2015 Ford F-150 Steering Problems

Subject: Safety Defect Report – 2015 Ford F-150 Clock Spring Failure To Whom It May Concern at NHTSA, I am writing to report a safety defect in my 2015 Ford F-150 (VIN: [XXX] ). The steering wheel clock spring has failed, which prevents the use of steering wheel controls to cycle through and monitor critical vehicle information. This creates a safety risk because the driver cannot access important vehicle data while driving. I contacted Ford Motor Company to request assistance, as the repair was quoted at $700. Ford acknowledged my request but refused to provide assistance, stating the vehicle is outside of warranty. However, the clock spring is a safety-critical component that should not fail under normal use. Ford has issued recalls for clock spring failures on other vehicles, which indicates this can be a systemic safety issue. This failure compromises safe vehicle operation and should be investigated as a potential recall matter. Thank you for your attention to this issue. Sincerely, [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

For the past 3 days, I have had intermittent loss of steering from a power steering failure while driving on interstates/highways. Almost completely unable to steer it to safety on the side of the road. Ford has a recall(15S18), but I was told its vin-specific. My truck's vin does not fall under the recall, yet im having the same problems as the recall claims. Reaching out to see if this can be resolved and have a recall initiated. Thank you

As I was driving my 2015 Ford F150 ( 53453 miles)today the electronic power steering quit working and locked the steering wheel as I was rounding a long left turn. As I was coming out of the corner the steering wheel locked and continued to turn left causing me to cross the center line and enter into oncoming traffic.Luckily for me and everyone else the driver of the oncoming car saw me coming over and responded accordingly. I had to force the steering wheel to the right to get the vehicle to respond. Once I had the truck back in my lane the steering started binding and three different faults appeared on the dash. 1. Electronic Power Assist 2. Advance Trac 3. Hill Start Assist. The locking (binding) steering wheel continued for the next 8 miles until I was able to get it safely off the highway. After shutting the vehicle off and restarting it the faults were no longer showing and the steering started working properly. After researching this online it appears to be a very very serious issue with these trucks. I also see that this issue has been reported to the NHTSB by other people with the same vehicle. If not for the alert driver in the oncoming lane there would have been a serious head on collision with sever injuries. I have no choice but to drive this vehicle not knowing if or when this will occur again. This is an issue that more than likely will result in fatalities. I am hoping this will be investigated with top priority.

Vehicle was traveling down the roadway, attempted to make a right turn when vehicle lost steering control and vehicle drive straight into the curb and over the sidewalk. After which the truck threw a code for "power steering assist fault" This feature should not be disable while In motion. It caused an accident.

I let my 83 year old mother use my truck due to expected extreme weather in Houston. While making a right hand turn the steering seized and she had to brake hard to avoid hitting a mailbox. Neither the tow truck drivers nor I could budge the wheel, even to allow it to be put on a flatbed or towed backwards without being sideways. Several error codes paged through the dash upon failure but the only other symptoms was that she said it felt like the steering wheel wanted to fight her right before it happened. Diagnosis - Failed EPAS Electric Power Assisted Steering rack. I take issue with a steering assist system being allowed to catastrophically fail with no warning or ability to manually maneuver safely to the side of the road. My mother could have been killed!

The contact owns a 2015 Ford F-150. The contact stated that after starting the vehicle, the steering wheel seized, with an unknown warning light illuminated. The vehicle was towed to the dealer where the steering gear was replaced. The contact stated that Part Number: GL3Z3504C was replaced. The manufacturer was made aware of the failure. The failure mileage was approximately 139,318.

My steering rack went out. This caused the truck to sway all over the road and was impossible to correct its path.

The contact owns a 2015 Ford F-150. The contact stated that while at red light and attempting to turn the steering wheel to the left when the steering wheel suddenly seized and continues to drive the vehicle forward. The contact stated that they had to apply an excessive amount of force to brake the locking of the steering wheel, however, this caused them to turn to the left an excessive amount. The contact stated shortly after when attempting to turn to the right the failure reoccurred. The contact stated the failure occurred intermittently. There were no warning lights. The contact took the vehicle to the dealer who were not able to diagnose the failure, however, they did state the failure seemed to relate to NHTSA Campaign Number: 15V279000 (Steering). The vehicle had not been repaired as of yet. The manufacturer was made aware of the failure and confirmed the vin was not included. The approximate failure mileage was 100,000.

When driving my truck on the freeway the steering became hard to turn and to control the truck. Steering wheel would turn and click but hard to keep straight on road. was able to drive slowly to a auto repair shop, almost nearly crashed into railing on freeway. Took 190 days for ford to deliver the part. (Sounds like this happened before to other vehicles). The issue was the steering gear stoped working.

The steering assist (i.e. power steering) on this vehicle had a "sudden" and "complete" failure as I was making a 90 degree right hand turn. There was no prior warning. The failure caused me to almost drive into the ditch on the side of the road. Fortunately, I was driving slow on a rural road with no other traffic at the time. Had this happened on a heavy traffic road, this failure could have caused a bad accident. This failure is available for inspection. However, I plan to take this vehicle in to an independent service center on Moday, August 15, 2022 for repair. Currently, the steering wheel is "extremely" hard to turn. I now get the following warning messages when I start the vehicle, which started only after the failure occurred - "Steering Assist Fault Service Required."

I have 2015 f150 and when I tow my camper on the highway at 60mph the front steering starts to pull from left to right and is very unsafe to drive

driving on highway lost power steering on vehicle, steering assist fault-advancetrac warning and hill start assist not available warnings came on on dashboard. There were no prior warning lights leading up to the incident. Car was very difficult to handle and was not easy to get off the road - luckily it was 5 am and no other cars were on the road. car was taken to dealership where the said new steering gear rack and pinion is needed the car has only 52,000 miles on it

TL* THE CONTACT OWNS A 2015 FORD F-150. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE POWER STEERING ASSIST WARNING LIGHT WAS ILLUMINATED. THE CONTACT COASTED TO THE SIDE OF THE ROAD AND TURNED OFF AND RESTARTED THE VEHICLE HOWEVER, THE FAILURE RECURRED. THE CONTACT DROVE THE VEHICLE TO HIS RESIDENCE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.

I OWN A 2015 FORD F150 AND WHILE GOING THROUGH THE MCDONALDS DRIVE THROUGH, AT APPROX 5 MPH I LOST POWER STEERING UNABLE TO TURN LEFT OR RIGHT. ERRORS DISPLAYED ON DASH FOR ELECTRONIC POWER ASSIST FAULT, ADVANCE TRAC FAULT, HILL START ASSIST FAULT. ALSO NO CRUISE CONTROL. PULLED OVER IN AN EMPTY PARKING SPOT, SHUT DOWN THE TRUCK AND RESTARTED THE TRUCK, BUT THERE WAS NO CHANGE TO THE STRING. UNABLE TO DRIVE FURTHER, I HAD TO HAVE THE TRUCK TOWED TO NEARBY DEALERSHIP GREENWAY FORD IN ORLANDO. PER THE SERVICE DEPARTMENT, THE STEERING CONTROL MODULE IS BAD AND WILL REQUIRE REPLACEMENT OF THE STEERING RACK. COST TO ME $1700. I PURCHASED CERTIFIED PRE-OWNED EXTENDED WARRANTY, BUT UNFORTUNATELY THE WARRANTY DOESN'T COVER STEERING RACK. I AM GRATEFUL WE WERE NOT DRIVING ON THE HIGHWAY, AS THIS COULD HAVE TURNED OUT HORRIBLY.

THE VEHICLE FEELS EXTREMELY DANGEROUS WHEN DRIVING. STEERING DRIFTS, WANDERS OR FEELS "LIGHT" AT SPEEDS APPROXIMATELY 25-55 MPH, WHEN CHANGING LANES OR TURNING THRU CURVE IN ROAD. THE ISSUE OCCURS EVERY SINGLE TIME I DRIVE THE VEHICLE. IT SEEMS TO BE AN ISSUE RELATED TO ELECTRIC POWER STEERING (EPAS), STEERING ANGLE SENSOR, AND/OR SOFTWARE RELATED. IT DOES NOT FEEL LIKE A MECHANICAL ISSUE ... NOT BAD ALIGNMENT, TIRE PRESSURE, TIRE WEAR, ETC. IT FEELS EXACTLY AS DESCRIBED HERE FROM FORD F150 FORUM: SSM 47589 - 2016-2018 F-150 - STEERING SYSTEM PULL, DRIFT, AND/OR WANDER - DIAGNOSTIC UPDATE SOME 2016-2018 F-150 VEHICLES MAY EXHIBIT A STEERING DRIFT, PULL, AND/OR WANDER. TO DIAGNOSE THESE CONDITIONS REFER TO PINPOINT TEST (PPT) H - STEERING SYSTEM PULL, DRIFT, WANDER OR STEERING WHEEL IS OFF CENTER IN WORKSHOP MANUAL (WSM) SECTION, 211-00. DO NOT USE PPT I - POOR RETURNABILITY STICKY STEERING OR BINDING TO DIAGNOSE DRIFT, PULL, AND/OR WANDER SYMPTOMS. THESE PINPOINT TESTS ARE IN THE PROCESS OF BEING UPDATED. HTTPS://WWW.F150FORUM.COM/F118/2016-2018-F-150-STEERING-SYSTEM-PULL-DRIFT-WANDER-SSM-47589-A-429311/

TL* THE CONTACT OWNS A 2015 FORD F-150. THE CONTACT STATED THAT WHILE DRIVING AT 25 MPH, THE VEHICLE LOSS POWER STEERING ASSIST AND BECAME DIFFICULT TO STEER. THE CONTACT STATED THAT THE SERVICE POWER STEERING ASSIST WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TURNED OFF AND RESTARTED HOWEVER, THE FAILURE PERSISTED. THE CONTACT CALLED GROOVE FORD LOCATED AT 10039 E. ARAPAHOE RD, CENTENNIAL, CO 80112, (720) 466-2895, TO SCHEDULE AN APPOINTMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 41,980.

AS I TURN MY TRUCK TO THE LEFT THE STEERING GETS STUCK A BIT AND REQUIRES FORCE TO GET THE STEERING WHEEL BACK FROM THAT POSITION. SOMETHING APPEARS TO BE GETTING HUNG UP.

I HAVE A 2015 FORD F150. WHEN DRIVING ON THE HIGHWAY, I GET A LOSS OF STEERING CONTROL WHILE I AM TRYING TO CENTER MY STEERING WHEEL AFTER TURNING RIGHT OR LEFT AND SOMETIMES IT MAKES ME GO INTO ANOTHER LANE FROM TRYING TO GAIN CONTROL. *TR

THE TRUCK SEEMS TO BE RUBBING AND SHAKING. SOMEONE SAID MAKE THE HUBS AND BEARINGS

WHILE DRIVING ON THE HIGHWAY AT MULTIPLE SPEEDS THE STEERING WHEEL SEEM LOCKED AND WOULD NOT TURN UNTIL I WOULD RELEASE PRESSURE FROM THE CURRENT POSITION AND THEN ATTEMPT TO TURN THE WHEEL AGAIN. THIS HAS HAPPENED NUMEROUS TIMES, ON AND OFF THE HIGHWAY AND AT ALL SPEEDS.