NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2017 Ford F-150. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
Drive at highway speeds and transmission down shift's on its own. The transmission indicator on the dashboard is gone or flashing. Sometimes get a service light then it goes away.
The contact owns a 2017 Ford F-150. The contact stated that while driving approximately 55-60 MPH, the transmission unexpectedly downshifted to first gear, causing the rear wheels to lock up. The check engine warning light was illuminated, and the wrench symbol was displayed on the instrument panel. The vehicle went into LIMP Mode, and the vehicle was slow to respond. The vehicle was turned off for ten minutes and then restarted. While driving approximately 25-30 MPH, the failure recurred. The contact stated that DTC: P1702; indicated an intermittent failure with the transmission range sensor circuit (PRNDL sensor), potentially causing erratic shifting or even the vehicle entering LIMP Mode. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was contacted and opened a case, and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 108,700.
Truck shifted violently from 6th to 3rd gear while towing 7k lbs
I was experiencing hard shifting in upper gears like 8, 9 and 10. At 118592 miles the Ford dealer told me the transmission needed to be replaced. I had them install a Ford remanufactured transmission. The dealer told me this reman should have all the upgrades of the latest transmissions. Reman number is JL3Z 7000L. At around 123000 miles I experienced the following. I had the cruise control set at 74mph. On an upgrade I felt a hard shift. I noted the transmission was in 8th gear. Then it shifted to 9th, 10th and then to 1st. The truck was suddenly slowing down for what seemed like 3 to 5 seconds before shifting into 10th. I did not hit the brakes. Cruise control was still engaged. Suddenly it repeated the shifting from 10 to 9 to 8 to 9 to 10 to 1st and then 10th. The wrench warning turn on and 10th gear was locked out. After cycling the engine off and on again I have not experienced this again. I did notice after the incident my vehicle had an oily residue on the exterior. I was traveling on a dry road with few cars around me and good tires. I did not consider it a safety concern until I read about the 6 speed transmissions experiencing this and the their safety concerns. What if someone had been behind me, what if the road had been slick, what if my tires had not been in good condition? I searched ford forums online and was surprised to find others as recently 2023 have reported exactly the same experience on 2018 F150. The fact that my transmission is supposedly what is in the 2025 concerns me. I waiting to get my truck back into Ford Service.
After the 2nd year of owning the truck the transmission blew up. I paid out of pocket to replace the transmission in full & then now 4 years later the transmission blew up again. Timing chain is also broken & engine is failing. 2017 FordF150 Lariat Sport.
Whenever I am going at highway speeds the truck sometimes does some erratic shifting it’ll be in 5th gear and it will downshift all the way down to second gear and I lose power so it’s dangerous being on the highway and losing power and it’s also happened while trying to merge on the highway I’ll lose power because of the random shifts so I really can’t predict what my car will do. Even when regular driving on the streets when trying to step on the gas a bit from a stop it will start accelerating and it will suddenly down shift also it just feels like something is going to break and I’ve had it happen twice where one of my rear wheels locks up.
The contact owns a 2017 Ford F-150. The contact stated that upon starting the vehicle, there was an abnormal rattling sound coming from the engine. There was no warning light illuminated. The vehicle was taken to a local dealer where the vehicle was diagnosed, and the contact was informed that the cam phasers were faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 44,000.
The contact owns a 2017 Ford F-150. The contact stated that the engine was making an abnormal rattling sound on cold starts. The vehicle was taken to an independent mechanic, where the contact was informed that the vehicle could be experiencing a cam phaser failure. The contact related to the failure to Ford Campaign Number: 21N03. An unknown dealer was notified of the failure and informed the contact that the vehicle was not covered under warranty. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 114,000.
My transmission is shifting gears on its own. Sometimes it will downshift and other times it will shift up. Ford denies this problem and wants to replace it for $8000.
Paint is peeling and falling off due to a manufacturer defect and causing a driving hazard.
I have had 2 incidents where my vehicle has suddenly shifted into 1st gear at highway speeds(65-70+mph). I was alone in the vehicle each incident.This caused a sudden and violent loss of speed and nearly locking up the rear wheels, both while entering the freeway. Vehicles behind me had to take evasive action and I had to quickly maneuver to the side of the road. The vehicle operated normally immediately following both incidents. This truck has a 10R80 transmission and has known failures of the CDF drum due to poor construction/quality of internal bushings(pressed in). Ford has since revised this(welded, anti-walk bushing) in newer vehicles but has not addressed the vehicles prior to the revision. I have had no warning lights or codes, nor any other indications this issue was occurring. This vehicle has been maintained well and all services/intervals performed at Ford service departments. I have an appointment in the coming weeks with a local Ford service department for a diagnostic check. The service rep advised based on details I have provided I have CDF failure. This issue has a cascading effect and may require full transmission replacement to rectify. All warranties have expired, repair costs can exceed 30% of current vehicle value.
Truck began downshifting from 6th gear to 5th numerous times at highway speeds (60ish mph). Wrench warning light would randomly come on, Service Engine Soon light would intermittently come on, followed by the dashboard totally blanking out. In one day on a drive to work, it started shifting from 6th to 4th. On the way home the same day, it shifted violently from 6th to 2nd gear hard at highway speed. The occurrence was a big safety concern as it was raining out - almost skidded out of control. As the truck was being driven into the dealership, there was NO acceleration - just revving of the engine which could have caused a major accident while having to cross two lanes of oncoming traffic. They diagnosed it as follows: 108572 found DTCP0706, P0707, P1702 / 20107 CF / MB3Z*7A100*B Transmission Control Assembly / FL3Z*7A098*B Screen Assembly / 7-XT*10QLVC Auto Transmission Oil. Dealership said that it was "normal wear and tear" and the repair bill was $2,436. Since repair, the truck has been operating without issue.
The contact owns a 2017 Ford F-150. The contact’s husband attempted to start the vehicle; however, the vehicle failed to start. The contact tested the battery, but no issue was found. The vehicle was towed to the dealer who diagnosed the vehicle and determined that the starter had failed. The starter was replaced; however, the vehicle failed to start. The dealer then diagnosed the vehicle and determined that the engine had seized and needed to be replaced. The dealer informed the contact that it could be 1 - 2 months before the engine would be received to perform the engine replacement. The vehicle was not repaired. The manufacturer was informed of the failure and opened a case. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 118,000.
Erratic shifting. 6R80 transmission shifting to low gears while at highway speeds. Hard shifts. Won’t downshift when coming to a stop. Same issues as lead frame connector in earlier year trucks.
The contact owns a 2017 Ford F-150. The contact stated that upon further inspection, he noticed an abnormal oil spill on the garage floor. No warning light was illuminated. The contact’s son, who is an independent mechanic, had diagnosed the vehicle and determined that the oil pan needed to be replaced. The local dealer was contacted. In addition, the contact related to the failure of Technical Service Bulletin: 23-2083; however, the vehicle was not repaired because the failure was not linked to a recall. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 243,000. The VIN was not available.
Was driving down the highway and there was a strong smell like something electrical was burning. I thought it was someone's brakes or clutch burning. About 3 minutes later I stopped and went into a store and when I came out my whole back window was shattered. In doing research online, I see this appears to have been a common problem with Ford F150's since 2010.
Downshift in transmission, now shudder when going 45-70. Started around 65,000 miles now I have around 87,000 miles on it.
The transmission failed and it is available for inspection. The truck came to a stop in the middle of an intersection and would not go into gear again. It has been confirmed by a dealer. other than the dealer it has not been inspected. The wrench warning light came on during the incident.
WHEN DRIVING TO VISIT MY FAMILY ON THE ROAD, I WAS DRIVING NORMAL IN 6TH GEAR AND VEHICLE SUDDENLY JUMP BACK DOWN TO 5TH GEAR AT RANDOM TIMES AND WHEN SLOWING DOWN VEHICLE WILL STAY STUCK ON 3RD GEAR INSTEAD OF COMING BACK DOWN TO 1ST GEAR. THIS HAPPENED SEVERAL TIMES, SPECIALLY ON MEDIUM, LONG TRIPS.
Composite oil pan gasket failed causing a leak of oil which also saturated the fabric liner under truck which broke do to oil saturation. It is a safety issue with the plastic oil pan as well as the liner. Do to oil leaking can cause a fire and detachment of liner which can damage other drivers. Available for inspection if it can be done soon dealership confirmed leaking and ongoing issues with oil pan on ford f150 3.5L ecoboost turbo. No symptoms until oil light came on do to composite plastic oil pan gasket and plug failed liner detached and can be a serious fire hazzard,environmental, and poor engineering by Ford. It was reproduced when I left the dealership only to return immediately. Engine light came on.
I took my 2017 Ford F150 XLT super cab 4 x 4 into Matthews-Currie Ford dealership. It was diagnosed unsafe to drive. They replaced the transmission & driveshaft. The truck still was not functioning correctly. Took it back into the same dealership where they determine the engine was also bad. They ordered a junkyard engine that leaked all of the oil due to a loose or faulty oil pan plug. & had the truck in their possession for well over two months. The truck still does not operate correctly & they are refusing to stand behind their work. No warning lights. No indications of problem other than how it drove. There is no cooperation from another dealership due to this one working on it prior. I pay for an extended warranty that nobody wants to honor due to the fact that this dealership has worked on it and they don’t want to get involved after having all of this work done by somebody else. My safety was put at risk due to the fact that the driveshaft & transmission & engine were all failing at the same time & the dealership proved that by not letting me leave with my vehicle. Once they diagnose the issue. They said it was on roadworthy. This put me in a position of having to rent vehicles out of my own pocket & be reimbursed 50% of the cost of rental. They had the truck returned to them due to problems. They did not diagnose when I asked them to do a full diagnosis of the vehicle when I noticed it had an immediate problem one day into owning it. This worries me because not only do they want to not honor their work. They have caused additional electrical problems to the radio. & the air conditioner not cooling as it did before they replaced the engine. They stated maybe I should try to buy a more extensive Extended Warranty & they would consider fixing it. They treated me very unprofessionally & could not give a descriptive explanation of where they got the replacement used engine who rebuilt the transmission & why the electronics & air conditioner failed.
The contact owns a 2017 Ford F-150. The contact stated that at cold start-ups, there was a rattling sound coming from the engine compartment. The cause of the failure was not diagnosed and repaired. The local dealer was notified of the failure and informed the contact that the failure was caused by the cam phasers. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 175,000.
Cam Phaser issues. Constant rattle on start up.
Safety recall 17S33 has been completed on my 2017 F150. The truck is not driven that much, and this year has been unusually cold. My door latches have been freezing again making it impossible to close the door. In some cases, you don't know until the door just flies open. Several times now I have had to drive down the road holding the door/doors closed until the latches decide to thaw enough to actuate. I contacted Ford and was told that the repair was only warrantied for 2 years. A quick search online and there is a multitude of owners still having this issue. This is unacceptable for a life-threatening Safety defect that the manufacture has known about and is too cheap to correct the problem permanently.
The contact owns a 2017 Ford F-150. The contact stated that upon starting the vehicle they heard an abnormal rattling sound emanating from the engine compartment. After the vehicle reached adequate temperatures, the rattling ceased but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the cam phasers. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program 21N03. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA hotline for assistance. The failure mileage was 158,000.
The contact owns a 2017 Ford F-150. The contact stated while driving at an undisclosed speed, there was a clanking sound coming from the engine. There was no warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that the cam phasers had failed and needed to be replaced. The vehicle was repaired but the failure persisted. The contact stated that while the vehicle was parked and turned off, the contact was unable to restart the vehicle. There was no warning light illuminated. The vehicle was towed to the dealer where it was diagnosed that the cam phasers had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The approximate failure mileage was 89,000.
The contact owns a 2017 Ford F-150. The contact stated that while driving at various speeds, the transmission shuddered while attempting to accelerate. The cause of the failure was not yet determined. The contact stated that there was an abnormal rattling sound coming from the engine at start-up. The cam phasers were replaced by an independent mechanic. The dealer and manufacturer were notified of the failure. The failure mileage was 48,000.
The contact owns a 2017 Ford F-150. The contact lives in a cold weather State, and each winter the driver’s side door latch would freeze and be difficult to operate as needed. The contact stated that a dealer was contacted; however, the vehicle was not taken the dealer to be diagnosed or repaired. The manufacturer was notified of the failure but offered no assistance. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The approximate failure mileage was 97,450.
The contact owns a 2017 Ford F-150. The contact stated that while driving at an undisclosed speed, the contact heard a loud knocking sound coming from the engine with the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed and determined that the fuel pump module and the cam phasers had failed and needed to be replaced. The vehicle was repaired; however, the failure recurred. The vehicle was taken back to the dealer where it was diagnosed that the engine had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The approximate failure mileage was 134,030.
The contact owns a 2017 Ford F-150. The contact stated that while driving at an undisclosed speed, the driver's side rear and passenger’s side rear bottom doors failed to latch as intended. The door ajar audible sound repeatedly pinged. The contact stated that the failure was a safety issue and that the sound was distracting while driving. The contact stated that several dealers were contacted, and the contact was informed that the vehicle was previously repaired in 2018 under NHTSA Campaign Number: 17V652000 (Latches/Locks/Linkages). The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was unknown. The VIN was not available.
The transmission has been chattering, slipping, and making weird noises since I bought the truck. There are times where the truck will roll forward several feet after I've placed the shifter in park and remove my foot from the brake pedal. In my opinion these issues are definitely dangerous and can get someone seriously injured or fatalities could occur.
Intermittently, transmission violently down shifts around 60 MPH causing deceleration to 40 MPH. Other "rough" shifts are present. Capital Ford of Wilmington NC has assessed the transmission issues. A new transmission was their recommendation. There were no warning lights on the dash board.
2017 F150 transmission 10R80 started failing at 80K miles and completely failed at 113K. Dealer was asked to inspect the transmission but they misdiagnosed it. It is available for inspection until it is returned to Ford as part of complete swap\core charge. In the beginning the hard shifting did not put occupants at risk. As the transmission continued to fail it did put occupants and others at risk. Is would loose power/not respond to accelerator. Hunt for gears, shift from high gears to low gears while moving. Shifting to 1st gear while traveling at 45 miles per hour. Several times it would start to move from a stop but then not continue to move forward (in heavy traffic) The dealer miss diagnosed the problem and severity at 90K miles. They told me the transmission would continue to have firmer shifts while it was relearning programing. The dealer diagnosed a complete transmission failure based on codes DTSC P0734 and P07F7 stored in the transmission control module (at 113K miles). Their recommendation is a new upgraded replacement transmission from Ford due to internal failure. Ford Motor has been contacted through the customer service number 800-392-3673. There were no visible warning/check engine lights in the beginning (80K miles). Symptoms included harsh/delayed shift and harsh/delayed engagement. 20K miles later (113K miles) check engine light said to check the owner manual but didn't display codes. Transmission started to severely/erratically hunt for gears. Shift to 1st gear from higher gears (5,6,7,8) with very harsh down shifts.
The contact owns a 2017 Ford F-150. The contact stated that while driving at 60 MPH, the vehicle lost power steering functionality, and the vehicle was difficult to maneuver. No warning lights were illuminated. The contact was able to pull over to the side of the road. The vehicle was taken to an independent mechanic, where it was diagnosed that the power steering electronic module needed to be replaced. The vehicle was not repaired. The contact stated that the failure had been recurring increasingly. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The contact related to the failure of the Customer Satisfaction Program: 24S45. The failure mileage was approximately 180,000.
Drivers side door will not shut in cold weather. Unlock/lock switch will not work.
The contact owns a 2017 Ford F-150. The contact stated that while driving on the highway at 40 MPH, there was a knocking sound coming from the engine. No warning light was illuminated. The vehicle was taken to a local dealer where the vehicle was diagnosed, and the contact was informed that the cam phasers were faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 42,000.
Purchased CPO Ford F150 in 2000 to replace Explorer in MA. Used 4 wheel drive in winter the past two seasons to learn after spending over $1000 and driving a vehicle with reduced MPG due to a known TSP 24-2188 that this is a defect that affects fuel efficiency by close to six miles per gallon. Called Balise Ford after learning updated TSB requires flashing of the onboard TCCM. They would not touch it without charging me. Why can a manufacturer design a flawed system that affects the MPG without providing a free fix? So now I drive a vehicle with a defect grinding metal to metal reducing fuel efficiency by 30% that will require all new parts to replace the parts I replaced in January 2025 for almost $1000 when and if I can ever afford to bring to a FORD dealership to have the TSB corrected at my expense. This also creates a noise that is grinding metal to metal occasionally that is confusing and creates concern about road worthiness and if a wheel will fall off.
The door locks on all four doors keep freezing and will not stay locked. I have to thaw them out with a hair dryer to get them to lock closed. With my kids in the vehicle and driving down the road at normal operating speeds the doors will just pop open enough to hear the road noise outside and the interior lights come on along with the doors open warning on the main dash. My children have to hold onto the door handles to keep the doors somewhat closed until we get to our destination. While this happens I am forced to go lower than normal speed limits and drastically slow down in turns just to keep the doors from swinging open while completing the turns all while my kids hold onto the doors. This is extremely dangerous. But I'm forced to do this as my kids need to get to school and I need to get to work. I have read that Ford has chosen this is not a concern for recall. I feel this should be a recall as peoples lives are at danger of flying out and and the danger to the general public.
This is a MAJOR issue with Ford F150s. I am not sure how this was never a recall. Ford issues a TSB for this but NOTHING is the TSB fixes the issue. There is a major fault in the IWE system that causes the 4x4 to engage randomly causing the truck to have major steering issues. It causes grinding, like metal on metal grinding, the steering wheel locks in place at times and I personally almost dies several times from this.The locking steering wheel caused me to crash into a ditch because I could not bring the steering wheel back to center. This has randomly happened to me several times while driving, The TSB claims the issue to be intermittent, which it is due to the fault in this IWE system. FOrd needs to literally cover and replace the entire IWE system before someone gets hurt. Please look this up, this is a very known issue that deserves to be a recall and not a TSB. Please help save lives.
Back up camera blue screen in 2017 ford f150
While traveling at approximately 75 MPH, the transmission downshifted one(1) speed for about 5 seconds, then upshifted back into high Gear. I briefly got a readout that said "seeking parameters." This is a 10 speed transmission, my assessment is that what it did was drop from the "overdrive" gear into 9th gear. It was a single incident and did not create a safety hazard but may be a precursor for future problems. The vehicle has roughly 65000 miles on it.
During acceleration it feels like the transmission is shifting hard and when slowing down something is shifting hard, you can feel it cause you cringe when it bangs into gear. One day my rear tires were skidding driving forward. The shop told me my rear end locked up. I couldn't get a new rear end cause of tarrifs so they rebuilt. Also, there has been squealing coming from under the truck so they capped some vacuum lines but I can still feel a grinding coming through the peddles. They said they did a transmission reprogram but it is still hard shifting during coasting. Thank you for looking into this, I respect ford but I feel the design on this drive train is so poor.
Transmission suddenly downshifts and when cold truck will not move
The wiring for the rear defrost caught fire. A week later it caused the rear glass to completely shatter. We didn't know it was the rear defrost wiring until we had the glass replaced and were able to see the wires fried. I have farm animals and routinely leave my 3 children in their carseats in the truck with it running when it's cold outside and I feed our animals. If it had caught fire with my kids in the truck I wouldn't have known and they wouldn't have been able to get out. I talked to 2 Ford dealerships, 2 different lawyers and a service rep through Ford's website. Even though this exact issue is everywhere on Ford Forums no one will do anything about it because there's no current recall. The only thing we could do to make sure this doesn't happen again is to pull the fuse for the rear defrost. This is a devastating accident waiting to happen and no one will do anything about it.
The transmission-10 speed. Yes it is available. The vehicle has been exhibiting on and off hard shifting since early December. Yesterday while crossing an intersection the vehicle went out of gear and would not move. A car behind me traveling at normal speed had to brake and swerve into the next lane to avoid hitting my vehicle. After contacting a few transmission shops they all confirmed that this has been an ongoing issue with these transmissions and they could not work on it and the only option was to replace it. Additionally Ford seems to be aware of the problem as they have issued a number of TSB's. The vehicle has not been inspected. The only thing I noticed was that the 1-10 gear indicator turned off.
The contact owns a 2017 Ford F-150. The contact stated while driving at an undisclosed speed, there was an abnormal rattling sound coming from the vehicle and the vehicle was idling rough. The contact stated that the check engine warning light was illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The vehicle was scheduled for a diagnostic test. The contact stated that the vehicle was previously repaired, and the cam phasers and timing chain was replaced. The manufacturer was made aware of the failure. The failure mileage was approximately 99,000.
The contact owns a 2017 Ford F-150. The contact stated while driving at an undisclosed speed, the vehicle was shaking abnormally, and the transmission was slipping. The vehicle was taken to an independent mechanic where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 85,000.
Door latch on both front doors continues to intermittently freeze and will not either open or allow the doors to remain closed.
My truck dies for no reason when in park, or drive going very slowly. My vehicle is available for inspection if desired. This is very dangerous to have a running vehicle die when driving, or stopped at a red light. This has happened multiple times. I usually know when it's about to happen because my vehicle shakes, sometimes very hard, right before it happens. The dealership has stated that it will be expensive to diagnose because it happens irregularly, and they have no idea what could be causing it. No warning lamps, engine light, or any messages prior to staling. However, as stated prior, sometimes the vehicle shakes just before stalling. My vehicle is a 2017, and this just began about seven months ago. I had just had the dealership put in a new transmission and water pump . It never happened prior to that service.
The contact owns a 2017 Ford F-150. The contact stated that while driving at various speeds, the transmission unexpectedly downshifted, causing the vehicle to abruptly decelerate and shut off. After restarting the vehicle, the failure was self-corrected; however, the failure later reoccurred. Additionally, during the failure several unknown warning lights illuminated. The vehicle was taken to the local AAMCO Transmission Service Center who diagnosed that the transmission wiring harness was faulty and needed to be replaced. The wiring harness was replaced, and the vehicle was repaired. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 125,000.