2013 Ford F-150 Suspension Problems

I had recall 19N01 and had a local repair shop complete the repair JR's Transmission in Catskill, NY. My local dealer RC Lacy would not cover the recall. I had the repair completed on 11/2024. I would like to be reimbursed for the repair. I was going in for surgery for throat cancer at the time of the warranty.

Hello, A few weeks ago while I was heading down highway 49 in Tuolumne County, the spindle that holds the front wheel on my truck broke, sending my front left wheel down the opposite direction and my truck crashing down into the asphalt to a sudden stop. Thankfully I was able to maintain control enough of the truck to keep it from running off the road and flipping over. So many things made this a very lucky occurrence for me, because I was heading down the highway to Mariposa and many curves that had it happened there, would have sent me off the cliffs many hundreds of feet down. As I was being driven by the tow truck driver talking about my accident, we realized he had never seen this ever happen before. I was also told by the mechanic that something like this "just does not happen and should never happen". I could have had my entire family with me and we could have all perished because of a failure that "is not supposed to happen". I have also read there is a huge recall for this part on these trucks, although my truck does not fall under the recall and this is why I am asking for your help. I have saved all the broken parts, have photos of them all and of the truck broken on the side of the road. I feel this issue should be brought to the attention of FORD, but they will not talk to me about it, which is why I am reaching out to you. I also have a bit of PTSD, because I am scared to drive my truck because I am worried the new replaced part, could have a similar defect, so I will not allow passengers to ride with me until it is confirmed safe to drive. The problem was not reproduced by anyone. The vehicle was not inspected, although the CHP was on scene, but I have not checked to see if a report was filed There was absolutely no advanced warning of any kind. The wheel just suddenly broke off. Is this something you can address and help me with?

TL* THE CONTACT OWNS A 2013 FORD F-150. WHILE DRIVING APPROXIMATELY 30 MPH, THE FRONT END OF THE VEHICLE MADE A GRINDING NOISE. THE VEHICLE WAS TAKEN TO MEDVED FORD (1404 S WILCOX STREET, CASTLEROCK, CO 80104) WHERE IT WAS DIAGNOSED THAT THE DRIVER AND PASSENGER SIDE WHEEL BEARINGS FAILED AND NEEDED REPLACEMENT. THE CONTACT ALSO STATED THAT THE WHEEL BEARINGS WERE CHANGED TWICE IN THE PAST. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 135,000.

TL* THE CONTACT OWNS A 2013 FORD F-150. THE CONTACT STATED THAT WHILE DRIVING THE FRONT OF THE VEHICLE LOWERED WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED TO TRI-STAR FORD LOCATED AT (930 US-22, BLAIRSVILLE, PA 15717, (724) 459-9300. THE DRIVER?S SIDE FRONT STRUT WAS REPLACED. THE CONTACT STATED THAT BOTH DRIVER AND PASSENGER FRONT STRUTS WERE ONCE REPLACED BY THE SAME DEALER BEFORE. THE CONTACT ALSO STATED THAT BOTH LEAF SPRINGS PREVIOUSLY FRACTURED. THE CONTACT WAS ALSO CONCERNED ABOUT EXTREME RUST TO THE SUBFRAME OF THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 97,000. *BF CONSUMER STATED LOTS OF MECHANIC ISSUES WITH THEIR VEHICLE AND HAD PARTS REPLACED. THERE HAS BEEN 7 OCCURRENCES.*JB

FORD 2013 F-150 BOTH FRONT SHOCKS LEAKING AT 32,000 MILES. DEALER STATES THIS IS NOT NORMAL AND THEY NEED TO BE REPLACED. WARRANTY EXPIRED JAN 2016. EXTENDED WARRANTY COVERS MCPHERSON STRUT BUT NOT THE LEAKY SHOCK INSIDE THE STRUT ASSY. CORPORATE FORD STATES THEY WILL NOT WARRANTY. FORD KNOWS ABOUT THIS ISSUE AS THEY HAVE RELEASED A TECH SERVICE ADVISORY ABOUT WEEPING STRUTS.

2013 FORD F150 ECOBOOST SUPERCREW (157" WB) WHEN LOADED EXHIBITS PULSE/BUCKING/SHAKING WHEN TAKING OFF FROM A STOP. NOTICEABLY WORSE AS MORE LOAD IS APPLIED. VEHICLE IS RATE WITH PAYLOAD OF 1500 LBS AND IT ONLY TAKES 200-300 LBS IN THE BED TO FEEL IT AND WHEN YOU HAVE 700-800 LBS IT LITERALLY BUCKS. HAD AT DEALER MULTIPLE TIMES AND BEEN IN CONTACT WITH FORD TECH LINE WHO ALL SAY THAT NO DAMAGE OR SAFETY ISSUE EXISTS AND TO LIVE WITH IT. I PAID $42K FOR THIS VEHICLE AND NOW I CAN'T EVEN PUT ANYTHING INTO THE BED TO TO UNSAFE STARTS THAT ARE GOING TO LEAVE ME STRANDED. TO MAKE MATTERS WORSE THE COMPUTER TRIES TO COMPENSATE FOR THE VIBRATIONS AND STARTS TO LOWER POWER CAUSING IT TO NOT GO WHICH IS DANGEROUS IN LEFT HAND TURN SITUATIONS. THE TECH SAID THERE WAS NOTHING THEY COULD DO AS FORD STATES THESE ARE KNOWN ISSUES. *JS

TL* THE CONTACT OWNS A 2013 FORD F-150. THE CONTACT STATED THAT THE TIRES WERE RUBBING AGAINST THE WHEEL WELL AND CHUNKS OF THE TIRE WERE PEELING OFF. THE CONTACT STATED THAT THE FAILURE WAS CAUSED BY THE FACTORY AFTER MARKET LIFT KIT THAT WAS INSTALLED ON THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN ATTEMPTED TO REMEDY THE FAILURE FOUR TIMES BY CUTTING PART OF THE WHEEL WELL OUT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 4,800.

THE TRUCK I BOUGHT HAS BEEN SHAKING SINCE THE DAY I PICKED IT UP AND BROUGHT IT HOME. AT 55 MPH THE TRUCK HAS A DISTINCT WOBBLE. IT HAS BEEN BACK TO SHARPNACK FORD TWICE FOR THE PROBLEM AND I WAS TOLD THEY DROVE FOUR OTHER TRUCKS ON THEIR LOT AND THEY ALL DO THE SAME THING. ALSO THEY TOOK THE TIRES OFF OF MINE AND SWAPPED THEM WITH ANOTHER TRUCK WITH THE SAME RESULT. I WAS TOLD THEY TOOK THE DRIVE SHAFT APART AND REBUILT IT, STILL NO FIX. AFTER TWO TIMES BACK TO THE SHOP, I WAS TOLD BY THE HEAD MECHANIC THAT FORD TOLD HIM NO MORE REPAIRS WILL BE DONE TO THIS TRUCK. I CAN SEE THE BED WOBBLE AS I AM GOING DOWN THE ROAD AND AM CONFIDENT THIS IS WHERE THE PROBLEM IS. FORD IS NOT WILLING TO DO ANYTHING ABOUT IT CLAIMING THE FREQUENCY IS WITHIN SPECIFICATION LIMITS. I HAVE ALSO DRIVEN A 2012 AND A 2013 AND BOTH OF THEM DO THE SAME THING. I'M NOT SURE THIS IS A PROBLEM THAT WILL CAUSE IMMINENT DANGER TO ANYONE UNLESS YOU FACTOR IN THE"ROAD RAGE" SOMEONE WILL HAVE AFTER PAYING 45K FOR A BRAND NEW PIECE OF GARBAGE THAT THE MANUFACTURER REFUSES TO DO ANYTHING ABOUT TO FIX. *TR