2020 Ford F-150 Complaint Log

MY 2020 FORD F-150 5.0L V8 HAS AN EXCESSIVE OIL CONSUMPTION PROBLEM. THE DAY I TOOK IT TO GET IT'S VERY FIRST OIL CHANGE (JANUARY 2021), BEFORE I DROVE IT TO THE DEALERSHIP TO GET CHANGED, I CHECKED THE OIL LEVEL AND IT WAS LOW. IT ONLY HAD 5K MILES ON IT. THEY CHANGED THE OIL AND TOPPED IT OFF. WHEN I CHECKED IT YESTERDAY (FEBRUARY 19TH, 2021), IT WAS READING HALF FULL ON THE DIPSTICK, WITH 6,600 MILES ON THE VEHICLE.

INTERMINTEDLY WHEN PLACED IN PARK IT AFTER ENGINE IS TURNED OFF ROLLS. SOMETIMES VERY SLOW SOMETIMES VERY QUICKLY. ALSO KEY GETS STUCK IN THE IGNITION.

I brought my truck into Crown Ford in Lynbrook NY for an oil change and to have the rear camera recall repaired. They did not repair the camera and told me that they only work on the recall if there is a problem noticed by the driver or if the camera fails. I am going to bring it to another dealership to have it repaired.

PROBLEM SHIFTING TO ALL GEARS & POSITION OF GEAR SHIFT NOT GOING INTO PARK.

FORD TEAM, ON SUNDAY, JANUARY 24TH I HAD A MAJOR SAFETY MALFUNCTION WITH MY 2020 F-150 I BOUGHT THIS PAST SUMMER IN MENOMONIE WI. DESCRIPTION ON THE INCIDENT: I PULLED MY TRUCK OUT OF MY GARAGE TO PULL MY ATV TRAILER OUT. ONCE THE TRAILER WAS PULLED OUT, I STARTED MY TRUCK BACK UP AND PROCEEDED TO PULL IT BACK INTO THE GARAGE. WHILE COASTING IN, I PRESS THE BRAKES TO STOP THE TRUCK AND THE ABS KICKED IN AT THE REAR TIRES KEPT DRIVING MY TRUCK FORWARD. I ENDED UP SLAMMING INTO MY WORK BENCH WHICH IS ATTACHED TO MY BACK WALL. I REMEMBER LOOKING DOWN AT MY PEDAL AND WONDERING WHY THE TRUCK WAS STILL DRIVING FORWARD WHEN THE BRAKES WERE PRESSED. I HAVE PULLED INTO MY GARAGE HUNDREDS OF TIMES AND THIS TIME WAS NO DIFFERENT. I KNOW WHAT THE ABS FEELS LIKE AND THIS WAS NOT THE CASE. THE TRUCK TRIED TO OUT POWER THE ABS AND DIDN'T STOP UNTIL I HIT. I HIT SO HARD THAT THE GARAGE SHOOK AND ITEMS WERE FALLING OFF MY SHELVES. THE AMOUNT OF DAMAGE I INCURRED WOULD NOT HAVE HAPPENED IF I WAS JUST COASTING INTO THE BENCH. TALKING TO A CO-WORKER HE STATED THIS HAD HAPPENED TO HIS DAD IN THE PAST AND SAID THERE MIGHT BE AN ERROR IN THE CODE, SOMETHING TO DO WITH IT STILL BEING IN HIGH IDLE AND THE ABS KICKED IN. IF THIS ERROR CANNOT BE DIAGNOSED I'M NOT SURE I FEEL SAFE DRIVING THIS TRUCK ANYMORE. MAKES ME SICK TO MY STOMACH TO THINK WHAT WOULD HAVE HAPPENED IF ONE OF MY KIDS WERE IN FRONT OF ME. PLEASE TROUBLE-SHOOT THIS ISSUE AND FOLLOW UP WITH THE CAUSE AND HOW MUCH DAMAGE AS BEEN DONE. THANK YOU, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).”

Rear axle is clucking,clicking and rattling. Also warning light comes on when I’m close to vehicle Sometimes it comes on when a vehicle passes me

MY -150 LARIAT HAS BEEN GIVING ME PROBLEMS WITH THE FRONT COLLISION CAMERA AND DETECTS WHEN NO OTHER VEHICLES ARE AROUND. MY COMPUTER FOR SYNC DOES NOT ALWAYS TURN ON AND FREEZES NOT ALLOWING ME TO USE NAVIGATION AND OTHER FEATURES. I ALMOST GOT INTO THREE ACCIDENTS BECAUSE THE VEHICLE ACCELERATED ON ITS OWN. IN THE SAME NIGHT WHEN I PRESSED THE GAS IT WOULD NOT ACCELERATE. AT ONE POINT THE SPEEDOMETER WAS STUCK AT 67MPH YET THE TRUCK ACCELERATED WELL OVER 70MPH. MY BRAKES DID NOT WORK PROPERLY SEVERAL TIMES. I PRESSED THEM AND THE TRUCK WOULD NOT STOP. I TOOK IT IN TO THE FORD DEALERSHIP AND THEY ESSENTIALLY TOLD ME NO CODES COULD VERIFY THE PROBLEMS. I AM VERY CONCERNED ABOUT THE SAFETY OF MY VEHICLE AND I AND OTHER DRIVERS WERE PUT IN SEVERE DANGER.

The contact owns a 2020 Ford F-150. The contact stated that on several occasions while the vehicle was parked, the driver's and passenger’s side door handles became stuck. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was unknown.

The contact owns a 2020 Ford F-150.The contact stated that the vehicle was consuming an excessive amount of engine oil. The contact stated that the vehicle was consuming 3-quarts of oil every 5,000 miles. The vehicle was taken to the dealer, who advised the contact to join the class action lawsuit. The manufacturer was made aware of the failure and referred the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 15,000.

TL* THE CONTACT OWNS A 2020 FORD F-150. THE CONTACT STATED WHILE DRIVING AT 55 MPH, THE VEHICLE BRAKES LOCKED UP ON ITS OWN, CAUSING THE VEHICLE TO GO INTO A COMPLETE STOP. THE CONTACT STATED WHEN THE VEHICLE STOPPED, THE BRAKES UNLOCKED AND THE CONTACT WAS ABLE TO PRESS ON THE ACCELERATOR PEDAL FOR THE VEHICLE TO CONTINUE TO DRIVE WITH NO ISSUE. HOWEVER THE FAILURE OCCURRED AGAIN THIS TIME THE CONTACT WAS DRIVING 55 MPH IN THE SNOW WHEN THE BRAKES LOCKED UP CAUSING THE VEHICLE TO SLIDE, HIT AND GO OVER A GUARD RAIL. NO ONE WAS INJURED. NO MEDICAL TREATMENT WAS NEEDED AT THE SCENE AND A POLICE REPORT WAS FILED. THE CONTACT HAD THE VEHICLE TOWED TO LOCAL DEALER ROMEO FORD OF KINGSTON (128 NY-28, KINGSTON, NY 12401) WHO INSPECTED THE VEHICLE BUT COULD NOT DIAGNOSED THE FAILURE HOWEVER THE FAILURE PERSISTED AGAIN. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 12,000.

NOTHING

EIGHT DAYS AFTER NEW PURCHASE, WITH 416 MILES ON THE ODOMETER THE ENGINE FAILED FROM A CURRENTLY UNDIAGNOSED DEFECT. LARGE AMOUNTS OF WHITE SMOKE FROM THE EXHAUST COVERED THE HIGHWAY, POTENTIALLY AFFECTING VISIBILITY OF OTHER DRIVERS. THE VEHICLE LOST ALL POWER, AFTER PULLING OFF FROM HIGHWAY THE ENGINE WOULD NOT START. FORD DEALERSHIP SERVICE DEPARTMENT VERIFIED THE ENGINE LOCKED UP AFTER THE FAILURE.

FORD ELIMINATED THE ENGINE COVER IN 2019 EXPOSING THE ENGINE WIRING TO THE ELEMENTS. SINCE THE WIRING INSULATION IS MADE FROM SOY THIS ALLOW FOR RODENTS TO CLIME UP INTO THE ENGINE COMPARTMENT AND CHEW AT THE EXPOSED WIRES. THIS CAN DISABLES THE VEHICLE OR SET A VEHICLE ENGINE LIGHTS AT THE OWNERS EXPENSE. IN MY CASE THE VEHICLE LOST POWER ON THE FREEWAY AND I HAD SEVERAL LIGHTS COME ON. THE TOP SPEED DROPPED FROM 70MPH TO 23MPH. BRIGHTON FORD DID REPAIR THE VEHICLE AT MY EXPENSE. GOING FORWARD EVEN THOUGH THE REPAIR HAS PUT THE VEHICLE BACK ON THE ROAD, THE POTENTIAL PROBLEM STILL EXIST. FORD CUSTOMER CARE SAID THERE IS NO SOLUTION AVAILABLE TO THIS PROBLEM I HAVE OPENED A CASE BUT I DON'T BELIEVE ANYONE IS LOOKING AT IT. I ALSO CHECK 2021 VEHICLES AND IT HAS THE SAME ISSUE.

VEHICLE IN MOTION PULLED UP TO A STOP LIGHT (WITH START/STOP DISABLED VIA THE BUTTON) THE LIGHT TURNED GREEN BEFORE COMING TO A COMPLETE STOP BUT THE TRUCK SHUT OFF. THEN I WAS GREETED WITH A WINDOW THAT DISPLAYED "AUTO START UNAVAILABLE SHIFT TO P TO RESTART". I PUT THE TRUCK IN PARK, RESTARTED IT, AND IT DROVE FINE AFTER THAT.

WHILE BACKING UP, THE GREEN YELLOW AND RED LINES ARE GONE ON THE BACK UP CAMERA.SO CANNOT TELL THE DISTANCE BEFORE BACKING INTO SOMETHING AND THE BEEPER NO LONGER IS HEARD WARNING YOU WHEN YOU ARE GETTING CLOSE..

We’ve had this 2020 f150 since it was brand new with multiple Ford dealerships diagnosing and Test driving our complaints from the beginning. Only to hear “ we couldn’t get it to do anything and no hard shifting” countless times. Took to dealerships in Florida, Texas and other states with same same response to only refash the control module, which later was a recall on the valve body in the transmission. That did not change anything and now we are 59k miles past our warranty date with the exact same issues from day 1. They should stand behind their product and will not be buying another f150 only to have the same issues and no point in having a warranty if nothing was ever done to have a resolution to our problem -hard shifting while going from 3rd-4th gear a 4th to 5th -same thing while downshifting while applying the brakes to stop or slow down I own 3 ford trucks and fortunately my others at an f250 and f350

The contact owns a 2020 Ford F-150. The contact stated that upon starting the vehicle, it inadvertently lurched forward. There were no warning lights illuminated. The contact stated that he let the vehicle run a little longer, then he drove the vehicle. The contact stated that the rear end of the vehicle would make an abnormal clicking sound while accelerating from a complete stop or while reversing. The contact stated there was a slippage in the rear end of the vehicle while driving. The contact also stated that the transmission would fail to shift smoothly especially when the vehicle was cold. The dealer was notified of the failure, but the vehicle was not diagnosed. The manufacturer was not notified of the failure. The vehicle was not diagnosed or repaired. The approximate failure mileage was 19,000.

MY TRUCK HAS 4 BACKUP COLLISION WARNING SENSORS ON THE REAR BUMPER. AFTER SOME HEAVY RAIN, I HAVE HAD 1 SENSOR START TO INDICATE A CLOSE OBJECT AS I START TO BACK UP MY VEHICLE. THERE IS NO OBJECT BACK THERE. THIS INITIALLY OCCURRED IN A PARKING LOT, BUT THE PROBLEM NOW PERSISTS AND THE AUDIBLE WARNING WITH A DASH CAMERA INDICATOR LIGHT GOES OFF WHENEVER I BACK UP THE TRUCK.

WHILE DRIVING ON A HIGHWAY AT 65MPH I HEARD AN EXPLOSION. AFTER PULLING OVER I DISCOVERED THAT THE BACK GLASS HAD SHATTERED. I WAS NOT PASSING A VEHICLE AND NOTHING ELSE WAS AROUND TO CAUSE IT. CONTACTED THE DEALERSHIP WHERE PURCHASED AND THEY WILL NOT REPLACE BECAUSE "BLOWN OUT" GLASS IS NOT COVERED BY THE WARRANTY. THIS TRUCK HAS 3,700 MILES ON IT. MY INSURANCE WILL COVER THE COST BUT THAT ISN'T THE POINT. THIS IS DANGEROUS! THE INSIDE PRESSURE SHATTERED THE WHOLE GLASS AND ACTUALLY BLEW A HOLE THROUGH ON ONE SIDE. THE GLASS WAS FALLING OUT ON THE BED OF THE TRUCK. I HAVE NOTICED SINCE PURCHASING THE TRUCK THAT THE DOORS ARE HARD TO CLOSE (YOU HAVE TO ALMOST SLAM THEM) UNLESS YOU LEAVE A WINDOW DOWN A LITTLE.

MY NEW 2020 F150 WITH 5.0 V8 TRUCK OVER CONSUMES OIL, ADDING A QUART OF OIL EVERY 1000 MILES. BROUGHT TO DEALER EVERY WEEK AFTER ABOUT 500 MILES AND THEY ADD AT LEAST A HALF QUERY OR MORE EVERY TIME. I BOUGHT IN OCTOBER 2020 AND IN THE FIRST MONTH I WENT THROUGH 4 QTS OF OIL.

WHILE I WAS DRIVING ON FRIDAY, MY 2020 F-150 STALLED. AN ERROR MESSAGE POPPED UP ON THE INSTRUMENT CLUSTER SAYING "AUTO STARTSTOP SHIFT TO P THEN RESTART". I RESTARTED AND IT HAPPENED AGAIN. I THEN WAITED 10 MINUTES AND RESTARTED AND IT HAS NOT HAPPENED SINCE. I TOOK IT TO BOB THOMAS SERVICE IN HAMDEN, CT TODAY AND THEY ARE SAYING THEY CANNOT FIND ANYTHING WRONG. IF I WAS ON THE HIGHWAY OR TURNING ACROSS TRAFFIC, STALLING AT THAT TIME COULD BE DISASTROUS OR EVEN FATAL.

WHILE DRIVING MY VEHICLE, THE TRANSMISSION SEEMS TO HAVE INTERMITTENT ISSUES WITH UP AND DOWN SHIFTING ANYWHERE FROM GEARS 1-7. FEELINGS OF TRANSMISSION SLIP AND HESITATION TO SHIFT. ALSO IT IS NOISY SOMETIMES. YOU CAN HEAR IT DOWNSHIFT. IT SOUNDS LIKE A HARD STEEL CLUNK. ONLY ONE TIME THOUGH HAVE I EXPERIENCE A MODERATE DOWNSHIFTING BETWEEN GEARS THAT SLOWED THE VEHICLE MUCH MORE THAN THE BRAKING DID. I HAVE NO PHOTOS OR DEALER REPORTS OF THE ISSUE BECAUSE THE DEALER SAID 'THEY JUST SHIFTED ROUGH'

TL* THE CONTACT OWNS A 2020 FORD F-150. THE CONTACT STATED THAT THE REAR WINDOW FRAME DETACHED FROM THE GLASS CAUSING THE GLASS TO FRACTURE. THE VEHICLE WAS TAKEN TO AN UNKNOWN GLASS REPAIR FACILITY HOWEVER, THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 3,400.

BOUGHT THE TRUCK NEW OCTOBER 2020 AND CHECKED THE OIL AFTER A MONTH HAVING THE TRUCK HAVING 1600 MILES ON IT AND THERE WAS NO OIL ON THE DIPSTICK. IT'S A 5.0 COYOTE V8. TOOK IT TO THE DEALER IMMEDIATELY AND THEY ADDED 5 QTS OF OIL! THERE IS A TSB OUT WHERE THEY CHANGE PCM SOFTWARE AND REPLACE THE DIPSTICK. SHOULDN'T THIS BE DONE BEFORE I TOOK THE TRUCK HOME IF THEY KNEW ABOUT IT??

RATTLE IN LEFT FRONT SUSPENSION

The contact owns a 2020 Ford F-150. The contact stated that on several occasions while driving at various speeds, the transmission shifted hard and shifted into neutral unintendedly. The vehicle was taken to the dealer where it was diagnosed with transmission failure. The vehicle was repaired; however, the failure reoccurred two weeks later. The vehicle was taken to the same dealer where it was it was determined that the TCM needed a second software update. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 10,000.

EXCESSIVE OIL CONSUMPTION. I HAVE ALREADY HAD THE SERVICE APPLIED FROM THE TECHNICAL BULLETIN, BUT NOT MUCH RELIEF FROM THE LOSS OF OIL. I HAVE TO ADD AT LEAST A QUART HALF WAY BETWEEN OIL CHANGES. I WOULD LIKELY LOSE 2 QUARTS OR MORE BETWEEN OIL CHANGES IN TOTAL. I HAVE BARELY 5000 MILES, 'FIX' APPLIED AT 2500 MILES. AT 5100 MILES ALREADY OVER A QUART LOW. MOSTLY CITY DRIVING. SOME PULLING OF SMALLER RV TRAILER. TRAILER WEIGHT IS 5800 POUNDS.

BACK UP CAMERA IMAGE FADES AND SCREEN BECOMES A SHIMMERING COLOR, PROBLEM IS INTERMITTENT.

AS I WAS BACKING INTO A SPACE THE BACKUP CAMERA MALFUNCTIONED (WENT INTO STATIC LINES AND THEM BLACKED OUT) I BACKED INTO A POLE AND DENTED THE BUMPER.

WHILE DRIVING, SEVERAL FAULTS APPEAR IN DASH WINDOW,STARTING WITH "DRIVING MODE NOT AVAILABLE" AND THE ENGINE GOES INTO "LIMP HOME MODE"! AFTER TURNING OFF THE ENGINE, THE FAULTS MAY SHOW AGAIN IMMEDIATELY OR SOON AFTER CONTINUING TO DRIVE! MY DEALER WAS NOT ABLE TO CORRECT THE PROBLEM ON MY FIRST VISIT AND HAS ,SO FAR, BEEN UNABLE TO COME UP WITH A FIX FOR THE PROBLEM ! PLEASE HELP ME ! THE VEHICLE HAS ONLY 1500 MILES ON IT,AND THIS IS A SERIOUS PROBLEM WHICH ,MOST LIKELY HAS DRIVING SAFETY IMPLICATIONS !!!! SINCERELY ,[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

The contact owns a 2020 Ford F-150. The contact stated while driving at an undisclosed speed, the vehicle loss motive power when the contact depressed on the accelerator pedal. The vehicle shuddered while decelerating. The contact veered to the side of the road and restarted the vehicle and the vehicle resumed normal operation. The contact stated that the failure was intermittent. The vehicle was taken to the local dealer to be diagnosed. The contact was informed that the fuel injector was faulty and that the engine needed to be replaced. The vehicle was repaired however, the failure recurred. The vehicle was taken back to local dealer and the fuel injectors and fuel pump were replaced. The contact stated that on another occasion while driving on the highway the failure recurred. The contact stated that the engine was blown, and oil was spilling from the engine underneath the vehicle. The contact had the vehicle towed to the nearest dealer. The tow truck driven informed the contact that a rod had gone through the side of the engine. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 6,255.

BACKUP CAMERA NOT WORKING CORRECTLY, SOMETIMES IT HAS A BLACK SCREEN

THE REAR CAMERA IS SHOWING THE IMAGE COMPLITLY DISTORTED. I BOUGHT THIS TRUCK 10-03-2020 AND IN ONE WEEK LSTER THE REAR CAMERA WAS NOT WORKING ALL THE IMAGES WERE BLURRY AND DISTORTION.AT THE FULL SCREEN.

TL* THE CONTACT OWNS A 2020 FORD F-150. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE TRANSMISSION SHIFTED TO 10TH GEAR AS THE RPMS ROSE UP TO 1,000 RPM AND THE VEHICLE HESITATED TO EXCEED 40 MPH. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO JARRETT FORD DADE CITY (38300 DICK JARRETT WAY, DADE CITY, FL 33525, (866)906-7651) TO BE DIAGNOSED. THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO OTHER UNKNOWN DEALERS HOWEVER, THE MECHANICS WERE UNABLE TO DETERMINE THE CAUSE FOR THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 3,268.*DT*JB

THE REAR WINDOW DEFROSTER CAME ON FOR THE FIRST TIME IN COLD WEATHER AND WITHIN 10 MINUTES, THE REAR WINDSHIELD SHATTERED WHILE IN MOTION ON A CITY STREET. MY KIDS WERE IN THE BACK SEAT. FORD IS NOT OFFERING TO COVER THE DAMAGE UNDER THE WARRANTY OR EVEN INVESTIGATE THE ISSUE. THE TRUCK HAS 2100 MILES ON IT.

BACKUP CAMERA APPEARS DISTORTED AND OFTEN GOES BLACK. INTERMITTENT ISSUE.

RATCHETING SOUND ON DECEL WHEN ENGINE AND TRANSMISSION ARE COLD. SOUND OCCURS WHILE TRAVELING AT LOW SPEED BETWEEN 800-1500 RPMS ON IMMEDIATE DECEL. TSBS EXIST FOR PREVIOUS MODEL YEARS WITH THE 10 SPEED TRANSMISSION BUT NOT THE 2020.

ON SEPTEMBER 27, 2020 AT ABOUT 2:30 PM I WAS TOWING A CAMPER APPROXIMATELY 150 MILES WITH THE AUTO START STOP DISABLED BY THE BUTTON ON THE DASHBOARD. I MADE A LEFT TURN FROM A STOP AT AN INTERSECTION. WHEN I TURNED THE ENGINE SHUT OFF AND A WARNING MESSAGE CAME ON THE DASHBOARD THAT SAID 'AUTO START STOP. SHIFT TO P AND RESTART ENGINE'. LUCKILY I WAS ABLE TO AVOID AN ACCIDENT AND COASTED TO A STOP ON THE SIDE OF THE ROAD. I RESTARTED THE ENGINE AND IT STAYED RUNNING. AS I MENTIONED, I HAD DISABLED THE AUTO START STOP FUNCTION AT THE BEGINNING OF THE TRIP IF THIS HAD HAPPENED AT A BUSY INTERSECTION OR WHERE I COULDN'T HAVE STOPPED MY WIFE AND I COULD HAVE BEEN IN A SERIOUS ACCIDENT OR EVEN BEEN KILLED. I HAVE READ ABOUT THIS ON THE INTERNET AND IT IS NOT AN UNCOMMON OCCURRENCE. THIS IS A SERIOUS DEFECT THAT VERY LIKELY WILL CAUSE PEOPLE TO BE HIT AND KILLED AND SHOULD BE RECALLED.

FORD CAMERAS RECALL: 20C19 AND 20B39. I RECEIVED NOTIFICATION OF THE RECALL DURING NORMAL MAINTENANCE ON MARCH 1, 2021, NOT VIA FORD HEADQUARTERS. APPARENTLY, THE RECALL WAS ON 09/23/20. TWO DIFFERENT FORD DEALERSHIPS (IN PALM DESERT AREA) HAVE SAID ONE OF THE CAMERAS IS ON BACKORDER WITH NO CLEAR INDICATION WHEN IT WOULD BE RECEIVED FOR INSTALLATION. THEREFORE, FROM THE DATE OF THE RECALL UNTIL NOW (APPROXIMATELY 6-MONTHS), I HAVE NOT RECEIVED THE CORRECTED PARTS OR INSTALLATION.

FAULTY BACKUP AND FORWARD CAMERA AT INCONSISTENT INTERVALS. CAMERA WILL BECOME VERY DARK AND VIEW IS DISTORTED MAKING IT IMPOSSIBLE TO SEE WHERE YOU ARE GOING FROM CAMERA VIEW. TRUCK WAS BOUGHT NEW IN JANUARY 2020 AND STARTED HAVING CAMERA PROBLEMS LATE THIS SUMMER. WITH COVID-19 NOT DRIVING AS MUCH AS BEFORE APRIL. THE CAMERAS ONLY WORK WHEN BACKING UP OR PULLING FORWARD AT LOW SPEED. THUS TRYING TO PARK OR EXIT A PARKING SPACE CAMERAS CAN BE OF NO HELP IF IT IS HAVING ITS SPORADIC DARK OUT.

THE GEAR WILL NOT GO INTO PARK AND ALLOW ME TO START. ALSO, THE DISPLAY INDICATES I AM IN THE WRONG GEAR DISPLAY SHOWS NEUTRAL BUT TRUCK IS IN DRIVE, DISPLAY SHOWS REVERSE BUT THE TRUCK IS IN NEUTRAL. THIS ALL HAPPENED AFTER BACKING THE TRUCK UP IN REVERS, STOPPING AND SHIFTING TO DRIVE TO PULL FORWARD AND IT WOULDN'T MOVE. THEN I COULD NO LONGER PUT IN PARK. THE ONLY WAY TO GET INTO PARK IS TO BANG THE GEAR SHIFT FORWARD FORCIBLY. THIS ALL HAPPENED IN THE MIDDLE OF A HOTEL PARKING LOT. FORD ROADSIDE ASSISTANCE WAS CALLED BUT THEY WERE USELESS WITH NO REMEDY.

THIS VEHICLE, WHICH IS OTHERWISE REQUIRED TO HAVE ONE, WAS DELIVERED FOR LEASE WITH AN INOPERATIVE BACKUP CAMERA ON AUGUST 24, 2020. THE CAMERA IS ON BACK ORDER FROM THE MANUFACTURER. IT WAS DISCLOSED TO ME THAT MULTIPLE VEHICLES FROM THIS MANUFACTURER WERE EXPERIENCING PROBLEMS BUT WERE STILL BEING SOLD AS NEW VEHICLES.

I PURCHASED A BRAND NEW FORD TRUCK XL. F-150 ON 8/23/2020.ON 8/23/2020. THE VEHICLE BROKE DOWN , AFTER A WEEK OF BEING AT THE DEALERSHIP THEY CAME TO A CONCLUSION BASED ON THE DIAGNOSTIC TEST THAT THE VEHICLE WAS, ALLEGEDY STRUCK BY LIGHTING WITH NO VISIBLE MARKS THE FORD DEALERSHIP SUGGESTED THAT I SHOULD PUT A CLAIM IN THROUGH MY INSURANCE SINCE MY VEHICLE IS NOT A WARRANTY ITEM UNDER ACTS OF NATURE WHICH I DID. I THEN CONTACTED THE ORIGINAL DEALERSHIP WHERE I PURCHASED THE VEHICLE FROM AND HAD THE TRUCK TOWED ON 9/11/2020.AFTER NUMEROUS ATTEMPS AND OPENING A CLAIM THROUGH CORPORATE FORD AND THEN BEING DENIED I REACHED OUT TO MY INSURANCE COMPANY AFTER THREE INDEPENDENT APPRAISAL'S AND NUMEROUS PHONE CALLS ALONG WITH EMAILS NO ONE HAS RESPONDED TO RESOLE THIS ISSUE , IT HAS BEEN ALMOST THREE MONTHS NOW WITH NO CONCLUSION AND MY INSURANCE COMPANY HAS DENIED MY CLAIM DUE TO THE INCOMPETENCE OF THE FORD DEALERSHIP.

I WAS IN FRONT END COLLISION AT APPROX 50 MPH IMPACT AND SEAT BELT DID NOT LOCK AND THE AIRBAGS DID NOT DEPLOY. I HIT STEERING WHEEL IN COLLISION

The contact owns a 2020 Ford F-150. The contact stated that the vehicle was parked due to an unknown electrical door lock malfunction. Additionally, the contact stated that the vehicle would inadvertently roll forward while stopped without input from the driver. The contact depressed the brake pedal to stop the vehicle. The contact stated that the failure recurred while the vehicle was stopped and the gear shifter was in park(P). The contact stated that after exiting the vehicle, the vehicle rolled forward, struck, and ran over a passenger before coming to a stop. The passenger suffered head injuries and sought medical attention. A police report was not filed. The vehicle was taken to an independent mechanic and diagnosed with a defective gear shift indicator. The contact was informed that the gear shift indicator needed to be replaced. The contact was unsure if the vehicle was repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 25,000.

TL* THE CONTACT RENTED A 2020 FORD F-150. THE CONTACT STATED WHILE THE ENGINE WAS ON, THE CONTACT PLACED THE VEHICLE IN PARK, AND THE VEHICLE INDEPENDENTLY ROLLED WHILE THE GEAR WAS IN PARK. THE VEHICLE ROLLED OVER THE CONTACTS DAUGHTER HEAD. THE CONTACT TOOK HIS DAUGHTER TO THE HOSPITAL. THE CONTACTS DAUGHTER HEAD REQUIRED STAPLES. THE CONTACT STATED ON A SECOND OCCASION WHEN THE CONTACTS WIFE DROVE THE VEHICLE AND PLACED THE GEAR IN PARK WITH THE ENGINE ON THE VEHICLE ROLLED, THE DRIVER WAS ABLE TO GET BACK INTO VEHICLE AND STOP THE VEHICLE FROM ROLLING. THE CONTACT TOOK THE VEHICLE TO A MECHANIC TO HAVE A DIAGNOSTIC PERFORMED WHICH LOCATED THE FAILURE CODES AT THE TRANSMISSION, THE GEAR SHIFTER AND THE CABLE. THE VEHICLE WAS NOT REPAIRED. A POLICE REPORT WAS NOT FILED. THE CONTACT RETURNED THE VEHICLE TO ENTERPRISE. THE FAILURE MILEAGE WAS 29,260.

Transmission clunks randomly in various situations that are unpredictable. It will occasionally slam itself into a gear which is obviously creating an unsafe situation, especially when towing. Other times it can't figure out which gear it wants, creating yet more unsafe situations, especially when towing. Fuel mileage is excessive even for a pickup truck. After scanning with BlueDriver, fuel trim numbers are significantly out of range causing excessive fuel consumption and lack of power.

The contact owns a 2020 Ford F-150. The contact received notification of NHTSA Campaign Number: 20V575000 (Visibility) however, the part to do the recall repair was not yet available. The contact stated that the rear-view camera failed intermittently, which resulted in a blank or distorted image displayed on the display screen. The dealer was made aware of the recall and the failure. The dealer informed the contact that parts were on back order. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was 500. Parts distribution disconnect.

REAR VIEW CAMERA NOT FUNCTIONING PROPERLY. ISSUE HAS BEEN ONGOING FOR NEARLY A MONTH, NOW. OFTEN SHOWS VERY GARBLED VIEW WHEN TRUCK IS SHIFTED INTO REVERSE. OCCASIONALLY DISPLAYS A MESSAGE "CAMERA IS UNAVAILABLE. PLEASE CONTACT YOUR DEALERSHIP." I FOLLOWED UP WITH THE DEALERSHIP (SOUTHGATE FORD, SOUTHGATE, MI) AND THEY INFORMED ME THEY CANNOT SERVICE THIS, AS FORD HAS NOT ISSUED THEM A FIX. THEY ARE COMPLETELY UNABLE TO RESOLVE THE PROBLEM, AND REFUSED ANY FURTHER REMEDIATION. THEY RECOMMENDED I CALL FORD'S CUSTOMER SUPPORT AT 800-392-3673, WHICH NO LONGER APPEARS TO BE FUNCTIONAL, AND DID NOT ALLOW ME TO TALK TO ANYONE OR EVEN LEAVE A MESSAGE.

THE REARVIEW CAMERA DOES NOT WORK - INTERMITTENTLY EITHER BLURS OUT OR BLACKS OUT, SOMETIMES GOES TO A BLUE SCREEN WITH NO FUNCTIONALITY. THIS OCCURS WHEN THE VEHICLE IS PLACED IN REVERSE.