There are 3 stored owner reports matching the visibility & wipers leading-label group for the 2004 Ford Excursion in our NHTSA-sourced dataset. These are unverified consumer reports and may not reflect confirmed defects.
This group counts stored reports whose component label starts with one of this site's matching prefixes, ignoring case. Each matching report counts once within the group. Components mentioned later in the label or only in the narrative are not searched. How component counts work
Loaded 3 of 3 matching reports.
Open the full vehicle complaint log (all categories)WE WERE DRIVING IN OUR 2004 FORD EXCURSION ON A 4 LANE ROAD WITH NO OTHER VEHICLES IN SIGHT. THE BACK WINDOW EXPLODED, ALMOST CAUSING US TO RUN OFF THE ROAD. WHEN WE STOPPED AND LOOKED AT THE VEHICLE THERE WERE NO HOLES IN THE WINDOW, IT WAS ALL HANGING TO THE TINT IN A MILLION PIECES. NO OBJECT STRUCK THE WINDOW. WHEN WE TOOK THE VEHICLE TO THE DEALER THEY STATED THAT IT WOULD NOT BE WARRANTED BECAUSE THEY COULD NOT TELL IF IT WAS A DEFECT OR NOT, SO IT WOULD BE UP TO US TO PAY FOR IT. I ASKED ABOUT THE PROBLEM WITH THE FORD EXCURSION BACK WINDOWS SHATTERING SINCE THIS IS ALSO ONE OF THEIR SUV'S. THEY DENIED ANY KNOWLEDGE OF PROBLEMS WITH WINDOWS SHATTERING. YET, THERE WAS A RECALL IN 2002. AS OF YET THE VEHICLE HAS NOT BEEN REPAIRED. *JB
WHILE VEHICLE WAS PARKED FOR 3 HOURS AND REAR CARGO WINDOW SHATTERED. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
DRIVERS SIDE REAR SEAT PASSENGER WINDOW SPONTANEOUSLY EXPLODED WHILE CAR PARKED IN DRIVEWAY. NOTHING HAD IMPACTED THE GLASS. FORD REFUSES TO HONOR ITS WARRANTY, CLAIMING NO PROOF THAT GLASS HAD NOT BEEN IMPACTED. GLASS REPLACED $529.28 AND PAINT TOUCHUP OF DOOR DAMAGE BY FALLING GLASS $133.75 MINOR CUT INJURY FROM GLASS FRAGMENTS.
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
NHTSA source checks for this vehicle year
Checks are recorded separately for each dataset, not for the whole page. Dates use UTC. A missing check date does not mean no records exist.
Vehicle import recorded: May 3, 2026. This is the stored import date, not confirmation that every source was successfully refreshed.