2000 Ford Focus Complaint Log

THE RIGHT REAR WHEEL DRUM ASSEMBLY HAS INSUFFICIENT CLAMP LOAD WHICH CAUSES LOUD GRINDING, CLUNKING NOISE FROM THE RIGHT REAR WHEEL AND VIBRATION, FORD HAS RECALLED THE LEFT WHEEL BUT NOT THE RIGHT. NLM

NOXIOUS FUMES COMING INTO THE CAR THROUGH THE AIR VENTS, HEATER UNUSABLE, A/C UNUSABLEROUGH THE HEATING AND EXHAUST. *AK

SEATBELTS IN REAR OF VEHICLE ARE NOT LATCHING BECAUSE THEY DO NOT REACH FAR ENOUGH ACROSS TO RECEIVERS, WERE DESIGNED IMPROPERLY.*AK *SLC

REAR WHEEL BEARING DISINTEGRATED WHILE DRIVING, CAUSING REAR TO FEEL LIKE IT WAS ON TWO FLATS. DEALER HAS BEEN CONTACTED. *AK

HAD CAR 8MTHS, IN SHOP 6 TIMES NEVER BUY A FORD AGAIN, NEVER, PROBLEMS FROM DAY ONE. NO SAFETY DEFECT LISTED IN SUMMARY. *AK

WHILE DRIVING AND UPON ACCELERATING VEHICLE VIBRATES/HEISTATES, AND NEARLY COMES TO A COMPLETE STOP, CAUSE UNKNOWN. PLEASE GIVE ANY FURTHER DETAILS. *AK

PASSENGER'S SIDE FLOOR KEEPS FILLING UP WITH WATER WHEN IT RAINS OR SNOWS. 2. BRAKES ARE MAKING A LOUD SQUEAKY NOISE, AND CAUSING A LONGER STOPPING DISTANCE.

I HAVE HAD 6 RECALLS ON THIS CAR SINCE MY PURCHASE DATE OF DEC 11, 1999. ALSO I TOOK MY CAR TO HAVE THE BRAKES CHECKED ON DEC 07, 2000 AND I WAS TOLD I WOULD BE CALLED WHEN THE PARTS TO FIX MY BRAKES BECAME AVAILABLE. TODAY IS 02-05-01 AND I HAVE NOT RECEIVED A CALL YET. I AM NOT PLEASED WITH THIS CAR AND I WOULD LIKE TO BE RELEASED FROM MY LEASE. I CAN NOT AFFORD TO KEEP TAKING OFF WORK OR CHANGING MY SCHEDULE BECAUSE THIS CAR KEEPS BEING RECALLED. THANK YOU. *AK

CAR STALLS REPEATEDLY, AND BRAKES WHINE LOUDLY. WE HAVE HAD THE CAR IN THE SERVICE CENTER A TOTAL OF 14 DAYS ON FOUR SEPARATE OCCASIONS WITH NO RESOLUTION. FORD TELLS US THAT THEY CAN NOT FIND THE PROBLEM AND WE SHOULD CONTINUE TO SERVICE THE CAR UNTILL FURTHER NOTICE. I AM VERY UPSET AT FORD AS A COMPANY, THEY ARE NOT STANDING BEHIND THEIR PRODUCT, AND THEY ARE ENDANGERING THE LIVES OF MY FAMILY MEMBERS. I AT NO TIME FEEL SAFE DRIVING THIS CAR, IT SHAKES, SQUEAKS, AND MOST IMPORTANTLY STALLS AT ANY GIVEN TIME WHILE DRIVING DOWN THE ROAD. I HAVE RECORDS FOR ALL SERVICE REPAIRS AND DOCUMENTED PROOF THAT THEY ATTEMPTED TO FIX THE IDENTICAL PROBLEM TO NO AVAIL. I HAVE ALREADY TAKEN FURTHER LEGAL ACTION AGAINST FORD, BUT I HOPE THIS COMPLAINT WILL HELP ME IN MY LEGAL BATTLE. *AK

RADIO FAILED. *SLC

THE TRUNK LOCK WILL NOT RELEASE. *MJS

CONSUMER RECIEVED 2 RECALLS, 00V-303 (HUB RETAINING NUT) AND 00V-218 (FMVSS 201 INTERIOR HEAD IMPACT REQUIREMENTS) AND IS VERY UPSET, DISHEARTENED AND FRUSTRATED BY THESE NOTICES BECAUSE HE HAS TO TAKE OFF WORK TO HAVE THEM REPAIRED. NLM

WHILE TRAVELING AT 40 MPH AND WHEN DEPRESSING BRAKE PEDAL, PEDAL WOULD NOT TRAVEL TO FLOORBOARD, CAUSING CONSUMER TO RUN OFF ROAD. PLEASE PROVIDE FURTHER INFORMATION. *AK

CONSUMER FEELS THE VEHICLE HAS HAD TOO MANY RECALLS FOR A NEW (4MONTHS OLD) VEHICLE AND DOES NOT FEEL COMFORTABLE DRIVING IT, CONSUMER RECIEVED RECALL 00V-303 FOR THE REAR WHEEL HUB RETAINING CLIP NUT AND RECALL 00V-218 FOR FAILING TO COMPLY WITH OCCUPANT PROTECTION IN INTERIOR IMPACT REQUIREMENTS. NLM

CONSUMER HAS BEEN UNABLE TO HAVE RECALL 00V-302 CONCERNING THE SPEED CONTROL CABLE AND 00V-303 CONCERNING THE REAR WHEEL HUB RETAINING NUT REPAIRED DUE TO LACK OF PARTS. NLM

WHEN APPLYING BRAKES CONSUMER WILL HEAR A LOUD NOISE THAT HURTS DRIVER'S EARS. ALSO, CONSUMER FEELS BRAKE PEDAL WILL BECOME STUCK. FORD IS AWARE OF DEFECT, BUT HAS NO SOLUTION. *AK

BRAKES CONTINUE TO MAKE NOISE WHEN COMING TO A STOP UNDER 30 MPH, PROBLEM DOES NOT APPEAR TO HAPPEN IN SHOW ROOM TEST DRIVE AND HAS BEEN ATTEMPTED TO BE FIXED OVER 3 TIMES, VEHICLE ALSO EXPERIENCING DISC SLIPAGE IN WET WEATHER. NLM

INIATIALLY DEALER HAD NO PARTS AVAILABLE FOR RECALL 00V-030, RECALL KIT ARRIVED BUT DEALER CALLED AND TOLD CONSUMER THAT THEY USED THE RECALL KIT AND HAD NONE LEFT, THE MECHANICS HAD NOT BEEN ABLE TO INSTALL THE KITS WITHOUT DAMAGIMG THEM BECAUSE THEY DIDNT KNOW HOW AND RUINED THE KITS THEY RECIEVED, DEALER DOESNT EXPECT TO RECIEVE ADDITION KITS SOON. NLM

CONSUMER HAS EXPERIENCED NUMEROUS PROBLEMS WITH THE INTERIOR MOLDING AND THE WINDOW MOLDINGS. *MJS

CONSUMER RECEIVED RECALL 00V218, HOWEVER WHEN THE VEHICLE WAS TAKEN TO THE DEALER, ALL THE PARTS WERE NOT AVAILABLE. *SLC

REAR DRUM BRAKES MAKE SQUEAKING SOUND WHEN APPLIED. FRONT DISK BRAKES MAKE METAL ON METAL GRINDING SOUND WHEN APPLIED. DEALER DID BRAKE INSPECTION AND SAID ALL FOCUS CARS MAKE THIS SOUND AND THEY CANNOT FIX OR REPLACE BRAKE LININGS OR DISK MATERIAL UNTIL A RECALL IS DECLARED. IT IS UNNERVING TO DRIVE A NEW VEHICLE WITH POTENTIAL FOR BRAKE PROBLEMS. *AK

FRONT AIR BAG DID DEPLOY WHEN ANOTHER VEHICLE COASTED BACK AND BUMPED FRONT BUMPER OF CONSUMER'S VEHICLE. THEIR WAS NO PHYSICAL DAMAGE TO VEHICLE. DEALER HAS BEEN CONTACTED. *AK *SLC

WHEN BRAKE PEDAL IS APPLIED BRAKES MAKE A SCREECHING SOUND THAT DOSE'NT STOP UNTIL VEHICLE COMES TO A COMPLETE STOP. DEALER HAS BEEN COPNTACTED.*AK

WHILE COMING TO A FULL STOP VEHICLE WOULD START SHUTTERING. WHEN SHIFTING GEARS VEHICLE WOULD STALL WITHOUT ANY INDICATION. PLESAE PROVIDE FURTHER INFORMATION. *AK

TRANSMISSION COMPLETELY FAILED WHILE DRIVING CAUSING VEHICLE TO STOP WHILE IN MOTION. DEALER REPLACED ENTIRE TRANSMISSION. PLEASE PROVIDE FURTHER INFORMATION. *AK

THE BRAKES CONTINUE TO MAKE NOISE, THE VEHICLE HAS BEEN TAKEN TO THE DEALERSHIP 3 TIMES FOR THE BRAKES, THE PROBLEM HAS NOT BEEN CORRECTED, EVEN THOUGH THERE IS A SERVICE BULLETIN STATING THAT THE BRAKES SQUEAK. *CJ

THE TRANSMISSION HAS FAILED SEVERAL TIMES, THE DEALER SUPPOSEDLY FIXES THE PROBLEM, HOWEVER THE PROBLEMS STILL REOCCURS. *SLC

CONSUMER WANTED TO MAKE AN APPOINTMENT TO HAVE RECALL 00V-303 REPAIRED BUT WAS TOLD THAT DEALER THAT THEY WERE NOT AUTHORIZED BY FORD TO GIVE A LOANER CAR WHILE REPAIRS WERE BEING MADE. NLM

OWNER IS EXPRESSING CONCERNS ABOUT NUMBER OF RECALLS ON VEHICLE, FOUR RECALLS IN LESS THAN A YEAR. *CJ

DEALER HAS NO PART AVAILBLE TO REPAIR RECALL 00V-303 FOR THE REAR WHEEL HUB RETAINING NUT. (ATTORNEY WRITING IN) NLM

THE BUSHING BROKE ON THE DRIVERS SIDE BACK SEAT CAUSING THE SEAT NOT TO LOCK INTO THE UPRIGHT POSITION AFTER BEING LOWERED TO CREATE A FLAT SURFACE. NLM

A FAULTY AXLE ASSEMBLY CAUSED CONSUMER TO HEAR A WHINING NOISE FROM THE RIGHT FRONT OF THE VEHICLE WHILE DRIVING. NLM

REAR SEAT BELT SO TIGHT, WOULD NOT WORK OR RELEASE, FINALLY, THE SEAT BELT ASSEMBLY PULLED OUT OF BOLT FRAME.

DEFECTIVE FUEL PUMP,HAD TO TOW TO DLRSHIP.STRONG GAS ODOR AFTER REPAIR,DLRSHIP SAID BAD CONNECTION, STILL STRONG ODOR, DLRSHP DISCOVERED SEAMS IN GAS TANK FAILING, NEED REPLACEMENT. ATTEMPTED TO INSTALL NEW ONE, AND "O" RING WAS TORN.MUST WAIT DUE TO"NATIONAL" BACK ORDER.DOES THIS MEAN THERE ARE LOTS MORE FAILING GAS TANKS? SOUNDS LIKE PINTO PROBLEM. SEVERE SAFETY QUESTION. PLEASSE ADVISE OF FINDINGS. *AK

RECALL 00V303000/ WHEELS: CAP: COVER: HUB. AFTER VEHICLE WAS REPAIRED UNDER RECALL WHEEL BEGAN TO SHAKE. DEALER HAS SINCE REPAIRED VEHICLE. *AK

THE BLACK WINDOW PANELING ON THE PASSENGER SIDE CAME LOOSE AND INHIBITS THE PASSENGER SIDE DOOR FROM CLOSING PROPERLY, PANEL WAS NOT IN STOCK TO BE REPAIRED. NLM

VEHICLE PULLS TO THE RIGHT AND IS MAKING NOISE, THE CONSUMER FEELS IT ISN'T THE TIRES DUE TO HAVING ROTATIONS AND ALIGNMENTS DONE, THE PROBLEMS COULD POSSIBLY BE A SUSPENSION PROBLEM, TIRES REPLACED HOWEVER THE MAKE/MODEL OF THE TIRES WERE NOT PROVIDED. *SLC

WHILE DRIVING VEHICLE ON HIGHWAY & HAD PROCEEDED TO SLOW DOWN, PEDAL WENT TO FLOOR. VEHICLE FAILED TO SLOW DOWN OR STOP. HAD TO DOWNSHIFT TO SLOW DOWN. PUMPED BRAKES TWICE BEFORE STOPPING. SECOND TIME WAS SLOWING DOWN & HAD NO BRAKES. USED EMERGENCY BRAKES TO STOP. THIRD TIME HAD SAME PROBLEM WITH BRAKES ONLY, ANOTHER VEHICLE STOPPED FOCUS. ALSO, TRANSMISSION WOULD SLIP WHEN SHIFTING & WOULD MAKE SQUEAKING & CLICKING NOISES. *AK

BRAKES CONTINUALLY EMIT HIGH-FREQUENCY SQUEAL. RETURNED TO DEALER ON 4 OCCASIONS. ONLY RESOLUTION PROVIDED WAS TO LUBE CALIPER PADS; THIS DID NOT ELIMINATE PROBLEM. CONTACTING FORD MOTOR CO. TO NO SATISFACTION. WAS TOLD BY DEALER THAT THE SOUND OCCURS DUE TO HARDNESS OF BRAKE PADS. IF SOFTER PADS WERE USED, WEAR LIFE WOULD BE DECREASED. REVIEW OTHER COMPLAINTS ON THIS WEBSITE AND FOUND APPROXIMATELY 15 OTHERS OF A SIMILAR NATURE. WOULD LIKE TO KNOW IF THIS COULD BE POTENTIAL HAZARD (BEISDES GOING DEAF FROM DECIBLE LEVEL). WHY FORD WON'T REPAIR THIS PROBLEM? CAR IS SATISFACTORY OTHERWISE, EXCEPT I FEEL IT SHOULD GET BETTER GAS MILEAGE FOR A 4 CYLINDER VEHICLE.

VEHICLE DIES AND STARTS UP AGAIN INSTANTLY IN MID-DRIVE. VERY SPONTANEOUS. WILL HAPPEN EIGHT TIMES IN ONE DAY AND NONE THE NEXT. DEALERSHIP SERVICE DEPARTMENT CONTINUALLY SENDS CAR BACK SAYING THAT THEY CANNOT "DUPLICATE" THE PROBLEM.*AK

REAR BRAKES WOULD MAKE SQUEALING NOISES WHEN STOPPING. THREE DIFFERENT TIMES FUEL GUAGE FAILED TO REGISTER CORRECT FUEL. IF AIR CONDITIONER WAS ON, A CLOUD CAME OUT OF VENTS. ALSO, TAPE DECK HAD AN ELECTRICAL SHORT/ VEHICLE WOULD VIBRATE WHILE IT WAS IDLING., AND ENGINE REVVED ON ITS OWN . VEHICLE FELT LIKE IT WAS SLIPPING INTO NEUTRAL. *AK

WHILE DRIVING AT 55 MPH,THIS VEHICLE STRUCK ANOTHER VEHICLE, AND WAS HIT FROM BEHIND BY A DIFFERENT VEHICLE. UPON IMPACT, DRIVER'S AND PASSENGER'S AIR BAGS DID NOT DEPLOY. DEALER HAS NOT BEEN CONTACTED.*AK

VEHICLE WILL STOP RUNNING WHILE DRIVING ON HIGHWAY. ENGINE AND ELECTRONICS WILL SHUT OFF, CAUSING LOSS OF POWER BRAKES AND STEERING. DEALER HAS ATTEMPTED TO FIX DEFECT 3 TIMES, BUT DEFECT KEEPS OCCURRING.*AK

RADIO VOLUME GOES UP WHEN SHIFTING FROM PARK TO REVERSE OR REVERSE TO DRIVE OR DRIVE TO PARK, AFTER TURNING OFF IGNITION AND REMOVING KEY ,ALARM STILL GOES OFF AS IF KEY IS STILL IN IGNITION,YOU HAVE TO REINSERT KEY AND REMOVE AGAIN TO STOP ALARM OUTSIDE DOOR HANDLES STAY IN OPEN POSITION SOMETIMES AFTER CLOSING DOOR

FORD RECALL NOTICES: 00S30 - SPEED CONTROL CABLE MAY BE TOO LONG AND PREVENT THROTTLE FROM RETURNING TO IDLE. 00S31- VEHICLE MAY HAVE INSUFFICIENT WHEEL BEARING CLAMP LOAD ALLOWING LEFT REAR WHEEL AND DRUM ASSEMBLY TO SEPARATE. ARE THESE THE SAME ITEMS THAT ARE DESCRIBED UNDER NHTSA CAMPAIGN ID # 00V218000 AND 99V346000?

TOOK CAR BACK TO DEALER WITHIN THE FIRST AND SECOND WEEK OF PURCHASE

EXCESSIVE WEAR OF THE FRONT AND REAR BRAKE PADS, SHOES AND ROTORS. PARTS HAVE BEEN REPLACED SEVEN TIMES. PLEASE PROVIDE ANY FURTHER DETAILS.*AK

WHILE DRIVING AT 60 MPH ENGINE SHUT COMPLETELY DOWN. DEALER HAS BEEN CONTACTED.*AK

CONSUMER RECEIVED RECALL 00S31. CONSUMER CONTACTED DEALER AND MANUFACTURER, AND WAS TOLD THAT THERE WERE NO PARTS AVAILABLE, AND HAD NO KNOWLEDGE OF WHEN PARTS WILL BE AVAILABLE.*AK

WHILE TRAVELING AND WHEN MAKING A TURN HEARD A NOISE. DAY AFTER HEARD A LOUDER NOISE, AND VEHICLE TRAVELED TO THE RIGHT. MANUFACTURER HAS BEEN CONTACTED. PLEASE PROVIDE FURTHER INFORMATION.*AK