NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2024 Ford F-150. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
MinneapolisMN55428United States1/1/2026"Digital light (led) and sound are unhealthy. I have been reffering to it as fake light and sound for years now. Get ahold of robert f kennedy and have him include this in his MAHA research"
LeanderTX78641United States12/30/2025"Due to the BLINDING headlights of a truck, I almost hit a pedestrian who was wearing a reflective vest. The headlights if the truck were so bright, that the light canceled out the reflective tape on the pedestrians vest. BAN THESE BLINDING HEADLIGHTS."
NJ8107United States[XXX]"So sick of almost getting into accidents at nighttime because of these. Why is something like that now just a casual thing??" INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Flower MoundTX75028United States12/30/2025"I cannot tell if people’s brights are on or if it’s their headlights. i am [XXX] and have perfect vision yet go blind every night i drive after sundown." INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Headlights are too high, too bright, and 5000K+ color, which has been documented to upset circadian rhythms in most, and causes agitation, or even seizures, in a small percentage of the population
Blinding LED headlights from this vehicle around 5:45pm on way to grocery store. Height of headlamps above ground level, intensity of the weird light emitted caused my wife & I in our vehicle to be blinded to pedestrians in store parking lot. As a driver, after getting a full blast of this light I was seeing blanked out visual field. Sight started coming back, I continued process of parking, (after obstructing traffic from stopping until I could see) and scared a pedestrian I could not see even after the sensation of returned sight. Please do something about these unnecessarily bright lights. I must not be the only one.
LancasterNH3584United States[XXX]"I keep saying why do people need to see up a raccoons a_ _ a mile away. They are blinding me. When someone goes by me at night with LED lights I am blinded. It is not a good feeling when you are wondering if you are still in your lane because you can't see anything other than extremely bright lights. They need to be banned. i never had problems driving and still don't with regular lights they don't bother me but the LEDS are horrible. Please get rid of them." INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
MOUNTAIN HOUSECA95391United States[XXX]"Whether its someone coming towards you, or someone right behind you, they still blind you and are a nuisance to everyone." INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
San JoseCA95129United States12/29/2025"i find the bright lights unacceptable & have to divert my eyes which can be very dangerous. and to add to the problem too many drive with their brights on when not necessary"
KohlerWI53044United States[XXX]"Something needs to be done about this issue. It has only been getting worse over the years. There are also people now replacing more of their old headlights with these LEDs with out purchasing and replacing the reflectors; without replacing those they actually turn out to be worse than the headlights on these new vehicles that are just as bad or worse. Need to get recalls out on these newer vehicles. Own a car that is almost not possible to drive at night due to this issue. Have almost been in an accident every week being on second shift due to this issue. It is now getting so bad with these newer vehicles to the point we are even having issues driving a fullsize truck at night which has never happened to us in our 15 years of driving. The brights are also an issue as well cause of people not being able to shut them off while driving past you or passing. Please do something about this already. It really is out of hand." INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Headlights are TOO bright and blinding making it difficult to drive safely especially at night. Not kind fo eyes like headlights in the past. Please get rid of these and return to previous ones that allowed for safe and healthy driving.
As I am driving at night, I am frequently blinded by excessively intense headlights, very often those on large pickup trucks like the F150. If I blink my high beams at them, the blink back with their even more intense high beams! It is obvious that the 1) the low beams are far too bright for oncoming drivers and 2) that the low beams are not aimed at the road, but at the windshields of oncoming cars. This temporarily blinding of oncoming drivers is very problematic, especially for drivers with cataracts that have not yet been treated. My wife has had to stop driving at night. The NHTSA should adopt maximum brightness standards and the police should enforce them with tickets and fines for those who violate these standards.
on coming lighting blinded me which caused the vehicle to go off the road onto the shoulder since I could not see the roadway
I was attempting to leave a parking spot when while maneuvering the vehicle it suddenly and unexpectedly accelerated to a high speed into a tree. There is a police report and security video as the incident took place in a hospital parking lot. The truck is totaled and settled but insurance company not interested in liability. My wife and I were injured. I have no idea or explanation for the sudden acceleration. Nobody is investigating if there was a vehicle malfunction or not. I just want it documented somewhere in case it is happening a lot. The crash was violent and occurred from a near complete stop on a clear day with no distractions.
The headlights on this truck are fogging up every time it rains. Ford says it’s “normal”. Fogging of headlights seems like a no brainer safety issue. These are LED headlights so the lights don’t get warm/don’t reduce fogging with heat. Fords technical service bulletin says this is acceptable fogging. I know of no other vehicle that has fogging headlights. This is a known issue for 2024/2025 Ford F150.
The headlights of this car, and many cars of this modern age, have headlights that are blinding and make it significantly more difficult and dangerous to drive at night.
My life was put at risk because of an oncoming Ford F-150. The placement and brightness of the headlights are such that oncoming drivers are immediately blinded and unable to see anything as the vehicle approaches and passes. I was nearly run off the road because I was completely blinded by the brightness if the headlights. I almost crashed into a tree. I barely escaped with my life intact.
Instrument cluster display goes black. Random occurrence. Lasts between 5 seconds to 1 minute. Dealer unable to reproduce.
While coming into my garage to park, it’s like the truck accelerated which caused damage to the truck and my home.
Vehicle has been inspected by dealer and all I’ve gotten it’s a natural sound. Vehicle has been taken three times for same issue and nothing has been done. No accidents have occurred.
Excessive blinding headlights. Dangerous to encounter oncoming traffic at night. Too bright and alignment/aim is too high.
The rear glass panel of the panoramic sunroof on my 2024 Ford F-150 (approximately 8,800 miles) suddenly and spontaneously shattered while I was driving. There was a single upward-pointing fracture near the front-center of the panel, and the rest of the glass fragmented outward from that point. There was no impact, no debris, no nearby vehicles, and no physical evidence of anything striking the roof or surrounding areas. No objects were found inside the vehicle. The sunroof is available for inspection upon request. This failure created an immediate safety risk. The shattered panel was directly above my two children seated in the rear, and falling glass fragments posed a significant danger of injury. A sudden overhead glass failure also presents a hazard to other drivers if fragments are expelled from the vehicle. There were no signs or symptoms before the breakage. The Ford dealership inspected the vehicle but did not identify any impact damage and did not confirm a cause. The failure has not been reproduced, but I found multiple similar reports from other Ford owners, suggesting this may be consistent with spontaneous internal stress failure of the tempered glass. Given the complete lack of impact evidence and the serious safety risk to occupants and other motorists, I am reporting this as a panoramic sunroof safety defect.
Digital dash randomly goes out and stops working. Can’t see speed or any information
The contact owns a 2024 Ford F-150. The contact stated that the infotainment system screen had turned black after starting the vehicle and was black while driving. The contact stated that the failure had become permanent, preventing the contact from accessing safety functions for the vehicle. The contact confirmed that the rearview camera image was displayed while in reverse(R). The dealer was notified of the failure and informed the contact that the VIN was not under recall. An appointment was scheduled for a diagnostic test. The vehicle was not yet diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 50,000.
I’ve now had two major safety issues with my 2024 Ford F-150 STX. 1. September 2025 – Loss of Acceleration While Driving I was driving north at about 40 mph when my truck suddenly stopped accelerating. It felt like it went into neutral on its own. I pressed the gas and nothing happened — the truck just started coasting. There were no alerts, no warning lights, and no explanation. I had to safely pull off the road while the truck was basically free-rolling. 2. Most Recent Incident – Emergency Brakes Slamming On in an Empty Parking Lot When I was leaving a facility recently, I was driving slowly through an empty Walgreens parking lot — no cars or obstacles anywhere around me. Out of nowhere, the truck’s emergency brakes slammed on extremely hard. It didn’t just happen once — the brakes locked up five times within about a minute while I was in Drive. There were zero warning messages on the dash each time. The jolts were so violent that my son flew forward and hit the seat in front of him. My right leg slammed into the dash, and the impact was so strong I ended up in the ER afterward with severe pain on my right side.
My 10R80 transmission in my F-150 as an absolute mess. Brand new, less than 16k miles. Hard shifting up and down, shift delays, & clunks. The shift delay between gear 1-3 (it likes to skip gear 2) is downright dangerous. Leaving my parking garage at work, while actively slowing down, the truck decides to shift (very much delayed) from gear 1-3, propelling my truck forward and almost striking my parking garage gate. The transmission behavior on this truck is both unacceptable and dangerous. Imagine a city/pedestrian scenario. I took it to the dealer, was told "they could not replicate" and they sent me home with no solution. They said there were no error codes. I was told they "reflashed the transmission." There has been no observable improvement. Ford knows this transmission is an absolute mess and refuses to do right by the customer. They answer only to their real customer, the board of directors.
The problem is the IPMA not working on the passenger camera the back hitch camera and the 360 Degree view camera. Ford dealer has no fix for the software solution at this time. thank you [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
I am the lessee of a 2024 Ford F‑150 Lightning XLT, VIN [Insert VIN], and I am submitting this description due to repeated failures, recalls, and safety-related defects that have significantly impacted the safe operation, reliability, and value of my vehicle. Since taking delivery, the vehicle has experienced multiple malfunctions in critical systems that have been confirmed by the dealership and addressed through official recalls, yet problems persist. The primary components affected include the park pawl/park position system, which has intermittently failed to reliably lock the vehicle in park, creating a risk of unintentional rolling that endangers my safety, the safety of passengers, and the safety of others in the vicinity. This component is available for inspection upon request at the dealership. The front suspension upper control arm ball joints have also demonstrated premature wear or defects, reducing steering stability, affecting handling, and increasing the risk of loss of control, particularly in turns or under braking. Additionally, the high-voltage battery system has a documented recall due to a manufacturing defect affecting charging safety, posing risks of overheating, electrical hazards, or fire. All these defects have been reproduced or confirmed by the dealer during service visits, and the vehicle has been inspected by certified Ford technicians, with repair attempts documented in service records. Warning indicators and messages appeared prior to failures, including park and transmission warnings first noticed on [Insert Date] and battery system warnings appearing on [Insert Date]. Other symptoms included abnormal noises and handling issues linked to the front suspension, first observed on [Insert Date]. Despite following all recommended repair procedures, these defects have persisted, indicating a systemic problem likely rooted in manufacturer design or component failure. The vehicle has experienced repeated service downtime, inconvenience, loss
The contact owns a 2024 Ford F-150. The contact received notification of NHTSA Campaign Number: 25V512000 (Power Train); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Recalls: First notice August 2025; second notice Recall #25V512 dated March 2026.The wheel and hub bolt in the rear end may become loose or break. Continued driving with a broken bolt may lead to wear within the axle and damage the axle hub splines. Vehicles with damaged axle hub splines may roll in Park without the parking brake applied, or, alternatively, loss motive power or both of which can increase the risk of a crash. Complaint: I have several unresolved recalls on my vehicle but am concerned about two open safety recalls on my 2024 F‑150. I received the first recall notice in August 2025 and the second (25V512) in March 2026. My dealer, Scenic Ford in Mount Airy, NC, told me they do not have the parts and cannot get them. On September 17, 2025, I contacted Ford directly and was told the recall would be elevated to an emergency order and parts would be shipped. As of today 03/24/2026, the dealer still has no parts, and Ford has not provided a repair date. I contacted Ford Consumer Care and was told that they do not have parts. The safety recall states that the parts are now available. The rear‑end noise is getting worse, indicating the defect is progressing. I am concerned the vehicle may become unsafe to drive. I have owned Fords since 1967 and have never experienced this level of delay on a safety recall. I am writing to document that Ford cannot give me a date to fix my F-150 and has told me to continue to drive my 2024 F-150 and will not give me a replacement vehicle to use until mine can be repaired. In case the rear end locks up and causes a major accident this is documentation that Ford has refused to fix or replace my defective 2024 F-150 or to supply a replacement vehicle.
3 weeks after purchasing a brand new 2024 F150, brake light, ABS, traction control, Hill start assist, antilock brake fault pre-collision assist warnings all illuminated and sounded. Took an exit and had no brake control. Went into a ditch and hit a piece of metal, causing minor body damage to my new truck. Vehicle is being worked on and electronic brake booster is being replaced. Battery was not installed properly/connected tightly. Grounding issue also found.
Rear axle nut recall 25S82 September ‘25. My dealer inspected my truck, assured me it was needed but repeated requests since then “no parts available”. I’m seriously concerned and reluctant to drive on extended trips.
The contact owns a 2024 Ford F-150. The contact received notification of NHTSA Campaign Number: 25V198000 (Engine and Engine and Cooling); however, the part to do the recall repair was not yet available. The local dealer and Purvis Ford Inc (11335 Patriot Hwy, Fredericksburg, VA 22408); were contacted, and an appointment was scheduled for the recall repair. However, upon taking the vehicle to the dealers, the contact was informed that the part do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and a case was filed. The contact had not experienced a failure.
The contact owns a 2024 Ford F-150. The contact received notification of NHTSA Campaign Number: 25V512000 (POWER TRAIN). The vehicle was taken to the dealer, and the contact was informed that the part to do the recall repair was not yet available. The manufacturer was made aware of the issue and confirmed that the part was not yet available for the recall repair. The contact had not experienced a failure. The contact stated that the vehicle was not driven frequently due to safety concerns.
The contact owns a 2024 Ford F-150. The contact received notification of NHTSA Campaign Number: 25V512000 (POWER TRAIN); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Well I went to put my truck in reverse and turn the wheel it shuddered and quit and restarted. This morning I was sitting wnd everything flashed and went off and then come back on. Popped ip service advancetrak.
The contact owns a 2024 Ford F-150. The contact received notification of NHTSA Campaign Number: 25V512000 (POWER TRAIN); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Shifter stuck in drive and had to get it towed to dealership. Should be recalled by Ford.
Truck alerts will not "shut up." "HOLD STEERING WHEEL ! PAY ATTENTION ! all while I am holding the steering wheel / paying attention. Turning the wheel (from edge of lane to edge of lane) won't stop it. Accelerating didn't stop it. Then truck taps brakes hard, then puts on flashers, then slows down to ZERO mph. Doesn't matter if you have a "Blue Cruise" subscription or not. Get the bogus alerts either way. The Blue Cruise v1.2 is horrible. The local Ford dealer owner and the service manager have had the EXACT same issue in other vehicles (and my truck). One suggestion was to "just turn off the tech" (the safety features I paid for and want) so I don't get the alerts. That's not a "fix." Some people are putting ankle weights on their wheel to stop the alerts. This is a widely known issue. I have asked to speak with a Ford "corporate engineer" on this. DENIED. Send separate certified letters to the CEOs of both Ford and Lincoln about this. Response? NO RESPONSE. Local dealer has helped as much as they could. They recognize the issues, can replicate the issues, but say they have no fix for it. It's also same issue on 2025 Lincoln Aviator (have a friend with same complaints) and the 2024 Lincoln Nautilus (my wife bought one...same issues, Lincoln dealer, same owner as my local Ford dealer, could not fix, and Lincoln bought it back). PLEASE CALL ME at [XXX] to discuss. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2024 Ford F-150. The contact received notification of NHTSA Campaign Number: 25V512000 (POWER TRAIN); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2024 Ford F-150. The contact received notification of NHTSA Campaign Number: 25V512000 (Power Train). The local dealer was contacted to schedule an appointment and was advised that the parts for the recall repair were on back order. The manufacturer was notified of the lack of parts and informed the contact that parts were anticipated in the 3rd quarter of 2026. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure.
The contact owns a 2024 Ford F-150. The contact received notification of NHTSA Campaign Number: 25V512000 (POWER TRAIN); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2024 Ford F-150. The contact stated that while the vehicle was at an independent mechanic to be inspected, related to NHTSA Campaign Number: 25V512000 (POWER TRAIN). The vehicle was taken to a dealer, where it was diagnosed, and determined that the vehicle was damaged and was rubbing because the recall repair was not performed. The vehicle was not repaired. The contact reached out to several dealers to inquire about parts availability, but parts were not yet available, even though the recall remedy stated that parts were currently available for the repair. The manufacturer was notified of the failure. The failure mileage was 14,282.
The contact owns a 2024 Ford F-150. The contact received notification of NHTSA Campaign Number: 25V512000 (POWER TRAIN); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2024 Ford F-150. The contact received notification of NHTSA Campaign Number: 25V512000 (POWER TRAIN); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
I purchased this vehicle new 7/31/25. Within the first week of ownership I noticed a noise coming from the rear axle. Brought into Ford dealer for diagnosis at 723 miles: tech notes indicated that the abs tone ring was not manufactured correctly and was hitting the ABS wheel speed sensor. The sensor had visible impact marks. The rear axle assembly was replaced under warranty. The repair took over 10 days. At this point I was concerned about the Q/C and build quality of the vehicle. I asked Ford for an extended warranty as a goodwill gesture, which was denied. This failure was related to a Federally regulated safety system: ABS brakes. ~5 months later on 1/8/26 (12, 336 miles), I attempted to place the vehicle in park using column shifter, a service light came on and the truck was not responding to the shifter input. I turned the truck off with the parking brake engaged, restarted truck and another warning light came on saying place vehicle into park. The truck would not start and I was left stranded without warning. The vehicle was towed to the nearest dealer. Diagnosis revealed the shifter module was faulty and needed to be replaced. Ford had a TSB about this issue. The repair took 7 days. At this point I'm extremely concerned about the reliability of this vehicle. This has been two major failures within less than 6 months of ownership. Ford contacted me asking how my experience was with the vehicle. I informed them I was very disappointed and had safety concerns. I asked for an extended warranty which was denied. I then escalated the ticket to asking for a voluntary buyback from Ford. Ford notified me that I didn't meet the criteria for a voluntary buyback and the claim was denied. Due to the repeated failures I do not feel safe continuing to drive this vehicle and I want Ford to step in and assist with this matter.
The 2024 F150 3.5 Ecoboost engine in my truck will surge when accelerating after a cold start. The issue always happens when you first get going and it goes away after the truck has driven off. It feels as if it is starving of fuel and has never thrown a code.
The 2024 F150 10R80 transmission in my truck has an issue where on cold starts it will hesitate and then clunk going into 5th gear. You can avoid this by shifting into reverse first and then shift into drive. This does not throw a code and seems to go away after the transmission warms up.
The contact owns a 2024 Ford F-150. The contact received notifications of NHTSA Campaign Number: 25V512000 (Power Train) and 25V104000 (Electrical System, Exterior Lighting); however, the parts to do the recall repairs were not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and provided a case number. The contact had not experienced a failure.
The contact owns a 2024 Ford F-150. The contact was notified of NHTSA Campaign Number: 25V512000 (Power Train); however, the part to do the recall repair was not yet available. The contact received a message that parts were available and to contact the dealer to schedule an appointment. The contact arrived for the appointment and was informed that an inspection needed to be performed on the vehicle. After the inspection was performed, the contact was informed that parts remained unavailable and that he would receive a call once parts were available. The contact spoke with another mechanic at the dealer who informed the contact that the inspection was performed to see if the rear axle bolt had fractured and if the bolt was fractured, the dealer would be required to remain at the dealer until the repair parts were available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact attempted to reach the manufacturer but had difficulties with the automated system. The contact had not experienced a failure.
Data synced from NHTSA on May 4, 2026