2013 Ford F-150 Complaint Log

TL* THE CONTACT OWNS A 2013 FORD F-150. THE CONTACT STATED THAT THE WINDSHIELD WIPERS FAILED TO OPERATE. THE VEHICLE WAS TAKEN TO A DEALER, WHO DIAGNOSED THAT THE MULTI FUNCTION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 41,000.

VEHICLE SPUTTERED AND STALLED WHILE SLOWING DOWN ON FREEWAY. AFTER TOWING TO DEALER, DEALER COULD ONLY FIND LOOSE BATTERY CABLE. 2 DAYS LATER ENGINE STALLED AGAIN WHILE ACCELERATING ON FREEWAY WITH SAME SYMPTOMS. VEHICLE WILL NOT START AND IS WITH DEALER WHO INITIALLY SAID NO ISSUES CAN BE FOUND. VEHICLE SYMPTOMS MATCH DESCRIPTION OF "LIMP MODE". *TR

WHILE IN MOTION, WITH AN ADULT PASSENGER BUCKLED IN, THE INDICATOR LIGHT FOR THE PASSENGER SIDE AIR BAG OFTEN INDICATES THE AIR BAG IS OFF. THIS HAS BEEN ONGOING SINCE THE TRUCK WAS PURCHASED. WE HAVE COMPLAINED TO THE DEALERSHIP SEVERAL TIMES. DATE INDICATED BELOW DOES NOT AT ALL REFLECT THE NUMBER OF TIMES THIS HAS OCCURRED.

TL* THE CONTACT OWNS A 2013 FORD F-150. WHILE OPERATING THE VEHICLE, THE TRACTION CONTROL LIGHT WOULD ILLUMINATE AND THE POWER STEERING WOULD SUDDENLY MALFUNCTION. THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN. THE POWER STEERING FAILURES OCCURRED ON MULTIPLE OCCASIONS AND EVENTUALLY WENT OUT COMPLETELY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ELECTRONIC POWER ASSIST ASSEMBLY MALFUNCTIONED. THE ELECTRONIC POWER ASSIST ASSEMBLY WAS REPLACED AND THE FAILURE WAS REMEDIED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 20,000.

MY 2013 FORD F150 HAS HAD TWO DEAD BATTERIES SINCE I PURCHASED IN JULY OF 2013 BRAND NEW. THE FIRST ONE HAPPENED NOV OF 2014, THEY PUT IN A NEW BATTERY AND THE SECOND IN FEB 2015 FORD DEALER CAN'T SEEM TO FIND ANYTHING WRONG SO THEY BASICALLY JUST PUT IN A NEW BATTERY, CURRENTLY 15K MILES. ., BUT THERE IS A POWER DRAW SOMEWHERE. THIS CAN LEAVE ME AND MY FAMILY STRANDED SOME WHERE, NOT SAFE! *TR

I WENT OUT TO MY TRUCK AND STARTED IT UP. I NOTICED THEIR WERE TINY SHINY SPECKS ON THE CENTER CONSOLE. I LOOKED UP AND MY SUNROOF WAS TOTALLY SHATTERED. WHEN I PARKED THE DAY BEFORE EVERYTHING WAS FINE. THERE WERE NO TREES THAT SOMETHING COULD HAVE FALLEN FROM THAT MIGHT HAVE CAUSED THIS. NO OTHER VEHICLES PARKED NEARBY WERE DAMAGED AND VANDALS USUALLY GO FOR SIDE WINDOWS. IT WAS NOT UNUSUALLY COLD. A SHORT SEARCH ON THE INTERNET SHOWS THAT THIS PROBLEM IS NOT AS ISOLATED AS THE FORD DEALER THAT THE BODY SHOP I'M USING CALLED. THERE ARE OTHERS WITH FORD PRODUCTS THAT THIS HAS HAPPENED TO.SOME WERE DRIVING WHEN THEIR SUNROOFS EXPLODED OTHERS CAME OUT FIND THEIR SUNROOFS IN THE SAME CONDITION AS MINE. *TR

TL* THE CONTACT OWNS A 2013 FORD F-150. WHILE DRIVING APPROXIMATELY 40 MPH, THE SUNROOF FRACTURED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER AND THE SUNROOF WAS REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 14,000. UPDATED 01/23/15*LJ UPDATED 6/8/2015 *JS

WHILE DRIVING TO WORK ON THIS MORNING AT ABOUT 60MPH I HEARD A LOUD "BOOM" SOUND AND MOMENTS LATER PULLED BACK THE SUNROOF COVER TO DISCOVER MY SUNROOF HAD SHATTERED. THE GLASS PANEL HAD A HOLE IN THE CENTER AND ALL REMAINING GLASS WAS CRACKED. FORTUNATELY, THE VISOR WAS CLOSED OR I WOULD HAVE BEEN SHOWERED WITH GLASS SHARDS. THE REMAINING GLASS WAS PROTRUDING UPWARD AS IF IT EXPLODED OUTWARDLY. THERE WERE NO VEHICLES NEAR ME TO THROW A ROCK NOR WAS I DRIVING UNDER AN OVERPASS OR BRIDGE. I TOOK THE TRUCK TO FORD OF WEST MEMPHIS AND DESCRIBED WHAT HAPPENED. THE SERVICE MAN SAID HE WOULD SUBMIT THE REPAIR TO FORD FOR APPROVAL TO REPAIR UNDER WARRANTY SINCE THERE WAS NO IMPACT THAT CAUSED THE BREAKAGE. FORD CUSTOMER SERVICE DENIED MY WARRANTY CLAIM SO I HAD TO GET IT REPAIRED UNDER MY INSURANCE AND PAY THE DIFFERENCE. $1009.68 AND FOUR DAYS LATER I HAVE MY TRUCK BACK. I INSPECTED THE REMOVED GLASS WITH THE DEALER PERSONNEL AND IT IS CLEAR THAT THERE IS A CRACK AT THE FRONT CENTER EDGE OF THE GLASS FROM WHICH ALL OTHER CRACKS PROPAGATED OUT FROM IN A FAN PATTERN. THERE IS NO SIGN OF IMPACT IN THIS AREA AND ITS EVEN PROTECTED WITH THE RUBBER SEAL SUCH THAT IT WOULD BE VERY UNLIKELY THAT ANYTHING COULD IMPACT THE GLASS THERE. I AM GOING TO WRITE A LETTER TO FORD TO DEMAND THEY PAY FOR THIS REPAIR. *TR

WIPERS STUCK IN DELAY MODE EVEN WITH WIPERS OFF. EVERY 10 SECONDS WIPERS WOULD COME ON. TOOK TO DEALER AND THEY REPLACED THE ENTIRE SWITCH MODULE. WAS UNDER WARRANTY. *TR

TL* THE CONTACT OWNS A 2013 FORD F-150. THE CONTACT STATED THAT WHEN HE ATTEMPTED TO ACCELERATE FROM A STOP, THE VEHICLE RAPIDLY ACCELERATED AS THE RPMS INCREASED TO 4000. THE CONTACT APPLIED THE BRAKES AND SHIFTED INTO NEUTRAL HOWEVER, THE VEHICLE DID NOT RESPOND AND THE RPMS REMAINED AT 4000. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSIS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 26,000. UPDATED 11/20/14*CN UPDATED 08/28/2017*CT

LEFT TURN SIGNAL STUCK ON, RIGHT TURN SIGNAL INOPERABLE. *TR

WE HAVE HAD 3 WRECKS IN THIS TRUCK FROM REAR ENDING PEOPLE BECAUSE THE TRUCK WOULD NOT STOP OR THE PEADALWOULD GO TO THE FLOOR I STILL OWN THIS TRUCK BECAUSE I STILL OWE A LOT OF MONEY ON IT. I CANT AFFORD TO GET RID OF IT. SO I JUST HARDLY EVER DRIVE IT UNLESS I HAVE TO IT NORMALLY STOPS EXCEPT THOSE THREE TIMES IT HASN'T I DON'T KNOW WHAT IT COULD BE THE MECHANICS THAT FIXED IT BACK AFTER IT WAS WRECKED SAID EVERYTHING WAS OKAY. ALL THREE TIMES WE WERE ACCELERATING AND HAD TO STOP ABRUPTLY. MY WIFE WRECKED IT ONCE AND I TWICE. THE SECOND TIME I WRECKED IT WAS NOT 24 HOURS AFTER I GOT IT BACK FROM THE BODY SHOP AFTER MY WIFE WRECKED IT. SOMETHING HAS TO BE WRONG BUT IT WORKS MOST OF THE TIME.

UPON TURNING OFF THE IGNITION THE STARTER KICKED ON AND WOULDN'T STOP. GOT TRUCK OUT OF GARAGE. IT DIED IN THE DRIVEWAY. SAW SMOKE AND SPARKS. OPENED THE HOOD AND SAW A SMALL FIRE UNDER THE ENGINE BLOCK. CALLED FD BUT HAD IT OUT BY THE TIME THEY ARRIVED. *TR

TL* THE CONTACT OWNS A 2013 FORD F-150. WHILE DRIVING APPROXIMATELY 5 MPH, THE VEHICLE HESITATED TO STOP WHEN THE BRAKE PEDAL WAS DEPRESSED AND THE BRAKE FLUID WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO A DEALER FOR DIAGNOSTIC TESTING WHERE IT WAS DIAGNOSED THAT THE MASTER CYLINDER AND BRAKE BOOSTER PUMP NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 8,000.

TL* THE CONTACT OWNS A 2013 FORD F-150. THE CONTACT STATED THAT THE ABS, BRAKE AND TRACTION CONTROL WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT A SENSOR NEEDED TO BE REPLACED IN ORDER TO REPAIR THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 20,000.

THIS OCCURRED ON A RAINY HOT DAY SOUTHBOUND TOWARDS CAPE COD. I WAS DRIVING MY SECOND 2013 FORD F150, BOTH OF WHICH HAVE THE ECOBOOST ENGINE. I ATTEMPTED TO PASS ON A TWO LANE ROAD, AND UPON ACCELERATION THE ENGINE BEGAN TO SHUTTER, ENGINE LIGHT CAME ON, ENGINE LOST MOST OF ITS POWER, AND VEHICLE SLOWED DRAMATICALLY. AFTER APPROXIMATELY 20 TO 30 SECONDS THE ENGINE BEGAN TO RETURN TO A NORMAL OPERATING MODE. HAD THERE BEEN ONCOMING TRAFFIC, I WOULD NOT BE WRITING THIS. AS I SAID, THIS IS MY SECOND ECOBOOST, AND I THOUGHT THAT FORD WOULD HAVE FIXED WHAT IS CLEARLY A POTENTIALLY FATAL FLAW WITH THIS ENGINE. I HAD THE SAME ISSUE OCCUR TWICE BEFORE IN MY PRIOR ECOBOOST F150. I BROUGHT THE TRUCK TO A DEALER TODAY FOR ANOTHER MINOR ISSUE AND ASKED THAT THE ECOBOOST ISSUE BE ADDRESSED, BUT THAT REQUEST WAS REJECTED BY THE DEALER, WHOM SIGHTED FORD POLICY. CLEARLY THERE IS A PATTERN OF FAILURE ON THESE ENGINES, AND JUST AS CLEAR IT APPEARS THERE IS AN EFFECTIVE AND ECONOMICAL FIX, BASED ON MY PERSONAL RESEARCH OF AVAILABLE INFORMATION ON LINE. IT IS UNEXPLAINABLE WHY FORD WOULD NOT GET IN FRONT OF THIS ISSUE BEFORE THERE IS A FATAL ACCIDENT. *TR

THERE WAS A CLUNKING NOISE AND THEN GRINDING NOISES, PARTICULARLY LOUD WHEN APPLYING THE BRAKES. I STOPPED AT THE NEAREST TIRE/BRAKE CENTER (TIRES PLUS, 2975 UNIVERSITY PKWY, SARASOTA FL). THEY FOUND THAT THE FRONT RIGHT BRAKE CALIPER BOLTS WERE COMPLETELY MISSING AND THE INSIDE OF WHEEL WAS GROOVED WHERE IT HAD BEEN RUBBING AGAINST THE BOLT BEFORE IT BROKE OFF. THEY ADVISED TAKING IT TO FORD, WHICH I DID. FORD KEPT THE CAR AND FIXED THE CALIPER AND REPLACED THE WHEEL WITH A NEW WHEEL, BUT DID NOT HAVE ANY EXPLANATION FOR HOW BOLTS COULD WORK LOOSE. *TR

WHILE TRAVELING ON THE HIGHWAY GOING ABOUT 50 MILES PER HOUR, THE VEHICLE LOSS POWER AND WOULD NOT RESPOND TO ME PRESSING ON THE GAS PEDAL. I PULLED OVER TO THE SIDE OF THE ROAD AND STOPPED, THEN THE VEHICLE START TO SHUDDER REAL BAD. I TURNED OFF THE VEHICLE AND RESTARTED IT, AND THE PROBLEM DISAPPEARED FOR ABOUT A WEEK, THEN IT OCCURRED AGAIN WITH THE SAME EFFECTS. *TR

ON THIRD DAY OF OWNERSHIP THE BRAKES FAILED AND CAUSED 6000.00 DAMAGE. WHILE PARKING ON THE 4 TH LEVEL OF A PARKING GARAGE @ 10 MPH DID A U TURN TO BACK INTO A PARKING PLACE; THE BRAKES FAILED TO THE FLOOR AND THE THE TRUCK SURGED FORWARD AND HIT A CONCRETE WALL CAUSING 6000.00 FRONT EN DAMAGE . FORD WOULD NOT ACCEPT ANY RESPONSIBILITY.

TL* THE CONTACT OWNS A 2013 FORD F-150. THE CONTACT STATED THAT THE CHECK ENGINE INDICATOR ILLUMINATED AND THE VEHICLE MISFIRED. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN WAS UNABLE TO DETERMINE THE CAUSE OF FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 30,200.

LOUD SCREECHING. TOOK IT TO MY LOCAL MECHANIC AND WAS TOLD TO TAKE MY TRUCK TO FORD. MY CALIPERS MAY BE CALIBRATED INCORRECTLY. THE WHEELS WERE TAKEN OFF AND THE DRIVERS SIDE BRAKES WERE ENGRAVED DUE TO THE METAL ON METAL BRAKING. MY FINGER WOULD BE ABLE TO FIT INTO THE DEEP ENGRAVED SCRATCH ON THAT BRAKE. THE PASSENGER SIDE WAS NOT THE SAME BUT THE MECHANIC SAID THAT IT WAS GOING TO HAPPEN SOON IF IT'S NOT TAKEN CARE OF QUICKLY. I WAS TOLD THAT THE BRAKES, BRAKE PAD AND ROTORS WERE COMPLETELY RUINED. TO MY AMAZEMENT THE DASH BOARD CONTROLS STATE THAT MY BRAKES ARE FINE. MY MECHANIC SAID THIS IS A MANUFACTURES DEFECT AND NEEDS TO BE SEEN BY FORD. *TR

DRIVING IN RAINY CONDITIONS ATTEMPTING TO ACCELERATE MY TRUCK STARTED TO LOSE POWER, SHAKING AND CHECK ENGINE LIGHT STARTED TO FLASH. AFTER GETTING OUT OF TRAFFIC TO PULL OVER CALLED MY WIFE TO BRING ME MY O.B.D HAND HELD FOUND THAT I HAD CODES P0300, P0304, P0305 AND P0306 WHICH IS FOR CYLINDERS MISFIRING . THIS IS THE SECOND TIME THIS HAS HAPPENED IN HEAVY TRAFFIC CONDITION IT COULD EASILY CAUSE A TRAFFIC ACCIDENT, DOES SOMEONE HAVE TO DIE BEFORE YA'LL TAKE ACTION. MY TRUCK IS AT KENLY FORD IN KENLY NORTH CAROLINA AND LIKE THE FIRST TIME THEY PLAY IT OFF LIKE I DON'T KNOW WHAT I AM TALKING ABOUT AND THEY ALWAYS SAY THEY CAN'T FIND ANYTHING WRONG WITH IT. PLEASE DON'T SIT AROUND AND LET THIS PROBLEM COST SOMEONE THEIR LIFE...... *TR

ELECTRONIC POWER ASSIST STEERING QUIT WORKING WHEN DRIVING. *TR

I REPLACED MY BREAKS (ALL OF THEM FRONT AND REAR) IN AUGUST OF 2014. NOT EVEN ONE YEAR OF OWNING THE VEHICLE AND ONLY ABOUT 13,000 MILES. THEY WOULD SHUDDER AND SHAKE WHEN I APPLIED THE BRAKES. FORD TOLD ME IT WAS NOT COVERED UNDER WARRANTY AND IT AS "NORMAL WEAR AND TEAR." FAST FORWARD, JULY OF 2015. THE BREAKS ARE DOING THE SAME THING AGAIN. SHUDDERING AND SHAKING. I AGAIN TAKE IT INTO FORD, AND THEY ARE TELLING ME THE ROTORS ARE CRACKED AND I AM GOING TO HAVE TO REPLACE THEM. WITHIN A YEAR AND NOW AT ONLY 27,000 MILES. THEY ASKED ME IF I TOW A LOT OR HEAVY ITEMS. I TOLD THEM I HAVE NEVER TOWED ANYTHING AND ONLY DRIVE THE VEHICLE 3 DAYS PER WEEK. FORD HAD NO EXPLANATION OF HOW IT COULD HAVE HAPPENED; HOWEVER, AGAIN IT IS NOT COVERED UNDER WARRANTY. BREAKS/ROTERS ARE NOT COVERED! AT 13,000 AND AT 27,000 THERE IS NO REASON ANY BREAKS OR ROTERS NEED TO BE REPLACED. I OWNED A 2002 FORD F-150 AND DID NOT NEED BREAKS UNTIL 70,000 MILES. THERE IS A PROBLEM!

THIS BRAND NEW TRUCK IS MISFIRING. WHEN I INQUIRED ABOUT WHY THIS WAS HAPPENING I WAS TOLD THAT FORD IS STILL INVESTIGATING THE PROBLEM BUT HAS NOT EVEN REACHED OUT THE CUSTOMERS WHO JUST PAID ALL THIS MONEY FOR THESE TRUCKS LIKE ME AT A SUM OF 50,000.00. I'M TOLD THIS PROBLEM HAS BEEN GOING ON SINCE 2011 WHEN THE ECOBOOST ENGINE WAS INTRODUCED. WHERE IS THE CUSTOMER SERVICE FORD! SO MANY PEOPLE HAVE HAD THIS PROBLEM WITH THIS ECOBOOST ENGINE AND YOU CAN'T TELL ME YOU DIDN'T KNOW OF THESE PROBLEMS BEFORE CONTINUING TO SELL THESE TRUCKS TO PEOPLE. I THOUGHT YOU WERE BETTER THAN CHEVROLET BUT I'M STARTING TO FEEL DIFFERENTLY. *TR

TL* THE CONTACT OWNS A 2013 FORD F-150. WHILE DRIVING 60 MPH, THE VEHICLE'S SPEED DECLINED AND WOULD NOT ACCELERATE. THE FAILURE OCCURRED TWICE. THE DEALER STATED THAT THE FAILURE WAS DUE TO HUMIDITY AND MOISTURE. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 10,400.

TL* THE CONTACT OWNS A 2013 FORD F-150. THE CONTACT STATED THAT THE PASSENGER SIDE REARVIEW MIRROR DID NOT PROVIDE PROPER VISIBILITY WHEN HAULING A TRAILER. THE MIRROR INDICATED THAT OBJECTS WERE AT A GREATER DISTANCE WHEN IN REALITY THE OBJECTS WERE CLOSER. THE FAILURE ALMOST CAUSED A CRASH. THE DEALER WAS UNABLE TO REMEDY THE FAILURE. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 16,500.

SEAT BELT LATCH FAILED, CAME APART ON IMPACT. *TR

WHILE DRIVING MY TRUCK THE POWER STEERING WENT OUT AND THE DASH FLASHED POWER STEERING ASSIST DEFAULT. THIS HAPPENED 4 TIMES THAT DAY AND EACH TIME IF I STOPPED AND TURNED THE TRUCK OFF AND RESTART IT WOULD BE FINE. THIS HAPPENED RANDOMLY. TOOK IT TO THE DEALER AND THEY ACT LIKE THEY KNOW WHAT IS GOING ON BUT REFUSE TO TELL ME EXACTLY WHAT. THE SAY THE RACK IS OUT. THE 2014 HAS A PROBLEM FOR THIS AND IS UNDER A RECALL BUT THE 2013 THEY ARE MAKING ME PAY AND MY EXTENDED WARRANTY IS REFUSING TO PAY. SOUNDS LIKE FORD KNOW ABOUT THIS BUT ARE TRYING TO COVER IT UP. THE DEALER SHIP SAID IT MUST BE A BIG DEAL ID THEY WANT THE CORE BACK AFTER REPLACING THE RACK. *TR

BAD STEERING VIBRATION WHEN BRAKING AT HIGHWAY SPEEDS. TOOK VEHICLE TO DEALER AND THEY INDICATED WARPED ROTORS THAT HAD TO BE MACHINED BACK TO PROPER SURFACE - ALREADY!. VEHICLE IS ONLY A FEW MONTHS OLD, ONLY APPROX. 15K MILES. HAVE NOTICED ONLINE THAT OTHERS HAVE HAD THE SAME ISSUE. THIS SEEMS LIKE A SAFETY CONCERN WITH FORD USING SUB-STANDARD BRAKE ROTOR MATERIALS. ADDITIONALLY, THE VEHICLE WOULD DRIFT TO THE LEFT - DEALER INDICATED ALIGNMENT ISSUE, BUT REQUIRED $450 ADDITIONAL KIT IN ORDER TO ALLOW FOR ADJUSTMENT SINCE IT WAS ALREADY AT PEAK OF SPECS (VEHICLE HAS NEVER HAD ALIGNMENT SINCE IT WAS NEW, VEHICLE HAS NEVER HAD AN INCIDENT THAT WOULD CAUSE MISALIGNMENT). VEHICLE SEEMS UNSAFE WITH THESE ISSUES AND NOW THAT THE ROTORS ARE 'THINNER' DUE TO THE RESURFACING, THE WARPING WILL LIKELY OCCUR MORE FREQUENTLY UNTIL THEY (AND OTHER BRAKE PARTS AND/OR SUSPENSION AND STEERING PARTS) NEED TO BE REPLACED. THIS CAN LEAD TO PREMATURE BRAKE, COMPONENT, SUSPENSION AND STEERING SYSTEMS WEAR AND/OR FAILURE WHICH SHOULD BE A MAJOR SAFETY CONCERN. FORD WOULD NOT WARRANTY THE ALIGNMENT ISSUE AND EXTRA COST NOR REPLACEMENT ROTORS BUT ONLY RESURFACE ('TURN') THE ORIGINAL ROTORS. *TR

BRAKE FAILURE WHILE PULLING A TRAVEL TRAILER ON I-95 IN VIRGINIA. THE LOW BRAKE FLUID LIGHT CAME ON AND THEN THE COMPLETE BRAKE FAILURE LIGHT CAME ON AND WE HAD NO BRAKES. I WAS ABLE TO COAST TO A STOP ON AN UPHILL EXIT RAMP. THE VEHICLE AND TRAILER HAD TO BE TOWED TO A FORD DEALERSHIP. WAS TOLD BY THE SERVICE MANAGER AT THE FORD DEALERSHIP THAT THE MASTER CYLINDER HAD FAILED AND THE FLUID WAS PUMPED INTO THE BRAKE BOOSTER AND CONTAMINATED THE ENTIRE BRAKE SYSTEM.

COMPLETE BRAKE FAILURE WHILE PULLING A TRAVEL TRAILER ON I-95 IN VIRGINIA. THE LOW BRAKE FLUID LIGHT CAME ON, IMMEDIATELY FOLLOWED BY THE BRAKE FAILURE LIGHT COMING ON. FORTUNATELY, I WAS ABLE TO COAST TO ALMOST A STOP AT AN UPHILL EXIT RAMP AND THEN APPLY THE EMERGENCY BRAKE. THE TRUCK AND TRAVEL TRAILER HAD TO BE TOWED TO THE NEAREST FORD DEALERSHIP. THE SERVICE MANAGER TOLD ME THAT THE MASTER CYLINDER HAD FAILED AND THE BRAKE FLUID WAS PUMPED INTO THE BRAKE BOOSTER AND CONTAMINATED THE WHOLE BRAKING SYSTEM. ALL PARTS NEEDED TO NE REPLACED.

THERE IS A CHEMICAL SMELL THAT COMES AND GOES FROM THE AIR VENTS WHEN THE A/C IS ON. *TR

AS I TRIED TO ACCELERATE TO PASS A VEHICLE THE MOTOR IN MY TRUCK STARTED TO MISS, THE CHECK ENGINE LIGHT FLASHED ON AND OFF AND I WAS NOT ABLE TO ACCELERATE. THE MOTOR PROCEEDED TO IDLE EVEN THOUGH I WAS PUSHING IN THE GAS PEDAL. AFTER ABOUT 15 SECONDS OF NO RESPONSE TO THE GAS PEDAL BEING PUSHED THE ENTIRE TRUCK STARTED SHAKING AS THOUGH IT WAS ABOUT TO FALL APART. ANOTHER 30 SECONDS LATER AND EVERYTHING WENT BACK TO NORMAL. THIS OCCURRED IN A 2013 F-150 WITH THE ECOBOOST MOTOR. *JS

REGULAR MORNING, RIGHT AS I WAS DRIVING OUT OF THE PARKING LOT, TWO ALARMS WENT OFF: "POWER TRAIN" AND "SERVICE ENGINE SOON". AT FIRST I THOUGHT IT WAS AN ERROR SO I CONTINUED TO DRIVE OUT OF THE PARKING LOT. NOT EVEN 10 YARDS OUT, MY TRUCK BEGAN TO JERK FORWARD SO I PUT ON PARK AND SHUT THE ENGINE OFF. I STARTED AGAIN, ATTEMPTED TO DRIVE BACK TO MY PARKING STALL, AND SAME THING HAPPENED. I BOUGHT THIS TRUCK ABOUT 10 MONTHS AGO AND IT ONLY GOT 7800 MILES ON IT. I HAVEN'T PUT ANY STRENUOUS WORK LOAD ON THIS TRUCK, MAINLY USED FOR COMMUTING SO FAR. *TR

AFTER DRIVING FOR SEVERAL HOURS ON THE INTERSTATE WE HAD STOPPED TO RE-FUEL. UPON RE-ENTRY ONTO THE INTERSTATE THE TRUCK FAILED TO ACCELERATE, THE CHECK ENGINE LIGHT CAME ON, THE TRUCK WAS SHAKING IT TOOK 30-40 SECONDS BEFORE NORMAL OPERATION RESUMED. THIS IS THE 3RD TIME THIS HAS HAPPENED, TWICE ON OF WHICH WERE ON THE INTERSTATE WHILE ATTEMPTING TO MERGE INTO TRAFFIC OR PASS VEHICLES. ALL THREE TIMES THE CONDITIONS HAVE BEEN HIGH HUMIDITY,RAIN & TRAVELING AT A RELATIVELY CONSTANT SPEED FOR AN EXTENDED PERIOD OF TIME. *TR

TL* THE CONTACT OWNS A 2013 FORD F-150. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE STALLED. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED ONLY DURING RAINY OR HUMID WEATHER CONDITIONS. THE VEHICLE WAS TAKEN TO A DEALER ON THREE SEPARATE OCCASIONS WHERE THE SIX SPARK PLUGS, CONVERTER ASSEMBLY, AND NUTS WERE REPLACED. IN ADDITION, THE PCM WAS UPDATED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 11,132.

I BOUGHT A 2013 F-150 WITH 7 MILES ON IN 8/2013. AT 22,000 MILE THE INSIDE OF THE FRONT PASSENGER TIRE WAS BALD. BOTH REAR TIRES WAS BALD IN THE CENTER. FORD SERVICE ADVISER AND THE SERVICE MANAGER TOLD ME THAT THE F150 TRUCKS WHERE "EATING THE TIRES OFF". THE DEALER SHIP GOT ME A CREDIT TOWARDS NEW TIRES BUT ALTHOUGH THESE WHERE FACTORY INSTALLED THEY SAID 50% WAS THE BEST THEY COULD KNOCK OFF THE PRICE. MY ALIGNMENT WAS OFF ON THE FRONT BY .01 DEGREES AND THEY SAID THEY HAD VERIFIED TIRE ROTATION HAD OCCURRED THAT IT WAS A MALFUNCTION IN THE TIRE CAUSED BY THE TRUCK. *TR

2013 FORD F-150. CONSUMER WRITES IN REGARDS TO AIRBAG SYSTEM, CRUISE CONTROL SYSTEM AND OTHER ELECTRICAL ISSUES. *SMD THE CONSUMER STATED HE RETURNED THE VEHICLE TO THE DEALER TWICE, FOR THE ISSUES. THE DEALER FAILED TO IDENTIFY ANY ELECTRICAL FAULTS IN THE AIR BAG SYSTEM. A MONTH LATER, DURING SERVICE ON THE AIR BAGS, THE HORN FAILED TO OPERATE. *JB

ONLY HAPPENED ONCE BUT I TIRED TO USE THE KEY FOB TO UNLOCK THE DOORS. IT DID NOT DO ANYTHING FOR THE TRUCK, NONE OF THE BUTTONS WOULD. UNLOCKED THE DOOR WITH THE KEY HAD TO START IT BEFORE THE ALARM WENT OFF. LOCKED IT GRABBED THE SPARE KEY CAME BACK A FEW MINUTES LATER THE SAME THING HAPPENED. NEITHER KEY THAT CAME WITH THE TRUCK WOULD RESPOND, DEALERSHIP COULD VERIFY THE PROBLEM. *TR

ON SLOW TAKE OFF THE TRUCK HAS A VIBRATION UP TO 5 MPH. IT DOES NOT HAPPEN EVERY TIME UNLESS THERE IS SOMETHING BEING TOWED BEHIND IT. *TR

TL* THE CONTACT OWNS A 2013 FORD F150. THE CONTACT STATED THAT WHILE DRIVING IN A PARKING LOT, THE VEHICLE SUDDENDLY ACCELERATED AND CRASHED INTO A PARKED VEHICLE. THE CONTACT INDICATED THAT AFTER PUTTING THE VEHICLE IN REVERSE AND BACK INTO DRIVE THE FAILURE RECURRED, CAUSING THE CONTACT TO CRASH INTO TO THE VEHICLE A SECOND TIME. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE DEFECT. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE FAILURE MILEAGE WAS 14,000.

KNOCKING IN THE STEERING WHEEL WHILE DRIVING ON SMOOTH ROADS, FELT MOSTLY DURING WARMER TEMPERATURES ABOVE 80 DEGREES F. MOST NOTICEABLE ABOVE 95 DEGREES F WHEN DRIVING ON FLAT ROADS THAT REQUIRE NO COUNTER STEERING TO MAINTAIN THE LANE. TAKEN IT TO FORD TWICE AND HAVE BEEN TOLD ONCE THAT THE KNOCK COULD NOT BE FELT, SECOND VISIT TO A DIFFERENT DEALER THE SERVICE MANAGER FELT THE PROBLEM BUT THE FRONT END TECHNICIAN STATED IT IS NORMAL ROAD FEEL. BOTH FRONT TIRES ARE WEARING ON THE OUTER TWO TREADS AS IF THE FRONT END NEEDED AN ALIGNMENT BUT BOTH DEALERSHIPS HAVE CHECKED THE ALIGNMENT STATING IT IS GOOD. VERY CONCERNED ABOUT THE HANDLING CHARACTERISTICS OF THIS TRUCK, THE SAME HIGH TEMPERATURES ALSO CAUSE THE TRUCK TO BE VERY SENSITIVE THE CROSSWINDS AND PASSING VEHICLES. ANY MALFUNCTIONING STEERING PROBLEMS SHOULD HAVE THE ATTENTION OF THE NTSB FOR SAFETY CONCERNS AND CERTAINLY THE CONSUMER PROTECTION AGENCY THAT NEEDS TO PROTECT PEOPLE WHO PURCHASE VEHICLES WITH FULL WARRANTIES BUT WHO'S PROBLEMS ARE BEING IGNORED BY MANUFACTURES. *TR

MY 2013 FORD F150 XLT BEGAN FLASHING A WARNING SAYING SERVICE ADVANCETRAC. THEN IT IMMEDIATELY BEGINS FLASHING SHIFT TO PARK. THE TRUCK THEN BEGINS TO DOWNSHIFT CAUSING A RAPID SLOWING OF THE TRUCK.. WHEN I GET TO THE SIDE OF THE ROAD TO STOP I HEAR METAL ON METAL GRINDING NOISES FROM THE ENGINE COMPARTMENT THAT I BELIEVE IS THE TRANSMISSION TRYING TO SHIFT TO PARK... THE TRUCK THEN LOSES ALL BLINKERS AND FLASHERS AS WELL AS ALL LIGHTING ON THE INSTRUMENT PANEL. I WAS ABLE TO DRIVE IT TO A SAFE LOCATION OFF THE ROAD THIS TIME.. THE TRUCK RANDOMLY CONTINUES THIS AND ITS BEEN IN THE SHOP SEVERAL TIMES AND THEY SAY NOTHING IS WRONG WITH IT. I FINALLY GOT FED UP AND BEGAN VIDEO OF THE DASH DISPLAY IN ORDER TO DOCUMENT MY SAFETY AND PROBLEMS. THIS TRUCK IS 9 MONTHS OLD AND HAS 14000 MILES ON IT. IT HAS DONE IT AGAIN AND ALL ELECTRICAL SYSTEMS WOULD NOT REBOOT AND LEFT ME STRANDED FOR A LONG TIME. WE HAVE BEEN DRIVING ON I95 AT 75MPH DURING HOLIDAY TRAFFIC AND IT HAPPENED AGAIN AND WE LITERALLY THOUGHT WE WOULD BE KILLED BECAUSE CARS HAD TO SLAM ON BRAKES TO AVOID OUR DISABLED CAR. IT WAS EVEN SCARIER SINCE MY 6MONTH OLD DAUGHTER WAS IN THE VEHICLE THEN.WE ARE AT A LOSS BECAUSE FORD HAS COMPLETELY IGNORED THE PROBLEM AND JUST ASSUMES I WILL STOP MAKING THEM FIX THIS AT SOME POINT. I'M IN A 1 CAR FAMILY AND BOUGHT THIS TO ACCOMMODATE MY NEW BABY AND HAVE HER A SAFE RIDE...THIS PROBLEM IS DANGEROUS AND IT IS GOING TO HURT OR KILL SOMEONE IF ITS LEFT UNADDRESSED. [XXX] AT JIM HUDSON FORD SERVICE HAS TOLD ME HE KNOWS ITS SOMETHING WRONG WITH IT BUT FORD WILL NOT ALLOW HIM TO FIX IT UNDER THE WARRANTY TERMS FOR NEW TRUCKS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

ENGINES RUNS ROUGH ESPECIALLY AT IDLE AND OTHER RANDOM TIMES THROUGH THE DAY. COOLANT LOSS CONTINUING FROM NEW IN JULY 2013 TO PRESENT DAY MAY 2014. EVIDENCE OF WATER IN OIL WITH MILKY RESIDUE IN FILLER CAP. NO EXTERNAL LEAKS. DEALER AND FORD SAY THAT COOLANT LOSS IS NORMAL AND MILKY RESIDUE IN ENGINE OIL IS NORMAL. FORD WILL NOT AUTHORIZE ANY REPAIRS. *TR

DRIVING AND TRUCK DIED, WITHOUT POWER, BRAKES, STEERING DIFFICULT., NO DASH LIGHTS, NO HAZARD LIGHTS, NOTHING. TRIED TO RESTART, NOTHING, PUSHED IT OUT OF HIGHWAY. USED CAR DEALER, REPLACED PCM? NOW IT DRIVES, ENGINE LIGHT ON. TAKING TO DEALER, FIRST AVAILABLE APPOINTMENT NEXT WEEK. 28,000 MILES F150 2013 4X4 PICKUP. ONLY GETTING 13.5 MPG WITHOUT TRAILER, WORSE WITH. NOT HAPPY. *TR

TL* THE CONTACT OWNS A 2013 FORD F-150. THE VEHICLE WAS BEING REFUELED WHEN THE METAL STOPPER WITHIN THE FUEL TANK DID NOT ENGAGE AND FUEL SPILLED OUT OF THE FUEL TANK. THE CONTACT WAS UNABLE TO INSERT THE FUEL PUMP NOZZLE BECAUSE THE CAPLESS ENTRY POINT WAS BLOCKED BY THE METAL PIECE IN THE FUEL TANK. THE DEALER INFORMED THE CONTACT TO FORCE THE NOZZLE INTO THE FUEL TANK. THE CONTACT DID NOT HEED THE DEALER'S SUGGESTION. THE CONTACT WAS PLANNING TO HAVE THE FAILURE DIAGNOSED AND REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 5,500.

2013 FORD F150 ECOBOOST SUPERCREW (157" WB) WHEN LOADED EXHIBITS PULSE/BUCKING/SHAKING WHEN TAKING OFF FROM A STOP. NOTICEABLY WORSE AS MORE LOAD IS APPLIED. VEHICLE IS RATE WITH PAYLOAD OF 1500 LBS AND IT ONLY TAKES 200-300 LBS IN THE BED TO FEEL IT AND WHEN YOU HAVE 700-800 LBS IT LITERALLY BUCKS. HAD AT DEALER MULTIPLE TIMES AND BEEN IN CONTACT WITH FORD TECH LINE WHO ALL SAY THAT NO DAMAGE OR SAFETY ISSUE EXISTS AND TO LIVE WITH IT. I PAID $42K FOR THIS VEHICLE AND NOW I CAN'T EVEN PUT ANYTHING INTO THE BED TO TO UNSAFE STARTS THAT ARE GOING TO LEAVE ME STRANDED. TO MAKE MATTERS WORSE THE COMPUTER TRIES TO COMPENSATE FOR THE VIBRATIONS AND STARTS TO LOWER POWER CAUSING IT TO NOT GO WHICH IS DANGEROUS IN LEFT HAND TURN SITUATIONS. THE TECH SAID THERE WAS NOTHING THEY COULD DO AS FORD STATES THESE ARE KNOWN ISSUES. *JS

TL* THE CONTACT OWNS A 2013 FORD F-150. WHILE DRIVING APPROXIMATELY 20 MPH AND MAKING A LEFT TURN, THE VEHICLE MADE A GRINDING SOUND AND BECAME DIFFICULT TO STEER. IN ADDITION, THE CONTACT STATED THAT THE SERVICE ADVANCE TRAC WARNING INDICATOR ILLUMINATED. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MECHANIC STATED THAT THE STEERING GEAR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 37,000.

WHILE DRIVING ON INTERSTATE 81 NEAR DIXIE CAVERNS, VIRGINIA, WHILE ENTERING CURVE ON INTERSTATE, THE STEERING SEEMED TO FAIL AND WOULD NOT TURN. IMPACTED THE GUARDRAIL AND CAME TO A STOP. NO OTHER VEHICLES WERE INVOLVED. THE SYSTEM TO ALERT 911 ALSO FAILED. THE HORN HONKED FOR APPROXIMATELY ONE MINUTE THE SIDE CURTAIN AIRBAGS DEPLOYED. TRUCK WAS DAMAGED ON THE ENTIRE PASSENGER SIDE. INQUIRED AT DEALERSHIP ABOUT STEERING PROBLEMS WITH FORDS AND WAS TOLD THERE WERE NONE. *TR