NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2010 Ford Fusion. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
ADVANCE STEERING SERVICE LIGHT CAME ON, ONCE I STOPPED AND RESTARTED THE CAR HAD NO POWER STEERING. I LET THE CAR DIE AND LET IT RESET ITSELF (BATTERY DISCONNECTED) AND PUT IT BACK TOGETHER STILL NO STEERING WENT TO A SHOP THEY SAW 2 CODES ONE WAS TO DUE WITH THE ELECTRONIC STEERING THE OTHER WAS TRANSMISSION FAILURE DUE TO THE THE STEERING CODE ISSUE.
WHILE DRIVING AT 50 MPH MY DAUGHTER LOST POWER STEERING AND HAD GREAT DIFFICULTY PULLING OVER SAFELY. HAD THE VEHICLE TOWED TO GARAGE WHO COULDN'T FIX IT SO SHE HAD TO DRIVE TO A DEALER (IT PULLED BADLY AS SHE DROVE) AND THE DEALER FIXED IT $1525. AND SAID THEY HAD SEEN THIS SEVERAL TIMES BEFORE
MY WIFE WAS DRIVING HOME FROM WORK WHEN SUDDENLY SHE EXPERIENCED A LOSS OF POWER STEERING IN HER VEHICLE. AFTER TRYING TO KEEP FROM BEING IN AN ACCIDENT SHE WAS ABLE TO PULL HER 2010 FORD FUSION INTO A PARKING LOT. AFTER SHE TURNED INTO THE PARKING LOT SHE TURNED OFF THE VEHICLE AND LET IT SIT FOR A FEW SECONDS THEN SHE RESTARTED THE VEHICLE AND SHE WAS ABLE TO PROCEED A LITTLE FURTHER. THEN IT HAPPENED FOR A SECOND TIME. ONCE AGAIN SHE TURNED THE IGNITION OFF, LET IT SIT FOR A FEW MOMENTS THEN RESTARTED THE VEHICLE. SHE WAS ABLE TO DRIVE A LITTLE FURTHER UNTIL IT ONCE AGAIN HAPPENED AS SHE WAS TURNING INTO OUR DRIVEWAY. ON THE MORNING OF SATURDAY 6/13/2015 I WENT OUT TO THE VEHICLE AND STARTED IT UP AND TRIED TO BACK IT OUT OF OUR DIVE WAY WHEN THE SERVICE THE ADVANCE TRAC SYSTEM MESSAGE APPEARED. I TURNED THE VEHICLE OFF THE RESTARTED THE VEHICLE AND THEN A DIFFERENT MESSAGE APPEARED. THIS TIME IT WAS THE SERVICE POWER STEERING ASSIST MESSAGE. I THEN TURNED OFF THE VEHICLE AND CONTACTED THE LOCAL FORD DEALER AND WAS TOLD THAT IT WAS A COMMON PROBLEM WITH THE FUSION AND THAT I WOULD NEED TO SCHEDULE AN APPOINTMENT TO HAVE THE POWER STEERING RAC REPLACED AND IT WOULD COST AROUND $1,800 TO REPLACE. I TOLD THE MAN THAT WAS RIDICULOUS FOR A VEHICLE THAT HAS ONLY 56,787 MILES ON IT. I HAVE RESEARCHED THIS AND HAVE FOUND THAT MANY OTHER OWNERS HAVE EXPERIENCED THIS SAME ISSUE. I FEEL THAT THIS IS A MAJOR SAFETY ISSUE AND IF IT WAS NOT FOR MY WIFE'S QUICK THINKING SHE MAY HAVE BEEN INVOLVED IN AN ACCIDENT. PLEASE RESEARCH THIS ISSUE BEFORE IT HAPPENS TO SOMEONE ELSE AND UNFORTUNATELY COST SOMEONE THEIR LIFE. PLEASE FEEL FREE TO CONTACT ME ANYTIME FOR ADDITIONAL INFORMATION.
WHILE MY WIFE WAS DRIVING HOME FROM WORK ON 6/12 THE POWER STEERING WENT OUT. SHE HAD A VERY DIFFICULT TIME TRYING TO STEER THE CAR. IT HAPPENS TWICE ON HER WAY HOME FIRST TIME NEARLY CAUSED AN ACCIDENT BUT SHE WAS ABLE TO COAST IT INTO AN EMPTY PARKING LOT. SHE TURNED THE CAR OFF AND LET IT SIT FOR A FEW. SHE THEN STARTED IT UP AGAIN AND TRIED TO CONTINUE HOME WHEN SHE GOT A BLOCK AWAY IT HAPPENED AGAIN I HAD ONE HELL OF A TIME TRYING TO GET IT TO TURN INTO OUR DRIVEWAY. GOT UP THE NEXT MORNING AS STILL THE SAME ISSUE ADVANCE TRAC NEEDS SEVICED. IF FORD WANTS TO TURN OUT A SUBSTANDARD PART I WON'T BE BUYING ANOTHER FORD PRODUCT AGAIN. NO I'M BEING TO IT NEEDS A NEW RACK AT 55000 MILES AND WILL COST AROUND $1800. THIS IS COMPLETE BS FOR A VEHICLE TO NEED A NEW RACK AT THAT LOW OF MILES. THIS IS VERY DANGEROUS A FORD NEEDS TO HAVE A RECALL FOR THIS ISSUE BEFORE SOMEONE GETS HURT OR CAUSES AN ACCIDENT. IF NOT SOUNDS LIKE I NEED TO CONTACT AN ATTORNEY.
ONCE AGAIN I HAVE ANOTHER BIG ISSUE WITH THIS CAR AND YEAR. THE CAR SMELLS OF FUEL. POSSIBLE FUEL TANK CORROSION. IT IS VERY UNSAFE FOR ANYONE TO BE WITHIN 20FEET OF THE CAR , LET ALONE LIGHT A CIGARETTE OR A MATCH. WHY IS THE NHTSA NOT RECALLING THESE VEHICLES, FORD FUSIONS, BUT RECALLING EVERYONE AFTER THE 2010 YEAR MODEL. YOU RECALLED THE 2013 FOR THE FUEL SYSTEM, 2011 & 2012 FOR THE POWER STEERING, ALOT OF THE COMPLAINTS ARE ALL FOR THE 2010 YEAR MODEL, AND YOU KEEP SKIPPING OVER THIS YEAR... HORRIBLE YEAR FORD HAS EVER MADE WITH THIS CAR. SOME ONE IS GOING TO GET KILLED !!!! I SHOULD NEVER HAVE TO PUT A NEW FUEL TANK IN A 4YEAR OLD CAR ...
DRIVING ON THE FREEWAY, WRENCH INDICATOR CAME ON AND MY CAR STARTED LOOSING SPEED. PULLED OVER TO THE SIDE TURNED OFF THE CAR AND WAITED ABOUT A MINUTE. TURNED IT BACK ON AND EVERYTHING WAS WORKING FINE AND WRENCH ICON WAS GONE. THIS HAPPENED TWICE IN THE LAST 4 DAYS.
ENGINE CUTS OFF WHILE DRIVING WITH NO WARNING. WON'T ACCELERATE WHEN GAS IS PRESSED. IDLE VERY ROUGH AT TIMES AND WILL SHIFT HARD AT TIMES. CHECK ENGINE LIGHT AND WRENCH ARE BOTH ON WHEN INCIDENT OCCURS. THROWING OBD2 CODES P2119,P0104,P2112. FORD FUSION SEL V6 3.0L 75K MILES. ALL SCHEDULED MAINTENANCE HAS BEEN PERFORMED ON TIME BY DEALER.
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 37 MPH, THE POWER STEERING FAILED WHICH MADE IT DIFFICULT TO DRIVE THE VEHICLE. THE CONTACT MENTIONED THAT THE POWER STEERING ASSIST FAULT WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO A DEALER, WHO DIAGNOSED AND RECOMMENDED THAT THE POWER STEERING CONTROL MODULE NEEDED TO BE REPLACED. THE FAILURE WAS REPORTED TO THE MANUFACTURER WHO REFERRED THE CONTACT TO NHTSA. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 107,000.
VEHICLE SUDDENLY LOST POWER, MALFUNCTION CAUTION LIGHT ILLUMINATED. DID NOT LOSE POWER STEERING OR BRAKES, BUT COULD NOT ACCELERATE BEYOND 5 MPH, IF AT ALL AT TIMES. ENGINE SHOOK/VIBRATED VERY BADLY. NEARLY REAR ENDED BY ANOTHER CAR. ACTIVATED 4 WAY FLASHERS AND WAS ABLE TO PULL OF HIGHWAY INTO SHOPPING AREA. ANY TYPE OF GAS PEDAL PRESSURE DID NOT HELP. LET CAR SIT FOR 10 MINUTES, RESTARTED ENGINE AND NO ISSUES WHILE SLOWLY DROVE AROUND PARKING LOT FOR A WHILE TO ENSURE NO ISSUES. DO HAVE A LETTER FROM FORD FOR EXTENDED WARRANTY, CUSTOMER SATISFACTION PROGRAM 13N03 TO GET THE THROTTLE BODY DEVICE REPLACED, BUT I CONSIDER THIS A HAZARDOUS CONDITION. WILL NOW TAKE TO DEALER AND DEMAND THIS BE REPLACED BEFORE ANY OTHER OCCURRENCES,
DRIVING 2010 FORD FUSION SEL V6 HOME AT NIGHT AT AROUND 70 MPH, SUDDENLY MESSAGE CAME UP "ADVANCE TRACK , SERVICE POWER STEERING NOW". WE HAD SEEN THIS MESSAGE BEFORE. THIS IS THE FIFTH OCCURRENCE. THE VEHICLE MAINTAINS ITS STEERING ABILITY (GOING 70 MPH), BUT UPON ARRIVAL AT OUR DESTINATION, AND THE SHUT OFF OF THE ENGINE, ALL POWER-STEERING ASSIST IS LOST. THIS HAS HAPPENED FIVE TIMES BEFORE. THE FORD DEALER CAN CLEAR ALL OF THE ERROR MESSAGES AND THE CAR WILL HAVE ITS POWER STEERING ABILITY AGAIN; HOWEVER, WHEN THE FORD MECHANIC DIAGNOSED THE ERROR MESSAGES AND THE PROBLEM, HIS SOLUTION WAS TO REPLACE THE ELECTRICAL RACK AND PINION STEERING ASSIST AT A COST OF $1200 PLUS LABOR. I DECLINED, AS I AM SURE THAT THE PROBLEM WILL RECUR. HOW DO I GET RID OF THIS CAR? HOW CAN I SELL IT AND NOT DECLARE ITS UGLY PERSISTENT PROBLEM?? WHY DOESN'T FORD ACT ON THIS? THE MECHANIC STATED THAT HE DIDN'T KNOW OF ANY OTHER CARS WITH THIS PROBLEM.
ELECTRIC STEERING STOPPED WORKING JUST LIKE THE RECALLED 2011 & 2012 FUSIONS BUT THE 2010 WAS NOT RECALLED. FORD RESET THE CODES AND IT HAPPENED AGAIN. MULTIPLE OTHER ERROR CODES HAD THEM REPLACE OTHER PARTS FOR $600 BUT THE ELECTRIC POWER STEERING KEPT FAULTING EVERY FEW DAYS AFTER A RESET SO THEY REPLACED THE DEFECTIVE ELECTRIC STEERING PART FOR $2400. NO PROBLEMS SINCE. WHY WASN'T THE 2010 RECALLED TOO?
TL* THE CONTACT OWNS A 2010 FORD FUSION. A DAY AFTER REFUELING THE VEHICLE, THERE WAS A FUEL ODOR COMING FROM THE VEHICLE AND THERE WAS A PUDDLE OF FUEL COMING FROM THE FUEL TANK. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE SEAM OF THE FUEL TANK HAD BECOME UNDONE AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED DUE TO THE PART NOT BEING AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 63,000. UPDATED 7/16/15*CN
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE STALLED NUMEROUS TIMES WHILE DRIVING AT VARIOUS SPEEDS. THE WRENCH LIGHT ILLUMINATED WHILE THE FAILURE OCCURRED. THE DEALER WAS UNABLE TO PERFORM A DIAGNOSTIC BECAUSE THE WRENCH SYMBOL WAS NOT ILLUMINATED AT THE TIME. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 41,000. MA 08/11/15 UPDATED 10/1/2015*JS
AIRBAG CONTROL MODULE FAILED. HAD TO REPLACE. AIRBAG LIGHT WAS FLASHING, THEN REMAINED ON. TOOK VEHICLE TO DEALER. CONTROL MODULE FOUND TO BE BAD.
IMAGINE DRIVING DOWN THE INTERSTATE AT 65 MPH IN HEAVY TRAFFIC AND THE ELECTRIC POWER STEERING MOTOR GOES OUT AND IT TAKES EVERYTHING IN YOUR POWER TO MAINTAIN CONTROL. NOT KNOWING WHAT WAS WRONG AND AFRAID OF DAMAGING SOMETHING FURTHER HAVING TO GET THE CAR TOWED $ 125 AND AFTER A $1,800 REPAIR BILL AT THE DEALER THEY EXPLAINED ALMOST EVERY YEAR MODEL FUSION EXCEPT THE 2010 I OWN WASN'T RECALLED. NOT COUNTING THE COST OF A RENTAL AND TIME MISSED FROM WORK WHILE THE CAR WAS IN THE SHOP. I'D CONSIDER MYSELF TO BE A PRETTY DECENT DRIVER BUT NOW I'D LIKE YOU TO TRY AND IMAGINE IF THAT WOULD HAVE BEEN YOUR WIFE OR DAUGHTER DRIVING AND THAT HAPPEN. AS FAR AS THE EXACT DATE I GUESS BECAUSE I HAD TO PAY WITH A DEBIT CARD (CASH) MY FORD PASS APP DOESN'T EVEN SHOW A RECORD OF IT. BUT I CAN GO TO MY BANK AND GET THE DATE BECAUSE I HAD TO CALL THEM TO SPEND THAT MUCH ON A DEBIT CARD
INTERIOR DOOR HANDLE ON THE DRIVER'S SIDE HAS BROKEN TWICE IN 2 YEARS.
DRIVING HOME FROM THE STORE THE SERVICE POWER STEERING NOW LIGHT CAME ON. POWER STEERING WENT OUT . MY WIFE AND SON WERE ALSO IN THE CAR,LUCKILY WE WERE ABLE TO MAKE IT HOME WITHOUT ISSUE. READING ONLINE IT TURNS OUT THIS IS A VERY COMMON AND EXPENSIVE ISSUE WITH OTHER FORD OWNERS AND NEEDS TO BE ADDRESSED BY FORD IMMEDIATELY.
ON MAY 30, 2015 THE DRIVER OF THE VEHICLE LEFT THE GEAR SHIFT IN DRIVE; TURN OFF THE VEHICLE; REMOVED THE IGNITION KEY AND EXITED THE VEHICLE. THE VEHICLE THEN ROLLED DOWN A GRASSY HILL RUNNING OVER A PARK BENCH AND THE HITTING A BUILDING CAUSING DAMAGE. THE IGNITION KEY SHOULD NOT HAVE BEEN ABLE TO BE REMOVE WHILE THE VEHICLE WAS IN DRIVE AND OFF.
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 65 MPH, THE VEHICLE STALLED AND THE SERVICE VEHICLE SOON WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 59,800.
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING APPROXIMATELY 5 MPH, THE STEERING WHEEL SEIZED WHILE PULLING INTO A DRIVEWAY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 138,000.
I WAS PULLING OUT AT AN INTERSECTION AND THE POWER STEERING WENT OUT CAUSING ME TO HAVE TO DRIVE IT IN A DITCH. I WAS SO UPSET. IT ALMOST CAUSED ME TO HIT HEAD ON WITH ANOTHER VEHICLE. APPARENTLY LOTS OF PEOPLE ARE HAVING THIS PROBLEM AND IT SHOULD BE RECALLED. I AM SO UPSET.
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT 45 MPH, THE POWER STEERING SEIZED AND BECAME DIFFICULT TO MANEUVER WHEN MAKING A RIGHT OR LEFT TURN. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 91,000.
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHEN THE VEHICLE WAS STARTED, THE POWER STEERING FAILED. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE POWER STEERING MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 82,000.
MY POWER STEERING IS OUT IN MY CAR. IT SAYS POWER ASSET FAULT AND THEN IT WILL SAY SERVICE AUTOTRACK. I AM NOT THE ONLY ONE I HAVE LOOKED EVERYWHERE AND THERE IS A LOT OF PEOPLE HAVING THE SAME PROBLEMS THAT I'M HAVING. IT SHOULD BE RECALLED. I WILL TELL EVERYONE I KNOW NOT TO GET A FORD UNLESS THIS PROBLEM GETS RECALLED. I DON'T HAVE THE 2000 TO FIX MY CAR.
WHILE DRIVING UPON ACCELERATION INCREASE OF SPEED AND SLOWING DOWN THERE IS A LOUD WINING SOUND. WHEN DRIVING THE VEHICLE FOR 15-20 MINUTES I CAN SMELL FUEL INSIDE THE CAR. THIS IS NOT WHEN FILLING FUEL IT'S WHILE THE CAR IS DRIVEN FOR A LENGTH OF TIME EACH DAY. THE BATTERY GOES DEAD WHEN SITTING FOR ONE TO TWO WEEKS. WE HAVE PURCHASED 2 BATTERIES IN 1 YEAR, HAD CABLES AND CONNECTIONS CLEANED AND REPLACED. THERE HAS BEEN MESSAGES COMING UP FOR "CHECK ENGINE" AND THE FAN IS NOISY WHEN THE AIR OR HEAT IS TURNED UP.
TL* THE CONTACT OWNED A 2010 FORD FUSION. WHILE AT A COMPLETE STOP, THE VEHICLE ACCELERATED WITHOUT WARNING AND CAUSED THE CONTACT TO CRASH INTO A FLAG POLE. A POLICE REPORT WAS NOT FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.
DRIVING DOWN THE HIGH WAY AND MY CAR LOST ALL ACCELERATING CAPABILITY AND ALMOST CAUSED A SERIOUS ACCIDENT. MY CAR WAS PREVIOUSLY TAKEN IN THREE MONTHS AGO BECAUSE IT WAS STALLING BUT I WAS TOLD BY FORD WITHOUT ANY CHECK ENGINE LIGHT THEY COULDN'T DO ANYTHING. I EVEN DID SOME ONLINE RESEARCH BEFORE I WENT TO FORD AND SUGGESTED THE THROTTLE BODY POSITION SENSOR AND THEY SAID IT WOULDN'T CAUSE MY CAR TO DO THAT.
I WAS DRIVING DOWN THE HIGHWAY AT APPROXIMATELY 65MPH AND CAME UP BEHIND A TRUCK DOING ABOUT 50MPH. I CHANGED LANES AND WENT TO PASS THE TRUCK. AS I PASSED THE TRUCK MY CAR ACCELERATED SLOWLY AND SEEMED TO NOT SWITCH GEARS AT THE RIGHT TIME, CAUSING A HARD SHIFT AND A "CHUG" FEEL. I PASSED THE TRUCK AND SLOWED DOWN TO 60MPH AND AS THE CAR SHIFTED AGAIN, IT CAUSED ANOTHER HARD SHIFT AND "CHUG" FEEL. THIS SEEMS TO BE A COMMON ISSUE WITH FORD FUSIONS. MINE DIDN'T START HAPPENING UNTIL AFTER THE PCM UPDATE RECALL THAT WAS DONE ON 2/26/15. I TOOK IT INTO FORD AFTER IT HAPPENED THE FIRST TIME AND THEY TOLD ME THAT SINCE THERE IS NO WRENCH ON THE DASH AND NO CHECK ENGINE LIGHT WITH A CODE, THEY CAN'T FIND ANYTHING WRONG AND CANNOT REPLICATE THE PROBLEM I DESCRIBED TO THEM. THIS IS RIDICULOUS THAT MANY CARS HAVE AN ISSUE BUT IT LOOKS LIKE SINCE THERE IS NO ONE THAT HAS BEEN SIGNIFICANTLY INJURED OR KILLED IN AN ACCIDENT DUE TO IT, THAT IT ISN'T BEING FIXED. PLEASE RECALL THIS AND FIX IT BEFORE SOMEONE LOSES THEIR LIFE FROM THIS.
I TAPPED THE GAS AFTER I STOPPED AT A STOP SIGN & THE CAR REVVED REALLY HIGH BUT DIDN'T GO ANYWHERE. THEN THE 2ND TIME I WAS ON THE HIGHWAY THE CAR REVVED REALLY HIGH AGAIN & AGAIN WENT REALLY SLOW, LIKE SOMETHING WASN'T CATCHING. I'M GLAD THE HIGHWAY WAS EMPTY BECAUSE I COULD'VE CAUSED AN ACCIDENT
WELL JUST PURCHASED THIS CAR A MONTH AGO AND ALREADY IN THE SHOP. IT WAS JERKING AND LOSING ACCELERATION AS I WAS PRESSING THE GAS ALSO IT SHUT OFF ON ME WHILE I WAS DRIVING. THE CHECK ENGINE AND WRENCH LIGHT CAME ON. SO I DID A VEHICLE REPORT ON THE CAR AND IT BROUGHT UP THE ENGINE, TRANSMISSION DIAGNOSTICS. ALSO THE RECALL FOR THE THROTTLE BODY. SINCE I HAVE WARRENTY I TOOK IT TO THE SHOP WHERE THEY SAY IT WAS THE TRANSMISSION. CHANGED IT. PICKED IT UP TODAY STILL DOING THE SAME THING AND LIGHT STILL ON. HAVE TO TAKE IT TO THE FORD DEALERSHIP WHERE THEY CAN CHECK THE THROTTLE BODY. CALLED THEM AND TOLD THEM THE ISSUE, THEY TELLING ME IT'S JUST SAYING I HAVE A WARRENTY. SO I HAD MY FIANCE CALL AND THEY SAID FOR US TO CALL IN THE MORNING. THEY GIVING ME THE RUN AROUND. I DON'T HAVE MONEY TO WASTE. I HAVE 2 CHILDREN I HAVE TO GET BACK AND FORTH TO SCHOOL. I HAVE CLASSES I HAVE TO GET BACK AND FORTH TO. WHEN I PURCHASED A CAR I DIDN'T EXPECT THIS. SECOND TIME PURCHASING A VEHICLE. NEVER HAD A PROBLEM. THIS PROBLEM NEEDS TO BE FIXED I CAN BE DRIVING WITH MY CHILDREN AND GOD FORBID THIS CAR CONTINUE TO MALFUNCTION.
VEHICLE WENT INTO LIMP MODE AT 75 MILES PER HOUR. EXISTING NHTSA ACTION NUMBER EXISTS FOR THIS ISSUE AND MODEL/YEAR (PE13003) BUT FORD CLAIMS THE VEHICLE IS NOT AFFECTED BY THIS ISSUE. REQUESTING TO REOPEN THE INVESTIGATION AND CREATE A RECALL FOR ALL AFFECTED VEHICLES, NOT JUST A PARTIAL LIST.
GAS TANK ROTTED OUT ON 2010 FORD FUSION. CAUSED MAJOR FUEL LEAK.
2010 FORD FUSION. CONSUMER WRITES IN REGARDS TO VEHICLE FUEL TANK LEAK AND CORROSION PROBLEMS. *SMD THE DEALER INFORMED THE CONSUMER THE FUEL TANK WAS DAMAGED DURING MANUFACTURING, RESULTING IN THE FUEL TANK RUST COATING NOT ADHERING TO THE TANK, WHICH RESULTED IN CORROSION. *JB...UPDATED 10/27/15 *BF UPDATED 10/19/2017*CN
I WAS DRIVING HOME FROM WORK (70 OR SO MILES AWAY FROM WHERE I LIVE) AT ABOUT THE HALFWAY POINT I HEARD CAR DING AND A WARNING POPPED UP ON MY DASHBOARD SAYING "POWERSTEERING ASSIST FAULT" AND "SERVICE ADVANCETRAC" AND RIGHT AWAY I IMMEDIATELY COULD FEEL THE STEERING WHEEL BEING UNABLE TO TURN. I WAS GOING 50 MILES AN HOUR AND AS SOON AS THE WARNING POPPED UP MY STEERING WHEEL BECAME NEARLY IMPOSSIBLE TO TURN. I WENT RIGHT INTO A FIELD AS THE ROAD TURNED INTO A CURVE AND THE STEERING WHEEL WAS TOO HARD TO TURN. I WENT OFF THE ROAD AND INTO A FIELD. NO AIR BAGS WENT OFF AND I SLAMMED MY HEAD INTO THE STEERING WHEEL. AFTER THE SHOCK OF WHAT HAPPENED I SHUT MY CAR OFF AND CALLED MY FIANC CRYING FREAKING OUT AS I WAS STILL ANOTHER 40 OR SO MILES AWAY FROM HOME. MY HEAD HURT BUT I DID NOT RELIEVE MEDICAL ATTENTION. HE TOLD ME TO CALM DOWN AND HE WOULD SEE IF THERE WAS ANYTHING ON THE INTERNET ABOUT THIS ISSUE WITH MY CAR. AND HE FOUND OUT IT IS AN ONGOING ISSUE WITH MANY PEOPLE. HE TOLD ME TO LEAVE MY CAR OFF FOR A WHILE AND TURN IT BACK ON. WHEN I DID THE POWERSTEERING WORKED AGAIN AND AFTER TAKING A FEW DEEP BREATHS I WAS ABLE TO GET OUT OF THE FIELD AND RICE THE REST OF THE WAY HOME WITHOUT ANY MORE INCIDENTS THAT DAY. 2 DAYS LATER ON MAY 12TH 2015 THE POWERSTEERING FAILED AGAIN AND HAS SINCE CONTINUED TO NOT WORK. I WAS INCHES AWAY FROM GOING INTO A GUARDRAIL AT 65 MPH BEFORE I SLAMMED ON THE BREAKS AND PULLED THE WHEEL TO THE LEFT AS HARD AS I COULD TO GET AWAY FROM THE GUARD RAIL, THANKFULLY THERE WAS NO CAR COMING IN THE LEFT LANE.
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING APPROXIMATELY 40 MPH, THE POWER STEERING FAILED. THE VEHICLE WAS DRIVEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED MULTIPLE TIMES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
I WAS TRAVELING DOWN THE HIGHWAY AROUND 60 MPH AND THE POWER ASSIST CHECK MESSAGE CAME ON. I STOPPED IN THE NEXT TOWN AND SHUT CAR OFF. WHEN I RESTARTED I SAID TO CHECK SYSTEM NOW AND HAD NO POWER STEERING WHATSOEVER. SINCE I WAS 1.5 HOURS FROM HOME I TRIED DRIVING FOR ABOUT 20 MILES AND DECIDED THAT WAS ENOUGH AS THERE WAS VERY LITTLE CONTROL OF CAR. ENDED UP HAVING SOMEONE COME PICK UP CAR A TRAILER IT HOME.
ELECTRIC POWER ASSISTED STEERING (EPAS) FAILED
MY VEHICLE'S POWER-STEERING GOT DISABLED OUT OF NOWHERE APPARENTLY I'M NOT THE ONLY ONE WITH THIS ISSUE, I GET AN ERROR ON THE DRIVER PANEL SAYING TO SERVICE POWER STEERING NOW.
I TURN ON MY FORD FUSION 2010 ' I WAS LEAVING MY GARAGE IN A REVERSE MODE WHEN THE DIRECTION WHEEL STUCK NO OPPORTUNITY TO MOVE IN ANY DIRECTION, WAS STIFF ONE MESSAGE APPEARS ON MY FRONT DISPLAY POWER STERING ASSIT FAULT I PUT AGAIN MY CAR ON PARKING, TURNED OFF WAIT FOR 5 MINUTES AND RESTART THE CAR AGAIN, MESSAGE DISPLAYED WAS ERASED AND DIRECTION WHEEL RELEASED, I DON'T FEEL COMFORTABLE THAT THIS PROBLEM CAN HAPPENED AGAIN WHEN I AM DRIVING ON THE I-35 NORTH
CAR HAD SUDDEN DECELERATION, LOSS OF POWER, WAITED ABOUT 30 SECONDS AND TRIED TO RESTART. CAR RESTARTED AND PARKED DUE TO SAFETY CONCERNS. DID SOME RESEARCH TO FIND THAT NHTSB IS FAILING TO ISSUE RECALL BUT FORD HAS VOLUNTARILY AGREED TO FIX AND EXTEND WARRANTY. THE DEALER IS PLAYING DUMB ABOUT IT BEING THROTTLE BODY ISSUE EVEN THOUGH IT IS SUPPOSED TO BE FIXED FREE UNDER FORD CSP# 13N03 AND HAD THE EXACT SYMPTOMS AS DESCRIBED. THIS ITEM SHOULD BE RECALLED AS IT IS A SERIOUS SAFETY HAZARD ON THE VEHICLE. *TR
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING APPROXIMATELY 70 MPH, THE ACCELERATOR PEDAL SUDDENLY FAILED TO RESPOND AND DECELERATED TO A SPEED LOWER THAN 20 MPH WITH NO WARNING. THE CONTACT HAD TO COAST THE VEHICLE OVER TO THE SIDE OF THE ROAD AND RESTARTED THE VEHICLE TO RESET THE COMPUTER EACH TIME THE FAILURE RECURRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
I WAS DRIVING ON THE EXPRESSWAY WHEN THE WRENCH LIGHT CAME ON. I WENT TO SEE WHAT THE CODE WAS AT AUTOPART STORE AND IT READ TRANSMISSION OVER HEATING. ABOUT A WEEK LATER SAME THING HAPPENED , I WENT TO DEALER AND PAID TO PUT IT ON MACHINE TO FIND OUT SAME THING. NOW I NOTICE THE TRANSMISSION SLIPS AND ACTS FUNNY AND AS OF TODAY LIGHT CAME ON AGAIN. NOW I WILL HAVE TO PAY AGAIN TO PUT ON THE MACHINE. I READ ONLINE HOW THIS IS A PROBLEM WITH A LOT OF FORD FUSIONS.AND FORD HAS NO SOLUTION. SHOULDN'T FORD LOOK INTO THIS PROBLEM BETTER?
HELLO I HAVE A 2010 FORD FUSION I WAS DRIVING TO GET ON HIGHWAY TO MERGE LEFT. WHEN I ACCELERATED I WAS AT 55 MPH WHEN THE CAR SUDDENLY DOWN SHIFTED I TOOK MY FOOT OFF THE GAS AND THEN PROCEEDED TO ACCELERATE AGAIN SLOWLY. NOT TO SAY A CAR ALMOST HIT ME FROM BEHIND BECAUSE OF THE DOWNSHIFT PROBLEM. IT ALSO HAPPENS WHEN I START FROM A STOPPED POSITION I ACCELERATE AND IT MAKES A LOUD NOISE AND DOWNSHIFTS THEN THE TRANSMISSION KICKS IN. PLEASE RECALL THESE CARS BEFORE SOMEONE GETS KILLED.
THE STEERING WENT OUT IN THE VEHICLE JANUARY 2014, POWER STEERING WENT OUT WITH NO WARNING. THE REPAIR SHOP STATED THAT THE STEERING RACK NEEDED TO BE REPLACED AND WOULD COST ABOUT $2000.00. THEY ALSO MADE MENTION THE POWER STEERING WITH THE FORD FUSION'S HAVE HAD ALOT OF PROBLEMS IN THIS YEAR. ONCE AGAIN MAY 4TH , 2015 23,000 MILES LATER, I FELT THE STEERING WHEEL BINDING AND LOCKING. MY SERVICE POWER STEERING NOW INDICATORS CAME ON. FORD CLAIMS WHEN YOU LOOSE POWER STEERING THE CAR WILL GO INTO A MANUAL MODE. THIS IS TRUE TO SOME EXTENT. YOU ARE FIGHTING TO STEER THE CAR BECAUSE YOU ARE FIGHTING WITH THE GEARS IN THE RACK. THE STEERING LOCKS AND I ALMOST CRASHED SEVERAL TIMES TO GET TO A SAFE LOCATION, I WENT INTO ONCOMING TRAFFIC, BECAUSE THE STEERING LOCKED. I HAD THE CAR TAKE TO FORD DEALER FOR REPAIRS AND WAS TOLD THE STEERING RACK WAS BAD AGAIN, AND ONCE AGAIN HAD TO MAKE REPAIRS. THERE IS NO RESAON I SHOULD OF HAD TO PUT TWO STEERING RACKS IN WITHIN 20,000 MILES. THE RECALL DONE WAS FOR 2011 VEHICLES. THE NHTSA NEEDS TO LOOK INTO THE 2010 MODELS. THE COMPANY I WORK FOR OWNED 5 FORD FUSIONS ALL THE SAME MODEL, WE HAVE ALL HAD THE SAME PROBLEMS.
I BELIEVE THIS CAR IS ALSO AFFECTED BY THE ELECTRONIC THROTTLE BODY ISSUES PLAGUING FORDS. I WAS DRIVING THE VEHICLE WHEN IT SUDDENLY LOSES POWER AND THE "WRENCH" LIGHT APPEARS. THE VEHICLE LOST SPEED AND DID NOT RESPOND TO THE GAS PEDAL. I WAS ABLE TO PULL OVER AND RESTART THE VEHICLE WITH TEMPORARY RESOLUTION OF THE PROBLEM. THIS HAS BEEN A GRADUALLY WORSENING PROBLEM.
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO PRIORITY FORD NORFOLK (7520 N MILITARY HWY, NORFOLK, VA 23518) WHERE FAULT CODE P1450: "UNABLE TO BLEED UP FUEL TANK VACUUM" WAS FOUND, WHICH MONITORS THE FUEL VAPOR VACUUM AND PRESSURE IN THE FUEL TANK. THE DEALER STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V793000 (FUEL SYSTEM). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 120,000. *TT
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING APPROXIMATELY 45 MPH, THE STEERING WHEEL SEIZED. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE CONTACT WAS ADVISED THAT THE STEERING GEAR NEEDED TO BE REPLACED AND PROGRAMMED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 105,000.
A COUPLE OF MONTHS AGO THE POWER STEERING FAULT LIGHT CAME ON WHEN I PUT IT INTO GEAR AND WENT TO MOVE THE VEHICLE. SO I PUT IT BACK TO PARK WAITED A MIN THEN RESTARTED THE CAR. AFTER DOING SO THE LIGHT WOULDN'T REAPPEAR FOR A WEEK OR TWO. THEN IT WOULD DO IT AGAIN. SO I CHECKED THE FUSES BEING ITS ELECTRIC POWER STEERING AND NO BLOWN FUSES. THEN IT WOULD HAPPEN ABOUT EVERY WEEK. THE USER MANUAL STATED THAT WITHOUT THE POWER STEERING IT WOULD NOT HARM THE ADVANCE TRAC. THIS IS NOT THE FIRST CAR IVE DRIVEN WITHOUT POWER STEERING(ALSO A FORD). THE ADVANCE TRAC LIGHT WOULD APEAR AFTER ANOTHER MONTH AND ONLY WHEN THE POWER STEERING LIGHT WAS ON. WHICH IS NOW EVERY TIME I START THE CAR.SO I TOOK IT TO THE FORD DEALERSHIP WERE THEY GAVE ME A QUOTE FOR THE GEAR ASY PART# AE5Z-3504-DE. THIS CAR IS NOT OLD, VERY WELL MAINTAINED WITH APPROPRIATE MAINTENANCE. THIS SHOULD NOT BE HAPPENING AND I FEAR THE CAR IS NOT GOING TO TURN WHEN NEEDED TO AVOID HAZARDS AND OTHER NEEDED SITUATIONS WHILE DRIVING.
VEHICLE WAS BEING DRIVEN APPROXIMATELY 45 MPH WHEN SUDDENLY THE POWER STEERING FAILED AND THE VEHICLE BECAME VERY DIFFICULT TO STEER.THANKFULLY THERE WAS NOT AN ACCIDENT OR FATALITY FROM AN ACCIDENT. HAVE BEEN TOLD THE POWER STEERING CONTROL MODULE AND RACK WILL NEED TO BE REPLACED. THE ESTIMATE WAS $1500.00. THE VEHICLE IS OUTSIDE OF THE WARRANTY, SO I WILL HAVE TO FIGURE OUT HOW TO PAY FOR A SAFETY ITEM THAT FORD OBVIOUSLY KNOWS ABOUT. *TR
THE CAR DASH WARNING LIGHTS STARTED TO COME ON ONE BY ONE. THE WARNING CHIMES ALSO KEPT GOING OFF DASH LIGHTS WOULD FADE IN AND OUT. THE AIR BAGS WOULD TURN OFF AS WELL AS THE ABS WARNING LIGHTS WOULD COME ON. IN ADDITION TO THAT THE SECURITY SYSTEMS WOULD ENGAGE CAUSING THE CAR NOT TO RUN. I BROUGHT CAR TO THE DEALER AND THEY SAID IT WASN'T SAFE TO DRIVE THE CAR. THE TEACH HAD ISSUES FIGURING OUT THE PROBLEM AND SAID THEY HAVE NEVER SEEN BEFORE. I WAS ABLE TO FIND SEVERAL OTHER OWNERS OF THE SAME CAR AND YEAR WITH THE SAME ISSUE. THERE IS EVEN A YOU TUBE VIDEO OF IT HAPPENING AS WELL AS COMMENTS FROM OTHERS WITH THE SAME ISSUE. THE TECH HAD TO GET FORD ENGINEERS INVOLVED WHO ALSO HAD ISSUES FIGURING OUT THE PROBLEM. IT TOOK SIX WEEKS! I DO NOT UNDERSTAND IF THERE WAS OTHERS WHO HAVE HAD THIS ISSUE THAT THEY HAVE NO CLUE. IT COST ME 1400 TO FIX IT AND WHERE THIS IS A SAFETY ISSUE WHERE AIR BAGS AS WELL AS SECURITY SYSTEMS EFFECTS THE CAR IT SHOULD BE AT MINIMAL A BULLETIN IF NOT A RECALL. COMPUTER WAS REPLACED AND THERE WAS A FAULTY WIRE SHORTING OUT THE SYSTEM....UPDATED 07/30/15 *BF UPDATED 10/25/2017*CN