2012 Ford Focus Complaint Log

TRANSMISSION SHUDDER. REBUILT 3 TIMES. SOFTWARE RESET 5 TIMES. TRANSMISSION COMPUTER REPLACED 1X. STILL SHUDDERS, DRIFTS BACK WHEN ON A HILL, JERKS INTO GEAR SUDDENLY. SERVICE STATION ADVISED ME WHEN THEY REPLACED THE COMPUTER (NOT UNDER WARRANTY) THAT THE SHUDDER AND OTHER CHARACTERISTICS WERE NORMAL FOR THE TRANSMISSION AND DID NOT DO ANYTHING ABOUT IT. THIS BEGAN WHEN I PURCHASE THE CAR IN SPRING OF 2012 AND IS STILL AN ISSUE NOW AT ABOUT 82,0000 MILES. MOST OF THE WORK WAS DONE WHILE UNDER THE NORMAL WARRANTY. THE LAST SERVICE, WHEN THEY REPLACED THE COMPUTER WAS DONE IN SEPTEMBER 2014. THE TRANSMISSION IS NOT OPERATING NORMALLY AND SEEMS DANGEROUS AT TIMES WHEN IT JERKS INTO GEAR OR ROLLS BACK WHEN AT A STOP. *TR

MULTIPLE ISSUES CAR DISENGAGED FROM TRANSMISSION WHEN ON HIGHWAY. RPM SHOT WAY UP BUT CAR NOT ENGAGING TO TRANSMISSION. HAD TO PULL OVER (COAST) TO SIDE OF HIGHWAY WITH NO POWER TRAIN. REQUIRED MAJOR DPS6 REPLACEMENT AT FORD DEALER IN PARK CITY UTAH INITIALLY WHEN PURCHASED CAR WOULD ROLL BACKWARDS WHEN IN FORWARD GEAR, THE CAR STILL DOES THIS AND WILL ALL ROLL FORWARD WHEN IN BACKWARD GEAR. CAR STILL CONSTANTLY STUTTERS WHEN MOVING FORWARD FROM STOP. JERKING MOTIONS. I CALLED FORD CUSTOMER TO COMPLAIN AND ADVISED. THEY TOLD ME NOTHING COULD BE DONE IN 2012. I ASKED TO PUT ON RECORD 'THE CAR ROLLS BACKWARDS WHEN IN GEAR' WHEN ON ANY INCLINE. THERE IS CHILDREN IN MY NEIGHBORHOOD! ANOTHER COMPLAINT LOGGED 2/22/17 1-800-392-3673 WITH FORD. THE TCM WAS REPAIRED AND A COMPLETE TRANSMISSION OVERHAUL WAS DONE IN SUNNYVALE CA.

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING 75 MPH, THE VEHICLE EMITTED A GRINDING NOISE AND THE TRANSMISSION SHIFTED ERRATICALLY. THE VEHICLE WAS TAKEN TO THE DEALER ON MANY OCCASIONS, BUT THE CONTACT WAS INFORMED THAT THE TRANSMISSION WAS PERFORMING AS DESIGNED AND THE GRINDING NOISE WAS NORMAL. THE DEALER COULD NOT FIND A FAILURE AND STATED THAT THERE WERE NO RECALLS OR WARRANTIES COVERING THE FAILURE. THE MANUFACTURER WAS NOTIFIED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 2,364. UPDATED 08/16/12*LJ

I CANNOT GIVE EXACT DATES AND MILEAGE BECAUSE THIS PROBLEM HAS BEEN FORM THE GET GO AND GOTTEN PROGRESSIVELY WORSE RECENTLY. THE CAR USED TO SIMPLY STRUGGLE TO GO FORM A STOP OR LOW SPEED. WE HAD THE TRANSMISSION REPROGRAMMED BUT THAT DID NOT HELP. IT CONTINUES TO ACT IN THAT MANNER BUT NOW HAS GOTTEN DANGEROUS TO DRIVE. WE BOUGHT THE CAR NEW AND IT IS DRIVEN FROM GEORGETOWN, KY TO CINCINNATI 5 DAYS A WEEK FOR WORK. IT NOW HAS ROUGHLY 105,000 MILES ON IT, THOUGH THAT MAY BE JUST A LITTLE HIGH. THE CAR IS NOW LOSING POWER, NOT SHUTTING DOWN BUT LOSING POWER. IT IS HAPPENING AT SLOW SPEED AND AT HIGHWAY SPEED. MY WIFE HAS REPORTED IT HAS NEARLY CAUSED HER TO HAVE AN ACCIDENT ON MORE THAN ONE OCCASION. WE HAVE SPENT OVER $1100 TRYING TO FIX IT BASED ON WHAT THE DEALERSHIP IS TELLING THE "CODES" SAY IS WRONG BUT THE PROBLEM PERSISTS. I AM AFRAID THIS CAR WILL CAUSE AN ACCIDENT AND HURT SOMEONE OR WORSE IT WE CONTINUE TO DRIVE IT. WE CANNOT AFFORD TO PUT ANY MORE MONEY INTO IT, TRADE IT IN, OR STOP USING IT. I HAVE SEEN COUNTLESS COMPLAINTS ABOUT THIS VEHICLE AND I HAVE TO WONDER WHY THERE HAS NOT BEEN A MANDATORY RECALL TO REPLACE THE TRANSMISSION, NOT JUST REPROGRAM IT SINCE THAT DOESN'T WORK. PLEASE PUT FORD ON NOTICE THAT THIS ISSUE MUST BE CORRECTED AND ALL OUTSTANDING VEHICLES THAT HAVE REPORTED THIS PROBLEM MUST BE FIXED BEFORE THE CARS KILL SOMEONE. THANK YOU. *TR

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT ONCE HE SHIFTED TO DRIVE AND ATTEMPTED TO ACCELERATE, THE VEHICLE STARTED TO SHAKE AND LUNGE FORWARD. THE CONTACT ALSO STATED THAT WHEN THE VEHICLE SHIFTED FROM 1ST GEAR TO 2ND GEAR IT HESITATED AND MADE A LOUD GRINDING NOISE AND INDEPENDENTLY REVERTED BACK TO 1ST GEAR. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS AND WAS TOLD THAT THIS BEHAVIOR WAS NORMAL AND PROVIDED A LETTER FROM THE MANUFACTURER INSTRUCTING THE DEALERS NOT TO REPAIR THOSE FAILURES. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 5,000 AND THE CURRENT MILEAGE WAS 16,000.

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE STOPPED ON AN INCLINE, SHE ATTEMPTED TO APPLY PRESSURE TO THE ACCELERATOR WHEN THE HILL ASSIST FAILED, CAUSING THE VEHICLE TO ROLL AWAY IN REVERSE. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS WHERE THE TRANSMISSION PROGRAM WAS UPDATED HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS RETURNED TO THE DEALER AND THE CONTACT WAS INFORMED THAT THE FAILURE COULD NOT BE REPAIRED, AS IT WAS DESIGNED TO OPERATE IN THE MANNER IN WHICH IT PERFORMED. THE MANUFACTURER WAS NOTIFIED AND THE CONTACT WAS AWAITING A RETURN CALL. THE FAILURE AND CURRENT MILEAGE WAS 6,000.

THIS IS A ONGOING PROBLEM WITH MY FOCUS. WHEN ACCELERATING FROM A STOP THE FOCUS'S AUTOMATIC DSG TRANSMISSION (IN D) WILL QUICKLY SHIFT TO A HIGHER GEAR IN AN EFFORT TO MINIMIZE FUEL CONSUMPTION. DURING A STOPPED TURN AT A INTERSECTION THIS LEADS TO A UNSAFE CONDITION WHERE COMMANDED ACCELERATION TAKES SEVERAL SECONDS TO HAPPEN. THE PROBLEM HAPPENS LIKE THIS: THE CAR ACCELERATES AT A STOP SIGN OR PARKING LOT. THE CAR ACCELERATES TO 10-15 MILES PER HOUR. THE DRIVER LETS OFF THE GAS DURING THE "TURN" PART. THE TRANSMISSION SHIFTS TO SECOND OR A HIGHER GEAR. THE DRIVER THEN COMMANDS A LARGE ACCELERATION - SAY DUE TO ONCOMING TRAFFIC - AND NOTHING WILL HAPPEN FOR SEVERAL SECONDS. THIS IS BECAUSE THE DSG TRANSMISSION NEEDS TO SHIFT SEQUENTIALLY INTO FIRST AND THIS TAKES SEVERAL SECONDS. ALSO IT APPEARS THAT THE POWERTRAIN IS DISCONNECTED WHILE THIS SHIFTING TAKES PLACE. WHEN THE TRANSMISSION FINALLY SELECTS FIRST THE ACCELERATION CAN BE SUDDEN AND UNEXPECTED. THIS HAS HAPPENED TO ME SEVERAL TIMES AND I BELIEVE IT IS A DANGEROUS CONDITION. IT CAN BE AVOIDED BY MANUALLY SELECTING FIRST - THEN SHIFTING TO D WHEN THE TURN IS COMPLETE. *JS

I PURCHASED MY 2012 FORD FOCUS IN MAY OF 2011 - A FAIRLY EARLY BUILD OF THE REMODELED VEHICLE. AT AROUND 20K MILES, THE CAR STARTED EXHIBITING SOME UNUSUAL NOISES. THE DEALER TOLD ME THEY WERE "NORMAL CHARACTERISTICS" OF THE TRANSMISSION. SINCE THEN, SEVERAL OTHER FOCUS OWNERS (FOCUSFANATICS.COM) HAVE HAD THE SAME ISSUES. MY CAR NOW MAKES A GRINDING NOISE WHEN SHIFTING INTO REVERSE, 2ND, 4TH, AND OCCASIONALLY 6TH GEAR. WHEN CLIMBING HILLS, THE CAR APPEARS TO HAVE LITTLE-TO-NO POWER AND MAKES A HORRID RATTLING NOISE THAT I AM NOW AWARE IS THE CLUTCH SLIPPING. WHILE IN BUMPER-TO-BUMPER TRAFFIC, THE CAR BUCKS AND JERKS. THE CAR HAS AN "AUTOMATIC" DUAL-CLUTCH TRANSMISSION, SO THERE IS NO WAY THAT I CAN CHANGE THE SHIFTING PATTERNS. IT TURNS OUT THIS IS A COMMON ISSUE CAUSED BY A LEAKING SEAL CONTAMINATING THE CLUTCH WITH OIL, BUT CONSUMERS ARE NEEDING TO FIGHT THE DEALERS TO GET IT FIXED AS IT IS A COSTLY REPAIR. I'VE TRIED REPEATEDLY TO GET IT CORRECTED UNDER WARRANTY AND KEEP GETTING TURNED AWAY. ASIDE FROM THE FEAR OF MY OWN SAFETY, I ALSO ASSUME THIS WILL BE DETRIMENTAL TO THE LIFE OF OTHER COMPONENTS (ACTUATORS/SYNCHROS/ENGINE MOUNTS/ETC.) WITHIN THE POWER TRAIN THAT I MAY NEED TO PAY TO REPLACE OUT-OF-POCKET AFTER THE WARRANTY EXPIRES. ASIDE FROM REPAIRING IT MYSELF, A RECALL IS MY ONLY HOPE. *TR

I WAS DRIVING ON FREEWAY AT 5 MPH DUE TO TRAFFIC AND ALL OF A SUDDEN MY 2012 FORD FOCUS SHUT DOWN WITH NO WARNING IT SORT OF SCARED ME BECAUSE DIDN'T KNOW WHY? I SAID OK MAYBE JUST A COINSIDENCE BUT TO MY SURPRISE. IT HAPPENED AGAIN ON FREEWAY SINCE THATS MY DAILY ROUTE WAS GOING 45MPH AND AGAIN TURNED OFF I TOOK TO GET SERVICED SINCE I DRIVE FROM RIVERSIDE TO BURBANK EVERYDAY THOUGHT MAYBE NEEDS TO GET SERVICED AND MENTIONED TO FELLOW A FORD BUT SAID WELL IF IT HAPPENS AGAIN BRING IT IN AND WILL CHECK IT OUT SO I SAID OK WELL HOPEFULLY NOT BUT IT HAPPEND FOR 3RD TIME AND I WAS GOING 70 MPH AND ALMOST GOT IN AN ACCIDENT THANK GOD NO ONE WAS NEXT TO ME HAD TO STOP BECAUSE IT TURNED OFF COMPLETELTY BUT THIS TIME SAID TRANSMISSION ON SCREEN SO I TOOK IT TO FORD AND I EXPLAINED EVERYTHING TO THEM BECAUSE I'M SCARED I'M NOT GONNA MAKE IT HOME TO MY FAMILY AGAIN BECAUSE GOING AT 70 MPH ON FREEWAY AND ALL OF A SUDDEN CAR SHUTS DOWN IMAGINE HOW SCARED I WAS..... THE PEOPLE AT FORD CHECKED IT OUT AND TOOK IT FOR A DRIVE ON FREEWAY AND SAID IT WAS FINE NOTHING CAME UP BUT HELLO IT DOESN'T HAPPEN EVERYDAY THEY EXPLAINED THEY CHECKED OTHER FORD STORES TO SEE IF THEY HAVE HEARD OF SUCH PROBLEM AND SUPPOSEDLY IT HASN'T BUT I'M READING SOME OF THESE COMPLAINTS AND I SEE SOME ARE RELATED SO I NEED TO FIND OUT WHT TO DO BECAUSE I HONESTLY DO NOT FEEL SAFE DRIVING THIS CAR. JUST THINKING WHEN AM I GOING TO CRASH OR DIE. NOT FAIR THAT THEY DON'T WANT TO SEE THE PROBLEM SO WHAT NEEDS TO HAPPEN FOR THEM TO DO SOMETHING FOR ME TO DIE.... I DON'T EVEN LET MY WIFE DRIVE IT BECAUSE IT IS NOT SAFE..... *JS

FORD WILLINGLY KNEW AND STILL SOLD CARS WITH TRANSMISSION ISSUES

PURCHASED A NEW 2012 FORD FOCUS WITH AUTOMATIC TRANSMISSION IN APRIL, 2012. IMMEDIATELY EXPERIENCED LOW SPEED TRANSMISSION SHIFTING PROBLEMS AND ALSO DISCOVERED COMPLETE FREE ROLL BACKWARD, UNENDING, UNTIL HITTING LEVEL GROUND AND/OR HITTING AN OBJECT WHILE ROLLING BACKWARDS ON AN INCLINE, EVEN WHILE IN GEAR. THIS IS A SERIOUS SAFETY AND DRIVER LIABILITY ISSUE . DEALERSHIP HAS RE-PROGRAMMED TRANSMISSION ON A TECHNICAL SERVICE BULLETIN WITHOUT SUCCESS. DEALERSHIP HAD ME TEST DRIVE ANOTHER 2012 FOCUS THINKING IT WOULD NOT DEMONSTRATE THE SAME SAFETY PROBLEM...AND TO THEIR SURPRISE..THE TEST DRIVE VEHICLE THEY GAVE ME ALSO PERFORMED THE SAME WAY ON THE FREE ROLLBACK WHILE IN GEAR. I BELIEVE THE FUNDAMENTAL PROBLEM HERE IS THAT FORD HAS DESIGNED AND MANUFACTURED IN THE 2012 FOCUS LINE A STANDARD/MANUAL TRANSMISSION (POORLY SHIFTED BY SOFTWARE AND DYSFUNCTIONAL ON THE FREE ROLL BACK ISSUE) AND IS MARKETING IT TO ALL CONSUMERS AS AN AUTOMATIC TRANSMISSION. SERVICE DEPARTMENT ACKNOWLEDGES THAT IT TRULY IS A STANDARD/MANUAL DESIGN. THE WINDOW STICKER AND SALES PROCESS MISREPRESENTS TO THE CONSUMER THAT IT IS AN AUTOMATIC TRANSMISSION. THIS MAY CONSTITUTE CONSUMER FRAUD ON A NATIONAL LEVEL LEADING TO EITHER CLASS ACTION LITIGATION, TOTAL RECALL AND/OR INDIVIDUAL CASES OF LITIGATION. I AM CONSIDERING ALL OF THE ABOVE AS THE PROBLEM REMAINS AND HAS NOT BEEN RECTIFIED. *TR

AUTOMATIC TRANSMISSION DOES NOT SHIFT SMOOTHLY. INTERMITTENT VIBRATES, BUCKS, HESITATES, SLIPS & JERKS. CAN'T RELY ON TAKE-OFF ACCELERATION WHETHER IT WILL ENGAGE PROPERLY, PULLING INTO TRAFFIC IS VERY DANGEROUS. STOP AND GO TRAFFIC IS VERY DANGEROUS. IT'S LIKE SOMEONE DRIVING A STICK SHIFT AND NOT HAVING THE CLUTCH & GAS IN SYNC, ONLY IT'S AN AUTOMATIC SO YOU CAN'T DO ANYTHING ABOUT IT. I HAVE HAD THE CAR IN TO THE SERVICE DEPARTMENT ON 3 OCCASIONS. THE FIRST TIME THE TECH LAUGHED AT ME AND TOLD ME IT WAS JUST THE "NEW" 6-SPEED TRANSMISSION. 2ND TIME, THEY REPLACED SOME PARTS IN THE TRANSMISSION. 3RD TIME, THEY HAD THE CAR 4 DAYS & SAID THERE WAS NOTHING OUT OF THE ORDINARY HAPPENING. THERE IS DEFINITELY SOMETHING WRONG WITH THIS TRANSMISSION, AND FORD NEEDS TO DO SOMETHING TO FIX THEM BEFORE AN ACCIDENT HAPPENS.

THIS IS A ONGOING PROBLEM WITH MY FOCUS. WHEN ACCELERATING FROM A STOP THE FOCUS'S AUTOMATIC DSG TRANSMISSION (IN D) WILL QUICKLY SHIFT TO A HIGHER GEAR IN AN EFFORT TO MINIMIZE FUEL CONSUMPTION. DURING A STOPPED TURN AT A INTERSECTION THIS LEADS TO A UNSAFE CONDITION WHERE COMMANDED ACCELERATION TAKES SEVERAL SECONDS TO HAPPEN. THE PROBLEM HAPPENS LIKE THIS: THE CAR ACCELERATES AT A STOP SIGN OR PARKING LOT. THE CAR ACCELERATES TO 10-15 MILES PER HOUR. THE DRIVER LETS OFF THE GAS DURING THE "TURN" PART. THE TRANSMISSION SHIFTS TO SECOND OR A HIGHER GEAR. THE DRIVER THEN COMMANDS A LARGE ACCELERATION - SAY DUE TO ONCOMING TRAFFIC - AND NOTHING WILL HAPPEN FOR SEVERAL SECONDS. THIS IS BECAUSE THE DSG TRANSMISSION NEEDS TO SHIFT SEQUENTIALLY INTO FIRST AND THIS TAKES SEVERAL SECONDS. ALSO IT APPEARS THAT THE POWERTRAIN IS DISCONNECTED WHILE THIS SHIFTING TAKES PLACE. WHEN THE TRANSMISSION FINALLY SELECTS FIRST THE ACCELERATION CAN BE SUDDEN AND UNEXPECTED. THIS HAS HAPPENED TO ME SEVERAL TIMES AND I BELIEVE IT IS A DANGEROUS CONDITION. IT CAN BE AVOIDED BY MANUALLY SELECTING FIRST - THEN SHIFTING TO D WHEN THE TURN IS COMPLETE. THE CAR JERKS,SHUTTER.JUMPS, MISSHIFTS, RATTLES. THE CAR HAS BEEN BACK 3 TIMES AND REPROGRAM 2 TIME TBS,ABS.PCM. THIS CAR IS JUNK AND NEED BE FIXED. *TR

RELEASE BUTTON FOR EMERGENCY BRAKE BROKE AND CAME OFF. UNABLE TO SET PARKING BRAKE BECAUSE I WON'T BE ABLE TO RELEASE IT. FORD SERVICE INFORMED ME THAT IT WAS "TRIM ISSUE" AND WAS NOT COVERED BY WARRANTY. I CAN NOT SET THE PARKING BRAKE, WHICH LEAVES THE DANGER OF THE CAR ROLLING WHILE PARKED AND INJURING SOMEONE. I WENT TO THE PARTS DEPARTMENT OUT OF DESPERATION TO ORDER THE BUTTON, AND WAS TOLD THE ENTIRE PARKING BRAKE ASSYEMBLY HAD TO BE REPLACED AT OVER $1000! THAT DOES NOT SOUND LIKE A TRIM ISSUE TO ME! JOE COOPER FORD TULSA OKLAHOMA *JS

THE POWER STEERING ASSIST FAILS WHILE DRIVING AT SPEED. IT JUST CUTS OFF AND STEERING BECOMES EXTREMELY DIFFICULT. RESTARTING THE CAR SEEMS TO RESET THE PSA AND I CAN DRIVE AGAIN. BUT THIS HAS HAPPENED 7-8 TIMES OVER THE PAST YEAR. I'VE GONE TO THE FORD DEALERSHIP 3 TIMES, AND EACH TIME THEY ACKNOWLEDGE THE ERROR, BUT CANNOT REPLICATE IT AND THEY DO NOT MAKE ANY CORRECTIVE REPAIRS OR ACTION. THEY JUST EXPECT ME TO DRIVE OFF WITH THE CAR WITH THE UNDERLYING PROBLEM STILL IN EXISTENCE - AND THEY'RE AWARE OF THE PROBLEM! AND THEY DO NOT APPEAR TO BE RESEARCHING IT. THIS IS MY FAMILY CAR, AND THIS IS JUST IRRESPONSIBLE OF FORD. PSA IS NOT AN OPTIONAL FEATURE THAT WE CAN LIVE WITHOUT. WE'VE BEEN FORTUNATE THAT THESE FAILURES HAVE OCCURRED UNDER 45MPH AND ON MOSTLY STRAIGHT RESIDENTIAL ROADS. WHAT ABOUT HIGHWAY SPEEDS OR AT A SHARP BEND? WILL IT TAKE LIVES LOST BEFORE THEY EVEN BEGIN TO FIX THE PROBLEM? AND GOOGLE SEARCHES SHOW THAT THIS IS NOT AN ISOLATED PROBLEM AND MANY OTHERS ARE GIVEN THE SHRUG OFF. FORD KNOWS THIS IS A PROBLEM, BUT ARE NOT ADDRESSING IT PROPERLY. PLEASE HELP. *TR

TL* THE CONTACT OWNS A 2012 FORD FOCUS EQUIPPED WITH CONTINENTAL CONTITOURING CONTACT TIRES, DOT NUMBER: A3D347PB, SIZE 215/55/R16. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH UPHILL, THE FRONT PASSENGER SIDE FRONT AND REAR TIRES EXPLODED WITHOUT WARNING. THE ROAD CONDITIONS WERE DRY AND THERE WERE NO INJURIES. THE DEALER REPLACED THE TIRE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 3,086 AND THE CURRENT MILEAGE WAS 3,098.

I PURCHASED THIS VEHICLE ON MARCH 21, 2012 AND FIRST TOOK IT INTO THE DEALERSHIP APRIL 4, 2012 BECAUSE THE TRANSMISSION BOGGS FOR THE STARTUP 0 TO APPROXIMATELY 20 MPH. THIS CREATED A SAFETY HAZARD WHEN PULLING INTO ONCOMING TRAFFIC BECAUSE THE VEHICLE HAD NO POWER, ESPECIALLY WHEN IN A STOPPED POSITION. PASSING VEHICLES WAS UNSAFE IF YOU WERE IN THE LOWER GEARS OF THE TRANSMISSION DUE TO LACK OF POWER. ANOTHER SAFETY HAZARD IS THAT THE VEHICLE DRIFTS BACKWARDS WHEN I TAKE MY FOOT OFF OF THE GAS PEDAL, AS IF IT WAS A STANDARD SHIFT TRANSMISSION. THIS WAS ESPECIALLY DANGEROUS ON A HILL OR A GRADE . THIS VEHICLE ALSO DRIFTS BACKWARDS WHEN YOU PUT YOUR VEHICLE IN PARK AND RELEASE THE BRAKE PEDAL, CAUSING DANGER TO PEDESTRIAN OR VEHICLES BEHIND YOU. I HAVE TAKEN THIS VEHICLE BACK NUMEROUS TIMES SINCE I HAVE OWNED IT FOR THE SAME TYPES OF PROBLEMS WITH THE TRANSMISSION (NOW AT VARIOUS SPEEDS) AND DRIFTING BACKWARDS. THE DEALERSHIP HAS MADE NUMEROUS ADJUSTMENTS AND CHANGES TO THE TRANSMISSION, BUT TO DATE THIS VEHICLE BASICALLY REMAINS, IN MY OPINION, A SAFETY HAZARD. TO DATE, FORD COMPANY STATES THAT ALL OF THE ABOVE HAS A REASON AND STATES THAT IT IS "NORMAL" FOR THIS NEW TYPE OF TRANSMISSION. IN MY OPINION, THIS TRANSMISSION EVOLVED TO SAVE GAS, NOT LIVES. *TR

TL* THE CONTACT OWNS 2012 FORD FOCUS. THE CONTACT STATED THAT WHENEVER ATTEMPTING A LEFT OR RIGHT TURN, THERE WERE SEVERAL SECONDS OF HESITATION BEFORE THE VEHICLE WOULD RESPOND. THE CONTACT HAD PREVIOUSLY RECEIVED NOTIFICATION OF A MANUFACTURER'S RECALL AND TOOK THE VEHICLE TO THE DEALER WHO REPROGRAMMED THE COMPUTER. AFTER RECEIVING THE VEHICLE BACK THE HESITATION CONTINUED TO OCCUR. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO ADVISED THE CONTACT THAT THE FAILURE WAS NORMAL AND THERE WAS NO OTHER REMEDY FOR THE HESITATION. THE MANUFACTURER WAS NOTIFIED WHO ALSO STATED THE FAILURE WAS NORMAL AND OFFERED NO FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS 11,000.

AT HIGHWAY SPEEDS THE STEERING APPEARS TO LOCK WHEN MAKING A LANE CHANGE OR WHEN FOLLOWING A CURVE IN THE ROAD. ADDITIONAL EFFORT WILL FREE THE STEERING BUT THIS CAUSES THE VEHICLE TO DART IN THE DIRECTION OF THE TURN. IT TAKES SEVERAL STEERING ADJUSTMENTS TO BRING THE VEHICLE UNDER CONTROL. THE STEERING GEAR HAS BEEN REPLACED BUT THE PROBLEM PERSISTS. *TR

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING AT APPROXIMATELY 45 MPH, THE VEHICLE STALLED WITHOUT WARNING AND AS ABLE TO RESTART. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE COMPUTER MODULE NEEDED TO BE REPROGRAMMED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED MONTHS LATER. THE VEHICLE STALLED RECENTLY WITHOUT WARNING AND WAS ABLE TO RESTART. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE POWER CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 600.

MY BACK WINDSHIELD IMPLODED WHEN I GOT INTO MY CAR AND CLOSED THE DOOR. I LEASED THIS CAR ON AUG 30, 2011 AND THE MILEAGE IS ABOUT 7000 MILES. FORD SAID THEY WOULD NOT WARRANTY THIS REPLACEMENT GLASS AS THERE WERE EXTERNAL CAUSES. I HAVE A WITNESS THAT STATES WHEN I CLOSED THE DOOR, THE BACK WINDSHIELD TURNED GREY, AND IMPLODED. ACCORDING TO MY WARRANTY, P.13, THIS SHOULD BE COVERED IN FIRST 12 MONTHS/12,000 MILES, NO MATTER THE REASON. THE CAR WAS PARKED IN A LOT, NO INDICATION OF ANYTHING UNTOWARD HAPPENING TO IT. *TR

POOR SHIFT QUALITY 6 SPEED DUAL CLUTCH AUTOMATIC. *TR

ABOUT 1 MONTH AFTER PURCHASE I BEGAN TO EXPERIENCE TRANSMISSION SLUGGISHNESS, SLOW ACCELERATION DUE TO GEAR SLIPPING, AND SUDDEN ACCELERATION. NOT ALWAYS, BUT MORE OFTEN THAN NOT. I CHALKED IT UP TO THE NATURE OF THE DTC AS THE DEALER INSISTED THAT IS HOW THE TRANS WORKS. AFTER SEVERAL MORE MONTHS I RECEIVED A RECALL NOTICE FOR TRANS PROBLEMS. HAD TRANS REPROGRAMMED. AFTER ABOUT 3 MONTHS, ALL PROBLEMS RETURNED ALONG WITH A GRINDING SOUND WHEN IN LOWER GEARS. TOOK TO DEALER FOR REGULAR 7500 MILE CHECK AND SPOKE AT LENGTH WITH TECHNICIAN. HE HAS SAME CAR AND STATED THAT MY CLUTCH PLATES WOULD NEED TO BE REPLACED ALONG WITH SOME OTHER HARDWARE. UNFORTUNATELY, TRANS TECH WAS BOOKED FOR THE FOLLOWING WEEK AND A HALF. MADE APPT AT OTHER DEALER AND AFTER THEY CHECKED THE CAR, STATED THAT ALL I NEEDED WAS TO HAVE THE TRANS REPROGRAMMED, GOING SO FAR AS TO TELL ME THAT THE NEW PROGRAMMING WOULD "LEARN" MY DRIVING STYLE AND ADJUST AFTER A TWO WEEK PERIOD. CAR SEEMED OK FOR A FEW MONTHS, AND THEN ALL PROBLEMS RETURNED AGAIN. I TOOK MY CAR IN FOR REGULAR ESP SERVICE THIS EVENING AND ASKED FOR THE TRANS TO BE LOOKED AT AGAIN. TECH TOLD ME THAT THEY WERE BOOKED FOR OVER 2 WEEKS FOR TRANS WORK, AND 80% OF THAT WORK IS ON THE FOCUS AND FIESTA MODELS. TECH ALSO SHARED THAT AS OF 3/1/14, FORD INSTRUCTED ALL DEALERS TO STOP REPLACING THE CLUTCH PLATES AND SIMPLY REPROGRAM THE TRANS. TECH STATED THAT THIS IS DUE TO THE HIGH COST OF REPLACING THE CLUTCH PLATES; ANYWHERE FROM $1800 - $2100. HE ALSO STATED THAT INTERNALLY, FORD CORPORATE HAS ACKNOWLEDGED THAT THIS TRANS IS A FAILURE. IN ORDER TO GET NEW CLUTCH PLATES, TECH STATED THAT I NEEDED TO HAVE TRANS REPROGRAMMED AND THEN DRIVE FOR 2 WEEKS. THEN RETURN TO DEALER FOR ANALYSIS. TECH STATED THAT FORD WILL ONLY REPLACE CLUTCH PLATE IF SLIPPING OCCURS AT OVER 2100 RPM. FEARFUL FOR SAFETY AS TRANS PROBLEMS CAN OCCUR AT ANY TIME! *TR

SINCE DAY ONE OF THE PURCHASE OF MY (MARCH ) 2012 FORD FOCUS THE STEERING "FEELS" LIKE IT IS CONSTANTLY WANDERING, AFTER AN HOUR DRIVE TIME, YOUR ARM IS GIVE OUT FROM THE STRESS. MY CAR ALSO SEEMS TO HAVE A FLUTTER IN THE TRANSMISSION OR ENGINE DURING TAKE OFF. THE CAR WILL ALSO ROLL BACK WHILE STOPPED ON AN INCLINE. THE DEALER CHECKED STEERING THE 4TH DAY AFTER PURCHASE AND ASSURED ME THE STEERING WAS FINE, THAT IT WAS NEW & TIGHT. I DID RECIEVE A RECALL ON THE TRANSMISSION TO UPGRADE OR MODIFY SOME TYPE OF CHIP. I CANNOT TELL ANY IMPROVMENT SINCE THE UPGRADE. MY WIFE & SON HATE TO DRIVE MY CAR BECAUSE THEY ARE AFRAID OF THE STEERING AND ROLLING BACK....BY THE WAY IT IS AN AUTOMATIC TRANSMISSION---I HAVE NEVER EXPERIENCED THIS ON ANY VEHICLE THAT I HAVE OWNED IN THE PAST. *TR

WITHIN A MONTH OF PURCHASE, THE VEHICLE HAS BEEN "SHUDDERING" I HAVE REPORTED THIS TO THE DEALERSHIP EVERY TIME I SENT IT IN FOR SERVICE AND ALL THEY TELL ME IS "IT IS NORMAL, YOU HAVE TO GET USED TO IT. ITS THE NEW TRANSMISSION TECHNOLOGY OF FORD." I CANT BELIEVE THAT AFTER 2YRS AND 17K MILES ON IT THAT IT IS STILL EXHIBITING THE SAME PROBLEM AND THERE HAS BEEN NO RESOLUTION TO IT. MAY I KNOW UNTIL WHEN AM I GOING TO WAIT? ANOTHER PROBLEM THAT JUST CAME UP- I HAVE WITNESSED A LOUD SOUND COMING FROM THE SPEAKER. SEEMS LIKE A THUNDER/CRACKING NOISE. MY HUSBAND HAS HEARD IT TWICE. IT IS A VERY LOUD SOUND. IT SCARED ME WHEN I HEARD IT THE FIRST TIME. *TR

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT WAS UNCERTAIN OF THE SPEED BEING DRIVEN WHEN APPROACHING A TRAFFIC STOP SIGNAL. WHEN THE BRAKE WAS APPLIED THE VEHICLE BEGAN TO ROLL BACKWARDS FOR A FEW SECONDS. THE FAILURE OCCURRED WHENEVER AT A COMPLETE STOP. THE MANUFACTURER OFFERED A CUSTOMER SATISFACTION PROGRAM REGARDING THE UNINTENDED ROLLING ISSUE. THE VEHICLE WAS REPAIRED AND THE FAILURE RECURRED. THE VEHICLE HAD NOT BEEN DIAGNOSED FOR THE MOST RECENT FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100.

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE MERGING INTO TRAFFIC, THE VEHICLE LUNGED FORWARD WITHOUT ANY WARNING. THE VEHICLE WAS TAKEN TO THE DEALER MULTIPLE TIMES WHERE THE TECHNICIAN WAS UNABLE TO DETERMINE THE CAUSE OF FAILURE. THE TECHNICIAN REPROGRAMMED THE POWER TRAIN CONTROL MODULE AS A SAFETY PRECAUTION HOWEVER, THE REMEDY FAILED TO REPAIR THE PROBLEM. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 2,493 AND THE CURRENT MILEAGE WAS 10,000. UPDATED 9/25/12 *CN UPDATED 10/03/2012 *JS

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE TRAVELING 22 MPH, THE CONTACT NOTICED THAT THE VEHICLE HAD SUDDENLY BEGAN TO ACCELERATE ON ITS OWN. IN ORDER TO STOP THE ACCELERATION, THE VEHICLE HAD TO BE SHUT OFF. THE VEHICLE WAS TAKEN TO THE DEALER, WHERE THE CONTACT WAS INFORMED THAT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 2,000.

MY FOCUS SHUTTERS WHILE TRYING TO MOVE THROUGH FIRST GEAR. BEFORE SECOND GEAR ENGAGES, FIRST GEARS FEELS AS IF IT WAS SLIPPING. I BROUGHT THIS TO THE ATTENTION OF MY DEALER WITHIN THE FIRST MONTH AND THEY TOLD ME IT NEEDED TO BRAKE IN. AFTER BRINGING IT IN SEVERAL TIMES, THEY PERFORMED A 12B37 UPDATE, A FULL PCM RE PROGRAM AND ENDED HAVING TO REPLACE THE ENTIRE GEAR BOX BECAUSE A SEAL RUPTURED. ALL OF THIS IN THREE SEPARATE OCCASIONS THIS LAST ATTEMPT FIXED IT, BUT THE PROBLEM RETURNED. I ISSUED FORD A LAST ATTEMPT REQUEST AND JUST PICKED UP MY CAR. THE FIELD SUPERVISOR STATES THAT HE NOTICED THE SHUTTERING, BUT THAT IT WAS NORMAL FOR MY VEHICLE. WELL, IF THE SAME ISSUE PERSISTS AND IT WAS FIXED LAST TIME BY REPLACING SEALS AND THE GEAR BOX, HOW COULD THIS BE NORMAL FOR MY CAR? I WILL BE SEEKING LEGAL ASSISTANCE FROM THIS POINT FORWARD AND WILL BE INITIATING A BBB AUTOLINE MEDIATION REQUEST. *TR

SINCE I'VE OWNED THE CAR, I'VE TAKEN IT BACK TO THE DEALER MORE THAN TWELVE TIMES. I BOUGHT IT NEW AND HAVE PROBLEMS WITH TRANSMISSION SLIPPING, JUMPING, LURCHING. I HAVE BEEN HAVING THESE ISSUES PLUS ISSUES WITH THE RADIO CONSTANTLY RESETTING ITSELF SINCE THE DAY I BOUGHT THE CAR. THE DEALER CLAIMED TO ME THAT THE REASON MY CAR TIMES BACKWARDS AFTER COMING TO A STOP WAS TO SAVE FUEL, THEN THERE WAS A RECALL ON THE CAR TO HAVE THE TRANSMISSION REPROGRAMMED TO STOP IT. I HAD THIS DONE, BUT IT STILL OCCURS WITH MY CAR. *TR

I BOUGHT A 2012 FORD FOCUS SEDAN A COUPLE WEEKS AGO THE NEXT DAY I NOTICED SLOW JERKY SHUTTERING ACCERLERATION WHEN AT A COMPLETE STOP THEN TRYING TO ACCLERATE. I DID NOT THINK OF ANYTHING WAS WRONG UNTIL I RESEARCHED IT ONLINE FINDING SIMILAR COMPLAINTS THIS IS A PROBLEM AND NOW THE CAR IS AT THE DEALERSHIP AND THEY CURRENTLY HAVE IT. NEXT THERE IS A GRINDING NOISE WHILE DRIVING AND TURNING SOUNDS AN EXAMPLE WOULD BE METAL TO METAL ON THE BRAKES IS THE SOUND AND LAST LOOSE MIRROR WHEN LIFTING THE TAB DOWN TO LOOK AT MY DAUGHTER IN THE BACK SEAT THE WHOLE MIRROR GOES DOWN ISTEAD OF SLIGHTLY MOVING. *JS

ON THE DRIVE HOME FROM THE DEALERSHIP, THE DAY WE PURCHASED THIS CAR, WE WERE STOPPING AT A RED LIGHT AND IT FELT AS THOUGH THE ROAD HAD SOME UNEVEN SURFACES. TURNS OUT THAT IT WAS FROM THE CAR, THE TRANSMISSION WAS SHUTTERING AS WE CAME TO A STOP. I WAS CONCERNED BUT WE WERE LATE AND COULD NOT GO BACK TO THE DEALER. WELL THE CAR DID IT MANY TIMES AFTER THAT, SOMETIMES ON ACCELERATION AND OTHER TIMES WHILE COMING TO A STOP. IT WOULD NOT SHIFT INTO FIRST GEAR AS I ENTERED MY DRIVEWAY (IT HAS A SLIGHT INCLINE) AND IT WOULD SHUTTER ALL THE WAY UP. I TOOK THE CAR TO THE DEALER AND THEY RAN AN UPDATE FROM FORD. THIS HELPED SOME, BUT IT IS STILL SHIFTING FUNNY AND MAKING A FUNNY NOISE WHILE SHIFTING FROM FIRST TO SECOND. IT SHIFTS WAY TOO SOON AND IS GENERALLY IN THE WRONG GEAR. IF YOU NEED TO ACCELERATE TO MERGE INTO TRAFFIC THERE IS A HUGE DELAY. THE CAR SEEMS TO WAIT WAY TOO LONG BEFORE GOING DOWN INTO A GEAR THAT WILL ALLOW THIS TO NOT BE UNSAFE! I TOOK IT BACK TO THE DEALER FOR AN UNRELATED REPAIR WAS GIVEN A 2012 FOCUS AS A LOANER, THE LOANER IS PERFECT! IT EXHIBITS NONE OF THE PROBLEMS MY CAR DOES. THIS TELLS ME THIS IS NOT A NORMAL ISSUE. THE CAR IS STILL AT THE DEALER, BUT I AM SURE THE SONG AND DANCE ABOUT MY CAR IS NORMAL AND MY ISSUES ARE NORMAL ARE COMING. I AM NOT GOING TO ACCEPT THIS EXPLANATION! I NOW KNOW HOW THIS CAR SHOULD DRIVE AND MINE IS NOT DRIVING NORMAL. I RESEARCHED THIS ISSUE AND THERE ARE MANY PEOPLE DEALING WITH THIS SAME PROBLEM.THAT MEANS IT IS NOT JUST MY CAR. I WANT FORD TO ACKNOWLEDGE THAT THERE IS AN ISSUE AND FIX IT. *TR

FORD HAS A SERIOUS PROBLEM WITH THIS TRANSMISSION. IT JERKS AND HESITATES. SEVERAL TIMES I HAVE ALMOST BEEN HIT WHILE PULLING OUT INTO TRAFFIC WHEN THE CAR WILL SUDDENLY JERK AND HESITATE. THIS TRANSMISSION NEEDS TO BE RECALLED AND REPLACED. SOMEONE IS EVENTUALLY GOING TO DIE BECAUSE OF THIS DUAL CLUTCH TRANSMISSION. EVERY TIME WE TAKE IT IN THEY "REPROGRAM" AND NOW ARE REPLACING THE CLUTCH. I HAVE DRIVEN OTHERS AS RENTALS AND THEY ALL HESITATE TO SOME DEGREE. CLEARLY THERE ARE ISSUES AND FORD KNOWS ABOUT IT. THE CARS ARE NOT EVEN BEING ACCEPTED FOR TRADE INS BY MANY DEALERS (TOYOTA AND HONDA DEALERS LOCALLY WOULD NOT TAKE THE CARE ON TRADE IN). *TR

WHILE DRIVING THIS 2012 FORD FOCUS SEL, THE STEERING HAS INTERMITTENT ISSUES. AT HIGHWAY SPEEDS AT 65 MPH THE CAR WANDERS TO BOTH SIDES OF YOUR LANE, SOMETIMES ALMOST SIDESWIPING OTHER VEHICLES. THE STEERING WHEEL BECOMES STIFF AS THOUGH THE POWER STEERING IS GONE. OTHER TIMES IT FEELS LIKE IT'S GOING THROUGH A WINDSTORM AND FEELS OUT OF CONTROL. DEALER HASN'T BEEN ABLE TO "REPLICATE" THEREFORE, NO CORRECTIONS MADE FROM FORD. THIS IS A DANGEROUS AND VERY SCARY VEHICLE. I'M AFRAID TO DRIVE IT AT HIGHWAY SPEEDS.PLEASE INVESTIGATE. LIVES COULD BE LOST BECAUSE OF THIS. *TR

POWER STEERING FAILED WHILE DRIVING NEW FORD FOCUS SE, MAKING IT DIFFICULT TO STEER THE CAR. FAILURE OF STEERING WAS ACCOMPANIED BY "STEERING ASSIST FAULT - SERVICE REQUIRED" MESSAGE IN DASH AND WARNING CHIME. ON RESTART OF CAR, STEERING RETURNS TO NORMAL OPERATION AND FAULT MESSAGE NO LONGER DISPLAYS. THIS HAS OCCURRED ONCE AFTER PURCHASE OF CAR. I SEE THERE ARE MANY COMPLAINTS ABOUT THIS BUT NO SOLUTIONS. WILL THERE BE A RECALL ISSUED BEFORE THIS HAPPENS TO SOMEONE AT SPEED AND CAUSES A WRECK RESULTING IN INJURY OR DEATH? *TR

ABOVE SAID VEHICLES TRANSMISSION CONSIDERED TO BE A POWERSHIFT TRANSMISSION HAS ISSUES OF JERKING AT LOW SPEEDS OF 20 MPH OR UPON ACCELERATION. THERE IS SHIMMING AND SHUTTERING AND THE NOISE OF WHAT SOUNDS LIKE CLANGING METAL PARTS. THE JERKING MOTION CAN BE ISSUE AS THE VEHICLE APPEARS TO LUNGE FORWARD. FORD REPLACED THE BANDS AND CLUTCH ASSEMBLY BUT THIS ISSUE SEEMS TO STILL APPEAR ON OCCASION. FORD ADVISES VEHICLE IS IN NORMAL SPECS AND THAT THIS IS THE OPERATION CHARACTERISTICS OF THIS TRANSMISSION. NOT HAPPY WITH THIS VEHICLE SINCE I PURCHASED BUT WHAT OPTIONS DO I HAVE ?

MY FORD FOCUS SEL 2012 HAS BEEN EXPERIENCING SHUDDERING FEELINGS WHEN ACCELERATING FROM STOP. IT FEELS AS IF THE TRANSMISSION IS ABOUT TO STALL AND THEN IT KICKS BACK UP AND JOLTS MY CARS BACK AND FORTH FOR SEVERAL SECONDS BEFORE RESUMING NORMAL SPEED AFTER 10 MPH. THESE SEVERAL SECONDS ARE VITAL WHEN YOU ARE DEALING WITH FAST TRAFFIC IN CALIFORNIA OR ANYWHERE ELSE FOR THAT MATTER. THIS CREATED A DELAY IN THE ACCELERATION TIME, ALMOST CAUSING AN ACCIDENT WITH ONCOMING TRAFFIC. I HAVE CONTACT SEVERAL FORD OFFICIALS ABOUT THIS AND THEY KEEP SAYING THAT IT IS NORMAL AND THAT THERE IS A BREAK IN PERIOD. WHY WAS I NOT MADE AWARE OF THIS WHEN I PURCHASED THE CAR? THIS IS A SERIOUS SAFETY HAZARD AND FORD IS JUST EXCUSING IT UNTIL MY WARRANTY PERIOD IS UP. TWO OF MY FRIENDS BOUGHT THE SAME CAR AND IS EXPERIENCING THE SAME ISSUE. THIS IS NOT AN ISOLATED INCIDENT AND I WOULD LIKE TO SEE PROPER ACTION FROM FORD TO ADDRESS THIS ISSUE PROFESSIONALLY. *TR

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE SITTING AT A STOP SIGN ON A HILL, THE VEHICLE BEGAN TO ROLL BACKWARDS UNTIL HE ENGAGED THE ACCELERATOR PEDAL. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE TRANSMISSION CONTROL MODULE NEEDED TO BE REPROGRAMMED. THE FAILURE RECURRED. THE TRANSMISSION CONTROL MODULE WAS REPROGRAMMED BY THE DEALER AGAIN. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO STATED THAT THEY WOULD ADDRESS THE ISSUE AT A LATER DATE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 1 AND THE CURRENT MILEAGE WAS 7,000.

TL* THE CONTACT OWNS A 2012 FORD FOCUS 5,800 MILES. THE CONTACT STATED THAT WHEN STOPPED ON A HILL AND HAVING TO RELEASE THE BRAKE THE VEHICLE ROLLS BACK WARDS. THE CONTACT TOOK THE VEHICLE TO THE DEALER, AND WAS TOLD THAT IT WAS NATURAL FOR THE VEHICLE TO DO THAT. THEY DID NOT OFFER ANY OTHER ASSISTANCE.

JUST A FEW DAYS AFTER WE BOUGHT THIS CAR, I WAS COMING HOME AT NIGHT AND THE CAR FELT LIKE IT RAN OUT OF GAS!! THERE WAS A FULL TANK AND NO POWER. I PUSHED ON THE GAS AND NOTHING! THEN ZOOM IT SPED UP... WHAT THE HECK? HOW SCARY! I AM PISSED! I CALLED FORD AND THEY SAID UNLESS I COULD GIVE THEM THE CODE (WHAT CODE) THERE IS NOT MUCH THEY COULD DO TO HELP. THANK GOD I WASN'T ON THE FREEWAY OR IN TRAFFIC. I REALLY LIKED THE GUY WHO SOLD US THIS CAR, I WILL BE CONTACTING HIM AS WELL. THEN JUST A FEW DAYS AGO WHEN I BACKED UP I BARELY TOUCHED THE GAS AND I ZIPPED HARD! THIS IS A ISSUE! WHAT THE HECK! THIS NEEDS TO BE INVESTIGATED BEFORE SOMEONE GETS HURT OR KILLED! *TR

THE FORD FOCUS 2012 HAS PROBLEM STARTING AT 556 MILES - THE ENGINE WOULD NOT EVEN TURN OVER. THE WARNING LIGHT "STEERING ASSIST FAULT SERVICE REQUIRE" COME ON, AND THE FRONT POWER WINDOWS DO NOT WORK TOO. HOPE THE DEALER WOULD FIX THIS SOON. *TR

ONGOING ISSUE WITH THE TRANSMISSION, EVEN AFTER 3 "FIXES" AT A FORD SERVICE CENTER. TRANSMISSION HESITATES, JERKS, AND SHUDDERS IN GEARS 1 THROUGH 3 PRIMARILY, SOMETIMES HARD ENOUGH TO SPILL A DRINK. SLOW SPEEDS AND STOP AND GO SPEEDS RESULT IN HORRIBLE DRIVING CONDITIONS AS THE JERKS/SHUDDERS GET WORSE. IT FEELS UNSAFE TO DRIVE THE VEHICLE. FOR EXAMPLE, I'LL BE PREPARING FOR A LEFT TURN ACROSS TRAFFIC (WITH MORE THAN ENOUGH TIME TO TAKE THIS TURN), AND THE HESITATION WILL BE SO BAD THAT IT'S UNCLEAR IF I'LL MAKE THE LEFT OR GET HIT BY ONCOMING TRAFFIC FIRST. TRANSMISSION HAS NOW MOVED ON TO A GRINDING SOUND, JERKING MOTION, SOUNDS AS IF SOMETHING'S GETTING STUCK. EACH TIME I'VE TAKEN THE CAR INTO THE SHOP, IT RUNS WELL FOR A COUPLE OF WEEKS, AND THEN STARTS THE SHAKING AND HESITATING AGAIN. SLOWLY THE RESULTS COME BACK, AT FIRST SUBTLE SO YOU DON'T THINK TO RUSH TO THE SHOP TO DO SOMETHING ABOUT IT AGAIN (IT COSTS MONEY EACH TIME YOU HAVE TO TAKE IT), AND COME A COUPLE MONTHS THE CAR IS BACK TO HEAVY JERKING AND GRINDING. I FEEL EXTREMELY UNSAFE IN THE VEHICLE, IT'S UNCLEAR IF I'LL MAKE IT PROPERLY ACROSS TRAFFIC AT TIMES, OR BE ABLE TO MAKE TO DESTINATIONS ON LOG CAR RIDES. *TR

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STARTED THE VEHICLE AND THE VEHICLE ACCELERATED RAPIDLY EVEN WITH THE BRAKE PEDAL ENGAGED. THE VEHICLE FAILED TO SLOW DOWN AND CRASHED INTO A CEMENT WALL. THERE WERE NO PERSONAL INJURIES. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. IN ADDITION, THE MANUFACTURER ISSUED A CUSTOMER SATISFACTION PROGRAM UNDER REFERENCE NUMBER 123B7 (TRANSMISSION CONTROL MODULE) AND AFTER THE RECALL REPAIR WAS PERFORMED, THE VEHICLE ROLLED AWAY WITH THE GEAR IN PARK. IN ORDER FOR THE VEHICLE TO REMAIN STATIONARY, A BLOCK WAS PLACED AGAINST THE TWO REAR TIRES. ALSO, A STRONG ANTIFREEZE ODOR EMITTED INSIDE OF THE VEHICLE AND AN OIL LEAK WAS VISIBLE ON THE GROUND. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 12,917. UPDATED 08/23/12*LJ UPDATED 09/24/2012 *JS

TL* THE CONTACT OWNED A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, SMOKE EMITTED FROM THE ENGINE AND THE ENGINE CAUGHT ON FIRE. THE VEHICLE WAS THEN STOPPED AND THE FIRE WAS EXTINGUISHED. THE VEHICLE WAS DESTROYED AND TOWED TO AN AUTHORIZED DEALER. THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND THE CONTACT WAS AWAITING A RESPONSE. THE FAILURE MILEAGE WAS 41,000. THE VIN WAS UNAVAILABLE.

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, THE CLUTCH WAS MAKING AN ABNORMAL NOISE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 6,500, AND THE CURRENT MILEAGE WAS 49,000.

TAKE A RECALL WHEN I WAS DRIVING DOWN THE ROAD MY DOOR JUST FLUNG OPEN AND I HAVE TO HOLD IT SHUT IT WAS IN MOTION

I WENT TO THE FORD DEALERSHIP WHERE I BOUGHT MY CAR THE FIRST FEW WEEKS I HAD IT. IT ROLLS BACK WHEN ON AN INCLINE. THE DEALERSHIP SAYS THIS IS NORMAL BECAUSE THE TRANSMISSION IS LIKE THAT OF A STANDARD TO TAP THE BRAKE AND IT SHOULD STOP ROLLING. IT STILL DOES IT ON INCLINES AM STILL NOT CONVINCED THAT ITS "NORMAL" FOR AN AUTOMATIC TO DO THAT, BUT IF NO RECALL FOR THIS PROBLEM AT LEAST OTHER READERS WILL BE INFORMED. *TR

SHUDDERING ON TAKE OFF FROM COMPLETE STOP. *TR

FAILURE CAUSED CAR TO DROP SPEED AND POWER WHILE DRIVING ON THE FREEWAY WHICH ULTIMATELY CAUSED A SAFETY ISSUE WITH FAST MOVING TRAFFIC. FORD CODE P0850:62-28-IPC. *TR

TRANSMISSION MALFUNCTIONS CAUSING LONG DELAY/HESITATION WHEN SHIFTING AND SLOW/DELAYED ACCELERATION. NOTICEABLE SHUDDERING AND VIBRATION WHEN SHIFTING BETWEEN GEARS AND OCCASIONAL HARD, PRONOUNCED SHIFT CHANGES CAUSING DRIVER AND PASSENGERS TO LUNGE. THIS CREATES VERY DANGEROUS DRIVING CONDITIONS MAINLY BECAUSE IT'S DIFFICULT TO CONTROL THE ACCELERATION OF THE VEHICLE. THE CHECK ENGINE LIGHT COMES ON AND A WARNING MESSAGE APPEARS IN THE DASH STATING 'TRANSMISSION MALFUNCTION SERVICE NOW' THIS EVENT OCCURRED THE FIRST WEEK OF VEHICLE OWNERSHIP (I PURCHASED THE VEHICLE BRAND NEW JANUARY 2012). AT THAT TIME THE DEALER RECALIBRATED THE TRANSMISSION AND IT'S BEEN PERFORMING SATISFACTORILY UNTIL RECENTLY. THIS EVENT HAS NOW OCCURRED ON FOUR OTHER OCCASIONS WITH THE MOST RECENT EVENT OCCURRING ON 9/30/2014. THE 9/30/2014 EVENT WAS THE MOST DANGEROUS AND SEVERE SO THE VEHICLE IS NOW AT THE DEALERSHIP FOR SERVICE. *TR