2022 Ford Escape Complaint Log

Check Arms spot welds on driver door completely gave out. My door is creaking popping. Door feels like its going to fall off. It literally happened from one day to the next.

The contact owns a 2022 Ford Escape. The contact stated while driving 55 MPH, the vehicle started to shake abnormally. There was no warning light illuminated. The contact stated that there was a squeaking sound while depressing the brake pedal. The vehicle was taken to the dealer; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 48,500.

The contact owns a 2022 Ford Escape. The contact stated while reversing approximately 3 MPH, the brake pedal was depressed, and the rear brakes made an abnormal screeching sound. The contact stated that the failure occurred while the vehicle was in reverse(R). Additionally, the contact stated that the rear tires were off balance, causing the vehicle to shake abnormally. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the rear brakes were operating normally; the wheels were re-balanced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was approximately 22,000.

The contact owns a 2022 Ford Escape. The contact stated while driving approximately 25 MPH, the vehicle abruptly stopped in the middle of the road with the message "Brake Applied" displayed. The vehicle immediately self-started and operated normally. The contact stated that during the failure the brake pedal was not pressed. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure. The contact stated that the failure had occurred shortly after the vehicle was repaired under NHTSA Campaign Number: 24V187000 (Fuel System, Gasoline). The failure mileage was 33,007.

The contact owns a 2022 Ford Escape. The contact stated that when the vehicle was started, the check engine warning light illuminated. The vehicle was taken to a dealer where it was diagnosed and determined that the EVAP ejector and the purge valve needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 48,800.

The contact owns a 2022 Ford Escape. The contact stated that while having a routine oil change and maintenance performed, the dealer informed the contact the struts were worn and needed to be replaced. The vehicle was taken to the local dealer, where it was diagnosed and determined that the shock absorbers were leaking and needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and opened a case. The contact was referred to the NHTSA Hotline to report the failure. The failure mileage was approximately 49,000.

The contact owns a 2022 Ford Escape. The contact stated while driving at an undisclosed speed and attempting to accelerate, the vehicle briefly hesitated and was sluggish before returning to normal functionality. The check engine warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the transmission. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 20,000.

Driver's side seat: I use heated seat at times along with a/c to help my lower back pain. On [XXX] I was using it. I moved my right leg as I was driving with cruise control and I felt some skin tear off of the back of my thigh. Of course, it hurt and I immediately put my hand down and the seat was ridiculously hot! I had to keep my hand cupped underneath as I pulled off on the next exit. My daughter, [XXX] , was with me to witness this. She took pics in the gas station bathroom. I had 3 blisters total and 1 had ripped open with the skin hanging on the side. I have diabetes and diabetic neuropathy. Not a good combination with a defective heated seat that overheats to the point of blisters! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The car accelerates without pressing the accelerator. While driving at any moment or when hitting the brakes the car will speed up on its own. I have no problem with the car stopping when I hit the brakes. It just seems as though sometimes it will accelerate when first touching the brakes. I have noticed this for maybe about a year. I researched and found at least 3 reported cases of this being an issue during a car accident. I did take my vehicle to the Ford dealership to have it checked and was told they couldn’t find anything wrong according to their test results. However, there is definitely an issue.

The contact owned a 2022 Ford Escape. The contact stated that while slowing down to stop a second vehicle traveling approximately 50 MPH, crashed into the rear of the vehicle. During the crash, the contact's vehicle was pushed into the rear of a third vehicle causing severe damage to the vehicle's frontend. The contact indicated that the front driver and passenger side air bags did not deploy and both the front driver and passenger side seatbelts failed to secure the occupants. The driver sustained a head contusion, neck and back, and right calf injuries, and the front passenger sustained a head contusion, thumb, back, neck, and shoulder injuries. Both occupants were transported to the local hospital and received medical treatment. The vehicle was destroyed and towed away. A police report was taken at the scene. The manufacturer and local dealer were notified of the failure but no assistance was offered. The failure mileage was 34,000.

The contact owns a 2022 Ford Escape. The contact stated that while operating the vehicle, the check engine warning light continued to flash off and on, and the vehicle had experienced a loss of motive power. The vehicle was taken to the local dealer who diagnosed that the engine was faulty due to coolant intrusion into the cylinders. The contact was informed that the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 110,000. The VIN was not available.

I have a 2022 ford escape ecoboost I was going the freeway so put it on faster drive , push button it started to go then at maybe about 35 mph it jerked us all back and fourth my car gear went from drive to neutral and car lost power on the freeway ! I had my [XXX] nephew with me and my [XXX] old mom who was jerked back and forth ! Thank god for seatbelts ! I don’t know what to do called ford and have to take care in to see what could have caused this problem ! I hate the dealership I go to !and need to find a place that’s honest about what’s happening ! Had to pull over and try to come off freeway . I live in ca , u dont get a police report unless there is a major accident or major hurt , cops don’t come for these kind of things . And it just happened again for the 2nd time , 1st time it happened about 1 year into owning the car , I thought maybe I did something wrong ! But now I know I didn’t , told ford before but nothing was done about it INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I was on the passenger rear side, lifting the lever to lay the back of the seat flat and forward while doing so I was slightly in the vehicle, trying to lift the lever. When all of a sudden the seat flew forward very rapidly like spring action, and the piece that holds the seatbelt at the top of the back of the seat, which is plastic, slammed into my bridge of my nose, causing a laceration and possible nose fracture.

On three separate occasions, the steering wheel has locked while the vehicle is in drive. My safety is at risk as the car becomes inoperable. I brought the vehicle in for service, and was told they were unable to reproduce it. No warnings or alerts were received after the incidents.

When backing up, the brakes and going forward to stop, the brakes are making a loud, moaning sound. When trying to stop, the brakes are "grabbing," making a rubbing, friction type sound as well, causing me to have to pump the brakes to stop the vehicle.

Brakes are moaning when backing up. and there is a grabbing sensation when trying to stop, I have to pump the brakes!

It leaks or consumes excess amounts of coolant. I’ve had to refill it twice now. I know this is weird with a newer car with only 23,000 miles.

My panoramic sunroof cracked with no signs of impact at all and once i open the car the sunroof exploded apart.

The contact owns a 2022 Ford Escape. The contact stated that upon placing the vehicle in reverse(R), the brakes made an abnormally loud squealing sound while the brake pedal was depressed. There was no warning light illuminated. The vehicle was taken to several dealers where it was acknowledged that the failure was a known issue; however, there was no remedy for the issue. The vehicle was not repaired. The manufacturer was also notified of the failure and the contact was provided similar information as the dealer. The failure mileage was unknown.

The brakes failed completely, the pedal touched the ground. It is currently getting inspected a ford dealership. The vehicle was unable to stop causing it to crash into my house. This could out the driver and passengers are risk if it occurred on a main road or highway. It has not been inspected yet. It is in the process. No. Not warning on the dash for brakes before or after the accident.

The contact owns a 2022 Ford Escape. The contact stated that while driving approximately 50 MPH, the vehicle started losing power. The contact stated that a notification from the Ford mobile app indicated that there was a power train malfunction, reduction in power, Four-wheel Drive fault, and advised to contact an authorized dealer. There was no warning light illuminated. The contact veered to the side of the road and turned off the vehicle. The contact was able to restart the vehicle and drive to the residence. The vehicle was not diagnosed or repaired by a dealer or an independent mechanic. The manufacturer was notified of the failure. The failure mileage was approximately 23,000.

The contact owns a 2022 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V467000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was contacted several times and confirmed that the part was not yet available. The manufacturer was made aware of the issue. The contact had not experienced a failure.

The contact owns a 2022 Ford Escape. The contact stated while driving at an undisclosed speed, the brakes were making an abnormal squealing and grinding noise. There were no warning lights illuminated. The vehicle was taken to the local dealer on three occasions, who diagnosed that the brakes were working as designed but that the brakes may be replaced to cease the abnormal noise. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 7,000.

I was in a minor accident involving a small animal on [XXX] and there was not much damage done to it. After it got repaired a few months later the steering wheel started locking up on me so I had it towed down to Bob Johnson Ford in Pulaski NY. They couldn't diagnose the issue and said I was safe to drive it home. On the way home the steering wheel locked up while exiting the highway and caused me to run into a guard rail. (XXX) After it got repaired I thought it was fixed but months later it started locking up again. On [XXX] had it towed to Wally's ford in Adams ny. They also have not been able to diagnose the issue. I am trying to get Ford to buy back the car but they say it's outside the lemon law and to see if the insurance company can do anything about it. Ford and USAA both told me to not drive the vehicle but neither of them will give me a rental car. So I'm stuck between companies and have nothing to drive. Please help. The car is a 2022 Ford escape SEL, 28000 miles on it. Please contact me at [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Since purchase airbags light stays on reported this several times! Next engine oil has been leaking on hot parts of engine report to manufacturer and they are doing nothing this is my only vehicle! This could cause a fire! Several vehicles same year and model same problem!

1. these are manufacturing problems right after I got the car within 1-3 months the seat belt is exceedingly difficult for a child /toddler the seat belts go into the seat and other problems 2. the middle shift ( park reverse drive) shift with the button area when you're at a red light made of plastic 1 month after I got the car it keeps losing pins falling out and dropping down this happened they said they fixed it but they really did not keeps losing with the pins falling out and pins keep coming out and the ford dealership in falls church Virginia making me pay 3 reverse and brake is bad squeaks they said they fixed with some kit but they did not 4wheels area are bad 3 months had problems I not sure how to describe it

Case#11516274 Ford Motor Company puts metal in there brake pads watch causes a massive amount of brake dust on the wheels, a few days ago I tried getting it off with a power washer it would not clean at all. I reported it to you by the number above, also went to the dealer today, They said they will not fix its Fords problem. That is unacceptable there is brake dust all over the rotors and pad. I need your help! PLEASE.

The brackets in the driver side door are broken I’m passed the bumper to bumper warranty therefore Ford won’t cover it

The contact owns a 2022 Ford Escape. The contact stated while reversing and depressing the accelerator pedal, there was an abnormal moaning sound coming from the brakes. The vehicle was taken to the dealer to be diagnosed; however, the diagnostic result was not provided. The contact stated that the rear caliper spring clips and the rear caliper pin bushing were replaced, and the vehicle was repaired. The contact related the failure to TSB: 23-2308 (Moaning Noise When in Reverse; in cold weather and/or high humidity); however, the vehicle was not included in the TSB. The manufacturer was notified of the failure but offered no assistance. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 20,000.

Night driving safety risk due to no ambient lighting and unable to locate door controls,usb connection,heating controls,cup holder, while driving. Interior is in total darkness throughout night driving! If I need to find any connections I am unable and when I was driving I had to look away from traffic and avoided losing control of my vehicle!! Ford says this 2022 Escape doesn’t have ambient lighting and because this is a safety risk, i am hoping this can be rectified.

- Brakes make a rough squeeling or scrubbing noise when applied. This intensifies when wet or humid outside. - The brake system could be failing or causing pads to deteriorate. - When I brought this to the service manager's attentiin at the dealership he stated, " Yeah, it happens" and never did anything about it. - Unknown if ever inspected since I am the second owner and there are a couple of service records in history with "unknown" in the description. - There have been no warning lamps or any other symptoms.

Driver's side door weld spots above and below the door check rod are broken. The door is not closing correctly. I'm afraid it's not going to stay closed while I'm driving. I took it to the local Ford Dealer and they confirmed this. No warnings, it suddenly started making a terrible noise when I open or shut the door.

The contact owns a 2022 Ford Escape. The contact stated that while in reverse and depressing the brake pedal, there was a grinding sound coming from the vehicle. The contact stated that there was no sound while the vehicle was in drive. The dealer had been contacted and confirmed it was a known failure. The vehicle had not been taken to the dealer. The vehicle had not been diagnosed or repaired. The manufacturer was made aware of the failure and a case was opened. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was unknown.

During vehicle operation, on occasion, entire vehicle instrument panel goes dark and shuts off, which includes speedometer and warning lights. Cruise control deactivates and all displays and warning indicators de-luminate. System will turn back on and flash multiple error codes before returning to normal. Sync/navigation system will also go out.

Rear brakes squeak/moan when in reverse. The recent TSB from Ford states this is a recurring issue with Escape owners. My vehicle underwent the fix (which should have only taken 0.70 hours, but took 3 hours on a scheduled appointment), only to get the vehicle back and the sound is even louder than it was before. Vehicle went back in for said concern. They installed a brake muffler piece to help muffle the noise. However, whatever was done has now made the brakes loose and the peddle needs to be pushed almost to the ground. So again, the fix isn't the actual fix. Lane Departure and Crossing almost caused an accident. It had rained and there were mud/gravel dust tracks on the road. The cameras thought it was the road line and swerved me multiple times into the oncoming lane. Needless to say, I stopped this feature on my vehicle for safety reasons.

Drivers Side Door- The “Door Check/Hinge” failed. Originally made several loud popping noises and then became hard to secure/shut. The same situation as the 2021 Ford Escape that I traded for the 2022 Escape. Drivers side door wouldn’t shut properly. Yes. No.

Paint is bubbling and popping for no reason. Issues have been seen on body panels and seals on inside of car where noting would touch it. Problem spots look like little volcanos or in some cases have already chipped away. Car has only been hand washed and waxed since owned. Application Performance Upgrade 22G08 may need to be expanded out to other colors as this one has discolored plastic panels as compared to metal panels and black base is also showing on nose through clear coat.

The contact owns a 2022 Ford Escape. The contact stated that while driving 25 MPH, there was an abnormal movement near the rear of the vehicle. The contact became aware that the rear window was detaching. The vehicle was taken to the dealer where the drip rail molding was replaced. The failure persisted. The vehicle was repaired three times. The manufacturer was contacted, and a case opened. The failure mileage was 10,000.

When I open my driver side door is clunks very bad. I took into dealer and was told the door check bracket has come unwelded They said that I can keep driving it in this condition until they can get it in to repair. But at first he was saying they would probably replace the door but now that isn’t happening. They are just going to repair it.

The contact owns a 2022 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V859000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

The middle hinge of front door has broke off inside the door and has my window “pinched” and no longer able to be rolled up or down. Occasionally the rod that is broken off will prevent me from closing my door all the way and will come unhinged going down the road. Was 500 miles over warranty (took me a few days to bring it in due to getting a day off approved) and FORD says it’s $2500 to fix their safety flaw.

The contact owns a 2022 Ford Escape. The contact stated that while reversing, there was an abnormal grinding sound coming from the brakes. The vehicle was taken to the dealer; however, no cause for the failure was found. The contact stated that the failure persisted. The vehicle was taken back to the dealer and the brake pads and rotors were replaced; however, the failure persisted. The contact stated that when the weather was humid or it rained, the sound was louder. The contact related the failure to TSB: 23-2308 (Moaning Noise When in Reverse; in cold weather and/or high humidity); however, the vehicle was not included in the TSB. The manufacturer was notified of the failure but offered no assistance. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 1,000.

I have a foot operated lift gate and I constantly have to find the exact spot for it to open. Twice it lifted and while I was putting groceries in the back it came back down on me. The first time in smacked the back of my head and left a big knot. The second time it caught my shoulder and then I was able to get out of the way. I thought if the lift gate touched something coming down that it would go back up. It is a 2022 and does not even have 3000 miles on it. No I have not contacted the dealer. I have been extremely ill and it slipped my mind. Thank you very much for a quick reply.

The contact owns a 2022 Ford Escape. The contact stated that the vehicle was previously repaired under an unknown recall; however, the contact stated that while driving at an undisclosed speed, the vehicle violently lunged forward. Additionally, the contact stated that while the brake pedal was depressed, the vehicle violently jerked. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure. The failure mileage was 5,503.

I had recalls and problems since I first got the Car SUV Ford escape 2022 I never had so many issues Within 1 month I had to go back from some issues they had to fix see attached documents I SUV stalled on Virginia route 28 Luckly it was on the exit lane that I was able to stop and restart my engine I reported this to Ford dealership they supposedly fixed it but I am scared since I feel the problems are going to cost me in the long run I asked the dealership for an exchange they denied me I feel this is not fair I don't need a barely 1 year old SUV ford to have more problems on year 2 and 3 please help

The contact owns a 2022 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V859000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

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The contact owns a 2022 Ford Escape. The contact stated that on several occasions while driving approximately 50 MPH, added pressure needed was needed while depressing the brake pedal to stop the vehicle. No warning lights were illuminated. The contact stated that she was concerned that the brakes might properly fail to stop the vehicle and cause an accident. Additionally, the contact stated that during inclement weather while shifted into reverse(R), there was a loud screeching sound coming from the brake pedal while the brake pedal was depressed. The dealer was notified of the failure and an appointment was scheduled. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and the contact was informed that the VIN was not included in a recall. The failure mileage was approximately 27,000.

The contact owns a 2022 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V859000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

I have had issues with my car since the day that I bought it. First, my car squealed every time that I backed up. I took it to my local Ford dealership 3 or 4 times without this ever being fixed. This then progressed to my brakes squealing anytime they’re used. I barely have 25,000 miles on my car. Additionally, I have had numerous occasions where my car will get stuck and not shift, not accelerate which is extremely scary when merging into traffic, the RPM’s will jump between 3,000 and 5,000 and stay there while I cannot accelerate or shift. The vehicle has had episodes of shaking while I am driving, and now there is a grinding sound when driving for unknown reasons. My car has also sounded like there is a hole in the exhaust, although there isn’t. I’m not sure what’s causing the noise. Now I have come to find out that there are two active recalls on my car; one for the PCM control module (NHTSA Recall Number: 25V-467, Ford Recall Number: 24S55), and the SYNC/ display software update (NHTSA Recall Number: 26V-123, Ford Recall Number: 25S06) which is a lesser concern. I called the dealer that I bought my car from and they can’t service my car for the PCM control module via an appointment until 4/24/26 (over a month from now when I don’t feel safe driving my vehicle). They said that I can drop my car off before 4/24 for about a week, but that they can’t provide a loaner. I can’t be without a vehicle. Per Ford there are not parts for a permanent remedy anyway, and this is only a temporary fix as it is, which I don’t have confidence in. That’s ridiculous because the recall came out 7/2025. It’s been almost a year. They also told me that the SYNC software update is only a customer satisfaction, not a recall, so they won’t fix it, which is incorrect. I called Ford customer satisfaction and was also denied a loaner car. The only option that I was given was the possibility of a buyback program, which didn’t sound promising. I’m stuck in a car that I don’t feel safe in.