2004 Ford Excursion Complaint Log

TOTAL LOSS OF ENGINE POWER MASSIVE AMOUNT BLACK SOOT EXITING EXHAUST WHILE DRIVING RECALL # 05V270000 WAS NOT PERFORMED ON VEHICLE ( I AM THE ORIGINAL OWNER) NEVER RECEIVED NOTICE IN MAIL AND DEALER SOMEHOW MISSED THIS "WORK" AND FORD SHOULD HAVE FOLLOWED THROUGH ON THIS SITUATION. OTHER REPAIRS DONE TO THIS VEHICLE TO "FIX" THIS PROBLEM WAS TO DRAIN THE FUEL TANK (ALGAE IN FUEL WAS THE EXCUSE-NO ALGAE) FUEL PUMP AND FILTER RAIL (NOT PROBLEM) TWO TURBOCHARGERS WERE REPLACED DUE TO EXCESSIVE SOOTING (ONE WARRANTY ONE AT MY EXPENSE) EGR VALVES AND A CAM SENSOR (FORD KNOWS THE PROBLEMS EXIST BECAUSE FORD DISCOUNTINUED THE 6.0 LITRE MOTOR) THIS PROBLEM HAS OCCURED MULTIPLE TIMES OVER MY OWNERSHIP.

Was driving home from work at a light on a uphill street and all of a sudden lost all power engine shut down was extremely hard to slam vehicle into park was in very high traffic road at a very busy time of day!! Had to get towed vehicle would just crank n no start

CAR WAS SITTING, ENGINE RUNNING, IN PARK FOR 10 MINUTES AND THEN SUDDENLY WITH NO ONE INSIDE, MOVED FORWARD AND CRASHED INTO THE WINDOW OF A BUSINESS. THERE WAS A WITNESS THERE.

BOUGHT MICKEY THOMPSON ATZ 305 70 16 IN APRIL. HAVE TREAD SEPARATION

THE AIR BAG CLOCKSPRING HAS BROKEN WHICH AS TRIGGERED A AIRBAG LIGHT ALSO MY HORN AND CONTROLS HAVE STOPPED WORKING. THE CLOCKSPRING HAS BEEN DISCONTINUED AND ISNT AVAILABLE. NEED A SOLUTION TO THIS ASAP

TL* THE CONTACT OWNS A 2004 FORD EXCURSION. WHILE DRIVING, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT PLACED THE GEAR INTO NEUTRAL, WHILE IN TRAFFIC, AND RESTARTED THE VEHICLE. AFTERWARDS, THE VEHICLE WAS ABLE TO DRIVE NORMALLY. THE VEHICLE WAS TAKEN TO FUTURE FORD LINCOLN (LOCATED AT 650 AUTOMALL DR, ROSEVILLE, CA 95661, (888) 656-7577) WHERE A WIGGLE TEST WAS PERFORMED BECAUSE A FAILURE CODE COULD NOT BE FOUND. THE INJECTION CONTROL PRESSURE WAS REPLACED WITH A USED PART. THE CONTACT STATED THAT THE VEHICLE WAS WORSE AFTER THE REPLACEMENT OF THE USED PART AND THE STEERING WHEEL BECAME DIFFICULT TO STEER. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHO STATED THAT A WIRE HARNESS WAS NEEDED TO REPAIR THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 05V270000 (ELECTRICAL SYSTEM). THE APPROXIMATE FAILURE MILEAGE WAS 59,000.

2004 FORD EXCURSION. CONSUMER WRITES IN REGARD TO BRAKE FAILURE FROM RUPTURED BRAKE LINE. *AS *TR

TL*THE CONTACT OWNS A 2004 FORD EXCURSION. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE FAILED TO ACCELERATE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE FUEL INJECTION CONTROL MODULE NEEDED TO BE REPLACED. NO REPAIRS WERE MADE TO THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 24,096.

AFTER BEING CUT OFF AND LOSING CONTROL OF THE VEHICLE I HIT THE GUARD RAIL HEAD ON AND THEN THE VEHICLE FLIPPED. THE AIR BAGS DID NOT DEPLOY. *TR

REPEATEDLY EJECTS SPARK PLUGS FROM CYLINDER HEAD. *TR

WHILE DRIVING ALONG A LOCAL ROAD, THE VEHICLE WAS MANEUVERED ABRUPTLY TO THE LEFT TO AVOID WILDLIFE. THE REAR SEAT OCCUPANT STATED THAT THE SEAT BELT "BROKE". AFTER INVESTIGATING IT WAS FOUND THAT THE DRIVER SIDE MIDDLE ROW PASSENGER SEAT BELT STITCHING FAILED AT THE POINT WHERE THE BELT LOOPS AROUND THE ANCHOR POINT MOUNTED TO THE FLOOR. THE SEAT BELT HAD PULLED FREE OF THE ANCHOR POINT. *TR

WHEN USING CRUISE CONTROL, THE CRUISE CONTROL WILL NOT TURN OFF WHEN PUSHING THE BRAKE. I LITERALLY HAVE TO POUND ON THE BRAKE TO DISABLE THE CRUISE CONTROL. *TR

IT WILL NOT DISENGAGE WHEN CRUISE CONTROL IS IN USE. IT CONTINUES TO DO THIS IF USED.

TL* THE CONTACT OWNS A 2004 FORD EXCURSION. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE TECHNICIAN DIAGNOSED THAT THE FUEL INJECTOR CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 197,867. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2004 FORD EXCURSION. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 60 MPH THE ENGINE STALLED WITHOUT PRIOR WARNING. THE ENGINE WAS ABLE TO BE RESTARTED AFTER TEN MINUTES AND RESUMED NORMALLY, HOWEVER ALL OF THE POWER WINDOWS FAILED TO OPERATE. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE FUEL INJECTION CONTROL MODULE WAS REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 94,000. UPDATED 6/24/14*CN UPDATED 06/26/2014 *JS

ON 11/26/13 DRIVING BACK FROM ATLANTA HEADING SOUTH LEAVING THE FLORIDA WELCOME CENTER ON I-75, 4 MILES NORTH OF JENNINGS ON I-75 SOUTH JENNINGS. LEAVING THE WELCOME CENTER THE VEHICLES ENGINE LOST POWER WHILE TRYING TO MERGE BACK INTO TRAFFIC WITHOUT ANY PRIOR INDICATION OF A PROBLEM. THE LOSS OF POWER CAUSED US TO HAVE TO DIVERT FROM THE LANE UNTIL WE COULD GAIN MORE SPEED. THE VEHICLE HAD NO ACCELERATING POWER ABOVE 40 MPH EVEN WITH THE GAS PEDAL DEPRESSED ALL THE WAY TO THE FLOOR. THERE WERE NO CHECK ENGINE LIGHTS ON OR ANY ABNORMAL INDICATORS. I CALLED THE FORD CUSTOMER CARE CENTER ON 12/12/13 AND THEY ACKNOWLEDGE THEY HAVE A PROBLEM WITH THE ERG FAILING DUE TO COLLECTING CARBON AND SOOT BUILD UP. THEY HAVE NOT ISSUED ANY SERVICE BULLETINS TO OWNERS LETTING THEM KNOW THERE IS AN ISSUE OR HAVE ISSUED A MAINTENANCE PROGRAM TO TRY TO PREVENT THIS FROM OCCURRING. 1)FORD DESIGNED THE ENGINE TO PASS SOOT AND CARBON BACK THRU THE ERG VALVE. IT IS A BAD DESIGN SINCE IT CAUSES EVERY ENGINE TO EVENTUALLY FAIL. 2)FORD DOES NOT WARRANTY THE EGR VALVE OR ANY COMPONENT IF SOOT OR CARBON STICKS TO THE VALVE OR COMPONENT, EVEN THOUGH IT IS DESIGNED TO DO SO. 3)FORD KNOWS THERE IS AN ISSUE WITH THE EGR FAILING WHICH DEPOSITS SOOT AND CARBON IN THE INTAKE OF THE ENGINE WHICH CAUSES THE ENGINE TO LOSE POWER AND OR ULTIMATELY QUIT WITHOUT WARNING. 4)NO SERVICE BULLETINS WERE ISSUED TO OWNERS WARNING THEM OF THIS SAFETY PROBLEM. 5)CLEANING THE EGR VALVE IS NOT LISTED IN THE ISSUED SERVICE MANUAL. 6)NO PREVENTATIVE MAINTENANCE SERVICE WAS OFFERED TO PREVENT THIS FAILURE FROM OCCURRING. 7)DEALERS ENJOY THIS FAILURE SINCE IT IS A HIGH LABOR REVENUE GENERATOR FOR THEM TO TEAR DOWN THE ENGINE TO REPLACE OR CLEAN THE INTAKE MANIFOLD. 8)THE REPAIR COST WAS APPROXIMATELY $3319.90 THE VEHICLE IS CURRENTLY UNDER THE HIGHEST FORD PREMIUM CARE WARRANTY. *TR

TL* THE CONTACT OWNS A 2004 FORD EXCURSION. THE CONTACT STATED THAT THE VEHICLE FAILED TO RESTART. THE CONTACT REFERENCED NHTSA CAMPAIGN I.D. NUMBER 05V270000 (ELECTRICAL SYSTEM) AND CALLED THE MANUFACTURER, WHO ADVISED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS 140,000.

TL* THE CONTACT OWNS A 2004 FORD EXCURSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE ENGINE STALLED WITHOUT WARNING AND FAILED TO RESTART. THE STEERING WHEEL WAS TURNED AND A LOUD POP WAS HEARD. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, WHO INFORMED THE CONTACT THAT A COMPONENT OF THE STEERING BOX WAS FRACTURED. THE VEHICLE WAS SCHEDULED FOR REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

TL* THE CONTACT OWNS A 2004 FORD EXCURSION. THE CONTACT STATED THAT THE HORN WOULD SOUND INDEPENDENTLY WITHOUT THE ENGINE BEING POWERED ON. THE CONTACT HAD TO DISCONNECT THE FUSE TO STOP THE HORN FROM SOUNDING. THE CONTACT TOOK THE VEHICLE TO A DEALER, WHO STATED THAT THE HORN, AIR BAG AND CRUISE CONTROL NEEDED TO BE REPLACED. THE DEALER DID NOT STATE WHY THE HORN WOULD SOUND WITHOUT IT BEING ENGAGED. THE CONTACT STATED THAT THE UNIT HAD BEEN REPLACED PREVIOUSLY BUT THE REPAIR DID NOT REMEDY THE ISSUE. THE FAILURE MILEAGE WAS 98,000.

WHILE CHECKING "ALL" LIGHTS PRIOR TO A ROAD TRIP, I FOUND THAT MY EXTERIOR "PARKING" LIGHTS FAILED TO WORK. I CHECKED FOR ANY RECALLS AND FOUND ONE DATED JULY 13 2011 NHTSA # 11V352000 AND FORD RECALL # 11C18. I TOOK THE VEHICLE TO MY FORD DEALER WHO SAID HE COULD NOT FIND A RECALL ON MY VEHICLE. I WAS QUOTED A PRICE OF, MIN: $130.00 TO DIAGNOSTIC THE PROBLEM AND FIND THE CURE. I'M UNDER THE IMPRESSION THIS IS A "SAFETY RECALL" FOR MY VEHICLE, FOR FAILURE TO MEET FEDERAL MOTOR VEHICLE SAFETY STANDARD # 108 "LAMPS, REFLECTIVE DEVICES, ASSOCIATED EQUIPMENT, AND STRONGLY FEEL IT IS FORDS IRRESPONSIBILITY TO REPAIR THIS PROBLEM AS PER THE RECALL LISTED ABOVE. *TR

WHILE DRIVING THE VEHICLE, IT WILL GO INTO A REDUCE POWER MODE OR SOMETIMES STALL. THIS HAS HAPPENED AT VARIOUS SPEEDS, FROM AROUND TOWN TO HIGHWAY DRIVING. VERY DANGEROUS CONDITION WHEN TRYING TO MAKE LEFT TURNS AND POWER IS LOST OR ENGINE STALLS. ALSO ENGINE FAILS TO START OR STARTS AND STALLS RIGHT AWAY ON OCCASION. CALL FORD CUSTOMER RELATIONS AND DEALER AND THEY TELL ME MY VIN IS NOT COVERED UNDER THE RECALL. I AM EXPERIENCING THE SAME SYMPTOMS BUT I AM NOT COVERED. DON'T WANT TO SPEND MORE MONEY AT DEALER IF THEY DON'T KNOW WHAT IS HAPPENING AND HOW TO FIX IT. *TR

TL* THE CONTACT OWNS A 2004 FORD EXCURSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 TO 45 MPH, THE VEHICLE STALLED WITHOUT ANY WARNING. THE VEHICLE WAS LATER TOWED TO A DEALER. AFTER DIAGNOSIS, THE CONTACT WAS INFORMED THAT THE PROBLEM MAY BE THE FUSE NEAR THE TRANSMISSION. THE VEHICLE WAS REPAIRED. APPROXIMATELY THREE MONTHS LATER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER. AFTER DIAGNOSIS, THEY ADVISED HER THAT THE FUSE FAILED AGAIN DUE TO THE BRACKET CHAFING THE WIRES. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 89,000. THE CURRENT MILEAGE WAS APPROXIMATELY 90,000. THE VIN WAS UNAVAILABLE.

TL* THE CONTACT OWNS A 2004 FORD EXCURSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH HE DEPRESSED THE BRAKE PEDAL BUT THE BRAKES FAILED TO RESPOND. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT ONE OF THE BRAKE LINES WAS CORRODED AND HAD A HOLE RUSTED THROUGH. AS A RESULT, THE BRAKE LINE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 76,745.

VEHICLE ENGINE EJECTS SPARK PLUG FROM CYLINDER HEAD. *TR

TL* THE CONTACT OWNS A 2004 FORD EXCURSION. THE CONTACT STATED THAT WHILE DRIVING 65 MPH WITH THE CRUISE CONTROL ENGAGED, HE DEPRESSED THE BRAKE PEDAL BUT THE VEHICLE DID NOT DECELERATE. THE CONTACT HAD TO APPLY REPEATED PRESSURE TO THE BRAKE PEDAL TO STOP THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER, BUT THE DEALER WAS NOTIFIED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE MANUFACTURER WAS ALSO NOTIFIED AND STATED THAT THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE FAILURE AND CURRENT MILEAGES WERE 175,000.

THE HOSE FROM THE TURBO TO THE INTAKE COOLER WILL BLOW OFF AND CAUSE PRESSURE LOSS. WHEN TOWING A TRAILER ON A HILL THE ENGINE TURBO SYSTEM WILL PRODUCE HIGH PRESSURE AND WILL BLOW THE HOSE CONNECTING THE TURBO TO THE INTAKE COOLER. THE VEHICLE ENDS UP WITHOUT POWER, MAKING THE SITUATION EXTREMELY DANGEROUS TO RIDERS AND OTHER VEHICLES DUE TO THE RADICAL DECELERATION, FROM 65MPH TO ABOUT 15MPH WHILE TRYING TO PULL TO THE SIDE. THE PROBLEM IS A COMMON ISSUE TO FORD OWNERS WITH DIESEL ENGINES 2004 AND 2005, MAYBE OTHERS. INTERNET SEARCHED "FORD TURBO HOSE BLOW OFF". *JS

TL* THE CONTACT OWNS A 2004 FORD EXCURSION. THE CONTACT STATED THAT THE REAR PASSENGER SEAT BELT FAILED AND THREAD SEPARATED, CAUSING THE SEAT BELT TO BECOME PARTIALLY INOPERABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND THE CURRENT MILEAGE WAS 235,000.

TL* THE CONTACT OWNS A 2004 FORD EXCURSION. THE CONTACT STATED THAT UPON STARTING THE VEHICLE, A LARGE CLOUD OF SMOKE EMITTED FROM THE TAIL PIPE. THE FAILURE RECURRED ON AN INTERMITTENT BASIS. THE CONTACT ALSO STATED THAT THE ENGINE FAN WOULD INTERMITTENTLY CREATE A VERY LOUD NOISE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE CONTACT WAS INFORMED THAT COOLANT WAS LEAKING INTO THE ENGINE. THE CONTACT WAS INFORMED THAT THE ENGINE WOULD NEED TO BE REBUILT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 81,000. UPDATED 11/01/11*LJ THE CONSUMER STATED THE ENGINE EGR COOLER FAILURE RESULTED IN A SUDDEN LOSS OF COOLANT AND THERE WAS NO WARNING ON THE DASHBOARD FROM THE SERVICE ENGINE LIGHT. WHITE CLOUDS EMITTED FROM THE TAILPIPE AND AUXILIARY FAN ACTIVATION, WHICH WERE BOTH INTERMITTENT AND INCONSISTENT. THE FAILURE OCCURRED OVER A ONE WEEK PERIOD. WHEN THE CONSUMER STARTED THE VEHICLE HE NOTICED A BILLOWING OF WHITE CLOUDS COMING FROM THE TAILPIPE. THE BILLOWING CLOUDS STOPPED AS THE CONSUMER CONTINUED TO DRIVE, ONLY TO REAPPEAR INTERMITTENTLY OVER THE NEXT WEEK.

TL* THE CONTACT OWNS A 2004 FORD EXCURSION. WHILE AT A TRAFFIC LIGHT THE CONTACT WAS INFORMED THAT THE EXTERIOR BRAKE LIGHTS WERE NOT ILLUMINATED WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 11V352000 (EXTERIOR LIGHTING:BRAKE LIGHTS) THAT MAY BE RELATED TO THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 154,000.

TL*THE CONTACT OWNS A 2004 FORD EXCURSION. THE CONTACT WAS DRIVING APPROXIMATELY 25 MPH, THE ENGINE STALLED WITHOUT ANY WARNING LIGHTS ILLUMINATING ON THE INSTRUMENT PANEL. THE ENGINE RESTARTED MOMENTARILY AND THE VEHICLE RESUMED AS NORMAL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND DIAGNOSED. THE FAILURE WAS RELATED TO THE INJECTION CONTROL SENSOR. THERE WAS A RECALL RELATED TO THE DEFECT UNDER NHTSA CAMPAIGN ID NUMBER 05V270000 (ELECTRICAL SYSTEM: WIRING). THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS CURRENTLY BEING REPAIRED. THE MANUFACTURER WAS MADE AWARE THAT THE FAILURE OCCURRED INTERMITTENTLY. THE FAILURE MILEAGE WAS 97,000. THE VIN WAS UNAVAILABLE. UPDATED 09/07/2011 *LN *TR

TL*THE CONTACT OWNS A 2004 FORD EXCURSION. THE CONTACT STATED THE STEERING WHEEL FELT LOOSE WHILE DRIVING APPROXIMATELY 25 MPH. THE FAILURE BEGAN TO RECUR WHILE DRIVING AT VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO AN AUTO SHOP WHERE THE CONTACT WAS TOLD THAT THERE WAS A CRACK ON THE FRONT PASSENGER SIDE STABILIZER BRACKET. CRACK WAS WELDED AND A GUSSET WAS APPLIED BETWEEN THE BRACKET AND FRONT AXLE. THE FAILURE AND CURRENT MILEAGES WERE 169,000. UPDATED 05/26/11 *BF THE CONSUMER STATED THE CRACK WAS THREE PLUS INCHES LONG AND IF NOT CORRECTED WOULD BREAK OFF AND CAUSE THE STEERING TO BECOME VERY UNSTABLE, THUS MAKING A SIDE LOAD HARD TO TURN, WHICH COULD EASILY CAUSE COMPLETE LOSS OF CONTROL. UPDATED 06/06/11

DRIVING ON LEVEL STREETS, HIGHWAYS, EXPERIENCED INTERMITTENT GHOST STEERING INPUTS RESULTING IN VEHICLE MANEUVERING SEVERELY LEFT OR RIGHT. ALSO, NO AUTO-RECOVERY FROM 90 DEGREE CORNERING TURN. VEHICLE WOULD CONTINUE IN TURN DIRECTION UNTIL SEVERE STEERING WHEEL INPUT BY DRIVER. AT HIGHWAY SPEEDS, VEHICLE WOULD INTERMITTENTLY PULL LEFT OR RIGHT (NON-DEPENDENT ON DRIVER INPUT), UNTIL FINALLY NEEDING SEVERE CORRECTIVE STEERING WHEEL INPUT TO MAINTAIN LANE. CORRECTIVE INPUTS OF 1/4 TURN OR MORE NEEDED 100% OF TIME. CONDITION WOULD ALSO SUDDENLY PRESENT ITSELF AT HIGHWAY SPEEDS, APPEARING SUDDENLY, WITH NO DRIVER INPUT. DRIVER NEEDED AN EMERGENCY CORRECTIVE MANEUVER TO MAINTAIN LANE AND PREVENT CRASH. FINDING - FAILED POWER STEERING BOX. EXCESSIVE PLAY IN CONTROL ARM, METAL SHARDS INSIDE STEERING BOX. CURRATIVE ACTION - REPLACED STEERING BOX, FLUSHED POWER STEERING SYSTEM OF METALLIC SHARDS. *TR

APPROXIMATELY AT 04:00 A.M. MY TRUCK BEGAN TO BURN BY ITSELF. THE FIRE STARTED ON THE FRONT RIGHT SIDE. THERE WAS A WITNESS WHO SAID HE HEARD THE TRUCK RADIO ON AND THAT WAS WHAT AWAKENED HIM. THE TRUCK WAS TOTALLY BURNED FROM FRONT TO REAR. ACCORDING TO THE POLICE OFFICER THAT CALLED ME THAT WAS DUE TO A DEFECT FROM FORD

TL* THE CONTACT OWNS A 2004 FORD EXCURSION. THE CONTACT WAS STOPPED AT A LIGHT WHEN THE VEHICLE ATTEMPTED TO ACCELERATE FORWARD. THE CONTACT STATED THAT THE BRAKES WERE APPLIED DURING THE FAILURE. THE FOLLOWING DAY, THE VEHICLE FAILED TO START AND WAS TOWED TO AN AUTHORIZED DEALER. THE DEALER ADVISED HIM THAT THE VEHICLE WOULD NEED A NEW INJECTION CONTROL PRESSURE SENSOR AND A FUEL INJECTION CONTROL MODULE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 05V27000 (ELECTRICAL SYSTEM: WIRING) AND WAS ADVISED BY THE DEALER AND THE MANUFACTURE THAT HIS VIN WAS NOT INCLUDED IN THE RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 82,300 AND THE APPROXIMATE CURRENT MILEAGE WAS 82,400. UPDATED 02/03/11*LJ UPDATED 02/11/11

TL*THE CONTACT OWNS A 2004 FORD EXCURSION. IN JULY OF 2009 THE VEHICLE WAS TAKEN TO THE DEALER FOR RECALL 09V399000 VEHICLE SPEED CONTROL; HOWEVER, THE REPAIR DIDN'T CORRECT THE FAILURE. ON JULY 30, 2010 WHILE DRIVING THE CONTACT NOTICED SMOKE UNDER THE HOOD. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC WHO STATED THAT A FAULTY SWITCH IN THE CRUISE CONTROL AREA CAUSED THE FAN AND FUSES TO FAIL. THE MANUFACTURER STATED THAT THE VEHICLE WAS NO LONGER UNDER WARRANTY AND THE SWITCH WAS ONLY REPLACED AT THE TIME OF THE RECALL REPAIR; THEREFORE, IF IT WAS LEAKING THEY ARE NOT RESPONSIBLE FOR THE SWITCH FAILING. THE FAILURE MILEAGE WAS 131,000 AND THE CURRENT MILEAGE WAS 140,000.

TL* THE CONTACT OWNS A 2004 FORD EXCURSION. THE CONTACT STATED WHEN DRIVING AT 50 MPH, THE VEHICLE WOULD SPORADICALLY STALL WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER SEVERAL ATTEMPTS. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER ADVISED THE VEHICLE WAS NOT UNDER RECALL AND WOULD NOT PROVIDE ANY FURTHER ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE 100,000.

TL* THE CONTACT OWNS A 2004 FORD EXCURSION. WHILE HAVING THE VEHICLE SERVICED FOR ROUTINE MAINTENANCE AT AN INDEPENDENT REPAIR SHOP, HE WAS INFORMED WATER WAS LEAKING AROUND THE EGR COOLER AND ANTI FREEZE WAS LEAKING INTO THE EXHAUST SYSTEM. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE CONTINUES. THE FAILURE AND CURRENT MILEAGES WERE 95,000.

2004 FORD EXCURSION DIESEL WITH 6.0 ENGINE. THE ENGINE IS CRAP. THE FUEL INJECTORS ARE BAD IT'S A KNOWN PROBLEM. I WAS IN AN INTERSECTION WHILE MAKING A LEFT TURN WITH AN ON COMING VEHICLE WHEN I HAD NO ACCELERATION AND BLACK EXHAUST WAS COMING OUT OF THE TAIL PIPE. I HAD MY 3YR OLD DAUGHTER ON THAT SIDE OF THE VEHICLE. THIS ISN'T THE FIRST PROBLEM WE HAVE HAD WITH THIS ENGINE AS HAS ALMOST EVERYONE ELSE THAT OWNS IT. IT NEEDS TO BE RECALLED. IT SCARED ME SO BAD I CRIED. I HAVE CALLED THE FORD CONSUMER NUMBER THEY DID NOTHING. I AM PAYING FORD $1,500.00 TO FIX THE PROBLEM THAT I WAS TOLD WOULD CONTINUE TO HAPPEN BECAUSE IT'S A DEFECT IN THIS PARTICULAR ENGINE. IN THE WORDS OF ONE OF FORDS MECHANICS "HE WOULDN'T OWN ONE, THEY ARE CRAP" I'M SCARED TO DRIVE IT EVEN AFTER IT GETS FIXED KNOWING ANOTHER MAY GO SOON OR THE SAME ONE. *TR

TL*THE CONTACT OWNS A 2000 FORD EXCURSION. THE CONTACT STATED THE ENGINE WAS TURNED OFF, AND FAILED TO RESTART. A CERTIFIED TECHNICIAN REPLACED THE FUSE RELAY. SEVEN MONTHS LATER, THE IDENTICAL FAILURE RECURRED AND THE FUSE RELAY WAS REPLACED A SECOND TIME. MOST RECENT, THE FUSE RELAY WAS REPLACED EACH TIME THE ENGINE WAS TURNED OFF IN ORDER FOR THE VEHICLE TO RESTART NORMALLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.

REAR LIFTGATE GLASS SHATTERED WITH NO CAUSE IMPACT OR NO PROVOCATION. *TR

TL*THE CONTACT OWNS A 2004 FORD EXCURSION. THE CONTACT STATED THAT THE TURBO CHARGER ON THE DIESEL ENGINE BROKE. THIS WAS CAUSED BY A MALFUNCTION WITHIN THE ENGINE. THERE WAS A 100,000 MILE WARRANTY ON THE VEHICLE AND THE FORD MANUFACTURER WOULD NOT HONOR IT. THE FAILURE MILEAGE WAS 78,318.

TL* THE CONTACT OWNS A 2004 FORD EXCURSION. WHEN MAKING LEFT TURNS THE VEHICLE WILL STALL. THE VEHICLE WAS TAKEN TO THE DEALER, AND THE COMPUTER AND SENSOR WERE REPLACED AT AN EXPENSE OF $1100. THE VEHICLE WAS PREVIOUSLY REPAIRED ACCORDING TO RECALL # 05V270000 (ELECTRICAL SYSTEM:WIRING). THE FAILURE MILEAGE WAS 138,883.

TL* THE CONTACT OWNS A 2004 FORD EXCURSION. THE FUEL INJECTION CONTROL MODULE FAILED, WHICH CAUSED THE ENGINE TO STALL WITHOUT WARNING. THE MANUFACTURER WAS NOTIFIED, AND HE WAS ADVISED THAT HE VEHICLE IDENTIFICATION NUMBER WAS EXCLUDED FROM RECALL #05V270000 (ELECTRICAL SYSTEM:WIRING). HE WAS NOT ELIGIBLE FOR A FREE REMEDY. THE FAILURE MILEAGE WAS 96,000. UPDATED 12/09/09 *BF UPDATED 12/11/09.*JB

MY 2004 FORD EXCURSION THREW A SPARK PLUG FROM THE CYLINDER HEAD LAST WEEK. THIS CAUSED ME TO LEAVE MY CAR ON THE SIDE OF THE ROAD AND TRY AND FIND A RIDE HOME. ONCE I GOT THE TRUCK HOME I FOUND THE COIL HAD BROKEN OFF OF IT'S MOUNT AND THE PLUG WAS RESTING IN THE HOLE OF THE HEAD. THE THREADS ARE MANGLED ON THE PLUG AND STRIPPED OUT IN THE HEAD. I HAVE RESEARCHED THIS ONLINE AND FOUND HUNDREDS OF COMPLAINTS ABOUT THIS SAME ISSUE. PLEASE MAKE FORD TAKE RESPONSIBILITY... THANK YOU. *TR

ON MAY 9 2008 I PURCHASED A SET OF 4 SPECTOR ADVANTA AT ALL SEASON TIRES FOR MY 2004 FORD EXCURSION. ON 23 NOVEMBER WHILE TRAVELING FROM BOISE IDAHO TO LAS VEGAS NEVADA I EXPERIENCE A LEFT REAR TIRE FAILURE AT 70 MPH. THE TIRE SHREDDED COMPLETELY DOWN TO THE STEEL BELTS. THE VEHICLE WAS BEING OPERATED AT HIGHWAY SPEEDS AND WAS NOT TOWING OR HEAVILY LOADED. THE INCIDENT CAUSED $1800 IN DAMAGE TO MY VEHICLE. I FILED A CLAIM WITH THE TIRE MANUFACTURER AND DURING THE COURSE OF THE CLAIM THEY TIRE MANUFACTURER TOOK THE REMNANTS OF THE TIRE FOR A FORENSIC ANALYSIS. THE TIRE DEALER WHERE I PURCHASED THE TIRES REPLACED THE TIRE WITH THE SAME TIRE TYPE. I NEVER HEARD BACK ON THE RESULTS OF THE "FORENSIC" ANALYSIS. ON AUGUST 16TH, WHILE TOWING MY TRAVEL TRAILER AT APPROXIMATELY 55 MPR I EXPERIENCED A TIRE FAILURE IN THE LEFT REAR TIRE. ONCE AGAIN THE TIRE COMPLETELY SHREDDED DOWN TO THE STEEL BELTS. I TOOK IT BACK TO THE DEALER I BOUGHT THE TIRES FROM AND DEMANDED A DIFFERENT SET OF REPLACEMENT TIRES BUT WAS DENIED. THE DEALER DID CONTACT THE MANUFACTURER TO SEE WHAT THE STORY WAS ON THE PREVIOUS TIRE FAILURE AND TO SEE IF THERE WAS A RECALL ON THAT PARTICULAR TIRE. HE STATED THE MANUFACTURER TOLD HIM THEY COULDN'T DETERMINE WHY THE TIRE FAILED AND THAT THEY WEREN'T RESPONSIBLE FOR ANY DAMAGE TO MY VEHICLE OR TO REIMBURSE THE DEALER FOR A NEW SET OF TIRES FOR ME. THE DEALER STATED THAT BECAUSE OF THE DESTROYED NATURE OF THE TIRE HE COULDN'T DETERMINE A CAUSE OF FAILURE BUT WOULD REPLACE ONLY THE SHREDDED TIRE. YESTERDAY, 25 OCTOBER I ONCE AGAIN EXPERIENCED A TIRE FAILURE WITH A SPECTOR TIRE. I WAS TRAVELING AT HIGHWAY SPEED, 75MPR, EMPTY AND THE RIGHT FRONT TIRE SHED ALL OF THE TIRE TREAD. I PULLED OVER AND WATCHED THE TIRE, CONSISTING OF STEEL BELTS, SLOWLY DEFLATE. ONCE AGAIN, THE SHREDDING TIRE DID EXTENSIVE DAMAGE TO MY VEHICLE. MY COMPLAINT IS 3 TIRES SHREDDING UNDER "NORMAL" USE IS NOT "NORMAL". *TR

I PURCHASED A SET OF 4 SPECTOR ADVANTA A/T SIZE LT265/75 R16 TIRES FOR MY 2004 FORD EXCURSION FROM LES SCHWAB IN MERIDIAN IDAHO ON 15 MAY 2008. I NOTICED THAT AT HIGHWAY SPEED THE FRONT OF THE VEHICLE WOULD SHAKE A BIT. LES SCHWAB CHECKED THE BALANCE, ALIGNMENT, ETC. BUT NOTED NOTHING WRONG. SINCE I USE MY VEHICLE FOR LOCAL TRAVEL AND TO TOW MY TRAVEL TRAILER I DON'T TRAVEL AT HIGH SPEEDS VERY OFTEN. ON 25 NOVEMBER, WHILE TRAVELING WITH MY FAMILY FROM BOISE IDAHO TO LAS VEGAS NEVADA WE EXPERIENCED A CATASTROPHIC TIRE FAILURE IN THE LEFT REAR. THE TIRE DISINTEGRATED WHILE TRAVELING ON A NEWLY RESURFACED ROAD AT APPROXIMATELY 70 MPH. THE VEHICLE SUSTAINED APPROXIMATELY $2000 IN DAMAGE FROM THE SHREDDED TIRE. UPON RETURN TO BOISE LES SCHWAB REPLACED THE BLOWN TIRE WITH THE SAME BRAND. I PURSUED A CLAIM WITH THE TIRE MANUFACTURER BUT THEY DENIED IT, AS DID THE DEALER LES SCHWAB. ON AUGUST 23 2009 WE EXPERIENCED ANOTHER TIRE BLOWOUT, LEFT REAR, WHILE RETURNING FROM A CAMPING TRIP. WE WERE TOWING OUR TRAVEL TRAILER AT APPROXIMATELY 50 MPH WHEN THE TIRE FAILED. I RETURNED TO LES SCHWAB AND TOLD THEM THAT 2 FAILURES WAS BEYOND COINCIDENCE AND THAT I WANTED THEM TO REPLACE THE TIRES AS THEY SEEMED DEFECTIVE. THE STORE MANAGER AGREED AND TRIED TO WORK WITH THE TIRE MANUFACTURER AND LES SCHWAB TO GET THE TIRES REPLACED WITH ANOTHER BRAND. EVERYONE REFUSED BUT THE MANAGER DID REPLACE THE BLOWN TIRE WITH A USED TIRE FROM A DIFFERENT MANUFACTURE. I SUBSEQUENTLY TRANSFERRED TO LAS VEGAS AND COMMUTE TO BOISE ON THE WEEKENDS. ON 25 OCTOBER I EXPERIENCED ANOTHER CATASTROPHIC TIRE FAILURE, THIS TIME THE RIGHT FRONT. I WAS TRAVELING AT THE POSTED HIGHWAY SPEED 75 MPH AND ALMOST FLIPPED THE VEHICLE WHEN I RAN DOWN THE SHOULDER INTO THE FIELD. THE TIRE TREAD HAD COMPLETELY SEPARATED FROM THE STEEL BELTS AND WAS STREWN ABOUT THE ROAD. *TR

TL* THE CONTACT REPORTED THAT THE EXHAUST IS GOING INTO THE 2004 FORD EXCURSION. THIS HAS BEEN HAPPENING FOR 3 MONTHS. WHEN THE VEHICLE IS IDLE OR STOPPED AT A LIGHT THE EXHAUST COMES THROUGH THE HEATING GRATE. THE VEHICLE HAS 30000 THOUSAND MILES ON IT AND HAD 24000 MILES WHEN PROBLEM STARTED. THE DEALER HAS TRIED TO FIX THE PROBLEM BUT NOTHING HAS WORKED PERMANENTLY. THEY DRIVER IS SUFFERING HEADACHES AND DROWSINESS WHEN DRIVING. UPDATED 01/20/10 *BF THE DEALER REPLACED THE LEFT EXHAUST MANIFOLD GASKET. UPDATED 01/22/10. *JB

VEHICLE WILL NOT GET FUEL. ATTEMPT TO ACCELERATE AND CAR EITHER WILL NOT MOVE OR DIES. FOURTH TIME VEHICLE HAS BEEN IN FOR REPAIRS. OCCURS EVERY THREE TO SIX MONTHS. VEHICLE IS 6.0 2004 XLT DIESEL EXCURSION. EGR VALVE AND FICM MODULE, RIGHT BANK OF INJECTORS REPLACED FEBRUARY 2009. MAY 2009 VEHICLE TOWED AGAIN AND EGR VALVE REPLACED AGAIN AND FICM REPROGRAMMED AGAIN. VEHICLE IS WORKING FOR THE TIME BEING. HOWEVER, BOTH BANKS OF INJECTORS, FICM MODULE, EGR VALVE X 3, HIGH PRESSURE OIL PUMP, IPR VALVE, FUEL PUMP REGULATOR ALL REPLACED. CAR CONTINUES TO HAVE SAFETY ISSUES REGARDING STALLING AND LACK OF ACCELERATION. ALMOST GOTTEN HOT MULTIPLE TIMES DUE TO CAR STALLING AND NOT RUNNING. SAFETY IS VERY MUCH COMPROMISED. TO MY KNOWLEDGE NO PARTS ARE AVAILABLE THAT WERE REPLACED. CAR RUNS WELL FOR SHORT TIME AND THEN NEEDS TO BE FIXED ONCE AGAIN. *TR

MY 2004 FORD EXCURSION JUST EJECTED A SPARK PLUG AND IT'S THREADED BUSHING. THIS IS A FACTORY DEFECT AND SHOULD BE ADDRESSED BY FORD AND/OR YOUR OFFICE. *TR

2004 FORD EXCURSION V-10. COME TO A STOP AND THE TACH SHOWS NORMAL 650-700 RPM, AND WITHIN A FEW SECONDS CAR WILL ACCELERATE TO 1800-2000 RPM BY ITSELF AND THE CAR SURGES FORWARD. DRIVER MUST LEAVE PLENTY OF SPACE BETWEEN THE CAR AND THE ONE AHEAD TO GIVE HIM TIME TO STOP. NO CRASH YET!!!. IT DOES THIS EVERY TIME YOU STOP. *TR