelling smoke. I shut the car off and restarted it and could only drive 10 miles per hour to get to the shop. This has happened 5 different times. I got to the shop and they said it was my transmission. They stated they hooked it up to computer and threw codes out. 8 days later I took to another shop and they stated the same thing (this shop took my car for test drive and understood what I was talking about). I called Ford about it and they stated they could not help me and hung up. It is a safety issue. I could of been crossing railroad tracks when this happened and a train could of been coming down the tracks.

Torque converter coming apart inside housing. Metal making its way into the transmission at about 87,000 miles. Dealership inspection was concluded and transmission replacement was recommended. No lights or messages due to problem. This issue results in shuddering and poor shifting along with potential transmission failure while driving, making it extremely unsafe.

Driving highway speeds and all of sudden lost power. Light came on and said power train issue. Transmission totally went out?! Parking brake would come on randomly when putting car in park without engaging the parking brake.

Back up camera goes black and sometimes it shows as a white blank screen and says contact dealer

The contact owns a 2022 Ford Edge. The contact received notification of NHTSA Campaign Number: 25V315000 (Back Over Prevention), and while speaking to the dealer the contact was informed that the recall repair was performed via satellite. Despite the remedy being completed, the infotainment center experienced continued blackouts, a frozen screen, and displayed various warning lights, indicating that several functions within the vehicle were unavailable. The failures also occurred with the back over prevention camera while the vehicle was in reverse. The contact spoke with the dealer and was informed that no further repair could be completed because the recall repair was a one-time free repair. The manufacturer was not informed of the failure. The failure mileage was approximately 60,000.

Has happened on about 3 or 4 occasions that as I am driving it will get a buzzer sounding and red light on dashboard indicating collision is about to happen although there is no other cars or obstacles in the roadway

Was driving about 30 miles a hour and there were no other cars on the road and there were no obstacles in the road and tbe forward collision warning alert started flashing and dinging on the dashboard. There was absolutely no reason it should have gone off this is about the 4th time it has randomly done this now and it’s a bit concerning

A month ago I rear ended somebody. I take full responsibility for this. However the crash alert did not go off. Yesterday I was driving down the road in the dark at about 6:00 AM, by myself, nobody else around and the crash alert went off for about two minutes saying that I was about ready to get into a wreck. Ford did look at it two weeks ago, they had one of their techs walk around it make sure that the crash alert would go off and apparently it did.

I wanted to report that on this vehicle Ford has a very unsafe and hazardous horn. I just purchased the car and had to use the horn for the first time yesterday to avoid a car hitting me. I avoided an accident but the other driver said they did not hear my horn. The horn sound is not loud at all and i thought it was defective. I had others listen to it and they all were amazed at how ineffective the volume was. I did some research on line and found i am not the only one that complained about this to Ford. Apparently Ford changed the horn assembly in sometime after 2017 on the Ford Edge to save money. Apparently there is no federal standard for horn decibel levels on automobiles. I travel with small grandchildren in this car and feel this makes it unsafe, as many, many others do after researching this. It is a disaster just waiting to happen. Can you confirm that there are no regulations for automobile horns other than that they work? I just wanted to bring this up as it is dangerous to drove a vehicle like this. Interested in knowing if you have received any other complaints. Most of the research i have done shows owners actually having the horn assembly removed and replaced with one that actually works correctly at their own expense. Seems Ford should be held accountable for this defect. Seems the opted for profit over safety here. Thanks.

The display tablet will randomly stop working and just display a white screen and doesnt work for a few minutes. This started happening after the update ford recently did to fix the back up camera issue.

Was driving about 35 mph and out of no where the frontal collision warning went off for no reason. I was the only car on the road at the time and there was no objects in the road either

The contact owns a 2022 Ford Edge. The contact stated that while reversing, the rearview camera intermittently became inoperable. The contact stated that the rearview image occasionally failed to display properly. The dealer was not contacted. The vehicle was not yet diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 78,217.

What component or system failed or malfunctioned, and is it available for inspection upon request? Transmission How was your safety or the safety of others put at risk? Harsh/jerky shifting, could result in transmission failure Has the problem been reproduced or confirmed by a dealer or independent service center? No Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? None

The contact owns a 2022 Ford Edge. The contact stated that while the vehicle was parked, the rearview camera became inoperable. The contact stated that while attempting to reverse, the rearview camera image was displayed but then went blank. The contact stated that due to the failure, the vehicle struck an object. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The contact received notification of NHTSA Campaign Number: 25V315000 (Back Over Prevention); but the VIN tool showed no open recall. The approximate failure mileage was 86,000.

Vehicle is experiencing sluggish acceleration and stalling when driving under 40 mph. Vehicle has stalled in heavy traffic on occasion. Further investigation with transmission is being conducted soon. No other issues with powertrain to this point, vehicle maintenance has been on or only slightly behind schedule per recommended maintenance schedule. Hundreds of other similar make and model vehicles have reportedly had similar issues.

The contact owns a 2022 Ford Edge. The contact received notification of NHTSA Campaign Number: 25V315000(Back Over Prevention); however, the part to do the recall repair was not yet available. An unknown local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that the parts were not yet available. The contact had not experienced a failure. The VIN was not available.

The contact owns a 2022 Ford Edge. The contact stated while in reverse(R), the rearview camera displayed a blank image. The contact then received notification of NHTSA Campaign Number: 25V315000 (Back Over Prevention); however, the part for the recall repair was unavailable. The contact recently took the vehicle to the dealer and was informed that the vehicle was no longer under recall despite receiving the recall letter in the mail. The VIN tool confirmed that the vehicle was not under recall. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 15,000.

Torque converter failure.

Stuttering between 10-35mph no warning lights went to dealer to get and fuel injection flushed but was told i couldnt do so bc i needed to have transmission looked at and then was advised that i would have to leave it at the dealership for 2weeks with no loaner before anyone could look at it which meant that i had to pay for a rental while waiting just to see if that was the issue the. To be told it will be about 8000 to replace the transmission

Swerved to miss deer and ended in a ditch and all the airbags deployed except for the steering wheel airbag.

The contact owns a 2022 Ford Edge. The contact received notification of NHTSA Campaign Number: 25V315000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The vehicle was taken to the dealer, where it was diagnosed and determined that the Accessory Protocol Interface Module (APIM) software needed to be updated. The vehicle was not repaired. The dealer confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Transmission. Everyone that owns a 2022 ford edge sel have had to either buy a new transmission or rebuild… out of my 4 vehicles with over 100k miles I have never had transmission issue and now I buy this car and it has transmission issues I’m over it. Ford need to recall their transmission

Jerking harshly when shifting. Feels like a strong shudder. Light comes on and off. Also experienced a failure to shift and had to shut the car off. Very rough to drive. Car was purchased new, never been in an accident and less then 3 years old

At 67,000 miles the vehicle started lurching forward and then at one point the traction control light came on the dashboard and the vehicle stopped itself while driving, as if the brakes were being applied, but we weren’t applying the brakes. After turning the car off and turning it back on, it drove with hesitation and was slipping between gears. Also, the front collision sensor has been coming on upon startup for quite some time. Took the car to the Ford dealership, and they determined that the torque converter was bad in the transmission and suggested a full transmission replacement. Ford agreed to cover $4000 of the $10,000 replacement. This means I would have to pay $6000 out of pocket to get a new transmission. We previously had a 2020 Ford edge and had the same exact problem but it was covered under the powertrain warranty as it only had 58,000 miles. At that time, we did a transmission rebuild at the dealership and the car never drove the same after that, which is the reason we bought the 2022 Ford edge, Not thinking we’d have the same exact problem with the transmission.

As we were driving the vehicle it started to hesitate then would begin slipping as it shifted to the point it had to be babied as you drove it. Less than 10k miles out of warranty and only three years old. All of the previous awd edge models had a recall by Ford to cover what I learned was a failing torque converter, requiring a full transmission rebuild. This model has yet to be covered even though it is having the exact same problems as previous versions.

The contact owns a 2022 Ford Edge. The contact stated that while driving uphill at approximately 60 MPH, the vehicle failed to upshift and hesitated to maintain automotive power. No warning light was illuminated. The contact pulled over to the shoulder of the road and had the vehicle towed back to the residence. The vehicle was taken to a local dealer where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired due to the cost. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 120,000.

While driving around a curve the tire locked up and I was unable to turn and we ended up in the ditch. There was no collision. Myself and my child could have been seriously injured in this accident. 6 airbags deployed. Apon inspection the fender liner appears to have ripped off the back of the fender well and lodged into the top of the tire and the top front of the wheel well. Pheonix collision had to cut the liner from the car in order to release the tire. The police believed the accident was cause by the wheel well liner as well as pheonix collision. Vehicle was inspected on the scene by the springfield police. Vehicle was also inspected by Pheonix collision in springfield Illinois. There were no warning lights, messages or other symptoms before the accident. Due to this accident my car has almost $19,000 in damages. The passenger side of the vehicle has a few dents from going in the ditch and the front grill had a few broken pieces. There is no damage to the driver side of the vehicle where the felt liner locked up the tire. I have seen numerous people complain how the liner sags down or tears. I didn't notice the liner hanging down or any damage to the liner prior to the accident.

Transmission surges and shudders in low gears making driving at low speeds unsafe. Often feels like driving over heavily pot-holed roads when roads are fine. Jerking forward and backward while accelerating.

While driving at a slower speed between 20-40 mph the car will have a power surge as my mechanic called it. The RPMS constantly bounce while driving. It is hesitant to accelerate and is riding rough at a low speed. This is a risk while speeding up in traffic or merging onto the interstate the car is hesitant and can’t keep up with traffic which could cause a bad wreck. I had my vehicle at my local mechanic yesterday. It goes to my local ford dealer for inspection next week and they also told me they’ve had multiple reports of this issues from people. I have no lights on, on my dash and my local mechanic checked all my fuses and they were all good. He hooked a code reader up and there were no codes that showed up. This issue started last week on my vehicle.

Shuddering starting at 78,000 miles. Needed new torque converter. Common complaint/issue with this model.

The contact owns a 2022 Ford Edge. The contact stated that while reversing, the rearview camera image was delayed while being displayed. The contact stated that a message that the Collision Assist was not available was displayed. Additionally, the contact stated while driving 55-60 MPH and depressing the brake pedal, the vehicle lurched forward several times. Additionally, the contact stated that upon attempting to drive from a complete stop, the accelerator pedal was depressed but the vehicle failed to respond. The contact stated that the vehicle lurched forward while responding, and the vehicle jerked while driving. The contact was able to pull into a parking lot. The contact stated that upon shifting to reverse(R), the vehicle failed to respond. There was no warning light illuminated. The vehicle was towed to an independent mechanic, where the transmission was taken apart, and the contact was informed that the transmission had failed and there were metal shavings in the transmission. The vehicle was then towed to Goldsberry's Transmission, where it was determined that the transmission needed to be rebuilt or replaced. The contact authorized the mechanic to rebuild the transmission. The vehicle was not repaired. The dealer was not notified of the failure. The manufacturer was notified of the failure, and a case was filed. The manufacturer informed the contact that no assistance would be provided and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 97,890.

The contact owns a 2022 Ford Edge. The contact stated that while shifted into reverse(R), the image on the display screen was black. The contact stated that no warning light was illuminated. The contact stated that the failure was intermittent. The contact received notification of NHTSA Campaign Number: 25V315000 (Back Over Prevention); however, after contacting the dealer and the manufacturer, the contact was informed that the VIN was not included in the recall. The vehicle was not repaired. The failure mileage was approximately 27,000.

The powertrain control systems transmission shift solenoids is not responding as expected or is stuck in the on position. Some transmission gears may not being available resulting in delayed or harsh shifts into another gear. The vehicle has a shutter that didn’t throw any codes. The vehicle was inspected at a Ford dealer and was told they see nothing wrong and no codes. Withing 30 miles the car was jerking badly and slipping gears. This caused uncontrollable harsh jerking and instant limp mode with no acceleration while driving on a highway. Drive it back to dealer service. Then I got a warning about the power train transmission. Upon further inspection was told the transmission needs completely replaced. There was absolutely no warning before the transmission completely failed. No way to tell it was failing. Ford refuses to handle the issue other than charging me for a new transmission. There are bulletins with similar problems to this year ford edge from the same factory but a few months different time span so no coverage is offered.