There are 50 owner-reported speed control & cruise complaints for the 2014 Ford Focusin NHTSA's database. These are unverified consumer reports and may not reflect confirmed defects.
I keep getting denied for warranty TCM had the code I did a report after it was I would be covered had proof of the codes and deny me for another service that’s under warranty pretty much just take my money send me out the way and then I get stuck on the highway from the problem in having to fix it myself
I’m pretty sure the tcm went out because the check engine light is on and it is shuddering and losing power randomly. Also will not go into reverse unless I shut car off.
My car RPM get stuck on 3 and begin to jerk while driving on the Highway.
Unknown, The car refused to turn on one day and then started up again once I popped the hood. The car refused to go into reverse, I tried some reboot steps and the car started driving like normal, drove the car all the way from NV to NV, husbands new military station, took the car to the ford dealership and they assessed it was the tcm and that the car would be fine to drive again but they recommend another part for up keep, as soon as they replaced the clutch aculators the car started to have more issues than before letting me know it's worse than they thought something about the engine going out and they mentioned its why ford discontinued the dual clutch engine bc it was failing.
Vehicle engine hesitates, runs rough and stalls at low speeds between 1st and 2nd gear. The passenger door latch isn't working properly and the door sticks and is unable to be properly opened from the inside of the vehicle. The vehicle was inspected (diagnosed) by Virginia Tire and Auto who found no codes and that the transmission is not the issue and advised during the call that there was an "open recalls" on the vehicle for these issues and to take it to Ford. I received a letter in the mail from Ford for this exact issue prior to me even setting up an appointment since I am the vehicles new owner. The vehicle is now with Ford and once driven (I was told that they did test drive the vehicle although its not stated on the receipt) are able to replicate the issue since you only need to push the gas pedal (every time you press the gas) to discover these issues but have refused to fix the issue because there are no codes/indicator lights on the dashboard even though the issue is easily replicated and IS the exact recall issue. I was told that the door latch was working (its not) despite the open recall on NHTSA for the latch and I was told that their SSSC (Special Service Support Center) was called for approval however my understanding from Ford Customer support is that when you call the SSSC its a simple yes or no question. If the issue is able to be replicated when driven the answer should be YES there is a problem, so that they can get approval to proceed. However my ticket/receipt from Ford does not state any of the above. They want me to pay for another diagnosis, $200 because there is no code/indicator light. If the issues are able to be replicated and are on Fords Customer Satisfaction Program 24N07 they should be fixing the issue. This is a major safety issue and the vehicle should not be driven in this condition as well as I should NOT have to pay Ford to fix a recall (multiple recalls) which they have refused to fix, stating no repair per recall.
I know it’s the transmission because it gears just goes and the car doesn’t go anywhere. Now I have my car parked
transmission control module faulted out. In 2018 a recall for the dual powershift clutch was repaired, now the TCM faulted out in the car while i was driving, i had an infant in the car and it died in the middle of a busy highway almost causing us to crash! I had to be towed, I called ford motor company to be told it was not under recall, only to find out that in fact it is, and their in a lawsuit currently for these problems. I work 2 jobs, Latham ford refused to even look at my vehicle for 2 months, i work, i cannot go without a car. The tcm is currently on a national backorder for thousands of people. I had no means of transportation for an entire month, it cost me hundreds of dollars for taxis and ubers. I found a replacement part on my own and had it installed yesterday. the manufacturer stated in the description, that the part was already programmed, it was not. It was misrepresented, and it cost me an extra $400.00 to have it programmed, and also the software needed to be updated to clear error codes in the tcm for it to be relearned. So far im out about 2 thousand dollars for a known manufacturing issue that could have ended FATAL. I want to be reimbursed for every dime i spent, and the inconvienience! I have reciepts for the part and labor! I will never buy a FORD product again after this. I could have died, along with my passenger. something needs to be done!
My car keep stalling while driving on the freeway with my daughter in the car skipping and jerking than it slow speed down extremely low no pressure at all very dangerous
The components and systems that failed are my engine and gas tank, they both are available for inspection upon request. My safety was put at risk, approximately two minutes before my vehicle slowed down enough to stop my brakes wouldn't work. Yes I have called the dealership and the problems that the representative listed explaining a recall; is what I have been experiencing with my vehicle. Yes, 6/15/2022 the day after my engine failed my car was diagnosed by All 4 U Auto and he confirmed that the engine had blown and along with the gasoline tank both needed replacements. No, there were no warning lamps nor messages prompting alerts of my vehicle. There were several symptoms of the problem prior to the failure that occurred before and after the Ford recall; 18S32. I completed the recall fuel tank deformation 1/3/2019. I am still experiencing issues with my gas tank, which are listed on the official Ford website. I can only pump approximately 80 miles worth of gas or 1/4 full worth of gas. If I pump anymore the vehicle will stall and require for me to restart it multiple times 2 - 10, the more I "over pump" the more I will have to restart and longer it will stall. During pumping even 1/4 worth of gas my entire vehicle will shake and make a loud sound, and with re cranking causing engine malfunction. The website mentions; "Owners are advised to maintain at least a half tank of fuel until their vehicle is serviced for this issue." although I can only pump 1/4 full worth of gas at a time. Another issue is I cannot leave the vehicle idle over 5 minutes, even when in traffic if I do not keep driving up 6 inches every five minutes it will turn off. This problem has negatively affected my battery, on a few occasions leaving the vehicle idle has caused my battery to need to be recharged and replaced. Lastly the vehicle does exactly what the recall mentions; "inaccurate fuel gauge readings". While pumping gas the mileage on the dashboard sometimes does not increase.
When driving the car will just shut itself down. We took the car to a Ford dealership in Sterling Colorado in October of 2021 and was told that there was a recall on the electronic control module, transmission control module and that due to Covid it would take up to 8 months for the part to come in. When we contacted the dealership at the end of the 8 month wait they stated that they couldn’t repair the car to take it to a different dealership in Wray Colorado . We were again told that it could take several months to get the part in, we waited for several months for the part and it still didn’t come in. We contacted Ford about the issue and they told us to take the car back to the first dealership and have them put it on the computer just to confirm that it was the electronic control module, transmission control module and it would be taken care of. We did that and now Ford is telling us that they won’t fix the car because they can’t get the part, they want us to pay for a new transmission at the tune of $8000.00 and said that since the car was over 80,000 miles and out of the original warranty they won’t cover the repair for a new transmission. The dealership said the only way to fix the car is to have a new transmission control module or a new transmission. The recall on the transmission module covers the car up to 150,000 miles and our car has under 127,000 miles on it. We have tried since 2021 to get this taken care of.
TRANSMISSION DOESN'T WORK CORRECTLY
FORD DEALERSHIP WOULD NOT REPAIR MY TRANSMISSION CONTROL MODULE/ SHUDDER EVEN THOUGH IT IS COVERED UNDER WARRANTY, BECAUSE "IT HAD NOT FAILED BAD ENOUGH YET". THEY ARE AWARE OF THE ISSUE AND SAID THE PART WAS FAILING. IF THE PART HAD NOT FAILED BAD ENOUGH YET, THEN I WOULD BE RESPONSIBLE FOR THE FEES.
BACK AT THE END OF JUNE, FIRST PART OF JULY I HAD A CHECK ENGINE LIGHT ON AND THEN THE NEXT DAY IT WAS OFF BUT SOME STUPID "MY KEY CAME ON AND NOT IT REGULATES MY SPEED AND VOLUME. I AM NOT PAYING OVER $200 TO HAVE IT REMOVED. BUT THE MOST IMPORTANT THING IS THE CLUTCH ON MY TRANSMISSION IS OUT AND FORD WON'T REPLACE IT FOR FREE AND I DONT HAVE THE MONEY TO FIX IT. I BELIEVE FORD SHOULD FIX IT FOR FREE SINCE THEY CAN'T BUILD GOOD TRANSMISSIONS.
I STARTED MY CAR THE CHECK ENGINE LIGHT CAME ON, I PUT IT IN GEAR AND IT HESITATED TO ACCELERATE. IT ALSO WHEN I HAD IT IN PARK AND WENT TO PUT IT IN DRIVE, IT STARTED GOING IN REVERSE. HAD A DIAGNOSTIC TEST DONE AND IT CAME BACK: P0902 CLUTCH ACTUATOR CIRCUIT LOW. I ONLY DRIVE THE CITY STREETS.
CAR STALLS AT WILL, GAS GAUGE & MILES TO EMPTY ALWAYS WRONG, LOW FUEL INDICATOR LIGHT NEVER COMES ON AND HAS HUGE PROBLEM W/ ACCELERATION. IT OFTEN SHAKES VIOLENTLY WHEN I HIT GAS PEDAL, ALSO TAKES FOREVER TO GET UP TO SPEED. IF IT'S NOT SHAKING VIOLENTLY THEN IT JUST STALLS, LITERALLY DIES, WILL NOT RESTART. FORGET FUEL GAUGE. NOT ONLY IS IT ALWAYS WRONG, IT CHANGES AT WILL. I GO UP OR DOWN A HILL, GAUGE & MILES TO EMPTY CHANGES. LOW FUEL INDICATOR NEVER LIGHTS UP SO WHO KNOWS HOW MUCH GAS I HAVE. LAST TWO TIMES IT STALLED ON HIGHWAY AT 65MPH. ENGINE JUST CUT OUT, DIED & WOULD NOT RESTART. HAS BEEN TO DEALERSHIP 3 TIMES IN 3 WEEKS FOR SAME ISSUES. FIRST INCIDENT, KINDLE FORD IN CAPE MAY COURT HOUSE, NJ HAD IT 9 DAYS OVER LABOR DAY HOLIDAY. FINALLY ADVISED REPAIRS ELIGIBLE UNDER RECALL HOWEVER WAITING FOR PARTS, SPECIFICALLY FUEL TANK, WHICH ACCORDING TO FEDEX WAS IN TRANSIT. 'LUCKY FOR ME' HE SAID, FINALLY HAD LOANER AVAILABLE. I'M WALKING TO GET LOANER WHEN SUDDENLY TECH YELLS OVER THAT MY CAR IS DONE! WHAT? HE JUST SAID TANK WAS IN TRANSIT! RELUCTANTLY TOOK MY CAR ONLY TO HAVE IT DIE AGAIN. HAD IT TOWED TO KINDLE AGAIN AND HE SAID CAR STARTED RIGHT UP FOR HIM AFTER HE PUT GAS IN IT. HE IMPLIED I RAN OUT OF GAS BECAUSE GAUGE WAS PINNED ON EMPTY. I HAD PUT GAS IN IT THAT MORNING. GAUGE INDICATES IT WAS LOW BUT IT WAS NOT PINNED ON EMPTY (SEE PHOTO). AND IF THAT WAS THE CASE, WARNING LIGHT NEVER CAME ON (SEE PHOTO). NOW THEY ARE SAYING THEY CAN'T FIX IT UNTIL THEY REPLICATE PROBLEMS FOR THEMSELVES. AS IF I WAS LYING! CAR DOESN'T DO IT WHEN THEY DRIVE IT SO WHAT DO I DO? I'M AFRAID TO DRIVE MY OWN CAR BUT I HAVE TO GO TO WORK, ETC. I JUST HOPE MY SON & I AREN'T KILLED WHEN CAR UNEXPECTEDLY STALLS AGAIN WHILE WE ARE ON THE HIGHWAY.
WHILE DRIVING IN MOTION, I RAMDONLY GET AN ALERT THAT THERE IS AN ENGINE MALFUNCTION, WHICH THEN CAUSES MY CAR TO HAVE VERY LITTLE POWER WHEN ACCELERATING. IF I COME TO A STOP, THEN GIVE IT GAS, IT GOES EXTREMELY SLOW, CAUSING MY RPM'S TO SHOOT UP. MY TRANSMISSION IS HORRIBLE WHILE SHIFTING. ITS SPUTTERS, HESITATES, JUMPS, AND FEELS LIKE IT CANT MAKE UP ITS MIND ON WHAT GEAR TO GO IN. AND ITS ONLY GOTTEN WORSE. THRE HAS BEEN 3 DIFFERENT OCCASIONS WHERE AFTER STOPPING FOR GAS, OR BEING AT WORK THAT I HAVE SHUT MY CAR OFF, AND WHEN I WENT TO START IT UP AGAIN, IT WOULDNT. IT WOULNDT EVEN TURN OVER. AFTER TRYING SEVERAL TIMES, IT WOULD FINALLY START. WHATEVER IS CAUSING ALL OF THESE PROBLEMS, IS ALSO DRAINING MY BATTERY AS I HAD TO GET A NEW ONE AFTER JUST OVER 2 YEARS. A BATTERY IS SUPPOSED TO LAST 5 YEARS. FORD SAID ONLY 3-5 AND THEREFORE WOULD NOT COVER IT SINCE I WAS SUPPOSEDLY COMING UP ON THE 3RD YEAR. WHICH I WAS NOT. I DO NOT FEEL SAFE IN THIS CAR. AND I NOW HAVE A NEWLY TURNED 16 Y/O DAUGHTER WHOS JUST IS ABOUT TO LEARN HOW TO DRIVE. AND I SHOULD NOT FEEL ITS UNSAFE FOR HER TO HAVE TO LEARN IN THIS VEHICLE I HAVE A FEW MORE YEARS TO PAY ON IT AND IT WOULDNT BENEFIT ME TO SELL OR TRADE IN AT THIS POINT. I HAVE ATTACHED A PICTURE OF THE SECOND TIME I GOT THIS ENGINE ALERT. I CAN'T EXACTLY TAKE A PICTURE OF HOW MY CAR DRIVES OR HOW THE TRANSMISSION SHIFTS. IF I CAN SEND VIDEO'S, I'D BE HAPPY TO DO SO IF IT WOULD HELP.
WHEN ACCELERATING, THE VEHICLE WILL SHAKE AND SHUDDER DUE TO A PROBLEM WITH THE DUAL CLUTCH AS DESCRIBED BY THE MANUFACTURER HTTPS://MEDIA.FORD.COM/CONTENT/FORDMEDIA/FNA/US/EN/NEWS/2019/08/14/FORD-STATEMENT-ON-DPS6-CUSTOMER-SATISFACTION-ACTIONS.HTML I HAVE CONTACTED FORD ABOUT MY ISSUE BUT THEY SAID MY VEHICLE WOULD NOT BE ELIGIBLE UNLESS THE CHECK ENGINE LIGHT CAME ON EVEN THOUGH I AM HAVING THE SAME PROBLEMS DESCRIBED.
I HAVE A 2014 FORD FOCUS TITANIUM. MY VEHICLE HAS JUST PASSED THE 70,000 MILE MARK AND CONTINUES TO EXPERIENCE WITH THE TRANSMISSION TO INCLUDE BUCKING, KICKING, JERKING, AND DELAYED ACCELERATION. THE VEHICLE HAS BEEN IN FOR MULTIPLE SOFTWARE UPDATES AND A NEW CLUTCH. THE PROBLEM CONTINUES AND I DO NOT BELIEVE THE COMPANY HAS A SOLID FIX FOR THIS. THE ISSUES WITH THE TRANSMISSION ARE FOR MULTIPLE YEARS WITHIN THE FOCUS AND FIESTA VEHICLES. JUST TODAY, THE VEHICLE LOST ACCELERATION AS I WAS GOING AROUND A TURN. SIMPLY PUT, I DO NOT FEEL SAFE IN MY FORD FOCUS AND I WANT TO KNOW WHAT IS BEING DONE TO RESOLVE THIS SO DRIVERS ARE SAFE AND SECURE.
MY VEHICLE IS CURRENTLY IN THE SHOP FOR TRANSMISSION REPAIR. NATIONAL NEWS REPORTS THAT THESE VEHICLE MODELS, ALONG WITH FIESTA'S HAVE TRANSMISSION PROBLEMS THAT CAUSE SHUTTERING AND/OR ACCELERATION ISSUES. MY VEHICLE HAD BOTH THESE ISSUES, FORTUNATELY, I WAS NOT KILLED BEFORE I COULD GET IT TO THE SHOP. MY CAR WOULD ACCELERATE ON ITS OWN WHICH IS ABSOLUTELY TERRIFYING. I WONDER WHY THERE IS NOT A SAFETY RECALL DUE TO THIS ISSUE? I WILL NOW HAVE TO PAY OUT OF POCKET FOR THE REPAIRS.
MY CAR HAS BEEN DOWN FOR 2 MONTHS. I IMMEDIATELY TOOK MY CAR TO FORD BECAUSE IT HASN'T EVEN BEEN A YEAR SINCE MY PURCHASE. AFTER HAVING MY CAR FOR A WEEK THEY DECIDED THAT MY CAR NEEDED A NEW CLUTCH. NOW THAT I'M READING ALL OF THESE REVIEWS THAT ARE VERY SIMILAR TO MINE I NEED ANSWERS. MY CAR WAS SHUDDERING WHEN I FIRST MADE THE PURCHASE, BUT I WAS TOLD THOSE TYPES OF CARS JUST DRIVE LIKE THAT. FORD SAID THAT MY CLUTCH WAS NOT COVERED AND I HAVE TO PAY $2500 TO GET IT FIXED. WHEN IT'S CLEAR THAT FORD WAS ALREADY HAVING ISSUES WITH THESE TRANSMISSIONS. NOW I'M STUCK BETWEEN HAVING A REPOSSESSION OR HAVING TO COME UP WITH $2500 AND PAY MY CAR NOTE STILL. THIS IS INSANE.
Showing 1–20 of 50 complaints
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
Data synced from NHTSA on Apr 25, 2026