NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2016 Ford Expedition. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
The contact owns a 2016 Ford Expedition. The contact stated that while reversing, the camera displayed squiggly lines. Occasionally, the screen was blank. No warning lights were illuminated. The vehicle was taken to the local dealer previously, where it was diagnosed and determined that the camera module needed to be replaced. The vehicle was repaired under the warranty, but the failure reoccurred. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention). The local dealer informed the contact that parts were on back order. The manufacturer was not contacted. The failure mileage was approximately 1,000.
On Apil 6 about 6:15 am I was on my way to work. And I start smelling what appears to be a gas smell and I wasn’t quite sure what was coming from so I cracked the window a little bit and said that I would try to check it when I got to work seeing that I was only roughly about 10 minutes away from work and out the corner of my right eye I noticed a flicker of light and it appeared to be flames coming from the passenger side of my vehicle under the dashboard around the blow motor area and the fuse box panel. I immediately poured over, turned the car off and the heat off that I had on because it was cold that morning popped the hood to ensure there was no fire coming from the hood ran around to the passenger side, noticed there was flames coming from underneath and beside panel, where the fuse box was ran to the back of my truck grabbed about a water and attempted to pour bottle of water on the cover of the box where I saw the flames coming out heard the sizzle realize it was electrical fire so I stopped using the water at that point realized there was a SUV that pulled up next to me which was a off duty police officer he said he saw the smoke call for the fire department at that time. I grabbed some fiber tiles that I use when I’m washing my car. I bought a handful of those up and pulled the cover off the fuse box and I start padding out the fire until I was able to get the fire out. Fire department came assessed. The vehicle said that the fire was put out successfully didn’t see any more source of the fire they left the scene as well as the police officer contacted my insurance company. They told the vehicle to my residency. The insurance damage of investor came out on April 10 and assessed contacted me on April 13 and told me the vehicle was totaled and the root cause was the climate control blower motor They had caught fire and caused enough damage that it will be too expensive to repair the entire vehicle..
The contact owns a 2016 Ford Expedition. The contact stated that while attempting to reverse(R), the rearview camera became inoperable. The contact stated that the rear-view camera image failed to function properly and appeared blurry and intermittently failed to operate as intended. The vehicle was taken to the dealer where it was diagnosed and determined that the camera module had failed and needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The approximate failure mileage was 200,000.
The contact owns a 2016 Ford Expedition. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
My expedition started stuttering and the speedometer, started fluctuating speeds which would also cause my cruise control to turn off. Then the speedometer quit working altogether and so did the odometer. If I turned the truck off and restarted it, it would reset everything for a few miles then it would start all over again. I went to the Ford dealership and got it fixed. It cost 2500. Later doing research, I discovered this is a problem with this transmission and can be very dangerous as the truck can downshift dramatically which our did once. If I’ve been on ice or pulling my trailer, it could’ve been catastrophic. I feel like this should be a recall. I also feel like Ford should have to pay for this.
The contact owns a 2016 Ford Expedition. The contact stated that while attempting to reverse, the rearview camera became inoperable. The contact stated that the rearview camera image intermittently operated as needed. There was no warning light illuminated. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The dealer informed the contact that parts were not yet available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 117,000.
I receive a recall 22S56 for the climate control blower motor it was replaced under warranty on 12/17/2024 about a year latter I noticed blower stopped working on 12/13/2025 coming from San Francisco because visibility was affected when defroster stopped working, then I called dealer on 12/23 /25 and they gave me an appointment for them see the vehicle, I asked then to repaired under recall warranty and dealer denied it. dealer saying is something else o not related. I called manufacturer stating the safety concern that defroster been affected because blower not working and they said its been a year and they can not help, now blower some times works, other times does not work or works very slow. Ford manufacturer open a case number CXH-XXX. I am reporting for Ford to extend warranty on the recall. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
When merging on the highway in the rain the vehicle locked up on me and almost killed me. I could have been seriously injured I could not stop the car and it slid along the highway at high speeds . Luckily was able to get to the shoulder
Blower motor which was under recall was repaired by dealership 4/18/25 continued to work intermittently following repair. As of inspection today, 10/2/2025 at same dealership, blower motor speed controller wiring harness/assembly has since gotten hot enough to melt wiring. Wiring assembly and speed controller must now be replaced by dealership at a cost of 352.56 which is not covered under the blower motor recall but should be.
UNKNOWN
Rear camera is inoperable or intermittent. It has been for over a year. Ford finally issued a recall notice I believe in September 2025. They have still not corrected the problem or even sent a letter confirming when it will be completed. I feel there should be reasonable time limit for them to repair my car.
The contact owns a 2016 Ford Expedition. The contact received notification of NHTSA Campaign Number: 25V572000 (BACK OVER PREVENTION); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
One of the anchor points for car seats in the 3rd row fell off when we tried to attach a car seat to the anchor point. We have owned the vehicle since 2022 and have not tried to use that anchor until now. There was no damage to the vehicle to cause this.
The vehicle stops accelerating randomly it’s been in the shop (Ford dealer) a few times and they are unable to pinpoint the issue. The warning lamps would come on after the vehicle fails to accelerate. It would lose power at any interval and coast until it’s fully stopped.
Vehicle was taken to Chipola Ford for Blower Motor Recall April 2025 and was replaced under recall. Since then, the blower motor intermittently fails and and no air will come out of the dash. The wiring for the blower motor under the dash gets extremely hot when the blower motor fails.
Camera goes blank when backing up
The front AC stopped blowing and it got excessively warm in the cab. I thought it may be the blower motor and wanted to start with fuses. Under the hood was so hot that when I tried to pull our a fuse my nails melted. Since then, sometimes it blows sometimes it doesn't but it does seem to be emanating excess heat. I'm unsure of true date of occurrence as I just purchased the vehicle on
The contact owns a 2016 Ford Expedition. The contact stated that the rearview camera displayed a distorted blue image while the vehicle was in reverse(R). The contact stated that the failure obstructed the driver's visibility, preventing the driver from safely operating the vehicle. The message "Camera not Available" was displayed. However, while driving on the roadway, the camera operated as intended. The vehicle was not taken to the dealer or an independent mechanic. The manufacturer was notified of the failure and the contact was provided a case number and referred the contact to the NHTSA Hotline for assistance. The vehicle was not repaired. The contact associated the failure with NHTSA Campaign Number: 25V315000 (Back Over Prevention); however, the VIN was not included. The failure mileage was unknown.
The contact owns a 2016 Ford Expedition. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while shifted into reverse(R), the rearview camera failed to display a clear image on the screen. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 80,000.
The Backup camera. It Shows that blue or in and out quickly causing it not to work most of the time. The 2015 has a recall for this exact thing but not 2016.
The contact owns a 2016 Ford Expedition. The contact stated that while driving approximately 35 MPH and hauling a trailer attached to the tow hitch, the trailer suddenly detached from the vehicle. The trailer hitch had fractured due to extensive rust. The dealer was contacted and informed about the failure. The vehicle was not diagnosed or repaired. The manufacturer was informed of the failure and opened a case. The manufacturer referred the contact to the NHTSA Hotline to file a complaint. The failure mileage was approximately 129,000.
I was fastening my nephew in his carseat to get ready to leave and as I was buckling the croch part the one side was fastened and went to buckle otherwise and was pulling the buckle up to the clips to fasten and the fastened one came out. Does not stay latched while fastening otherwise with just a little pull on otherwise it unhooks. This happened while in home and buckling up to leave.
The contact owns a 2016 Ford Expedition. The contact stated while starting the vehicle, the engine made a knocking sound. No warning light was illuminated. The contact related the failure to the cam phasers; however, the vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 148,000.
The contact 2016 Ford Expedition. The contact stated that while reversing, the rear-view camera displayed a foggy image. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The manufacturer was not made aware of the failure. The failure mileage was approximately 50,000.
The contact owns a 2016 Ford Expedition. The contact stated that while reversing at an undisclosed speed, the rearview camera was intermittently inoperative. While driving at an undisclosed speed, the accelerator pedal was depressed, and there was an abnormal sound coming from the engine compartment. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The vehicle was taken to a dealer, where it was diagnosed and determined that the engine fan needed to be replaced; however, parts were not available for the repairs. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown.
Rear-view camera is intermittently failing and often completely inoperative. Vehicle is under an active Ford safety recall for the rear-view camera, but there is currently no remedy available. The failure occurs while reversing and eliminates rear visibility, creating a clear safety risk of collision or injury to pedestrians or property. The issue has persisted without resolution despite the active recall. This vehicle is regularly driven and the defect materially impacts safe operation.
Rear camera fails intermittently. Phone stopped connecting through BlueTooth. Tried different phone. Still won’t connect. Tried resetting to factory settings. Nothing. Blower fan only works on 1 speed. Changed blower motor and wiring harness. Still not working. Changed the ccm73. Still won’t work. I accidentally found what I thought was a recall on APIM but dealer says there is no recalls.
The contact owns a 2016 Ford Expedition. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. The check engine warning light was illuminated. The contact pulled over and restarted the vehicle, but the failure recurred. The vehicle was taken to an independent mechanic, who determined that the throttle body needed to be replaced. The contact replaced the throttle body; however, while driving, the vehicle made an abnormally loud sound. The contact inspected the vehicle and discovered that the throttle body hose clamp had detached. The contact reconnected the hose clamp, but the failure persisted. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that there was no recall associated with the VIN. The failure mileage was approximately 85,605.
The contact owns a 2016 Ford Expedition. The contact stated that on several occasions, while in reverse(R), the contact observed a warning chime and a "Steering Assist Fault" message was displayed, and the steering wheel became firm. The contact stated that on other occasions while driving at various speeds, the steering wheel became stiff. The vehicle was taken to a dealer where it was diagnosed that the steering gear needed to be replaced. The contact related the failure to an unknown recall. The manufacturer was notified of the failure. The failure mileage was approximately 150,000.
I experienced the same problem you are investigating in F-150’s: I was traveling on the highway at 75 miles per hour on cruise control - there was a really loud thunk and the Expedition unexpectedly downshifted to a lower gear, I hadn’t touched anything and there was no warning. It was really scary and has made me doubt the safety of this Expedition.
while driving on the highway my vehicle shut down and service lamp came on and while drifting tried to put transmission in neutral and restart but had to come to complete stop to restart engine in park. I was in third lane and had no warning before shut down and could not get to the shoulder. (almost got hit trying). I reported to the dealer and they said there was no fault codes stored. I was driving to work on a 4 lane street a week later and again it shut down without previous warning again and had to crash up onto the curb to get off street to again restart in park. dealer said again no codes and could not get it to duplicate problem after driving. It happened two more times so i looked into it myself and i read online that the Throttle body is the likely issue. i returned and paid to have the throttle body replaced. they said would not guarantee the issue would be resolved. it has been months and have had no issues since i had it replaced. They charged me $563.31 not including tax. I can not believe that you have to put a vehicle in park when it stalls to begin with but i also can not believe this issue was never recalled since it is a major safety issue and see lots of people and complained of the same issue.
The contact owns a 2016 Ford Expedition. The contact stated that the vehicle was making an abnormal rattling sound on cold starts. The contact stated that the failure recurred while driving from a complete stop and while coming to a stop. The contact also stated that the vehicle was experiencing rough idling. Additionally, the contact stated while driving at approximately 35 MPH, the vehicle inadvertently stalled. The check engine warning light was illuminated. The vehicle was taken to P&B Auto Repair Shop, where it was diagnosed that the cam phasers had failed and needed to be replaced. The vehicle was not repaired. The dealer was notified of the failure. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 128,000.
While driving on [XXX] at approximately 35 mph the vehicle displayed a wrench warning lamp and at same time vehicle went into limp mode. No power I had to coast to the side of road, engine running but no power. Turned engine off restarted vehicle and drove short distance home. Holiday Ford in Gordon, Texas was contacted they advised bring vehicle in for diagnostic test. Vehicle was driven to Holiday Ford dealership in Gordon, Texas for an appointment 4 days after the occurrence but on the way to dealership it occurred again turned engine off restarted an drove to dealership. Picked vehicle up same day but it occurred again . Took back to dealership, they kept vehicle for 4 days and advised they couldn’t find anything wrong. The vehicle has gone to limp mode 3 times. I was lucky very little traffic it would be very much safety hazard in moderate to heavy traffic. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Steering wheel is loose and wobbly as if it will fall off. I noticed that Ford issued a recall in March 2018 for this problem (see below) however it does not include my 2016 Ford Expedition that is having the exact same issue. DEARBORN, Mich., March 14, 2018 – Ford Motor Company is issuing two safety recalls in North America. Details are as follows: Select 2014-18 Ford Fusion and Lincoln MKZ vehicles for loose steering wheel bolts that could lead to a steering wheel detaching from steering column Ford is issuing a safety recall in North America for approximately 1.3 million 2014-18 Ford Fusion and Lincoln MKZ vehicles for potentially loose steering wheel bolts that could result in a steering wheel detaching from the steering column. In affected vehicles, the steering wheel bolt may not maintain torque, allowing the bolt to loosen over time, and if not serviced, a steering wheel could potentially detach and lead to a loss of steering control and increased risk of a crash. Ford is aware of two accidents with one injury allegedly related to this condition. Affected vehicles include: 2014-17 Ford Fusion vehicles built at Flat Rock Assembly Plant, Aug. 6, 2013 to Feb. 29, 2016 2014-18 Ford Fusion vehicles built at Hermosillo Assembly Plant, July 25, 2013 to March 5, 2018 2014-18 Lincoln MKZ vehicles built at Hermosillo Assembly Plant, July 25, 2013 to March 5, 2018 The recall involves approximately 1,378,637 vehicles in North America with 1,301,986 in the United States and federalized territories, 62,479 in Canada and 14,172 in Mexico. The Ford reference number for this recall is 18S08. Dealers will replace the steering wheel bolt on the vehicle with a longer bolt with more robust thread engagement and larger nylon patch placed properly for proper torque retention— at no cost to customers.
The blower motor harness melted for the second time. The blower motor was replaced with the recall part and it has melted again. This is causing the blower motor to cut off at any given moment. I must then reach under the dash and push the wires in order for the blower motor to work again. I have read that this is a known problem in expeditions. Why isn’t this part under recall? Does the blower motor cause the harness to melt? I believe it is the cause.
The contact owns a 2016 Ford Expedition. The contact stated that the back-over prevention camera was inoperable. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and opened a case and informed the contact that the VIN was not under recall for the failure. The failure mileage was approximately 53,000.
Airbag light came on and has since went off. The left buttons on the steering wheel intermittingly work both leading to a clockspring issue. There is a recall for 2016 F250 clockspring due to airbag issue and the 2016 Expedition uses the same part number clockspring. I think this recall should add other Ford models that use the exact same defective part in question.
The failed components are called "cam phasers." It is a known problem with the Ford 3.5 Ecoboost Engine (that even Ford is aware of). The cam phasers can fail, causing the timing chain to fail at any moment. They rattle upon startup of a cold engine. The failure of the original engineering is causing owners of this vehicle, along with the F150 and others, to have to spend anywhere from $3,000 to $5,000 in order to replace these. The problem has been confirmed by the Ford dealer. In order to visually examine the cam phasers, it requires something like 10+ hours to open the engine. You do not receive a warning light to replace cam phasers. It is merely an audio diagnosis. Ford SHOULD BE RESPONSIBLE for replacing these free of charge and replacing them with the newer versions of cam phasers, which apparently don't fail. Driving around with rattling cam phasers can leave you stranded!
The contact owns a 2016 Ford Expedition. The contact stated that while starting the vehicle, a burning odor was detected. The contact later received notification of NHTSA Campaign Numbers: 22V150000 (Service Brakes, Hydraulic) and 22V648000 (Visibility, Electrical System). The vehicle was taken to the dealer, where it was diagnosed that the front blower motor connector and resistor needed to be replaced; however, the parts were not covered under the recall. The vehicle was not repaired. The contact stated that the front blower motor connector was previously replaced; however, the failure recurred. The manufacturer was made aware of the failure and informed the contact that only the brake master cylinder and front blower motor assembly would be replaced free of charge under recall. The failure mileage was approximately 140,000.
The contact owns a 2016 Ford Expedition. The contact stated that on several occasions while driving at various speeds, the transmission inadvertently downshifted into a lower gear, causing the rear wheels to lock up. The vehicle was taken to an independent mechanic where it was diagnosed that the leadframe, valve body, and output shaft sensor needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 126,000.
While driving on the freeway our 2016 Ford Expedition's engine went into "Limp Mode" causing total loss of power. We barely were able to move into the slow lane and place hazard lights on while cars ran up on us slamming on their brakes to avoid a collison with our disabled vehicle. There was less than three feet of shoulder against a concrete barrier for us to stop. The dash showed a large yellow wrench and engine was running extremely rough. After turning engine off and back on we accelerated into on coming traffic to find the nearest exit hoping that the engine would keep running. We were very lucky to not have been killed. When we returned home my son pulled the code "P2112" which is "Throttle Actuator Control System - Stuck Closed". There is a Technical Service Bullentin #TSB 16-0139 that was put out by Ford for their techs to diagnose and repair the issue. So they are aware this is an ongoing safety issue. NHTSA is aware this is an ongoing safety issue.The dealer wants $590 labor plus $258 for the Throttle Body to replace and diagnose the code we have already pulled and supplied them with the TSB bulletin. I wonder how many accidents and/or lives will it cost for the NHTSA and/or Ford to step up and recall these unsafe throttle bodies that are obviously defective.
Sudden feel of a misfire putting truck into reverse, definitely caught my attention as vehicle has under 140k miles! Just had new Ford spark plugs and lifetime warrantied coil packs in the last 20 to 25k! it's had at least two if not three oil changes in the last 20k to 30k miles! Put vehicle into drive same felling of a misfire and doesn't take long it flashes the check engine light at me so I turn around to head back home and haven't really made it but around the corner and the car completely stalled out going by the neighbors house lost steering and brakes and noticed a very distinct smell of plastic/electrical burning! I pop the hood in total disgust and can't even see clearly enough to see the issue at the moment! A friend pulled in front my residence as I'm shaking my head and in tears! He points out a cracked and melted number one coil pack! Instantly replaced with nothing was wrong with the previous coil pack that nothing was wrong with but was unsure of the history! I now have a paperweight King Ranch Expedition! I'm not to familiar with this current what looks to fixing to be a recall anyway for what sound like the same overall issue as these 2020 and newer models that the fixing to hit! I have repaired my 02' Impala of a recall before I new it was a recall! Once I received the recall the issue of sudden loss of control of vehicle and engine shut down was already fixed by myself but out of curiosity I took the car in on a scheduled appointment to the GM Chevy dealer nearest me to fix the issue under recall that was already fixed! They placed plastic sleeves overs my keys and said done deal! I explained that that will not fix anything safely or permanently concerning these cars issues! Voiced my concern there at the dealership, with GM and this organization that I hope that no more loss of life would come from those! My current 2 recalls for my vehicle involved in my complaint today is a weeks if not months long wait to get vehicle back on one and no known
The contact owns a 2016 Ford Expedition. The contact stated while driving approximately 30 MPH, he became aware that the air bag warning light was illuminated. The contact had taken the vehicle to an independent mechanic where it was diagnosed and determined that the clockspring needed to be replaced. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The contact had received a recall letter for his 2016 Ford F-250 for NHTSA Campaign Number: 22V337000 (Air Bags). The independent mechanic advised the contact that the 2016 Ford Expedition used the same clockspring as the 2016 Ford F-250. The failure mileage was approximately 127,000.
The contact owns a 2016 Ford Expedition. The contact stated that the vehicle was taken to the dealer to be repaired under NHTSA Campaign Number: 22V648000 (Visibility, Electrical System) however, while the dealer was in the process of performing the front blower motor replacement, the mechanic became aware that the front blower motor had melted and determined that the front blower motor resistor and pigtail needed to be replaced as well. The dealer assessed an additional fee for the additional repairs. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. A case was opened. The failure mileage was approximately 117,832. The contact stated she tried to get the recall repaired, but there are no parts available to repair the recall.
The contact owns a 2016 Ford Expedition. The contact stated the vehicle was repaired under an unknown recall for a connector that was left hanging down. The contact stated the connectors that were left hanging occasionally sparked and caused a burning odor. The local dealer was contacted, but the vehicle was not diagnosed or repaired due to the cost. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 165,335.
The contact owns a 2019 Ford Expedition. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that occasionally, while shifted into reverse, the rear-view camera intermittently failed to display a clear image, and the screen was black. An unknown message was displayed. The local dealer was contacted; however, parts for the recall repair were not yet available. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 144,000.
The contact owns a 2016 Ford Expedition. The contact stated that while her husband was driving approximately 30 MPH, a loud explosion sound came from the engine compartment and engine oil began to leak from the vehicle. The vehicle was later towed to the local dealer who diagnosed that the turbo line had failed causing the turbo to strike the engine, creating a hole in the engine block. The contact was informed that the engine and turbo needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 120,000.
The contact owns a 2016 Ford Expedition. The contact stated while driving approximately 35 MPH, the blower fan stopped functioning. The contact stated that failure was intermittent at first but became a recurring failure while driving at various speeds. There was no warning light illuminated. The contact had not taken the vehicle to a local dealer or independent mechanic to be diagnosed or repaired. The contact researched online and related the failure to NHTSA Campaign Number: 22V648000 (Visibility, Electrical System). The contact had recently checked the wiring harness on the blower fan and became aware that there were burn marks on the wiring harness connector possibly caused by a short circuit. The manufacturer was informed of the failure. The failure mileage was approximately 133,000.
The contact owns a 2016 Ford Expedition. The contact received notification of NHTSA Campaign Number: 22V648000 (Visibility, Electrical System). The contact took the vehicle to the local dealer and had the recall repair completed. The vehicle was repaired; however, four days after the repair, the air conditioning failed to operate properly. The contact took the vehicle back to the local dealer, where it was diagnosed with needing the blower motor to be replaced a second time. The vehicle was repaired but while being serviced the dealer informed the contact that the failure had recurred. The dealer informed the contact that the pigtail needed to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was 137,415.
The throttle body failed, and my car lost power as I was turning into traffic on the road outside of my subdivision. My car went from approximately 45-50 miles an hour to no acceleration. My car would only go forward at the speed at which it idles. It was very dangerous to me and to others because it was a sudden power failure. The problem was reproduced by the local Ford dealer. I don't know if the component has been inspected by anyone. The first time it happened, there was an orange wrench on my dash with "See Owner's Manual" under it. This happened at least three times before we took it to our local Ford dealer. The dealership said they couldn't find anything wrong with my car and that I should "drive it till it broke".
Data synced from NHTSA on May 4, 2026