NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2017 Ford Escape. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
ENGINE KEPT LOSING POWER AND BOGGING DOWN. TOOK IT TO FORD AND THEY SAID I NEEDED A NEW ENGINE BECAUSE RADIATOR COOLANT WAS GETTING INTO THE CYLINDER HEADS FOR QUITE SOME TIME. NO CHECK ENGINE LIGHTS CAME ON OR ANYTHING. VEHICLE HAS BEEN IN THE SHOP NOW FOR 4 DAYS. THEY SAID THEY ARE WAITING ON THE NEW ENGINE AND MY VEHICLE "SHOULD" BE FIXED BY NEXT FRIDAY. *FINGERS CROSSED*. THIS APPARENTLY HAS BEEN A KNOWN ISSUE FOR QUITE SOME TIME, ACCORDING TO SOME FORUMS, AND LAWSUITS ARE BEING PUT INTO PLACE BECAUSE OF THIS SERIOUS ISSUE WITH FORD ESCAPE VEHICLES, RANGING FROM THE YEAR 2013 TO 2019. THERE NEEDS TO BE A RECALL ON THESE ENGINES IF THIS IS A KNOWN ISSUE. PEOPLE CAN GET HURT FROM THIS..... ESPECIALLY IF NO CHECK ENGINE LIGHT IS ON.
ENGINE HAD COOLANT LEAK INTO THE CYLINDERS. HAD TO HAVE NEW SHORT BLOCK INSTALLED. CAR IS STILL IN THE FORD DEALER SERVICE DEPARTMENT. OVERHEATING ISSUES STILL OCCURRING. CAR HAS BEEN AT FORD DEALER FOR 5 WEEKS. CAR IS NOT SAFE TO DRIVE. OVERHEAT WARNING GOES OFF YOU HAVE TO PULL OVER FAST THEN ENGINE IS AT REDUCED POWER. FORD NEEDS TO RECALL THIS 1.5 ENGINE
THE BACKUP CAMERA WILL OCCASIONALLY GO DARK OR BLACK AND WHITE. I HAVE TRIED TO REPLICATE THE ISSUE. HOWEVER, IT HAPPENS RANDOMLY. IT IS CLEAN AND FREE OF WATER AND DIRT
WHILE ON THE HIGHWAY I GOT A WARNING STEERING LOSS PULL OVER SAFELY. THE STEERING WHEEL WAS STIFF. I HARDLY COULD MOVE THE WHEEL. IT TOOK ALL 200 POUNDS FOR ME TO PULL OVER SAFELY
AUGUST 2020 I WAS TOLD MY RADIATOR HOSE CAME OFF. $500 TO PUT BACK ON, 3 DAYS LATER HAD TO REPLACE THE LAINSCOTT TURBO CYLENOID $1700, 2 DAYS LATER CRACKED FLEX PLATE, UNKNOWN AMOUNT $ DUE TO POWERTRAIN WARRANTY COVERAGE. 2 WEEKS LATER TOLD OIL IS LEAKING INTO VALVE COVERS. AS OF TODAY OCT. 3, 2020 FOR THE LAST 2 WEEKS POWERTRAIN AWD MALFUNCTION COULD NOT GET AN APPT AT FORD UNTIL OCT 6. LAST SAT ENGINE FAILURE NO RADIATOR FLUID. THERE IS MAJOR MALFUNCTIONING OF THIS CAR DUE TO HURRICANE SALLY WE LOST A BRIDGE HERE I NOW HAVE TO DRIVE I10 IN MAJOR TRAFFIC AND I AM AFRAID FOR MY SAFETY
The contact owns a 2017 Ford Escape. The contact stated that upon the start of the vehicle, a heavy, blueish-colored smoke would emit from the exhaust pipe as the check engine light would intermittently appear on the instrument panel. In addition, the contact stated that while driving at various speeds, the vehicle would hesitate upon the depression of the accelerator pedal. The vehicle was taken to a dealer where it was discovered that coolant had leaked into an engine cylinder. The dealer replaced the turbo; however, the failure returned soon after the repair. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline. Upon investigation, the contact discovered that the vehicle was included in NHTSA Campaign Number: 22V413000 (Power Train). The vehicle had yet to be repaired. The failure mileage was approximately 50,000.
TL* THE CONTACT OWNS A 2017 FORD ESCAPE. THE CONTACT STATED THAT WHILE THE VEHICLE WAS IN FOR ROUTINE MAINTENANCE, IT WAS DISCOVERED THAT THE REAR SHOCK ABSORBERS WERE LEAKING FLUIDS AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER COLUMBIA FORD LOCATED AT 234 WILLIMANTIC RD, COLUMBIA, CT 06237, AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE HOWEVER, NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 34,000.
COOLANT LEAKED INTO THE ENGINE. CAR WILL NOT OPERATE. OIL IS FROTHY/MILKY
COOLANT LEAKING INTO CYLINDERS, WHICH CAUSES ENGINE TO START ROUGH FROM COLD START AS COOLANT IS IN SIDE OF THE CYLINDERS AS FUEL IS BEING INJECTED IN. AFTER CHECK ENGINE LIGHT TURNED ON TOOK TO DEALERSHIP WHERE THEY INFORMED ONLY COURSE OF ACTION IS REPLACING OF LONG BLOCK. CAR WOULD STILL BE DRIVABLE, BUT COULD AT ANY POINT FREEZE UP AND COULD CAUSE MAJOR HARM TO DRIVER AND NEARBY VEHICLES. HAPPENED WHEN THE CAR WAS AT BETWEEN 80K AND 86K MILES, NO HELP FROM FORD AS PAST WARRANTY.
THE SUV WAS STRUCK FROM THE REAR AT HIGHWAY SPEED (65 MPH) BY A TOW TRUCK AND FORCED HEAD ON INTO THE GUARD RAIL. THE CAR IS A TOTAL LOSS WITH DAMAGE TO THE FRONT, REAR AND ALL CORNERS. THE AIRBAGS DID NOT DEPLOY. THE DRIVER WAS TREATED AND RELEASED FOR NON-LIFE THREATENING INJURIES AND CONTINUES TO BE TREATED FOR THE SAME INJURIES
The contact owns a 2017 Ford Escape. The contact stated while driving 75 MPH, the transmission downshifted and upshifted intermittently, and the vehicle lost motive power. The check engine warning light was illuminated. The contact stated that while attempting to slow down and exiting the highway, the brake pedal was depressed however, the brake pedal was extremely stiff. The vehicle was shifted to neutral(N) for the vehicle to slow down. The vehicle was taken to an independent mechanic where a handheld diagnostic machine retrieved information that the cam shaft sensor was not working properly, and the engine needed to be replaced. Additionally, the brake booster was defective and failed to build up pressure as needed. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 150,000. The VIN was not available.
Underneath safety shields Heat shield came loose due to broken clips that held it up Took the vehicle back numerous times,while under warranty ,and requested it to be fixed dealer said it was fixed but it would fall down soon as started driving. Scraped the road when it fell down. Took it back was told to just remove it because that's what most people do well I refused to remove it and will not remove it. I called Ford main headquarters was told not to remove it and take it to another dealer. I took it to another dealer they actually ordered clips and installed new clips to hold the panels up. Within 2 weeks of being fixed it has another clip broke again. I feel this is a huge safety hazard when driving and should one or both panels fall off it could cause a wreck and or damage to other vehicles that may be behind my vehicle. I have read were this is an on going issue and I do not understand why it can not be fixed and why I have to keep paying for it to be fixed when its been an ongoing issue since the purchase of the car. I understand the warranty is now out but this is a hazard that needs to be fixed instead of waiting until someone is hurt or killed due to an accident because the panels feel off the underneath of the car. Do not know exact date when it fell down and dragged on the road. I drove very slow and when I got home fixed it to were it would stick back up until I could get it into dealer.
CHECK ENGINE LIGHT CAME ON WHEN STARTING. TOOK TO SHOP, DETERMINED ENGINE PROBLEM FORD WAS AWARE OF BUT HAD TO TAKE IT TO A FORD DEALER TO BE "OFFICIALLY DIAGNOSED". TECHNICAL SERVICE BULLETIN WAS ISSUED BY FORD BUT NO RECALL. TOLD I NEED A NEW ENGINE, $7200 IN A VEHICLE LESS THAN 3 YEARS OLD. NO FINANCIAL ASSISTANCE AVAILABLE FROM FORD.
TL* THE CONTACT OWNS A 2017 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, WHITE SMOKE BEGAN TO COME OUT THE REAR END OF THE VEHICLE. THERE WERE NO WARNING LIGHTS. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND PROCEEDED TO DRIVE AT A LOW-SPEED. THE CONTACT STATED THAT APPROXIMATELY 25 MINUTES LATER THE VEHICLE SHUTOFF. THE CONTACT HAD THE VEHICLE TOWED TO A CERTIFIED MECHANIC WHO DIAGNOSED THAT THERE WAS AN EXCESS AMOUNT OF OIL IN THE CYLINDERS OF THE VEHICLE. THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE CONTACT TOOK THE VEHICLE TO MIKE NAUGHTON FORD, INC. (150 S HAVANA ST, AURORA, CO 80012; (720) 712-0678) WHO HAD COMPLETED A PREVIOUS RECALL ON THE VEHICLE. THE CONTACT STATED THAT SHORTLY AFTER THE RECALL REPAIR, A WARNING LIGHT INDICATING A MISFIRE HAD ILLUMINATED. THE CONTACT CHANGED THE SPARK PLUGS ON THE VEHICLE CAUSING THE WARNING LIGHT TO NO LONGER BE ILLUMINATED. THE CONTACT STATED THAT APPROXIMATELY 3-4 DAYS LATER WHILE STARTING THE VEHICLE FROM A COLD START, SHE NOTICED THE VEHICLE EMITTING WHITE SMOKE AGAIN. THE CONTACT RETURNED THE VEHICLE TO THE DEALER WHO INFORMED THE CONTACT THAT OIL HAD GOTTEN INTO THE COOLANT AND IN CYLINDER NUMBER 1 AND NUMBER 2. THE VEHICLE WAS REPAIRED ON 02/12/21 . THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE REPAIR WOULD BE COVERED UNDER WARRANTY. THE APPROXIMATE FAILURE MILEAGE WAS 82,000.*DT*JB
THE CAR IS DEEMED UNDRIVABLE TO THE ENGINE NO LOGER WORKING. THE ENGINE NEEDS TO BE REPLACED.
I went to Lenoir City ford with issues of misfiring cylinder and mostly Limp Mode on the highway. They cleared my codes and sent me on my way. ^ This occured while my vehicle was still under warranty. Now, expired warranty, I have the same issue and they will not cover under warranty when the issue was first discovered. Good lord I need me a recall
DURING THE ANNUAL MAINE STATE VEHICLE INSPECTION, THE 2017 FORD ESCAPE SE FAILED DUE TO A SAFETY ISSUE. THE FAILURE WAS IN RELATION TO BAD REAR LATERAL LINKS LEFT AND RIGHT REAR KNUCKLE AND HUB ASSEMBLY BUSHINGS. THE VEHICLE WAS WITHIN THE THREE-YEAR BUMPER TO BUMPER WARRANTY BUT WAS 321 MILES OVER THE 36,000 MILEAGE LIMIT. WHEN AN APPOINTMENT WAS BEING MADE FOR THE $1,900 REPAIR, I WAS ADVISED BY A FORD SERVICE ASSOCIATE THAT THE ASSEMBLIES WERE BACK-ORDERED TO AT LEAST THE END OF AUGUST (45 DAYS). SEEMS THAT MANY OTHERS ARE HAVING THE SAME SAFETY ISSUES WITH THIS PART.
IN MARCH 2020 I PURCHASED A CERTIFIED PRE OWNED 2017 FORD ESCAPE TITANIUM FROM DOWNS FORD IN TOMS RIVER, NJ. APPROXIMATELY IN MID JULY 2020 THE FIRST INCIDENT OCCURRED WITH THE VEHICLE, WHILE DRIVING THE CAR SUDDENLY LOST ALL POWER AND COULD NOT BE STARTED, THE CAR WAS TOWED TO FREEHOLD FORD WHICH WAS THE CLOSEST FORD DEALERSHIP. THEY HAD THE VEHICLE A FEW DAYS, THEY SAID THEY CLEARED SOME CODES AND WE TOOK THE CAR HOME. THE SECOND INCIDENT OCCURRED ABOUT TWO WEEKS LATER, WHILE DRIVING THE CAR SUDDENLY LOST POWER A MESSAGE CAME UP ON THE DASH THAT SAID AUTO STARTSTOP SHIFT TO P RESTART ENGINE. AT THAT POINT WE BROUGHT THE CAR BACK TO DOWNS FORD THE DEALERSHIP WE PURCHASED THE CAR FROM EXPLAINED WHAT HAPPENED AND THEY HAD THE CAR FOR APPROXIMATELY 2 WEEK. THEY COULD NOT DUPLICATE THE PROBLEMS WE TOLD THEM THAT HAD OCCURRED WHILE TEST DRIVING THE CAR SO THEY ASKED FOR PERMISSION FOR THEIR SERVICE MANAGER TO USE THE CAR TO GO TO AND FROM WORK TO SEE IF THE PROBLEM OCCURRED. THEY SAID IT DID NOT AND SINCE NOTHING WAS WRONG WITH THE CAR ASKED US TO PICK THE CAR UP. WHILE USING THE CAR OVER THE NEXT WEEK THE PROBLEM OCCURRED ON 8/23/20 WHILE STOPPED AT A TRAFFIC LIGHT THE CAR TURNED OFF MESSAGE ON THE DASH AUTO START STOP SHIFT TO P RESTART ENGINE, ON 8/24/20 WHILE DRIVING THE CAR IT LURCHED FORWARD AND SUDDENLY LOST POWER WHEN I PRESSED ON THE GAS PEDAL THE CAR DID NOT ACCELERATE I PULLED OVER TO THE SHOULDER WAITED A FEW MINUTES AND DROVE AWAY,8/27/20 SLOWING FOR A TRAFFIC LIGHT THE CAR LOST POWER AND TURNED OFF MESSAGE ON DASH AUTO START STOP SHIFT TO P RESTART ENGINE, THEN WHILE DRIVING THE RPM'S WENT TO ZERO I COULD NOT ACCELERATE AND THEN SUDDENLY I GOT POWER BACK,8/29/20 SAME INCIDENT OCCURRED TWICE WHILE DRIVING BACK TO THE DEALERSHIP TO HAVE THE CAR LOOKED AT AGAIN.THIS IS VERY DANGEROUS AS THE CAR HAS NO POWER AND STOPS IN TRAFFIC RISKING BEING REAR ENDED.
PAINT IS DELAMINATING ON WINDSHIELD PILLAR. PEELING OFF IN SHEETS. NO BODY WORK OR WINDSHIELD REPLACEMENT HAS BEEN DONE. THIS IS A PROBLEM WITH THE FACTORY PAINT.
ERRPR CODE P051B CRANKCASE PRESSURE SENSOR CIRCUIT RANGE/PREFORMANCE. AT ONLY 37000 MILES WARRANTY UP 36000
THE CHECK ENGINE LIGHT CAME ON IN OUR 2017 FORD ESCAPE WITH 76,000 MILES ON IT WHILE DRIVING ON OUR CITY STREETS. WE PROMPTLY TOOK IT INTO OUR LOCAL FORD DEALERSHIP TO HAVE LOOKED AT. THEY THEN INFORMED US IT NEEDED A NEW ENGINE BECAUSE OF COOLANT LEAKING. THEY SAID THIS HAS BEEN A KNOWN PROBLEM WITH CERTAIN FORD ENGINES AND WAS RECALLED IN DIFFERENT YEARS BUT NOT THE 2017. I WAS TOLD TO CALL FORD AND EXPLAIN THE SITUATION, WHICH I DID, ONLY TO BE BRUSHED OFF AND TOLD THERE IS NOTHING THEY ARE GOING TO DO ABOUT IT. THE MECHANIC SAID IF WE WERE TO KEEP DRIVING IT THE ENGINE WOULD EVENTUALLY JUST DIE WHILE DRIVING OR POSSIBLY EVEN CATCH FIRE. I BELIEVE FORD HAS A DUTY TO RECALL THE ENGINE IN THESE OTHER YEAR CARS BECAUSE IT IS THE SAME ISSUE THAT WAS RECALLED IN THE EARLIER YEAR CARS. THEY ARE KNOWINGLY PUTTING PEOPLE IN UNSAFE VEHICLES.
TL* THE CONTACT OWNS A 2017 FORD ESCAPE. THE CONTACT STATED THAT WHILE HER GRAND-DAUGHTER WAS DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE SPUTTERED AND DECELERATED TO 8 MPH. THE VEHICLE WAS TAKEN TO AN INDEPENDENT WHO ERASED SEVERAL UNKNOWN DIAGNOSTIC TROUBLE CODES. THE VEHICLE OPERATED AS DESIGNED AFTER THE CODES WERE ERASED. THE CONTACT WAS INFORMED THAT ERASING THE CODES WOULD NOT PREVENT THE FAILURE FROM RECURRING. ZECK FORD (4501 S 4TH ST, LEAVENWORTH, KS 66048, (913) 727-1650) WAS CONTACTED AND INFORMED OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE 64,000.
The contact owns a 2017 Ford Escape. The contact stated while driving at 15-20 MPH, a warning message appeared stating "pull over, engine overheating" and the vehicle lost power. The vehicle was towed to the dealer where it was diagnosed with the head gasket leaking but was not repaired. The contact stated the failure reoccurred a month ago while driving. The same warning message appeared. The contact was able to pull to the side of the road. The vehicle was towed to the same dealer, then towed to a Larry H. Miller Ford Lakewood (11595 W 6th Ave, Lakewood, CO 8021) as requested by the manufacturer. The contact stated the dealer diagnosed that the engine needed to be replaced per a TSB. The manufacturer was notified of the failure but declined to cover the repair though the vehicle had an extended warranty. The approximate failure mileage was 77,000.
CHECK ENGINE LIGHT TURNED ON AFTER STARTING THE VEHICLE AND TRAVELING ~35 MPH IN CITY. VEHICLE WAS TAKEN TO LOCAL FORD DEALER WHERE IT WAS DISCOVERED COOLANT WAS LEAKING INTO THE ENGINE. WAS INFORMED THE SHORT BLOCK NEEDED TO BE REPLACED AT MINIMUM. THIS SEEMS TO BE A COMMON ISSUE WITH THIS YEAR/MODEL BASED ON OTHER REPORTS LISTED ON NHTSA. *TR
The contact owns a 2017 Ford Escape. The contact stated while driving 50 MPH, the vehicle inadvertently started shuddering. There were no warning lights illuminated. The contact veered to the side of the road for a moment. The contact continued to drive the vehicle however, the failure recurred intermittently while driving that same day. The vehicle was taken to the independent mechanic who advised the contact that he could not determine the cause of the failure as the OBD reader could not read the codes. The contact stated that the failure reoccurred while driving and the vehicle was taken back to the independent mechanic who advised the contact that he could not duplicate the failure. The transmission was flushed. The contact stated that the failure persisted, and the vehicle was taken back to the independent mechanic who diagnosed that the transmission needed to be replaced. The contact stated that the failure had been reoccurring more frequently while driving. The dealer was not notified of the failure. The manufacturer was notified of the failure but did not provide any assistance. The vehicle was not repaired. The approximate failure mileage was 55,000.
CHECK ENGINE LIGHT APPEARED. TOOK TO A ASE TECH WHO TOLD ME IT LOOKS LIKE COOLANT LEAKED INTO CYLINDER BLOCK, INSTRUCTED ME TO TAKE TO DEALERSHIP. DEALERSHIP CONFIRMED ON 6/18 THAT ENGINE NEEDS REPLACEMENT FROM DAMAGE. FOUND ON FORD WEBSITE THAT SOFTWARE UPDATE NEEDED FOR MY VEHICLE OR WILL CAUSE COOLANT TO INTRUDE INTO ENGINE BORE WHICH CAN LEAD TO ENGINE DAMAGE. CONTACTED FORD AND THEY WILL NOT COMPENSATE OR HELP WITH ANY OF THE COST OF REPAIRS BECAUSE IS PAST WARRANTY. AGAIN 6/26 RECEIVED A NOTICE TO UPDATE SOFTWARE TO PREVENT DAMAGE BUT THIS HAS ALREADY HAPPENED TO ME. TOTAL COST OF REPAIRS ARE $5335 OUT OF POCKET.
HAVE OWNED THE CAR FOR A MONTH, 65,000 MILES ON IT. CHECK ENGINE LIGHT CAME ON WHEN STARTED CAR, HAD IT SCANNED, WAS TOLD CYLINDER 1 HAD A MISFIRE. TOOK IT TO MALL OF GEORGIA FORD WHERE IT WAS PURCHASED FROM MAY 2020, THEY HAVE NOW SAID COOLANT LEAKS INTO THE ENGINE AND THEY HAVE TO REPLACE THE ENTIRE ENGINE. WILL THIS HAPPEN WITH THE REPLACEMENT ENGINE TOO? FORD SHOULD BUY THE CAR BACK. OWNED FOR A MONTH. *TR
2017 FORD ESCAPE SE WITH 24,000 MILES. THE ELECTRONIC STEERING ASSIST FAILED, NEARLY CAUSING LOSS OF CONTROL OF THE CAR IN A PARKING LOT. THE REPAIR COST OVER $2,100. *TR
THIS ISSUE OCCURRED WHILE PARKED IN THE DRIVEWAY. CRANKED THE CAR AS NORMAL AND THE CAR STARTED SHAKING AND SHUDDERING AT IDLE, REVVED THE ENGINE A FEW TIMES AND IDLE BECAME NORMAL. AFTER DRIVING OFF THE CHECK ENGINE LIGHT CAME ON AFTER ABOUT A MILE OF DRIVING AND FOR ABOUT 12HRS. EACH TIME THE CAR WAS CRANKED THE CHECK ENGINE LIGHT CAME ON, BUT AFTER ABOUT A 12 HR. PERIOD IT DID NOT COME BACK ON. SINCE THIS OCCURRED ON 06/04/20 EVERY TIME THE ENGINE WAS CRANKED FOR THE FIRST TIME IN THE MORNING OR AFTER IT HAS BEEN PARKED FOR SEVERAL HOURS AND THEN CRANKED BACK UP...THE SHUDDERING AND SHAKING OCCURRED EACH TIME, BUT THE CHECK ENGINE LIGHT HAS NOT COME BACK ON. I MADE AN APPOINTMENT WITH THE FORD DEALER I PURCHASED THE ESCAPE FROM FOR 10AM ON 06/15/2020. AFTER AN HOUR AND A HALF WAIT THE SERVICE TECH INFORMED ME THAT THE ENGINE BLOCK (AND AN ADDITIONAL 4 PAGES OF PARTS) WERE GOING TO HAVE TO BE REPLACED. HE ALSO SAID SOME OF THESE PARTS ARE LIKELY TO BE BACK ORDERED BECAUSE OF THE HIGH INCIDENCES OF THIS ISSUE/PROBLEM. HE STATED THAT ONE SIDE OF THE ENGINE BLOCK WAS COOLING OFF FASTER THAN THE OTHER WHICH CAUSED THE ALUMINUM ENGINE BLOCK TO WARP AND IT IS ALLOWING COOLANT TO LEAK INTO THE CYLINDER TUBES THAT WILL EVENTUALLY CAUSE ENGINE FAILURE. WITH ONLY 27,381 MILES ON IT THESE REPAIRS ARE COVERED UNDER WARRANTY, BUT I'M WORRIED ABOUT THE RELIABILITY IN THE FUTURE AFTER WHAT'S BASICALLY AN ENGINE REBUILD. WHAT MAKES ME ANGRY IS AFTER JUST A LITTLE RESEARCH I FIND THAT FORD HAS KNOWN ABOUT THIS ISSUE FOR YEARS, BUT HAS FAILED TO ISSUE A RECALL OR AT THE VERY LEAST INFORM CURRENT OWNERS THAT THERE IS POTENTIALLY A SEVERE FLAW IN THEIR ENGINE DESIGN. *TR
1. HANDS FREE TAILGATE/TRUNK WILL AUTOMATICALLY SHUT WHEN OBJECTS OR A PERSONS BODY IS PRESENT. FAUB/ KEYS ARE NOT BEING PUSHED BY ACCIDENT, NOR IS THERE ANY MOVEMENT UNDER NUMBER THAT WOULD SENSOR DOOR TO CLOSE. WHEN IT DOES DO THIS, IT TAKES QUITE A WHILE FOR THE SENSOR TO REALIZE THERE IS AN OBJECT THERE AND TAKES SOME TIME TO OPEN AGAIN. 2. WHEN VEHICLE SLIPS ON ICE PATCES OR LARGE PUDDLES OF WATER--- WHEN THE TRACTION LIGHT COMES ON MY DASH BOARD, IT SEEMS TO TRIGGER MY ENTIRE VEHICLE TO SHUT COMPLETELY DOWN. VEHICLE ENGINE SHUTS OFF, STEERING WHEEL LOCKS UP, BRAKES STOP WORKING AND NO ELECTRICAL FROM THAT POINT ON. I HAVE HAD THIS HAPPEN 3 TIMES NOW, WITH THE NEED TO HAVE TO CALL A TOW. FOR BOTH COMPLAINTS, FORD SERVICE SAYS THEY CANNOT FIND ANYTHING WRONG AND CANNOT GET EITHER COMPLAINT TO DUPLICATE. NOTHING HAS BEEN DONE AT THIS POINT BY FORD TO FIX OR COMPENSATE FOR ANY OF THIS.
AT 50000 MILES MY CHECK ENGINE LIGHT STARTED COMING ON, MY VEHICLE WAS DRIVING ROUGH AND JOLTING AND I WOULD RANDOMLY LOOSE COOLANT WITHOUT ANY EXTERIOR LEAK WHICH OF COURSE THEN MY VEHICLE WOULD START TO OVERHEAT SO I TOOK IT IN. LUCKILY BARELY BEING WITHIN WARRANTY COME TO FIND OUT IT WAS A DEFECT I HAD A CRACKED ENGINE BLOCK, SO MY ENTIRE ENGINE HAS TO BE REPLACED. ONE MONTH LATER I FINALLY GET MY CAR BACK TO FIND WHILE DRIVING IT HOME WAS EXTREMELY LOUD HAD NO POWER TO ACCELERATE WHICH WOULD SHOOT UP THE RPMS. FORD DISMISSED IT AS A SIMPLE FIX AND AFTER THEY RETURNED MY CAR IN LESS THEN 1 DAY THIS WAS YESTERDAY, TODAY I GO TO DRIVE IT TO NOW HAVE AN ERROR MESSAGE DISPLAYING: TRANSMISSION FAULT SERVICE NOW. THEY OF COURSE ARNT OPEN ON THE WEEKENDS AND LUCKILY I WASN'T STRANDED YET BUT THIS STILL MEANS I HAVE TO WAIT UNTIL MONDAY. THIS HAS ALL GONE ON WITHIN THE PAST WEEK AND THE ONLY THING THEY ARE DOING SO FAR IS GIVING THE REPAIR A 2 YEAR WARRANTY. GOOGLING THIS ISSUE UNFORTUNATELY AFTER EXPERIENCING THIS PERSONALLY THIS SEEMS TO BE COMMON WITH THESE VEHICLES.
60000 MILE DRIVE TRAIN WARRANTY, VEHICLE WAS AT 51000 MILES MY CAR WAS DRIVING ROUGH AND LOOSING COOLANT WITH NO EXTERIOR LEAKS TOOK MY CAR TO THE SERVICE DEPARTMENT 6/1/2020 DIAGNOSIS: CRACKED ENGINE BLOCK, ENGINE HAS TO BE REPLACED NOT RETURNED TO ME UNTIL 7/7/2020 (OVER 1 MONTH LATER!) BUT WHEN IT WAS IT HAD NO ACCELERATING POWER. RETURNED TO DEALERSHIP THE SAME DAY AND WAS GIVEN BACK TO ME THE NEXT DAY CLAIMING IT WAS A LOOSE FITTING AND THAT ALL COMPONENTS WERE CHECK AND IT WAS GOOD- WRONG I WENT TO DRIVE THE VEHICLE AND RECEIVED AN ALERT TRANSMISSION FAULT SERVICE NOW. THAT WAS FRIDAY 7/10 AFTER HOURS TOOK IT BACK WHEN THEY OPENED MONDAY 7/13 AND THEY TRIED GIVING IT BACK TO ME ON 7/29 AFTER IT WAS ' READY' BUT THE DRIVER HAD TO TURN AROUND BECAUSE THE SERVICE LIGHT WAS ON AGAIN. IT'S NOW 8/7 AND NO CAR AND THE DEALERSHIP REFUSED MY BUYBACK REQUEST. PLEASE HELP FORD NEEDS TO BE INVESTIGATED THERE IS AN ENTIRE FORUM OF SIMILAR ISSUES
AFTER STOPPING AT A STOP SIGN THE AUTO RESTART KICKED IN. NORMALLY IT START FINE AFTER I LET GO OF THE BRAKE, BUT THIS TIME IT STALLED COMPLETELY AND LOST ALL POWER. I COULD NOT TURN ON THE BLINKERS. I WAS TRYING TO MOVE IT OUT OF THE WAY BUT I COULD NOT EVEN CHANGE GEAR TO NEUTRAL AND IT HAD O POWER STEERING. WE CALL ROADSIDE ASSISTANCE BUT WHEN I OPEN THE HOOD TO CHECK FOR THE BATTERY ALL OF A SUDDEN THE POWER CAME BACK. I DON'T THINK IT WAS A BATTERY PROBLEM BECAUSE I JUST REPLACE MY BATTERY 2 WEEKS AGO. THE WHOLE PROCESS TOOK ABOUT 30 MINUTES BEFORE THE POWER CAME BACK. THIS IS THE SECOND TIME IT DOES THAT FIRST TIME IT JUST STALLED BUT DID NOT LOSE ANY POWER. THIS IS PRETTY SCARY STUFF IF IT HAPPENS IN THE MIDDLE OF THE HIGHWAY WITH NO POWER STEERING ESPECIALLY WITH A FAMILY. *TR
TL* THE CONTACT OWNS A 2017 FORD ESCAPE. THE CONTACT STATED THAT AT VEHICLE START-UP, THE CHECK ENGINE LIGHT ILLUMINATED. THE CONTACT THEN TOOK HIS VEHICLE TO QUICK LANE AT BEDFORD FORD LINCOLN (10050 IN-37 STE A, BEDFORD, IN 47421) WHERE THE CONTACT WAS INFORMED THAT THE CYLINDER HEAD NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED HIM THAT THEY WOULD OFFER TO COVER 35% OF THE REPLACEMENT COST. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 64,600.
TL* THE CONTACT OWNS A 2017 FORD ESCAPE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE OVERHEATED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO CAVALIER FORD GREENBRIER (1515 S MILITARY HWY, CHESAPEAKE, VA 23320) WHERE THE VEHICLE WAS DIAGNOSED WITH A COOLANT LEAK. THE REPAIR WAS STILL PENDING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE HOWEVER, NO ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 48,000.
MY SON WAS INVOLVED IN A SERIOUS ACCIDENT. HE HIT A STONE WALL APPROXIMATELY FIVE FOOT TALL AT 30-40MPH. THE ONLY AIR BAG THAT WENT OFF WAS THE STEERING WHEEL. HIS VEHICLE HIT THE WALL IN THE SAME APPROXIMATE SPOT THAT THE INSURANCE INSTITUTE FOR HIGHWAY SAFETY TEST (CENT1622) HIT THE TEST WALL. IN THEIR TEST THE SIDE AIR BAG CURTAINS WENT OFF. IN MY SONS ACCIDENT PER THE VIDEOS, RELATED SPEED AND LOCATION OF IMPACT. THE AIR BAG CURTAINS SHOULD HAVE GONE OFF WHICH WOULD HAVE SAVED HIM FROM A LIFETIME DISABILITY. BECAUSE OF THE LIMITED SPACE I CAN NOT LOAD MORE PICTURES OR VIDEOS OF THE TEST VEHICLES. THIS IS ONE LINK TO A TEST CRASH: HTTPS://WWW.YOUTUBE.COM/WATCH?V=NZ_RHEJN3US
COOLANT LEAKING INTO CYLINDER AT 44K MILES ON 2017. FORD OPTED TO REPLACE HEAD GASKET UNDER POWER TRAIN WARRANTY INSTEAD OF REPLACE ENGINE. NOW 16 MONTHS LATER SAME ISSUE AND THEY ARE RECOMMENDING AN $8200 ENGINE REPLACEMENT OUTSIDE OF WARRANTY AS I REPAIRED MY CAR USING WARRANTY LAST TIME AND THAT WAS COVERED FOR 1 YEAR 12K MILES. IF I PAID OUT OF POCKET IT WOULD HAVE BEEN COVERED WITHIN 2 YEARS UNLIMITED MILES. SAME EXACT ISSUE PRESENT. ACKNOWLEDGED THAT THE I IMPROVEMENT IN THE NEW PARTS IS DRILLED PASSAGES BETWEEN CYLINDER WALLS VS SLAT OPENINGS. THE DEALERSHIP AND FORD WILL NOT HONOR THEIR WORK. ACKNOWLEDGED THAT OTHER CARS HAVE T HE SAME ISSUE SPECIFICALLY THE FOCUS AND THE MUSTANG. THEY KNOW THEIR PARTS ARE DEFECTIVE AND THEY ARE NOT HONORING THIS. A NEW ENGINE FOR FAILED KNOWN PARTS IS UNACCEPTABLE FOR A 2017 VEHICLE WITH 60K MILES. *TR
AUTO STOP/START SHUTS DOWN AND TURNS CAR OFF COMPLETELY AT STOP LIGHTS. I HAVE TO MANUALLY TURN THIS FEATURE OFF EVERY TIME I START MY CAR SO THAT MY CAR DOES NOT STALL IN INTERSECTIONS. WHEN THIS ERROR OCCURS I HAVE TO PUT MY CAR IN PARK AND THEN RESTART MY CAR AND MANUALLY TURN THIS FEATURE OFF. THIS IS DANGEROUS AND THE DEALERSHIP HAS NO GUIDANCE FOR THIS OTHER THAN COSTLY REPAIRS. THIS HAS BEEN HAPPENING FOR OVER A YEAR NOW. *TR
The contact owns a 2017 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle overheated. The vehicle was taken to the dealer, where it was diagnosed with a cracked cylinder head and the engine was replaced; however, while driving at an undisclosed speed, the vehicle made an abnormal sound. The vehicle was then towed to an independent mechanic, who inspected the vehicle and determined that three bolts had detached from the cylinder head, causing the passenger's side engine to detach. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 50,000.
WHILE TRYING TO MAKE A LEFT TURN ON A CITY STREET THE POWER STEERING WAS STIFFED AND WAS BARELY ABLE TO MAKE THE TURN. I NOTICED THE BATTERY LIGHT CAME ON. PULLED INTO PARKING LOT THEN TURNED THE CAR OFF AND BACK ON, CORRECTED THE ISSUE. A WEEK LATER SAME ISSUE OCCURRED WHILE DRIVING. HAPPENED FIRST TIME ON 04/26/2020 & AGAIN 05/08/2020. *TR
TL* THE CONTACT OWNS A 2017 FORD ESCAPE EQUIPPED WITH CONTINENTAL CONTI PRO CONTACT TIRES, TIRE SIZE: 235/45/R19, DOT NUMBER: A3E647LB2617. WHILE DRIVING 45 MPH, THE CONTACT HEARD A LOUD ABNORMAL NOISE AS THE TIRE PRESSURE WARNING MESSAGE ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT PULLED OVER AND CALLED FOR ROAD SIDE ASSISTANCE. ROAD SIDE ASSISTANCE ARRIVED AND REPLACED THE TIRE. THE CONTACT INFORMED QUIRK FORD (540 SOUTHERN ARTERY, QUINCY, MA 02169) OF THE FAILURE HOWEVER, THE DEALER OFFERED NO ASSISTANCE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE TIRE AND VEHICLE FAILURE MILEAGE WAS 18,000.
THIS WAS IN THE CITY, MORNING AND KIND OF RAINY DAY, DRIVING AT MAXIMUM 30 MPH. I STARTED MY CAR AND IMMEDIATELY I SAW THE 'CHECK ENGINE ' YELLOW LIGHT ON. I CALLED TO MY CLOSEST FORD DEALER AND MADE AN APPOINTMENT FOR THE NEXT DAY. SINCE I HAD TO RUN SOME ERRANDS DURING THE DAY, I PAID ATTENTION TO THE BEHAVIOR OF THE CAR. AT TIMES WHEN I STARTED IT , IT STALLED AND WHEN I STOPPED IT SMELLED WEIRD. SO I TOOK IT NEXT DAY TO THE DEALER AND THEY TOLD ME IT WAS AN ISSUE WITH THE COOLANT THAT WAS LEAKING AND GOES INTO THE ENGINE AND THAT PROBABLY THEY HAD TO CHANGE THE ENGINE. I IMMEDIATELY STARTED GOOGLING IT AND UNFORTUNATELY, I FOUND THERE ARE THOUSANDS OF CASES WITH THE SAME ISSUE!, VERY DISAPPOINTING!. MY QUESTION IS, IF FORD KNOWLEDGE IS A COMMON ISSUE DURING THE LAST 2-3 YEARS, WHY THEY HAVEN'T STARTED A RECALL YET DURING THESE PAST YEARS?
VEHICLE WAS BEING DRIVEN AT HIGHWAY SPEED WITH SUDDEN LOSS OF POWER. MOTOR WOULD STAY RUNNING BUT NO POWER AND NO WARNING LIGHTS TO INDICATE PROBLEM. WHEN TAKEN IN TO SERVICE WAS TOLD ANTIFREEZE LEAKED INTO NO.2 CYLINDER CAUSING ENGINE FAILURE. FORD I WAS TOLD IS AWARE BUT DID NOTHING AS THE VEHICLE WAS 2000 MI. OUT OF WARRANTY. VEHICLE WAS IN FOR RECALL TO FIX THIS PROBLEM ON JANUARY 29TH WHILE UNDER WARRANTY AND POSSIBLY NOT REPAIRED. *TR
TL* THE CONTACT OWNS A 2017 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS JUMP STARTED BY ROADSIDE ASSISTANCE AND DRIVEN TO SUBURBAN FORD OF FERNDALE (21600 WOODWARD AVE, FERNDALE, MI 48220), WHERE IT WAS DETERMINED THAT THE ENGINE NEEDED TO BE REPLACED. THE CONTACT WAS PROVIDED A LOANER VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 14,000.
FRONT SUSPENSION HAD TO BE REPLACED PAINT PEELING OFF BODY COMPUTER RECALLS CAR MOVING
TL* THE CONTACT OWNS A 2017 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE ACCELERATOR PEDAL WAS DEPRESSED AND CEASED IN THE DEPRESSED POSITION. THE VEHICLE WAS TAKEN TO GLENWOOD SPRINGS FORD (55 STORM KING RD, GLENWOOD SPRINGS, CO 81601) WHERE THE VEHICLE WAS DIAGNOSED WITH A DEFECTIVE ACCELERATOR PEDAL MECHANISM AND BINDING. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 74,312.
I WAS DRIVING, TRIED TO ACCELERATE VEHICLE MADE A STRANGE NOISE AND WOULD NOT ACCELERATE, WOULD NOT GO OVER 10 MPH, RPM WENT UP TO 6. PULLED OF THE ROAD, PLACED IT IN PARK, TURNED IT OFF, THEN BACK ON. VEHICLE WOULD NOT GO INTO GEAR. HAD TO HAVE IT TOWED TO A FORD DEALERSHIP, WAS TOLD I NEED A NEW TRANSMISSION. WAITING FOR ESTIMATE AT THIS TIME.
The contact owns a 2017 Ford Escape. The contact stated that a plastic guard located on the frame of the vehicle would detach and drag on the road pavement at various speeds without warning. The contact had taken the vehicle to a dealer where they initially repaired the defect; however, the failure persisted. The vehicle was taken back to the dealer where they removed the plastic guard but did not replace it. The manufacturer was notified of the failure and referred the contact to NHTSA. The vehicle has yet to be repaired. The failure mileage was unknown. The contact stated that the part was replaced twice.
2017 short block was replaced in the engine. Only to find out recalls for engine coolant has been leaking into the engine again. Year models built Sept 17, 2015 to year April 8,2019 at lewyviell Kentucky. Ironically my car was made at this location where the cars have been recalled from March 25, 2017. My car was made and the only thing ford company did was replace the short block not the entire engine. And not with the new engine recalls that started on June 9, 2022. That I already mention was the series of cars made at that plant.
VEHICLE STALLS AND MUST BE TAKEN OUT OF DRIVE AND RESTARTED WHEN AUTOMATIC ENGINE STOP FEATURE IS ENGAGED. THIS IS INTERMITTENT AND OCCURS WITHOUT APPARENT PATTERN WHEN THE VEHICLE IS STOPPED.