2012 Ford Focus Complaint Log

I HAD BEEN HAVING ISSUES WITH MY CAR LOSING POWER WHEN ACCELERATING AND SHUDDERING REALLY BADLY. A MONTH BEFORE THE RECALL LETTER CAM OUT FOR THE TCM (TRANSMISSION CONTROL MODULE) I TOOK IT TO THE DEALERSHIP WHERE I BOUGHT THE CAR FROM AND THEY TOLD ME IT WAS NORMAL FOR THE CAR. AFTER I GOT THE RECALL LETTER I WENT BACK FOR A FREE DIAGNOSTIC AND INFORMED THEM OF THE WARNING LIGHT THAT WAS OFTEN APPEARING THAT SAID "STEERING ASSIST FAULT SERVICE REQUIRED". THEY SAID IT WOULD BE A SEPARATE $145 TO DIAGNOSIS THAT PROBLEM. AFTER TAKING NEARLY 4 MONTHS TO GET THE PART IN MY CAR WASN'T ABLE TO SHIFT OUT OF 1ST GEAR DRIVING HOME ONE NIGHT FROM WORK SO I HAD TO FIND ANOTHER DEALERSHIP TO TAKE IT TO. THEY WERE ABLE TO REPLACE THE RECALLED PARTS WITH IN 1 WEEK AND THE SAME ISSUE WITH THE STEERING THAT I HAD DESCRIBED TO THE PREVIOUS DEALERSHIP I ALSO INFORMED THEM ABOUT. WHEN I WENT TO PICK UP MY CAR THEY TOLD ME I SHOULDN'T HAVE THAT SAME PROBLEM WITH THE MESSAGE "STEERING ASSIST FAULT SERVICE REQUIRE" AND THE STEERING WHEEL LOCKING UP. 3 WEEKS AFTER GETTING MY CAR BACK ONE NIGHT MY HUSBAND AND I GOT IN THE CAR TO DRIVE TO A RESTAURANT AND COULD EVEN LEAVE THE PARKING LOT BECAUSE THE SAME MESSAGE APPEAR AND MY CARS POWER STEERING IS NOW JUST COMPLETELY OUT. BEFORE IT WOULD CORRECT ITSELF AFTER I TURNED THE CAR OFF BUT NOW ITS JUST STUCK AND I CAN'T DRIVE MY CAR. FORD CORPORATE BASICALLY TOLD ME SINCE THERE ISN'T A RECALL IT ISN'T THEIR PROBLEM. AND THE DEALERSHIP TOLD ME THEY WOULD TOW IT AND RUN A DIAGNOSTIC AND IF IT ISN'T RELATED TO THE RECALL REPAIR I'M RESPONSIBLE TO THE COST OF TOWING AND REPAIR. ONLINE THIS REPAIR APPEARS TO BE $2,000ISH DOLLARS AND I DON'T HAVE THAT. SO BASICALLY FORD TOLD ME I WAS SOL....

RIGHT HAND REAR DOOR LATCH FAILURE. VEHICLE WAS MOVING FROM PARK WHEN DEFECT WAS WARNED BY THE DASHBOARD "DOOR OPEN" WARNING SYSTEM. (WARNING! THE FOLLOWING IS AN EDITORIAL, OR RANT, BY THE CAR OWNER. HE INTENDS TO SHAME THOSE AT FORD WHO DECIDE THAT THINGS LIKE DOOR LATCH ISSUES DO NOT SERVE THE BOTTOM LINE SO ARE UNIMPORTANT.) TO THOROUGHLY DESCRIBE THIS PROBLEM ONE NEED ONLY TO KNOW OF THE HUNDREDS OF THOUSANDS OF FORDS ALREADY RECALLED FOR THE SAME ISSUE. CAJOLING BY SOME SEEMS TO INCREASE THE SCOPE OF THE RECALL, WHICH DOES NOT YET INCLUDE THIS VEHICLE. AMONG OTHER THINGS, THIS IS A SAFETY CONCERN. PASSENGER SEATBELTS BEING MORE WIDELY USED DOES NOT ALLOW FOR DOOR LATCHES TO BE LESS EFFECTIVE! LET THE LUXURY OPTIONS FAIL BEFORE TEN YEARS, NOT THE BONES OF THE THING. WHO DECIDES TO CONTINUE USING BAD LATCH TECHNOLOGY FOR SO LONG? THIS IS NOT A CHALLENGE, IT IS A CHOICE.

HAD THE CAR FOR 10 DAYS, WENT TO START, AND RECEIVED A NOTICE "TRANSMISSION FAILURE- SERVICE NOW" THE CAR ENDED UP GETTING TOWED, AND NEEDED NEW TMS. EVEN AFTER THE FIX, THE CAR TRANSMISSION DRIVES AWFUL. CAR SHIFTS AT ODD TIMES, AND HAS EXTREMELY SLOW PICK UP FROM A COMPLETE STOCK. IM TERRIFIED THAT SOMETHING IS GOING TO HAPPEN TO ME WHILE DRIVING THE CAR! IVE SEEN OVER 1,000 OTHER COMPLAINTS ABOUT THIS SAME PROBLEM, AND MOST OF THESE INCIDENTS HAVE HAPPENED WHILE DRIVING AT HIGH SPEEDS. THEY ARE STATING THAT THE TRANSMISSION FAILS AND SHUTS DOWN, CAUSING THE DRIVER TO LOSE POWER OF THE CAR. I DON'T KNOW WHY THAT HAVEN'T FIXED THIS, CONSIDERING THIS COULD CAUSE SERIOUS INJURY TO SOMEONE, ALL BECAUSE THEY CHOSE TO BUY A FORD. IM NERVOUS TO DRIVE THE CAR, BECAUSE I FEAR THE TRANSMISSION WILL FAIL ON ME. FORD HAS AGREED THAT THE TRANSMISSION IS A PROBLEM, BUT THEY HAVE NOT RECALLED IT. NOW IM STUCK WITH THIS CAR THAT IM AFRAID TO DRIVE

I PURCHASED A FORD FOCUS MAY OF 2014, WITH 30,000 MILES ON IT. I HAD A FACTORY WARRANTY UP TO 60,000 MILES ON IT. I AM NOW AT 62,000 MILES ON MY CAR AND THE LATCH ON MY DRIVER SIDE DOOR BROKE AND MY DOOR FLEW OPEN WHILE DRIVING ON THE FREEWAY AT 70 MPH. IF I WERE NOT WEARING MY SEATBELT, I WOULD HAVE FLOWN OUT OF MY CAR TO MY DEATH! SINCE THEN, I HAVE HAD TO BUNGIE MY FRONT DOORS SHUT, LEAVING ME NO ACCESS TO GET IN AND OUT OF MY CAR SAFELY, HAVING TO CRAWL IN MY BACKSEAT. I NEED THIS FIXED ASAP AND I AM NOT PAYING TO GET IT FIXED WITH SO MANY FORDS BREAKING DOWN.

POWER STEERING MALFUNCTION ERROR CODE UNABLE TO MOVE STEERING WHEEL. HAPPENS WHEN IT IS SITTING STILL AND YOU START THE CAR. I HAVE HAD THIS CAR IN THE SHOP 10 TIMES BETWEEN THIS AND THE TRANSMISSION. THEY HAVE REPLACED 2 ND GEAR, AND THE CLUTCH AND THEN TOLD ME NOTHING ELSE WAS WRONG WITH IT UNTIL MAY 2015 WHEN THE CAR COMPLETELY QUIT AND IT WAS THE TCM . THE ERROR CAME UP THEN ON POWER STEERING FAILURE, BUT THEY DID NOT ADDRESS IT BECAUSE THEY WERE BLAMING IT ON THE TCM. SO SEPTEMBER 16TH IT STARTED JUTTING AGAIN WHEN TURNING RIGHT, ON OCTOBER THE 2ND I WENT OUT AT LUNCH TO RUN SOME ERRANDS AND OF COURSE POWER STEERING ASSIST FAULT MALFUNCTION. YES THIS CAR HAS BEEN IN THE SHOP 10 TIMES AND I EVEN ALREADY HAD TO PUT AN ALTERNATOR ON IT 9 MONTHS AFTER I PURCHASED IT. I TURNED THE CAR ON AND OFF 4 OR 5 TIMES AND FINALLY I WAS ABLE TO CLEAR IT ENOUGH I DROVE IT TO THE FORD HOUSE WHERE IT'S SECOND HOME IS ONLY TO BE TOLD THAT IT WAS NOT COVERED AND I WOULD OWE THEM OVER $1500 IN REPAIRS BECAUSE THEY DID NOT CATCH IT THE FIRST 10 TIMES WHILE UNDER WARRANTY. THIS CAR IS A PIECE OF JUNK AND WHEN YOU CALL FORD THEY ACT LIKE THEY DO NOT KNOW ANYTHING ABOUT HIS ISSUE, BUT IT IS EVERYWHERE. SO THEY RESET IT AND TOLD ME IT WILL GO OUT AGAIN PERMANENTLY AND HOPEFULLY I COULD GET IT TO THE SIDE OF THE ROAD. REALLY??? GIVE ME SOME ASSISTANCE IN GETTING IT REPAIRED. I HAVE HAD 10 NEW FORD PRODUCTS AND NEVER TROUBLE LIKE THIS. THIS IS ACTING LIKE MY CHEVY COBALT AND IT'S 7 RECALLS. RECALL IT ALREADY BEFORE IT'S TOO LATE FOR INNOCENT PEOPLE.

IN JULY 2015 THE LEFT FROND DOOR LATCH FAILED TO SECURE THE DOOR AND THE VEHICLE HAD TO BE TAKEN TO THE DEALERSHIP FOR REPAIRS AS I WAS UNABLE TO CLOSE THE DOOR. I HAD TO PAY A 100.00 DEDUCTIBLE BECAUSE THAT "SAFETY" FEATURE WAS NOT COVERED. THEN IN OCTOBER 2015 THE LEFT REAR DOOR LATCH FAILED TO SECURE AND I HAD TO REPEAT THE PROCESS. THIS IS A SERIOUS SAFETY HAZARD AS I WAS FORCED TO DRIVE ON THE I-10 FREEWAY WHILE REACHING IN THE BACK TO HOLD THE DOOR CLOSED AS THE DOOR LATCH WAS INOPERABLE. PLEASE REVIEW THIS SITUATION CAREFULLY AND CONSIDER THIS A RECALL SERVICE ITEM. IT IS IMPERATIVE THAT ALL DOORS BE SECURED WHILE DRIVING. VEHICLES ARE INOPERABLE IF THE DOOR LATCHES ARE NOT SECURING THE DOORS. THANK YOU IN ADVANCE FOR YOUR CONSIDERATION IN THIS MATTER. *TR

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING APPROXIMATELY 70 MPH, THE TRANSMISSION OVERHEATED, THE WARNING LIGHT ILLUMINATED, AND THE ENGINE STALLED. THE FAILURE RECURRED SEVEN TIMES. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10,500.

POWER STEERING ASSIST INDICATOR COMES UP INTERMITTENTLY WHEN STARTING THE CAR OR WHILE DRIVING AND IT IS EXTREMELY DIFFICULT OR IMPOSSIBLE TO STEER THE CAR. NOW IT HAS NOT GONE OFF FOR DAYS AND I AM UNABLE TO SAFELY OPERATE MY VEHICLE. IT HAS HAPPENED TO MY MOTHER A COUPLE OF TIMES ON THE HIGHWAY AND SHE ALMOST GOT INTO AN ACCIDENT AT 70MPH. FORD NEEDS TO ADDRESS AND CORRECT THIS BEFORE THERE ARE ANYMORE ACCIDENTS OR DEATHS. THEY DID IT IN THEIR OTHER VEHICLES, WHY DID THEY LEAVE OUT THE FOCUS??? AND FOR THAT MATTER, WHEN IS THE NHTSA GOING TO FINALLY STEP IN????

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WITHIN TWO WEEKS OF PURCHASING THE VEHICLE, IT FAILED TO START AND THE KEY WAS NOT RECOGNIZED IN THE IGNITION. ALSO, THE 6 SPEED AUTOMATIC TRANSMISSION FAILED TO SHIFT APPROPRIATELY AND THE CONTACT HAD TO TURN THE VEHICLE OFF AND BACK ON DUE TO THE FAILURE. THERE WAS ALSO A SUDDEN LOSS OF EPS AND THE STEERING ASSIST FAULT WARNING INDICATOR FLASHED. THE VEHICLE BECAME DIFFICULT TO STEER INTERMITTENTLY. THE DEALER (DAVE KNAPP FORD LINCOLN, 500 WAGNER AVE, GREENVILLE, OH 45331, (800) 717-3673) WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURES. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES) AND TWO MANUFACTURER SERVICE CAMPAIGNS (TRANSMISSION CLUTCH SHUDDER/TRANSMISSION INPUT SHAFT SEAL - 14M01, TRANSMISSION CONTROL MODULE EXTENDED COVERAGE). THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT. UPDATED 08/03/17*LJ

BUCKING AT HIGH SPEEDS.DOESN'T SHIFT PROPERLY.SOUNDS LIKE SUSPENSION BOTTOMING OUTHAD THREE CLUTCH REPLACEMENTS.GOT RID OF CAR JULY 20,2018.ALSO FOR YOUR INFO I AM RETIRED FORD MOTOR COMPANY EMPLOYEE ON MANAGEMENT ROLL.PROBLEMS OCCURRED WHEN CAR IN MOTION.ALSO BOTH MY KIDS HAD FOCUSES AND GOT RID OF THEM WITH SAME PROBLEM.

DOOR LATCH ON DRIVER SIDE WILL NOT LATCH AND CLOSE, I HAVE HEARD OF OTHER PEOPLE HAVING THE SAME ISSUE. I KNOW THEY HAVE A RECALL FOR THE FORD FIESTA FOR THE SAME PROBLEM, I AM PRETTY SURE THIS IS THE SAME LATCH ASSEMBLY THAT'S ON THE FIESTA.

DELAY ON STARTING, CHECK ENG LIGHT ILLUMINATED, VEHICLE IN REVERS AND WOULD NOT MOVE. TURNED VEHICLE OFF, CYCLED KEY AND NOTHING. CYCLED KEY 3-4 MORE TIMES NOTHING. CYCLED KEY HEARD CLICKING NOISE IN DASH AREA, CYCLED KEY ONE MORE TIME, VEHICLE STARTED AND TRANSMISSION ENGAGED, CHECK ENGINE LIGHT WAS ON. DROVE IT BACK TO THE DEALER.

I WAS DRIVING IN THE INTERSTATE GOING ABOUT 65 MILES PER HOUR WITH MY CHILD IN THE CAR MY POWER STEERING WENT OUT A SEMI WAS RIGHT NEXT TO ME AND I ALMOST WENT OFF THE TRYING TO KEEP FROM HITTING IT.

BOUGHT A NEW 2012 FORD FOCUS FOR MY DAUGHTER SO SHE WOULD BE SAFE. SHE JUST MOVED ACROSS THE STATE FOR COLLEGE. WE HAVE HAD CONSTANT SYMPTOMS WITH THE TRANSMISSION AND SHE HAS BEEN ON THE FREEWAY 3 TIMES WHEN THE CAR SUDDENLY JUST COMES TO A CRAWL WITH THE ENGINE SHAKING AND JERKING. THIS MAKES THE CAR UNRESPONSIVE. DEALER UPDATED TCM - PCM AND REPLACED CLUTCH AND THROW OUT BEARING IN AUGUST 2015. SEPTEMBER 2015 SHE LETS ME KNOW THAT WHILE GOING TO SCHOOL ON THE FREEWAY THE CAR DID THE SAME THING, LOSS OF POWER NO CONTROL OF THROTTLE AND THE CAR IS SHAKING AND JERKING. TRANSMISSION MALFUNCTION WARNING LIGHT CAME ON AGAIN. JERKING AND SHUDDERING OF THE TRANSMISSION. I'M AFRAID MY DAUGHTER AND OTHERS ARE GOING TO BE SEVERELY INJURED WHEN THIS HAPPENS. NO CONTROL ON THE FREEWAY IS VERY DANGEROUS. I HAVE READ THAT PEOPLE HAVE CHANGED THEIR CLUTCH AND BEARING 5 TIMES? IT DOESN'T SEEM TO FIX THE PROBLEM AND IT APPEARS TO BE A DESIGN FLAW. IT'S LIKE PUTTING A BAND-AID ON AN OPEN ARTERY. PROBLEM HAPPENS AT SLOW AND FAST SPEEDS.

SEPTEMBER 28 2015 THE PASSENGER SIDE REAR DOOR WOULD NOT STAY CLOSED. I PAID $335 FOR THE REAR DOOR LATCH TO BE REPLACED. TODAY, JUNE 19, 2016, MY DRIVER SIDE DOOR WILL NOT STAY CLOSED. I COMMUTE TO WORK AND DO NOT FEEL SAFE DRIVING WITH THIS DEFECT.

SHUTTERING, NO POWER TO WHEELS, VERY SLOW AND SUDDENLY ENGAGING, EXCESSIVE CLUTCH SLIP, LOST REVERSE. ENGINE LIGHT CAME ON. I WAS TRYING TO CROSS TRAFFIC, AT THE STOP SIGN I PROCEEDED TO GO ACROSS TRAFFIC TO THE MEDIAN TURN LANE. CAR WOULD NOT ENGAGE GEAR, WHEN IT DID IT WAS VERY SLOW AND NO POWER EVEN WITH GAS MASHED TO THE FLOOR. ALL THIS TIME I HAD CARS APPROACHING ME FROM THE SOUTH BOUND LANE, VERY DANGEROUS AND SCARY. I THEN DECIDED TO JUST MAKE A RIGHT HAND TURN AND GET OFF THE ROAD, WHICH WAS HARD BECAUSE THE ELECTRONIC POWER STEERING ASSIST IN THIS CAR WENT OUT MONTHS AGO WITH STILL NO RECALL ON THIS DEFECT. I TURNED RIGHT DOWN A SIDE STREET AND TRIED TO TURN AROUND ONLY TO FIND OUT I HAVE NO REVERSE GEAR NOW, I AM SO OVER THIS LEMON OF A CAR. BUYERS BEWARE, STAY FAR FAR AWAY FROM FORD PRODUCTS ESPECIALLY THIS MODEL CAR. FORD TOUTS THAT THEY ARE COMMITTED TO SAFETY, I FIND THAT HILARIOUS. WHY ON EARTH WOULD YOU LET A VEHICLE WITH THE TRACK RECORD THIS MODEL HAS WITH STEERING GOING OUT AND TRANSMISSIONS JUST QUITTING WHEN THEY WANT TO, TO STILL BE ON THE ROAD? A LIFE THREATENING DANGER TO THE DRIVER AS WELL AS ANYONE THAT IS SHARING THE ROAD WITH THE VEHICLE. THE NEXT DAY, ENGINE LIGHT GONE, CAR SHIFTS NORMAL?????? VEHICLE IS AT FORD NOW, THEY HAVE A RECALL TO RE-PROGRAM THE TRANSMISSION CONTROL MODULE?

WHILE PULLING OUT OF A DRIVE THUR MY CAR SUDDENLY BECAME VERY HARD TO TURN AND A MESSAGE APPEARED ON THE DASH STATING "STEERING ASSIST MALFUNCTION". I WAS ABLE TO TURN OFF THE CAR AND RESTART AND THE PROBLEM SEEMED TO BE OKAY. NOW I AM WORRIED THAT THIS WILL HAPPEN AGAIN BUT IN A MORE DANGEROUS SITUATION. THERE ARE MANY OTHER COMPLAINTS I HAVE READ ABOUT AND IT'S NOT IF IT HAPPENS AGAIN IT'S WHEN. ALSO TONIGHT I EXPERIENCED MY REAR RIGHT SIDE DOOR IS NOT ABLE TO CLOSE AT ALL. WHICH I HAVE READ NUMEROUS COMPLAINTS ABOUT BOTH OF THESE SAFETY CONCERNS. THAT IS A HUGE SAFETY HAZARD, I AM VERY THANKFUL THAT I REALIZED THIS BEFORE DRIVING AWAY WITH MY DAUGHTER IN THE BACK SEAT. I WILL NEVER BUY ANOTHER FORD AGAIN!!!!

DRIVER DOOR LATCH WOULD NOT LATCH DOOR CLOSED.

REAR DRIVER'S SIDE DOOR LATCH FAILED-- DOOR WILL NOT STAY CLOSED AS A RESULT.

I HAVE A 2012 FORD FOCUS SEL SEDAN. I WAS REMOVING SOME ITEMS FROM THE BACK SEAT AND UPON CLOSING THE RIGHT-HAND REAR DOOR THE DOOR WOULD NOT LATCH. TRIED LOCKING THE DOOR REMOTELY BEFORE CLOSING. NO EFFECT. TRIED JOGGING THE DOOR LATCH MECHANISM TO SEE IF IT WAS STUCK SOMEHOW. NO EFFECT. I HAVE TO TIE A STRING TO THE DOOR HANDLE FROM THE INSIDE AROUND THE FRONT PASSENGER HEADREST IN ORDER TO KEEP THE DOOR CLOSED! TO ADD INSULT TO INJURY, THE FRONT-PASSENGER DOOR LATCH MECHANISM FAILED LESS THAN A WEEK AGO! A REPLACEMENT PART IS ON ORDER FOR IT FROM MY LOCAL FORD DEALER. FORTUNATELY, THE FRONT DOOR WILL STAY CLOSED IF IT IS LOCKED BEFORE CLOSING IT, BUT THIS IS STILL A RIDICULOUS COMPONENT FAILURE.

WHILE DRIVING 65 MPH ON A LARGE HIGHWAY MY 2012 FORD FOCUS TURNED IT SELF OFF. THE ACCELERATOR BECAME UNRESPONSIVE AND THE CAR LOST SPEED QUICKLY. DRIVING IN THE LEFT LANE ALLOWED ME TO CAREEN OFF ONTO THE MEDIAN WITHOUT INJURY OR ACCIDENT. THE CAR WAS UNABLE TO RESTART AND WAS TOWED TO THE NEAREST FORD DEALER. THIS IS THE SECOND INCIDENT IN WHICH THIS CAR HAS EXHIBITED A LOSS OF POWER AND SHUT OFF WHILE DRIVING. AN AUTHORIZED FORD DEALER ALLEGED TO FIX THE ISSUE THE FIRST TIME AND A SERVICE NOTICE HAD BEEN RECENTLY ISSUED. ACCORDING TO THE SERVICE DEALER THE SERVICE NOTICE MAY NOT BE A FACTOR IN THIS DANGEROUS SITUATION.

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THERE WAS RUST ON THE BODY AND SUBFRAME OF THE VEHICLE. IN ADDITION, THE SEAT BELT RETRACTOR FRACTURED THREE TIMES. THE SEAT BELT RETRACTOR WAS REPAIRED, BUT FORD DECLINED TO REPAIR THE RUST. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 67,513.

MY CAR ONLY HAS 4500 MILES! THE CARS TRANSMISSION IS JUNK! THE CAR IS NOT SAFE TO DRIVE PERIOD! THERE IS A RECALL ON THE TRANSMISSION! ON THE CITY STREETS, I HAVE RUINED TWO 700 WHEELS TRYING TO PARK ON A HILL! THE CAR WILL NOT HOLD IN DRIVE OR REVERSE! I HAD A HIGHWAY PATROL CAR BEHIND ME AT A LIGHT, I WAS GOING RIGHT, THERE WAS A SLIGHT UPGRADE. WHEN I TOOK MY FOOT OFF THE GAS THE CAR ROLLED BACKWARDS IN DRIVE, AND HIT THE HIGHWAY PATROL CAR! HE PULLED ME OVER WITH HIS MIC. "DRIVER PULL TO THE RIGHT AND STOP! DRIVER, TURN OFF YOUR CAR AND PUT YOUR HANDS OUT SIDE THE WINDOW! HAD HIS HAND ON HIS GUN! THOUGHT I WAS DRUNK? I TOLD HIM THAT THE CAR ROLLS IN DRIVE AND REVERSE! I TRIED TWICE TO HAVE FORD BUY BACK THIS DANGEROUS CAR! THE HIGHWAY PATROL OFFICER BELIEVED ME AND TOLD ME TO REPORT IT TO FORD! HE SAID WHAT IF THERE WAS A PERSON BEHIND YOU, AND YOU PINED THEM BETWEEN US? I TOLD ME TO REPORT THIS TO YOU! NOW I HAVE A MINT CAR IN THE GARAGE! I WON`T DRIVE IT! I WON`T SELL IT AND PASS THE PROBLEM TO SOMEONE ELSE! BESIDE THE PRICE ON THESE CARS HAS CRASHED BECAUSE OF THE RECALL! FORD CAN`T FIX IT! I WANT MY MONEY BACK! I HAVE A MINT TOP OF THE LINE FORD FOCUS SITTING IN MY GARAGE! FORD CAN`T FIX IT AND WONT GIVE ME MY MONEY BACK! THEY WON`T EVEN TELL ME WHY? PLEASE HELP! THESE CARS ARE DANGEROUS TO DRIVE! I HAVE BEEN RIPPED OFF BY FORD! FIRST AND LAST FORD I EVER BUY! MY DAUGHTER HAS OWNED TWO OF THESE FOCUSES THEY BOTH DID THE SAME THING! SHE WAS AFRAID TO DRIVE THEM! SHE LEFT THE CAR AT THE DEALERSHIP AND LEFT! SHE NOW HAS A 10K CHARGE OFF ON THE CAR! THIS IS BS! I WANT ALL MY MONEY BACK! FORD HAS A DANGEROUS CAR OUT THERE AND I AM GOING TO EXPOSE THEM! I OWN WILD RODS, I AM 60, ADULT DRIVER, NO TICKETS! WHY SHOULD I HAVE TO KEEP THIS DANGEROUS CAR I CAN`T DRIVE AND THEY CAN`T FIX? PLEASE HELP ME! I HAVE A CAR THAT COSTS ME $400 A MONTH, I CAN`T DRIVE! THANK YOU! *TR

THE DRIVER'S SIDE DOOR WILL NOT REMAIN CLOSED. THE LATCH WON'T ENGAGE.

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHEN THE CONTACT STARTED THE VEHICLE, THE STEERING ASSIST FAULT SERVICE REQUIRED WARNING INDICATOR ILLUMINATED AND THE STEERING ABILITY BECAME VERY DIFFICULT. THE CONTACT STOPPED AND TURNED OFF THE VEHICLE. AFTER APPROXIMATELY TWO MINUTES, THE VEHICLE WAS RESTARTED AND OPERATED NORMALLY. THE DEALER COULD NOT DUPLICATE THE FAILURE. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 67,000.

THE PASSENGER SIDE REAR DOOR OPENED WHILE DRIVING IN A PARKING LOT. IT WILL NOT LATCH SHUT AGAIN. FORD HAS A NUMBER OF RECALLS ON OTHER MODELS BUT REFUSES TO RECALL THE FOCUS DESPITE NUMEROUS COMPLAINTS.

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE REAR DRIVER AND PASSENGER DOORS FAILED TO LATCH AND OPEN INDEPENDENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 46,000. THE VIN WAS NOT PROVIDED.

THE TRANSMISSION CLIPPED AS TO A 4TH REPLACED FAULTY CLUTCH WHILE BACKING INTO THE GARAGE. THE CAR JERKED BACKWARDS OUT OF KNOW WHERE AND HIT THE SIDE OF THE GARAGE WHILE BACKING IN TO PARK. THE REAR FENDER, BUMPER AND PARKING AID SENSORS ARE NOW DAMAGED THANK YOU TO A FAULTY TRANSMISSION AND CLUTCH. I AM TIRED OF NOT FEELING SAFE WITH MY DAUGHTER IN THE CAR. *TR

2012 FORD FOCUS SEL FRONT PASSENGER-SIDE DOOR IS FAILING TO LATCH CLOSED. LATCH MECHANISM CAN ONLY BE ACTUATED THROUGH DIRECTLY HOLDING THE AFFECTED DOOR CLOSED AND LOCKING THE DOOR REMOTELY. DOOR STAYS CLOSED IF LOCKED.

WHILE DRIVING THE CHECK ENGINE LIGHT TURNED ON, THE SHIFT DISPLAY STARTED BLINKING (SO THE "D" WAS FLASHING) AND THEN THE VEHICLE SLOWED TO A STOP WHERE IT WAS TURNED OFF. VEHICLE WOULD NOT TURN ON AGAIN. THE NEXT DAY IT STARTED, AND AFTER INSPECTION BY RETAILER AUTOZONE READ TCM MODULE ISSUE. VEHICLE HAD A FULL TANK OF GAS, RECENT OIL CHANGE, AND HAD BATTERY REPLACED WITH NEW ONE AS RECOMMENDED. FOLLOWING BATTERY REPLACEMENT THE VEHICLE AGAIN SLOWED TO A STOP WITH SHIFT AND CHECK ENGINE LIGHT ILLUMINATED. TOWED TO FORD DEALERSHIP WHERE A SOFTWARE UPDATE WAS DONE AND TOLD IT WOULD FUNCTION PROPERLY. APPROX 30 MILES LATER THE VEHICLE AGAIN CAME TO A STOP, BUT THE CHECK ENGINE LIGHT DID NOT ILLUMINATE, ONLY THE GEAR IT WAS IN BLINKED. TOLD BY SEPARATE FORD DEALERSHIP THAT THE TCM MODULE NEEDS REPLACEMENT. PRIOR TO SOFTWARE UPDATE CHECK ENGINE LIGHT WOULD GO ON, BUT AFTER THAT IT WOULD NOT BUT THE VEHICLE DID CONTINUE TO COME TO A STOP. COULD REV THE ENGINE BUT TO NO AVAIL. STOPPING INCIDENTS OCCURRED SEVERAL TIMES WITHIN A FEW DAYS. VERY DANGEROUS WHEN DRIVING ON HIGHWAY OR STREET AS THE 2012 FORD FOCUS SE STOPS WITHIN A FEW MINUTES OF ALERTING THE DRIVER TO ISSUE AND WILL NOT RESTART.

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE PARKED, THE LATCH ON THE FRONT PASSENGER SIDE DOOR LOCK FAILED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE LATCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 61,000.

DRIVER DOOR LATCH FAILED PREVENTING DOOR FROM LATCHING CLOSED. DOOR COULD OPEN WHILE VEHICLE IN MOTION

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE THE VEHICLE WAS BEING SERVICED AT THE DEALER, THE MECHANIC NOTICED THAT THE DRIVER SIDE REAR DOOR LATCH ASSEMBLY FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 79,800.

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED WHEN STARTING THE VEHICLE, THE STEERING ASSIST MALFUNCTION WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE FAILURE RECURRED TWICE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 84,264.

DURING NORMAL OPERATION THE "STEERING ASSIST FAILURE" LIGHT CAME ON AND THE STEERING LOCKED UP. MILEAGE AT TIME OF FAILURE WAS 82,500. FORD WOULD NOT COVER UNDER WARRANTY. VERY DANGEROUS SITUATION.

WHILE DRIVING AT A LOW RATE OF SPEED, THE VEHICLE BECAME DIFFICULT TO STEER AND THE POWER STEERING ASSIST MALFUNCTION LIGHT CAME ON. I WAS ABLE TO MUSCLE THE CAR SAFELY AND GET TO MY DESTINATION (THE GROCERY STORE). THINKING THAT PERHAPS IT WAS THE POWER STEERING FLUID, I CHECKED IT AND SAW THAT IT WAS A LITTLE OVER MINIMUM, SO I ADDED MORE. I TURNED THE CAR BACK ON AND THE ISSUE WAS STILL PRESENT. I DROVE HOME AND TURNED OFF THE CAR. THE NEXT MORNING, THE CODE WAS NOT ON AND THE POWER STEERING WAS WORKING THOUGH THERE WAS A GROAN COMING FROM THE STEERING WHEEL EVERY TIME I HAD TO TURN. I DROVE TO WORK TRYING TO ASCERTAIN WHAT WOULD GO ON AND ABOUT 25 MINUTES INTO MY DRIVE, WHILE DOING 50 MILES AN HOUR, I LOST POWER STEERING AGAIN. I GOT TO WORK, TURNED OFF THE CAR, AND CAME BACK OUT 9 HOURS LATER AND THE POWER STEERING HAD AGAIN RESET ITSELF AND WORKED ALL THE WAY BACK TO MY HOUSE. I HAVE NOT BEEN DRIVING THE CAR SINCE AND HAVE TO SAY THAT THIS IS THE SECOND MAJOR ISSUE WITH THE CAR I HAVE HAD; THE TRANSMISSION WENT OUT AFTER HAVING THE CAR FOR 2 YEARS. I HAVE DONE RESEARCH AND THERE ARE MANY OTHER FORD FOCUSES OF THIS YEAR WITH THIS ISSUE. I AM NOW EXTREMELY CONCERNED ABOUT THE SAFETY OF THIS CAR AND REGRET BUYING IT MOST SINCERELY. *TR

TAKATA RECALL. I HAVE A 2012 FORD FOCUS THAT I BOUGHT ABOUT 2 YEARS AGO FROM SOMEONE ON CRAIGSLIST. IT'S MY FIRST CAR AND HAS BEEN THE MOST AMAZING FIRST CAR I COULD'VE ASKED FOR, WHEN I FIRST PURCHASED IT I HAD GOTTEN A LETTER IN THE MAIL REGARDING MY FORD AND IT TOLD ME TO BRING IT INTO FORD BECAUSE THERE WAS A RECALL ON MY TRANSMISSION. SO I BROUGHT IT IN TO CAPISTRANO FORD TURTLE CLICK, THEY TOLD ME TO COME BACK AFTER THE 4 DAY WEEKEND BECAUSE I PROBABLY DIDN'T WANT MY CAR SITTING IN THE SHOP ALL WEEKEND FOR SUCH A MINOR PROBLEM. SO I ASKED IF MY CAR WAS GOING TO BE FINE FOR ME TO STILL DRIVE IN OR SHOULD I JUST LET IT BE UNTIL THEY COULD WORK ON IT. THE MAN TOLD ME THAT MY CAR WOULD BE FINE AND JUST BRING IT IN AFTER THE WEEKEND. I ALSO CALLED AS SOON AS I WAS LEAVING THE DEALERSHIP AND MADE AN APPT AND ALSO GOT IT VERIFIED THAT MY CAR WOULD BE FINE TO DRIVE IN UNTIL MY APPT. FUNNY THING THE NEXT DAY MY GF AND I WE'RE DRIVING AND I STOPPED AT A RED LIGHT AND IT TURNED GREEN WENT TO HIT THE GAS AND MY CAR JUST DIED. DIDN'T EVEN FEEL LIKE IT TURNED OFF OR ANYTHING AND THEN IT SHOWED MY CAR WAS NOT REGISTERING THAT IT WAS IN DRIVE. SO I CALL FORD AND THEY HAD ME TOW THE CAR TO THEM AND THEY SAID THERE HAD BEEN A RECALL ON THE TRANSMISSION SOMETHING AND THEY FIXED IT FOR ME. SO SHE WAS RUNNING SO GOOD AND ABOUT 8 MONTHS DOWN THE LINE THE SAME KIND OF PROBLEM WITH MY TRANSMISSION IS HAPPENING EXCEPT NOW I GET IN MY CAR AND WILL GO TO TURN THE KEY AND IT WON'T TURN OVER, I HAVE TO LET IT DING 4 TIMES AND THEN IT'LL START. VERY ODD? I THEN WILL START DRIVING AND WHEN IT GOES TO SHIFT INTO SECOND GEAR IT DOES A GNARLY STALL AND IT'S ALMOST LIKE IT CAN'T CATCH THE GEARS AND IT'S BEEN TELLING ME "TRANSMISSION TOO HOT PULL OVER SAFELY" AND THEN IT JUST PULLS ITSELF OUT OF GEAR AND I KINDA JUST COAST INTO A SPOT. SO I TOLD FORD ABOUT IT ALL AND NOW THEY CAN'T FIX MY CAR BECA

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE REAR PASSENGER AND FRONT DRIVER SIDE DOORS FAILED TO LOCK. WHILE DRIVING 65 MPH, THE DRIVER'S DOOR OPENED AND FAILED TO REMAIN LOCKED. THE DRIVER COASTED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND PLACED THE SEAT BELT AROUND THE DOOR HANDLE TO RESUME DRIVING. THE FAILURE RECURRED TWICE ON THE REAR PASSENGER DOOR. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 56,000.

DRIVER SIDE DOOR LATCH IS BROKEN. WHEN SHUTTING THE DOOR IT WILL NOT LATCH AND CAN COME OPEN WHEN DRIVING. I TOOK IT TO THE DEALER AND IT IS NOT PART OF THE DOOR LATCH RECALL.

I CAME OUT OF A STORE AND GOT INTO MY VEHICLE TO DRIVE OVER TO MY JOB IN THE SAME SHOPPING CENTER. AT THE TIME, MY DRIVER SIDE DOOR LATCHED PROPERLY BUT UPON GETTING OUT OF MY VEHICLE AT WORK, 30 SECONDS LATER, MY DOOR LATCH MALFUNCTIONED AND WOULD NOT LATCH. IN ORDER TO LEAVE WORK THAT NIGHT, I HAD TO TIE THE DOOR SHUT WITH A ROPE. THANK GOD MY YOUNG SON WAS NOT WITH ME AND THE CAR WAS NOT IN MOTION AT THE TIME. THIS IS A MAJOR CONCERN AND ITS ONLY A MATTER OF TIME BEFORE MORE PEOPLE HAVE THE SAME PROBLEM AND GET SERIOUSLY INJURED. FORD HAS ALREADY HAD A RECALL ON SOME OTHER MODELS FOR THIS SAME ISSUE. I STRONGLY BELIEVE WE HAVE COME ACROSS YET ANOTHER MODEL WITH FAULTY DOOR LATCHES. I HAVE NOT HAD THE ISSUE FIXED YET DUE TO INSUFFICIENT FUNDS BUT WILL BE FIXING IT SOON. ONCE I DO GET IT FIXED I WILL STILL FEAR FOR MY SAFETY, MY SON'S SAFETY, AND THE SAFETY OF ANY OTHER 2012 FORD FOCUS OWNERS. I HOPE AND PRAY WE CAN RESOLVE THIS ISSUE QUICKLY BEFORE ANYONE ELSE GETS HURT.

THE CAR SAT FOR ABOUT 2 HOURS IN MY DRIVEWAY AND WHEN I WENT TO START IT BACK UP, IT WOULDN'T START. LIGHTS CAME ON, BUT THE ENGINE WOULD NOT TURN OVER. UPON FURTHER RESEARCH, IT LOOKS AS IF IT IS A PROBLEM WITH THE KEY FOB PROGRAMMING, AND NOT THE ALTERNATOR LIKE PEOPLE HAVE BEEN TRYING TO SAY. THIS CAR IS ONLY 3 YEARS OLD. IT SHOULD NOT BE HAVING ALTERNATOR ISSUES. I'VE ALSO SEEN MANY OTHER CASES OF THIS SAME ISSUE IN THIS SAME MODEL.

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE DRIVERS SIDE DOOR LATCH FAILED CAUSING THE DOOR TO BE UNABLE TO REMAIN CLOSED WHILE THE VEHICLE WAS IN MOTION. THE CONTACT HAD TO HOLD THE DOOR MANUALLY IN ORDER FOR IT NOT TO OPEN WHILE DRIVING. THE VEHICLE WAS TAKEN TO THE DEALER WHO REPLACED THE DRIVERS SIDE DOOR LATCH, BUT THE FAILURE RECURRED WITH THE REAR DRIVERS SIDE DOOR LATCH. THE VEHICLE WAS TAKEN BACK TO THE DEALER FOR REPAIRS. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

MY WIFE AND CHILD WERE AT A RED LIGHT AND WHEN THE LIGHT TURNED GREEN AND THE GAS PEDAL WAS PRESSED, THE VEHICLE DID NOT MOVE ONLY REVVED CAUSING THE MAN BEHIND HER TO INCH VERY CLOSE BEHIND DUE TO THE LIGHT THEN HONKING HIS HORN AND YELLING. IN ADDITION, AFTER MY WIFE AND CHILD RETURNED HOME, I WENT TO RUN TO THE STORE ONLY TO FIND THAT THE VEHICLE DOES NOT TURN OVER, NOT EVEN SOUND LIKE ITS ATTEMPTING TO AS THERE IS NO NOISE WHEN TURNING THE KEY. I BELIEVE THE VEHICLE DOES NOT RECOGNIZE WHAT GEAR IT IS IN, THUS WILL NOT START AND HAS ALWAYS HAD ERRATIC SHIFTING AND LURCHING TENDENCIES. I DO NOT KNOW WHAT TO DO NOW, I HAVE A FAMILY OF FIVE I SUPPORT AND NO MONEY TO FIX THIS. HOW AM I GOING TO GET TO WORK!!! I STILL HAVE 5 YEARS TO PAY ON THIS...UGHHH. TRAPPED

WHILE DRIVING, MY CAR SUDDENLY STOPPED FUNCTIONING. THE ENGINE LIGHT CAME ON, FOLLOWED BY ALL OTHER LIGHTS. I WAS ABLE TO PULL THE CAR OVER, BUT UNABLE TO RESTART. I CALLED FOR A TOW TRUCK (AAA). AFTER WAITING FOR AN HOUR, I TRIED THE IGNITION AGAIN, AND THE CAR STARTED RIGHT UP. THE SAME PROBLEM OCCURRED THE FOLLOWING NIGHT. THE CAR WAS TOWED TO THE DEALERSHIP, TOM'S FORD IN KEYPORT, NEW JERSEY, WHERE IT STILL REMAINS.

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE TRAVELING APPROXIMATELY 30 MPH, THE POWER STEERING WARNING LIGHT ILLUMINATED AND THE STEERING WHEEL WAS EXTREMELY TIGHT AND DIFFICULT TO TURN. THE VEHICLE WAS TURNED OFF AND ON TO RESET THE COMPUTER DUE TO THE FAILURE, BUT IT PROGRESSED RANDOMLY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 79,000.

I HAVE RECEIVED MY THIRD SERVICE BULLETIN ON MY 2012 FORD FOCUS TRANSMISSION.FORD JUST KEEPS EXTENDING THE WARRANTY ON CERTAIN PARTS OF THE TRANSMISSION.WITH SO MANY THINGS THAT CAN GO WRONG WITH THIS TRANSMISSION I BELIEVE FORD SHOULD GIVE A LIFETIME WARRANTY FOR THIS TRANSMISSION OR REPLACE THEM.HAD I ANY KNOWLEDGE OF THESE PROBLEMS I NEVER WOULD HAVE BOUGHT THIS CAR. THANK YOU

DISCOVERED DRIVERS SIDE DOOR WILL NOT CLOSE, STAY SHUT, LATCH, OR LOCK PROPERLY. DOOR MAY BE PULLED OR PUSHED OPEN WHEN PARKED OR AT ANY SPEED AND LATCHING MECHANISM WILL NOT KEEP DOOR IN PLACE. THIS IS A HIGHLY CONCERNING SAFETY ISSUE AS THIS RESULTED IN RECALLS FOR THE EXPLORER, 2011-2014 FIESTA, 2013-2014 FUSION, AND 2013-2014 MKZ WITH THE SAME EXACT MECHANISM.

WHEN WE WERE PULLING OUT OF DRIVEWAY MY FIANCE WAS SITTING IN FRONT PASSENGER SEAT. THE DOOR OPENED BY ITSELF AND FELL OUT. NO INJURY. UPON INVESTIGATION, THE DOOR WOULD NOT LATCH. WHEN TAKEN TO FORD, IT WAS NOT UNDER WARRANTY AND THE COST WAS 502.00

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 35 MPH, THE VEHICLE STALLED AND THE TRANSMISSION WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION MODULE AND SEALS NEEDED TO BE REPAIRED AND REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE DOOR LATCHES FRACTURED AND WARNING LIGHTS ILLUMINATED. THE REAR AND FRONT DRIVER SIDE DOORS WOULD NOT LATCH. THE FAILURE OCCURRED INTERMITTENTLY. THE CONTACT NOTIFIED THE MANUFACTURER AND THE VEHICLE WAS REPAIRED. THE VIN WAS INVALID. THE APPROXIMATE FAILURE MILEAGE WAS 71,000. UPDATED 04/13/16*LJ *CN