2013 Ford F-350 Engine Problems

The contact owns a 2013 Ford F-350. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to a dealer where it was diagnosed and determined that the EGR (Exhaust Gas Recirculation) cooler needed to be replaced. The vehicle was repaired. The contact related the failure to Customer Satisfaction Program: 21M04. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 78,500.

Several months ago I noticed a shrill whining noise coming from the engine compartment. Upon closer inspection, I observed raw emissions coming from the exhaust manifold. Upon research I noticed that this was a very common problem with the 6.7 diesel between 2011 and 2014 with Ford even putting out a service bulletin (SSM50330) and designing repair parts and new heads for their defective design of exhaust studs. The repair of this defective part is very costly and they expect the owners of the vehicles to bear the entire cost of this repair. This is not only a safety issue because of exhaust gases entering the cab of the vehicle, but is also an EPA issue because these gases are passing directly to the atmosphere without being treated or going through the catalytic converter!

Cp4 pump failure resulting in stalled engine and loss of power brakes and power steering. Lifter failure resulting in loss of power and check engine light illuminating

The contact owns a 2013 Ford F-350. The contact stated that the service warning light illuminated while driving approximately 30 MPH. The contact stated that the vehicle went into limp mode. The contact called the dealer and the vehicle was towed to the dealer. The dealer diagnosed the vehicle and informed the contact that the catalytic convertor needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure however, no assistance was offered. The contact stated that the Ford Customer Service Representative then transferred the call to the NHTSA. The failure mileage was 96,904.

TL* THE CONTACT OWNED A 2013 FORD F-350. WHILE DRIVING AT 40 MPH, THE CONTACT DETECTED AN ABNORMAL ODOR OF FUEL. THE CONTACT GREW UNCOMFORTABLE DUE TO THE ODOR, WHICH WOULD NOT RELENT. ALSO, WHEN THE CONTACT TURNED ONTO HIS STREET, A LOUD EXPLOSION OCCURRED UNDERNEATH THE VEHICLE AND BLACK SMOKE APPEARED. THE CONTACT PARKED THE VEHICLE, JUMPED OUT AND THE VEHICLE THEN WAS ENGULFED IN THE FIRE. A POLICE REPORT WAS FILED. THE FIRE DEPARTMENT WAS EXTINGUISHED THE FIRE. THEIR WERE NO INJURIES, NO OTHER PEOPLE WERE INVOLVED. NO MEDICAL ATTENTION WAS NEEDED. THE VEHICLE WAS DEEMED TOTALED BY THE CONTACTS INSURANCE. THE CONTACT CALLED SARCHIONE FORD (1668 OH-44, RANDOLPH, OH 44265 (330) 578-2090) WHERE THE DEALER DID NOTHING TO ASSIST THE CONTACT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 42,000.

TL* THE CONTACT OWNS A 2013 FORD F-350. THE CONTACT STATED THAT THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO CORNERSTONE FORD CHRYSLER DODGE JEEP RAM (17219 US-10, ELK, MN 55330) WHERE IT WAS DIAGNOSED THAT THE DEF SYSTEM NEEDED TO BE REPLACED OR THE VEHICLE WOULD EVENTUALLY GO INTO LIMP MODE. THE DEALER REPLACED THE DEF SYSTEM, BUT THE FAILURE RECURRED EIGHTEEN MONTHS LATER. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE DEALER WAS ALSO CONTACTED AGAIN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE DEF SYSTEM WAS REPLACED AGAIN. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 93,000.

WHILE TOWING OUR FIFTH-WHEEL TRAILER WITH OUR FORD F350 DRW TRUCK, THE DIESEL PARTICULATE FILTER (DPF) CAUGHT FIRE. WHILE TOWING OUR FIFTH-WHEEL, WE TURNED FROM THE HIGHWAY ONTO A CITY STREET IN MESA, AZ. WE HEARD A LOUD "POP" AND THOUGHT WE BLEW A TIRE. AFTER PULLING OVER AND CHECKING THAT ALL TIRES WERE FINE, WE CONTINUED ON. WE NOTICED REDUCED POWER TO THE TRUCK AND THE TURBO BOOST WAS ZERO. WE PULLED OVER AGAIN TO LOOK FOR SIGNS OF A PROBLEM. WE LOOKED UNDER THE HOOD AND DID NOT SEE ANY OBVIOUS HOSES BLOWN OR ISSUES. THE TRUCK WAS STILL RUNNING, SO WE CONTINUED ON SLOWLY AS WE WERE ALMOST HOME. NEAR ELLSWORTH/THOMAS ROAD IN MESA, I GOT A NOTICE, "REDUCED ENGINE POWER," AS MY 14YO SON YELLED, "THERE'S SMOKE COMING OUT OF THE TRUCK." WE PULLED OVER AGAIN AND MY WIFE AND SON SAW FLAMES SHOOTING OUT OF THE TAILPIPE AND THE EXHAUST SYSTEM WAS GLOWING RED HOT. THE DPF WAS BLOWING FLAMS OUT TOWARDS THE GROUND. WE EMPTIED A FIRE EXTINGUISHER WITH NO EFFECT. OUR TRAILER HAS A WATER HOSE SO WE SPRAYED WATER ON IT FOR ABOUT 10 MIN TO COOL IT DOWN AND STOP IT FROM REIGNITING. WE DID NOT CALL POLICE AS MY WIFE AND I SHARE NEARLY 40 YEARS OF LAW ENFORCEMENT EXPERIENCE. WE EXTINGUISHED THE FIRE AND CALLED FOR A TOW. AFTER $10,000 IN REPAIRS, WE HAVE RECEIVED NO RESPONSE FROM FORD. WE HAVE NOT FILED AN INSURANCE CLAIM YET AND ARE WORKING TO CONTACT FORD AGAIN. FORD KNOWS THERE IS A PROBLEM WITH THE DEF/DPF SYSTEMS. DRIVERS HAVE NO INSTRUMENTATION TO SEE THE TEMP READINGS ON THE FOUR TEMP GAUGES ALONG THE EXHAUST SYSTEM. HOW ARE THERE NO ERROR CODES OR NOTICES WHEN A VEHICLE IS ON FIRE??? MY AND MY WIFE'S EXPERIENCE HANDLING EMERGENCIES PREVENTED A TOTAL LOSS OF OUR VEHICLE AND POTENTIAL DEATH OF OUR FAMILY. PICS ATTACHED. PICS OF RED HOT EXHAUST ARE NOT OUR VEHICLE, BUT A VEHICLE THAT HAD THE SAME ISSUE. THIS IS WHAT OURS LOOKED LIKE.

WHEN I GIVE IS GAS IT DIES OUT AND ALSO WHEN DRIVING DOWN THE HIGHWAY IT JUST CUTS OUT LIKE ITS NOT GETTING FUEL OR SOMETHING BUT THEN I HIT THE PEDAL AND IT GOES ALSO NOTICE BUCKING WHEN SLOWING DOWN FOR LIGHT OR TRAFFIC

TL* THE CONTACT OWNS A 2013 FORD F-350. WHILE DRIVING 75-80 MPH, THE VEHICLE LOST POWER AND STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART. THE VEHICLE WAS TAKEN TO AUTONATION FORD BROOKSVILLE (7200 SOUTH BROAD STREET, BROOKSVILLE, FL 34601, (866) 483-4606), NICK NICHOLAS FORD INC (2901 FL-44, INVERNESS, FL 34453,(352) 726-1231), AND CRYSTAL FORD (2440 NW, US-19, CRYSTAL RIVER, FL 34428, (352) 795-7371); HOWEVER, THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 24710433W3G5B1. THE CONTACT WAS REFERRED TO A LOCAL DEALER. THE FAILURE MILEAGE WAS 96,000.

WHILE DRIVING AT 55MPH, RECEIVED A "LOW FUEL PRESSURE" WARNING. SECONDS LATER, A FIRE BROKE OUT IN THE ENGINE COMPARTMENT WHICH COULD NOT BE CONTROLLED. RESULT WAS A TOTAL LOSS OF THE TRUCK AND THE FIFTH WHEEL TRAILER THAT WAS BEING TOWED. A FUEL FILTER HAD BEEN CHANGED TWO WEEKS PRIOR TO THE FIRE AND SUSPICION IS THAT THE FUEL LINE WAS NOT PROPERLY REATTACHED. THE ORIGIN OF THE FIRE WAS IN THE AREA OF THE UPPER FUEL FILTER WHICH HELPS CONFIRM THIS SUSPICION. PROPER REMOVAL AND REINSTALLATION OF THE FUEL LINES IN THIS VEHICLE ARE KEY SAFETY ITEMS. FORD SHOULD RECONSIDER THE METHOD BY WHICH FUEL FILTERS ARE CHANGED IN ORDER TO ELIMINATE THE NEED TO REMOVE AND REINSTALL FUEL LINES.

TRUCK WAS IDLING THEN STOPPED AND ENGINE SHUT DOWN. TRUCK WAS TOWED TO DEALER. DIAGNOSIS WAS FAILED HIGH PRESSURE FUEL PUMP DUE TO METAL SHAVINGS. NO KNOWN ISSUES WITH POOR FUEL. FUEL FILTERS CHANGED REGULARLY. NO "WATER IN FUEL" WARNING LIGHTS. NO ISSUES WITH VEHICLE HEALTH REPORT DONE 1 DAY EARLIER. 65,000 MILES. FORD COMPANY WILL NOT WARRANTY REPAIR DUE TO ALLEGED CLAIM OF CONTAMINATED FUEL. NO SIGNS OF RUST, OR ANY TYPE OF CONTAMINATE IN OR ON COMPONENTS.

I HAVE A 2013 6.7 DIESEL. IT GOES THROUGH THE EXHAUST FILTER CLEANING ABOUT EVERY 200 MILES. AFTER THIS PROCESS STARTS THE ENGINE RUNS EXTREMELY ROUGH, LIKE IT'S READY TO DROP OUT. THERE IS ALSO A VERY LOUD KNOCKING NOISE AND VIOLENT SHAKING WHILE I DRIVE. YES, IT'S MORE THAN JUST THE TYPICAL DIESEL CLATTER.

THE EGT SENSOR FAILED, THEREFORE THE ENGINE'S COMPUTER SHUT DOWN THE MOTOR WHILE I WAS DRIVING 70 MPH ON THE INTERSTATE. THE SHUT DOWN STARTS BY NO LONGER ALLOWING ACCELERATION OR TO REMAIN AT A CONSTANT SPEED, BUT RATHER FORCING THE VEHICLE TO SLOW DOWN AND NOT ALLOWING THE DRIVER TO KEEP ENGINE CONTROL. I WAS IN A RURAL STRETCH OF HIGHWAY AND WAS ABLE TO GET TO THE SHOULDER OF THE ROAD WITHOUT TOO MUCH TROUBLE, HOWEVER I WOULD BE VERY CONCERNED IF THIS ENGINE SHUT DOWN HAPPENED WHILE DRIVING ON A HIGHWAY WITH A LOT OF TRAFFIC. I SEE THAT AMBULANCE EQUIPPED FORD DIESEL VEHICLES HAVE BEEN RECALLED, BUT NOT OTHERS. IF THE MOTOR SHUTS ITSELF DOWN WHILE DRIVING ON A BUSY HIGHWAY, THIS IS A BIG SAFETY CONCERN FOR MYSELF AND OTHER EMPLOYEES.

TL* THE CONTACT OWNS A 2013 FORD F-350. WHILE DRIVING AT AN UNKNOWN SPEED, THE CHECK ENGINE WARNING LIGHT ILLUMINATED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE EGR COOLER AND FUEL PUMP ASSEMBLY NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS TAKEN TO THE DEALER NINE TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

1. SEVERE ENGINE RATTLE AND THEN SEVERE SHAKING OF ENTIRE TRUCK DUE TO EXHAUST REGENERATIVE SYSTEM. TRUCK BECOMES HARD TO CONTROL ON HIGHWAY AND PRESENTS DANGER IN HEAVY TRAFFIC SITUATIONS. FIRST INCIDENT WAS TAKEN IN FOR REPAIR; SECOND INCIDENT OCCURRED APPROXIMATELY SEVEN MONTHS LATER AND WAS TOLD BY DEALER SERVICE REPRESENTATIVE THAT IN ORDER FOR THE EXHAUST REGENERATIVE SYSTEM TO WORK PROPERLY WE HAD TO WATCH FOR THE "CLEANING EXHAUST SYSTEM" MESSAGE TO APPEAR (WHICH ONLY FLASHES ON FOR APPROXIMATELY 5 SECONDS AND REQUIRES EYES OFF THE ROAD) AND THEN DRIVE AN ADDITIONAL 20 MILES AT SPEEDS ABOVE 50 MPH FOR THE REGENERATION SYSTEM TO COMPLETE. UNACCEPTABLE WHEN LIVING IN AN AREA WHERE SPEED LIMIT IS 45 MPH AND THERE IS ONLY A DISTANCE LESS THAN 10 MILES FROM ONE END OF OUR TOWN TO THE OTHER. IN OTHER WORDS, IF WE ARE PULLING INTO OUR DRIVEWAY AND THE MESSAGE COMES ON, WE ARE TO NOT STOP THE TRUCK AND DRIVE IT FOR AN ADDITIONAL 20 MILES AT 50 OR MORE MPH TO COMPLETE THE CYCLE. VIDEO OF ONE INCIDENT OF THE SEVERE SHAKING IS AVAILABLE IF NEEDED. 2. HARD WASHBOARD BOUNCING EFFECT WHEN OPERATING VEHICLE AT 45 MPH. WENT TO THE PERSONAL EXPENSE OF RULING OUT TIRE ISSUE. CANNOT MAINTAIN VEHICLE AT 45 MPH. *TR