NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2017 Ford Expedition. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
while driving on the 58 freeway in the fast lane amongst semi trucks my expedition lost power and had no acceleration, i was forced to the left shoulder of the freeway putting my family and i in danger. while stopped i had no response from my gas peddle but the engine was still on and a wrench appeared on my dash lights. i turned off the car and when i restarted it the car worked again and the wrench was gone. very very very dangerous
This car is having very shacky starts in the past 2 months, the engine has lots of vibration. the car currently only has 67,000 miles.
The contact owns a 2017 Ford Expedition. The contact stated that while driving at various speeds, the vehicle jerked and then stalled. The transmission, check engine, and several unknown warning lights were illuminated. The contact turned off and restarted the vehicle to correct the failure. The contact's husband diagnosed the vehicle and retrieved DTC: P0720 (Output Speed Sensor). The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and was advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 190,000.
We have now twice on our vehicle had a throttle body issue where the car suddenly loses all power and the wrench warning light comes on. It is very scary when it happens and is a safety issue. If we stop the car and turn it off, it usually will let us restart and continue driving for a little bit, but the first time kept reoccurring. The first time was in 2021 and was repaired at a dealer while out of town, second time just happened today 4/15/2023.
The contact owns a 2017 Ford Expedition. The contact stated that while driving at an undisclosed speed, the air conditioning blower motor occasionally failed to operate as needed. On other occasions, the blower motor randomly turned off and on while driving over bumps in the roadway. The vehicle was taken to the local mechanic who diagnosed that the blower motor and blower motor wiring harness was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer and local dealer were contacted regarding the failure and a service appointment was scheduled. The contact was concerned that the NHTSA Campaign Number: 22V648000 (Visibility, Electrical System) repair included the replacement of the blower motor but did not include the repair of the faulty wiring harness. The failure mileage was 84,000.
March 2019- December 2021 Car serviced by Ford Dealers and repeatedly told to ignore CSP recall notice re: California Emissions Warranty Paid out of pocket for services August 2023 Ford issues recall of climate control blower Motor Nov 2022 -Customer has multiple issues addressed at South Bay Ford in CA Customer was not notified of open recall December 2022 Customer notices hot air spontaneously intermittently blowing at full force and can not stop it Customer notices dash lights flickering intermittently Service light illuminates and remains on for a few hours and turns off February 2023 Hot air begins spontaneously blowing more frequently March 2023 Hot air blows constantly. Customer notices burnt plastic smell and loud clicking noises. Customer is unable to drive with out all windows opened in order to breathe Audio stops working. Navigation stops working. Clocks reset and cannot be changed. Customer learns of recall for climate control blower motor and contacts Ford Customer Service. FCS contacts South Bay Ford and informs customer to bring car in for service and that rental services will be provided. Vehicle arrives at dealership. Customer is unable to speak with service agent for several days. Service agent informs customer that the recall has been addressed but audio and other issues including hot air blowing have not and will not be repaired due to parts being obsolete despite multiple warranties covering the repair. Service agent suggests customer goes to a junk yard for the part. Customer picks up the car and finds exposed wiring and tools left inside as well as places where interior sections had been removed and improperly replaced. Service manager closes the exposed area removes the tools and says he will try and obtain the obsolete part. Customer contacts Ford Corporate and after a month of following up is left with the issues persisting and no remedy. Car feels unsafe and unstable. Customer has no trust in the vehicle
In December we took our vehicle in for a scheduled recall repair. Upon installation, we were told by the dealer that all parts were not available. So they released our vehicle back to us. No follow up between and on March 17, the braking system failed. An accident was narrowly avoided.
THE DASH CLUSTER WILL RANDOMLY MAKE A HUMMING NOISE FOR A LITTLE WHILE THEN STOPS. THE PHONE OPTION ON THE RADIO IS GONE ALSO THE BLUETOOTH MENU TO ACCESS ANY BLUETOOTH OR RESET THE SYSTEM IS ALSO GONE. THE USB PORT STOPPED WORKING.
Backup camera does not always display on screen or has wavy lines causing hazard to when backing.
Aug 26,2022 Manufacturer Recall Number22S56 NHTSA Recall Number22V648 Recall StatusRecall Incomplete May 17, 2023 This recall was first issued on August 26, 2022. It has been 10 months and nothing has been done to fix this problem with the climate control. My front air conditioner goes off more frequently now. I transport my grandchildren to and from school and activities often. Please tell me how I can get this problem fixed as soon as possible. Sincerely, [XXX] Summary ON YOUR VEHICLE, THE CLIMATE CONTROL FRONT BLOWER MOTOR MAY OVERHEAT, POTENTIALLY RESULTING IN AN INTERIOR FIRE WHILE THE VEHICLE IS ON Safety Risk AN INTERIOR VEHICLE FIRE CAN INCREASE THE RISK OF PERSONAL INJURY AND VEHICLE DAMAGE. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
I was driving on the freeway when a wrench light came on, the car slowed and then stopped. The engine was still running. I got off onto the shoulder but was worried that 80 MPH traffic would hit me. I turned the car off and called my husband. I started the car, the light was off. I drove to the nearest exit to get off the highway but still did not feel safe. The wrench light came on again, the car slowed then stopped. I did that one more time to get to a parking lot..same event with the light, etc. I called a tow truck and they towed the car to our mechanic. He ran diagnostics , cleaned the throttle body, and it's running fine. He said if it happened again they would have to replace the throttle body. Now we are worried this will happen again when we are on the highway.
The contact owns a 2017 Ford Expedition. The contact received notification of the NHTSA Campaign Number: 22V648000 (Visibility, Electrical System) however, the parts to do the recall repair were unavailable. Additionally, the contact stated that while driving, there was a burning odor inside the vehicle. Additionally, the front heater failed to operate as needed. No warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed that the blower motor overheated and burned two sets of wiring and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that he was responsible for any additionally fees. The failure mileage was approximately 90,000.
2017 FORD EXPEDITION. CONSUMER WRITES IN REGARD TO BRAKE FAILURE.
The contact owns a 2017 Ford Expedition. The contact received notification of NHTSA Campaign Number: 22V648000 (Visibility, Electrical System) however, the part to do the recall repair was unavailable. The contact stated that the blower motor failed to operate as needed, preventing the defroster from properly removing fog from the windows. The dealer had been notified of the issue and confirmed that parts were not yet available. The manufacturer had been notified of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 75,000. Parts distribution disconnect.
My 2017 Ford Expedition is experiencing the exact same rear backup camera problem as described in recall number 25V315000; however, the recall issued is not wide enough to cover all the affected cars. The recall should be expanded to cover 2017 Expeditions as well.
The contact owns a 2017 Ford Expedition. The contact stated that while driving at an undisclosed speed, the driver's side front tire became flat. The contact pulled to the side of the road to replace the driver's side front tire; however, she was unable to remove the lug nuts with the lug wrench. AAA arrived on the scene but was also unable to remove the lug nuts. AAA informed the contact that the aluminum caps on the lug nuts prevented the lug wrench from removing the lug nuts. The vehicle was towed to a tire repair specialist where twenty-four lug nuts were replaced. The dealer was not notified of the failure. The manufacturer was made aware of the failure and informed the contact that the failure was a wear and tear issue. The manufacturer advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 100,000.
The contact owns a 2017 Ford Expedition. The contact received notification of NHTSA Campaign Number: 22V648000 (Visibility, Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2017 Ford Expedition. The contact stated that there was a burning odor detected inside the vehicle. Additionally, the blower became inoperable. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 22V648000 (Visibility, Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. Parts distribution disconnect. The failure mileage was approximately 147,000.
The contact owns a 2017 Ford Expedition. The contact stated that an independent mechanic informed her that the third brake light bulbs had burned out. Upon attempting to replace the brake light bulbs, the independent mechanic was unable to open the module due to the bulbs melting inside the housing. The independent mechanic informed the contact that the failure could have potentially led to a fire and referred the contact to the manufacturer for assistance. The vehicle was repaired. The dealer was not notified of the failure. The manufacturer was notified of the failure but offered no assistance and referred the contact to the NHTSA hotline. The failure mileage was unknown.
Recalls fixed 11/15/2022 on my 2017 Ford Expedition. I purchased in March 2018 After picking up my Ford from WINNER Ford, Dover DE yesterday 11/15/2022 I realized my backup Camera screen is fuzzy, the stopped working before I even left the premises. In 2022 Ford recalled Expedition Backup Carmera camera with distorted screens but not for 2017. I have had 2 batteries. There has to be an electrical problem. My remote start stopped working in 0ctober 2022 after the recalls were fixed but my keyfob can still lock and unlock, my driver power seat does not move when started or turning off, my doors will not lock using the door buttons, when I open my drivers door there's and alarm as if there's a light on or a malfunction. Fordpass SYNC will not update to the system to newest version and my ForD. I have Ford connected service on my Ford Pass app.
The contact owns a 2017 Ford Expedition. The contact stated while activating the air condition, there was no air blowing through vents. The vehicle was taken to the dealer, and the dealer performed the recall repair for NHTSA Campaign Number: 22V648000 (Visibility, Electrical System) but the failure reoccurred. The vehicle was taken back to the dealer and the dealer stated that the wires to the blower motor was burned, causing the blower to become inoperable. The vehicle was repaired. The manufacturer was contacted and provided a discount for the repair. The failure mileage was 75,000.
The contact owns a 2017 Ford Expedition. The contact stated while driving 70 MPH, the instrument panel went blank, and the powertrain malfunction and air bag warning lights illuminated. The vehicle lost motive power and stalled; however, the contact was able to pull over and waited until the vehicle cooled down. The vehicle was taken to the dealer but was not diagnosed. On another occasion, while driving 50 MPH, the vehicle lost motive power and stalled. The contact pulled over, but the vehicle failed to restart. The vehicle was towed to the dealer who stated that an unknown wiring harness needed to be replaced. The transmission was replaced but the failure reoccurred. The manufacturer was not notified of the failure. The failure mileage was 200,000.
The contact owns a 2017 Ford Expedition. The contact stated while driving 45 MPH around a curvy road, the brake pedal became stiff, and the contact pressed the brake pedal desperately causing the brake pedal to operate normally. The contact also notice that two unknown brake warning lights were illuminated. The vehicle was taken to the dealer for diagnosis, and they stated that the vehicle was experiencing similar failure as NHTSA Campaign Number: 22V150000 (Service Brake, HydRraulic), but that the vehicle was not included under the recall. The manufacturer was contacted, and they also stated that the vehicle was not under NHTSA Campaign Number: 22V150000 (Service Brakes, Hydraulic), and advised to contact NHTSA and file a complaint. The failure mileage was 70,000.
The recall has not been fixed. Winner Ford, Dover DE 19901, still does have the part for the Brake master cylinder. The other recall for the fan and blower has been fixed BUT it went bad last year 2021 and I had it repaired using at Winner Ford, Dover DE 19901 and paid $100 deducted using my extended warranty. I inquired today October 17, 2022 at Winner Ford Service department, Dover DE 19901 to have the $100 refunded. I feel that it should be refunded especially since there is still no remedy and it could go bad again.
We went to local dealer to get remedy on blower motor recall. They found the pig tail on resister that supplies power tot he blower motor was melted. Ford has stated that its not a part of the blower motor recall and wants us to pay for repairs. Seems like the electrical fire would start from the power source giving the motor power.... ecspecially since ours got so hot apparently it melted this wires together .This issue should be part of that recall.
The contact owns a 2017 Ford Expedition. The contact received notification of NHTSA Campaign Numbers: 22V150000 (Service Brakes, Hydraulic) and 22V648000 (Visibility, Electrical System); however, the parts to do the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while coming to a complete stop, the temperature gauge was high. The vehicle then overheated. The vehicle was taken to an independent mechanic, who replaced the water pump and auxiliary pump; however, the failure recurred. The dealer was made aware of the failure but confirmed that parts for the recall repair were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 96,000. Parts distribution disconnect.
When you accelerate truck . Some time it start flashing engine check light and goes into limp mode as u left of pedal . Engine will start like miss fire No power . It will go back normal after about 20 seconds of. Releasing acceleration. Engine check light will be on unless you go get clear with computer
The contact owns a 2017 Ford Expedition. The contact stated that while reversing, the rear-view camera display failed to function as intended. The rear-view camera displayed a black screen with lines while in operation. The failure was intermittent. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The dealer was made aware of the failure, and the contact was informed that the part was unavailable. The manufacturer was not made aware of the failure. The failure mileage was approximately 85,000.
My brake fluid is low warning light came on and I checked it and my brake fluid was completely empty there was no apparent leaking from anywhere within eye sight. I refilled it and a week later the same thing happened. Then I get a letter in the mail saying there is a recall about leaking break fluid and no dealer ship in my area has any availability within a reasonable amount of time. I have two kids and work full time I cannot go without a vehicle and I do not feel save driving it my breaks stopped working due to the leaking fluid which is FORDS fault.
The throttle body failed, causing the vehicle to go into limp mode while on a stretch of interstate hwy. The engine decelerated from 65 to below 5 mph immediately, causing cars and transfer trucks to have to swerve recklessly to avoid hitting me at full speed. My family was in this auto with me, which makes this even worse. From a quick search on the internet, this is a known problem and there hasn't been a recall. Will someone have to eventually die before Ford hales the problem? I now have my Expedition in the shop for repair and I'm on the hook for the cost to repair a known problem! FORD, be a responsible company and value your customer's safety!!
The contact owns a 2017 Ford Expedition. The contact received notification of NHTSA Campaign Number: 22V648000 (Visibility, Electrical System) and 22V150000 (Service Brakes, Hydraulic). The contact stated that while driving at undisclosed speeds, he noticed a burning odor throughout the vehicle and that the wiring harness would only operate if the wiring in the harness was pressed. Additionally, the contact stated that the blower motor failed, and the back-up camera was distorted and was inoperable. The system failed warning light illuminated. The contact also stated that the vehicle was taken to the dealer for the recall repairs however, a system update and control module was replaced with a temporary part but failed again. The vehicle was not repaired. The manufacture was notified of the failure and the contact was informed that parts were anticipated to be available by the fourth quarter of 2023. The failure mileage was approximately 60,000. VIN tool confirms parts not unavailable.
The contact owns a 2017 Ford Expedition. The contact received notification of NHTSA Campaign Number: 22V648000 (Visibility, Electrical System); however, the part to do the recall repair was unavailable. The dealer was made aware of the issue and confirmed parts were not yet available. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2017 Ford Expedition. The contact stated that on various occasions while the vehicle was idling and the heater was in use, there was excessive noise coming from the front blower motor. No warning lights were illuminated. The contact received notification of NHTSA Campaign Number: 22V648000 (Visibility, Electrical System) however, the part to do the recall repair was unavailable. The dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was unknown. Parts distribution disconnect.
UNKNOWN There is no part to fix the recall on my truck, it is still "incomplete". Has been on recall since August 2022
The contact owns a 2017 Ford Expedition. The contact received notification of the NHTSA Campaign Number: 22V648000 (Visibility, Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer was notified of the issue and confirmed that parts were not yet available for the recall repair. The manufacturer was notified of the failure and the contact was informed that parts would be available the second quarter of 2023. The contact had not experienced a failure. Parts distribution disconnect. The contact stated that the manufacturer told them that the vehicle is okay to drive despite the possibility of spontaneous combustion.
The contact owns a 2017 Ford Expedition. The contact received notification of the NHTSA Campaign Number: 22V648000 (Visibility, Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer was notified of the recall notice and confirmed that the parts were not available for the recall remedy. The manufacturer was not notified of the issue. The contact had not experienced a failure.
At approximately 100,000 miles our park assist camera began to distort, and over the course of several weeks it finally stopped working. This has not caused any issues so far, but could pose a minor safety risk until it's fixed, as reversing in a large SUV like our Expedition EL leaves much to be desired without a park assist camera.
On 8/15/22 I was driving when all of a sudden my brake pedal went all the way to the floor, the braking system dash light chimed and lit up a warning, and the dash read low brake fluid. I pulled over with almost zero brakes, was able to add a bottle of brake fluid. I was able to limp the car home and when I got there again no brake fluid and all warning lights on again. We added another bottle of brake fluid and let the car sit. After an hour we went back and started the car and got the same warnings. We popped the hood and again zero brake fluid, even though we have added 2 bottles. There was nothing visibly leaking. We were able to get the car a mechanic that verified there is a leak in the master cylinder and it needs to be replaced along with the brake booster. The vehicle is available for inspection. There is a recall on this model truck for the same problem but I was told my vehicle was built 10 days past the date allowed in the recall. Having this happen with no warning was extremely dangerous given that I had almost no braking power. It was a challenge moving the car off the road and back home. I had no indication anything was wrong prior to 8/15/22 until the pedal went to the floor that day. Vehicle has only been inspected by my mechanic.
During routine maintenance the dealer informed me that my vehicle had swollen lug nuts and that all 24 needed to be replaced. This was done on August 10, 2022 at 62340 miles. At least the muffler belt was ok !
I wanted to have a tire rotation and balance completed at the dealership but they could not do it due to the swelling of the lug nuts. I don’t have any way to change my tire in case of a flat along the road or worse, a wheel falling off.
While driving, the vehicle suddenly went into a "limp mode" where it lost almost all power and a Power Train warning light came on. This happened once on July 14th and then again 5 times on August 2nd, 2002. The car was not drivable after the consecutive incidents so it had to be towed to the dealership. It was determined the Throttle Body had failed and needed to be replaced and because the car was about 2,500 miles beyond the power train warranty terms the repairs cost $790.
I WAS DRIVING ON A CITY STREET AND THE CAR SUDDENLY LOST POWER AND STARTED TO VIBRATE - THE WRENCH APPEARED IN THE DISPLAY. I WAS ABLE TO COAST INTO A PARKING LOT AND BRING IT TO A COMPLETE STOP. I TURNED OFF THE CAR AND RESTARTED IT AND IT SEEMED TO RUN OKAY. THE NEXT DAY I WAS DRIVING AGAIN AND THE CAR SUDDENLY LOST POWER AND THE WRENCH CAME ON IN THE DISPLAY. I TURNED ON TO A SIDE STREET AND TURNED OFF THE CAR AND RESTARTED IT - WHILE DRIVING HOME IT DID IT AGAIN AND THE WRENCH CAME ON AND THE CHECK ENGINE. HAD I BEEN DRIVING ON THE FREEWAY WHEN I LOST POWER IT COULD HAVE BEEN VERY DANGEROUS IF THERE WAS NOT AN EMERGENCY LANE OR OFF RAMP. I SEE OTHER FORD OWNER HAVE REPORTED THIS SIMILAR PROBLEM AND IT WAS DETERMINED TO BE CAUSED BY THE ELECTRONIC THROTTLE BODY. I AM NOT COMFORTABLE DRIVING IT AND WILL HAVE IT TOWED TO MY MECHANIC TO HAVE IT FIXED. AS THIS APPEARS TO BE A CONSISTENT PROBLEM SHOULD IT BE REPAIRED BY FORD?
I purchased my Ford Expedition new in January 2018 and have driven it 40,000 miles. When I took it to Wyatt Johnson Ford yesterday for a routine oil change and tire rotation, I was told that it has "Swollen lug nuts." I have Extended Plus Elite New warranty, Ultimate Titanium Plus warranty, and Perma Plate Appearance Protection warranty; but was told that the warranties would not cover replacement of the swollen lug nuts. Apparently this is a poor design and Ford should redesign the lug nuts and issue a recall.
While driving out of parking lot during a very warm day (100 degrees), A/C blower was on high as normal: 1. A/C blower suddenly stopped working. 2. A smell of something burning became evident inside car 3. Suddenly smoke started coming out of passenger side defroster and A/C vent 4. After passenger exited vehicle, I went to look under passenger glove compartment and discovered a small fire under dash. Tried to douse flames with water bottles, but with no effect. 5. Opened glove compartment box and flames came out of opening immediately. 6. Witnessed a small size soup can and melting plastic fall on passenger floor of dripping fire 7. Fire spread suddenly up into dash and windshield and then cabin 8. Called 911 and fire department arrived within 3-4 minutes. 9. Fire became an inferno and car burnt to the ground
Brake master cylinder began leaking and filled the brake booster with fluid. Vehicle lost all ability to brake while driving down road. Took to dealership as I believe it should be included in existing recall for same issue. They repaired the issue with a new master cylinder and brake booster. but I paid for it as I was told it isn’t included in recall.
We were on family trip and we were going up A hill and out of no where our expedition starting losing power and started to make A rattle noise and luckily we were able to pull off exit where the check engine light came on and almost turned off before we parked … just left me and my husband and my two kids stuck on the side of the road for three hours there was no warning no leaks no indications there was any problems with the vehicle we paid $275 to get it towed to the only place that was taking a vehicle on a Saturday they quoted us $16,000 that our motor was gone… So we called Ford … Pay $1200 to get it transported to the dealership where we paid $10,500 to have a whole new motor built they said it was a fluke accident they don’t have a real reason for it to happen our warranty just expired last year we had just had the oil change there before we left so there was no lack of maintenance done to the vehicle then I had to spend $550 to get a rental car to get family home … I have seen where they have recalls on the eco-boost motor for every other vehicle except for expedition my expedition is the eco-boost and Believe the issue stems from the eco-boost motor my vehicle was just barely out of powertrain warranty at 69,000 miles…. Also I have received two recalls now for the brake system which I have replaced rotors twice already which may been a part of the recall they’re just now sending us and the other recall is for the climate control front blower motor may overheat which I’m not sure if that could cause issues with our engine as well I would just like to have some help with my vehicle
Brake master cylinder is allowing brake fluid to leak. I almost rear ended someone because out of nowhere, the brake alert light and chime came on, then the brake petal went “soft”and I had to literally had to push ut to the floor for my expedition to stop. It is in the shop now being repaired.
At the present I have a vehicle that can not be driven. The low brake fluid alarm and light came. So I stopped purchase some brake fluid and fill the master cylinder up. Not 5 minutes later the alarm goes off and low brake fluid light is on. Now I have no or little brakes. Brake Pedal goes straight to the floor. Too dangerous to drive. My vehicle is now in my drive way after another bottle of brake fluid and slowly driving home. Don't know where the fluid is going Don't see any on the ground. I was told my vehicle vin # was not included in the recall.
The contact owns a 2017 Ford Expedition. The contact stated that after parking the vehicle, the gear shifter failed to recognize the park(P) gear and the alarm system alerted him that the doors were unable to be locked. The vehicle was taken to the dealer where it was diagnosed that the transmission shifter assembly needed to be replaced. The dealer replaced the transmission shifter assembly. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 28,500.
The contact owns a 2017 Ford Expedition. The contact stated while driving approximately 55 MPH, the brake warning light illuminated and an alert flashed that brake fluid needed to be added. The contact had to slow the vehicle due to traffic and had to depress the brake pedal nearly to the floorboard to stop the vehicle. The contact drove the vehicle to a dealer who diagnosed that the brake master cylinder needed to be replaced. The vehicle was not repaired. The contact researched online and related the failure to NHTSA Campaign Number: 22V150000 (Service Brakes, Hydraulic). The manufacturer had been informed of the failure. The failure mileage was approximately 95,000.