2002 Ford Explorer Sport Trac Complaint Log

The contact owns a 2002 Ford Explorer Sport Trac. The contact stated that after parking the vehicle, the following day it was discovered that the cruise control switch located on the steering wheel had overheated and melted. The cause of the failure was not yet determined. The manufacturer was notified of the failure and the contact was informed that the VIN was not included in NHTSA Campaign Number: 09V399000 (Vehicle Speed Control). The contact stated that the vehicle had experienced the failure listed in the recall. The local dealer was not contacted. The failure mileage was 120,000.

I WAS DRIVING ON I-65 SOUTH BOUND ON I-65 IN GOODLETTESVILLE, TENNESSEE WHEN MY LEFT REAR TIRE BLEW OUT. THE TIRE HAD PLENTY OF TREAD LEFT AND APPARENTLY THE STEEL BELTS CAME APART AND BLUE OUTWARD.

IN THE MORNING OR WHENEVER DAMP MY FRONT BRAKES LOCK UP WHEN DRIVING, THEN STOPPING..

DRIVING ONE DAY THE OD OFF LIGHT BEGAN FLASHING NOW IT SHIFTS HARD AND CLINKS AND CLACKS GOING DOWN ROAD

RE: 2002 FORD EXPLORER SPORT TRAC. IT APPEARS THAT THE UPPER BOLT ON THE DRIVER'S SIDE HIGH BACK SEAT, THAT ATTACHES THE SEAT RECLINER MECHANISM TO THE SEAT BACK FRAME, HAS FRACTURED AND THE SEAT BACK IS PERMANENTLY IN THE RECLINED POSITION. THIS MAKES DRIVING VERY CUMBERSOME SINCE I HAVE NO BACK SEAT SUPPORT WHILE I AM DRIVING. I WAS DRIVING ON A HIGHWAY WHEN THIS HAPPENED. LUCKILY, AN ACCIDENT WAS AVOIDED. I JUST DISCOVERED THAT A RECALL EXISTS FOR THIS PROBLEM SO I CONTACTED FORD AT 1-800-392-3673 AND ENTERED THE RECALL ID 03S04 AND THE RESPONSE WAS THAT THE RECALL ID DID NOT EXIST. CAN I STILL GET MY SEAT FIXED VIA THIS RECALL? NOTE THAT THE DATE SUBMITTED FOR THE INCIDENT IS AN APPROXIMATE ESTIMATE.

ON FEB.12 2016 STILL NO DASH WARNING LIGHTS MY FORD TRAC..I LEFT MY HOME IN DRIVE MOVED ONTO HIGHWAY 66, THE TRUCK WOULD NOT SHIFT AS I TRIED TO INCREASE MY SPEED UP ONTO THE 66 HIGHWAY THE RPM RAN UP ONLY, I HAD TO SHIFT INTO SECOND GEAR TO GET OFF ROAD DROVE BACK HOME. NOW THE TRUCK WILL NOT MOVE WHEN SHIFTED INTO DRIVE OR REVERSE. I ONLY HAD IN 2ND GEAR THIS IS A AUTOMATIC TRANSMISSION.FLUID IS STILL OKAY. WHAT IS WRONG WITH THIS TRUCK?.MILAGE IS 123242

THERE WAS NOT WARNING LIGHTS ON DASH, TRUCK SLOWED DOWN THEN ENGINE RACED UP ALL ON ITS OWN TURNED I TURNED OFF ROAD SHIFTED TO NUTRAL AND SAT UNTIL THE RACING STOPPED CONTINUED ON TO AUTO PART STORE WHERE THEY PLUGGED INTO ENGINE IT READ STRANGE CODES..

TL* THE CONTACT OWNS A 2002 FORD EXPLORER SPORT TRAC. WHILE ATTEMPTING TO SHIFT INTO PARK, THE GEAR SHIFTER FRACTURED BEHIND THE CLUSTER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.

TL* THE CONTACT OWNS A 2002 FORD EXPLORER SPORT TRAC. THE CONTACT STATED THAT THE DOOR LATCHES STOPPED WORKING AND THE CONTACT COULD ONLY GET IN AND OUT OF THE VEHICLE BY USING THE OUTSIDE DOOR LATCH ON ALL DOORS. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE MAIN DOOR MODULE FOR THE FRONT DRIVER SIDE DOOR NEEDED TO BE REPLACED. IT WAS UNKNOWN IF THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS NOT AVAILABLE. UPDATED 04/13/15*LJ THE CONSUMER STATED IT IS NOT POSSIBLE TO ENTER THE VEHICLE USING THE OUTSIDE DOOR HANDLES. 3 OUT OF 4 HANDLE FAILED. 2 OUT OF 4 INSIDE DOOR HANDLES FAILED. UPDATED 6/29/2015 *JS

AFTER MAKING ABRUPT STOP HALF MILE BEFORE INCIDENT TO AVOID ACCIDENT, I CAME TO A STOP AT A STOP SIGN. WHEN I WENT TO ENTER A MAIN HIGHWAY, MY TRANSMISSION SLIPPED AND LEFT ME NON MOBILE IN THE INTERSECTION, ALMOST CAUSING ME TO GET HIT BROADSIDE. HAD TO GET OUT IN TRAFFIC TO PUSH MY VEHICLE OFF HIGHWAY. MANY EXACT TRANSMISSION PROBLEMS FOR THIS VEHICLE ALREADY POSTED ON INTERNET I SEE. VERY DANGEROUS. *TR

TRANSMISSION PROBLEM. O/D LIGHT BLINKING. TRANSMISSION INSTANTLY STARTED TO SLIP IN 3RD GEAR UNDER ACCELERATION. OVER 8,000 COMPLAINTS LISTED BUT FORD SAYS THAT IS NOT ENOUGH FOR RECALL. THIS TRANSMISSION HAS A HISTORY OF PROBLEMS, THAT CAN CAUSE MAJOR PROBLEMS WHILE DRIVING. BIGGEST ONE IS LOSE OF ACCELERATION IN TRAFFIC. THIS TRANSMISSION HAS A LENGTHY BAD HISTORY. IT IS THE 5R55 SERIES TRANSMISSION, STARTING WITH THE FAULTY SOLENOID PACK. IF YOU LOOK AT THIS TRANSMISSIONS HISTORY, YOU WILL FIND THE SAME COMPLAINTS ABOUT IT OVER AND OVER AGAIN, SLIPPING WHILE IN GEAR FAILURE TO SHIFT, O/D LIGHT BLINKS THEN GOES OUT, TRANS FAILING AT 50,000M, 60,000M. I AM ON MY SECOND PAIR OF TIRES AND THE TRANSMISSION IS FAILING. I DRIVE LESS THAN 8700 MILES PER YEAR AND MAINTAIN MY VEHICLE VERY WELL. THIS TYPE OF FAILURE SHOULD NOT HAVE OCCURRED. I THINK FORD IS AWARE OF THE PROBLEM BUT REFUSES TO DO ANYTHING ABOUT IT TILL THEY WILL BE FORCED TO DO SOMETHING. *TR

WHILE DRIVING MY 2002 FORD SPORT TRAC AT ABOUT 40 MPH,ENGINE SHUT OFF WITHOUT ANY WARNING,JUST A SHAKING FEELING,THEN COMPLETELY SHUT OFF,WHILE IN MOTION. VERY DANGEROUS SITUATION! NO CHECK ENGINE LIGHT CAME ON AND NO CODES WERE PRESENT. I WAS ABLE TO GET OUT OF TRAFFIC AND AVOID BEING HIT. HAD TO CRANK FOR ABOUT HALF A MINUTE AND IT RESTARTED. HAVE DRIVEN ON A DAILY BASIS ABOUT 200 MILES SINCE AND PROBLEM HAS NOT RECURRED AS OF YET.VEHICLE IS WELL MAINTAINED AND UP TO DATE ON FILTERS,ETC... *TR

THE BODY MOUNT INSULATORS DETERIORATED AND THE BODY COULD COME LOOSE FROM THE CHASSIS. FORD WANTS OVER 3000 DOLLARS FOR THIS REPAIR WHICH IS AN OBVIOUS MATERIAL FLAW. *TR

THEY WERE ROTTEN AND FALLING APART, I WAS LOOKING ONLINE AND EVERYBODY HAD THE SAME PROBLEM. THAT SHOULD BE A MANUFACTURED RECALL. IT'S A SAFETY HAZARD. *TR

THE BODY MOUNTS ON THE VEHICLE ARE DESINTEGRATING. I TOUCHED IT WITH MY HAND AND IT FELL APART. BODY MOUNTS SHOULD LAST MUCH LONGER. *TR

WHILE DRIVING, THE DRIVERS SEAT RECLINED INTO THE BACK SEATING AREA CAUSING LOSS OF CONTROL OF THE VEHICLE. AFTER PULLING OFF THE ROAD AND INSPECTING THE SEAT, THE FRAME OF THE DRIVERS SEAT FRACTURED CAUSING THE BACKREST TO SEPARATE FROM LOWER PORTION OF THE SEAT AND OVERRIDE THE RECLINER HANDLE. *TR

I AM EXPERIENCING A LOUD CLANKING AND CRASHING SOUND EMITTING FROM UNDER VEHICLE WHILE DRIVING ON PUBLIC HIGHWAYS WITH MINIMAL BUMPS AT VARIOUS SPEEDS WITH INCREASED ROLL MOVEMENT WHILE CORNERING. AFTER INVESTIGATION, I FOUND THE BODY MOUNTS TO BE CRUMBLING APART, BODY MOUNTS MISSING LARGE CHUNKS OF MATERIAL AND OTHER BODY MOUNTS ARE SOFT AND JELLY LIKE WHEN TOUCHED. THESE FORD BODY MOUNTS HAVE BEEN ENGINEERED IMPROPERLY AND HAVE REACHED A PREMATURE FAILED STATE. THIS AFFECTS THE ROLL OF THE VEHICLE AND MAY POSE GRAVE DANGER TO VEHICLE PASSENGERS WHEN PERFORMING A LANE CHANGE OR ANY VEHICLE ROLL MANEUVER AND AFFECTS VEHICLE CONTROL. THIS IS A MAJOR SAFETY ISSUE AND NEEDS TO BE ADDRESSED IMMEDIATELY. AFTER A INTERNET SEARCH, I HAVE DISCOVERED THIS TO BE AN ISSUE WITH THOUSANDS OF FORD EXPLORER SPORT TRAC OWNERS AND OTHER FORD TRUCKS AS WELL. I AM THE ORIGINAL OWNER OF THE VEHICLE. THIS VEHICLE HAS BEEN IN FLORIDA FROM 2002-2010, AND IN GEORGIA FROM 2011-PRESENT AND HAS NEVER BEEN EXPOSED TO SALT, SNOW OR ANY ABNORMAL ENVIRONMENT TO CAUSE THIS FAILURE. THIS VEHICLE HAS NOT BEEN MODIFIED IN ANY WAY. *JS

TL* THE CONTACT OWNS A 2002 FORD EXPLORER SPORT TRAC. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THERE SUDDEN ACCELERATION AND A JERKING MOVEMENT WHEN THE GEAR WAS SHIFTED. THE STEERING WHEEL BEGAN TO MOVE ERRATICALLY FROM SIDE TO SIDE. THE CONTACT CRASHED INTO ANOTHER VEHICLE FROM THE PASSENGER SIDE BEFORE CRASHING INTO A RETAINER WALL. THE CONTACT SUSTAINED INJURIES TO THE NECK AND BACK. THE DRIVER OF THE OTHER VEHICLE ALSO SUSTAINED HEAD AND NECK INJURIES. THE POLICE WERE CALLED AND A REPORT WAS FILED. THE INSURANCE COMPANY WAS NOTIFIED OF THE FAILURE AND THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.

THE BODY MOUNTS HAVE DETERIORATED TO A POINT THAT THEY ARE CRUMBLING AND ARE NOT SUPPORTING THE FRAME TO THE BODY AND NEED TO BE REPLACED FOR SAFETY REASONS. THE TRANSMISSION FAILED WITHOUT ANY WARNING AND HAD TO BE REBUILT. NEITHER OF THESE PROBLEMS SHOULD EXIST ON A VEHICLE THAT IS WELL MAINTAINED AND HAS ONLY 52,000 MILES. THESE PROBLEMS APPEAR TO BE COMMON WITH THIS VEHICLE AND NEED TO BE ADDRESSED BY FORD. *TR

WHILE APPLYING THE BRAKES AT APPROXIMATE SPEED OF 3 TO 5 MPH, ANTI LOCK BRAKES ACTIVATE. FORD DEALERSHIP HAD THE VEHICLE FOR 7 DAYS, REPLACED THE ANTI LOCK BRAKE SENSOR AND ADVISED ME THAT THE VEHICLE WAS FIXED. AS SOON AS I LEFT THE DEALERSHIP, I NOTICED THE SAME PROBLEM. TO DATE, FORD HAS NOT FIXED THE PROBLEM, OR REFUNDED MY MONEY FOR THE REPAIR THAT WAS NOT NECESSARY (ANTI LOCK BRAKE SENSOR.) *TR

I COME TO REALIZE IN THE AUTOMOTIVE INDUSTRY VEHICLES DO NOT A TRANSMISSION GAUGE. TRANSMISSION SENSORY LIGHT TO LET YOU KNOW WHEN YOUR TRANSMISSION FLUID IS GETTING LOW. THIS IS A PROBLEM FOR ME AND MANY MORE AMERICANS. MY FORD EXPLORER SPORT TRAC DO NOT HAVE A TRANSMISSION SENSORY LIGHT OR A GAUGE. THE TRANSMISSION IS SLIPPING AND NOT SHIPPING OUT GEARS RIGHT. SOMEONE IS RESPONSIBLE FOR THIS PROBLEM. WE HAVE ALL OTHER FLUID GAUGES EXCEPT A TRANSMISSION GAUGE. *TR

DOOR HANDLE ISSUE. REAR DOORS CANNOT BE OPENED FROM THE INSIDE. *TR

FORD EXPLORER SPORT-TRAC 2001-2005 THE BODY MOUNTS ARE CRUMBLING, KNOWN DEFECT ON ALL THESE VEHICLES, INFERIOR RUBBER - CAUSING EXPOSURE OF BODY TO FRAME. POTENTIAL SAFETY ISSUE - COULD VERY LIKELY CAN CAUSE ROLL-OVERS AS THE RUBBER DISINTEGRATES THERE IS NO SUPPORT BETWEEN THE BODY AND THE FRAME. FORD IS AWARE OF THIS DEFECT BUT HAS NOT DONE ANYTHING TO RECTIFY THE PROBLEM.

TL* THE CONTACT OWNS A 2002 FORD EXPLORER SPORT TRAC. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO AN AUTOMOTIVE REPAIR SHOP WHERE A MECHANIC PERFORMED A DIAGNOSTIC TEST AND DETECTED A MALFUNCTION IN THE EMISSIONS CONTROL SYSTEM. THE MANUFACTURER HAD ISSUED A VOLUNTARY RECALL FOR THE EMISSIONS CONTROL SYSTEM HOWEVER, THE CONTACT'S VEHICLE WAS NOT INCLUDED IN THE RECALL CAMPAIGN. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 161,673.

2002 FORD EXPLORER SPORT TRAC FUEL FILL PROBLEM.TANK WILL NOT FILL AND SPLASHES OUT EVERY TIME I TRY TO GET GAS COVERING ME WITH GAS AND SPRAYING OUT EVERY WHERE. FORUMS SHOW THIS IS VARY COMMON PROBLEM WITH THE SPORT TRAC. VARY UNSAFE. *TR

BODY/CHASSIS MOUNTS ARE DETERIORATING AND CRUMBLING. BODY IS NOW LOOSE ON THE FRAME AND HAS SLIGHT MOVEMENT. THESE MOUNTS ARE NOT RUBBER LIKE MOST; THEY ARE SOME SORT OF URETHANE COMPOSITE. INTERNET RESEARCH AND TRUCK OWNER SITES CONFIRM THIS TO BE A COMMON PROBLEM. FORD DOES NOT SEE THIS AS A SAFETY/RECALL ISSUE AND HAS DIRECTED OWNERS OF SUSPECT VEHICLES TO YOUR DEPARTMENT. THIS PARTICULAR VEHICLE HAS NEVER BEEN IN SALT OR SNOW AND HAS ALWAYS BEEN IN NORTH CAROLINA. THE CAB SHAKING AND RATTLING IS CAUSING MOVEMENT THAT WILL UNDOUBTEDLY EFFECT THE BRAKE LINES AND STEERING COLUMN AS THEY ARE ATTACHED TO BOTH THE BODY AND THE CHASSIS. FORD IS NOW USING ANOTHER COMPOUND FOR THE MOUNTS APPARENTLY IN RESPONSE TO COMPLAINTS. *TR

BODY MOUNT BUSHINGS HAVE DETERIORATED. THE CAR IS ONLY 8 YRS OLD. I LOOKED TODAY AFTER HEARING A CRACKING/POPPING NOISE AND THE DRIVERS' SIDE FRONT BUSHING (THERE ARE TWO ON EACH SO, TECHNICALLY, BUSHINGS) ARE ALMOST COMPLETELY GONE. THE PASSENGER SIDE AND 2 MIDDLE MOUNT BUSHINGS ARE ALSO CRACKED AND DETERIORATING. I HAVE CONFIRMED THAT THIS IS EXCEEDINGLY PREMATURE AND ESSENTIALLY UNHEARD OF IN CARS THIS AGE. IN FACT, I'VE BEEN TOLD IN CARS 20 YRS OLD THAT OFTEN THE BUSHINGS ARE STILL FINE. EARLY DETERIORATION IS UNSAFE AND, APPARENTLY, NOT UNCOMMON IN THESE TRUCKS. THUS, I WANTED TO REPORT IT. *TR

NO LEFT TURN SINGLE OR BRAKE LIGHTS, WHEN THE STEERING WHEEL IS TILITED DOWN WE FOUND THE TURN SINGLES DO NOT WORK OR BRAKE LIGHTS. *TR

SEVERE DETERIORATION OF THE BODY MOUNT BUSHINGS TO THE POINT WHERE THEY CRUMBLE WHEN TOUCHED. INFERIOR MATERIAL. *TR

BODY MOUNT CAB BUSHINGS ARE DETERIORATING SO BADLY THEY FLAKE OFF IN YOUR HAND IF YOU TOUCH THEM. *TR

PART # E6DB-14489-DA. THIS IS A WIRING HARNESS CONNECTOR LOCATED IN THE STEERING COLUMN THAT BECOMES UNPLUGGED WHEN YOU TILT STEERING DOWNWARD. RESULT IS BRAKES LIGHTS AND TURN SIGNALS NO LONGER FUNCTION. ** MY SISTER-IN-LAW WAS NEARLY REAR-ENDED WHILE WAITING TO MAKE A TURN. THIS IS A MAJOR SAFETY ISSUE. MANY OTHER PEOPLE WITH SAME ISSUE. ALSO, HAVE SEEN SIMILAR COMPLAINTS FOR OTHER FORD VEHICLES (TAURUS). SERIOUS ACCIDENTS WILL HAPPEN IF PUBLIC IS NOT NOTIFIED. DEALERS CHARGING $200+ TO FIX. *TR

MULTIPLE DEFECTS WITH THE TRANSMISSION AND THE DRIVE TRAIN CAUSE THE VEHICLE TO STOP OPERATING CAUSING A HUGE SAFETY RISK TO THE DRIVER AND PASSENGERS. I HAVE READ ONLINE THAT THIS IS A HUGE ISSUE WITH THIS MAKE AND MODEL AND FORD REFUSES TO ISSUE A RECALL. *TR

THERE IS EXTREME DETERIORATION OF THE RUBBER BODY MOUNT BUSHINGS...THESE ARE WHAT HOLDS THE CAB TO THE FRAME. THE ONES ON MY 2002 FORD EXPLORER SPORT TRAC ARE SO BADLY DETERIORATED THAT WHAT RUBBER IS LEFT WILL CRUMBLE IN MY FINGERS. *TR

O/D LIGHT FLASHING. NOW I HAVE TO FIX THE TRANSMISSION. READ ALL THE COMP. AND LOOKS LIKE EVERYONE IS HAVING THIS PROBLEM. I TOTALLY AGREE THAT FORD SHOULD RECALL THE EXPLORERS. IT HAS CAUSE A LOT OF TROUBLE AND MONEY TO A LOT OF PEOPLE. PLEASE HELP. IF TRANSM. LOCKS IT COULD CAUSE A MAJOR ACCIDENT. *CN

O/D LIGHT FLASHING ON MY 2002 FORD EXPLORER SPORT TRAC. *TR

I CURRENTLY OWN A 2002 FORD EXPLORER SPORT TRAC. DURING THE THANKSGIVING HOLIDAY, WHILE MY VEHICLE WAS STATIONARY, THERE WAS A SPARK, THEN A FIRE UNDER MY HOOD. THE FLAME IGNITED AND MELTED THE SPEED CONTROL SWITCH. AFTER SPEAKING TO MY REGULAR MECHANIC HE MENTIONED THAT THERE IS A RECALL ON THIS PIECE AND WE SHOULD HAVE IT LOOKED AT BY FORD. UPON HAVING IT TOWED TO A FORD DEALERSHIP THEY TOLD ME MY VIN WAS NOT INCLUDED IN THE RECALL LIST AND THEREFORE WOULD NOT BE COVERED. I SPOKE TO A REPRESENTATIVE WITH FORD CUSTOMER SERVICE WHO CONFIRMED WHAT THE DEALERSHIP SERVICE DEPARTMENT HAD STATED. WHEN I ASKED HOW MY VEHICLE COULD HAVE THE SAME ISSUE AS RECALL #09S09 (SPEED CONTROL DEACTIVATION SWITCH RECALL) BUT NOT BE INCLUDED, ALL THE REPRESENTATIVE WOULD REPEAT IS THAT THE RECALLS ARE VIN SPECIFIC AND THERE WAS NOTHING ELSE SHE COULD DO. MY QUESTION IS THAT IF THIS IS THE SAME ITEM/ISSUE AS THE RECALL, THEN WHY ISN'T MY VEHICLE COVERED IN THE RECALL? CAN YOU PLEASE PROVIDE ME ANY ASSISTANCE ON RESOLVING THIS ISSUE? THE VEHICLE IS CURRENTLY AWAITING AN ESTIMATE AND BEING REPAIRED AT ANCIRA FORD IN FLORESVILLE, TX. *TR

VEHICLE HANGS UP IN PARK ALMOST EVERY TIME IT IS USED; VERY DIFFICULT TO GET IT INTO A DRIVE OR REVERSE GEAR; GENERALLY MUST BE TURNED OFF AND RESTARTED IN N TO GET MOVING AGAIN. *TR

MALFUNCTION WITH 4X4 HIGH AND LOW SETTINGS. IT INITIATES ITSELF FROM AUTO SETTING CAUSING DIFFICULTY MAKING TURNS AND MAY ULTIMATELY CAUSE SIGNIFICANT TRANSFER CASE/TRANSMISSION DAMAGE (AS I AM TOLD). *TR

MY LEFT TURN SIGNAL WENT OUT. REPLACED BULB...NO CHANGE. WENT TO DEALERSHIP. THEY REPAIRED STEERING WHEEL HARNESS ISSUE. WORKED UNTIL I DROVE MY AUNT TO DET. METRO FOR A FLIGHT TO DALLAS. SPENT THE WHOLE DRIVE TRYING TO MAKE OTHER DRIVERS REMEMBER HAND SIGNALS FROM THERE TO CENTER LINE, MI ON FREEWAYS. THIS TIME THE DEALERSHIP CLAIMED THE WIRES NEEDED TO BE COVERED WITH A MELT-WRAP TO STOP THE TILT WHEEL FROM PINCHING THE WIRES. I THINK IT SHOULD HAVE BEEN RIGHT FROM DAY 1 AND FORD'S SHOULD PAY US BACK FOR BOTH THE BRAKES AND THE LIGHTS. RECALL AND FIX THIS! I HAVE NEVER HAD TO PUT THIS MUCH INTO BRAKES/LIGHTS BEFORE. I'VE BEEN DRIVING FOR 44 YEARS. ALL FORD PRODUCTS. WHAT'S THE PROBLEM WITH THIS ONE????? I NEGLECTED TO SAY THAT MY ROTORS WENT AT 12000 MILES. CAR TURNED INTO A DEATH TRAP SHORTLY AFTER. KEPT TAKING IT TO DEALERSHIP COMPLAINING THAT IT TOOK OFF AND PULLED RIGHT WHEN I BRAKED. THEY REPLACED EVERYTHING THEY COULD TALK ME INTO PAYING FOR TO THE TUNE OF $1100 AND WHEN IT DIDN'T FIX IT THEY STILL CLAIMED THAT THEIR CHARGE WAS TAKING CARE OF "OTHER" PROBLEMS. I MADE THE TECH. DRIVE WITH ME AND REPEAT WHAT CAUSED THE PROBLEM (SLOW BRAKING AS IF AT A STOP SIGN/TRAFFIC LIGHT) AND HE ACTUALLY YELPED WHEN THE TRUCK TOOK OFF AGAIN AND TURNED RIGHT ON HIM. TURNS OUT IT WAS A BAD RIGHT FRONT ANTI-LOCK SENSOR THAT COST ME A FORTUNE. TOO BAD FORD DOESN'T HAVE MORE CAPABLE TECH'S TO FIND THE PROBLEM. ALSO TOO BAD THAT THE SENSOR WASN'T WORKING WELL IN THE FIRST PLACE. BRAKE MODULE REPLACEMENT, ROTORS, PADS...STILL UNDER 30000 AND HAVE NO CONFIDENCE. ALL MY OTHER CARS/TRUCKS WENT WAY BEYOND 70000 MILES WITHOUT ROTOR PROBLEMS. I'M A "LIGHT" BRAKER. THIS IS THE FIRST TIME I EVER HAD TO DO THE BRAKES LIKE THIS. I'M BEGINNING TO THINK IT'S A CHEAP-DOWN, MORE WORK FOR THE DEALERS ISSUE. SHAME ON SOMEBODY! *TR

PART # E6DB-14489-DA. I'VE GOOGLED THE ISSUE AND FOUND NUMEROUS OTHER PEOPLE WITH SAME ISSUE. FAULTY CONNECTOR CAUSING THE REAR BRAKE LIGHTS AND TURN SIGNALS NOT TO WORK. THE WIRING COMES OUT OF THE CONNECTOR (IT'S IN THE STEERING COLUMN). *TR

THE LAST FEW MONTHS THE VEHICLE HAS BEEN SLUGGISH IN POWER AND SHIFTING AT THE WRONG TIMES. WE BROUGHT IT INTO THE FORD DEALERSHIP. WE HAD THEM DO A TRANSMISSION FLUSH SINCE IT WAS TIME, THE VEHICLE HAD 37,000 MILES. THE DEALERSHIP DIDN'T KNOW WHAT WAS WRONG WITH THE TRANSMISSION. THEY COULD HEAR AND FEEL THE PROBLEM BUT COULD NOT GIVE US ANY ANSWERS. I PICKED UP THE VEHICLE AFTER HAVING THE FLUSH DONE. ON THE WAY HOME THE OVERDRIVE LIGHT STARTED FLASHING. THIS WAS NEW. I TURNED IT AROUND AND BROUGHT IT RIGHT BACK. AFTER 2 WEEKS OF GOING AROUND WITH THEM, THEY FINALLY FIND METAL SHAVINGS INSIDE THE TRANSMISSION AND TELL US WE NEED A NEW TRANSMISSION! THIS IS A WEEKEND CAR WITH ONLY 37,000 MILES ON IT. THIS IS UNACCEPTABLE! I CONTACTED FORD DIRECTLY THEY SAID THEY WOULD LOOK INTO IF THERE WAS ANY PROGRAM OUT THERE FOR US. NOW AGAIN 2 WEEK LATER I SPOKE TO THE FORD SERVICE MANAGER AND HE SAID THAT HE IS UNAWARE OF ANY PROGRAM THAT CAN HELP US. HE SAID THERE WAS A PROGRAM WHERE FORD WAS REPAIRING THE TRANSMISSIONS AS A GOOD FAITH REPAIR BUT THAT ENDED LAST YEAR. NOW I AM STUCK HAVING TO PAY $4000 TO REPLACE MY TRANSMISSION ON A PRACTICALLY NEW VEHICLE. *TR

WHILE PULLING ONTO A BUSY HWY. IN EASTERN UTAH MY TRANSMISSION WITHOUT WARNING JUST STARTED SLIPPING AND I HAD TO QUICKLY MANUALLY DOWN SHIFT THE AUTOMATIC AND HOPE THAT IT WOULD GO TO AVOID GETTING BROAD SIDED BY A SEMI THAT WAS BEARING DOWN ON ME. WHEN I GOT TO A PLACE THAT WAS SAFE I STOPPED AND FOUND THAT 1ST AND REVERSE GEARS WERE GONE. *TR

TL* THE CONTACT OWNS A 2002 FORD EXPLORER SPORT TRAC. WHILE DRIVING APPROXIMATELY 30 MPH, THE CONTACT NOTICED THAT THE BRAKE PEDAL WAS PULSATING, ACCOMPANIED BY AN ABNORMAL GRINDING NOISE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN ADVISED THE CONTACT THAT THE FRONT AND REAR BRAKES WOULD HAVE TO BE REPAIRED. AFTER THE REPAIR, THE CONTACT NOTICED THAT THE BRAKE PEDAL WOULD FEEL SPONGY WHEN DEPRESSED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE TECHNICIAN ADVISED THAT TWO OF THE ABS SENSORS WERE FAULTY AND WERE OVERRIDING THE BRAKES. THE MECHANIC DISCONNECTED THE ABS SENSORS. THE CONTACT DID NOT EXPERIENCE ANY FAILURES AFTER THE SENSORS WERE DISCONNECTED. THE APPROXIMATE FAILURE MILEAGE WAS 76,000.

I AM HAVING PROBLEMS WITH MY 2002 FORD EXPLORER SPORT TRAC TRANSMISSION AND AM BEING TOLD THAT IT NEEDS TO BE REPLACE AT A COST OF 3200.00 OF WHICH I CAN NOT AFFORD RIGHT NOW AS I LIVE ON A FIXED INCOME, THERE IS A KNOWN PROBLEM WITH THIS TRANSMISSION THAT FORD MOTOR COMPANY WILL NOT ADDRESS.... PLEASE MAKE FORD FIX THIS PROBLEM I NEED MY CAR TO GET TO WORK. *TR

TL*THE CONTACT OWNS A 2002 FORD EXPLORER SPORT TRAC. WHILE DRIVING BETWEEN 25-50 MPH ON WET PAVEMENT, THE VEHICLE ACCELERATED AND CRASHED INTO A DIRT EMBANKMENT. THERE WERE NO INJURIES AND THE FRONT END OF THE VEHICLE WAS SEVERELY DAMAGED. THERE WERE NO WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL PRIOR TO THE FAILURE. THE VEHICLE HAS NOT BEEN TAKEN TO THE DEALER. THE CONTACT RECENTLY RECEIVED A RECALL NOTICE REGARDING THE VEHICLE SPEED CONTROL FAILURE AND THE POSSIBILITY THAT A FIRE COULD OCCUR. A POLICE REPORT WAS FILED. THE NHTSA CAMPAIGN ID NUMBER WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 99,522. UPDATED 03/09/09. *LJ THE COSNUMER STATED HE WAS DRIVING DOWN THE ROAD WITH THE CRUISE CONTROL ON, HE APPROACHED A VURB, HE WENT TO HIT THE BRAKES TO SLOW DOWN AND THE VEHICLE WOULD NOT SLOW DOWN, BECAUSE THE CRUISE CONTROL WOULD NOT RELEASE. UPDATED 03/12/09. *JB

REAR INSIDE DOOR HANDLES SNAPPED OFF WHEN PULLED BY 2 YEAR OLD WHILE CHILD SAFETY LOCK WAS ON. *TR

WHEN I WOULD MAKE A SHARP LEFT HAND TURN AND USE THE BRAKES THE BRAKES WOULD PULSATE AND WOULD NOT STOP THE TRUCK RIGHT AWAY. IT WOULD ACT LIKE IT HAD HIT ICE AND ITS WAS THE MIDDLE OF SUMMER. IT WOULD STILL MOVE ABOUT A FOOT. I TOOK IT TO A SHOP TO HAVE IT LOOKED AT AND WAS TOLD HE GETS ALOT OF FORD'S THAT DO THIS AND THEY DON'T HAVE A RECALL ON THIS. THE SHOP REPLACED THE PART IN THE HUB OR WHEEL NOT SURE AND NOW ITS FINE BUT IT COST ME OVER 500.00 AND I ONLY HAVE 50,000 MILES ON IT. I KNOW THAT PARTS WEAR BOUT BUT THIS WAS A FAILURE OF A PART THAT SHOULD NOT HAVE GONE BAD. ALSO THE ELECTRIC DOOR LOCK BUTTON IN THE TRUCK STOPS WORKING, THE OPEN SECTION WORKS BUT NOT THE LOCK BUTTON. *TR

BOUGHT MY 02 SPORT TRAC IN 04. IT HAD TRANSMISSION FLUID LEAK REPAIRED BY ORIGINAL OWNER AT (20,000 MILES) IN 03. IN 05, AT 55,000 MILES, TRANSMISSION FLUID LEAKING IN ORIGINAL LOCATION PLUS ANOTHER. REPAIRED BY FORD AND I WAS ALLOWED A PO5 PAYMENT PROGRAM. AFTER 15,000 MILES FROM THIS REPAIR, TRANSMISSION FLUID AGAIN LEAKING. TORQUE CONVERTER REPLACED, ALONG WITH REPAIR TO SEALS. FORD DISTRICT MANAGER REFUSED TELEPHONE CONTACT TO DISCUSS. FORD REFUSED ACCEPTING RESPONSIBILITY, INCLUDING FINANCIAL ASSISTANCE. TRANSMISSION ON THIS TRAC NOW HAS BEEN PULLED THREE TIMES AFTER FOUR FLUID LEAKS. I AM STILL MAKING PAYMENTS ON LAST REPAIR. LOCAL FORD DEALER, UPSET WITH MY AGITATION, INFORMED ME THAT AT NOW 70,000 MILES, I SHOULD EXPECT THE NEED FOR REPAIRS! HA! *TR

THE FORD RECALL FOR CRUISE CONTROL SWITCH IS A JOKE. I JUST HAD THE DEALERSHIP PERFORM THE REPAIR ON MY 2002 FORD EXPLORER SPORT TRAC AND WAS SURPRISED TO FIND THEY ONLY INSTALLED A FUSED JUMPER INSTEAD OF REPLACING THE FAILING SWITCH. THIS IS A SAFETY ISSUE NOT ONLY BECAUSE OF THE POTENTIAL FOR FIRE BUT ALSO THE SWITCH FAILURE COULD CAUSE A LOSS OF BRAKE FLUID PRESSURE. WITH THE JUMPER INSTALLED A FAILURE WOULD BLOW THE FUSE AND REMOVE THE SWITCH FROM OVERHEATING BUT THE SWITCH COULD STILL LEAK BRAKE FLUID ONTO THE HOT EXHAUST MANIFOLD. I TALKED WITH THE SERVICE REP AND ASKED WHY FORD DOESN'T REPLACE THE SWITCH. HE STATED " GOOD QUESTION, PROBABLY BECAUSE THE JUMPER IS CHEAPER " . AFTER SPENDING $30,000.00 FOR A VEHICLE YOU WOULD THINK REPLACEMENT OF THE SWITCH WOULD BE A MINIMAL COST TO THE FORD MOTOR COMPANY. I WAS CONSIDERING GETTING A NEW FORD SPORT TRAC BUT WILL LOOK TO ANOTHER MANUFACTURER FOR MY NEXT VEHICLE. FORDS SAFETY AWARENESS AND RESPONSIBILITY SUCKS. *TR

TL* THE CONTACT OWNS A 2002 FORD EXPLORER SPORT TRAC. WHILE DRIVING APPROXIMATELY 40 MPH THE ANTI-LOCK BRAKE SYSTEM WARNING LIGHT INTERMITTENTLY ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THE MALFUNCTION WAS RELATED TO THE NHTSA CAMPAIGN ID NUMBER 07V336000 (VEHICLE SPEED CONTROL). HOWEVER, THE VIN WAS EXCLUDED FROM THE RECALL. THE FAILURE MILEAGE WAS 150,000. THE CURRENT MILEAGE WAS 166,000.