There are 43 owner-reported body & structure complaints for the 2014 Ford Focusin NHTSA's database. These are unverified consumer reports and may not reflect confirmed defects.
At stop sigh,another vehicle coming down from a hill with a high speed hit and crush my car from behind.Two back passenger doors bent and the trunk hood bent as well.This is why i'm requesting a salvage title.
I noticed that KIA had a recall for emergency trunk release. I have a 2014 Ford Focus. The manual says there should be a release latch in the trunk, but there is none.
Back passenger side door won’t latch
My daughter opened the passenger side rear door. When she pulled it shut it would not catch. Because the door would not shut the door ajar warning is staying on. We were out so I had to drive it home and it came open. So we tied it with a rope. I'm taking it to a dealership tomorrow.
Was told parts still backoreded. Door latches present safety hazard
The contact owns a 2014 Ford Focus. The contact stated that all four door hinges of the vehicle were beginning to fracture. The dealer was notified of the failure and informed the contact that all four door hinges needed to be replaced. The dealer also informed the contact that the repair was not covered under warranty. The vehicle was not repaired. The manufacturer was made aware of the failure and confirmed that the repair was not covered under warranty. The approximate failure mileage was 39,000. I did go to ford dealership all they say is out of warranty. I see this is a safety issue because doors could come off while driving down the road. Please help me figure this out.
Just to get it out of the way, my vehicle is currently in Italy due to my work location. The car is also US spec but was transported here. Approximately 2 months ago, my rear driver door latch gave out, this causes my door to swing wide open since it is unable to latch on and lock. After having this issue, I found out that there was a recall for this already. I then took the vehicle to the nearest Ford dealership to me. They said they would email me when the part came in since they have to order it first, about a month goes by and no email so I drive there again and they say they have the part. I am then told to make a date to get the work done, roll over a few days and I get the car there and drop it off and wait. After the long 2 hours, I am informed that they replaced the 2 front door latches, then they proceed to tell me that the recall is only for the front doors and that I would have to pay out of pocket to get the rear latches done. Confused, I show them the statement from the Ford and NHTSA website that states, "OWNERS WILL BE NOTIFIED BY MAIL AND INSTRUCTED TO TAKE THEIR VEHICLE TO A FORD OR LINCOLN DEALER TO HAVE ALL AFFECTED DOOR LATCHES REPLACED WITH A MORE ROBUST SERVICE PART. THERE WILL BE NO CHARGE FOR THIS SERVICE.". To this day, I am still being told that same information from them that it is not covered in that recall. I am now stuck and don't know what to do since I cannot get the work done any where else because of my location. I have tried using the Chat Now feature on Fords' website without any luck.
FOR SOME TIME NOW I HAVE BEEN TRYING TO GET 2 RECALLS FIXED ON MY VEHICLE : 18V735 AND 16V643. WHEN I PREVIOUSLY CALLED THE DEALERSHIP THEY DID NOT HAVE THE PARTS YET FOR THE RECALLS. JUST YESTERDAY WHILE DRIVING WITH A PASSENGER IN THE REAR SEAT OF THE CAR THE REAR DOOR CAME OPEN BY ITSELF AND NOW WILL NOT CLOSE. I CALLED THE DEALERSHIP (LOGANVILLE FORD IN MONROE GEORGIA) WHO TOLD ME 1. THAT THEY COULD NOT GET ME IN FOR THE REPAIR UNTIL NEXT WEDNESDAY (9/9) AND 2. THEY WOULD NOT PROVIDE A LOANER VEHICLE. I EXPLAINED FIRST THAT HOW WAS I SUPPOSED TO DRIVE A VEHICLE FOR A WEEK WITH A DOOR THAT WOULD NOT CLOSE? AND SECOND THIS IS MY ONLY MODE OF TRANSPORTATION, THIS IS NOT SOMETHING I DID TO MY VEHICLE , THIS IS A SAFETY DEFECT BY THE MANUFACTURER THAT NEEDS TO BE ADDRESSED AND FORD AND / OR THE DEALERSHIP NEEDED TO PROVIDE A LOANER OR A RENTAL (AT THE MANUFACTURERS EXPENSE) UNTIL THE SAFETY REPAIRS CAN BE ADDRESSED AND MADE. I FURTHER EXPLAINED THAT SAFETY RECALLS SHOULD TAKE PRECEDENCE OVER OTHER REPAIRS AS IT IS A HAZARD AND SOMEONE CAN GET HURT. BOTH FORD AND THE DEALERSHIP ARE BOTH DENYING USE OF A LOANER AND I AM YET TO HEAR BACK ABOUT A RENTAL AT THE MANUFACTURERS EXPENSE AND I DO NOT THINK IT WILL COME TO FRUITION. I AM GOING TO REITERATE, THIS IS NOT SOMETHING THAT I DID TO MY VEHICLE, THIS IS A SERIOUS SAFETY RECALL THAT NEEDS TO BE ADDRESSED. IF THE LATCHES CAN BE REPLACED ON ALL 4 DOORS AND THE FUEL TANK DEFORMATION CAN ALL BE REPAIRED IN A FEW HOURS I HAVE NO PROBLEM WAITING ON THE VEHICLE, HOWEVER WE KNOW THAT THESE REPAIRS NEVER TAKE LESS THAN ONE DAY, ALL REPORTS I READ SAY IT MAY TAKE UP TO 4. THAT SAID, FORD NEEDS TO PROVIDE EITHER A LOANER OR A RENTAL AT THEIR EXPENSE, NOT MINE. THIS IS MY LAST STOP TO GET CLOSURE IN THIS CASE, I HAVE SPOKEN TO FAR TOO MANY PEOPLE AND AM NOT GETTING ANYWHERE, MY NEXT STOP WILL BE TO THE LOCAL AND NATIONAL NEWS.
I WENT TO GET IN MY CAR WHEI GOT IN I CLOSE THE BACK RIGHT DOOR AND IT WOULDN'T CLOSE I THEN WENT TO SEE THAT IT WAS A RECALL. THE NEXT DAY I TOOK MY CAR TO FORD I WAS TOLD THAT IT WASN'T MY VI. THAT WAS IN AROUND SEPTEMBER 2019. BC LAST MONDAY I WENT TO MY APPT GOT IN MY CAR CLOSE THE DOOR AND IT WOULDN'T CLOSE SO NOW MY DRIVER SIDE WANT CLOSE AND I AM AT A LOST BECAUSE I HAVE NOTHING BUT PROBLEMS WITH THIS CAR I DON'T MISS PAYMENT I JUST WANT A RELIABLE CARN
THE REAR PASSENGER SIDE DOOR LOCK HAS MALFUNCTIONED. CAUSING DOOR NOT BEING ABLE TO RELOCK OR CLOSE. I HAVE 38292 MILES ON MY CAR THAT I'M STILL PAYING ON. I CANNOT DRIVE MY CAR UNSAFELY WITH MY TWO GRANDCHILDREN (WHO LIVE WITH ME). THE DOOR COULD OPEN AT ANYTIME.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING, THE FRONT END OF THE VEHICLE SHOOK AND VIBRATED BEFORE THE VEHICLE SUDDENLY STALLED. THE CONTACT DISCOVERED THAT THE ENGINE MOUNTS FAILED AND CAUSED THE ENGINE TO FALL FROM THE ENGINE COMPARTMENT. THE VEHICLE WAS TOWED TO YREKA MOTORS FORD (1545 S. MAIN ST, YREKA, CA), BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 36,000.
FIRST, DRIVERS SIDE DOOR WOULD NOT LATCH SHUT. FOUND WHILE STATIONARY. THIS WAS REPAIRED. 8 WEEKS LATER, THE PASSENGER SIDE DOOR WOULD NOT LATCH. THIS WAS DISCOVERED WHILE DRIVING IN A PARKING LOT WHEN THE PANEL LIGHT CAME ON AND SAID DOOR WAS OPEN. WHEN TURNING TO PARK TO CHECK, THE DOOR SWUNG WIDE OPEN. IT WOULD NOT LATCH SHUT.
THE REAR PASSENGER SIDE DOOR LATCH DISENGAGED WITHOUT WARNING WHEN I WAS TURNING OUT OF A PARKING LOT, SWINGING THE DOOR OPEN WHILE MOVING. THE LATCH WILL NOT ENGAGE ANYMORE, AND THE DOOR IS STUCK OPEN. THERE IS A RECALL FOR THE LATCH, BUT MY VIN NUMBER IS NOT UNDER THE RECALL.
2014 FORD FOCUS SE. DRIVING ON HIGHWAY. HEARD A LOUD SOUND. CAR BEGAN TO LOSE POWER AND THE OIL LIGHT BEGAN TO FLASH. WITHIN SECONDS SMOKE AND FLAMES CAME FROM ENGINE. FRONT END WAS ENGULFED IN FLAMES WITHIN MINUTES. CAR HAD BEEN TO THREE SHOPS PRIOR AND NOTHING WAS EVER SAID ABOUT THERE BEING A PROBLEM. EVEN WAS TAKEN TO FORD DEALERSHIP.
MY FORD FOCUS DRIVERS SIDE DOOR LATCH BAILED. THE DOOR LATCH WAS RECALLED AND I HAD ALL THE DOORS FIXED FROM THE RECALL. THE DOOR WOULD NOT CLOSE AND LATCH PROPERLY. I HAD TO HOLD THE DOOR SHUT TO GET BACK HOME. I WENT TO THE FORD DEALER LATER THAT DAY AND THE CUSTOMER SERVICE MANAGER SAID HE DIDN'T HAVE THE PART BUT HE WAS TRYING TO GET PERMISSION TO SEPARATE THE 4 PACK OF LATCHES AS PART OF THE RECALL. IF MY CAR WAS FIXED AS PART OF THE RECALL, WHY DID THE LATCH FAIL? THEY WERE ABLE TO SEPARATE THE FOUR PACK OF LATCHES AND FIX MY CAR, BUT I'M CONCERNED THIS COULD HAPPEN TO OTHERS, ESPECIALLY SINCE THERE IS A RECALL ON SOME PART OF THE LATCHES.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. ON SEVERAL OCCASIONS, WHILE DRIVING, THE TRUNK UNLOCKED INDEPENDENTLY. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 43,000. *TT*JB
REAR PASSENGER DOOR DID NOT LATCH AT ALL. THIS OCCURED AFTER BEING STATIONARY AFTER PLACING GROCERIES IN THE BACK SEAT. THIS WAS THE FIRST AND ONLY OCCURRENCE SINCE OWNING THE VEHICLE. I HAS TO BUNGEE CORD THE DOOR TO THE OTHER DOOR TO BE BE ABLE TO GET HOME SAFELY.
FORD (MULTIPLE MODELS AND YEARS) DOOR LATCH RECALL. I HAD ALREADY SUBMITTED A REQUEST TO ADD OUR VEHICLE TO THE RECALL LIST. FORD STARTED A RECALL REGARDING THE LATCH ON THEIR DOORS MALFUNCTIONING, CAUSING THEM TO JUST SWING OPEN AND NOT STAY CLOSED. OUR 2014 FORD FOCUS HAD THIS PROBLEM DESPITE US TRYING TO FIX IT AND CLOSE THE PASSENGER SIDE BACK DOOR MULTIPLE TIMES. FORD REFUSED TO FIX THE PROBLEM WITHOUT CHARGING US BECAUSE OUR VIN NUMBER WAS NOT INCLUDED IN THE RECALL, BUT WE STILL HAD THE EXACT SAME PROBLEM.
BACK PASSENGER DOOR DOES NOT LATCH CLOSED. WE DISCOVERED THIS 8/19 BECAUSE WE WERE DRIVING, AND WHEN WE STOPPED THE BACK DOOR OPENED AND THEN MADE THE SOUND LIKE IT WAS GOING TO CLOSE, BUT IT NEVER DID. TRIED MULTIPLE TIMES TO CLOSE THE DOOR BUT IT NEVER LATCHED SHUT. TRIED TO TURN THE LATCH ITSELF IN THE DOOR, THAT WASN'T THE PROBLEM. 1.5 MILLION CARS MADE BY FORD, INCLUDING 2013-15 FORD FOCUSES, WERE RECALLED IN 2016 FOR THE EXACT SAME ISSUE. WE BOUGHT THIS CAR USED ABOUT 6 MONTHS AGO AND NOW THE BACK DOOR NO LONGER LATCHES. BARELY HAVE 30,000 MILES ON THE CAR. TWO DIFFERENT DEALERSHIPS STATED THAT OUR VIN NUMBER IS NOT CONSIDERED TO HAVE THIS RECALL AND REFUSED TO REPLACE THE DOOR/LATCH UNLESS WE PAY. EVEN THOUGH WE OBVIOUSLY HAVE THE EXACT PROBLEM AS DESCRIBED IN THEIR PUBLIC MEDIA STATEMENT BACK IN SEPT. 2016. SO WE SPENT $680 TO REPAIR SOMETHING THAT THE FORD DEALERSHIP SHOULD HAVE FIXED BEFORE EVEN SELLING US THE CAR. THEY, APPARENTLY, WOULD PREFER US DRIVING IN A CAR THAT'S CREATING A HAZARD TO OURSELVES AND OTHER DRIVERS THAN ACTUALLY FIX THEIR MISTAKES AND KEEP PEOPLE SAFE.
PASSENGER DOOR WILL NOT LATCH. DOOR HAS TO BE DUCT TAPED TO KEEP CLOSED. DEALERSHIP RELEASED AN OBVIOUSLY UNSAFE VEHICLE TO THE OWNER SAYING IT HAD BEEN FIXED.
Showing 1–20 of 43 complaints
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
Data synced from NHTSA on Apr 25, 2026