2017 Ford Escape Complaint Log

Engine stopped entirely while going up a hill. Had a mechanic look at it about a month agoa nd told me that the engine has coolant intrusion issue. Making the engine misfire and makes it lose power and shuts engine off on the middle of the road!! Ford knows about this and redeigned the engine due to this issue.

The engine has had a head gasket failure at 40,000 miles less than 7 years old. This is caused by the FORD engine design according to the dealership. The dealership tells me that it is a "ticking time bomb". Ford covers the 1.5 l engines but not the 2.0 l ones in a TSB 22-2134. This is a 9500.00 fix which I cannot afford. The check engine light has been on since Sept 2023 and the Ford dealership told me the car was fine. It was not until I continued to bring it in with the check engine light on that they admitted they knew there was a problem that caused the engine to fail catastrophically. This is a safety hazard to the driver and anyone on the road as the engine fails.

The contact owns a 2017 Ford Escape. The contact stated that upon her husband starting the vehicle, the vehicle hesitated and failed to accelerate above 25–40 MPH. The check engine warning light was illuminated and flashing. The vehicle misfired and jerked while driving. The vehicle was taken to an independent mechanic, who performed a compression test, which was at 25 lbs. on the cylinder #4. The contact was informed that the head gasket was blown. The mechanic replaced the coil pack and spark plugs, but the failure persisted. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHSA Hotline for assistance. The failure mileage was approximately 81,309.

The coolant is leaking into the engine. Mine and my families safety is at risk because if the coolant runs out, it can overheat the engine which could cause a fire. The problem has been confirmed by a dealer. The vehicle has not been inspected by anyone other than the dealer. The initial warning happened about a month ago (March 8th 2024) when we saw that the coolant had lowered. We filled it back up and have had to refill it a couple times so that it would not go below the "minimum" line.    Ford knows about this issue and has even released a recall for a software update (which was fixed on this specific vehicle) and release a "Customer Satisfaction Program 21N12". Unfortunately, this program only lasted until November 2022.

Good morning, yesterday I noticed that the engine is not running smoothly when starting (i.e. when it is cold). The yellow engine light came on. Errors 0301 and 0316 were detected in the car workshop. Most likely, the engine head was cracked or the head gasket was damaged. Moreover, a week ago I noticed a strange knocking noise in the rear axle. The workshop wanted to change the oil. Unfortunately, there is no drain plug in the rear axle housing. In my opinion, these are design defects of the engine and rear axle. These elements are important for the safety of the car in road traffic. A person cannot be allowed to buy a car that cannot be operated properly. Although the user manual says that it can be done.

The contact owns a 2017 Ford Escape. The contact stated while driving at approximately 50 MPH and depressing the accelerator pedal, the vehicle failed to accelerate as needed, and the vehicle was shuddering. The check engine warning light had illuminated. The vehicle was towed to a local independent mechanic where it was diagnosed that there was a significant amount of oil in cylinder #2. The local dealer was contacted, but due to the warranty being expired the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 70,000.

The contact owns a 2017 Ford Escape. The contact stated that the vehicle failed to start intermittently. The contact stated that several attempts were needed to start the vehicle. The failure had gotten progressively worse over time. There were no warning lights illuminated. The vehicle was taken to the dealer to be diagnosed and the contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure and confirmed that there were no recalls on the VIN for the failure. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was unknown.

Recently, I noticed that my car has been leaking coolant fluid. I brought it into my local auto shop and was informed that it's an issue with my engine. I was handed a pamphlet of information on the known issue with 2017 ford eco boost having coolant leaking into the engine. I checked to see if there were any recalls for this after doing research and seeing that this is quite the known issue.

The oil pump failed due to the coolant intrusion into the engine, causing low pressure and sludge. My mechanical breakdown warranty inspected it and will not cover the replacement due to the sludge. The check engine light came on and off after I hit 70000 miles, and I was alerted to a recall when I got my last oil change in March of 2024, but the Ford dealership stated I had no warranty and no recall to address.

Their vehicle’s engine has a defect in the design created by Ford Motor Company that results in coolant leaking into the cylinders which causes engine failure, corrosion, and fire, which causes a severe safety risk to passengers and other vehicles and persons unless a new engine without the defective Ford design is placed into the vehicle. Numerous other Ford vehicle owners with vehicles containing the defective engine have reported the exact same failures and coolant leaks, as determined by Ford service technicians or other auto repair technicians. Ford as the manufacturer knows of their defective design but refuses to replace the engine through their expense by recall or other means. The check engine light is illuminated due to the engine misfiring because of the coolant leak, which causes failed emissions tests and does not allow me to be able to register the vehicle according to state and county requirements. Attached are a picture of the current engine’s defect and a new engine. The defect in the old engine is a slit cut into the wall between cylinders. This compromises the integrity of the cylinder walls and engine as a whole. The newer engines are manufactured after 2020 and they have removed the defective slit and replaced it with a drilled hole that doesn’t compromise the engine.

The contact owns a 2017 Ford Escape. The contact stated that while operating the vehicle, the check engine warning light illuminated, and the vehicle would not properly accelerate. The vehicle was towed to the local dealer who determined that coolant was present inside the cylinders of the engine and the engine needed to be replaced. The engine was replaced but the vehicle continued to experience the failure with the check engine warning light remaining illuminated. The engine was misfiring. The failure was not yet determined. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 85,000.

The contact owns a 2017 Ford Escape. The contact stated that while operating the vehicle, the engine experienced rough operation, reduced power, and the check engine warning light remained illuminated. The vehicle was taken to the local mechanic who diagnosed an engine misfire was present in cylinder #3. The vehicle was not repaired. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The failure mileage was 80,000.

The contact owns a 2017 Ford Escape. The contact stated while driving at an undisclosed speed, the vehicle overheated and stalled. There was no warning light illuminated. The contact was able to pull to the side of the road and the vehicle failed to restart. The vehicle was towed to the dealer, where the air compressor, water pump, and thermostat, and radiator were replaced; however, the failure persisted. The contact stated while driving 55 MPH, the failure recurred. The vehicle was towed to the dealer, where it was diagnosed and determined that there was a coolant intrusion in the engine. The dealer determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 118,000.

The contact owns a 2017 Ford Escape. The contact stated that while driving at approximately 45 MPH, the check engine, check oil, and several other unknown warning lights were illuminated, and the vehicle then stalled. The vehicle was not able to restart. The vehicle was towed to the dealer where it was diagnosed that the wall in between the coolant and the piston was worn, and coolant was leaking into the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 77,000.

The contact owns a 2017 Ford Escape. The contact stated that while her daughter was driving at an undisclosed speed, the vehicle stalled with an unstated message displayed on the instrument panel. Due to the failure, the vehicle was towed back to the contact's residence. An independent mechanic went to the residence to inspect the vehicle; the mechanic diagnosed the vehicle with transmission failure. The contact was then provided an estimate for the repair. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The vehicle was not repaired. The failure mileage was 117,000.

Ford dealership performed EEC test and ran OASIS- identified TSB 22-2229 and verified that my 2017 Escape SE 2.0L (purchased in July 2020) met criteria for inspection on 02/27/2024. The vehicle had been experiencing an intermittent engine light, coolant loss x 3-4 months, rough start up, and white exhaust. An OBD code of P0302 was noted one week prior to the dealership appointment and was verified during the inspection. The dealership performed a cooling system pressure test and borescope on the cylinders, and identified coolant intrusion. Along block replacement was recommended at a cost of $7900. I contacted Ford Motor Company for help, as this is a known engineering flaw of the Ecoboost engines that causes (per Ford Motor Company) coolant intrusion in the 2015-2019 Escapes. My extended warranty had expired, and I still owe ~$8500 on my auto loan. I was told there was no help available for me, but to keep receipts in the event of an issued recall. I continued to keep my coolant reservoir filled after each trip ( I have a 35 minute trip to and from work), and the dashboard indicators all came on 2 weeks ago while driving to work (had no other option except to keep using my vehicle). The engine will now not turn over. Luckily, I now have a family member's car for driving to/from work. My question is when will Ford finally issue a recall for the 1.6 & 2.0L Escape engines, as they did in 2022 for the 1.5L engines?? Lots of folks out there with these engines are in the same boat as me, unless the engine is still under warranty. And coolant mixing with the engine oil after the head gasket fails? A fire hazard, correct? Ford needs to step up and take responsibility for this issue already. I have been a loyal customer (my Escape is my 5th Ford vehicle) and have always followed manufacturer recommendations. This will be my last Ford vehicle for sure.

Transmission failed at 96,000 miles requiring replacement Cracked/bad cylinder block at 110,000 requiring replacement Ford knows of engine problem (Technical Service Bulletin 22-2322) will not assist with repair Repair invoices available upon request

Vehicles warning lights and sound went off on my wife, scaring her and my grandson. I was sick in bed so she contacted my neighbor who took antifreeze and it took a gallon to fill it up. Two weeks later it took another gallon. After inspection of the car and finding no leaks he hooked up a code reader and got misfire in #3 cylinder. I then searched the internet and found incident after incident about the 2.0 Ecoboost engines. Even on your web site I found 85 complaints about ecoboost engines. FORD should be held to their own standard and replace these engines with the newer engines that have been researched and proven to solve this issue.

check engine light came on. took to dealer. Dealer reported coolant bottle was empty. Verified coolant is leaking into engine and recommended replacement of long block. Estimated cost $9000. Vehicle has 65000 miles.

The contact owns a 2017 Ford Escape. The contact stated while driving at an undisclosed speed, the vehicle made an abnormal sound. The contact pulled over and had the vehicle towed to an independent mechanic, who determined that several of the skid plate bolts had detached, causing the front of the skid plate to fall. The independent mechanic informed the contact that only two rear bolts were still attached to the skid plate. The independent mechanic removed the skid plate. The vehicle was not repaired. The contact stated that the skid plate bolts had been replaced twice, but the failure recurred. The manufacturer was aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 49,000.

The contact owns a 2017 Ford Escape. The contact stated while starting the vehicle, the vehicle was idling roughly and misfiring. The contact stated that there was white smoke coming out of the exhaust pipe. The check engine warning light was illuminated. The contact stated that the failure had been reoccurring. The vehicle was towed to an unknown local dealer, where it was diagnosed and determined that coolant had intruded into the cylinders, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The contact related the failure to Ford Technical Service Bulletin Number: 19-2139. The failure mileage was approximately 73,000.

The contact owns a 2017 Ford Escape. The contact stated while driving 40 MPH, the engine idled rough and the engine misfired. The contact stated that the check engine warning light was flashing. The vehicle was taken to a local mechanic and a diagnostic test was performed. The mechanic tested the cylinders and found a loss of compression in cylinder #2. Additionally, the cylinder wall was cracked. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline. The approximate failure mileage was 84,613.

Engine light started coming on and off and it started to run rough on startup. I took it in for servicing and was told coolant was leaking into the engine. Following the inspection, car now runs very rough and I am not longer safe to drive it. The repair is $8000! Ford offered to pay $3000 of that -- not good enough considering that the car has 50910 miles on it and has had all recommended servicing and it is a known Ford defect. Yes, the car is available for inspection upon request. Yes, I feel that my safety and that of my 11year old were compromised with a known defect as I have since learned that this is well-known problem. Yes, the vehicle has been inspected by ford. The warning was the enigine light coming on.

Brought car to a Ford dealer for standard service. Dealer found that lug nuts were swollen and could not be removed via standard procedure. 20 lug nuts had to be replaced at my expense.

The lug nuts are swollen/distorted and some cannot be removed with the factory-provided lug wrench. They are supposed to be 19mm, but a 19mm socket does not fit over most of my lug nuts and strips them. Other size sockets do not fit either. Three are damaged. I had to buy a set of extraction sockets to remove them and a full set of aftermarket lug nuts to replace all of the Ford nuts

Turned the heated seat on (driver side seat). After a little while the seat felt too hot so I thought maybe my jacket was positioned strange on my back. I readjusted my jacket and turned the seat down to the medium setting. It still felt too hot so I turned it off. After exiting the vehicle I noticed a burn mark through the back of the seat. I checked my jacket and there were burn marks on it as well. Had I not been wearing a winter jacket i likely would have been burned. This also poses a safety concern of the seat starting on fire. The vehicle has not been evaluated yet. There were no warning messages or alarms prior to the malfunction. It can be inspected upon request.

White smoke from the exhaust, engine knocking, low coolant levels with no visible leak and check engine light on. These things happened simultaneously out of nowhere. Went to the dealership to get diagnostic and was told water pump was leaking and needed to be replaced. Reported to my insurance company which prompted the dealership to investigate further by doing further diagnostic (a leak down test) and found that there was a coolant intrusion into the cylinder bores and the entire engine needed replacing. Repair is currently still in progress. My vehicle has been inoperable for 9 weeks, and at the dealership for 7 weeks now; with no ETA on repair completion.

The contact owns a 2017 Ford Escape. The contact stated that while driving at undisclosed speeds, the vehicle failed to accelerate as needed. There was white smoke coming from the exhaust. Additionally, the vehicle had failed to start. There were no warning lights illuminated. The vehicle was towed to an independent mechanic, who informed the contact about a coolant leak and a Customer Satisfaction Program. The vehicle was taken to the local dealer, and the contact was informed that the vehicle did not meet the requirements for the coverage. The vehicle was diagnosed, and it was determined that coolant was leaking into the cylinders. The vehicle was not repaired. The manufacturer was contacted, but no additional assistance was provided, and the contact was referred to the NHTSA Hotline. The approximate failure mileage was 103,000.

Car misfired while driving. Check engine light came on [XXX]. Car was taken to Ford Murfreesboro service center and we were advised coolant is leaking into the engine. Per the. CSP during the pandemic, Certain 2017-2019 Model Year Fusion and Escape Vehicles Equipped with a 1.5L GTDI Engine – Short Block Replacement After Coolant Intrusion. Car was not included in the Customer Satisfaction Program [XXX], although it is having the exact issue. My car was manufactured at the Louisville plant, which is one of the impacted manufacturing facility locations. This is a widely known issue and I believe the car should have been included in the CSP in 2022. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2017 Ford Escape. The contact stated that while driving approximately 60 MPH, the vehicle independently downshifted and decelerated while the accelerator pedal was depressed. No warning light was illuminated. The contact pulled over to the shoulder of the road and hitchhiked to her destination. In addition, while the vehicle was being lifted to be towed, a transmission fluid leak was noticed coming from underneath the vehicle. The vehicle was towed to a local independent mechanic, where the transmission was replaced; however, the failure reoccurred. The vehicle was taken back to the same independent mechanic, where it was diagnosed and determined that the torque converter needed to be replaced. The vehicle was not repaired due to the cost. The local dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 230,000.

The contact owns a 2017 Ford Escape. The contact stated that while attempting to rotate the tires, it was discovered that the lug nuts on all four wheels were swollen and damaged. The contact indicated that the lug nuts were unable to be removed. The vehicle was not repaired. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The failure mileage was 60,000. The VIN was not available.

July 2022, check engine light came on. Vehicle taken to dealer where purchased (Scott Peterson Ford-Sturgis, SD). They found the code indicated #1 cylinder misfire, running and upon start up. They cleared codes and could not duplicate the misfire. Said they could not figure out the issue and sent us back on the road. The vehicle was still under factory warranty. We continued to use the vehicle with check engine light coming on and going off occasionally. The check engine light appeared in Sept 2023. We had the spark plugs changed and the coolant system flushed at our service station. The check engine light went off. It would come on again, go off, sporadically. Then in January 2024 the check engine light came on and the heater wouldn't work. We checked the coolant level and it was almost completely out. We filled coolant back up, the check engine light went off, and all seemed good. Within 2 weeks the check engine light came on again and the coolant was completely out. No leaks noticed anywhere. I researched and found lots of articles/lawsuit against Ford for this very issue. It included potential fire issue from engine overheating and more. We returned the vehicle to the dealership (now Wareing Ford Sturgis) and they indicated it was probably a leak into the engine itself, which was a known problem by Ford and the dealerships. They mentioned some customers were buying extended warranty coverage before having the dealership diagnose the problem and that it could save us a lot of money. I said that was dishonest and not something I would do. They then diagnosed the issue and they were correct, coolant was leaking into the engine and had caused engine failure. The repair estimate is $13,000. I have complaint filed w/ Ford, which is saying the car is out of warranty. They said to keep our receipts in case Ford ends up having to pay. I said I want it covered under warranty, engine only has 56k miles and we brought it in with problem while still under warranty in 2022.

Rh and Lh low beam headlamps keep burning out have replaced the bulbs in both lamps 3 times in 9 months issue causing sudden problem driving at night currently now found the connector on both lamps have melted and required replacing Dealer wanted $3500 to replace both headlamp assemblys as there was an issue with the connectors there was no warning when the lamps went out

Leaking coolant into cylinder causing misfiring and bad 1.5 liter engine. $8000 to replace ford knows of the issue with these motors but won’t do anything about it they need to be responsible for this.

On [XXX], I was driving on the left lane of freeway [XXX] All of a sudden curtain airbags (both sides) deployed for no reason. The force/impact of the airbags felt like something extremely heavy or big landed on top of the roof. My vehicle slowed down automatically and then went into crash mode and was unable to start/drive. I stepped outside to look at my vehicle and not a scratch or dent was on my vehicle. I was not in an accident or anything. Was alarming/unsafe because I was on the freeway during [XXX] which is busy at that time so I could have been in a massive wreck and if I had my 4month old in the vehicle she would have been crushed/dead. On [XXX] my vehicle was inspected by silverrock and they denied the claim being "outside influence". At that time my vehicle was at Clover's Collison (still is) and the owner ran diagnostics. From 2/16-2/21 I have been reaching out to Carvana/Silverrock and trying to have them take care of this for me but they did nothing. I called my Progressive Insurance on 2/21 and they sent an inspector out as well and on 2/23 they did not find anything that could have caused the airbags to deploy. I called Ford Customer Service/recall department to ask regarding a recall on this vehicle and nothing has been reported with this model. I am currently having Clovers Collison (easpointe) repair the vehicle out of my pocket ($6,000) since insurance/warranty/carvana is doing nothing to help with this case. I need to be able to drive and Carvana/Silverrock have put me in a huge/massive bind to where I need this vehicle to go to/from work. Driving from Saint Clair Shores, MI to Novi, MI everyday. *No check engine lights, or any warning signs on my dash before this happened* INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2017 Ford Escape. The contact stated while driving 40 MPH, the check engine and two unknown warning lights illuminated, and the vehicle lost motive power. The contact stated that there was a loud thumping sound coming from the engine compartment. The vehicle was steered to the side of the road and started. The vehicle was taken to the residence. The vehicle was then towed to a dealer where it was diagnosed that antifreeze had leaked into the gasoline and caused engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 106,000.

In January 2024, the check engine light came on and we had an ignition coil and spark plug replaced. Less than a week later, the check engine light came back on and diagnostics showed a "misfire" on the same coil. The technician noticed the coolant was empty, refilled and found coolant entering the cylinder while engine was cooling. Engine had a "failed head gasket or cracked/warped head." Had to replace the engine, this was at 67,863 miles. Later I was speaking with a friend and was informed that this is evidently a known issue with the 2017 Escapes- some are already under recall, but my particular VIN number is not included in the existing recall. As I was researching online, it seems that many others, also not included in the recall, are having the same issue.

The car just stopped in the middle of the road with no warning and I had to have the car towed. The transmission shop had to rebuild the entire transmission.

my car randomly would not start upon shutting car off and returning to vehicle the car would not start with the keys that was given to me from the dealership that i purchased the vehicle from. it has been having coolant issues where it was reading high temperature then would go back to normal operating temperature very shortly and would happen off and on. it was serviced for this issue at Boubin Automotive in Waterloo, Iowa and they stated that it was empty on coolant refilled it and seemed to not have any leaks and it drove fine for a few weeks and then had the coolant issue where the car would read high temperature then would go back to normal and kept doing so. The day i parked it and returned to it and it would not start it showed high temperature immiedately and would not start. had it towed to a mechanic shop habhab's towing in ames iowa where they stated there was no coolant in it once again and they pressure checked the vehicle and it passed the pressure test for the motor but had no coolant in it, and still would not start stating that the pcm is bad in the vehicle. it has shown the exact signs of the recall in this vehicle that ford has released and i am trying to get the car covered under the recall because its showing the exact same issues as the new recall that was put out. please contact me at [XXX] is my cell phone number. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2017 Ford Edge. The contact stated while the vehicle was idling, the vehicle was jerking abnormally. The check engine warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed that coolant was leaking into cylinder #1. The vehicle failure related to TSB: [XXX] with NHTSA ID Number: 10214126 (Engine and Engine Cooling) however, the VIN was not included. The vehicle had not been repaired. The manufacturer was made aware of the failure, and it was confirmed the VIN was not covered under [XXX] ; NHTSA ID Number: 10214126 (Engine and Engine Cooling). The contact was referred to the NHTSA Hotline to file a complaint. The failure mileage was 114,000. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The transmission on my vehicle failed at 120K miles. The vehicle had been meticulously maintained and serviced by the dealer at each recommended service date. While travelling up hll, the car would not stay in gear and we were barely able to pull to the side of the road to avoid being hit by cars behind us.

Background: My 2017 Ford Escape Titanium with a 2.0L Ecoboost engine has 65k miles. Engine light started flashing recently due to Cylinder missfire code P0301 , immediately brought it into Ford and upon their assessment they shared that my engine has a coolant leak in cylinder 1 which is causing major engine issues. This is my primary car and I need it to transport myself to and from work. I have taken diligent car of this car and have only serviced it (routine and non-routine maintenance) at Ford Dealerships to ensure that all parts and the service is the best possible to keep the vehicle in top condition. Safety: If left untreated this coolant leakage into the engine will result in a variety of hazardous and life-threating issues for the driver as well as individuals on the streets such as engine overheating, engine corrosion and ultimately total engine failure. I am not comfortable driving this car at this time as it is a ticking time bomb unless I pay for the replacement of the engine. But as I understand this will not guarantee this issue will not resurface again as the engine replacement will be with the same engine type that has the same design defect of an "open block" which is prone to coolant leaking inside. Problem reproduced: Yes, reproduced by Ford Dealership. This problem appears to be routine enough for Ford Motor Company to issue a TSB regarding this issue [XXX] with the only fix being a total replacement of the engine, with an illogical cost of 10k. Vehicle inspected by manufacturer: Yes, I have brought the vehicle into the Ford dealership that I bought the vehicle at and they shared the issue along with the TSB that describes the issue I am having along with the expected resolution and cost. Warning lamps: Yes, the engine light turned on randomly and immediately began flashing. The next day I brought it into the Ford Dealership. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2017 Ford Escape. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. In addition, the contact noticed the loss of engine power. The vehicle was taken to the dealer where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact was informed about TSB: 21N212. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 61,000.

Cooling system malfunction. Coolant Intrusion. Car is not drivable. White smoke emitting from exhaust. Service Engine Soon light came on approximately 4 weeks ago. Took it into a mechanic who advised that the Turbo Charge needed replacing.

Vehicle started idling weirdly, engine light came on the next day which was a code of P0304 (misfire cylinder 4) the day after that I took it to the dealership where I got the car from and they switched the coils on the cylinders and said I needed new spark plugs (those were not replaced) and they told me to come back when it misfires again. Couple days later my car overheats and I pull over to let it cool down. I then get home and make an appointment at a Ford dealership, which it had to be towed and now I am being told I need a new engine because coolant intrusion into cylinders. Currently waiting on warranty to approve repairs

TSB 22-2229. Coolant intrusion is cylinder one due to engine design flaw. Long block needs to be replaced. Please issue recall.

There is a major design flaw where the coolant leak causes the engine housing to crack usually around 70,000 MI which is why I feel like I was sold a lemon because they sold this car to me without telling me anything about this at 64,000 miles throwing in a powertrain warranty I guess to cover up the rip off they probably won't even pay for the $7,000 repair. So now I pay $12,000 on this car and owe $10,000 more and only got to drive it for about a month and a half before a problem started happening and now my dealer has had my car for over a month and simply tells me every time I call that they don't know what's wrong with it even though they're being sued in 12 States for this issue and there are thousands of escape owners complaining about this very thing online. So it's obvious that Ford just doesn't want to add one more car to their phone book of course they've had to recall not to mention this is my second lemon in a row owning a contour before now where they got caught lying about the transmission that was in that vehicle were they held my car for over 6 months before fixing it. But my symptoms are my fluid is empty as soon as I put them in my engine runs hot as soon as I turn it on and shuts itself off which means I could have died if I was on the highway when this happened and now I have a car that I spent $24,000 on in the long run that I got to drive for about 2 months with it being in the shop the rest of the time. If you would like in detail information feel free just to Google The escape issue online and you will see thousands of reports from Ford owners complaining about the exact same thing happening the exact same way almost like one person wrote it and copied it a thousand times.

The coolant has leaked into the engine causing engine defect

Car began running rough and check engine light came on. Repair shop indicated coolant leaking into the cylinders - a known issue for the engine. Recommended replacement of all sparkplugs. 2 months later same thing happened. Now looking at a total engine replacement.

The contact owns a 2017 Ford Escape. The contact stated while driving approximately 60 MPH, the vehicle lost motive power and stalled. The vehicle was towed to an independent mechanic to be diagnosed. The contact was informed that the cylinder head was cracked, and the engine needed to be replaced. The vehicle was later towed to the local dealer who confirmed the original diagnosis that the engine was faulty. The vehicle was not repaired. The manufacturer was contacted regarding the failure, but no assistance was offered. The failure mileage was 85,000.