There are 7 stored owner reports matching the speed control & cruise leading-label group for the 2004 Ford Excursion in our NHTSA-sourced dataset. These are unverified consumer reports and may not reflect confirmed defects.
This group counts stored reports whose component label starts with one of this site's matching prefixes, ignoring case. Each matching report counts once within the group. Components mentioned later in the label or only in the narrative are not searched. How component counts work
Loaded 7 of 7 matching reports.
Open the full vehicle complaint log (all categories)WHEN USING CRUISE CONTROL, THE CRUISE CONTROL WILL NOT TURN OFF WHEN PUSHING THE BRAKE. I LITERALLY HAVE TO POUND ON THE BRAKE TO DISABLE THE CRUISE CONTROL. *TR
IT WILL NOT DISENGAGE WHEN CRUISE CONTROL IS IN USE. IT CONTINUES TO DO THIS IF USED.
TL* THE CONTACT OWNS A 2004 FORD EXCURSION. THE CONTACT STATED THAT WHILE DRIVING 65 MPH WITH THE CRUISE CONTROL ENGAGED, HE DEPRESSED THE BRAKE PEDAL BUT THE VEHICLE DID NOT DECELERATE. THE CONTACT HAD TO APPLY REPEATED PRESSURE TO THE BRAKE PEDAL TO STOP THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER, BUT THE DEALER WAS NOTIFIED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE MANUFACTURER WAS ALSO NOTIFIED AND STATED THAT THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE FAILURE AND CURRENT MILEAGES WERE 175,000.
TL*THE CONTACT OWNS A 2004 FORD EXCURSION. IN JULY OF 2009 THE VEHICLE WAS TAKEN TO THE DEALER FOR RECALL 09V399000 VEHICLE SPEED CONTROL; HOWEVER, THE REPAIR DIDN'T CORRECT THE FAILURE. ON JULY 30, 2010 WHILE DRIVING THE CONTACT NOTICED SMOKE UNDER THE HOOD. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC WHO STATED THAT A FAULTY SWITCH IN THE CRUISE CONTROL AREA CAUSED THE FAN AND FUSES TO FAIL. THE MANUFACTURER STATED THAT THE VEHICLE WAS NO LONGER UNDER WARRANTY AND THE SWITCH WAS ONLY REPLACED AT THE TIME OF THE RECALL REPAIR; THEREFORE, IF IT WAS LEAKING THEY ARE NOT RESPONSIBLE FOR THE SWITCH FAILING. THE FAILURE MILEAGE WAS 131,000 AND THE CURRENT MILEAGE WAS 140,000.
WHILE DRIVING ENGINE REVVED AND THE VEHICLE SURGED FORWARD, ALTHOUGH THE CONSUMER'S FOOT WAS NOT ON THE ACCELERATOR PEDAL. THE VEHICLE HAS DONE THIS N SEVERAL OCCASION AND SOMETIMES THE VEHICLE EVEN STALLED. THE DEALERSHIP SERVICED THE VEHICLE 3 TIMES FOR THIS ISSUE. THE DEALER IS CURRENTLY WORKING ON THE VEHICLE BUT IS UNABLE TO REMEDY THE PROBLEM BECAUSE THEY CAN NOT DUPLICATE IT. *AK *NM
VEHICLE EXPERIENCED CRUISE CONTROL PROBLEMS. WHEN DRIVING DOWN A HILL CRUISE CONTROL DISENGAGED. WHEN THE DRIVER PRESSED CRUISE CONTROL IT WILL NOT ENGAGE, AND VEHICLE WILL CONTINUE TO SLOW DOWN, AND THEN IT STALLED. *AK
PURCHASED NEW 2004 FORD EXCURSION ON 3/9/2004. WITHIN A MONTH WE DISCOVERED A PROBLEM WITH THE CRUISE CONTROL. WHEN GOING DOWN HILL, THE UNIT WOULD FAIL TO RE-ENGAGE AS IT STARTED BACK UP THE HILL. SOMETIMES IT WOULD RE-ENGAGE WITH A MASSIVE SURGE OF ENGINE. ONCE THE ENGINE TOTALLY STALLED FORCING US TO FIGHT THE VEHICLE OFF THE ROAD AND OUT OF THE FLOW OF TRAFFIC. AFTER THREE RETURNS TO THE DEALERSHIP, THEY FINALLY ADMITTED THAT THERE IS A KNOWN DEFECT AND FORD IS WORKING ON DETERMINING A FIX. WE HAVE BEEN CALLING AND WAITING SINCE APRIL, 2004 TO HAVE THIS REPAIRED. IN THE MEANTIME, WE DO NOT DARE USE THE CRUISE CONTROL FOR FEAR OF ANOTHER STALL IN HEAVY TRAFFIC. WE HAVE CONTINUALLY CALLED THE DEALERSHIP AND FORD MOTOR (REFERENCE NUMBER 1684711834). EACH TIME WE CALL, THEY ASK THE SAME QUESTIONS OVER AND OVER AND HAVE YET TO TELL US AN ESTIMATED DATE FOR A FIX. (NOTE IN THE NUMBER OF FAILURES BELOW, THIS IS A BEST GUESS AS IT HAPPENS EVERY TIME WE GO DOWN/UP A STEEP HILL...WE'VE STOPPED USING THE CRUISE CONTROL BECAUSE OF THIS...ALSO THE INCIDENT DATE IS BEST GUESS AS TO WHEN IT FIRST STARTED HAPPENING.*AK
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
NHTSA source checks for this vehicle year
Checks are recorded separately for each dataset, not for the whole page. Dates use UTC. A missing check date does not mean no records exist.
Vehicle import recorded: May 3, 2026. This is the stored import date, not confirmation that every source was successfully refreshed.