NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2013 Ford Escape. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT MENTIONED THAT THE WATER PUMP BEGAN TO FAIL AND WAS REPLACED BY AN INDEPENDENT MECHANIC. THE WATER PUMP CONTINUED TO FAIL AND THE CONTACT DISCOVERED NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING); HOWEVER, THE VIN WAS NOT INCLUDED IN THE RECALL. THE CONTACT ALSO STATED THAT ANTI-FREEZE SLOWLY LEAKED FROM THE ENGINE, WHICH THEN LEAKED INTO THE CYLINDER CRACK. THE CONTACT TOOK THE VEHICLE TO GARY SMITH FORD (1 BEAL PKWY NW, FORT WALTON BEACH, FL 32548, (888) 814-7437) WHERE THEY REPLACED THE LONG BLOCK (ENGINE). THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND A COMPLAINT WAS FILED. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 70,000.
WHILE DRIVING ON A HIGHWAY THE FROM OF THE BOTTOM HEAT SHIELD ON MY CAR JUST DROPPED AND STARTED SCRAPPING ON THE PAVEMENT. BY THE TIME I WAS ABLE TO PULL OVER THE SHIELD WAS PRETTY SCRAPED UP. IT APPEARED THAT WHATEVER WAS SUPPOSE TO HOLD IT UP, WAS NOT THERE. I KNOW THAT I DID NOT RUN OVER ANYTHING OR HAVE ANYTHING HIT THE UNDERSIDE OF MY CAR. THAT AFTERNOON I BROUGHT IT TO A FORD DEALERSHIP IN RUTHERFORD, NJ WHERE I WAS CHARGED $368.84 FOR REMOVE AND REPLACEMENT OF THE HEAT SHIELD. THIS ESCAPE IS GARAGE KEPT AND THERE SHOULD HAVE BEEN NO REASON FOR THIS HAPPENING.
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE WOULD OVERHEAT WHILE DRIVING, CAUSING THE VEHICLE TO STALL WITH THE ENGINE COOLANT WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V551000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 58,000.
MY ENGINE LIGHT CAME ON AND MY CAR STARTED TO STALL AND NOT DRIVE. IT STARTED TO SKIP AND AT AS IF IT WAS NOT GOING TO GO WHILE DRIVING. WHEN I STOPPED IT STARTED TO ACT AS IF IT WAS GOING TO CUT OFF IN THE STREET. I HAD TO GET IT TOWED TO A DEALERSHIP. THEY SAID IT WAS MY ENGINE WIRING SYSTEM. COST 500 DOLLARS TO FIX.
INTERMITTENT CHECK ENGINE LIGHT (HAPPENS WHEN IN PARK OR WHEN DRIVING). HOOKED UP TO CODE READER AND GOT P026B7; FOUND ONLINE THAT THE THE ENGINE COOLANT BYPASS VALVE IS DEFECTIVE, BUT NOT RECALLED (TSB 13-02-15). DEALER CONFIRMS CODE AND THAT ENGINE COOLANT BYPASS VALVE IS DEFECTIVE AND SHOULD BE REPLACED BUT REFERENCED TSB 16-0052. DESPITE THE PART BEING SO DEFECTIVE IT HAS BEEN DISCONTINUED, REDESIGNED, AND REPLACED THE DEALER CLAIMS IT ISN'T COVERED UNDER ANY FORM OF WARRANTY.
SINCE AUGUST 2015-APRIL 14, 2016 I HAVE TAKEN MY VEHICLE TO THE FORD SERVICE DEPARTMENT FOUR TIMES DUE TO REDUCTION OF ENGINE POWER/ENGINE OVERHEATING WARNING. MY FORD WAS SUBJECT TO THE RECALL AND SERVICED IN AUG 2015. IN JANUARY 2016 AND TWICE IN APRIL 2016 I HAVE HAD THE SAME ISSUE WITH ENGINE REDUCTION/VEHICLE HEATING GAUGE IDLE ON HOT/THE VEHICLE SPUTTERS AND RIDES EXTREMELY HARD UNTIL YOU CAN COME TO A COMPLETE STOP. ALL INCIDENTS HAVE HAPPENED WHILE DRIVING IN TRAFFIC AND ONCE ON THE INTERSTATE. WHEN IT HAPPENED ON THE INTERSTATE I BARELY MADE IT TO THE SHOULDER AS I HAD TO TRY AND CROSS A LANE OF PASSING VEHICLES TO DO SO. I DO NOT FEEL THAT FORD HAS ADEQUATELY FOUND A FIX FOR THIS HUGE AND DANGEROUS PROBLEM AND I DO NOT KNOW IF A CONSUMER HAS TO BE KILLED FIRST FOR THEM TO LOOK AT IT AND SUGGEST A FIX THAT IS VIABLE TO THE PROBLEM. I AM FEARFUL TO EVEN DRIVE MY FORD DUE TO THE IS PROBLEM SINCE IT ONLY HAPPENS WHEN THE VEHICLE IS IN MOTION. I AM REQUESTING THAT YOU PLEASE REVIEW THIS FOR ALL OF THE CONSUMERS THAT FORD CONTINUES TO SELL THESE AUTOMOBILES TOO.
LOOSES POWER, UNABLE TO ACCELERATE EVEN WHEN GAS PEDAL PUSHED TO FLOOR. IT'S BEEN TO THE DEALER TWICE. NO PROBLEMS DETECTED. UNABLE TO DUPLICATE. SEEMS TO OCCUR WHILE DRIVING VARIOUS SPEEDS 55-45 MPH, CITY DRIVING, STOP AND GO TRAFFIC. USUALLY OCCURS AFTER A STOP/GO TRAFFIC LIGHTS, RIGHT HAND TURNS. OCCURRED AFTER FIRST TIME BETWEEN 25K?-30K MILES. 2013 FORD ESCAPE 1.6 ECOBOOST ENGINE.
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 45 MPH, THE TRANSMISSION DOWNSHIFTED AND THE ENGINE WARNING INDICATOR ILLUMINATED. THE FAILURE RECURRED FIVE TIMES WHILE DRIVING AT VARIOUS SPEEDS. THE DEALER SERVICED THE TRANSMISSION, BUT THE FAILURE RECURRED IMMEDIATELY AFTER THE REPAIR. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,500.
FIRST PROBLEM APRIL 2016 - ENGINE SHAKING AT 55/60 MPH - REAR TRANSAXLE MOUNT REPLACED 5/3/16 SECOND PROBLEM - CAR STALLING AND SHAKING / BUT NOT TURNING OFF - TOWED 5/11/16 - REPLACED MAIN HARNESS WIRING 5/12/16 THIRD PROBLEM - CAR STALLED / NOT STARTING - TOWED AGAIN 5/12/16 - REPLACED LEFT AC MOUNT, NOW TO REPLACE RIGHT AC MOUNT. STILL AT DEALER - 5/31/16
AFTER DRIVING THE VEHICLE FOR 7 MINUTES AFTER I STARTED IT, THE CAR OVERHEATED ON THE HIGHWAY. I HAD TO PULL OVER IN A PARKING LOT AND SHUT OFF THE CAR. WHEN I ATTEMPTED TO OPEN THE TURN ON A CAR AFTER A LITTLE WHILE IT WOULD NOT ALLOW ME. THIS SAME PROBLEM HAD HAPPENED EXACTLY ON MARCH 16 AND THE DEALERSHIP SERVICE HAD REPLACED THE COOLANT STAND PIPE STANDPIPE. THEY SAID THERE IS NO RECALL ASSOCIATED WITH VIN YET IT IS THE SECOND TIME THIS HAPPENS.
RECALL 14S17 SPECIFIED THAT A FAULTING WIRING HARNESS FOR THE MAP SENSOR COULD BE REPAIRED BY SPLICING THE WIRING HARNESS. I HAD THIS RECALL WORK PERFORMED ON MY VEHICLE IN OCTOBER 2014, BUT SINCE THEN THE SYMPTOMS WHICH LED TO THE ORIGINAL RECALL PERSISTED. MULTIPLE TIMES, THE VEHICLE HAS STALLED IN TRAFFIC ON A CITY STREET, OR FAILED TO RESPOND TO THROTTLE INPUTS WHILE MERGING ONTO A HIGHWAY. THESE ARE VERY DANGEROUS SITUATIONS. SINCE THEN, FORD MOTOR COMPANY HAS ISSUED A SERVICE BULLETIN ADVISING FULL REPLACEMENT OF THE SAME WIRING HARNESS (NOT JUST A SPLICE). THIS IS PERFORMED AT MY COST, NOT FMC'S. FULL REPLACEMENT SHOULD HAVE BEEN THE ORIGINAL SOLUTION TO THIS RECALL, AND A SECOND RECALL OR REVISION SHOULD BE ISSUED TO FORCE FORD TO PROVIDE A FULL SOLUTION RATHER THAN A HALF-MEASURE.
WHILE DESCENDING A HILL, THE ENGINE STARTED TO REV UP TO 4000 RPMS AND BACK TO NORMAL, TACHOMETER WAS ALSO SHOWING REVS, MY WIFE HAD TO HOLD HER FOOT ON THE BRAKE DURING THIS TIME. SHE STOPPED THE CAR AND SHIFTED TO NEUTRAL AND SHIFTED BACK TO DRIVE AND CAR HAD NO FURTHER INCIDENTS.
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING AT UNKNOWN SPEEDS, THE VEHICLE OVERHEATED AND SHUT OFF. THE CONTACT STATED THAT THE HAZARD LIGHTS ILLUMINATED AND FLASHED, AND THE ENGINE OVERHEATING MESSAGE DISPLAYED. THE VEHICLE WAS TAKEN TO VAN HORN FORD (1000 E SUMMIT AVE, OCONOMOWOC, WI 53066, (262) 567-5574), BUT THEY WERE UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS TOWED TO GRIFFIN FORD (1940 E MAIN ST, WAUKESHA, WI 53186, (262) 542-5781) WHERE THEY TOPPED OFF THE FLUIDS, BUT ALSO COULD NOT DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER PROVIDED REFERENCE NUMBER: CAS16181232 AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 78,850.
LATCHES LOCKS LINKAGES THIS IS THE SECON DOOR WITH PROBLEMS. FIRST THA BACK DOOR AND NOW THE DRIVER DOOR DOENT CLOSE. IT OPENED DURING DRIVING AND DOESNT CLOSE. 3/28/16.
TL* THE CONTACT OWNS A 2016 FORD ESCAPE. WHILE ACCELERATING TO APPROXIMATELY 5 MPH FROM A STOP SIGN, THE VEHICLE STALLED. THE "ENGINE FAULT SERVICE NOW" WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TURNED OFF AND RESTARTED. WHILE DRIVING, THE ENGINE LOST POWER AND THE TRANSMISSION SHOOK SEVERELY. THE CONTACT STOPPED AGAIN AND WAITED APPROXIMATELY ONE MINUTE THEN THE VEHICLE STARTED NORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE COULD NOT BE DUPLICATED. THE FAILURE RECURRED THREE TIMES IN ONE WEEK. THE VEHICLE WAS REPAIRED UNDER WARRANTY BY THE DEALER THE FIRST TIME THE FAILURE OCCURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 45,121. ...UPDATED 04/19/16 *BF *TR
WASTEGATE SOLENOID NEEDS TO BE REPLACED BUT THE RECALL ONLY COVERS CARS MANUFACTURED IN JULY 2012 OR BEFORE. OURS WAS MANUFACTURED IN FEBRUARY 2013, 7 MONTHS LATER.
TWICE NOW THE RPM ACCELERATE UP AND DOWN WITHOUT YOU PRESSING THE GAS PEDAL. SERVICE ENGINE LIKE APPEARS. THEN WHEN STOPPED AT A STOP SIGN IT TRIED ACCELERATING WITHOUT ME PRESSING THE GAS PEDAL. VERY SCARY.
VEHICLE SOLD TO ME AS PART OF MILITARY CAR SALES PROGRAM OVERSEAS. WHEN ATTEMPTING TO FULFILL RECALLS AT OVERSEAS LOCATION, FORD DEALERSHIP SAID THEY ARE UNABLE TO ACQUIRE THE PARTS NECESSARY FOR COMPLETING THE RECALLS IN THE UK.
LOSS OF POWER STEERING OCCURS AND "STEERING ASSIST FAULT-SERVICE REQUIRED" WARNING APPEARS ON INSTRUMENT PANEL. STEERING THE VEHICLE WITHOUT POWER ASSIST IS EXTREMELY DIFFICULT.
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE FAILED TO ACCELERATE. THE MESSAGE BOARD INDICATOR REQUESTED FOR THE VEHICLE TO BE STOPPED. FOUR MONTHS PRIOR, THE VEHICLE WAS REPAIRED FOR THE SAME FAILURE UNDER A MANUFACTURER RECALL. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT FRACTURES ON THE CYLINDER CAUSED ANTIFREEZE TO LEAK INTO THE COMBUSTION CHAMBER AND DAMAGE THE ENGINE. THE ENGINE HAD TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 109,000.
DRIVING @ 70MPH, GET READY TO MAKE A TURN BY SLOWING DOWN. PUSH ON THE BRAKE TO STOP AND THERE IS NO POWER ASSIST. OVERSHOOT CORNER AND FINALLY STOP APPROXIMATELY 100 FEET PAST WHERE I NEEDED TO TURN. DRIVING ON RURAL ROADS IS THE ONLY REASON I WAS NOT IN AN ACCIDENT. I STILL HAD 20 MILES TO GO TO GET HOME. HAD IT TOWED TO A FORD DEALER. THEY SAY THE VACUUM PUMP HAS FAILED. THERE WAS NO WARNING OR INDICATION OF THIS FAILURE.
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING 40 MPH, THE VEHICLE HESITATED TO ACCELERATE AND STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER, BUT THE CAUSE OF THE FAILURE WAS UNABLE TO BE UNDETERMINED. THE CONTACT MENTIONED THAT THE FAILURE RECURRED MULTIPLE TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V813000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 18,000.
CAR NEARLY STALLS WHEN ACCELERATING FROM A STOP OR FROM A SLOWER SPEED. RPMS REV UP AND WHEN IT FINALLY GOES, IT SURGES FORWARD. THIS IS GOING TO CAUSE ME TO BE REAR ENDED! I'VE HAD THE CAR INTO THE DEALER TWICE ALREADY FOR THIS PROBLEM, YET IT CONTINUES. THERE ARE TWO TIMES WHEN IT OCCURS. FIRST IS WHEN ACCELERATING FROM A STOP AND SECOND IS IF YOU'VE HAD TO SLOW DOWN (WHEN ANOTHER CAR IS TURNING OFF THE ROAD) AND THEN YOU TRY TO ACCELERATE AGAIN. USUALLY HAPPENS IN LOWER GEARS AROUND 15-30 MPH.
PURCHASED VEHICLE IN AUGUST OF 2014 WITH 28,000 MILES ON IT. ABOUT 2-3 WEEKS AGO THE VEHICLE JUST STALKED, LOST ALL POWER THEN DIED ON MY WIFE WITH MY 19 MONTH OLD BABY GIRL IN THE CAR. VEHICLE STARTS RIGHT BACK UP WHEN THIS OCCURS. IT HAPPENS A COUPLE OF TIMES A WEEK AND IS VERY DANGEROUS. SOMETIMES IT WILL DIE WHEN YOU ARE TRYING TO ACCELERATE OR MERGE INTO TRAFFIC. TOOK IT TO THE SAME FORD DEALER WE PURCHASED THE VEHICLE FROM AND THEY WERE ABLE TO REPLICATE THE PROBLEM. HOWEVER, NO CODES ARE PRESENT IN THE VEHICLE EVEN WHEN IT HAPPENS. THE FORD SERVICE WRITER AND TECHNICIAN SAID THAT IT WAS THE THROTTLE BODY. THE VEHICLE HAS 52,000 MILES ON IT HOWEVER I WAS TOLD NO WARRANTY OR RECALL COVERED THE REPLACEMENT OF THE THROTTLE BODY. I PAID FOR THE THROTTLE BODY REPAIR. LESS THAN 48 HOURS LATER THE VEHICLE DIES AGAIN ON MY WIFE WHILE PULLING OUT OF OUR NEIGHBORHOOD. AGAIN WITH MY CHILD IN THE BACK SEAT.
MY CAR WAS EFFECTED BY RECALL 13S12. THIS RECALL HAS A NUMBER OF DIFFERENT ISSUES DEALING WITH ENGINE COOLANT AND CRACKS IN ENGINE CYLINDERS. I TOOK MY VEHICLE IN TO HAVE THE RECALLS FIXED ON IT. 5 MONTHS LATER, MY ENGINE STILL HAS THE LOCALIZED OVERHEATING, ANTIFREEZE LEAKS AND ENGINE CRACKS. THE ENTIRE ENGINE IS RUINED. THE DEALERSHIP SOLD ME A CAR THAT WAS COMPLETELY UNSAFE FOR MY CHILDREN AND I. THIS RECALL IS SAID TO CAUSE ENGINE COMPARTMENT FIRES. EVEN AFTER THEY INITIALLY FIXED THE RECALLS, THE VEHICLE STILL WILL OVERHEAT AND CAUSE FIRES! ADDITIONALLY - RUINING THE VEHICLE ENGINE. FORD WILL NOT REPAIR, REPLACE OR REFUND BECAUSE THEY SAID THEY ALREADY CLOSED THE RECALL OUT - EVEN THOUGH THE RECALL WAS SUPPOSED TO BE FIXED.
FORD HAS ISSUED A SAFETY RECALL FOR THESE TYPES OF CARS BUT HAVE NOT GONE FAR ENOUGH. I HAVE TAKEN MINE TO TWO AUTO REPAIR SHOPS FOR ENGINE COOLANT LEAK AND BOTH COULD NOT FIND WHERE IT LEAKING YET I HAVE TO EVERY MONTH ADD COOLANT IT HAS THE 1.6 ECOBOOST ENGINE WHICH IS RECALLED IN SEVERAL VEHICLES BUT WHEN I CALL FORD MOTOR COMPANY THEY SAY MINE IS NOT ON THE RECALL LIST EVEN THOUGH IT IS DOING THE SAME THING THAT ALL THE OTHERS HAVE BEEN RECALL FOR. I HAVE CALL CALLED TWO FORD DEALERSHIPS AND THEY JUST SAY SORRY YOURS IS NOT INCLUDED. THIS IS A DEFAULT IN THESE ENGINES THAT FORD IS NOT WANTING TO MAKE GOOD THEY ARE JUST TRYING TO DO AS LITTLE AS THEY CAN TO GET BY. THEY SHOULD INSPECT THESE CARS AND FIX THEM AS WELL THEY SHOULD EXPAND THE RECALL INCLUDE ALL OF THESE VEHICLES. I HAVE READ ON THE INTERNET THAT I AM NOT THE ONLY ONE BEING TOLD THAT OURS IS NOT ON THE LIST I HOPE ALL OF THESE DRIVER ALSO CONTACT YOU. A GOOD VEHICLE SHOULD NOT LEAK ANTIFREEZE FORD KNOWS THAT THERE IS A PROBLEM AND SHOULD MAKE THEM ALL GOOD NOT JUST A FEW OF THEM ON THE DATE IT HAPPENED I AM PUTTING WHEN I PUT ANTIFREEZE THE FIRST TIME
TAKATA RECALL.I KEEP GETTING AN ENGINE LIGHT ON AND I TOOK IT TO AUTO ZONE TO FIND OUT WHY. THEY SAID IT WAS A COOLANT BYPASS VALUE.I SEE WHERE THERE WAS A RECALL FOR THIS BUT WHEN I CALLED FORD THEY SAID IT WAS FIXED. THEY SAID TO KEEP MY RECEIPT AND IF THERE WAS ANOTHER RECALL FOR THIS PROBLEM I COULD SEND MY PAPER WORK IN AND I WOULD BE REIMBURSED. APPARENTLY THE PROBLEM WAS NOT FIXED. WHY SHOULD I HAVE TO PAY FOR SOMETHING THAT WAS RECALLED AND WAIT TO SEE IF THERE WILL BE ANOTHER RECALL TO GET PAID.WHY SHOULDN'T I BE ABLE TO TAKE IT IN AND GET IT FIXED AS A RECALL. MAYBE SOMETHING WASN'T DONE RIGHT.WHAT SHOULD I DO I'M POSITIVE THERE WILL NEVER BE ANOTHER RECALL AND HOW DO I TRULY KNOW THIS WAS FIXED IN THE FIRST PLACE. I JUST BOUGHT THE SUV IN AUG LAST YEAR THANK YOU FOR YOUR TIME *TR
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE STALLED. THE CONTACT HAD TO STOP AND RESTART THE VEHICLE. THE VEHICLE WAS DRIVEN TO THE DEALER, BUT THEY COULD NOT DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT ALSO STATED THAT THE FAILURE RECURRED EVERY DAY. THE APPROXIMATE FAILURE MILEAGE WAS 38,300.
USING THE OVER DOOR HANDLE ASSIST ON THE DRIVER'S SIDE WHEN EXITING THE VEHICLE, BOTH ENDS SNAPPED OFF (BROKEN AT THE BASE) CAUSING ME TO HIT MYSELF IN THE FACE AND CUT MY NOSE WITH ONE OF THE BROKEN ENDS. MY GLASSES DID PREVENT THE BROKEN END FROM HITTING MY EYE.
CORRESPONDENCE WITH FLOOD FORD OF EAST GREENWICH, RI TO: MICHAEL WHYTE (FORD SERVICE ADVISER), RE: CRASH RISK WITH 2013 FORD ESCAPE (STALLING WHILE DRIVING AND ALSO LACK OF BEING ABLE TO ACCELERATE VEHICLE WHILE ENGINE IS RUNNING). VEHICLE WAS BROUGHT TO 2 DIFFERENT FORD DEALERS FOR SAME PROBLEM AND WAS TOLD THAT THEY COULD DIAGNOSE AND/OR REPLICATE PROBLEM. THIS ISSUE AND CIRCUMSTANCE HAS BEEN REPORTED NUMEROUS TIMES UPON GOGGLE SEARCHES (PLEASE SEE BELOW). I CONTACTED THE FORD CUSTOMER RELATIONSHIP CENTER AGAIN TODAY TO DOCUMENT THE SITUATION SURROUNDING OUR VEHICLE (CASE # 8980601). PLEASE NOTE THAT I HAD CONTACTED THEM ORIGINALLY ON FEBRUARY 29TH (CASE #8916920) AND THEY REFERRED ME TO THE FLOOD DEALERSHIP AFTER WE HAD BROUGHT THE VEHICLE TO THE TASCA DEALERSHIP ON FEBRUARY 28TH AND 29TH. THEY TRIED TO CONTACT THE SERVICE DEPARTMENT AT FLOOD FORD AT 4:00PM TODAY BUT WERE NOT ABLE TO GET THROUGH. I ALSO CONTACTED THE CONSUMERS FOR AUTO RELIABILITY AND SAFETY AND THEY RESPONDED BACK WITH THE FOLLOWING MESSAGE AND STRONGLY EMPHASIZED NOT TO DRIVE THE VEHICLE BECAUSE OF THE POTENTIAL CRASH RISK. I AM ALSO IN THE PROCESS OF REPORTING THE DEFECT TO THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION AND HAVE ALSO CONTACTED THE WJAR CONSUMER ADVOCATE DEPARTMENT SURROUNDING OUR DILEMMA TO SEE IF THEY CAN HELP US AS WELL. HOPEFULLY THE EXPERTS AT FORD CAN HELP PROVIDE ADDITIONAL INSIGHTS AS TO HOW TO BEST ADDRESS THIS SITUATION. WITH BEST REGARDS, VICTOR HTTP://WWW.AUTONEWS.COM/ARTICLE/20140815/OEM11/140819918/FORD-RECALLS- > 2013 -ESCAPE-FOR-11TH-TIME-THIS-TIME-FOR-WIRING-PROBLEM > > > HTTP://M.CARCOMPLAINTS.COM/FORD/ESCAPE/2013/ENGINE/ENGINE_STALLS_SHUTS > _DO > WN_WHILE_DRIVING.SHTML > > HTTP://WWW.LEMONLAW.COM/WORDPRESS/FORD-ESCAPE-STALLING-PROBLEMS-CONTIN > UE- > 160000-VEHICLES-RECALLED/
CONSTANTLY FILLING WITH ANTIFREEZE AND CANNOT FIND A LEAK. REPLACED WATER PUMP HOPING TO SOLVE PROBLEM DID NOT. NOTICED MANY PEOPLE HAVE SAME PROBLEM ON GOOGLE SEARCH AND FOUND SOME CARS DID HAVE RECALL FOR THIS REASON. NOT SURE WHY MINE WAS NOT
TL* THE CONTACT OWNED A 2013 FORD ESCAPE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. IN ADDITION, AN ABNORMAL NOISE EMITTED FROM THE REAR OF THE VEHICLE. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER, BUT THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 48,000. THE VIN WAS NOT AVAILABLE. UPDATED 08/22/16*LJ THE CONSUMER STATED THE VEHICLE STALLED, WHEN HE ATTEMPTED TO PASS ANOTHER VEHICLE. UPDATED 08/30/16. *JB
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT NOTICED THAT A WARNING INDICATOR ILLUMINATED, INDICATING THAT THE COOLANT LEVELS WERE LOW. THE CONTACT TOOK THE VEHICLE TO THE DEALER FOUR SEPARATE TIMES FOR THE SAME ISSUE. THE DEALER DIAGNOSED THAT THE LONG BLOCK NEEDED TO BE REPLACED DUE TO THE COOLANT LEAKING INTO THE ENGINE. THE ENGINE WAS REPLACED; HOWEVER, THE COOLANT WAS NOT REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 125V551000 (ENGINE AND ENGINE COOLING) AND 12V4310000 (ENGINE AND ENGINE COOLING). THE APPROXIMATE FAILURE MILEAGE WAS 45,161. UPDATED 03/15/17*LJ *CN
I HAVE A 1.6 L FORD ESCAPE. IT STALLS UNEXPECTEDLY - USUALLY WHEN I FIRST START THE CAR AND BEGIN TO MOVE IT. RESTART IS HARD. I HAVE PULLED OUT INTO BUSY HIGHWAY AND IT HAS STALLED SEVERAL TIMES. THE ACCIDENT POTENTIAL WAS GREAT. IT MAY BE RELATED TO THE 2L RECALL ON THIS VEHICLE JUST ISSUED. N0 CODE WAS FOUND WHEN A MECHANIC READ THE MEMORY. THIS HAS HAPPENED A NUMBER OF TIMES. REPLACED BATTERY AND ADDED GAS CONDITIONER. NO CHANGE
WAS IN REVERSE PULLING OUT OF DRIVE WAY, CROSS TRAFFIC INDICATOR WENT OFF AND CAR BEGAN TO SHAKE, PUT CAR IN DRIVE AND DROVE AFTER IT STOPPED SHAKING. WHEN I CAME TO THE FIRST LIGHT THE CAR WOULD NOT GO EVEN AS I HAD ACCELERATOR ALL THE WAY DOWN, THE CAR REVVED BUT DID NOT MOVE UNTIL A MINUTE LATER IT SLOWLY BEGAN TO MOVE WITH ACCELERATOR ALL THE WAY DOWN. GRADUALLY IT PICKED UP SPEED AGAIN BUT KEPT ON SHAKING. WHILE AT THE LIGHT THE CAR SEEMED TO BE LOOSING ELECTRICAL POWER AND FELT AS THOUGH IT WOULD SHUT OFF AS IT HAD LOST ALL POWER BEFORE DUE TO THE COLLISION INDICATORS SENSING A CRASH.
SINCE JANUARY 18, MY CAR HAS STALLED MANY TIME WHILE DRIVING, HAS BEEN TO THE DEALERSHIP SIX TIMES, NOT FIXED, ALWAYS UNABLE TO REPLICATE. IT HAS NOW BEEN THERE FOR A WEEK, TRYING TO REPLICATE THE STALLING. IT HAS STALLED WHILE DIVING OUT OF MY DRIVEWAY, ON SIDE STREETS, AND TWICE ON THE HIGHWAY. NO ENGINE LIGHTS GO ON, IT JUST STALLS. THE RADIATOR, THE MAP SENSOR AND NOW THE BATTERY HAVE BEEN REPLACED, STILL NO FIX. THE WATER PUMP WAS REPLACED AFTER A RECALL IN 2014 AFTER OVERHEATING AND COOLANT LEAKS.
MY FORD ESCAPE 2013 STALLS WHILE DRIVING AT LOW SPEEDS, LIKE A PARKING LOT, AT A STOP SIGN. IT HAS DONE IT NOW 4 TIMES IN 2016. THE ENGINE JUST LOSES POWER AND STALLS. THE RED OIL LAMP AND BATTERY LAMP COME ON. NO SYSTEM CHECK MESSAGES SHOW. IT WILL START SOMETIMES AND STALL AGAIN IMMEDIATELY, SOMETIMES IT STARTS AND THEN IS OK FOR THE REMAINDER OF THE TRIP. THE FORD DEALER COULDN'T FIND THE PROBLEM WHEN THEY CHECKED IT RIGHT AFTER AN INCIDENT. OFFERED TO DRIVE IT TILL THEY FIND THE PROBLEM AND GIVE ME LOANER TILL THEN. ???
VEHICLE OVERHEATED NUMEROUS TIMES WHILE IN MOTION AND AT REST ON THE HIGHWAY AND ON CITY STREETS. TEMPERATURE SPIKED SUDDENLY AT RANDOM. CHECKED COOLANT LEVELS. COOLANT WAS LOW, SO ADDITIONAL COOLANT WAS ADDED. HAPPENED 3 TIMES BEFORE TAKING INTO FORD DEALER. ENGINE WAS TORN DOWN TO BLOCK. COOLANT LINE WAS FOUND LEAKING INTO ENGINE. COOLANT WAS FOUND IN CYLINDER 3. A GROOVE FORMED IN THE ENGINE BLOCK. HEAD GASKET FAILED BECAUSE OF THIS. ACCORDING TO THE FORD DEALERSHIP, NOTHING COULD HAVE BEEN DONE TO CAUSE OR PREVENT THIS. THERE WAS NO WAY OF KNOWING THAT THE DAMAGE WAS OCCURING. SPOKE WITH FORD REPRESENTATIVES. SINCE THE VEHICLE WAS APPROX. 12,000 MILES OUTSIDE OF WARRANTY, NO REPAIRS OR REIMBURSEMENT WOULD BE PROVIDED BY THEM. SPOKE WITH THE EXTENDED WARRANTY REPS. BECAUSE THE PART THAT INITIALLY FAILED WAS A NON-LUBRICATED PART, NO SERVICES WOULD BE COVERED. THE COST TO REPAIR THE ENGINE IS $9,411. COST TO TEAR THE ENGINE APART AND DIAGNOSE WAS $1585.08. BOUGHT THIS VEHICLE AT 62,000 MILES IN GOOD FAITH THAT THIS WAS A RELIABLE VEHICLE. ALL SERVICE WAS DONE ON TIME WITH RECOMMENDED SERVICE, WITH SERVICE RECORDS ON HAND
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 30 MPH, THE ENGINE TEMPERATURE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD AND TOWED TO THE DEALER. THE DEALER INFORMED THAT THE FUEL PRESSURE SENSOR AND THE ENGINE WIRE HARNESS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 41,424. ...UPDATED 04/19/16 *BF *CN
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING 30 MPH, THE STEERING ASSIST FAULT SERVICE WARNING LIGHT ILLUMINATED AND THE POWER STEERING FAILED. THE VEHICLE WAS TAKEN TO BE DIAGNOSED. THE CONTACT WAS NOT INFORMED AS TO WHAT CAUSED THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 69,100.
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE WOULD SHIFT HARD AND A WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TOWED TO THE DEALER; HOWEVER, THE DETAILS OF THE DIAGNOSIS COULD NOT BE PROVIDED. THE VEHICLE WAS REPAIRED. THE CONTACT STATED THAT THE WINDSHIELD WIPER FRACTURED WHILE THE VEHICLE WAS BEING REPAIRED. AFTER THE WINDSHIELD WIPER WAS REPAIRED, THE WINDSHIELD WAS FRACTURED BY THE DEALER. THE CONTACT STATED THAT THE VEHICLE CONTINUED TO SHIFT HARD AFTER THE REPAIR. WHILE ATTEMPTING TO ACCELERATE FROM A STOP, THE VEHICLE WOULD STALL. THE VEHICLE WAS SHUT OFF AND TURNED BACK ON, AND THE VEHICLE RETURNED TO NORMAL. THE VEHICLE WAS TAKEN BACK TO THE DEALER, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. ALSO, WHILE PULLING INTO A PARKING SPOT, THE CONTACT HEARD AN ABNORMAL NOISE AND THE VEHICLE STALLED AFTER MOVING THREE FEET. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN AND FAILURE MILEAGE WERE UNKNOWN.
DRIVING ON THE INTERSTATE WHEN THE CAR LOST ALL POWER AND ALL WARNING LIGHTS CAME ON. I PULLED ONTO THE SHOULDER AND NOTICED SMOKE COMING FROM UNDER THE HOOD. GOT OUT TO GET A BETTER LOOK WHEN THE ENGINE COMPARTMENT BURST INTO FLAMES.
FUEL TANK COMPRESSING, CAUSING THE VEHICLE TO ROUGH IDLE, SURGE OR STALL WHILE DRIVING WITH NO WARNING. HAS STALLED ON THREE DIFFERENT OCCASIONS. UNSAFE TO DRIVE. CHECK ENGINE LIGHT ILLUMINATES. FORD REQUIRES A $100 FEE TO CHECK VEHICLE AND STATED CUSTOMER WOULD HAVE TO PAY FOR REPAIRS AND THEN SEE IF FORD WILL REIMBURSE.
MAJOR PROBLEM WITH FORD VEHICLES SPONTANEOUSLY SHATTERING LIFT GATE GLASS. 2013 ESCAPE'S REAR GLASS SPONTANEOUSLY SHATTERED TWO TIMES IN 10 DAYS. IN BOTH INCIDENTS THE CAR WAS STATIONARY. THE FIRST TIME THE CAR WAS IN FREEZING TEMPS, WARMING UP W/DEFROST ON. THE SECOND TIME THE CAR WAS IN FREEZING TEMPS BUT NOT STARTED.
CAR STALLS WHEN DRIVING VERY DANGEROUS! FORD HAS NO IDEA WHATS WRONG!
BOUGHT CAR OCTOBER 2013, IN FALL OF 2014 BECAME AWARE OF FIRST RECALL FOR ENGINE, HOWEVER PARTS WEREN'T AVAILABLE. BY SPRING 2015, HAD FOUR OR FIVE DIFFERENT RECALL NOTICES AND WHILE WAITING TO DROP CAR OFF FOR SCHEDULED RECALL MAINTENANCE, CHECK ENGINE LIGHT CAME ON. TWO DAYS BEFORE DROP OFF DATE, ENGINE STARTED OVERHEATING. TOOK CAR IN FOR RECALL, AFTER ALMOST A WEEK GOT IT BACK. WHEEL ALIGNMENT WAS ALL OUT OF WHACK AND ENGINE OVERHEATING CONTINUED INTERMITTENTLY. TOOK TO LOCAL MECHANIC AND REPLACED ONE OF THE COIL PACKS, O2SENSOR, AND COOLANT VALVE. HAVE CONTINUED TO HAVE INTERMITTENT OVERHEATING ISSUES RESULTING IN MULTIPLE TRIPS TO MECHANIC FOR SERVICE. REPLACED O2 SENSOR AGAIN. THIS PAST TIME, WHILE ON THE INTERSTATE, CAR STARTED OVERHEATING AND RESULTED IN HAVING TO BACK DOWN OFF THE ENTRANCE RAMP (AS I HAD PULLED OVER TO LET THE CAR COOL) BECAUSE IT WENT INTO LIMP MODE ALMOST IMMEDIATELY AND STOPPED ACCELERATING. INSTANCES OF OVERHEATING OCCURRED WHILE CAR WAS EITHER IN MOTION OR EVEN WHEN JUST PUTTING THE CAR IN GEAR. THIS LAST TIME, I HAD TO DRIVE IN LIMP MODE TO THE RENTAL CAR AGENCY TO RENT A CAR BECAUSE I WAS GOING TO MISS A FLIGHT. MY MECHANIC WAS ABLE TO TRY AND REPLACE SOME ADDITIONAL PARTS ON THE CAR AND ENABLE ME TO BRING IT HOME, BUT ONCE AGAIN, IT WENT INTO LIMP MODE AFTER OVERHEATING WHILE WE WERE DRIVING.
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 15 MPH, THE VEHICLE STALLED AS THE OIL, THE BATTERY AND THE CHECK ENGINE WARNING INDICATORS ILLUMINATED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V813000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 46,000.
I PURCHASED MY '13 ESCAPE SE AT THE END OF SEPT 2014. IN DECEMBER '14 IT STARTED LEAKING COOLANT AND OIL ALL OVER THE DRIVEWAY WHILE IT WAS PARKED. THE WEATHER STRIP WAS FALLING OFF THE DOOR. THEN WHEN IT WAS RAINING, WATER POURED IN THROUGH THE READING LIGHT AS I WAS BACKING OUT OF THE DRIVEWAY. I BROUGHT IT TO THE DEALER AND IT TOOK 3 WEEKS FOR REPAIRS AND RECALLS TO BE DONE. IT WENT BACK FOR OTHER RECALLS TWICE. IN NOVEMBER '15 I GOT AN ALERT WHILE DRIVING THAT COOLANT WAS LOW (3 WEEKS POST OIL CHANGE AND "THE WORKS") AND IT WAS DANGEROUSLY LOW. I REFILLED IT AND BROUGHT IT BACK TO THE DEALER - THEY WERE UNABLE TO DIAGNOSE THE ISSUE SO IT WENT UNREPAIRED. DECEMBER '15, I TURNED MY CAR ON AND RECEIVED AN ALERT "ENGINE FAULT SERVICE NOW" WHILE STILL IN PARK. I HAD TO MOVE IT A FEW BLOCKS AND DROVE IT AT A SLOW RATE, THE CAR JERKED BACK & FORTH WHILE I DROVE IT THE 2 BLOCKS BEFORE I PARKED IT AGAIN. ALSO BROUGHT IT TO THE DEALER AND THEY STATED THE ALERT CODE WAS FOR A FUEL LINE ISSUE, BUT WHEN THEY TESTED IT THERE WAS NO EVIDENCE OF ANY ISSUES.
ELECTRIC STEERING GEAR STREEING FAILED. OVER HEATED AND HAD TO BE REPLACED. POSSIBLE FIRE ISSUE. UNABLE TO STREE CAR.
THE DOOR LATCH ON THE REAR DOOR FAILED TO LATCH. THE CAR COULD NOT BE DRIVEN BECAUSE THE DOOR WOULD NOT LATCH AND OPENED WHEN MAKING A TURN. THIS IS THE SAME DOOR LATCH THAT HAS BEEN RECALLED ON OTHER FORD MODELS. WHY IS THIS RECALLED PART ON OTHER MODELS NOT RECALLED IN THE FORD ESCAPE. IT IS THE SAME PART.