2010 Ford F-150 Complaint Log

TL* THE CONTACT OWNS A 2010 FORD F150. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT MERGED TO THE SHOULDER AND RESTARTED THE VEHICLE HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THAT THE FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THAT THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 35,000 AND THE CURRENT MILEAGE WAS 39,000.

VEHICLE ENGINE HAS STOPPED WHILE IN MOTION ON TWO SEPARATE OCCASIONS. ON 5 OCT 2012 WHILE MERGING INTO TRAFFIC AT ABOUT 45 MPHS AND ONCE ON 19 OCT 2012 WHILE COMING TO A STOP AT A RED LIGHT. WAS UNABLE TO RESTART AT STOP LIGHT FOR ABOUT 2 MINUTES. VERY DANGEROUS PROBLEM BECAUSE I LOST CONTROL OF ALL POWER STEERING AND BRAKING. BROUGHT IT TO THE DEALERSHIP WHO STATED THAT THIS IS A COMMON PROBLEM AMONG MY MAKE AND YEAR MODEL. DEALERSHIP REPLACED THE FUEL VAPOR VALVE ASSEMBLY. REMAINS TO BE SEEN AS TO WHETHER THE PROBLEM IS FIXED OR NOT. OF COURSE, THE PROBLEM IS NOT COVERED UNDER THE EXTENDED WARRANTY. *TR

TL* THE CONTACT OWNS A 2010 FORD F-150. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE ACCELERATOR PEDAL BECAME STUCK AS THE VEHICLE ACCELERATED TO 80 MPH. THE CONTACT TURNED OFF THE IGNITION TO STOP THE FAILURE. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS AND THE CONTACT WAS ADVISED THAT SOMETHING HAD MOST LIKELY BECAME STUCK ON THE ACCELERATOR PEDAL, AS THEY COULD NOT REPLICATE THE FAILURE NOR GENERATE A FAILURE CODE DURING THE DIAGNOSIS. THE FAILURE AND CURRENT MILEAGES WERE 43,000.

REAR WINDOW DEFROSTER/WINDOW ASSEMBLY CONNECTION DEFECTIVE, SHORTS OUT CAUSING FIRE AND GLASS BREAKAGE. I DROPPED OFF MY DAUGHTER AT PRESCHOOL AND FIVE MINUTES LATER I NOTICED SMOKE COMING OUT OF THE PASSENGER SIDE REAR DEFROSTER WINDOW BEHIND HER CAR SEAT. I PULLED OVER TO FIND THIS BECOMING A FIRE. IT BEGAN AS SMOKE, THEN SPARK, AND THEN FLAME. FORTUNATELY, I HAD A BOTTLE OF WATER IN MY TRUCK, WHICH I BEGAN TO POUR ON IT TO STOP. IT GOT WORSE WITH THE SPARKS, BUT EVENTUALLY WENT OUT. WHILE TRYING TO DISTINGUISH THE FIRE, THE "EXPLOSION" OCCURRED SHATTERING THE REAR WINDOW. I TOOK THIS TO MY LOCAL FORD DEALER AND BEGAN TO RESEARCH ISSUE. I QUICKLY FOUND SEVERAL FORD FORUMS WHERE OTHER PEOPLE EXPERIENCED THE EXACT SAME ISSUE ON 2010 F150 FORD TRUCKS. HERE'S A LINK TO ONE THAT HELPS EXPLAIN THE ISSUE CLEARLY. I POSTED MY EXPERIENCE IN POST 38...HTTP://WWW.F150FORUM.COM/F38/REAR-WINDOW-DEFROSTER-EXPLODING-REAR-WINDOW-129167/.. I SEE THERE HAVE BEEN NO REPORTS TO YOU REGARDING THIS ISSUE PREVIOUSLY. OBVIOUSLY A DEFECTIVE DEFROSTER/WINDOW UNIT CAUSING A VEHICLE TO CATCH FIRE IS A DANGEROUS ISSUE. BUT THERE WAS NO NEED TO PUSH ISSUE FURTHER DUE TO THEIR FORD DEALER UNDERSTANDING THE ISSUE AND COVERING THE REPAIR UNDER WARRANTY. I HAVE FORD'S PREMIUMCARE EXTENDED WARRANTY WHICH SHOULD COVER THIS BUT MY DEALER IS SEEING ONLY AS GLASS BREAKAGE AND REFUSING TO COVER IT UNDER WARRANTY. THERE WOULD BE NO GLASS BREAKAGE IF THE DEFECTIVE ASSEMBLY DIDN'T CAUSE A FIRE, AND IF I DIDN'T HAVE SOMETHING TO PUT OUT THE FIRE THERE WOULD HAVE BEEN FAR MORE DAMAGE..WITH COLD WEATHER COMING, AND MORE RECENT INCIDENTS POSTED, THERE WILL BE MORE INSTANCES OF THIS IN THE NEAR FUTURE ON 2010 FORD F150 TRUCKS. WITH THE REDESIGN OF REPLACEMENT PART FORD IS AWARE THAT THE ORIGINAL DESIGN IS FLAWED. *TR UPDATED 11/05/12 *BF UPDATED 11/07/2012 *JS

WHEN MAKING A LEFT TURN INTO ONCOMING TRAFFIC, THE ENGINE DIED WHICH DISABLED THE POWER BRAKES AND POWER STEERING. AFTER COMING TO A STOP, I WAS ABLE TO START THE ENGINE AND CONTINUE DRIVING. I TOOK THE TRUCK TO THE FORD DEALER AND THEY CHECKED THE COMPUTER CODES AND SAID NOTHING WAS WRONG. AS A SIDE NOTE, NOTHING IS WRONG ACCORDING TO THEM UNLESS THE COMPUTER FINDS AN ERROR CODE. *TR

WENT TO WARM UP MY TRUCK THIS MORNING AS IT WAS 36 DEGREES AND LIGHT FROST ON THE VEHICLE. TURNED ON THE IGNITION ALONG WITH THE SEAT WARMER FOR DRIVERS SIDE AND DEFROST. WENT INSIDE AND AS I WATCHED THE TRUCK THERE WAS A SMALL SPARK/FLAME ON THE LEFT BOTTOM CORNER OF THE PASSENGER SIDE WINDOW. HEARD A LOUD POP AND RAN OUT TO THE TRUCK TO FIND THAT THE PORTION OF GLASS HAD SHATTERED, STILL INTACT. WILL TAKE IT TO THE DEALER THIS AFTERNOON. *TR UPDATED 11/07/12*LJ

TL* THE CONTACT OWNS A 2010 FORD F-150. THE CONTACT STATED THAT THE VEHICLE BEGAN SPARKING FROM THE UNDERCARRIAGE AFTER DRIVING OVER ROAD DEBRIS. THE CONTACT EXITED THE VEHICLE AS THE VEHICLE WAS BEGINNING TO IGNITE IN FLAMES. THE CONTACT WAS ABLE TO EXTINGUISH THE FIRE WITHOUT THE ASSISTANCE OF THE FIRE DEPARTMENT. THE VEHICLE WAS NOT REPAIRED OR INSPECTED FOR THE FAILURE. THE CONTACT DID NOT CALL THE MANUFACTURER. THE FAILURE MILEAGE WAS 31,300. THE VIN WAS NOT AVAILABLE.

GROWLING NOISE IN 4X2 WHEN I PUT VEHICLE IN 4X4 NOISE GOES AWAY. *TR

DRIVING HOME FROM WORK (50 MILES EACH WAY) STARTED TRIP WITH 1/2 TANK OF GAS GAUGE REPORTED I HAD AROUND 180 MILE TO EMPTY. 20 MILES LATER GOT THE WARNING TONE THAT I WAS 50 MILES FROM EMPTY. I WORKED MY WAY OVER TO EXIT THE FREEWAY WITHIN FOUR MILES AS I WAS EXITING COMPUTER READ ZERO MILES TO EMPTY. AS I WAS TURNING INTO THE GAS STATION TRUCK DIED. AFTER SEVERAL TRIES TRUCK RESTARTED AND I GOT INTO THE STATION TO PUMP IN SOME GAS. I PUT IN FIVE GALLONS BE CERTAIN THAT IT WAS MORE THAN ENOUGH TO GET ME HOME. COMPUTER THEN READ 190 MILES TO EMPTY. DROVE THE FINAL 25 MILES HOME WHEN I ARRIVED HOME THE COMPUTER WAS READING AROUND 25 MILES TO EMPTY. I CHECKED THE ENGINE COMPARTMENT AND UNDERNEATH LOOKING FOR AND SMELLING FOR FUEL LEAKS. NOTHING WAS FOUND BUT THERE WAS AN INDENTATION IN THE TANK BEHIND THE FORWARD BAND HOLDING THE TANK. I OPENED THE FUEL DOOR AND WHILE MESSING AROUND WITH THE CAP-LESS SYSTEM I HEARD AND FELT AIR RUSHING INTO THE TANK. LOCAL DEALER RE-FLASHED THE COMPUTER PER A TSB. FOUR DAYS TRUCK DIES AGAIN. STARTED TRIP WITH 159 MILES TO EMPTY 1/4 TANK 18 MILES LATER IT IS READING 35 MILES TO EMPTY 5 MILES LATER IT DIED SHOWING 7 MILES TO EMPTY. I THE PUT 6 GALLONS OF GAS IN COMPUTER READS 24 MILES TO EMPTY. BACK TO THE FORD DEALER THEY CALL TO SAY THAT THEY BELIEVE IT IS THE FUEL LEVEL SENSOR BUT WANT TO KEEP THE TRUCK FOR ANOTHER DAY AND PUT SOME MORE GAS IN AT MY EXPENSE. THEY ORDERED SENSOR AND HAD ME TAKE TRUCK HOME TILL PART CAME IN. RETURN TO FORD THURSDAY MORNING TO HAVE SENDER INSTALLED LATER IN THE DAY I RECEIVE A CALL SAYING MY FUEL PUMP IS BENT SO SERVICE IS NOT COVERED BY WARRANTY THEY SAYING THAT I MUST HAVE RUN OVER SOMETHING OR GONE OFF-ROAD AND DAMAGED THE PUMP. IN LOOKING AT THE PUMP TODAY YES THE RODS ARE BENT BUT EVEN THE MECHANIC AGREED THAT THERE IS NO VISIBLE PHYSICAL DAMAGE TO THE TANK ITSELF. *TR

TL* THE CONTACT OWNS A 2010 FORD F-150. THE CONTACT STATED THAT THE REAR WINDOW DEFROSTER WAS ENGAGED WHEN THE CONTACT HEARD A LOUD, ABNORMAL NOISE. SHE THEN NOTICED THAT THE REAR WINDOW WAS FRACTURED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION OR REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND THE CURRENT MILEAGE WAS 18,000.

FOR NO APPARENT REASON POWER STEERING PUMP MADE LABORING NOISE WHEN WHEEL TURNED. OBSERVED LEAKING POWER STEERING HOSE. DIAGNOSED BY FORD DEALER AS SUCH AND COULD NOT REPAIR DUE TO A NATIONAL BACKORDER OF THE NEEDED HOSE AND NEITHER FORD OR DEALER COULD SAY WHEN THE PART WOULD BE AVAILABLE. VEHICLE IS UNDER EXTENDED WARRANTY HOWEVER THE THIRD PARTY WARRANTY COMPANY WOULDN'T WARRANT REPAIR USING A LOCALLY FABRICATED HOSE BECAUSE FABRICATOR WOULD NOT WARRANT PART FOR 12 MONTHS THEREFORE I AM FACED WITH PAYING FOR ENTIRE COST OF REPAIR BY DEALER. NEITHER DEALER NOR FORD WOULD OWN UP TO PAYING FOR THE REPAIR OR RENTAL OF A CAR WHILE MY TRUCK IS IN SHOP. *TR

TL* THE CONTACT OWNS A 2010 FORD F-150. THE CONTACT STATED THAT THE VEHICLE WAS PARKED WHEN HE NOTICED THAT WATER LEAKED THROUGH THE BRAKE LIGHTS AND ENTERED THE VEHICLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE CONTACT WAS INFORMED THAT THE FAILURE WAS COMMON. THE CONTACT WAS ALSO INFORMED THAT THE NECESSARY PARTS TO PERFORM REPAIRS WERE ON BACK ORDER. THE MANUFACTURER OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 44,000. THE VIN WAS UNAVAILABLE.

: MY 2010 F-150 XLT HAS SPIDER WEB CRACKS ON THE HEADLAMP HOUSING BOTH SIDES. I HAVE KEPT MY VEHICLE IN A GARAGE EVERY NIGHT. I HAVE A FRIEND WHO HAS A 2009 F-150 THAT HAS 65,000 MILES AND HIS HAVE NO CRACKS. I CALLED MAXWELL FORD IN AUSTIN WHO IS WHERE I PURCHASED TWO VEHICLES THERE IN JANUARY 2012 AND WAS TOLD ITS PLASTIC AND THEY COULD NOT DO ANYTHING ABOUT IT. THESE CRACKS DID NOT DEVELOP FROM ROCKS OR OTHER THINGS STRIKING THE HEADLAMPS. IT LOOKS TO ME THAT IT IS SOME TYPE OF DEFECT AND I HAVE TAKEN PHOTOGRAPHS OF THEM FOR YOU TO SEE. I WANT THEM REPLACED. I HAVE AN EXTENDED WARRANTY FROM THE DEALERSHIP ON MY VEHICLE. THE SPIDER WEB CRACKS CAN BE A SAFETY ISSUE IN THE HEADLAMP PERFORMANCE. [XXX] MY NAME IS [XXX] AND I AM FROM THE FORD CUSTOMER RELATIONSHIP CENTER (CRC). I RECEIVED YOUR EMAIL REGARDING YOUR 2010 FORD F-150 XLT. I AM SORRY TO HEAR THAT THE HEADLAMP HOUSING OF YOUR VEHICLE HAS SPIDER WEB CRACKS. I UNDERSTAND THAT YOU ARE SEEKING THIS TO BE REPLACED. FOR NOW, I RECOMMEND THAT YOUR VEHICLE BE INSPECTED BY A FORD DEALERSHIP TO DETERMINE THE CAUSE OF ANY SYMPTOMS YOUR VEHICLE MAY BE EXPERIENCING. THEY HAVE FACTORY TRAINED TECHNICIANS, THE MOST CURRENT ENGINEERING SERVICE INFORMATION, AND THE SPECIALIZED EQUIPMENT TO RESOLVE YOUR VEHICLE CONCERNS.PLEASE NOTE THAT THE VEHICLE NEEDS TO BE DIAGNOSED FIRST BEFORE ANY DECISION REGARDING FINANCIAL ASSISTANCE CAN BE MADE. YOU MAY CHECK OUT WWW.OWNER.FORD.COM TO LOCATE A DEALERSHIP NEAR YOU. THIS WAS DONE AT BIRD KULTGEN FORD, IN WACO, TEXAS. PHOTOS WERE TAKEN AND SENT TO FORD REP. THEY SAID THEY DO NOT WARRANTY PLASTIC PARTS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*TR

BRAKE WARNING LIGHT FAILED TO ILLUMINATE DURING TWO COMPLETE BRAKE FAILURES. DEALERSHIP CONFIRMED THAT MASTER CYLINDER FAILED CAUSING LOSS OF BRAKE PRESSURE. DEALERSHIP SAYS THAT NEW BRAKE WARNING SYSTEM INSTALLED ON MY10 F150 IS NOT TRIGGERED BY PRESSURE LOSS, BUT RATHER ONLY BY SIGNIFICANT FLUID LOSS IN THE RESERVOIR. I LOST BRAKE PRESSURE AND DID NOT RECEIVE ANY WARNING THAT SOMETHING WAS WRONG. IN FACT, WHEN I WAS LOSING BRAKE POWER, I WAS STARING RIGHT AT THE DASHBOARD AND NO WARNING LIGHT ILLUMINATED DURING EITHER BRAKE FAILURE. FORD KNOWS THERE IS A PROBLEM WITH THE MASTER CYLINDER AS THEY HAVE ISSUED A TSB FOR IT. THERE ARE MANY PEOPLE DRIVING F150S THAT MAY LOSE COMPLETE BRAKING CONTROL AND HAVE NO ADVANCE WARNING THAT SOMETHING WILL GO WRONG DUE TO THE NEW BRAKE WARNING SYSTEM THAT FORD HAS INSTALLED ON THE VEHICLE. THE MASTER CYLINDER AND/OR LINKAGE CAN FAIL CAUSING IMMEDIATE PRESSURE LOSS BEFORE A SIGNIFICANT AMOUNT OF FLUID LOSS TRIGGERS THE WARNING. BY THAT TIME, IT IS TOO LATE. THE DRIVER HAS ALREADY LOST CONTROL OF THE VEHICLE. THIS IS AN EXTREMELY DANGEROUS SITUATION THAT REQUIRES NHTSA INTERVENTION BEFORE SOMEONE IS NEEDLESSLY KILLED.

COMPLETE LOSS OF BRAKING POWER UPON BACKING OUT OF GARAGE - TWICE! AFTER THE FIRST TIME, THE TOW TRUCK MECHANIC REFILLED BRAKE FLUID LEVELS AND PARKED TRUCK BACK IN GARAGE. A FEW HOURS LATER, I TRIED BACKING THE TRUCK OUT OF THE GARAGE AND AGAIN DID NOT HAVE ANY BRAKING POWER AND AGAIN THE BRAKE FLUID WAS LOW. THERE WERE NO LEAKS FOUND ON THE GARAGE FLOOR. IN NEITHER CASE DID THE BRAKE WARNING LIGHTS INDICATE THAT THERE WAS A PROBLEM! DURING BOTH INCIDENTS, I HAD ABSOLUTELY NO BRAKING POWER. (THIS IS AN UPDATE TO RECORD 10463925 TO CORRECT THE INCIDENT DATE) *JS

TL* THE CONTACT OWNS A 2010 FORD F-150. WHILE ACTIVATING THE WINDOW DEFROSTER WHILE DRIVING, THE REAR WINDOW SHATTERED. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE WINDOW NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 19,000.

TL* THE CONTACT OWNS A 2010 FORD F-150. THE CONTACT STATED THE VEHICLE WAS INVOLVED IN A HEAD-ON COLLISION. THE PASSENGER REACHED FOR THE TOP HANDLE OF THE PASSENGER SIDE DOOR JUST AS THE VEHICLE WAS IMPACTED. AS A RESULT, THE PASSENGER'S RIGHT THUMB WAS COMPLETELY SEVERED. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED BRUISES AND CONTUSIONS. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION OR TO BE REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 53,000.

THE INSTRUSTMENT PANEL OF THE TRUCK HAS FAILED. THE PANEL WHILE DRIVING GOES THROUGH ALL CYCLES OF LIGHTS, BELLS, AND OPTIONS ON THE INSTRUSTMENT CLUSTER , CAUSING US TO NOT BE ABLE TO SEE THE CURRENT INFORMATION. THE AC GOES OUT EACH TIME IT HAPPENS. THE TRUCK WILL NOT START MANY TIMES- AND YOU HAVE TO HIT THE DASH BOARD TO MAKE IT START - TAKES SEVERAL ATTEMPTS. IT HAS GONE OUT OF GEAR ONCE DURING THIS. WE HAVE BEEN WORKING WITH THE LOCAL FORD DEALER, WHERE WE PURCHASED THE VEHICLE, AND HAVE NOW BEEN WAITING ON THE PART FOR OVER A MONTH, WE ARE TOLD EACH TIME IT IS ON BACK ORDER. THEREFORE, LEADING US TO BELIEVE A LARGE NUMBER OF FORD TRUCK OWNERS ARE EXPERIENCING THE SAME PROBLEM. WE HAVE SPOKE TO FORD CUSTOMER RELATIONS THIS MORNING- AND NOW TOLD IT WILL BE ESTIMATED THE 9TH FOR PART TO ARRIVE AND THEY WILL NOT FOLLOW UP UNTIL THE 12TH. WHICH IS CAUSING US TO HAVE A FAULTY- POTENTIALLY UNSAFE VEHICLE FOR OVER ONE AND HALF MONTHS. *TR

WENT OUT AND STARTED MY VEHICLE TO LET IT WARM UP WHILE I WALKED MY DOG FIRST THING IN THE MORNING BEFORE HEADING TO WORK. AFTER RUNNING FOR ABOUT 5 MINUTES I WAS READY TO HEAD TO WORK. I OPENED MY DRIVERS DOOR AND ALL THE SUDDEN HEARD A LOUD "POW" VERY LOUD. I LOOKED AROUND AND SAW THE BACK WINDOW HAD EXPLODED THROWING TINY SHARDS OF GLASS ALL OVER. IT COULD HAVE EXPLODED IN A CHILD'S EYES OR MY DOGS. THE WINDOW IS THE REAR ELECTRIC HEATED SLIDING GLASS. THE PASSENGER SIDE IS THE ONE THAT BLEW. I TOOK IT STRAIGHT TO THE DEALERSHIP WHERE THE LADY TOLD ME SHE HAS SEEN SEVERAL OF THEM DO THAT. THIS WOULD HAVE BEEN VERY DANGEROUS IF IT HAPPENED WHEN I WAS DRIVING, BECAUSE OF THE LOUD NOISE AND BECAUSE OF THE FLYING GLASS. LUCKILY THERE WERE NO CHILDREN IN THE BACK SEAT OR THEY WOULD HAVE BEEN COVERED WITH GLASS. TRUCK IS BEING REPAIRED, SO I DON'T HAVE THE ACCESS VIN RIGHT NOW. NOW I WILL NOT USE MY DEFROSTER FOR FEAR THE WINDOW WILL BLOW, AND IT ALSO DEFROST MY MIRRORS. THIS WILL RESULT IN LESS VISIBILITY ON COLD OR DAMP DAYS WHEN THE WINDOWS ARE FROZEN OR DEW ON THEM. *TR

ENGINE STALLS AT LOW SPEEDS CAUSING LOSS OF STEERING AND BRAKING. THERE WAS NO CHECK ENGINE LIGHT OR ERROR CODE WHEN THIS FIRST OCCURRED. AFTER THE ENGINE HAD STALLED FOR ABOUT 32-35 TIMES, THE CHECK ENGINE LIGHT FINALLY CAME ON. I TOOK THE TRUCK TO A LOCAL MECHANIC SHOP TO READ THE CODE WHICH INDICATED THAT THE EVAP SYSTEM WAS BLOCKED. MY DEALER DETERMINED THAT A SOLENOID IN THE FUEL EVAP. SYSTEM HAD FAILED. AS A RESULT THE FUEL TANK WAS COLLAPSED BY VACUUM BECAUSE THERE WAS NO SECONDARY TANK VENT. THIS IS DANGEROUS! THERE SHOULD BE A SECONDARY VENT OR A PRESSURE/VACUUM SENSOR TO PREVENT THE TANK FROM BEING COLLAPSED. NOTE: THE TANK WAS COLLAPSED SO MUCH SO, AS TO DAMAGE THE PUMP/LEVEL SENDING UNIT ASSEMBLY. *TR

WHEN GOING THROUGH A CAR WASH, THE 3RD BRAKE LIGHT LEAKS WATER INTO THE BACK SEAT OF THE TRUCK. *TR

I HAVE A 2010 FORD F-150. IT HAS PIRELLI TIRES ON IT. WHEN I TOOK IT IN TO GET INSPECTED THEY FOUND ALL FOUR OF THE THE TIRES WERE GETTING WEATHER CHECKED.THE TRUCK IS USED TO HAUL A ATV AND SOMETIMES A TRAILER.I DO NOT BELIEVE THE TIRES ARE SAFE.I TOOK IT BACK TO THE FORD DEALER WHERE I BOUGHT IT AND THEY SAID THEY WOULD SEE WHAT THEY COULD DO AND CALL ME BACK.I NEVER HEARD BACK FROM THEM FOR A FEW WEEKS SO I CALLED THEM BACK. THEY SAID THEY WOULD CHECK INTO IT AND CALL ME BACK. THIS WENT ON FOR ABOUT 4 MONTHS NEVER CALLING ME BACK WHEN I CALLED THEM.AFTER I E-MAILED FORD THE SEVICE MANAGER CALLED ME BACK AND ASKED ME TO BRING THE TRUCK IN. I DID AND HE LOOKED AT THE TIRES AND SAID HE COULD NOT DO ANYTHING.I E-MAILED FORD AGAIN AND THEY SAID THEY WOULD NOT DO ANYTHING BECAUSE THE TRUCK HAD MORE THAN 12'000 MILES ON IT. THE TRUCK HAD 14.000 MILES.THERE WARRANTY BOOK SAYS THEY WILL PRO-RATE THE TIRES AFTER 12,000 MILES.I DO NOT UNDERSTAND HOW THEY CAN NOT GO BY THE WARRANTY. I THINK SOMETHING NEEDS TO BE DONE ABOUT THESE TIRES BEING RECALLED.I UNDERSTAND THIS IS A COMMON PROBLEM WITH THESE TIRES AND NOBODY IS BACKING THEM UP.WEATHER CHECKED TIRES ON TRUCKS THAT ARE CARRING EXTRA WEIGHT DOES NOT SEEM TO ME TO BE GOOD FOR ANYBODY ON THE ROAD.THE TIRES ARE PIRELLI SCORPION ATR. *TR

ON MAY 8TH 2012, MY TRUCK STALLED WHILE I WAS MERGING INTO TRAFFIC AT APPROX. 55 MPH. THE VEHICLE WAS BRAND NEW WHEN I PURCHASED IT IN MAY OF 2009 FROM GULF COAST AUTO FORD IN ANGLETON,TEXAS. SO, I HAD THEM TOW IT TO THEIR SHOP FOR REPAIRS. THE MASS AIR FLOW SENSOR WAS REPLACED ON MAY 9TH, AND I DROVE THE VEHICLE UNTIL FRIDAY , MAY 11TH, WHEN THE SAME PROBLEM OCCURRED. THE VEHICLE STALLED AT TRAFFIC SPEEDS, DIED, AND THEN COULDN'T BE RESTARTED! THIS SECOND INCIDENT ALSO RESULTED IN MY HAVING THE VEHICLE TOWED TO THE DEALERSHIP WHERE I AM TOLD THAT THEY CAN'T FIND THE PROBLEM!! IT NOW STARTS AFTER THE STALLING, BUT NOT UNTIL A PERIOD OF HOURS PASSES. WHAT CAN I DO? THIS IS A SERIOUS SAFETY ISSUE? FORD IS TELLING THE DEALERSHIP TO PUT AN ON-BOARD DATA RECORDER ON MY TRUCK THAT THEY CANNOT EVEN GET FROM FORD! I ONLY HAVE 52000 MILES ON THIS VEHICLE AND HAVE CARED FOR IT METICULOUSLY. *TT

I WAS DRIVING DOWN THE HIGHWAY AROUND FEBRUARY 6TH 2011 AND MY 2010 F150 STALLED ON ME. I WAS ABLE TO CRANK IT BACK UP AND KEEPING MOVING. THIS WAS NOT THE FIRST TIME THIS HAPPENED. IT WAS THE WORST ONE SEEING HAS HOW I WAS DOING MAYBE 60. I TOOK IT TO THE FORD DEALERSHIP AND THEY SAID THEY COULD FIND A PROBLEM WHILE DRIVING THE TRUCK, SO DOWNLOADED SOME NEW SOFTWARE TO MY COMPUTER AND SAID THAT SHOULD FIX THE ISSUE. ON APRIL 11TH THE SAME THING HAPPENED AGAIN, I WAS DRIVING IN A PARKING LOT AND MY TRUCK STALLED. I WASN'T ABLE TO CRANK THE TRUCK BACK UP FOR ALMOST 30 MINUTES. WHEN I WAS ABLE TO START IT BACK UP THERE ARE A BURNING SMELL COMING FROM THE TRUCK. I THIS TIME HAD THE TRUCK TOWED TO FORD AND SPOKE TO THEM TODAY AND THEY STATED THEY AGAIN FOUND NOTHING WRONG AND COULDN'T RECREATE THE PROBLEM. THE HAVE CONTACTED FORD HQ FOR ANSWERS. MY WORRY IS THAT I AM GOING TO GET IN A CRASH BECAUSE OF THIS PROBLEM. I HAVE DONE SOME LOOKING AROUND ON THE INTERNET AND FOUND A LOT OF PEOPLE HAVING THIS ISSUE, AND NOTHING SEEMS TO BE GETTING DONE. *TR

THIS F-150 PICK UP TRUCK WAS PURCHASED IN APRIL 2010 AS NEW. EVERYTHING WAS OK UNTIL APRIL 2012. THE TRUCK STALLED WITHOUT WARNING WHEN IT SLOWED DOWN OR MADE TURNS. THE ENGINE DIED AND NO POWER, NO STEERING. I WAS ABLE TO RESTART IT AND SENT THE TRUCK TO THE DEALER SHOP RIGHT AWAY. ON THE WAY TO THE DEALER, IT STALLED COUPLE OF MORE TIMES. LUCKILY, NO OTHER CARS WERE BEHIND, OTHERWISE I COULD NOT IMAGINE WHAT WOULD HAPPEN. THE DEALER COULD NOT DUPLICATE THE PROBLEM OR GET A CODE. I CHECKED ONLINE AND NOTICED MANY 2010 F150 OWNERS HAD SAME PROBLEMS. SOME OF PEOPLE MENTIONED TO CHANGE THROTTLE BODY, SO I TOLD THE DEALER SHOP AND GOT THROTTLE BODY CHANGED. DURING THE NEXT 2 MONTHS, IT DID NOT HAPPEN AGAIN. HOWEVER, ON JULY 5TH 2012, IT STALLED AGAIN WHEN I MADE TURNS IN THE LOCAL. I SENT THE TRUCK BACK TO THE DEALER SHOP AGAIN AND THEY STILL DID NOT KNOW HOW TO FIX THE PROBLEM, SINCE IT HAPPENED INTERMITTENT. NOW I AM AFRAID OF DRIVING MY TRUCK. ABSOLUTELY NO DRIVE ON HIGHWAYS. THE PEOPLE HAVE ALREADY COMPLAINED THE 2010 MODEL THAT THE TRUCKS STALLED ON THE HIGHWAY AT >65 MPH. IT IS A SEVERE SAFETY ISSUE. I AM VERY FRUSTRATED SINCE THE TRUCK IS NOT LIVING TO WHAT IT IS SUPPOSE TO BE. *TR

WHEN DECLERATING TO A STOP OR STOPPED THE ENGINE WILL DIE. WHEN I ATTEMPT A RESTART THE ENGINE WILL TRY TO TURN OVER FOR 10-15 SECONDS THEN STOP. AFTER 3 OR 4 ATTEMPS AND GIVING A LITTLE GAS THE TRUCK WILL START. THIS HAS NOW HAPPENED 5 TIMES TO ME IN THE PAST 2 WEEKS. I TOOK THE TRUCK TO FORD AND THEY DIDNT RETURN ANY CODES SO NOTHING REPAIRED. THEY FIT MY TRUCK WITH A RECORDER AND I AM SUPPOSE TO PRESS A BUTTON NEXT TIME IT DIES. THIS SEEMS TO BE A SERIOUS ISSUE AS I HAVE SEEN DOZENS OF POSTS WITH THE SAME ISSUE. *TR

SINCE MARCH OF 2012, MY 2010 F150 XLT, 4.6 L V8 HAS RANDOMLY STALLED AT LEAST 8 TIMES. I FEEL THAT IT IS A TREMENDOUS HAZARD TO ME AND MY FAMILY. STALLING OCCURS WHEN I'M EXITING FROM THE HIGHWAY AFTER TRAVELING 10-20 MILES AT 45-60 MPH, TAKING A TURN (RIGHT OR LEFT), AND SLOWING DOWN FOR A STOP. I USUALLY HAVE THE A/C AND RADIO ON. MY CELL IS ALSO SYNCHED. THE ONLY WARNING I GET IS THE POWER STEERING AND BRAKES GO OUT. THEN A WARNING SIGNAL COMES ON. THE FIRST TIME IT HAPPENED, I WAS TURNING ONTO A 2-WAY ROAD. POWER STEERING FAILURE SURPRISED ME AND I TURNED IN TO ONCOMING TRAFFIC. LUCKILY, I WAS ABLE TO AVOID AN ACCIDENT AND PULL OVER IN THE ONCOMING TRAFFIC'S SHOULDER. IT RESTARTED RIGHT AWAY. SINCE THEN IT'S HAPPENED SEVERAL OTHER TIMES IN SIMILAR INSTANCES--WHEN SLOWING DOWN FOR A STOP. RESTARTING IS GETTING HARDER. IT ALSO HAPPENED AFTER FILLING UP AT A GAS STATION. IT TOOK ME SEVERAL TRIES TO GET IT TO START. OF COURSE, THE FORD DEALERSHIP WHERE I HAVE TAKEN IT CANNOT DUPLICATE THE PROBLEM AND THEIR COMPUTER CANNOT FIND A CODE. WHEN THEY RETURNED THE TRUCK TO ME, THEY SAID CALL THEM IF IT HAPPENS AGAIN, DON'T RESTART IT BECAUSE THAT ERASES ANY CODES, AND THEY'LL SEND A TOW TRUCK. THE NEXT DAY IT HAPPENED AGAIN, AND I FOLLOWED THEIR DIRECTIONS. NOT TURNING THE KEY DIDN'T HELP ANYTHING WITH OBTAINING CODES, BECAUSE THEY ARE STILL NOT GETTING ANY READINGS. I SPOKE WITH THE SHOP MANAGER. HE THOUGHT IT MIGHT BE A BAD COIL CAUSING BAD RADIO FREQUENCIES, THUS SHUTTING DOWN THE THROTTLE BODY (TB). HE SAID HE WOULD TEST THE COILS AND REPLACE ANY DAMAGED ONE. IF THAT WASN'T THE PROBLEM, HE WOULD REPLACE THE TB. AFTER 13 DAYS, THEY STILL CANNOT FIGURE OUT THE PROBLEM, NOR HAVE THEY MADE ANY KIND OF REPAIRS, EXCEPT FOR PERFORMING A COURTESY CLEANING OF MY THROTTLE BODY AND "RESETTING" THE TRUCK'S COMPUTER. I'M FRUSTRATED, AND I FEAR I MIGHT HAVE A LEMON ON MY HANDS. *TR

2010 f150 Rear heated window exploded when heat was turned on for window had to replace out of my own pocket also exhaust manifold bolt is gone exhaust leak truck only has 93343miles what happened to the quality for the price of your vehicle that shouldn't fall apart for lack of threads on the bolts to save money. stud on manifold just fell out last year that's not normal wear and tear ,rear window I'm not interested any more its manifold studs

THERE IS A RATTLE NOISE WHEN DRIVING 35-75 MPH FROM THE TRANSMISSION WHEN UNDER LOAD. -2010 F-150 4X4 SUPERCREW. *JS

THERE WAS A HORRIBLE STORM LAST NIGHT. I GOT INTO MY TRUCK THIS MORNING AND THE ENTIRE BACK SEAT WAS SOAKED! I SPOKE WITH 2 OTHER FORD F150 TRUCK OWNERS AND THEY HAVE HAD THE SAME EXACT ISSUE. BOTH OF THEIR ISSUES WERE THE RESULT OF THE EXTERIOR LIGHT ON THE TOP BACK OF THE VEHICLE. I CALLED FORD IN TEMPLE TX. THEY CONFIRMED THEY HAVE HAD THIS ISSUE A COUPLE OF OTHER TIMES AND IT WAS IN FACT THE EXTERIOR LIGHT LEAKING AS IT WAS NOT PROPERLY INSTALLED. I HAVE TO NOW PAY FOR THIS MANUFACTURER'S DEFECT. THIS SHOULD BE REPORTED AS A RECALL AS IT HAS HAPPENED TO SEVERAL FORD F150 TRUCK OWNERS. I AM NOT HAPPY WITH THE EXPERIENCE OF FORD! *KB

TL* THE CONTACT OWNS A 2010 FORD F-150. THE CONTACT STATED THAT THE REAR PASSENGER SIDE WINDOW OF THE CREW CAB SHATTERED ONCE THE DEFROSTER WAS ACTIVATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE THEY ADVISED THE CONTACT THAT THEY WERE UNABLE TO ASSIST. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 18,000.

I WAS DRIVING DOWN THE HIGHWAY AROUND FEBRUARY 6TH 2011 AND MY 2010 F150 STALLED ON ME. I WAS ABLE TO CRANK IT BACK UP AND KEEPING MOVING. THIS WAS NOT THE FIRST TIME THIS HAPPENED. IT WAS THE WORST ONE SEEING HAS HOW I WAS DOING MAYBE 60. I TOOK IT TO THE FORD DEALERSHIP AND THEY SAID THEY COULD FIND A PROBLEM WHILE DRIVING THE TRUCK, SO DOWNLOADED SOME NEW SOFTWARE TO MY COMPUTER AND SAID THAT SHOULD FIX THE ISSUE. ON APRIL 11TH THE SAME THING HAPPENED AGAIN, I WAS DRIVING IN A PARKING LOT AND MY TRUCK STALLED. I WASN'T ABLE TO CRANK THE TRUCK BACK UP FOR ALMOST 30 MINUTES. WHEN I WAS ABLE TO START IT BACK UP THERE ARE A BURNING SMELL COMING FROM THE TRUCK. I THIS TIME HAD THE TRUCK TOWED TO FORD AND SPOKE TO THEM TODAY AND THEY STATED THEY AGAIN FOUND NOTHING WRONG AND COULDN'T RECREATE THE PROBLEM. THE HAVE CONTACTED FORD HQ FOR ANSWERS. MY WORRY IS THAT I AM GOING TO GET IN A CRASH BECAUSE OF THIS PROBLEM. I HAVE DONE SOME LOOKING AROUND ON THE INTERNET AND FOUND A LOT OF PEOPLE HAVING THIS ISSUE, AND NOTHING SEEMS TO BE GETTING DONE. *TR

AFTER OWNING MY TRUCK FOR NEARLY 2 YEARS I BEGAN TO NOTICE A MUSTY SMELL. LAST WEEKEND MY KIDS WERE RIDING IN THE BACK SEAT AND NOTICED WATER POOLED ON THE CENTER SEATBELT FRAME. I IMMEDIATELY THOUGHT THE SLIDING GLASS WINDOW WAS PARTIALLY OPENED, BUT IT WASN'T. BESIDES IT WAS NO WHERE NEAR WHERE THE WATER WAS POOLING. THEN WE NOTICED IN BOTH CORNERS OF THE HEADLINER DARK WATER STAINS. JUST BY LOOKING AT THE CAB OF THE TRUCK IT LOOKS TO ME LIKE IT IS THE MOLDING THAT EXTENDS ABOUT 18 INCHES UP THE CAB OF THE TRUCK. I'M THINKING IT WASN'T PROPERLY SEALED ON THE ROOF. I AM SURE IT HAS BEEN LEAKING SINCE DAY ONE,BUT WITH THE DROUGHT HERE IN HOUSTON FOR THE LAST YEAR I AM JUST NOW NOTICING SINCE IT RAINS AT LEAST TWICE A WEEK. FORD IS SAYING IT IS OUT OF WARRANTY AND I WOULD HAVE TO PAY TO HAVE IT FIXED. EXCUSE ME BUT WHY IS THIS CONSIDERED WARRANTY WORK WHEN IT IS CLEARLY CRAFTSMANSHIP OF THE TRUCK. FIRST TIME FORD OWNER BUT NEVER AGAIN. I DON'T HAVE ENOUGH TIME TO EXPLAIN ALL THE TRANSMISSION AND BRAKE ISSUES. *TR

I HAVE HAD THE VEHICLE IN THE SHOP 4 TIMES SINCE NEW WITH VARIOUS TRANSMISSION PROBLEMS, INCLUDING HARSH SHIFTING, SHUDDER, AND NOW THE DRIVETRAIN LOCKING UP OR VIOLENTLY DOWNSHIFTING, ETC. THE TRANSMISSION HAS BEEN REMOVED TWICE FOR EVALUATION AND INSPECTION. WHILE DRIVING TO WORK ON 2/2/12 THE VEHICLE VIOLENTLY DECELERATED TO A STOP, REAR WHEELS WERE LOCKED UP AFTER SLIGHT DEPRESSION ON BRAKE PEDAL PREPARING TO MAKE A TURN. THE SPEED WAS APPROXIMATELY 35 MPH. THE TRUCK WAS STOPPED IN ROAD AND WOULD NOT MOVE. TURNED VEHICLE OFF AND RESTARTED AND WAS ABLE TO DRIVE FROM INCIDENT. FORD RESPONDS THAT THEY CANNOT DUPLICATE THE PROBLEM; THEREFORE NO CORRECTIVE ACTION IS RECOMMENDED. WEB MESSAGE BOARDS REPORT A SIMILAR PROBLEMS THAT HAVE BEEN IDENTIFIED AS VIOLENT DOWNSHIFT FROM 6TH GEAR TO 1ST GEAR. FORD WILL NOT PROVIDE AN ASSESSMENT ON VEHICLE SAFETY, DECLINING TO COMMENT EITHER BECAUSE THE PERSON SPEAKING FOR THEM IS NOT QUALIFIED, OR THAT THEY CANNOT ASSESS UNLESS THEY CAN REPRODUCE THE PROBLEM. AT THIS TIME, I WILL NOT PUT MY FAMILY IN THIS VEHICLE. *TR

2010 FORD F-150. CONSUMER WRITES IN REGARDS TO TRANSMISSION PROBLEMS AND GROSS NEGLECT OF CUSTOMER SERVICE AT DEALERSHIPS. *SMD THE CONSUMER STATED THE VEHICLE HAS BEEN IN THE REPAIR SHOP ON FOUR SEPARATE OCCASIONS, FOR TRANSMISSION AND FOUR-WHEEL DRIVE ISSUES, WHICH HAS YET TO BE REMEDIED. THE DEALER ACKNOWLEDGED THERE WAS A PROBLEM, BUT THEY DIDN'T KNOW HOW TO FIX IT. THE CONSUMER STATED WHILE DRIVING BETWEEN 25-30 MPH IN HEAVY TRAFFIC, THE VEHICLE MADE A TERRIBLE SOUND AND WHEN HE PUT THE VEHICLE IN 4-WHEEL DRIVE IT MADE NO DIFFERENCE. THE CONSUMER WAS INFORMED THE VEHICLE NEEDED A ROAD FORCE BALANCE. THE ROAD FORCE SEEMED TO HELP SLIGHTLY, BUT ONLY FOR A BRIEF TIME. WHEN HE RETURNED TO THE DEALER, HE WAS THEN TOLD THE DRIVE LINE NEEDED TO BE ALIGNED. AFTER HAVING THAT DONE, THE VEHICLE CONTINUED TO OPERATE IN THE SAME MANNER.

BRAKES FAILED WHILE DRIVING TRUCK, PRESSING DOWN ON BREAKS LOUD AIR TYPE NOISES COMING FROM BRAKES. DEALERSHIP INSTALLED NEW POWER BRAKE BOOSTER ASSEMBLY. *TR

TL* THE CONTACT OWNS A 2010 FORD F-150. THE CONTACT STATED THAT THE REAR DEFROST SYSTEM WAS DEFECTIVE. THE REAR DEFROST SYSTEM OVERHEATED, CAUSING THE REAR WINDSHIELD TO FRACTURE. THE VEHICLE WAS PREVIOUSLY TAKEN TO THE DEALER FOR THE FAILURE; HOWEVER, THE DEALER REPLACED THE REAR WINDSHIELD AND DID NOT PROVIDE A DIAGNOSTIC TO LOCATE THE CAUSE OF THE DEFROST SYSTEM OVERHEATING. THE WINDSHIELD WAS NOT REPLACED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 12,000. ...UPDATED 04/12/16 *BF *TR

2010 FORD F-150. CONSUMER WRITES IN REGARDS TO A COMPLAINT WITH VEHICLE DEALERSHIP . *SMD THE CONSUMER STATED IN JANUARY 2012, HE STARTED TO HEAR AN INCESSANT HIGH PITCHED SQUEAKING NOISE COMING FROM THE REAR DRIVER'S SIDE OF THE VEHICLE. THE DEALER INFORMED THE CONSUMER THE SQUEAKING NOISE WAS COMING FROM THE TAILGATE LATCH ASSEMBLY ON THE DRIVER'S SIDE. THE DEALER STATED THEY LUBRICATED BOTH SIDES AND WAS ROAD TESTED AND THE NOISE WAS GONE. THE SERVICE REP, THEN GAVE THE CONSUMER A TUBE OF SILICONE THAT WAS USED PRIMARILY FOR BRAKE COMPONENTS AND INFORMED THE CONSUMER, IF THE NOISE RETURNED, LUBRICATE THE TAILGATE LATCH. FOR AWHILE, THERE WAS NO NOISE COMING FROM THE VEHICLE. APPROXIMATELY TWO WEEKS LATER, THE NOISE HAD RETURNED. THE CONSUMER WENT TO ANOTHER DEALER, TO HAVE THE VEHICLE INSPECTED. THE DEALER INFORMED THE CONSUMER, THAT THE PREVIOUS DEALER PROVIDED HIM WITH THE WRONG TYPE OF LUBRICANT AND THE DEALER REASSURED HIM THE PROBLEM HAD BEEN RESOLVED. HOWEVER, TWO MONTHS LATER, THE NOISE HAD RETURNED AGAIN. THE CONSUMER RETURNED TO THE DEALER AGAIN, WHERE THEY CHOSE TO LUBRICATE THE TAILGATE LATCH ASSEMBLY FOR THE THIRD TIME. THE CONSUMER STATED HE HAD OTHER ISSUES WITH THE VEHICLE THAT WERE CORRECTED, SUCH AS THE RIGHT REAR SHOCK, THE TRANSMISSION SLIP YOKE, A LOOSE FUEL DOOR AND A RATTLING NOISE IN THE DRIVER'S SIDE DOOR PANEL.

AS I WAS TRAVELING ON I-95 TODAY AT 1PM AT 75MPH MY TRUCK SUDDENLY JERKED ME FORWARD AS I LET OFF ACCELERATOR IT DOWNSHIFTED FROM 6TH TO FIRST VIOLENTLY LOCKING ME REAR BRAKES UP AND FISHTAILING ME INTO THE SHOULDER. THE CAR THEN STALLED AND I COASTED SAFELY TO A STOP. THE CAR WOULD START BACK UP AND RUN BUT I CALLED ROADSIDE ASSISTANCE AND WAS TOWED TO THE DEALER/ THIS WAS A VERY SCARY AND DANGEROUS SITUATION. HAD IT BEEN RAINING OR WET CONDITIONS I WOULD HAVE BEEN IN A SERIOUS ACCIDENT AND EVEN DIED. I DO NOT WANT TO UNDERSTATE THIS OCCURRENCE. THIS HAD TO BE LOOKED IN TO IMMEDIATELY. *TR

THE "DOWNHILL DECENT CONTROL FAULT" LIGHT COMES ON AT RANDOM TIMES WHILE DRIVING DOWN THE ROAD. WHEN THE FAULT LIGHT COMES ON AND REMAINS ON., IT ALSO CAUSES THE BRAKE LIGHTS ON THE VEHICLE TO COME ON AND REMAIN ON UNTIL YOU CAN THE FAULT LIGHT DECIDES TO GO OFF. SO WHILE DRIVING DOWN THE ROAD, AND EVEN WORSE, WHEN IN TRAFFIC, THE FAULT LIGHT MAY COME ON AND CAUSE THE BRAKE LIGHTS ON THE REAR OF THE VEHICLE TO SHINE, SIGNALING TO OTHER DRIVERS THAT THIS VEHICLE IS SLOWING OR COMING TO A STOP, WHEN IT IS NOT. THIS CAN, IN CERTAIN INSTANCES, BE VERY DANGEROUS. TURNING THE VEHICLE IGNITION OFF WILL AT TIME ALLEVIATE THE PROBLEM, BUT THAT IS NOT ALWAYS AN OPTION WHILE DRIVING DOWN THE ROAD, OR IN TRAFFIC. THE LIGHT ALSO COMES ON WITH NO WARNING, AND WITH NO USE OF THE SYSTEM THAT IS INDICATED IS FAULTING. *TR

DURING DAY TIME DRIVING IN RAIN OR OVERCAST THE DASHBOARD LIGHTS WILL NOT COME ON MAKING IT IMPOSSIBLE TO DETERMINE SPEED YOU ARE GOING. SWITCHING FROM AUTOMATIC TO MANUAL CONTROL OF HEADLIGHTS HAS NO EFFECT ON DASH LIGHTS. THEY STAY OFF! I BELIEVE THIS AFFECTS ALL CURRENT FORD VEHICLES. *TR

STARTED TRUCK AT 0700 AM, OUTSIDE TEMPERATURE WAS 50 DEGREES. THE REAR WINDOW WAS FOGGY SO I TURNED ON THE REAR DEFROSTER. AFTER ABOUT 15 MINUTES OF DRIVING ALONG A ROAD WITH NO TRAFFIC I HEARD A LOUD EXPLOSION THAT SOUNDED LIKE A LARGE ROCK HAD LANDED ON THE ROOF OF MY TRUCK. I PULLED OVER AND INSPECTED MY ROOF AND ALL EXTERIOR PANELS OF THE VEHICLE AND DID NOT NOTICE ANY DAMAGE THAT COULD HAVE JUSTIFIED THE NOISE. I COULD NOT FIND ANY "ROCKS" IN OR AROUND MY VEHICLE...NO PEDESTRIANS WERE IN SITE. RETURNED TO CAB AND AS I WAS PULLING BACK ONTO THE ROADWAY I NOTICED THAT MY REAR WINDOW (RIGHT PANEL) WAS SHATTERED. TOOK VEHICLE TO FORD DEALERSHIP THAT EVENING AND WAS TOLD IT WAS NOT A WARRANTABLE REPAIR. THE GLASS REMAINED INTACT AND THERE WERE NO VISIBLE SIGNS OF A PROJECTILE HITTING THE GLASS (I HAVE PHOTOS). I INSISTED THAT A WARRANTY CLAIM BE OPENED, AND I CONTACTED CUSTOMER RELATIONS. FORD THEN TESTED THE DEFROSTER AND COULD NOT FIND A MALFUNCTION SO THEY SAID THEY WOULD NOT WARRANTY THE FAILURE. I HAVE PHOTOS, A CASE NUMBER, DEALER INVOICE, AND VOICE MAIL RECORDINGS OF THE 3 WEEKS OF HELL TRYING TO GET FORD TO DO THE RIGHT THING. THEY FINALLY AGREED TO PAY FOR HALF THE WHOLESALE COST OF A REPLACEMENT GLASS; I HAD IT INSTALLED PROFESSIONALLY ON 11/15/2011. *TR UPDATED 11/14/12 *CN UPDATED UPDATED 11/14/2012 *JS

TL* THE CONTACT OWNS A 2010 FORD F-150. THE CONTACT STATED THE UNOCCUPIED VEHICLE BEGAN TO ROLL WHILE PARKED ON A LEVEL SURFACE AND CRASHED INTO A WOODEN FENCE. A POLICE REPORT WAS FILED. THE VEHICLE SUSTAINED MINOR DAMAGE TO THE FRONT END AND WAS TOWED TO AN AUTHORIZED DEALER WHERE IT WAS CURRENTLY BEING DIAGNOSED AND REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 20,000. UPDATED 11/04/11*LJ UPDATED 11/14/11 *BF UPDATED 11/21/11 UPDATED 12/16/11

LEAKING THIRD BRAKE LIGHT RESULTING IN WET ROOF LINER AND SEATS. *TR

TL* THE CONTACT OWNS A 2010 FORD F-150. THE CONTACT STATED THE FLOOR MATS BECAME STUCK UNDER THE ACCELERATOR PEDAL CAUSING THE VEHICLE TO ACCELERATE SUDDENLY. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THE FLOOR MATS WERE ISSUED WITH THE VEHICLE AND TO REQUEST A REFUND FROM THE PARTS DEPARTMENT. THE DEALER DID NOT REMOVE THE FLOOR MATS. THE MANUFACTURER WAS NOTIFIED AND STATED HE NEEDED TO SHOW A RECEIPT BEFORE A REFUND COULD BE ISSUED. THE FAILURE MILEAGE WAS 15,000.

TL* THE CONTACT OWNS A 2010 FORD F-F150 XL. THE CONTACT STATED THAT WHEN COMING TO A STOP, THE VEHICLE WOULD STALL AND ALL THE WARNING LIGHTS WOULD ILLUMINATE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY ADVISED THE CONTACT THAT THE MAIN COMPUTER AND THE WIRING BLOCKS NEEDED REPAIR. THE VEHICLE WAS REPAIRED. THE FAILURE RECURRED APPROXIMATELY 5,000 MILES AFTER REPAIRS AND THE VEHICLE WAS TOWED TO THE DEALER. THE CONTACT WAS AWAITING DIAGNOSIS. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 24,900.

DASH INSTRUMENT LIGHTING DOES NOT ILLUMINATE WHEN MANUALLY TURNING ON THE HEADLAMPS. THE CLUSTER LAMPS ARE APPARENTLY CONTROLLED AUTOMATICALLY BY A SENSOR LOCATED ON THE DASH, HOWEVER IT IS VERY DIFFICULT TO SEE THE DASH METERS WHEN IT IS DARK ENOUGH TO TURN ON THE HEADLAMPS, BUT NOT LIGHT ENOUGH FOR THE SENSOR TO ENGAGE. YOU CAN BE DRIVING IN A RAINSTORM AND HEADLAMPS ARE NEEDED, BUT THE INSTRUMENT CLUSTER LAMPS WILL NOT TURN ON AND IT IS VERY DIFFICULT TO SEE THE ANY OF THE READINGS ON THE GAUGES. APPARENTLY THIS IS A WELL KNOWN PROBLEM, BUT FORD WILL NOT DO ANYTHING ABOUT IT. JUST THE WAY IT THE VEHICLE IS DESIGNED. THIS IS HAZARDOUS CONDITION THAT NEEDS TO BE FIXED. *TR

AROUND 25000 MILES THE TRUCK HAS DEVELOPED A SIGNIFICANT SHAKE WHILE BEING DRIVEN AT 65 OR ABOVE MPH. IT HAS BECOME UNSAFE TO DRIVE ON FREEWAYS. FORD MOTORS REFUSES TO ADDRESS THE SITUATION OR MAKE REPAIRS ALTHOUGH THE VEHICLE IS STILL IN FULL WARRANTY. *TR

TL* THE CONTACT OWNED A 2010 FORD F150. THE CONTACT STATED THAT THE MASS AIR FLOW SENSOR CAUSED THE ENGINE TO STALL WHILE DRIVING 35 MPH. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THEY WOULD HAVE TO REPLACE THE MASS AIR FLOW SENSOR. THE MANUFACTURER WAS CONTACTED WHO FILED A COMPLAINT AND OFFERED NO FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 2010 FORD F150. WHILE PARKED, THE CONTACT NOTICED A BURNING SMELL FROM THE VEHICLE. THE CONTACT INSPECTED THE VEHICLE AND NOTICED A SIX INCH MELTED SPOT ON THE RUBBER NEAR THE FLOORBOARD. AS THE CONTACT DROVE THE VEHICLE, HE NOTICED THAT THE SPOT HAD BECOME LARGER. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE TECHNICIANS WERE UNABLE TO DIAGNOSE THE CAUSE OF THE FIRE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 12,100. THE VIN WAS NOT AVAILABLE.