NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2010 Ford Fusion. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
SERVICE SYSTEM TRACK WARNING APPEARED. GRINDING SOUND FROM AREA STEERING CONTROL. BROUGHT IN FOR SERVICE FOUND THAT THIS WAS RECALLED IN 2011 BUT NOT 2010 DUE TO KNOWN FAILURES.
LEFT FOR WORK AND DASH SAID POWER STEERING ASSIST FAULT. SHORTLY AFTER DASH ALSO STATED SERVICE ADVANCETRAC. CANNOT RESET AND CAN BARELY TURN WHEEL. HAPPENED SEVERAL TIMES IN PAST BUT WAS ABLE TO RESET BY TURNING OFF AND STARTING CAR. NOW CANNOT RESET. PART IS VERY EXPENSIVE AND DANGEROUS WITHOUT IT.
ERROR CODE P2112 - STUCK THROTTLE BODY. ACCELERATION DISAPPEARS AT HIGH RATE OF SPEED, RESULTING IN LIMP ALONG, NO PROPULSION TO ZERO. CAR STALLS IN HIGH SPEED TRAFFIC, REQUIRING IMMEDIATE PULLOVER. VERY UNSAFE. OTHER FUSIONS OF SAME EXACT YEAR, PRODUCTION LOCATION, AND MODEL ARE COVERED UNDER A CUSTOMER SERVICE BULLETIN 13N03, BUT NOT THE HYBRIDS, EVEN THOUGH EXPERIENCING THE SAME EXACT ISSUE. JUST WANT THIS POTENTIALLY FATAL BUG TO BE REMOVED FROM MY VEHICLE. FORD INDICATES NO COVERAGE OR FIX, DUE TO IT BEING A HYBRID... ALTHOUGH SAME ISSUE AS NON-HYBRID FUSIONS FROM SAME YEAR, PRODUCTION FACILITY, BUILD DATE.
SERVICE POWER STEERING NOW ERROR MESSAGES OCCURRED AN I LOST ALL STEERING WHILE TRAVELING DOWN THE ROAD AT 55 MPH WITHOUT WARNING. FORD SAYS I NEED THE ELECTRONIC POWER STEERING COMPONENTS AT 1600 FOR PARTS AN HUNDREDS MORE FOR LABOR. CAR HAS 103K MILES.
MY 2010 FORD FUSION HAD ABS HYDRAULIC CONTROL UNIT FAILURE. BRAKES FAILED TO FUNCTION CORRECTLY WHEN ABS ACTIVATED DURING BRAKING ' BRAKE PEDAL WOULD GO TO FLOOR ' WITH ONLY FAINT BRAKING POSSIBLE. THIS HAPPENED THREE TIMES ' THANKFULLY THERE WASN'T AN ACCIDENT AND NO ONE WAS INJURED. I TOOK TO DEALER FOR RESOLUTION. DEALER UNABLE TO DIAGNOSE THE PROBLEM FIRST 2 TIMES. I TOOK TO DEALER THE THIRD TIME ' THEY WERE ABLE TO REPLICATE THE PROBLEM. ABS HCU WAS REPLACED. REPAIR COST WAS VERY EXPENSIVE.
TAKATA RECALL, ON 8-20-18, I COULD NOT TURN THE WHEEL TO MY CARD, A DISPLAY CAME UP ON THE DASH AND IT SAID POWER STEERING ASSAULT FAIL. I COULD NOT TURN THE WHEEL, I TURNED CAR AND LEFT IT WHERE IT WAS. I CALLED FORD THEY SAID TO BRING IT IN TO BE EVALUATED. THEY CHARGED ME $140.00 TO EVALUATE AND I TOLD THEM THERE HAVE BEEN MORE COMPALINTS, THEY SAID THEY ARE NOT AWARE OF ANY RECALLS ON THE POWER STEERING. THEY TOLD ME IT IS FAILING AND I WOULD HAVE TO PAY $2300.00 TO GET IT FIXED, THIS IS NOT NORMAL THEY SAID. I HAVE A 19 YEAR HONDA AND THE POWER STEERING HAS NOT FAILED OR HAS ANY PROBLEMS. I DO NOT BELIEVE I SHOULD HAVE TO PAY TO FIX SOMETHING LIKE THIS AND TO BE TOLD THEY ARE NOT AWARE WHEN THERE IS REPORTS AND DOCUMENTED REPORTS OF POWERS STEERING ASSAULT FAILING . HOW DO I HAVE FORD FIX THIS THIS IS A HAZARD TO DRIVE THE CAR. THEY HAVE NOT GIVEN ME A REPORT DUE TO THE CAR IS AT FORD TILL THE AIR BAG IS FIXED.. I STILL DO NOT FEEL SAFE DRIVING THE CAR KNOWING THE POWER STEERING IS FAILING. I OWE MORE THAN THE CAR IS WORTH. HOW DO I GET HELP WITH THIS ISSUE
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V001000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. TED BRITT FORD (11165 FAIRFAX BLVD, FAIRFAX, VA 22030, (703) 591-8484) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
ELECTRONIC THROTTLE BODY FIALURE. MY CAR HAS SAME ISSUE AS CAMPAIGN 13N03 BUT SINCE MINE IS HYBRID FORD WILL MOT HONOR IT. MY CAR SHUT OFF THREE TIMES ON A DRIVE FROM CALIFORNIA BACK TO AZ WITH ERROR PLEASE PULL OVER AND LOST ALL ENGINE POWER. HIGHWAY SPEEDS AND HOT OUTSIDE
POWER STEERING ASSIST FAULT ISSUE: I START THE CAR IN THE PARKING LOT AND THE ERROR ON THE PANEL STATES, POWER STEERING ASSIST FAULT. THE WHEEL IS PRETTY MUCH LOCKED. I SHUT THE CAR OFF, WAIT A FEW MINUTES AND START THE CAR AGAIN. THE ERROR IS GONE AND THE WHEEL IS MOVABLE. THIS HAS HAPPENED TWICE ABOUT 3 MONTHS APART. THE VEHICLE HAS 86,000 MILES. I'M CONCERNED THAT THIS WILL HAPPEN WHILE DRIVING AS IT HAS HAPPENED TO OTHER OWNERS OF 2010 FUSIONS. I NOTICED THERE IS A RECALL FROM 2011 -2015 FOR THIS EXACT ISSUE. WILL THERE BE ONE FOR THE 2010 MODELS?
LOSS POWER STEERING IN MY 2010 FORD FUSION ON MY WAY TO WORK. ASSIT FAULT CAME ON. THIS IS FREAKING RIDICULOUS THAT FORD IS NOT STEPPING UP AND TAKING CARE THIS. HOW CAN THEY BE SO CARELESS. OTHER ISSUES INCLUDE FRONT SEAT RECLINER DRIVER SIDE. ELECTRICAL ISSUES. ENGINE ISSUES. DISAPPOINTED MY FIRST CAR I PLAYED OFF. NOTHING TO SHOW FOR IT.
MY CAR COMPUTER IS GIVING ME WARNING POWER STEERING FAULT WHICH IS BEEN RECALLED FOR 2011 TO 2015 MODELS. THESE REFUSE TO FIX MY MODEL BECAUSE IT IS A 2010 THIS IS A FACTORY DEFECT AS WELL
VEHICLE STEERING WHEEL IS LOCKED AND DID NOT GIVE NOTICE. WARNING MESSAGE IS STATING SERVICE POWER STEERING.
AT RANDOM WHEN I START MY CAR AND APPLY THE BRAKES TO SHIFT THE BRAKE PEDAL WILL GO TO THE FLOOR. IT WILL ALSO NOT STOP THE CAR EFFECTIVELY FOR A LONG DISTANCE, EVEN AT 20 MPH. THE CONDITION CORRECTS ITS SELF, TILL IT HAPPENS AGAIN. THE CAR WILL ALSO NOT STOP QUICKLY NO MATTER WHAT. A CAR CUT ME OFF AND THE CAR DID NOT EVEN HAVE THE BRAKING ABILITY TO START ABS BRAKING WITH THE BRAKE PEDAL PUSHED AS HARD AS I COULD. LUCKY WHAT BRAKING POWER I DID HAVE WAS STILL ENOUGH TO AVOID HITTING THE CAR THAT CUT ME OFF.
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE PULLING INTO THE DRIVEWAY, THE ELECTRICAL POWER STEERING WARNING INDICATOR ILLUMINATED AND THE STEERING WHEEL SEIZED. THE VEHICLE WAS TAKEN TO MARLER FORD COMPANY (22077 US-167, DRY PRONG, LA 71423, (318) 641-1463) WHO STATED THAT THE REPAIRS WOULD BE CHARGED TO THE CONTACT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 120,000.
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED WHILE DRIVING AT 15 MPH, THE STEERING WHEEL SEIZED AND THE POWER STEERING ASSIST FAULT WARNING INDICATOR ILLUMINATED. THE VEHICLE STRUCK A CURB AND DAMAGED THE FRONT DRIVER'S SIDE DOOR. THE AIR BAG DID NOT DEPLOY. THE VEHICLE WAS TAKEN TO KOCH 33 FORD (3810 HECKTOWN RD, EASTON, PA 18045, 610-810-1187) BUT IT HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 67,000.
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 35 MPH, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD WHEN IT WAS DEPRESSED, WHICH CAUSED DIFFICULTY STOPPING THE VEHICLE. IN ADDITION, THE SERVICE WRENCH AND BRAKE SYSTEM WARNING INDICATORS ILLUMINATED. IN ORDER TO STOP THE VEHICLE, THE BRAKE PEDAL HAD TO BE DEPRESSED WITH FORCE. THE VEHICLE WAS TAKEN TO LIBERTY FORD PARMA HEIGHTS (6600 PEARL RD, PARMA HEIGHTS, OH 44130, (440) 888-2600) WHERE THE CONTACT WAS INFORMED THAT THE REAR DRIVER SIDE WHEEL SENSOR FAILED AND THE BRAKE BOOSTER, BRAKES, AND PADS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 137,000.
ELECTRIC POWER STEERING ASSIST IS THROWING FAULTS, MAKING THE CAR UNDRIVEABLE. RECALLS HAVE BEEN ISSUED FOR OTHER FORD MODELS WITH THIS EPSA SYSTEM. LAST CAR CHECKUP RETURNED NO FAULT MESSAGES (CAR WAS SERVICED FOR NEW TIRES AND POINT INSPECTION LAST WEEK OF JUNE 2018). THE FAULT USUALLY OCCURS ON INITIAL STARTUP. PER THE USER MANUAL, UPON A FAULT OCCURRING YOU SHUT OFF THE CAR AND WAIT 10 SECONDS FOR THE POWER SYSTEM TO RESET, THEN RE START THE CAR. USUALLY THE FAULT WILL GO AWAY BUT NOW IT IS MORE PERSISTENT. THE FAULT WILL NOT GO AWAY BY DRIVING IT OFF. THIS IS AN EXPENSIVE ROUGHLY $1500 REPAIR THAT SHOULD NOT BE HAPPENING. MOST REPORTS POINT TO A FAULTY SENSOR. FAULT MESSAGE AUTOMATICALLY SHUTS OFF THE EPSA REGARDLESS OF IF IT IS MECHANICALLY SOUND OR NOT, WHICH IS VERY DANGEROUS IF DRIVING ON THE HIGHWAY OR BUSY DOWNTOWN STREETS. RISK OF ACCIDENT IS DRAMATICALLY INCREASED WITH THIS FAULT.
'POWER STEERING ASSIST FAULT' POWER STEERING NO LONGER WORKING, HAVING TO MANUALLY STEER CAR. MECHANIC SAYS IT WILL BE $2000 TO FIX SINCE PART COSTS $1400. POWER STEERING RACK NEEDS TO BE REPLACED, THE MOTOR IS NOT TURNING ON AT ALL.
I JUST BOUGHT A 2010 FORD FUSION FOR MY 17 YO SON, HIS 1ST CAR WHAT A GREAT GIFT & SURPRISE, RIGHT? SPECIALLY THE SURPRISE PART, WE MY 3 BOYS AND I WENT TO P/U THE CAR AT MY PLACE OF WORK WHERE I KEPT IT SO YAY SURPRISE, MY OLDEST GETTING HIS 1ST CAR SEE THE BOYS CHEERING, LAUGHING HAVING A GOOD, SO MY OLDEST & YOUNGEST (11 YO) GOT INTO THE CAR & WE BROUGHT IT TO A TIRE SHOP THE ONLY THING THE CAR NEEDED WAS NEW TIRES,ABOUT AN HOUR LATER WE WENT BACK TO THE SHOP TO PICK UP THE FUSION LOOKING GOOD SO MY YOUNGEST KIDDO DECIDED TO STAY WITH HIS BIG BROTHER SO HAPPY FOR HIM, THE NEW CAR DEAL ETC,ETC HE JUST WANTED TO BE WITH HIS BIG BUDDY AS HE CALL HIM SO ON OUR WAY HOME ABOUT 10 BLOCKS AWAY FROM THE SHOP & 5 BLOCKS AWAY FROM HOME WE ARE TRAVELING AT A 30 MPH SPEED ON A CITY STREET I NOTICED THAT HIS DRIVING WAS KIND OF FUNNY AND HE WAS GETTING CLOSE TO DO A RIGHT TURN AT A BUSY WITH HEAVY TRAFFIC INTERSECTION, I THOUGHT HE WAS FOOLING AROUND SOME HOW HE MANAGED TO PULL OVER AT SAFE PLACE WHEN I GOT OUT OF MY TRUCK AND APPROACHED HIM I WAS ABOUT TO SCREAM AT HIM, BEFORE I SAID ANYTHING HE SAID TO ME " THAT WAS CREEPY,DAD WHY IS THE STEERING WHEEL SO HARD? IS IT NORMAL, BECAUSE IT HAS NEW TIRES? SO BROUGHT IT BACK TO THE SHOP & THE SAID THAT IT WAS JUST FINE,THEY INSPECTED THE CAR FOR ANY POWER STEERING FLUID/ANYTHING, WE DISCOVERED THAT THIS CAR HAS AN EPAS!! SO YEAH BIG SURPRISE UH!! I FEEL SO MISERABLE,I PUT 2 OF MY BOYS LIFE'S IN DANGER. THANK GOD YES THANK GOD, MY SON WAS ABLE TO STOP THE CAR SAFELY WITHOUT PANICKING EVEN THOUGH HIS LITTLE BROTHER WAS ON BOARD, NOW FORD WANT $2200 TO FIX THE CAR, SO FORD WILL RECALL A FLOOR MAT BUT NOT AN ELECTRIC POWER STEERING?
WIFE WENT TO THE STORE AND WHEN SHE GOT BACK IN THE CAR TO DRIVE HOME THE STEERING WENT OUT, SHE IS RECOVERING FROM A BROKEN WRIST AND COULD NOT TURN THE WHEEL, I HAD TO GET A RIDE TO DRIVE THE CAR HOME, SHE IS NOT ABLE TO DRIVE THE CAR NOW
TAKATA RECALL I RECEIVED THE RECALL FOR MY VEHICLE ALONG WITH A CALL AND TEXT MESSAGE. I ATTEMPTED TO CONTACT SEVERAL DEALERSHIPS NEAR ME TO GET A RENTAL VEHICLE UNTIL THE PARTS ARE IN TO REPAIR THE RECALL. ALL OF THEM TOLD ME THEY HAVE A 3 MONTH+ WAITING LIST OR THEY JUST WOULD NEVER CALL ME BACK. I CALLED FORD AND THEY COORDINATED WITH A DEALERSHIP TO SUPPOSEDLY GET ME A RENTAL VEHICLE IN 2 WEEKS. I ASKED IF I AM JUST SUPPOSED TO CONTINUE DRIVING THE VEHICLE IN THE MEANTIME WITH MY TODDLER IN THE CAR KNOWING THE AIRBAG COULD EXPLODE AND THEY SAID YES. I ASKED IF THERE WAS ANOTHER RENTAL OPTION SUCH AS REIMBURSEMENT FOR A RENTAL COMPANY BUT THEY SAID NO. AT THIS TIME I WAS TOLD TO CONTINUE DRIVING THE RECALLED VEHICLE DESPITE RISKS.
CAR HAS POWER STEERING ASSIST FAULT AND IS MANUAL STEERING NOW. DRIVER IS ALMOST 80 AND CAN NOT DRIVE NOW DUE TO THIS. TOO HARD TO TURN WHEEL. EITHER HE DRIVES OR A WOMAN WITH A CHILD DRIVES IT. EITHER WAY IT IS DANGEROUS BECAUSE IT IS TOO HARD TO STEER. FAULT HAS COME UP NUMEROUS TIMES BUT WOULD GO AWAY BY RESTARTING THE CAR BUT WILL NOT GO AWAY THIS TIME. MULTIPLE YEARS OF THIS MODEL HAVE BEEN RECALLED DUE TO THIS ISSUE BUT THIS YEAR OF THE SAME CAR WITH THE SAME POWER STEERING ASSIST FAULT HAS NOT BEEN RECALLED. DEALER WANTS TO CHARGE 1800.00 TO REPAIR WHEN THIS YEAR SHOULD HAVE BEEN RECALLED TOO SINCE IT IS THE SAME ISSUE THAT CAUSED A RECALL FOR OTHER YEARS OF THE SAME CAR. THE POWER STEERING ASSIST FAULT HAS ALWAYS COME UP WHEN DRIVING THE VEHICLE WHICH IS DANGEROUS
TAKATA RECALL - I RECEIVED NOTICE OF THE RECALL IN AUGUST OF 2018. NO PARTS ARE AVAILABLE AT MY LOCAL DEALERSHIPS TO COMPLETE THE REMEDY, AND I AM TOLD THE PARTS WILL LIKELY NOT BE AVAILABLE BEFORE THE END OF THE YEAR. FORD SEEMS UNABLE TO REMEDY THE DEFECT WITHIN A REASONABLE TIME.
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBERS: 19V001000 (AIR BAGS), 14E028000 (EQUIPMENT), AND 15V793000 (FUEL SYSTEM, GASOLINE). THE CONTACT DETECTED A STRONG FUEL ODOR INSIDE THE VEHICLE AND THE VEHICLE FAILED TO START. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. CAVALIER FORD AT CHESAPEAKE SQUARE (4021 PORTSMOUTH BLVD, CHESAPEAKE, VA 23321, (757) 488-8311) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, THE STEERING WHEEL SEIZED WITH THE POWER STEERING ASSIST FAULT WARNING LIGHT ILLUMINATED. THE CONTACT ALSO MENTIONED THAT THE VEHICLE WAS UNINTENTIONALLY STEERING LEFT. THE KEN WILSON FORD 769 CHAMPION DR, CANTON, NC 28716 (877) 740-8559 WAS CONTACTED AND INFORMED THE CONTACT TO BRING THE VEHICLE TO BE DIAGNOSED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR A DIAGNOSTIC TEST OR REPAIRS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE ENTIRE STEERING WHEEL ASSEMBLY WAS REPLACED BUT THE FAILURE REOCCURRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 250,000.
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED WHILE DRIVING 10 MPH WITH THE DAYTIME RUNNING LIGHTS ENGAGED, THE TAILLIGHTS WERE NOT ILLUMINATED. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS CONTACTED WHO REFERRED CONTACT TO LOCAL DEALER. THE FAILURE MILEAGE WAS 120,000.
TAKATA RECALL - FORD HAS BEEN SENDING ME RECALLS FOR TWO YEARS. THEY STATE THAT THESE INFILTRATORS CAN CAUSES HARM OR EVEN DEATH, YET THEY HAVE TOLD US THERE ARE NO REPLACEMENT PARTS FOR THE LAST TWO YEARS. THEY HAVE NO IDEA WHEN THEY WILL HAVE REPLACEMENT PARTS. THIS IS EXTREMELY UNSAFE AND AN UNACCEPTABLE PRACTICE THAT SEEMS TO HAVE NO CONCLUSION. HOW CAN THE NHTSA ALLOW THIS TO OCCUR AND LEAVE THE AMERICAN PEOPLE UNPROTECTED.
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (LARSON FORD, 1150 OCEAN AVE, LAKEWOOD, NJ 08701, (888) 318-8974) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
WHILE DRIVING TO WORK, THE POWER STEERING WENT OUT IN THE CAR AT 55 MPH AS I ENTERED A TURN MAKING IT NEARLY IMPOSSIBLE TO CONTROL. FORTUNATELY, I WAS ABLE TO BRING THE CAR SAFELY TO A STOP ON THE SIDE OF THE ROAD. VERY UNSAFE! THIS MODEL YEAR SHOULD BE ADDED TO THE EXISTING 2011 THROUGH 2012 RECALL.
I HAVE A FORD FUSION 2010 .THE PROBLEM WITH IT IS THE POWER STEERING ASSIST FAULT.REALLY DANGEROUS TO DRIVE SPECIALLY IN FREEWAYS BECAUSE YOU CANNOT MANEUVER THE VEHICLE AND CAN CAUSE ACCIDENT OR DEATH.SO EXPENSIVE TO SHOULDER THE EXPENSES SPECIALLY IT'S NOT A REGULAR MECHANICAL PROBLEM.PLEASE INCLUDE INTO YOUR RECALL THE YEAR MODEL OF FORD FUSION 2010.BECAUSE I FOUND OUT THE RECALL WAS FOR FORD FUSION 2012 AND UP.
WHILE DRIVING MY 2010 FUSION ON VACATION LAST WEEK, MY EPAS SUDDENLY STOPPED WORKING AND THE CAR IMMEDIATELY BECAME EXTREMELY DIFFICULT TO STEER. AT THE TIME THIS HAPPENED, A WARNING MESSAGE DISPLAYED THAT SAID, 'SERVICE ADVANCETRAC, SERVICE POWER STEERING' AND A WARNING LIGHT CAME ON. THERE WERE NO INDICATIONS OF AN ISSUE PRIOR TO THIS. AS FAR AS I CAN TELL, THIS HAS BEEN A PROBLEM ON MANY FUSIONS AND HAS RESULTED IN A RECALL OF FUSIONS FOR OTHER MODEL YEARS BUT NOT 2010 (SO FAR??). IT'S FRUSTRATING THAT THIS APPEARS TO BE A KNOWN ISSUE FOR THIS VEHICLE, INCLUDING 2010'S, BUT THE MODEL YEAR IS NOT INCLUDED IN THE RECALL. THE LOCAL FORD DEALERSHIP JUST TOLD ME THE SYSTEM NEEDS TO BE REPLACED (THIS INCLUDES THE STEERING COLUMN), AND THEY ESTIMATED THE COST TO BE $2200.
WHEN ACCELERATING UPHILL A GAS SMELL PERMEATES INSIDE CAR
THE CAR IS SUBJECT TO NHTSA RECALL NUMBER 18V046. IT IS MY MOTHER'S CAR WHO NO LONGER DRIVES, AND SO I WASN'T AWARE OF THE RECALL UNTIL I ATTEMPTED TO TRADE IT IN THIS MONTH. I CALLED THE SERVICE DEPARTMENT AT OLATHE FORD IN OLATHE KS AND WAS TOLD THE CAR IS SAFE TO DRIVE AS LONG AS NO ONE SITS IN THE PASSENGER SEAT. I FOUND THIS REMARK TO BE RATHER LUDICROUS AND ASKED TO SPEAK WITH A MANAGER. THE "MANAGER" RUDELY STATED THAT NOTHING COULD BE DONE BECAUSE THEY DIDN'T HAVE REPLACEMENT PARTS. I ASKED TO SPEAK WITH THE DEALERSHIP GENERAL MANAGER AND THE PERSON PROMPTLY HUNG UP. COINCIDENTALLY, I HAD THE CAR APPRAISED AT CARNAX IN MERRIAM KS IN APRIL 2018 AND THEY MADE AN OFFER WITHOUT MENTIONING THE AIRBAG RECALL.
THE POWER STEERING QUIT, WHICH MADE STEERING THE VEHICLE BY MY 21 Y/O DAUGHTER NEARLY IMPOSSIBLE. FORTUNATELY, IT QUIT JUST AS SHE ENTERED A PARKING PLACE A SERVICE POWER STEERING NOW, MESSAGE APPEARED AT THE MOMENT IT FAILED.
POWER STEERING ASSIST FAULT. LOST ALL POWER STEERING AFTER STARTING THE CAR. THE FAULT INDICATOR CAME ACROSS THE DASH. 2011-2012 WERE RECALLED BUT NOT THE 2010 ACCORDING TO INTERNET LOTS AND LOTS OF PEOPLE COMPLAINING OF SAME ISSUE
THERE HAS BEEN AN INVESTIGATION ON THIS COMPLAINT BUT IT NOT UNDER MY VIN NUMBER. MY CAR IS SHAKING CAUSING VIBRATION WHEN I'M DRIVING. THE TIRE SEEMS IF IT'S GOING TO FALL OFF THE CAR AS I'M DRIVING. THERE IS NO LIGHT INDICATING THERE IS SOMETHING WRONG. IT DOES NOT PICK UP SPEED I WOULD HAVE TO PUT MY FOOT ALL THE WAY TO THE FLOOR FOR IT TO REALLY GO ANYWHERE. I'M ON THE HIGHWAY EVERYDAY GOING TO WORK. I HOPE ONE OF THESE DAYS NOTHING HAPPENS TO ME OR MY FAMILY BECAUSE FORD WON'T JUST TAKE A LOOK AT THE CAR WHEN I'M CALLING THEM TELLING THEM THAT IT'S THE SAME PROBLEM THE RECALL EXPLAINS WHAT THE PROBLEMS ARE. RECALL #11V57400
POWER STEERING WENT OUT DURING DRIVING MAKING IT UNABLE TO TURN WHEEL 2010 SHOULD BEEN ADDED TO THE RECALL
GOT A LWTTER BACK IN JULY AND NEVER GOT ANYTHING ELSE??
POWER STEERING ASSIST RANDOMLY WILL NOT WORK WHEN STARTING CAR. MAKES IT SO THE CAR IS VERY HARD TURN. HAVE TO TURN THE CAR OFF AND BACK ON AGAIN TO RESET SYSTEM. HAS BEEN HAPPENING MORE OFTEN RECENTLY AND AM AFRAID IT WILL HAPPEN WHILE DRIVING.
POWER STEERING ASSIST LIGHT RANDOMLY COMES ON AND I DON'T HAVE POWER STEERING WHEN IT DOES THIS. SOMETIMES, RESTARTING THE CAR WILL MAKE IT GO AWAY. NOW, IT HAS FAILED COMPLETELY AND WON'T FUNCTION PROPERLY. THIS HAPPENED WHEN STATIONARY AND WHEN DRIVING.
STEERING RANDOMLY WENT OUT WHILE STATIONARY IN A PARKING LOT. TURNED CAR ON AND GOT THE ERROR MESSAGE "POWER STEERING ASSIST FAULT". COULD HAVE BEEN EVEN MORE DANGEROUS IF CAR WAS IN MOTION. RECALLS ON 2011 AND 2012 FUSIONS BUT NOT 2010. REPAIR IS VERY COSTLY.
VEHICLE LOST THE ABILITY TO POWER STEER WHEN VEHICLE WAS TURNED ON MAKING IT DIFFICULT TO DRIVE. WARNING SIGN SAID POWER STEERING ASSIST FAULT. THE ISSUE HAD OCCURRED SEVERAL TIMES BUT I JUST TURN IT OFF AND TURN IT BACK ON AND THE ISSUE WOULD COME OFF BUT THIS LAST TIME IT DIDNT.
CAR DIEING WHILE DRIVING DOWN THE ROAD
CAR WAS STATIONARY. BOTH DOOR HANDLES WITHIN MONTHS OF EACH OTHER HAVE BROKEN. DRIVERS SIDE DOOR YOU CAN NOT GET OUT FROM THE INSIDE BUT CAN FROM THE OUTSIDE. PASSENGER SIDE DOOR YOU CAN GET IN BOTH WAYS BUT THE HANDLES ARE FLOPPY AND DON'T RETRACT AND STAY IN. HAVE TO MANUALLY PUSH THEM DOWN AND LOCK THE DOOR.
VEHICLE POWER STEERING ASSIST FAULT LIGHT CAME UP WHILE I WAS DRIVING MAKING IT DIFFICULT TO MANEUVER , I WAS TURNING AT AN INTERSECTION AND ALMOST GOT INTO AN ACCIDENT.
POWER STREARING WHEEL FAILURE. RAVI AND PINION FAILED.
TAKATA RECALL. I AM IN A RENTAL CAR PROVIDED BY FORD MOTOR COMPANY THROUGH ENTERPRISE RENTAL CAR, BUT AM INCURRING ADDITIONAL EXPENSES AS A RESULT. MY GAS MILEAGE IS SIGNIFICANTLY LESS THAN I GOT IN THE FUSION, AND WHENEVER I DRIVE ON TOLL ROADS, I AM CHARGED A $3.95 CONVENIENCE FEE FROM ENTERPRISE RENTAL CAR. I FOUND OUT FROM ANOTHER SOURCE OTHER THAN FORD THAT I MAY BE ENTITLED TO UP TO $500 IN REIMBURSEMENTS FOR ADDITIONAL EXPENSES YET FORD HAS NOT INFORMED ME AS TO HOW TO FILE FOR THESE REIMBURSEMENTS.
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V384000 (AIR BAGS) AND 14E028000 (EQUIPMENT). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED SEYMOUR FORD LINCOLN AT (517) 787-9500 (LOCATED AT 2601 SEYMOUR RD, JACKSON, MI 49201) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE FOR NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) AND PARTS DISTRIBUTION DISCONNECT FOR NHTSA CAMPAIGN NUMBER: 14E028000 (EQUIPMENT). *DT THE CONSUMER STATED BECAUSE OF THE INACTIVITY, CAR HAS DETERIORATED AND INCURRED MULTIPLE ISSUES. UPDATED 12/11/18*JB
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (DCH FORD OF THOUSAND OAKS, 3810 THOUSAND OAKS BLVD, WESTLAKE VILLAGE, CA 91362, (805) 719-6867) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING AT UNKNOWN SPEEDS, THE STEERING WHEEL WAS DIFFICULT TO MOVE LEFT AND RIGHT. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND WAS INFORMED THAT THE STEERING MODULE NEEDED TO BE REPAIRED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (BILL TALLEY FORD INC, 6280 MECHANICSVILLE TPKE, MECHANICSVILLE, VA 23111, (800) 260-5082) WHERE IT WAS DIAGNOSED THAT THE POWER STEERING NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 109,000. **TR CONSUMER STATED SHE BEGAN HAVING ISSUES WITH THE POWER STEERING IN JUNE OF THIS YEAR. WHEN STARING THE CAR, I WOULD SOMETIMES GET AN ALERT ON MY DASHBOARD WHICH READ "POWER STEERING ASSIST FAULT." I HAD NO POWER STEERING AT ALL. I HAD TO STRAIN AND USE MY ENTIRE BODY TO MANEUVER THE VEHICLE. I KNOW THAT WAS EXTREMELY DANGEROUS, BUT THE FUSION IS THE ONLY MODE OF TRANSPORTAITON I HAVE. THE POWER STEERING WOULD RETURN THE NEXT TIME I STARTED THE CAR. THIS WENT ON FOR A COUPLE OF WEEKS, WITH THE SAME ALERT SHOWING ON THE DASH ("POWER STEERING ASSIST FAULT"). THE POWER STEERING NEVER WENT OUT ON ME WHEN THE CAR WAS IN MOTION. IT WOULD FAIL OCCASIONALLY WHEN I STARTED THE CAR, THEN RETURN THE NEXT TIME I DROVE THE CAR. THEN AT THE END OF JUNE, THE POWER STEERING SYSTEM WENT COMPLETELY OUT. UPDATED 10/30/18*JB