2017 Ford F-150 Air Bags & Restraints Problems

The drivers airbag cover is cracked. This has happened to everyone I have talked to with the same vehicle. Also is a topic on many f150 public forums. I think this should be addressed by Ford.

On 07-15-2023 A girl rana stop sign and hit my truck quite hard on the Drivers side just in front of the door. It was so violent that my head, shoulder, arm, and left hand shattered the drivers window in each place they hit. Pictures show all 4 definitive places where each body part hit. I incurred a fracture on my left hand, shoulder, and head pain. I had to really force the drivers door open. It bent the front end around and I had to force the passenger door open. The side airbags didn't deploy. At the time of the accident all I felt was my hand and was slightly dizzy but didn't feel like I needed medical attention. The next day I knew I needed medical attention and went to the urgent care. I am now getting unusual headaches on the left and rear side of my head. I do not normally get headaches and am rarely ever sick. I have an appointment with my doctor to get checked out on Monday. I really feel that the side airbags should have deployed. Why even have them if they done deploy.

AIRBAG WARNING FAILURE A know issue with Ford F-150 and other products with the Blind Spot senor module in the rear tail lights. The vehicle has an issue with water or fluid leaking into the tail light housing causing many of the advanced features to stop working. The vehicle shows a Blind Spot Sensor Failure, Cross Traffic Sensor Failure, Front Windows will not operate, Air Conditioner stops working , Radio works but nothing can be changed and worst of all the "The Air Bag Failure Warning Light" comes on rendering the vehicle unsafe for roadway operations. The Internet (You Tube and other sites )document the failure and how to fix it. It is not confined to just My 2017 F-150 but plagues many other year and model ford products. My truck is currently at Bluebonnet Motors the Authorized and Sales Dealer for this Truck, they have confirmed the issue and are awaiting parts to repair it. They have quoted about $1,850 for parts and labor. [XXX] the service writer and myself witnessed these failures in the service reception area while checking the truck in for service. This problem puts many people at risk (including myself) if they are unaware of the entire system failures. Should a crash occur the occupants may not be provided with air bag deployment , which could result in possible injuries or death. I have not been made aware of Ford Motor Company or the dealership acknowledging this serious safety concern. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2017 Ford F-150. The contact stated that the front driver's side seat belt was stuck and inoperable. The dealer was made aware of the failure and determined that the front driver's side seat belt assembly needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 85,000.

The contact's boss owns a 2017 Ford F-150. The contact stated that over a year ago the vehicle was taken to the dealer due to the driver’s side air bag developing a crack over the steering wheel label. Additionally, the contact stated that after the vehicle was started, an alarm symbol indicating “Park Aid” was illuminated on the instrument panel. The vehicle was taken to the dealer where it was diagnosed that the air bag needed to be replaced. The vehicle was repaired; however, the failure recurred. The dealer was notified of the failure however, the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and the contact was informed that the failure was not covered under warranty. The contact was advised to call the NHTSA Hotline to file a complaint. The failure mileage was approximately 67,000.

Symptoms of clock spring failure in steering wheel (buttons only working on half of steering wheel, horn not working). There are recalls for this same issue on other model fords where at appears the airbag may be implicated. There is no recall for this on my model year, and ford could not provide insight as to whether my airbag was also implicated

The contact owns a 2017 Ford F-150. The contact stated while driving 70 MPH, the air bag warning light illuminated. The vehicle was driven to the dealer. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 91,300.

The contact owns a 2017 Ford F-150. The contacts stated that his wife was driving approximately 55mph when the vehicle in front came to an abrupt stop and the contact crashed into the other vehicle, which resulted in the air bags not deploying. The contacts sought medical treatment and sustained abdominal, wrists chest injuries, while the wife sustained chest, side, back, and stomach injuries. The contact's son was sitting in the rear passenger side seat and also received chest and stomach injuries. A police report was taken, and the vehicle was towed by the city and remained in their lot. The manufacturer was not informed of the failure. The failure mileage was approximately 103,000. The VIN was not available.

THE SEATBELTS IN THE BACK SEAT ARE INSTALLED TO HIGH CAUSING THE BELT TO CROSS OVER THE NECK WHICH IS A SAFETY CONCERN IN INDIVIDUALS 5 FEET 4 AND LESS WHICH CAN PARALYZE AN INDIVIDUAL ON IMPACT. THE SEATBELT IS NOT ADJUSTABLE UNLIKE THE FRONT SEATBELTS. I CONTACTED NORTHSIDE FORD IN SA AND THEY DID NOT ANY ACCESSORIES. THIS IS A HIGH SAFETY CONCERN. THIS IS A CONCERN FOR MY 14 YEAR OLD SON. *TR

REAR ENDED CAR AT HIGH RATE OF SPEED ON FREEWAY. OTHER VEHICLE WAS TRAVELING BETWEEN 0-10MPH. MY VEHICLE WAS AROUND 65. WAS INITIALLY TOLD AIRBAG LIGHTS WERE ON INDICATING THEY DEPLOYED. NO AIRBAGS DEPLOYED IN ACCIDENT. MY VEHICLE WAS DEEMED A TOTAL LOSS

I PURCHASED A CERTIFIED USED FORD F150 FROM FULLERTON FORD IN SOMERVILLE, NJ 3/13/2020. THERE WERE MULTIPLE REPAIRS TO BE MADE ON THE VEHICLE PRIOR TO ME TAKING POSSESSION THAT WERE NOT COMPLETED. I LATER FOUND OUT THAT THE VEHICLE WAS ALSO SUBJECT TO RECALL 18V-568 WHICH WAS ALSO NOT COMPLETED. THE DEALERSHIP REFUSED TO DO ANY OF THE WORK THEY AGREED TO DO AND THEN REFUSED TO ANSWER ANY INQUIRIES BY ME AND I ULTIMATELY HAD TO TAKE THE VEHICLE TO ANOTHER DEALER TO HAVE TO RECALL WORK DONE.

AIR BAGS DID NOT DEPLOY DURING A FRONT IMPACT CRASH. I WAS TRAVELING ON HIGHWAY 127 IN FRANKFORT KY WHEN I NOTICED A VEHICLE IN FRONT OF ME HIT THEIR BRAKES GOING THROUGH A GREEN LIGHT. I INSTANTLY APPLIED MY BRAKES TO RAPIDLY SLOW DOWN, BEFORE I WAS ABLE TO COME TO A STOP MY VEHICLE MADE CONTACT WITH THE VEHICLE IN FRONT OF ME.

MY VEHICLE WAS STATIONARY PARKED IN MY DRIVE WAY, AS I CAME OUT FROM MY HOUSE (AROUND 8PM) I NOTICED THE WINDOWS LOOKED VERY DARK AND I COULD NOT SEE IN THE TRUCK. I OPENED THE DRIVER DOOR AND WAS OVERWHELMED WITH A DENSE ELECTRICAL BURN SMELL COMING FROM THE CAB OF THE TRUCK. THE FIRE LOOKED LIKE IT STAYED NEAR THE ROOF OF THE CAB AND ORIGINATE FROM BOTH CENTER PODIUM SEAT BELT MOUNTS. BOTH SEAT BELT MOUNTS ATTACHED TO THE REAR DOORS FOR THE FRONT DRIVER AND PASSENGER HAD EXTREME AMOUNTS OF HEAT ORIGINATING FROM THAT AREA. THE PLASTIC AROUND BOTH THESE AREAS HAS COMPLETELY MELTED AWAY AND CAUGHT FIRE TO NEARBY WORK ITEMS ON THE BACKSEAT BENCH. SMOKE DAMAGED EVERYTHING INSIDE THE CAB OF THE VEHICLE. SMOKE COVERED ALL WINDOWS AND EVERYTHING INSIDE THE CAB. VEHICLE ELECTRIC SYSTEM STILL FUNCTIONS FOR LOCKING AND UNLOCKING DOORS. I HAVE NOT ATTEMPTED TO START VEHICLE, SMOKE SMELL AND DAMAGE TO INTENSE TO ENTER VEHICLE. FOUND AN ARTICLE ON TOURQENEWS.COM ABOUT RELATED CASES OF FORD F 150 SEAT BELTS ELECTRICAL MECHANISM CATCHING FIRE FROM YEARS BETWEEN 2015-2018. NO RECALL ISSUED YET THAT I KNOW OF. WILL ATTACH ARTICLE IF I CAN.

UPON STARTING MY VEHICLE ON 2/1/20, HILL ASSIST WARNING, PARKING AID WARNING, ABS ICON, AIRBAG ICON, AND TRACTION CONTROL ICON ALL LIT UP. CALLED 2 DEALERSHIPS ON 2/3 AND WAS TOLD IT WAS SAFE TO DRIVE. ON 2/6/20, THE PASSENGER AIRBAG DEPLOYED WHILE DRIVING, NO IMPACT, WITH MY 11 YEAR OLD IN THE PASSENGER SEAT.

ON OCTOBER 3, 2019, A CAR FAILED TO YIELD AND DROVE IN MY PATH. I COLLIDED WITH ANOTHER VEHICLE AT 45 MILES PER HOUR WITH MY 2017 FORD F 150 XLT. I WAS TRAVELING SOUTH AT 45 MPH AND THE OTHER VEHICLE WAS TRAVELING EAST AT 15 MPH. THE HIGHWAY I WAS TRAVELING ON A 4 LANE CITY STREET THAT HAD A 45 MPH SPEED LIMIT TRAVELING SOUTH. THE OTHER VEHICLE WAS TRAVELING EAST DOWN A 2 LANE CITY STREET WITH A STOP SIGN AT THE CORNER. THE OTHER VEHICLE STOPPED AT THE STOP SIGN AND PROCEEDED TO PULL OUT IN FRONT OF ME. I AM RECEIVING TREATMENT FOR MY INJURIES.

I WAS SENT A RECALL NOTICE, WENT TO SUNNYVALE FORD TO TALK TO THEM ABOUT SERVICE AND THEY WERE VERY RUDE AND BLEW ME OFF. THEY BLAMED FORD CORPORATE AND SAID IT WASN'T THEIR PROBLEM. THEY WERE VERY INFLEXIBLE ABOUT DROPPING OFF MY VEHICLE AND WERE CONFRONTATIONAL AT THE SERVICE DESK AND WHEN GOING TO DROP OFF THE VEHICLE. THERE WERE NO INSTRUCTIONS ON THE RECALL NOTICE ABOUT HOW TO ENGAGE THEM PROPERLY. NOW I'VE HAD TO DRIVE MY VEHICLE FOR EXTRA TIME IN AN UNSAFE STATE AND AM TRYING TO COORDINATE ANOTHER DEALERSHIP TO DROP IT OFF AT.

WATER IS GETTING IN THE TRUCK, WETTING AND STAINING THE DRIVER SIDE AIRBAG, AND COMING OUT OF THE DRIVER SIDE GRAB HANDLE, RUNNING DOWN THE ELECTRICAL INSTRUMENT PANEL. THIS IS MOST APPARENT WHEN THE VEHICLE IS PARKED ON AN INCLINE DURING A RAIN STORM, WITH THE FRONT OF THE VEHICLE LOWER THAN THE BACK.

TL* THE CONTACT OWNS A 2017 FORD F-150. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THE CONTACT WAS APPROACHING GREEN LIGHT AT THE INTERSECTION AND DID NOT SEE THE OTHER VEHICLE APPROACHING FROM THE RIGHT SIDE AND CRASHED INTO THE VEHICLE DRIVER SIDE DOOR. THE CONTACT SUSTAINED A CONCUSSION AND A LACERATION TO THE TOP OF THE HEAD. THE OTHER DRIVER INJURY WAS UNKNOWN. NO AIRBAGS DEPLOYED. THERE WAS MEDICAL ATTENTION CONTACTED. THE CONTACT WAS TAKEN TO THE HOSPITAL WHERE THE CONTACT RECEIVED SEVERAL STAPLES TO THE HEAD. A POLICE REPORT WAS FILED. THE VEHICLE RECEIVE DAMAGES TO THE GRILL AND SIDE PANEL, BUMPER. THE OTHER VEHICLE RECEIVED DAMAGES TO THE DRIVER SIDE DOOR. THE VEHICLE WAS TAKEN TO THE DEALER BOHN FORD 3737 LAPALCO BLVD, HARVEY, LA 70058 (504) 347-7000 WERE A DIAGNOSED TEST WAS PERFORMED BUT NO FAILURE WAS FOUND. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT NO FURTHER ASSISTANCE WAS TAKEN. THE FAILURE MILEAGE WAS APPROXIMATELY 16,000.

I RECEIVED A SAFETY RECALL LETTER (NHTSA RECALL 18V-568) AND TRIED TO MAKE AN APPOINTMENT, BUT I HAVE BEEN TOLD I NEED TO LEAVE MY CAR AT THE SERVICE FOR A DAY AND THEY CANNOT PROVIDE A REPLACEMENT CAR. I CANNOT STAY WITHOUT A CAR THE ENTIRE DAY. THIS SHOULD BE THE MANUFACTURER'S RESPONSIBILITY...

I CALLED GILLESPIE FORD IN GURNEE ILLINOIS 7 WEEKS PRIOR ABOUT A SEAT BELT PRE-TENSIONER THAT COULD CAUSE A FIRE I WAS TOLD THEY WOULD BE ABLE TO GET IT IN THE FOLLOWING MONDAY AS I CALLED IN THE PREVIOUS WEDNESDAY THEY SAID THE FOLLOWING WEDNESDAY AT THE LATEST I HAVE CALLED MULTIPLE TIMES SINCE AND I SPOKE WITH A GENTLEMAN AND SERVICE TODAY DECEMBER 5TH 2018 AND WAS TOLD I WILL HAVE TO WAIT TWO MONTHS BECAUSE THEY ARE TOO FAR BEHIND I CONTACTED FORD CUSTOMER SERVICE AND WAS TOLD THEY WILL BACK THERE DEALERSHIP AND THEY WILL NOT HELP ME SEEING HOW THIS IS A SAFETY RECALL I AM VERY CONCERNED ABOUT DRIVING MY VEHICLE THAT I PURCHASED JANUARY 6TH 2018 I TOLD THE GENTLEMAN AT GILLESPIE FORD MY CONCERN AND I WAS TOLD THAT IS NOT HIS PROBLEM I WOULD JUST LIKE TO NOTIFY YOU ABOUT THIS FOR THE FACT THAT IT IS A SAFETY RECALL