2010 Ford Escape Complaint Log

SEATBELT WILL NOT UNCLICK ONCE BUCKLED NOW SEAT BELT WILL NOT CLICK OR BUCKLE AT ALL. ON THE DRIVER SIDE OF THE VEHICLE.

AIR CONDITIONING DOES NOT WORK AND RADIATOR FAN RUNNING CONSTANTLY AND LOUDLY SOUNDING AS IF IT WILL BLOW UP. THE AIR CONDITIONING SYSTEM PARTS HAVE BEEN REPLACED AS HAVE THE RADIATOR FAN RELAY SWITCH. THE ISSUES ARE RE-OCCURING AGAIN. FORD DEALERSHIPS CLAIM THEY HAVE NO KNOWLEDGE OF THIS PROBLEM OR OF A FIX, ALTHOUGH THERE ARE MANY SIMILAR COMPLAINTS ONLINE. THESES ISSUES APPEAR SOMEHOW TO BE RELATED BECAUSE WHEN THE RAD FAN IS ON HIGH, SOON AFTER THE AIR CONDITIONING UNIT DUMPS THE COOLANT. I JUST HAD A 5,000 MILE OIL CHANGE AND INSPECTION AND THE COOLANT WAS SAID TO HAVE BEEN FILTHY, BUT IT HAD JUST BEEN REPLACED IN EARLY JULY 2017, WHEN THE AIR CONDITIONING UNIT DUMPED IT. THE AIR CONDITIONING IS NOT WORKING AND THE RAD FAN IS RUNNING ON HIGH ALL THE TIME.

I HAVE A 2010 FORD ESCAPE. THE CAR JERKS WHEN ACCELERATING. FEELS LIKE YOU'RE GETTING HIT FROM THE BACK. FORD AUTHORIZED DEALERSHIP BEEN TRYING TO GET IT FIXED FOR ABOUT TWO YEARS NOW CLAIMING THAT THE FAULTY PARTS ARE REPLACED/FIXED. NOW MY EXTENDED WARRANTY HAS EXPIRED AND I STILL HAVE THE SAME PROBLEM. THIS IS A SAFETY ISSUE IF THE VEHICLE JERKS AND HAVE TO LOOK AROUND.

THE VEHICLE WAS IN MOTION AT 55 MPH ON A HIGHWAY WHEN THE ELECTRIC POWER STEERING FAILED AND HAD NO POWER STEERING. THE CONSOLE THEN HAD A WARNING COME UP SAYING A POWER STEERING FAILURE ACCURED. THIS VEHICLE DID HAVE THE RECALL DONE FOR THE POWER STEERING AT WHICH TIME THERE WERE NO PROBLEMS

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE RECALL NOTIFICATION WAS RECEIVED IN JANUARY OF 2018. THE CONTACT STATED THAT THE ENGINE WARNING INDICATOR REMAINED ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ENGINE INDICATOR REMAINED ILLUMINATED DUE TO A FUEL SYSTEM FAILURE. THE CONTACT CALLED SCHICKER FORD (3300 SOUTH KINGS HIGHWAY BOULEVARD, ST LOUIS, MO 63139, 314-664-4100) AND WAS ADVISED NOT TO DRIVE THE VEHICLE. THE DEALER STATED THAT PARTS WERE ORDERED, BUT WERE STILL ON BACKORDER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND FILED CASE NUMBER: CAS14252911. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. WHILE DRIVING 45 MPH, THE POWER STEERING ASSIST FAILED AND THE CONTACT LOST CONTROL OF THE VEHICLE. THE VEHICLE SPUN OUT WITHOUT CRASHING. THERE WERE NO WARNING INDICATORS ILLUMINATED BEFORE THE FAILURE. THE VEHICLE WAS DRIVEN TO THE CONTACT'S HOME. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING), BUT THE VIN WAS EXCLUDED FROM THE RECALL. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 119,000.

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. WHILE THE VEHICLE WAS PARKED, THE REAR HATCH DOOR WINDOW SHATTERED AFTER THE HATCH DOOR WAS CLOSED. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE LOCAL DEALER (GORNO FORD IN TRENTON MI) WAS NOTIFIED, BUT THE MANUFACTURER WAS NOT. THE FAILURE MILEAGE WAS 100,000.

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. WHILE THE VEHICLE WAS PARKED IN THE DRIVEWAY, FUEL WAS NOTICED LEAKING FROM UNDERNEATH THE FRONT DRIVER'S SIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL LINE HAD DETERIORATED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 63,800.

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 45 MPH, THE STEERING WHEEL SEIZED AND THE POWER STEERING ASSIST WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS ABLE TO COAST TO THE SIDE OF THE ROAD. THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE, BUT THE STEERING WHEEL WAS DIFFICULT TO MANEUVER. THE CONTACT WAS ABLE TO DRIVE HOME. THE CONTACT CALLED BILL KNIGHT FORD OF STILLWATER AT (405) 372-7144 (LOCATED AT 4405 W 6TH AVE, STILLWATER, OK 74074) AND WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN A RECALL AND THERE WOULD BE A DIAGNOSTIC AND REPAIR FEE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE MANUFACTURER INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 200,000.

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. LES STUMPF FORD IN APPLETON, WISCONSIN (3030 WEST COLLEGE AVE, 54914) WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT SMELLED A FUEL ODOR IN AND AROUND THE VEHICLE. THE FAILURE MILEAGE WAS UNKNOWN. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT THE TRANSMISSION FAILED TO HANDLE RAPID ACCELERATION WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE TRANSMISSION REMAINED IN A HIGHER GEAR DESPITE THE DRIVER DECELERATING AND THE VEHICLE SURGED TO A HIGH RATE OF SPEED, WHICH INCREASED THE RISK OF A CRASH. THE CONTACT HEARD AN ABNORMAL NOISE, THE TRANSMISSION WAS HESITANT, AND THE VEHICLE LUNGED FORWARD WITHOUT WARNING. THE CONTACT HAD TO DRIVE IN FIRST GEAR (LESS THAN 25 MPH) BECAUSE OF THE FAILURE. DEWEY MOORE FORD (143 TX-49, HUGHES SPRINGS, TX 75656, (903) 639-2516) DIAGNOSED THAT THE TRANSMISSION ASSEMBLY NEEDED TO BE REPLACED AND NO TRANSMISSION RECALLS WERE ISSUED FOR THIS YEAR, MAKE, AND MODEL VEHICLE. THE MANUFACTURER ISSUED NINE TECHNICAL SERVICE BULLETINS REGARDING THE POWER TRAIN. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THIS YEAR AND MODEL VEHICLE WAS NOT INCLUDED IN A RECALL CAMPAIGN. NO FURTHER ASSISTANCE WAS OFFERED. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. WHILE STOPPED AT A RED LIGHT, THE VEHICLE BEGAN TO LOSE POWER STEERING ABILITY AND THE "POWER STEERING ASSIST FAULT" WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO SUNRISE FORD OF NORTH HOLLYWOOD (5500 LANKERSHIM BLVD, HOLLYWOOD, CA), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. WHILE DRIVING 20 MPH, THE VEHICLE SHOOK AND THE STEERING WAS DIFFICULT TO TURN AND FAILED TO MANEUVER. ALSO, THE POWER ASSIST FAULT WARNING INDICATOR ILLUMINATED. THE CONTACT CALLED A LOCAL DEALER (CARUSO FORD LINCOLN, 3500 CHERRY AVE, LONG BEACH, CA 90807) AND WAS INFORMED TO SCHEDULE A SERVICE APPOINTMENT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE, BUT NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 94,000.

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT THE EPS FAILED AND CAUSED THE STEERING WHEEL TO VIBRATE ABNORMALLY. IT WAS DIFFICULT TO TURN THE STEERING WHEEL IN EITHER DIRECTION AND THE EPS WARNING INDICATOR RANDOMLY ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT DIAGNOSED BY AUTONATION FORD ST. PETERSBURG (2525 34TH ST N, ST. PETERSBURG, FL 33713, (727) 231-1323). THE MANUFACTURER STATED THAT THE VEHICLE WAS EXCLUDED FROM AN EPS RECALL AND PROVIDED NO SOLUTION OTHER THAN THE DEALER REPLACING THE PART. THE FAILURE MILEAGE WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE MANUFACTURER FAILED TO REPAIR THE VEHICLE WITHIN A REASONABLE AMOUNT OF TIME. THE DEALER (CAPITAL FORD, 4900 CAPITAL BOULEVARD, RALEIGH, NC, 919-790-4701) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

POWER STEERING ASSIST LIGHT CAME ON WHILE DRIVING ON THE HIGHWAY. ONCE I WAS ABLE TO PULL OVER TO A STOP, I PUT THE CAR IN PARK, THE STEERING WHEEL WAS SHAKING WHILE I HAD THE CAR IN PARK. I PUT THE CAR IN GEAR AND WENT TO TURN THE CORNER AND POWER STEERING WAS GONE.

WAS DRIVING ON SPRING GARDEN STREET...TURNING LEFT ON COLUMBUS BLVD...THERE WAS A STRANGE BEEP NOISE FROM DASH AREA ..THAN LOST POWER STEERING. THE WARNING 'POWER STEERING ASSIST FAILURE' POPPED UP ON SCREEN. WAS VERY HARD TO STEER...AND ALMOST IMPOSSIBLE TO PARK.

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE). THE DEALER RAPID FORD (1510 S POKEGAMA AVE, GRAND RAPIDS, MN 55744, (218) 326-0551) SCHEDULED AN APPOINTMENT FOR 1PM TODAY 03/27/18 AND THEN STATED ONCE THE CONTACT ARRIVED THAT THE PART WAS NOT AVAILABLE. THE CONTACT WAS UNCERTAIN AS TO WHEN THE PART MAY BECOME AVAILABLE AND IF A FAILURE MAY PROGRESS WHILE WAITING FRO REMEDY PARTS. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.

THE POWER STEERING SYSTEM WAS RECALLED BY A PREVIOUS RECALL IN 2014 TO REFLASH THE SYSTEM; HOWEVER, NOW THE ACTUAL SENSORS OF THAT SYSTEM ARE FAILING RESULTING IN LOSS OF POWER STEERING AND SAFETY ISSUES AT LOW SPEEDS. SENOR THAT FAILED IS CL8Z3F818A.

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. WHILE REVERSING OUT OF A PARKING SPACE, THE STEERING COLUMN SEIZED WITHOUT WARNING. THE CONTACT PARKED THE VEHICLE AT A RELATIVE'S HOUSE. THORNHILL FORD LINCOLN (500 FORD FAIRLANE US-119, CHAPMANVILLE, WV) WAS CONTACTED, BUT THE VEHICLE WAS NOT DIAGNOSED DUE TO THE FEES. THE MANUFACTURER WAS NOTIFIED AND REFERRED THE CONTACT TO NHTSA. THE VIN AND FAILURE MILEAGE WERE NOT PROVIDED

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. DONLEY FORD-LINCOLN OF MOUNT VERNON, INC. (1455 COSHOCTON AVE, MT VERNON, OH 43050, (740) 392-2222) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. WORLD FORD PENSACOLA (6397 PENSACOLA BLVD, PENSACOLA, FL 32505, (850) 476-9050) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TAKATA RECALL AIR BAG LIGHT CONTINUES TO STAY ON

WHILE DRIVING VEHICLE AT 30 MPH ON CITY STREET, LOST POWER STEERING WHILE MAKING A TURN IN TRAFFIC. VEHICLE CAME CLOSE TO HITTING A PARKED CAR DUE TO SUDDEN AND UNEXPECTED LOSS OF POWER STEERING VEHICLE POSTED A POWER STEERING ASSIST WARNING ON DASHBOARD

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. WHILE DRIVING 35 MPH, THE CONTACT NOTICED THAT THE STEERING WHEEL BECAME DIFFICULT TO HANDLE AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD, TURNED OFF, AND RESTARTED THE VEHICLE. AFTERWARDS, THE CONTACT WAS ABLE TO REGAIN CONTROL OF THE VEHICLE AND DROVE HOME. THE DEALER (WEBB FORD, 9809 INDIANAPOLIS BLVD, HIGHLAND, IN 46322) STATED THAT THERE WERE NO OPEN RECALLS ASSOCIATED WITH THE VIN. THE MANUFACTURER STATED THAT THE VEHICLE WAS REPAIRED PER A PREVIOUS UNKNOWN RECALL, AND ONCE A RECALL WAS CLOSED, IT COULD NOT BE RE-OPENED. THE VIN SEARCH REVEALED NO RECALLS ASSOCIATED WITH THE VEHICLE. THE FAILURE MILEAGE WAS 84,000.

OCCURS AT MULTIPLE GAS STATIONS: REFUEL NOZZLE BECAME JAMMED MULTIPLE TIMES DUE TO A NEW LIP DESIGN SEVERAL HOSES HAD TO BE CUT DUE INABILITY TO REMOVE NOZZLE FROM VEHICLE FIRE DEPARTMENT RECENT REMOVAL ATTEMPT USING FOR FOR INITIAL TEST RESULTED IN SPARKS AT THE FUEL CAP, DAMAGE TO FUEL FILLER NOZZLE, AND DAMAGE TO FORD CAPLESS FUEL FILLER NECK DISCOVERED CAPLESS FUEL SYSTEM IS NOT COMPATIBLE WITH NEW OPW GAS NOZZLES (WILL CATCH AND DAMAGE OR DESTROY RETRACTABLE INTERNAL PLUG) CAR NOW UNABLE TO SEAL FUEL SYSTEM, VENTING HYDRO-CARBONS AS A RESULT. REPLACEMENT OF PART WITH OEM PART WILL NOT RESOLVE ISSUE AVOIDING STATIONS WITH OPW NOZZLES WILL PREVENT ISSUE. FIRE DEPARTMENT RECOMMENDED FILING THIS REPORT FOR EXTREME SAFETY CONCERNS INVOLVING FRICTION INDUCED SPARKS AT FUEL FILLER NECK

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. GOWANDA FORD (14650 US-62, GOWANDA, NY) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TT CONSUMER STATED PARTS ARE STILL NOT AVAILABLE.*JB

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. WHILE THE VEHICLE WAS PARKED IN THE GARAGE, THERE WAS A FUEL ODOR AROUND THE VEHICLE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED CAPITAL FORD AT (877) 659-2496 (4900 CAPITAL BLVD, RALEIGH, NC 27616) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER INFORMED THE CONTACT THAT THE PART WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 191,000. PARTS DISTRIBUTION DISCONNECT.

WHILE I WAS DRIVING MY VEHICLE THE POWER STEERING WENT OUT SUDDENLY WITH NO WARNING WHEN I WAS TURNING LEFT ONTO A BUSY HIGHWAY. THERE WAS AN ERROR CODE OF ELECTRONIC STEERING ASSIST FAULT. IT SUDDENLY CAME BACK ON AND I WAS ABLE TO TURN THE VEHICLE BARELY AVOIDING AN ACCIDENT. I FOUND OUT THAT THIS PART HAD BEEN PART OF A RECALL BY FORD AND WAS SUPPOSEDLY FIXED. THE DEALER REFUSED TO OPEN THE RECALL EVEN THOUGH THERE WERE 3 FIXES AND THEY ONLY DID THE FIRST/CHEAPSET ONE.

RECEIVED 'POWER STEERING ASSIST FAULT' ERROR. TOOK TO DEALER AND NEEDED TORQUE SENSOR REPLACED . THERE APPEARS TO BE OTHER NIECES/RECALLS RELATED TO THIS. SHOULDN'T FORD PAY FOR THIS REPAIR AND NOT ME? I WOULD LIKE TO BE REIMBURSED.

POWER STEERING: WIFE STARTED CAR WITH BABY IN THE BACK, AND THE POWER STEERING SYSTEM WAS OUT. CLUSTER DISPLAYING "POWER STEERING ASSIST FAULT". FUSE APPEARS TO BE INTACT. CONTACTED FORD ABOUT RECALL# 14S05, AND MULTIPLE REPS SAY THERE IS NO ACTIVE RECALL, EVEN THOUGH IT'S LISTED ON THE NHTSA SITE.

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE) WAS RECEIVED IN JANUARY OF 2018. THE CONTACT CALLED THE DEALER (SCARSDALE FORD IN SCARSDALE, NY) AND WAS INFORMED THAT THE PARTS NOT AVAILABLE AND WERE ON BACKORDER. THERE WAS NO ESTIMATED TIME FOR RECEIVING THE PARTS. THE MANUFACTURER WAS NOTIFIED AND CONFIRMED THAT THE PARTS WERE ON BACKORDER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

ON THREE OCCASIONS, THE POWER STEERING HAS GONE OUT IN THE MIDDLE OF TURNING, ONCE ON A STREET AND TWICE IN PARKING LOTS. EACH OCCASION WAS DURING COLD WEATHER (GENERALLY AROUND FREEZING). ON EACH TIME, SHIFTING THE CAR INTO NEUTRAL THEN TURNING THE CAR OFF AND ON AGAIN BEFORE RE-ENGAGING THE TRANSMISSION RESULTED IN THE POWER STEERING RETURNING.

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (AUTONATION FORD IN WHITE BEAR LAKE, MINNESOTA) WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TT

WE RECEIVED AN IMPORTANT SAFETY RECALL REGARDING A POSSIBLE CRACK IN THE FUEL DELIVERY MODULE IN JANUARY 2018 NOTICE 16S41/NHTSA RECALL 16V-777. OUR APPT WITH FORD DEALER IN CEDAR RAPIDS WAS POSTPONED BECAUSE THEY ARE UNABLE TO GET PARTS. OUR APPT WITH FORD DEALER IN MT. VERNON IS ON HOLD UNTIL THESE PARTS BECOME AVAILABLE. WHAT'S THE HOLD UP AND WHEN CAN WE EXPECT SERVICE?

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT THE EPS WARNING INDICATOR FLASHED. ALSO, THE STEERING WHEEL BECAME EXTREMELY TIGHT AND DIFFICULT TO TURN LEFT AND RIGHT. THE CONTACT HAD TO APPLY FORCE TO THE STEERING WHEEL WHEN THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO TASCA FORD MAZDA (200 FALL RIVER AVE, SEEKONK, MA 02771, 800-737-0435) FOR DIAGNOSTIC TESTING. THE MANUFACTURER STATED THAT THE RECALL HAD BEEN SERVICED BY RODMAN FORD (53 WASHINGTON ST, FOXBOROUGH, MA 02035, 508-543-3333) AND REFUSED TO PROVIDE A SOLUTION. THE APPROXIMATE FAILURE MILEAGE WAS 83,000.

CAR WAS PARKED IN A PARKING LOT. NOT STARTED. MY MOM PUT SHOPPING PARCELS IN THE TRUNK.WHEN CLOSING THE REAR HATCH DOOR THE WINDOW GLASS EXPLODED OUT. THERE WERE NO ITEMS TOUCHING THE GLASS FROM IN THE TRUNK. THE TEMPERATURE OUTSIDE WAS ABOUT 10 DEGREES FAHRENHEIT.

WHILE DRIVING DOWN THE HIGHWAY AT 60 MPH, THE CAR SUDDENLY AND WITHOUT WARNING SHUTS OFF. I WAS NOT ABLE TO PULL SAFELY OVER AND NEARLY CAUSED SEVERAL ACCIDENTS AS THIS WAS DURING MY NORMAL MORNING RUSH HOUR COMMUTE. IT IS A VERY SERIOUS SAFETY CONCERN FOR ME. MECHANIC SAID HE TEST DROVE THE CAR AND WAS UNABLE TO EXPERIENCE THE SUDDEN SHUT DOWN. ADDITIONALLY, THIS HAPPENED ON CITY STREETS AT APPROXIMATELY 35 MPH, SAME THING SUDDENLY AND WITHOUT WARNING THE CAR SHUTS DOWN.

I WAS STOPPED IN A LANE WAITING TO DO A MICHIGAN LEFT TURN, IN CITY TRAFFIC. THE ENGINE STUMBLED, A CHIME WENT OFF, AND I GOT AN ERROR MESSAGE "POWER STEERING ASSIST FAULT". THE ENGINE STALLED. I RE-STARTED THE VEHICLE AND HAD NO POWER STEERING. THERE WAS NO WAY I COULD COMPLETE THE TURN AND I HAD TO GET OUT OF THE VEHICLE (TEMPERATURE OF 14F) AND WAVE VEHICLES BEHIND ME AROUND ME. THE DEALER SAID THAT FORD KNEW ABOUT MARGINAL QUALITY PARTS AND WAS SELECTIVE ABOUT REPLACING THEM.

THE STEERING: ELECTRIC POWER ASSIST SYSTEM/TORQUE SENSOR. I HAVE NO POWER STEERING WHAT SO EVER. LOST ALL POWER STEERING. CANNOT DRIVE VEHICLE.

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. WHILE PULLING OUT OF THE DRIVEWAY AT 5 MPH, THE STEERING WHEEL WOULD NOT TURN. THE POWER STEERING WARNING INDICATOR ILLUMINATED BEFORE THE FAILURE OCCURRED. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO BE DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 160,000.

WHILE VEHICLE WAS IN MOTION THE POWER STEERING WENT OUT, ALMOST CAUSING TOTAL LOSS OF CONTROL OF CAR. IF THE DRIVER, MY SON, WASN'T AN ATHLETE AND VERY STRONG, THIS COULD HAVE BEEN A VERY SERIOUS ACCIDENT. AFTER PAYING $135 FOR A DIAGNOSTIC, WAS TOLD THAT THERE WAS A FAULTY STEERING ANGLE SENSOR. THE VEHICLE WAS MANUFACTURED IN MARCH AND WE WERE TOLD BY FORD THAT ONLY ESCAPES MANUFACTURED AFTER SEPTEMBER WERE ELIGIBLE FOR A RECALL FOR THIS SPECIFIC PROBLEM. WE WERE GIVEN A CASE FOR REVIEW - CAS13810835 - FROM FORD BUT WERE TOLD THAT THEY WOULD NOT HELP PAY FOR THE $557.49 BILL (IN ADDITION TO THE $135). WE WERE ALSO TOLD THAT THERE HAVE BEEN MANY COMPLAINTS AND TO SAVE OUR RECEIPTS JUST IN CASE FORD EXPANDS THE RECALL.

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. WHEN THE CONTACT ATTEMPTED TO START THE VEHICLE, SHE HAD TO FORCE THE KEY INTO THE IGNITION IN ORDER TO START THE ENGINE. IT SOMETIMES TOOK SEVERAL MINUTES TO GET THE VEHICLE TO START. THE VEHICLE WAS TAKEN TO DIERS FORD LINCOLN (2445 N BROAD ST, FREMONT, NE) WHERE IT WAS DIAGNOSED THAT THE STEERING AND IGNITION FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 25,000. *TT

SENDING UNIT IS CRACKED AROUND THE MOUNTING RING AND LEAKING FUEL AFTER FILLING TANK

I HAVE GOTTEN A RECALL 16V-777, 16S41/NHTSA. I HAD TAKEN MY CAR IN FOR OIL AND THEY CHECKED THE RECALL, THEY TOLD ME MY TEST FAILED AND WOULD NEED TO REPLACE THE PARTS. I HAD TO TAKE IT BACK. SO SOON AS I TURNED OFF MY CAR AFTER I LEFT THERE. I HAD A PROBLEM RESTARTING IT. I CALLED THEM AND THEY TOLD ME TO WAIT A FEW DAYS, THAT THERE MAYBE AIR IN THE LINE. IT HAD GOTTEN WORSE. WENT BACK IN FOR REPAIR. IT WAS GOOD FOR A FEW DAYS AND NOW I AM HAVING THE SAME PROBLEM WITH IT RESTARTING. I WENT TO A DIFFERENT FORD GARAGE. THEY TOLD ME THEY WON'T TOUCH IT BECAUSE A DIFFERENT GARAGE DID THE WORK. AT THIS POINT I HAVE NOT BEEN BACK TO THE GARAGE THAT DID THE WORK YET. I WAS NOT HAVING ANY PROBLEMS BEFORE THE REPAIR WAS DONE. SO THE ONLY PROBLEM I HAVE IS IT WHEN I AM TRYING TO START MY ESCAPE.

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (MATHEWS FORD IN OREGON, OHIO) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT *JS

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT THE STEERING WHEEL FAILED. ALSO, WHILE DRIVING, THE POWER STEERING ASSIST INDICATOR ILLUMINATED AND THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE TO PREMIER FORD (5000 GLENWOOD ROAD, BROOKLYN, NY 11234, PHONE (718)-859-2000) WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN NEEDED TO BE REPLACED. THE STEERING COLUMN WAS NOT REPLACED. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE FAILURE MILEAGE WAS 84,365.

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. WHILE REVERSING OUT OF THE DRIVEWAY, THE POWER STEERING SEIZED AND A POWER STEERING DEFAULT WARNING DISPLAYED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED WITH A POWER STEERING FAILURE BECAUSE THE STEERING TORQUE SENSOR NEEDED REPLACEMENT. THE VEHICLE WAS REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING) TWO YEARS AGO AT ALL AMERICAN FORD OF OLD BRIDGE (3698 ROUTE 9 SOUTH, OLD BRIDGE, NJ 08857 (888) 693-3019). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 123,000.

REAR WINDOW SHATTERED AS CAR WAS PARKED OUTSIDE, AMBIENT TEMPERATURE OF 12 DEGREES F. NO EVIDENCE OF VANDALISM WAS PRESENT.

2010 FORD ESCAPE WITH 80000 MILES. APROX 3FT LONG HORIZONTAL CRACK IN FRAME ON PASSENGER SIDE NEAR REAR WHEEL.