2016 Ford Escape Driver Assist & ADAS Problems

The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

The contact owns a 2016 Ford Escape. The contact stated that while attempting to reverse, the rearview camera became inoperable. The contact stated that the rearview camera intermittently operated, and the message “Camera not Available” was displayed. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The approximate failure mileage was 147,225.

The contact owns a 2016 Ford Escape. The contact stated that while attempting to reverse, the rear-view camera became inoperable. The contact stated that the rear-view camera image failed to function properly, and the image was intermittently displayed. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The approximate failure mileage was 92,000.

The contact owns a 2016 Ford Escape. The contact stated that while shifted into reverse(R), the rear-view camera became inoperable. The contact shifted from reverse(R) to park(P) several times; however, the back over prevention camera was inoperable. The contact received notification of NHTSA Campaign Number: 25V69500 (Back Over Prevention); and called the local dealer to schedule an appointment. The dealer advised the contact that the remedy was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 54,000.

The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

The contact owns a 2016 Ford Escape. The contact stated that while attempting to reverse, the rear-view camera became inoperable, and there was no image on the screen. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The dealer confirmed that parts were not yet available for the recall repair. The contact was informed that the manufacturer only distributed parts for Mustang vehicles associated with the recall. The manufacturer was not made aware of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The approximate failure mileage was 250,000.

See attached document for complaint.

The contact owns a 2016 Ford Escape. The contact stated that while attempting to reverse, the rearview camera became inoperable. The contact stated that the rearview camera image failed to function properly, and the screen was blank. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was not available.

The contact owns a 2016 Ford Escape. The contact stated while attempting to reverse(R), the rearview camera became inoperable. There was no warning light illuminated. The contact also stated that the rearview camera image appeared upside down. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to complete the recall repair was not yet available. The dealer was contacted. The vehicle was not diagnosed or repaired. The dealer confirmed that the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 131,500.

The contact owns a 2016 Ford Escape. The contact stated that while in reverse(R), the rearview camera was inoperable. The stated that the rearview camera displayed an intermittent and brief image. The contact received notification of NHTSA Campaign Number: Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair were not yet available. The dealer was contacted and confirmed that parts was not yet available. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 90,000.

The contact owns a 2016 Ford Escape. The contact stated that while attempting to reverse, the rearview camera became inoperable. The contact stated that the rearview camera image fluctuated on and off, with the message “Rearview Camera Not Available” displayed. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the parts to do the recall repair were not yet available. The dealer was contacted, but the vehicle was not diagnosed or repaired. The contact was referred to the NHTSA Hotline for assistance. The manufacturer was not made aware of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The approximate failure mileage was 76,000.

The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (BACK OVER PREVENTION); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while reversing, the back-over prevention camera failed to display an image of the rear of the vehicle, creating a rear visibility hazard for the driver. Additionally, while driving forward, the rear-view camera erroneously activated and displayed the rear image on the screen. The vehicle was taken to the local dealer, who diagnosed that the back-over prevention camera was faulty and needed to be replaced. The vehicle was not repaired. The contact later received the recall notice related to the failure. The failure mileage was 39,000.

The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the parts to do the recall repair were not yet available. The dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention). The contact stated that the rearview camera was intermittently inoperable or displayed a distorted image while the vehicle was in reverse(R). The contact stated that the vehicle was taken to the dealer for the recall repair; however, while reversing after picking up the vehicle from the dealer, the failure recurred. The dealer was contacted and informed that the recall repair was not completed because the part to do the recall repair was not yet available; however, an unknown, unrelated recall repair was performed. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.

The contact owns a 2016 Ford Escape. The contact stated that while in reverse(R), the rearview camera image was blank. Additionally, the rearview camera failed to alert the driver when an object or vehicle was nearby. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 96,000.

The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair, and the vehicle was parked. The manufacturer was made aware of the issue. The contact had not experienced a failure.

The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that the rearview camera displayed a distorted image. The failure mileage was not available.

The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the rearview camera displayed a black image while reversing. The message "Camera Unavailable" was displayed. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 150,000.

The contact owns a 2016 Ford Escape. The contact stated that while reversing, the rear-view camera displayed a blank screen. The contact stated that the failure was intermittent. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Protection); however, the part to do the recall repair was not available. The manufacturer was not made aware of the failure. The failure mileage was approximately 50,000.