1991 Ford Explorer Complaint Log

BRAKE FAILED THREE TIMES IN LESS THAN 31,511 MILES. BRAKES GRIND. TT

THESE TIRES PROVIDE NO WARNING ON WET OR SNOWY CORNERS BEFORE LOSING THEIR GRIP. TWICE THE VEHICLE SUDDENLY WENT OVERSTEERING OUT OF CONTROL; ONLY ADVANCED DRIVING SKILLS PREVENTED A ROLLOVER. SWITCHING TO ANOTHER TIRE IMMEDIATELY CURED THE PROBLEM. THIS TIRE, IN MY OPINION, IS UNSAFE IN WET OR SNOWY WEATHER.( DOT NUMBER: TIRE SIZE: P235 R15 )

A/C SYSTEM; THE CONNECTION IN SYSTEM ARE FAULTY DUE TO DESIGN. JOINTS WEAKEN CAUSING FULL LOAD OF FREON DUMPED IN AIR. THIS OCCURED (3) TIMES SINCE OWNERSHIP.

RADIUS ARM IS LOOSE AND CAUSING THE DRIVER TO STEER HARD.*AK

RADIUS ARM, BECAME LOOSE AND CAUSED NOISE WHEN TURNIING THE WHEEL. *AK

SPEEDOMETER DOESN'T WORK IN COLD WEATHER. REGISTERS 20-30MPH FASTER THEN ACTUAL SPEED, WHEN WARM APPEARS TO REGISTER CORRECTLY. TT

FUEL PUMP CUT OFF SWITCH IS LOCATED IN FRONT PASSENGER COMPARTMENT. PASSENGERS FEET MAKES IT SHUT OFF. *AK

CONSUMER TOOK VEHICLE TO DEALER MANY TIMES FOR FRONT END ALIGNMENTS AND A REPLACEMENT OF THE TRANSAXLE. *SLC

MASTER CYLINDER REPLACED DUE TO LEAK. *SKD

FAULTY FIRESTONE TIRES HAD TO BE REPLACED IN 1992, THE CONSUMER RECEIVED THE RECALL LETTER 00T005 AND = IS REQUESTING REIMBURSEMENT FOR THE REPLACEMENT TIRES. *SLC

DRIVERS SEAT LATCH BROKE WHEN VEHICLE HIT FROM BEHIND, CAUSING INJURIES. *DSH

BRAKE MASTER CYLINDER FAILED. *SKD

COWL DESIGN ALLOWED LEAVES TO ENTER VEHICLE ONTO HEATER COIL, CAUSING HEATER TO CATCH FIRE. *TW

THE BRAKE MASTER CYLINDER /BOOSTER SEPARATED WAS REPLACED. TT

TIRE FAILURE 8-21-91, 302 MILES, 26 PSI, RIGHT REAR, FLAT TIRE IN PARKING LOT. MITCHELL TIRE SERVICE IN ANAHEIM CA PUT AIR IN TIRE & DISCOVER A PIN HOLE LEAK IN SIDEWALL. HE THEN DISMOUNTED TIRE TO LOOK FOR HOLE INSIDE TIRE. NO HOLE FOUND INSIDE TIRE, & TOLD ME THE BELT WAS SEPERATING. HE TOLD ME THAT SINCE IT WAS A SPORT UTE, IT WAS NOT COVERED UNDER FIRESTONES WARRANTY, I HAD TO PURCHASE ANOTHER TIRE. I MANAGED TO GET FIRESTONE FACTORY TO PAY ME BACK FOR FAILED TIRE. TIRE FAILURE #2, 1-11-92, 4,000 MILES, 32 PSI, LEFT REAR, TIRE FLAT IN DRIVEWAY. FIRESTONE DEALER IN EL TORO, CA PUT AIR IN THE TIRE & DISCOVERED A PIN HOLE LEAK. HE SAID I HAD TO PURCHASE ANOTHER TIRE SINCE IT WASN'T COVERED BY WARRANTY. I TRIED TO GET FIRESTONE FACTORY TO REPLACE TIRE, BUT THEY REFUSED. SO I PURCHASED A GOODYEAR WRANGLER. TIRE FAILURE #3, 1-25-92, 7,912 MILES, 32 PSI, LEFT REAR, TIRE STARTED TO VIBRATE ON SOUTH BOUND 5 FREEWAY IN IRVINE. MARK C BLOOM, IN EL TORO, CA SPUN THE TIRE UP ON THEIR BALANCING MACHINE, & THEN ADVISED ME THAT THE TIRE WAS SEVERELY OUT OF ROUND, A CONDITION CAUSED BY THE TIRE STARTING TO SEPERATE, SO I PURCHASED A GOODYEAR WRANGLER. I STILL HAVE THE ORIGINAL FR480 SPARE. THE FIRST TWO LETTERS OF THE DOT CODE ARE W2. THE (3) FR480 TIRES THAT FAILED MAY HAVE HAD SAME DESIGNATION, BUT I DON'T KNOW FOR SURE. NOTE: I HAVE HAD NO PROBLEMS WITH GOODYEAR TIRES ON ANY OF THE (3) SETS I HAVE PURCHASED! NOTE: AS I LISTENED TO JACQUES NASSERS TESTIMONY, SOMETHING WAS MENTIONED WHICH JARRED MY MEMORY. REP BILLY TAUZIN ASKED HIM ABOUT HOTLINE DOCUMENT# 71 PG# 3 DATED 8-19-96, WHICH STATED THAT A FORD DEALER HAD 16 EXPLORERS HE COULDNT BALANCE THE TIRES ON. WELL, I HAD THE SAME PROBLEM! MILLS FORD REBALANCED MY TIRES AT LEAST 3 TIMES IN THE FIRST 3000 MILES. BUT IT DIDNT HELP HOWEVER, AFTER THE FAILED FIRESTONE TIRES WERE REPLACED. THE BALANCING PROBLEM WENT AWAY. *AK( DOT NUMBER: UNKNOWN TIRE SIZE: P225/70R15 )

TIRE FAILURE #1, 8-21-91, 302 MILES, 26 PSI, RIGHT REAR TIRE FLAT IN PARKING LOT. MITCHELL TIRE SERVICE IN ANAHEIM CA, PUT AIR IN TIRE & DISCOVERED A PIN HOLE LEAK IN SIDEWALL. HE THEN DISMOUNTED THE TIRE, INSPECTED IT, & TOLD ME THE BELT WAS SEPARATING. I PURCHASED ANOTHER FR480 FROM HIM. FIRESTONE CUSTOMER SERVICE REFUNDED ME FOR TIRE. TIRE FAILURE #2, 4,000 MILES, 32 PSI, LEFT REAR, FLAT IN DRIVEWAY. FIRESTONE DEALER IN EL TORO, CA INSPECTED TIRE & FOUND PIN HOLE LEAK IN SIDEWALL. FIRESTONE REFUSED TO PAY FOR SECOND TIRE FAILURE, SO I PURCHASED A GOODYEAR WRANGLER. TIRE FAILURE #3, 7,912 MILES, 32 PSI, LEFT REAR, TIRE BEGAN TO VIBRATE ON SOUTH BOUND 5 IN IRVINE. MARK C BLOOM IN EL TORO, CA, SPUN TIRE UP ON THEIR BALANCING MACHINE & SAID IT WAS SEVERLY OUT OF ROUND, A CONDITION CREATED BY A BELT NEAR SEPERATION. PURCHASED A GOODYEAR WRANGLER.*AK( DOT NUMBER: UNK TIRE SIZE: P225/70R15 )

FRONT END VIBRATES AT HIGHWAY SPEEDS.

NO SUMMARY LISTED FOR ABOV EVEHICLE. *AK

WHILE MAKING A LEFT OR RIGHT TURNS VEHICLE MOVES SIDE TO SIDE WHICH MAY CAUSE A LOSS OF CONTROL. TOOK TO DEALER, BUT DEALER COULD NOT DETERMINE THE CAUSE. PLEASE PROVIDE FURTHER INFORMATION.*AK

CALIPER HANG UP, CAUSING UNEVEN WEAR AND HEAT ON THE PAD, CAUSING CORRISION ON THE PAD, REPLACE RIGHT/LEFT PADS FOUR TIMES. TT

TIRE BLOW OUT OCCURRED. NAR 07/02/2003. *MR FORD INITIATED A PROGRAM TO GIVE AWAY TIRES TO THEIR CUSTOMERS. WHEN THE CUSTOMERS WANTED TO RECEIVE THE TIRES, THE DEALERSHIP DID NOT HAVE THEM AVAILABLE. NOW THAT THE PROGRAM HAS EXPIRED THEY HAVE NOT GIVEN OUT ANY OF THE REPLACEMENT TIRES TO THE CONSUMERS WHO WERE ON A LIST TO RECEIVE THEM. IT IS EVIDENT THAT THE PREVIOUS TIRES WERE DEFECTIVE OR THEY WOULD HAVE NOT BEEN GIVING OUT NEW ONES. PLEASE INVESTIGATE AND FOUND OUT WHETHER FORD WILL GIVE REPLACEMENT TIRES. *CB *JB

LETTER REGARDING RECALL 03S04 SEAT RECLINER BOLT..*MR (NAR) *CB THE CONSUMER STATED THE AIR BAG LIGHT ILLUMINATED. IT WAS DISCOVERED THAT A NEW WIRING HARNESS WAS NEEDED. *JB

VEHICLE REAR PASSENGER DOORS ARE EXTREMELY HARD TO OPEN DUE TO DESIGN. DEALER IS AWARE OF PROBLEM. TT

EQUIPPED WITH REAR ABS; UNKNOWN LOCATION OF FAILURE OF BRAKE SYSTEM WITH EXTENT OF VIBRATION AND GRINDING. PLEASE DESCRIBE DETAILS. TT

WHILE DRIVING, MADE AN ATTEMPT TO BRAKE THEN REALIZED HAD NO BRAKE PRESSURE, AND HAD TO PUSH BRAKE TO FLOOR TO STOP. TT

THE MASTER BRAKE CYLINDER LEAKED. *AK

CONSUMER WAS DRIVING ON ROUGH AND THE ANTI LOCK WARNING AND BRAKE LIGHT CAME ON. TT

WHEN TAKING THE TIRE TO BE CHECK AND CHANGE THE TIRE STILL WEAR. TT

1) POWER STEERING PUMP HAS FAILED. 2) STEERING HAS 90 DEGREES PLAY WHILE STANDING STILL. TT

THE RIGHT FRONT WHEEL STABILIZER BAR THAT HOLDS THE FRONT END ALIGNMENT MELT THIS IS THE THIRD TIME THIS HAPPEN PURCHASE TRUCK NEW . TT

ABS BRAKES; BRAKES WILL LOCK UP IN REAR OR RESULT IN VEHICLE NOT RESPONDING TO BRAKE APPLICATION PROCEEDING THROUGH INTERSECTION. PLEASE DESCRIBE DETAILS. TT

PROBLEMS W/BRAKES WHERE BRAKE PEDAL GIVES WAY-CANNOT STOP AUTO. TT

#PE95-001 MASTER CYLINDER BOOSTER SEPARATION . TT

CONSUMER HAD THE #PE95-001 MASTER BOOSTER CYLINDER, TRANSMISSION REBUILT AND THE ABS MODULE REPLACED. TT

THE FRONT BRAKE PADS WERE REPLACED TWO TIMES IN THE LAST YEAR THE FRONT ROTOR WAS TURNED REAR BRAKES AREN'T WORKING CAME TO A SLOW STOP . TT

WHEN TRUCK IS TURNED OFF THE FUEL PUMP KEEPS ON RUNNING (MAKING NOISE) . TT

THE FRONT BRAKE KEEPS BURNING UP TOOK TO DEALER REPLACED THEM STILL HAVING THE PROBLEM . TT

AT 55MPH THE VEHICLE SHAKES VIOLENTLY DUE TO DEFECTIVE MOTOR MOUNTS.MFR IS AWARE OF PROBLEMS AND HAS RECIEVED HUNDREDS OF COMPLAINTS. TT ACCORDING TO LOCAL DEALER, AND THE FORD CUSTOMER SERVICE THE MOTOR MOUNTS THAT MUST BE REENGINEERED WERE TO HAVE BEEN IN THE SUMMER OF 95 THENWAS TOLD FALL OF 95 NOW CONSUMER HAS BEEN TOLD THEY WILL NOT BE ABLE UNTIL SPRING OF 1996.*JB

WHILE DRIVING DOWN FREEWAY THE AUTO DIED LEAVING CONSUMER W/NO POWER IN RUSH HOUR TRAFFIC. TT

VEHICLES BRAKE MASTER CYLINDER FAILED AND HAD REPLACED.ITS OCCURING AGAIN WITH MUSHY PEDAL TO THE FLOOR. TT

FUEL TANK PROBLEMS. PLEASE DESCRIBE. TT

LOST COMPLETE CONTROL OF THE CAR DUE TO TRANSMISSION FAILURE. OWNER OF THE CAR WAS DRIVING ABOUT 65 MPH ON THE HIGHWAY WHEN THIS HAPPENED. TT

THE ABS ANTI-LOCKS IN THE TRUCK LOCKS UP WHILE DRIVING WITH NO REASON. AND THE BRAKES WITH NOT WORK SOMETIMES. TT

W/REAR ABS BRAKES; STOP/GO DOWN INCLINE APPLIED BRAKES AND PEDAL DESCENDED TO FLOOR BOARD W/NO ACTIVATION OF BRAKES. PLEASE DESCRIBE DETAILS. TT

APPLYING BRAKES, PEDAL WENT TO FLOOR. WHILE SITTING FLAMES SHOT FROM HOOD W/CAUSE UNKNOWN. ROUTINE MAINTENANCE PERFORMED PREVIOUSLY. PLEASE DESCRIBE. TT

THE FIRE STARTED UNDER THE HOOD, THE OWNER THINKS THE ENGINE CAUGHT ON FIRE, CAR WAS PARKED THE FIRE START FOR NO REASON. *AK

VIBRATES ABOVE SPEED 55-60 MPH-NO INJURIES BUT AFRAID OF AUTO ON HIGHWAY. *AK

DEALER NEVER HAS PARTS. ON ALL RECALLS GULF FORD 115 MARKET ST., APALACHICOLA, FL 904 653-9600.

CONSUMER WAS IN AUTO ACCIDENT AND THE DRIVER SEAT BROKE AND THE BACK LAYED DOWN. *AK

CONSUMER IN MVA WITH AUTO AND DRIVER SEAT BROKE -THE BACK OF THE SEAT LAYED DOWN.