NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2017 Ford F-150. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
WHILE DRIVING AT 40-50 MPH MY TRUCK ENCOUNTERED A HARSH ROARING SOUND AS IF IT WAS GOING OFF THE ROAD. I HAD ALSO ENCOUNTERED HARD SHIFTING FROM 4 TO 5 AND 6 GEAR. WHEN I ATTEMPTED TO CONTACT THE LOCAL DEALERSHIP. I WAS TOLD THAT IT WOULD BE 3 WEEKS BEFORE THEY COULD LOOK AT THE VEHICLE. I TOOK THE TRUCK TO A LOCAL ASE CERTIFIED MECHANIC AND HE WAS ABLE TO DETERMINE THAT THE TORQUE CONVERTER WAS BAD. THE TRUCK WAS PURCHASED IN 2017 WITH 6000 MILES AS A CERTIFIED PRE OWNED FORD TRUCK WITH 100K WARRANTY. I HAVE 98K AND NEED TO HAVE THIS ISSUE RESOLVED IMMEDIATELY.
THE 2017 F-150 SUDDENLY EXPERIENCED ELECTRICAL PROBLEMS INCLUDING; TAILGATE UNINTENDED OPENING, BLIS (BLIND SPOT INFORMATION SYSTEM) FAILURES, CROSS TRAFFIC ALERT FAILURES AND REAR CAMERA BLUE SCREEN FAILURES. THESE FAILURES OCCUR AT A STATUS OF THE VEHICLE, EG. LOCKING THE DOORS, SHIFTING INTO GEAR, USE OF KEY FOB OR PROXIMITY SENSORS TO TAILGATE.
FEB. 2019, DOORS WOULD NOT CLOSE ONCE OPENED. ' HAD TO TAKE WIFE TO WORK, HAD TO TIE BOTH FRONT DOORS CLOSED FROM INSIDE OF VEHICLE. TSB 18N03 APPLIED IN FEB. BY LOCAL DEALER. DEC. 2020; FRONT DOORS FROZE OPEN; WOULD NOT SHUT. TSB 19N03 APPLIED ON JAN. 14, 2021. ON JAN. 23, 2021, AGAIN DRIVERS DOOR WOULD NOT SHUT DUE TO FREEZE. HAD TO HOLD DOOR CLOSED WITH LEFT ARM WHILE PICKING UP SUPPLIES. THIS WAS 10 A.M. ON SAT. THE 23RD OF JAN.2021. THE VEHICLE WAS STATIONARY WHEN I NOTICED THE DOORS WOULD NOT CLOSE. I HAVE SHORT VIDEO, BUT TOO LARGE FOR THE 5 MB LIMIT. I UNDERSTAND FORD IS NAMING THIS "CUSTOMER SATISFACTION PROGRAM." I SUBMIT, THIS IS A SERIOUS SAFETY ISSUE.
VEHICLE MAKES VIBRATION STYLE NOISE FROM THE REAR RIGHT SIDE DURING SPEEDS OF 40-50 MPH WITH MINIMAL ACCELERATION AND/OR DURING LOW RPMS. VEHICLE WAS TAKEN TO 2 DIFFERENT DEALERSHIP SERVICE SHOPS ON 4 OCCASIONS DURING THE WARRANTY PERIOD WHO ALL CLAIMED IT WAS A NORMAL SOUND. RESEARCHING ONLINE DURING THAT TIME WAS POINTING TO POTENTIAL MISALIGNMENT IN THE REAR-DIFFERENTIAL DURING MANUFACTURING. CONDITION CAN BE REPLICATED DURING DRIVING CONDITIONS, BETWEEN SPEEDS OF 40-50MPH, LIGHT APPLICATION OF GAS PEDAL AND DURING LOW RPMS. CONDITION EXISTED FROM TIME OF PURCHASE THROUGH PRESENT DAY.
If vehicle is locked overnight it is impossible to open back doors until vehicle has warmed up. Vehicle left unlocked overnight had doors fly open at traffic light.
THE REAR WINDOW IN MY FORD F-150 CRACKED. THERE WERE NO PREVIOUS COMPROMISED AREAS AND IT WAS UNTOUCHED WHEN IT HAPPENED. THE VEHICLE HAD BEEN IN MY GARAGE. I HAD USED THE AUTO START TO WARM UP THE VEHICLE IN THE MORNING. IT RAN FOR APPROXIMATELY 15 MINUTES. I PREPARED TO LEAVE FOR WORK AND NOTICED THE LARGE CRACK AND CHUNK MISSING IN THE REAR WINDOW.
2 OF THE 4 DOORS WOULD NOT CLOSE AND 1 WAS FROZEN SHUT
What component or system failed or malfunctioned, and is it available for inspection upon request? VCT Cam Phasers x4 How was your safety or the safety of others put at risk? This is a major engine component that provides power to the vehicle. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes at two separate locations this has been a persistent issue. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Yes I discovered upon this issue when I purchased this vehicle through Enterprise Car sales
The contact owns a 2017 Ford F-150. The contact stated that the vehicle was due for an oil change and the contact was informed that the oil pan was leaking. The oil pan was replaced; however, the failure recurred. The vehicle was taken to the dealer who diagnosed the vehicle and determined that the oil pan was leaking again. The oil pan was replaced a second time. The contact stated that after receiving another oil change, the contact was informed that the oil pan was leaking again. The oil pan was replaced a third time; however, the failure persisted. The contact returned the vehicle to the dealer and was informed that the oil pan needed to be replaced a fourth time. The manufacturer was made aware of the failure. The approximate failure mileage was 45,765.
DOING APPROXIMATELY 45MPH, IN FREEZING TEMPS AND LIGHT SNOW, APPROACHED A YELLOW LIGHT. HAD PLENTY OF DISTANCE TO STOP AND BEGAN TO APPLY BRAKES. TRUCK BEGAN TO SLOW, BUT SUDDENLY FELT LIKE THE BRAKES LET GO OR MAYBE HIT A PATCH OF ICE. LET OFF AND DEPRESSED THE PEDAL AGAIN. THE PEDAL WENT TO THE FLOOR. I BEGAN PUMPING THEM WHICH WAS SLOWING THE VEHICLE, BUT I ENDED UP IN THE MIDDLE OF THE INTERSECTION, NARROWLY AVOIDING A SIDE IMPACT WITH A SEMI AND LOOKING LIKE A MORON. MY ENTIRE FAMILY WAS IN THE TRUCK AND THIS WAS VERY CLOSE TO A DISASTER. AFTERWARDS THE BRAKES WERE SOFT AND CONTINUED TO DO THE SAME. WHEN THE PEDAL WAS HELD DOWN IT WOULD SLOWLY GO TO THE FLOOR, FEELING LIKE ALL HYDRAULIC PRESSURE WAS BLEEDING OFF. THE INITIAL OCCURRENCE HAPPENED ON A CITY ROAD IN MOTION. OF COURSE THE TRUCK WARRANTY ENDED ABOUT 500 MILES PRIOR. THIS VEHICLE HAS BEEN BABIED, ONLY USED FOR WEEKENDS. BEING TOLD BY DEALER THAT A SEAL FAILED IN THE MASTER CYLINDER AND POSSIBLY A HYDRAULIC CONTROL UNIT. ESTIMATE TO REPAIR IS OVER $2500 TO REPAIR A VERY NEW VEHICLE THAT COSTS OVER $50,000.
ON DEC 27 OWNER OPENED THE REAR RIGHT DOOR OF THE VEHICLE, WHEN ATTEMPTING TO CLOSE THE DOOR IT WAS OBSERVED THAT THE LATCH DID NOT FUNCTION DUE TO POSSIBLE ICE ACCUMULATION ON THE LOCKING MECHANISM OF THE DOOR. SUSPECT THAT THE DOOR IS ALLOWING TOO MUCH WATER IN DURING MILD TO MODERATE RAIN EVENTS AND THE DOOR HAS A DESIGN FLAW RESULTING IN INADEQUATE DRAINAGE AND AIR CIRCULATION IN THE DOOR CAUSING THE LOCKING MECHANISMS TO FAIL. VEHICLE WAS NOT ABLE TO BE DRIVEN ON THE 27TH AS THE ICE HAD NOT MELTED YET AND THE LATCH CONTINUED TO FAIL. ON THE 29TH, THE DOOR WAS FINALLY ABLE TO LATCH AGAIN AFTER IT WARMED UP. BELOW ARE SOME OF THE METEOROLOGICAL CONDITIONS DURING THAT TIME. VEHICLE COULD NOT BE SECURED DURING THIS TIME AND THE DOOR HAD TO BE RATCHET STRAPPED SHUT FROM THE INSIDE. DURING THE DAY OF DEC 26 THROUGH NIGHT OF THE DEC 27, DAY TIME HIGHS OF MID 30S AND OVERNIGHT LOWS IN THE LOW 20S WITH RAIN ON DEC 24TH.
DRIVERS DOOR WON'T LATCH CLOSED IN FREEZING TEMPERATURE. AFTER WARMING UP THE TRUCK, THE DOOR OPENED FINE BUT WOULD NOT LATCH CLOSED FOR APPROXIMATELY 15 MORE MINUTES FOR A TOTAL OF 30 MINUTES OF THE TRUCK RUNNING. 27 DEGREES OUTSIDE AND DRY. I DID NOT TRY TO DRIVE THE TRUCK UNTIL I WAS ABLE TO GET THE DOOR LATCHED. I CONTACTED FORD ROADSIDE ASSISTANCE DURING THAT TIME BUT WAS ABLE TO GET THE DOOR LATCHED WITHOUT NEEDING ANYONE SENT OUT.
I LIVE IN NEW HAMPSHIRE AND THE WEATHER IS COLD. I STARTED MY FORD F150 TRUCK TODAY USING MY FORD PASS. THE TRUCK RAN FOR 15 MINUTES. WHEN I PREPARED TO LEAVE IN THE TRUCK I NOTICED THAT IT WAS COLD INSIDE. WHEN I LOOKED IN THE REAR VIEW MIRROR, I REALIZED THE REAR SLIDING WINDOW WAS COMPLETELY SHATTERED. UPON CLOSER INSPECTION I REALIZED THE WINDOW BLEW OUTWARD AND A YELLOW LINE X STICKER ON THE RIGHT REAR OF THE WINDOW HAD BURN MARKS ON IT. THE STICKER WAS DISCOLORED TO INDICATE THAT A LOT OF HEAT WAS DIRECTED TOWARD IT. THE WINDOW WAS COMPLETELY SHATTERED AROUND THE OUTSIDE EDGE. ALSO, I LOCATED A COVER THAT HAD BLOWN OFF THE WIRES THAT RUN TO THE REAR DEFROSTER. IT APPEARS THAT THE REAR DEFROSTER RAN TO THE POINT THAT IT OVERHEATED THE GLASS AND CAUSED IT TO BLOW. I DISCOVERED THAT THIS HAS OCCURRED IN THE PAST WITH FORD F150 TRUCKS AND NTSA HAS RECEIVED COMPLAINTS. I CONTACTED FORD TODAY AND I AM WAITING TO HEAR BACK FROM CUSTOMER SERVICE
ADDING PHOTOS TO THE FIRST COMPLAINT
THE WEATHER WAS SLIGHTLY BELOW FREEZING AND MY TRUCK WAS PARKED IN MY DRIVE. I USED THE REMOTE START FUNCTION ON MY KEY FOB TO ALLOW THE TRUCK TO WARM UP BEFORE I GOT IN. AFTER A FEW MINUTES I GOT IN THE TRUCK. WHILE THE TRUCK WAS PARKED AND UPON CLOSING THE DOOR I HEARD GLASS SHATTER BEHIND ME. WHEN I LOOKED THE ENTIRE PLATE OF BACK GLASS ON THE TRUCK HAD, FOR LACK OF A BETTER WORD, EXPLODED. TOP TO BOTTOM AND SIDE TO SIDE THE GLASS HAD COMPLETELY BROKEN. THERE WAS GLASS BOTH INSIDE MY TRUCK AND IN THE BED OF THE TRUCK.
DOOR LATCHES FREEZING AND DOORS WILL NOT REMAINED CLOSED POSING A SAFETY RISK. TAILGATE ALSO OPENS ON IT'S OWN.
MVCT PHASER RATTLE AT 60K MILES. DEALERSHIP WANTS 4-6K TO REPAIR THE TIMING CHAINS.
DRIVER SIDE DOOR WILL NOT LATCH. DRIVER SIDE DOOR UNMATCHED DURING DRIVING. DOOR LATCH FROZEN. DOOR LATCH LOCKS AND WON'T UNLOCK. DOOR LATCH PROBLEMS SEEM TO HAPPEN DURING COLD DRY AND WET WEATHER. WHILE DRIVING AND WHILE PARKING OR PARKED.
THIS PAST WEEK, WE HAD A COUPLE DAYS OF 30 DEG WEATHER IN THE CHICAGO AREA IN THE MORNING AND I STARTED EXPERIENCING ISSUES WITH MY DRIVERS DOOR. IT WOULD NOT RE-LATCH WHEN I CLOSED THE DOOR. EVERY TIME I CLOSED THE DOOR I HEARD THE INFAMOUS "THUD" AND IT BOUNCED BACK OPEN. THIS HAPPENED OVER AND OVER. I HAD TO DRIVE 12 MILES, WHILE HOLDING MY DOOR CLOSED SO I CAN GET TO WORK. EVENTUALLY IT STARTS WORKING FINE AS THE WEATHER WARMS UP. I UNDERSTAND THERE IS A ALREADY A RECALL AND A SETTLEMENT ON THIS MATTER FOR THE EXACT YEAR OF MY F 150, HOWEVER MY F-150 VIN'S IS NOT APART OF THAT. I'VE CONTACTED FORD AND ALL I GOT WAS THERE'S NOTHING THAT THEY ARE ABLE TO DO SINCE MY VIN IS NOT APART OF THE RECALL. SO IN ORDER TO DRIVE MY VEHICLE SAFELY, I NEED TO PAY OUT OF POCKET. THIS JUST PROVES THERE'S STILL ISSUES WITH THE DOOR LATCH SYSTEM AND IT IS A SAFETY CONCERN.
2017 FORD F-150. CONSUMER WRITES IN REGARDS TO OIL LEAKS IN VEHICLE. *LD THE CONSUMER STATED THE VEHICLE WAS TAKEN TO A DEALER THAT WAS DISHONEST AND FAILED TO COMPLETE REPAIRS. THE VEHICLE WAS TAKEN TO A DIFFERENT DEALER WHERE THE REPAIRS WERE COMPLETED. *JS
WHEN THE TRUCK SITS ALL NIGHT AND IT RAINS OR SNOWS THE DRIVERS DOOR LATCH GETS FROZE UP AND WON'T LATCH WHEN YOU CLOSE THE DOOR.
I USED REMOTE START ON THE TRUCK. THIS ACTIVATES THE DEFROST. IT WAS IN THE GARAGE WITH DOOR DOWN ON THAT SIDE (ANOTHER DOOR WAS OPEN). I WENT OUT AND THE REAR WINDSHIELD WAS COMPLETELY SHATTERED. THERE WAS A BURNING SMELL IN THE TRUCK WHEN I ENTERED. THIS COULD NOT HAVE BEEN DUE TO SOMETHING HITTING IT AS IT WAS ENCLOSED WITHIN THE GARAGE. .
THE LATCH ON THE DOORS OF THE TRUCK DOES NOT LOCK WHEN THE TEMPERATURE GETS VERY COLD OUTSIDE POSSIBLY CAUSING ANY ADULT OR CHILD TO FALL OUT OF THE VEHICLE WHILE MOVING OR PARKED , THIS IS A CONCERNED AND SAFETY ISSUE FOR ANY AGES . ALSO CAR MAKES RATTLE NOISE AND AT TIMES SHUT OFF AND RECENTLY HAVING OIL LEAK .IS A 2017 IT SHOULDN'T HAVE ANY PROBLEMS .
FRONT DRIVER-SIDE DOOR OPENED, BUT THEN WOULD NOT LATCH BACK CLOSED. IT HAD RAINED/SNOWED THE PREVIOUS DAY AND WAS 25 DEGREES F THAT MORNING.
I WAS BACKING INTO MY DRIVEWAY AND STEPPED ON THE BRAKE TO STOP THE VEHICLE AND THE BRAKE PEDAL WENT TO THE FLOOR - NO BRAKES. I DIDN'T HAVE TIME TO TRY PUMPING THE BRAKES OR STEPPING ON THE EMERGENCY BRAKE. THE VEHICLE IMPACTED THE GARAGE DOOR DAMAGING IT TO THE POINT THAT IT NEEDS TO BE REPLACED. THE REPLACEMENT COST IS $1,833.33. THE VEHICLE IMPACT POINTS WERE THE PLASTIC PARTS OF THE TAILGATE, BUMPER AND TRAILER HITCH. THERE WAS NO VISIBLE DAMAGE TO THE VEHICLE. THE BRAKES WORKED FINE AGAIN AFTER THE INCIDENT. I HAD SKYLINE FORD CHECK THE BRAKES AND THEY COULD NOT FIND ANY TROUBLE CODES OR PROBLEMS WITH THE BRAKES DURING A TEST DRIVE. I NOW DON'T TRUST THE BRAKES AND AM CONCERNED THAT IT COULD HAPPEN AGAIN WITH MORE SEVERE CONSEQUENCES.
The contact owns a 2017 Ford F-150. The contact stated while the vehicle was parked, there was an abnormal sound coming from the engine compartment. No warning light was illuminated. The vehicle was taken to a dealer where it was diagnosed and determined that an unknown software update needed to be performed. The vehicle was repaired; however, the failure recurred. The vehicle was taken back to the dealer to be diagnosed. The contact was informed that the cam phasers needed to be replaced. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 73,900.
3.5L ECOBOOST ENGINE DIED WHILE ACCELERATING MILDLY ON A HIGHWAY AT 55 - 60MPH. NUMEROUS FAULT LIGHTS CAME ON, INCLUDING SERVICE ENGINE SOON, ADVANCE TRAC, AND VARIOUS OTHER. I COASTED INTO A PARKING LOT, PLACED INTO PARK, SHUT OFF IGNITION, AND RESTARTED. ENGINE SHUTTERED VIOLENTLY, SO I TURNED IT OFF AND WAITED 10 MINS. RESTARTED FINE. DEALERSHIP REPLACED 'HIGH PRESSURE PUMP RING GASKET DUE TO DEFORMATION AND SUSPECTED VACUUM LEAK'. 2 WKS LATER, WAS DRIVING 70MPH ON INTERSTATE AND ENGINE CUT OUT AGAIN. VERY DANGEROUS SITUATION WITH 5 LANES OF TRAFFIC AND MERGING TRAFFIC. I COASTED TO A STOP, TURNED OFF IGNITION, AND RESTARTED. AGAIN.. THE ENGINE SHOOK VIOLENTLY AND AS I TRIED TO PULL FURTHER INTO MEDIAN, THE BRAKES COULD BARELY STOP THE TRUCK FROM MOVING DUE TO HIGH REVVING ENGINE. HAD TO TOW TO ANOTHER DEALERSHIP 3 HOURS FROM MY HOUSE! BACKLOG WILL TAKE OVER 1 MONTH TO REPAIR!
THE DRIVERS SIDE VALVE COVER CRACKED WITH LESS THAN 17,000 MILES. FORD WOULD NOT REPLACE AS THE WARRANTY EXPIRED 4 MONTHS AGO.
I HAD MY DOOR LATCH RECALL COMPLETED ON SEPT 20, 2020. ALL DOORS WERE DONE AT MY LOCAL FORD DEALERSHIP. THE FIRST COLD DAY BELOW 32 DEGREES, THE DOOR LATCH FAILED AND DOORS WOULD NOT CLOSE OR LATCH. CALLED FORD DEALERSHIP TO TELL THEM THE REPAIRS DID NOT WORK AND FORD WILL NOT RETURN A CALL OR E-MAIL TO ME TO PAY FOR THE RECALL TO BE RE-DONE AT ANOTHER DEALERSHIP! PLEASE HELP.
I JUST BOUGHT THIS 2017 F150 FROM DEACON JONES FORD AND 4 MONTHS LATER I'M HAVING TRANSMISSION ISSUES. AFTER DRIVING FOR A LITTLE DISTANCE, WHEN I STOP AND START DRIVING AGAIN I NOTICE THE RPMS GO CRAZY AND IT WON'T SHIFT OUT OF 1ST GEAR AND ALL OF THE SUDDEN IT GOES TO 5TH GEAR AND JERKS AND GOES BACK TO 2ND GEAR AND SLOWLY GOES UP. I JUST HAVE THE TRANSMISSION FLUID CHANGED AT THE DEALERSHIP AND TWO WEEKS LATER THIS STARTS. I TRIED RESEARCHING IT AND NOTICE FORD HAS SOME ISSUES WITH 2017-2019 F150 TRANSMISSIONS. SO I LOOKED TO SEE IF THIS TRUCK HAD ALREADY BEEN INSPECTED WITH THE SAME ISSUE AND IF IT WAS FIXED. I'M ABOUT TO GO ON A 10 HOUR DRIVE TO TDY TO A MILITARY BASE AND I NEED TO KNOW IF IT'S SAFE TO DRIVE AND WON'T GO IN LIMP MOD. THANKS JOSEPH
11/8/2020, 9:00 A.M. THE REAR GLASS IMPLODED AND SHATTERED WHEN THE DRIVER DOOR WAS CLOSED UPON DRIVER GETTING IN. THE ENGINE WAS NOT STARTED, WHEN THE REAR GLASS SHATTERED. THE 2017 FORD F150 WAS SITTING IN OUR DRIVEWAY. WE LIVE IN THE COUNTRY WITH A FENCE AROUND THE HOUSE AREA. THE VEHICLE WAS NOT DISTURBED, NOR WAS IT A COLD MORNING, ABOUT 75 DEGREES.
WHILE COMING TO A STOP IN TRAFFIC MY 2017 FORD F-150 XL 5.0L STARTED BRAKING NORMALLY WITH SOLID PEDAL FEEL. HOWEVER, AS I CONTINUED BRAKING AND APPLYING MORE PRESSURE TO STOP THE PEDAL SUDDENLY BECAME VERY SOFT AND WENT TO THE FLOOR. I HAD TO RELEASE THE PEDAL AND REAPPLY THE BRAKES. AGAIN, THE BRAKE PEDAL STARTED OUT NORMAL AND THEN WENT SOFT AGAIN AS MORE PRESSURE WAS APPLIED AND I HAD TO VEER TO THE RIGHT TO AVOID REAR ENDING A STOPPED VEHICLE. LUCKILY NO COLLISION OCCURRED. THE BRAKES CONTINUED ACTING THIS WAY UNTIL I WAS ABLE TO CAREFULLY DRIVE IT TO A FORD SERVICE CENTER. THIS OCCURRED ON BOTH CITY AND HIGHWAY DRIVING WHEN COMING TO A STOP OR TRYING TO SLOW DOWN SUDDENLY DUE TO TRAFFIC. MY VEHICLE IS CURRENTLY IN FOR REPAIR AT A FORD SERVICE CENTER.
TL* THE CONTACT OWNS A 2017 FORD F-150. THE CONTACT STATED THAT WHILE APPROACHING A STOP LIGHT AT 35 MPH, SHE ATTEMPTED TO DEPRESS THE BRAKE PEDAL HOWEVER, THE BRAKES FAILED TO OPERATE AS NEEDED, WITHOUT WARNING. THE VEHICLE PROCEEDED THROUGH THE RED LIGHT. THE CONTACT WAS DRIVEN TO THE RESIDENCE AND THEN TOWED TO PEORIA FORD (9130 W BELL RD, PEORIA, AZ 85382) WHERE THE BRAKE MASTER CYLINDER WAS REPLACED DUE TO A LEAK. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 20V332000 (SERVICE BRAKES, HYDRAULIC). THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 24,613.
[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
AT COLD START, THE VEHICLE MAKES A VERY LOUD RATTLING NOISE. MOST LIKELY THE TIMING CHAIN AND TENSIONERS WHICH FORD IS VERY MUCH AWARE OF ON THESE ECOBOOST ENGINES.
GRINDING NOISE COMING FROM 4WD HUBS, LOCKING HUBS ARE ENGAGING DURING OPERATION AT CRUISING SPEED 20-35 MILE PER HOUR. IN 2WD, DRIVING MY VEHICLE, AT NO GIVEN TIME A GRINDING NOISE WILL ANNOUNCE ITSELF AND CAUSE DAMAGE TO THE 2WD/4WD HUBS. I BELIEVE WITH THIS ISSUE IF THE 4WD OFFICIALLY ENGAGES WHILE OPERATING THE VEHICLE FATAL INJURY AND DAMAGE MAY OCCUR AND CAN CAUSE OPERATOR TO LOOSE CONTROL OF VEHICLE CAUSING A CRASH AND OR DEATH.
DIGITAL CLUSTER MALFUNCTION, CAUSING SPEEDOMETER AND FUEL GAUGE TO BOTH DISPLAY ZERO, LOSS OF POWER TO WINDOWS, LOSS OF PARKING BRAKE FUNCTION, BLACKED OUT BACKUP CAMERA, NO HEAT OR A/C. HIGHBEAMS STAY ON AND CANNOT BE SWITCHED TO LOW BEAMS. ALL HAPPENED WHILE THE VEHICLE WAS IN MOTION ON A HIGHWAY AT 60 MPH.
TRUCK LOST POWER STEERING ASSIST WHILE DRIVING DOWN INTERSTATE. AND THEN I GOT MESSAGE HILL START ASSIST FAILURE, ADVANCE TRAC FAILURE, ELECTRIC PARKING BRAKE FAILURE, AND ELECTRIC POWER STEERING ASSIST FAILURE. ALL THIS WHILE IN MOTION AT INTERSTATE SPEED.
REAR SLIDING GLASS WINDOW TRACE COMING APART FROM REAR WINDOW CAUSING REAR SLIDE TO FALL INSIDE THE CAP OF THE TRUCK AND FORD SERVICE WRITER TOLD ME HE HAS SEEN THIS ON 5 OTHER TRUCKS THIS MONTH.
THIS IS WHILE STATIONARY, CAR ON OR OFF. WHEN THE DOORS ARE LOCKED AND THE PASSENGERS WANT TO GET OUT OF THE CAR, THEY ARE UNABLE TO OPEN THE DOOR. ONLY WAY FOR THEM TO OPEN THE DOOR IS FOR THE PASSENGERS IN THE FRONT SEAT TO PRESS THE UNLOCK BUTTON ON THE DOOR. I FEEL THIS IS A SAFETY ISSUE AS IT ACTS LIKE A PERMANENT CHILD LOCK. WHEN TAKING THE CAR TO THE FORD SERVICE DEPARTMENT AND CALLING 1(800) TO MAKE A CLAIM, THEY SAID THAT IS HOW THE CAR IS ENGINEERED. EVERYONE FROM FORD DEALERSHIP AND THE 1800 NUMBER ALL AGREED THAT IT COULD BE A SAFETY ISSUE. EXAMPLE 1: IF THE CAR IS LOCKED WHILE DRIVING AND THERE IS A CRASH, AND THE DRIVER GETS KNOCKED OUT AND THERE IS SOMEONE IN THE BACK SEAT, THE ONLY WAY FOR THEM TO GET OUT OF THE CAR IS TO ROLL THE WINDOW DOWN AND CLIMB OUT. THEY CANNOT GET OUT BY OPENING THE DOOR HANDLE, THEY HAVE NO UNLOCK BUTTON, THEY'RE ONLY HOPE IS FOR THE WINDOW TO ROLL DOWN OR BREAK THE WINDOW. EXAMPLE 2: THIS ONE ACTUALLY HAPPENED TO US. MY DAD WAS DRIVING WITH MY NEPHEW AND BROTHER IN LAW IN THE BACK SEAT. THEY GET PULLED OFF THE ROAD BY A CRAZY DRIVER. THE CRAZY DRIVER GETS OUT OF THE VEHICLE AND CONFRONT MY OLD FATHER AND STARTS TO THREATEN HIM. MY BROTHER IN LAW WHO WAS IN THE BACK SEAT WITH MY NEPHEW WAS TRYING TO GET OUT OF THE CAR TO HELP MY DAD BUT HE COULD NOT BECAUSE MY DAD DID NOT PRESS THE UNLOCK BUTTON ON THE DRIVER DOOR THUS FORCING MY BROTHER IN LAW TO ROLL THE WINDOW DOWN AND CRAWL OUT. WHEN HE DID THIS, HE GOT HIS FOOT CAUGHT AND ENDED UP FALLING RIGHT ON HIS SHOULDER CAUSING BRUISING AND SCRAPES. IF HE WAS ABLE TO GET OUT OF THE BACK SEAT OF THE CAR, NONE OF THIS WOULD HAVE HAPPENED. ALSO IT IS AN ANNOYANCE. PASSENGERS IN THE BACK SEAT HAVE TO WAIT FOR THE DRIVER OR FRONT SEE PASSENGER TO UNLOCK THE DOORS FOR THEM TO GET OUT.
TL* THE CONTACT OWNS A 2017 FORD F-150. THE CONTACT STATED THAT THE VEHICLE WAS STARTED REMOTELY AND THE CONTACT SMELT BURNING PLASTIC. WHEN THE CONTACT ENTERED THE VEHICLE, THE REAR WINDOW EXPLODED BOTH OUTWARD AND INWARD WITH SOME GLASS ON THE BACKSEAT. THE CONTACT EXITED AND EXAMINED THE VEHICLE AND HE DISCONNECTED THE BATTERY AS A PRECAUTION. THE VEHICLE WAS SITTING WITH THE HOOD OPEN WAITING TO BE TOWED TO THE DEALER (HANNA MOTORS 371 HUME ST, COLLINGWOOD ON L9Y 1W5 705-445-4300). THE CONTACT LIVES IN THE US AND WAS VISITING RELATIVES IN CANADA. THE CONTACT MENTIONED JUST GETTING THE VEHICLE'S WINDOW REPAIRED BY A GLASS INSURANCE COMPANY WAS DIFFICULT AND OFFERED NO ASSISTANCE. THE MANUFACTURER HAD NOT BEEN CONTACTED YET. THE FAILURE MILEAGE WAS 54,000.
My 2017 Ford F150 has a terrible downshift issue. I am surprised it hasn't dropped the transmission on the road. It has been an issue for several years. It happens a lot when you let off the gas going into a curve, which scares me based on what I am seeing with the ongoing investigation. This needs to be fixed.
MY VEHICLE BATTERY IS DEAD EVERY MORNING I TOOK IT TO TWO DIFFERENT FORD DEALERS AND THEY COULD NOT TELL ME THE ISSUE BUT STILL HAD TO PAY FOR THE DIAGNOSIS FEE. AT FIRST MY 17 FORD F150 WOULD MAKE ALMOST A JERKING NEXT DAY MY VEHICLE WOULD NOT START. I REPLACED THE STARTER AND BATTERY AND THE VEHICLE STARTED AFTER THAT BUT THE NEXT MORNING DEAD AGAIN.
AT 62,000 MILEAGE, THE AC COMPRESSOR HAD TO BE REPLACED AND BELT THAT I WAS WARNED WOULD SEIZE. I AM A FIRST RESPONDER DRIVING INTO OUR NEARBY MOUNTAIN RANGE. WE DROPPED OFF THE TRUCK AT THE SANTA CRUZ, CA FORD DEALERSHIP ON SEP 28, 2020 AND THE JOB WAS COMPLETED ON FRI OCT 2, 2020. THEY SAID IT WAS FIXED. 10 MINUTES LATER THERE WAS NO AC AS WE DROVE HOME. THIS WAS DURING THE CA WILDFIRE SEASON AND DAILY AQI CHECKS FOR HEALTH HAZARDS. I BROUGHT IT BACK IN ON MON, OCT 5, 2020, THEY SAID THEIR MACHINE WAS BROKEN AND THEY HAD TO SEND IT OUT. WE HAD TO DRIVE WITH OUR CHILDREN IN HAZARDOUS WILDFIRE AIR QUALITY ALL OF OCTOBER WITH THE WINDOWS DOWN. THE DEFROST DID NOT WORK EITHER PROPERLY, BLOWS INTO FACE INSTEAD, SO THE WEATHER TURNED ANDRESULTED IN ME GETTING DISPATCHES, DRIVING IN THE DARK THROUGH THE MOUNTAINS WITH NO DEFROST WINDSHIELD FUNCTION. HAZARD. THEIR MACHINE WAS FIXED DEC 18, 2020 SO I BROUGHT IT IN AGAIN. IT DID NOT WORK, AND THE AC AND DEFROST STILL BROKEN AS MECHANICS DETERMINED A CONNECTING PART THEY BROKE OFF IN ATTACHING THE MACHINE TO MY TRUCK AND NOW HAD TO ORDER THAT PART FROM DETROIT. I BROUGHT IT IN JAN 7, 2021 AND IT WAS SUPPOSEDLY ALL FIXED. 3 DAYS LATER NO AC OR DEFROST. I WORK WITH A SHERIFF DEPT WHO HAS HAD THIS OCCUR TO THEIR FLEET OF F150'S THIS LAST YEAR, AND BEEN GIVEN THE RUNAROUND WITH SUPPOSED FIX. THEY AUCTIONED OFF THEIR TRUCKS BECAUSE IT WAS NEVER PROPERLY RESOLVED. THIS SEEMS LIKE A POSSIBLE FORD PART RECALL, AND IS A HAZARD FOR DRIVERS.
The contact owns a 2017 Ford F-150. The contact stated that while cold starting the vehicle, there was an abnormal knocking sound coming from the vehicle. The contact stated that the failure had occurred twice. The vehicle was taken to the dealer where it was diagnosed with cam phaser failure. The contact was informed that the cam phasers needed to be replaced. The vehicle was not repaired. In addition, the contact stated that previously the failure had occurred in 2020 and the cam phasers were replaced under warranty. The contact stated that the same part number was used to complete the repair. The manufacturer was made aware of the failure. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 119,000.
LIKE MANY, MANY OTHER OWNERS OF THE 3.5L V6 ECOBOOST F150 I'M EXPERIENCING A RATTLE NOISE WHEN I START MY VEHICLE. THE NOISE ONLY OCCURS WHEN THE VEHICLE STARTS, AND ONLY LASTS FOR A FEW SECONDS. ONLINE RESEARCH LEADS ME TO BELIEVE IT'S RELATED TO THE TIMING CHAIN AND TIMING CHAIN COMPONENTS. AT JUST 41K MILES, I'M BARELY PAST THE FACTORY WARRANTY PERIOD AND WILL LIKELY BE FORCED TO PAY UPWARDS OF $4,000 FOR REPAIRS. HERE IS A LINK TO A YOUTUBE VIDEO THAT CAPTURES THE SAME NOISE/ISSUE I'M EXPERIENCING: HTTPS://YOUTU.BE/BVS16U_UXMW
BRAKES EXTREMELY PEDAL SPONGE TO THE FLOOR. EXTREME BRAKE STOPPAGE. VEHICLE WAS IN MOTION AND WAS ABLE TO STOP SLOWLY ON CITY STREET. I SENT IT BACK TO A NEAR HOME TO STAY. EXTREMELY CLOSE TO COLLISION. NO DAMAGES. REPLACED MASTER CYLINDER TO REPAIR CENTER. DEALERSHIP WAS NOT AVAILABLE.
The contact owns a 2017 Ford F-150. The contact stated that the vehicle made an abnormal rattling sound on cold starts. The dealer was notified of the failure and informed the contact that the failure was related to Ford Campaign Number: 21N03. The vehicle was not diagnosed or repaired. The contact stated that the cam phaser was previously replaced under an Extended Warranty coverage; however, the failure persisted. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 35,000.
OPENED THE BACK DRIVER'S SIDE DOOR AND PICKED UP MY WEED EATER STRING OUT OF THE FLOOR AND WHEN I CLOSED THE DOOR THE BACK GLASS BLOWED OUR!!! THE VEHICLE WAS PARKED NOT RUNNING AND SITTING UNDER MY CARPORT .