There are 2 stored owner reports matching the lighting leading-label group for the 2002 Ford Excursion in our NHTSA-sourced dataset. These are unverified consumer reports and may not reflect confirmed defects.
This group counts stored reports whose component label starts with one of this site's matching prefixes, ignoring case. Each matching report counts once within the group. Components mentioned later in the label or only in the narrative are not searched. How component counts work
Loaded 2 of 2 matching reports.
Open the full vehicle complaint log (all categories)INTERIOR LIGHTS WILL NOT GO OUT. THIS STARTED HAPPENING OUT OF NOWHERE ONE DAY. IT IS A SERIOUS SAFETY ISSUE FOR NIGHT DRIVING. I WAS TOLD IT NEEDS AN INSTRUMENT CLUSTER PANEL AND DOOR LATCH WITH ESTIMATED COST OF OVER $700.00. FORD SAID IT'S NOT UNDER WARRANTY. THIS VEHICLE WAS PURCHASED NEW. I SUSPECT THIS IS A DEFECT IN MANY EXCURSIONS. I HAVE BEEN DRIVING 38 YEARS AND HAVE NEVER EXPERIENCED OR HEARD OF A PROBLEM OF THIS NATURE. THIS IS NOT A WEAR AND TEAR ISSUE. I BELIEVE IT IS A DEFECTIVE PART. ALSO, POWER SEAT ON DRIVERS SIDE HAS NOW STOPPED WORKING.*AK
WHILE TRAVELING, THE OWNER HAS NOTICED THAT THE HEADLIGHTS ARE NOT AIMED CORRECTLY. WHEN APPROACHING ONCOMING TRAFFIC THE HEADLIGHTS BLIND DRIVERS. THE DEALERSHIPS HAS SERVICE THE VEHICLE THREE TIMES WITH NO CHANGE IN CONDITION.*AK
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
NHTSA source checks for this vehicle year
Checks are recorded separately for each dataset, not for the whole page. Dates use UTC. A missing check date does not mean no records exist.
Vehicle import recorded: May 3, 2026. This is the stored import date, not confirmation that every source was successfully refreshed.