2022 Ford Escape Complaint Log

The contact owned a 2022 Ford Escape. The contact stated while the vehicle was parked, the contact heard two loud explosions, when the contact looked outside the vehicle was in flames, causing the siding of the contact's home siding to melt. The contact stated that there was no warning light illuminated, but the contact smelled an odor of fuel coming from the vehicle before the explosion. No one was injured and a police report was filed. The fire department was able to extinguish the flames. The vehicle was not towed. The vehicle was not diagnosed. The dealer was notified of the failure. The manufacturer was not notified of the failure. The failure mileage was 1,500.

The contact owns a 2022 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V859000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The contact stated that the vehicle was taken to the local dealer several times however, the contact was informed that parts were not yet available for the recall repair. The contact stated that when the vehicle was shifted into park(P), the vehicle started jerking. The contact stated that the vehicle was taken to the dealer; however, the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 2,800. Parts distribution disconnect.

The contact owns a 2022 Ford Escape. The contact stated while depressing the brake pedal, there was a squealing sound coming from underneath the vehicle. The contact stated there was brake dust coming from the front driver’s and passenger’s side brakes. The vehicle was taken to the local dealer who was unable to identify the cause of the issue. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 500.

The contact owns a 2022 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V859000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. The consumer stated the vehicle was unsafe and sold the vehicle at a significant loss.

The contact owns a 2022 Ford Escape. The contact stated that while the vehicle was parked, she observed a missing piece of the roof rack on the passenger’s side. The vehicle was taken to a dealer where it was diagnosed that the black applique mounting needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and a case was filed. The failure mileage was approximately 5,000.

The contact owns a 2022 Ford Escape. The contact stated received notification of NHTSA Campaign Number: 22V859000 (Fuel System, Gasoline) however, the dealer was contacted, and she was informed that the manufacturer was only sending one part per week to the dealers for the recall repair. The contact stated that she had contacted three dealers and it was confirmed that parts were being sent out slowly. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue however, she was awaiting a callback. The contact had not experienced a failure. Parts Distribution Disconnect.

Purchased the SUV March 4, 2023. Within the first couple of days, when coming to a stop, backing out, slowing down the brakes makes this horrendous sound. Took it into the dealership and learned of the tsb of the rotors and brakes. They also changed my oil without my permission. Upon getting my SUV back within 2 days it continues with that horrendous noise backing out, slowing down, coming to a stop and stopping. Took it back again and they changed a rotor. The service department is closed on the weekends. Immediately upon getting my vehicle it does it again, but it was a Friday. This time, I take my SUV into the dealership and explain what it's doing. They have a tech take a ride. It makes a faint noise, of course, but he heard it. Now my vehicle the brakes are squealing so loud that you would think I would need new brake pads. My vehicle goes back into the dealership for the 3rd time on Thursday!The service department is absolutely clueless on how to fix this issue! Absolutely clueless!

The contact owns a 2022 Ford Escape equipped with Continental Tires, Tire Line: Conti ProContact, Tire Size: 225/65/R17. The contact stated that while her husband was driving approximately 45 MPH, the vehicle experienced a flat tire. While inspecting the tire, he noticed damage to the sidewall. There was a small crack located on the sidewall. The tire pressure warning light illuminated. The vehicle was taken to an independent mechanic who informed him that the tread was worn on all four tires, and the tires needed to be replaced. The tires were replaced. The manufacturer was contacted but no additional assistance was provided. The failure mileage was approximately 5,600.

2022 FORD ESCAPE. CONSUMER WRITES IN REGARD TO CLICKING SOUNDS COMING FROM VEHICLE WHILE DRIVING.

2022 FORD ESCAPE. CONSUMER WRITES IN REGARD TO NHTSA SAFETY RECALL 22V-859.

The contact owns a 2022 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V859000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2022 Ford Escape. The contact stated while reversing and depressing the brake pedal, there was a loud grinding sound coming from the rear of the vehicle. The vehicle was taken to the local dealer who was unable to determine the cause for the sound coming from the rear of the vehicle. There was no failure with the rear braking system. The contact was informed that the grinding sound would eventually cease. The contact stated that the grinding sound persisted. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 10,000.

The contact owns a 2022 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V859000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. The VIN was not available.

The contact owns a 2022 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V859000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted about the recall and confirmed that parts would not be available until August of 2023. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

i was sold the 2022 escape by clement ford in ofallon mo. It was brand new with open safety recalll till this day they have not informed me of this safety recall purchased 12/3/2022 today is 2/7/2023 no letter nothing.

The contact owns a 2022 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V859000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2022 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V859000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2022 Ford Escape. The contact received notification of the NHTSA Campaign Number: 22V859000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. Additionally, the contact mentioned that a recall notice was received confirming that parts were available and to contact a local dealer; however, the dealer informed the contact that the part was not yet available. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect

The contact owns a 2022 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V859000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2022 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V859000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2022 Ford Escape. The contact received recall notification of the NHTSA Campaign Number: 22V859000 (Fuel System, Gasoline) however, the parts to do the recall repair were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2022 Ford Escape. The contact stated that after coming to a complete stop at a traffic signal, the vehicle lost motive power and failed to restart. No warning lights were illuminated. The vehicle was towed to a local dealer, where unknown repairs were completed. The vehicle was repaired; however, the contact stated that after starting the vehicle the check engine warning light illuminated. The contact made the local dealer aware of the failure; however, the vehicle had not yet been taken back to be diagnosed or repaired. The VIN was included in NHTSA Campaign Number: 22V859000 (Fuel System, Gasoline). The manufacturer was not made aware of the failure. The failure mileage was unknown.

The contact owns a 2022 Ford Escape. The contact stated that while starting the vehicle, there was an abnormal odor detected. The contact related the failure to NHTSA Campaign Number: 22V859000 (Fuel System, Gasoline). The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 45,000.

The contact owns a 2022 Ford Escape. The contact stated while using the liftgate, the liftgate failed to stay open. The contact stated that the trunk fell and struck her on the head causing a minor injury. No medical attention was sought. On another occasion, while seated in the vehicle, the contact heard an abnormal clicking sound before the trunk opened independently. The vehicle was not diagnosed or repaired. The manufacturer was contacted, and a case was filed. The failure mileage was 2,000.

Extreme brake dust on both front wheels / rims. Concerned that brake pad friction lining was manufactured incorrectly, and worried about possible brake fade. Currently 4,800 miles on vehicle.

After having my car for 6 months it began making a terrible noise first thing in the morning when I back out and apply the brakes. It is a bad groaning/moaning noise. When I took it in for service to the dealer they said they could not replicate the problem. The noise continued and I took it again for its regular scheduled maintenance and was again told they could not replicate the noise and that they checked the brakes and everything is fine. It is not fine...I am waiting to the brakes to fail it sounds so bad.

The SUV when driving about 45 MPH and go to place the brakes the car shakes and when you back up it is a real loud high Shril sound took it to Ford and they wont return the car I can not take anymore I am tired I have had problems since I first purchase the ford suv I am disgusted fuel injections transmission back breaks problems I want to return the car please contact me [XXX] [XXX] Note: they supposedly fixed the problems but there is still fuel injection leakages and transmissions and back brake assistance problems still to this day ford has not fixed the problems and allowing me to drive on the road with a unsafe car and endangering others/children on the road Back in 2020 there was a recall on this car and the dealership apparently did not fix the problems sold me this car 2022 july bad brakes, transmissions, fuel injections problems and seat belts for child are bad the car shakes One example in July 2023 the car suddenly stopped and shut off luckily I was slowing down at a red light I expressed this to the ford dealership in falls church va and they just shrugged me off INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Service engine soon light came on, and the car was very slow to get up to speed and it would no exceed 15MPH. Took it to the dealership and it was initially discussed as a crankshaft sensors that needed cleaning but while cleaning it they notices metal pieces in the oil. I was "recommended" an oil change that I had to pay out of pocket. and that did not solve the issue. Took the car back to the dealer and as of right now they are looking into replacing the engine entirely. Sill no ETA

The overall braking performance on my new Escape has left me very concerned about the safety and dependability of my brakes. The brakes are unreasonably loud and down right startling, especially at low speeds. They often times feel, react, and sound as if they are wet; even when they are bone dry. My brakes will often times stop the vehicle abruptly and feel too grabby while making a loud noise. The brakes are also producing an excessive amount of brake dust on the wheels. I had my vehicle checked out by a Ford dealer, and they confirmed this is "normal" for this type of vehicle and that no fix is currently available. A simple internet search revealed many others who are experiencing the same problem. Something is really not right here.

The contact owns a 2022 Ford Escape. The contact stated that while driving in reverse, the contact heard an abnormal sound emanating from the rear of the vehicle. After a visual inspection, the contact observed brake dust on the wheels. The ABS warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a nondescript failure with the entire braking system that was causing abnormal wear on the brake pads. The vehicle was repaired, but the failure reoccurred. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 800.

The contact owns a 2022 Ford Escape. The contact stated while driving at various speeds, an abnormal popping sound was coming from the vehicle with an unknown warning light illuminated. The contact also stated that while in reverse(R), a loud humming sound was coming from the vehicle while stopped or while in motion. The contact had taken the vehicle to the dealer and was given an estimate for a diagnostic test. The manufacturer was then notified of the failure and referred her to the NHTSA Hotline. The vehicle was not repaired. The failure mileage was 8,000.

Front headlights covers are turning brown inside and ford motor company states to wait till it get worse and it a 2022 escape SE it should be replaced due to the care is new this problem is filed Carothers states and none of the ford companies are willing to replace them due to it’s too much for new ones and it looks like it my problem now the I have the car This matter needs to be fixed and not wait till it get worse and I get in an accident in the night

My incident report is a non accident report, I am trying to be proactive and report problems I’ve experienced with this vehicle since I purchased this vehicle 2 years ago. The vehicle has been problematic since I purchased brand new in 2022. I’ve been reporting this issue for two years and the mechanic has not been able to resolve the issues.

The contact owns a 2022 Ford Escape. The contact stated that while driving at an undisclosed speed, the tailgate inadvertently opened and closed. The vehicle was taken to the dealer; however, the dealer was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 5,000.

225/75R 17 NEW CAR, 3000 MILES ON IT DRIVING ON THE HIGHWAY AND I HEAR THE RAPID THUMPING. LOW TIRE PRESSURE LIGHT CAME ON. I WAS NEAR AN EXIT AND LUCKILY PULLED OFF TO SAFETY. BECAUSE THERE IS A CONTINENTAL TIRE RECALL ON 3 SPECIFIC TIRES I WANTED TO BRING THIS TO YOUR ATTENTION AS FAR AS I AM CONCERNED THIS SHOULD NOT HAVE HAPPENED WITH MY NEW TIRES. TO MY KNOWLEDGE THERE WAS NOTHING IN THE ROAD THAT I WOULD HAVE RUN OVER TO CAUSE THIS . MY SAFETY COULD HAVE BEEN JEAPORDIZED AND OR THE SAFETY OF OTHERS.

There is an uncomfortable bulge in the front passenger heated seat.

What component or system failed or malfunctioned, and is it available for inspection upon request? Airbags and Seatbelts failed in a T-bone accident on the Highway and am unsure if it available for review on the car do to insurance taking possession of car. How was your safety or the safety of others put at risk? It did not restrain or protect me during accident. Has the problem been reproduced or confirmed by a dealer or independent service center? It was confirmed by my insurance. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Yes Insurance and Police Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No nothing was on the dash prior to crash

The contact owns a 2022 Ford Escape. The contact stated while driving at an undisclosed speed, the sun reflected on the metallic dashboard trim and obstructed the contact’s view while driving. The contact called the local dealer and was informed that the vehicle was designed that way. The vehicle was not diagnosed or repaired. The manufacturer was notified and referred the contact to the dealer and the NHTSA. The approximate failure mileage was 0.

On June 21 Inn the afternoon my wife and I were driving on I-94 near Minneapolis, MN in a rental car. Suddenly the car started accelerating on its own – and the acceleration was aggressive (“pedal to the metal” type acceleration). I hit the brakes but nothing happened. As the car continued to accelerate I pumped the brakes taped on the accelerator and hit the ignition switch but nothing would slow the car. I could see congestion further ahead of us with slow moving vehicles and all lanes occupied. I started looking for an escape route – one that would hopefully enable us to survive while not hurting/injuring others. To my right I saw a an entry or exit ramp and on the other side of the ramp was an embankment. I turned toward the embankment, crossing the ramp and going up the embankment not knowing what was on the other side of it. I must have been going at least 100 mph when I topped the embankment. As we went over the embankment I looked down and saw a parking lot that looked vacant. It seemed to me that the parking lot was 6-8 feet below us (the EMT later said it was 10-12 ft). We both lost consciousness when we hit the ground in the parking lot (and the air bags deployed). When we regained consciousness we had hit an object in the parking lot. The rescue squad arrived soon thereafter. An hour earlier that afternoon I was adjusting the cruise control when suddenly the car accelerated unexpectedly. I hit the brakes and the cruise control went off as it should. I then attempted to adjust it again and again the car accelerated unexpectedly. This time when I hit the brakes the car continued to accelerate. I pumped the brakes but the acceleration continued. The car finally stopped accelerating when I turned the cruise control off. I wondered if I should continue using the cruise control since it had malfunctioned but decided to try it and it seemed to be working so I continued on using the cruise control. In hindsight that was a serious mistake.

The contact owns a 2022 Ford Escape. The contact stated that after having an oil change performed by his local dealer, an abnormal oil odor would emit from the vehicle without warning. The contact inspected the engine and discovered that oil had leaked around the oil reservoir cap. Upon further inspection, the dipstick showed that the oil level was 3/8 of an inch over the oil limit. The contact had taken the vehicle back to the dealer where he explained to the service manager what he had discovered. Another oil change was performed and once the vehicle was returned, the same failure persisted upon inspection. The contact then performed his own oil change and the defect remained. The manufacturer had been notified of the failure but offered no assistance. The vehicle was not repaired. The failure mileage was 3,600.

Powertrain malfunction/ reduce power. My safety was fine, it just gave me really bad anxiety when the the gears shift shifted on its own. The problem was finally fixed it started literally less than five days after I bought my car and I bought my car brand new it took the dealership almost 2 years to believe me on what was wrong with it then of course I try to get blamed when I showed them proof on my phone that it was popping up a different times in the last two years. Yes Yes it started 3/27/22 - 2/01/24 Now I feel like I’m having problems with my brakes sometimes I feel like I gotta press on my heart to get them to stop and then it’s like my car is delaying when it’s stopping. Yet I checked to see if my car had any new recalls and nothing’s coming up. The powertrain malfunction didn’t even come up as a recall yet I had Ford fix it.

The contact owns a 2022 Ford Escape. The contact stated that the headlight assembly had begun to delaminate which reduced the effectiveness of the headlights illumination. The vehicle was taken to the dealer where they confirmed that the failure with the headlight assembly and order the replacement headlights. The contact had the driver’s side headlight replaced; however, the failure persisted. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 1,500.

The contact owns a 2022 Ford Escape. The contact stated he noticed excessive brake dust on both front wheels. The contact stated no warning light was illuminated. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The contact also called the local dealer: Bob Poynter Ford (1873 E Tipton St, Seymour, IN 47274: (812) 522-2040) and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 7.

There is an issue with the brakes and brake dust covers the wheel. The brakes have been squealing when pressed since the vehicle was leased. Each time I inquired at the dealership I was told it was because the brakes were new. Since they brakes continued to squeal after months, I asked service to look at them for me. They did, and said everything looked fine. As of now the front driver side wheel is completely covered in a black substance. Possibly brake dust and the brakes still squeal. I am concerned about the safety of my brakes. I took photos and sent them to my dealership today. This has been on ongoing problem since day one.

Ford model was built with a faulty fuel injector that could crack and leak fuel onto engine.

I used to drive my Ford Escape just perfectly and I was happy. I liked it. One day in December 2022, I drove my car normally and perfectly during the day. Then, after work, I went to do my shopping. After I finished shopping, I drove my car again. I changed the cruise control settings. After less than a mile, I was tuning left at low and normal speed less than 10MPH. Suddenly, I found the car accelerated on its own and I lost the control of the wheel. I did not feel the pedals under my feet, no resistance. Every thing was out of my control. Then, the car hit a tree. Fortunately, no injury, I had a pain lasted for weeks, but no injury. There are huge smokes, but no fire. The car was declared as a total loss, and I lost a lot of money. After that I was curious what happened to me. I found complaints about Ford Escape, in which the drivers stating the same experience as mine. The accelerated on its own after adjusting the cruise control. That’s inspired me to complain and warn other driver about the safety of this car. I don’t know the main reason the car accelerated, but I hope it will be investigated. However, I found that Ford has a recall in the last week of November (a week before my accident) related to fuel injection. I searched again and I found that the problems on car’s computer, fuel injector or ECU could lead to uncontrolled amount of fuel passing to the engine and may cause acceleration or burn. I am very lucky that the acceleration didn’t hit people or the car burnt from speed and heat. Again, I don’t know what happened, but I hope it will be investigated to safe lives of others. Photos can be supported upon request. The car is now with the insurance company.

25S76/ 25V467 recall that cannot be fixed