2010 Ford Fusion Complaint Log

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE WHEEL LUG STUDS FRACTURED ON BOTH FRONT WHEELS OF THE VEHICLE. THE MANUFACTURER WAS NOTIFIED AND PURCHASED PARTS TO REPAIR THE VEHICLE. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED MULTIPLE TIMES. THE CONTACT FELT THAT THE VEHICLE WAS UNSAFE TO DRIVE. THE FAILURE MILEAGE WAS 89,500.

TL*THE CONTACT OWNS 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 35 MPH, THE ADVANCE TRACK AND POWER STEERING LIGHT ILLUMINATED. THE POWER STEERING SEIZED. THE VEHICLE WAS TOWED TO THE DEALER, WHERE IT WAS DIAGNOSED THAT THE TIRES NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 58,000. THE VIN WAS NOT AVAILABLE.

SMELL OF GAS ON PASSENGER SIDE OF CAR TOOK IT INTO BODY SHOP SAID IT WAS A LEAK AT THE SEAM OF THE FUEL TANK TALKED TO FORD SAID SINCE WE WERE OUT OF WARRANTY WOULD NOT REPLACE FUEL TANK...CAR IS ONLY 5 YEARS OLD THIS IS CRAZY FOR SOMETHING TO HAPPEN TO FUEL TANK IN JUST 5 YEARS. *TR

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE FUELING THE VEHICLE, A STRONG FUEL ODOR WAS PRESENT IN THE VEHICLE WHILE THE FUEL INLET WARNING LIGHT WAS ILLUMINATED. THE FAILURE OCCURRED RANDOMLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V793000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE REMEDY WAS NOT YET AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

NOTICED ON WAY HOME THAT THE RIGHT REAR TURN SIGNAL WAS BLINKING FASTER THAN USUAL. HAVING HAD THE LIGHT BULB REPLACED UNDER WARRANTY AT THE DEALER LESS THAN 2 YEARS AGO, I THOUGHT THIS WAS RATHER SOON FOR THE BULB TO HAVE BURNT OUT TWICE NOW ON A 4.5 YEAR OLD CAR. WENT THROUGH THE STEPS TO GET TO THE LIGHT, NOTICED A SEVERE BURN MARK AROUND THE BULB AND HOUSING, AND AM UNABLE TO REMOVE THE BULB FROM THE HOUSING AT ALL. IT IS QUITE OBVIOUS THAT COMBUSTION HAS OCCURRED AROUND THE LIGHT BULB AS THERE ARE BURN MARKS. I BELIEVE FROM A QUICK GLANCE THAT FORD KNOWS OF THIS SAFETY ISSUE AND IS IGNORING IT. I BELIEVE THERE COULD BE FIRES CAUSED BY THIS DEFECT THAT IS WIDELY REPORTED BY SEARCHING FOR FORD BRAKE LIGHT MELTED ON ANY SEARCH ENGINE. *TR

FORD FUSION TRANSMISSION OIL LEAKS FROM LEFT SIDE HALF SHAFT AREA. HAD TRANSMISSION WORK DONE AT 30,000 FROM SCREWED UP TRANSMISSION. WAS TOLD SEAL WAS TOO SMALL AND FORD NEW AND WOULD REPLACE IF THOSE AFFECTED BROUGHT IN FOR REPAIRS. NOW AT 70,000 MILES, LEAK AS LISTED ABOVE WITH TRANS SLIP AS SO MANY POSTED ON INTERNET AND GOING THROUGH THE SAME SITUATION. FORD WILL NOT REPAIR SINCE THEY HAVE NOT BEEN INFORMED THAT IT IS A RECALL ITEM. HOW MANY DO YOU NEED TO GET THIS FIXED BEFORE IT BECOMES A DANGER DRIVING AND TRANS SLIPS WHEN COLD AND HAVE TO KEEP FILING TRANS FLUID. I BOUGHT BRAND NEW AND STILL IN MY POSSESSION. CAR TAKEN WELL CARE OF IN MY POSSESSION. *TR

FORD FUSION TRANSMISSION OIL LEAKS FROM LEFT SIDE HALF SHAFT AREA. HAD TRANSMISSION WORK DONE AT 30,000 FROM SCREWED UP TRANSMISSION. WAS TOLD SEAL WAS TOO SMALL AND FORD NEW AND WOULD REPLACE IF THOSE AFFECTED BROUGHT IN FOR REPAIRS. NOW AT 70,000 MILES, LEAK AS LISTED ABOVE WITH TRANS SLIP AS SO MANY POSTED ON INTERNET AND GOING THROUGH THE SAME SITUATION. FORD WILL NOT REPAIR SINCE THEY HAVE NOT BEEN INFORMED THAT IT IS A RECALL ITEM. HOW MANY DO YOU NEED TO GET THIS FIXED BEFORE IT BECOMES A DANGER DRIVING AND TRANS SLIPS WHEN COLD AND HAVE TO KEEP FILING TRANS FLUID. I BOUGHT BRAND NEW AND STILL IN MY POSSESSION. CAR TAKEN WELL CARE OF IN MY POSSESSION. *TR

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING AT SLOWER SPEEDS, THE POWER STEERING ASSIST FAILED. ONCE THE FAILURE OCCURRED, THE POWER STEERING ASSIST FAULT, ENGINE LIGHT, AND ADVANCE TRACK FAILURE WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 48,000.

I NOTICED THAT MY CAR WAS NOT STARTING IMMEDIATELY AFTER PUMPING GAS. I DROVE IT AND THE CHECK ENGINE LIGHT CAME ON. IT THEN WENT OFF AND CAME BACK ON THE NEXT DAY AND HAS STAYED ON. THE OTHER NIGHT AS I GOT OFF THE INTERSTATE AND CAME TO A STOP I NOTICED THAT MY CAR WAS SHAKING HORRIBLY. I TOOK MY CAR TO HAVE THE ENGINE LIGHT TESTED AND IT STATED CODE: P144A EVAP PURGE VAPOR LINE RESTRICTED/BLOCKED. THE OTHER CODE WAS: P1450 UNABLE TO BLEED UP BLEED FUEL TANK VACUUM. I CALLED FORD TO COMPLAIN AND TO LET THEM KNOW THAT THIS WAS THE SECOND TIME I HAD A PROBLEM WITH THE FUEL LINE. WHEN I FIRST PURCHASED THE CAR IN 2012 I HAD A LIGHT ABOUT THE FUEL TANK COME ON IMMEDIATELY. I TOOK IT BACK TO FORD AND THEY CORRECTED IT. NOW I AGAIN AM HAVING PROBLEMS WITH THE FUEL TANK. WHEN I CALLED FORD TO TELL THEM THERE IS OBVIOUSLY A DEFECT IN THE CAR THEY WERE NOT HELPFUL AND BASICALLY TOLD ME THERE WAS NOTHING THEY COULD DO. EXPLAINING THAT NOW THIS IS THE SECOND OCCURRENCE WITH A FUEL TANK ON THIS CAR AND THAT THEY SHOULD REPAIR IT I WAS TOLD IT WASN'T UNDER WARRANTY AND THEY ARE NOT RESPONSIBLE. NOW IF THIS WAS A ONE TIME THING IT WOULD BE ONE THING BUT TO HAVE IT HAPPEN AGAIN SHOWS AN OBVIOUS DEFECT IN THE MAKING OF THIS CAR. ONLINE I HAVE SEEN MANY COMPLAINTS ABOUT THE SAME ISSUES WITH FORD MODEL CARS. *TR

ON 1-30-15 WHILE DRIVING THROUGH MY NEIGHBORHOOD I RECEIVED A MESSAGE ON THE DISPLAY SCREEN IT READ SERVICE ADVANCETRAC AND POWER STEERING ASSIST FAULT, I THEN LOST ALL POWER STEERING IN THE CAR. SO WHEN I GOT HOME I LOOKED UP THE DISPLAY MESSAGES TO SEE THAT THEY WERE ABOUT. I SAW THAT ITS A POWER STEERING ISSUE AND NEED TO GO TO THE DEALER. SO ON 2-4-15 I TOOK MY CAR TO THE LOCAL FORD DEALER TO SEE WHAT WAS THE EXACT ISSUE ON THE CAR. I WAS TOLD THE STEERING GEAR WAS BAD AND NEEDED TO BE REPLACED. PARTS AND LABOR WILL BE $1,600. ONCE I CAME HOME FROM THE DEALER AND STARTED TO LOOK UP MORE ABOUT THIS ISSUE AND SAW THAT IS A HUGE ISSUE WITH FORD AND THEY HAVEN'T MADE ANY RECALLS OR ATTEMPTS TO TRY AND CORRECT THIS ISSUE WITH THESE CARS. THEY ARE ONLY CORRECTING THE ISSUES WITH CAR THAT HAVEN'T BEEN BUILT YET. I DRIVE A 2010 FORD FUSION. *TR

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE AT A TRAFFIC LIGHT AND RELEASING THE BRAKE PEDAL, THE VEHICLE ACCELERATED INDEPENDENTLY TO 60 MPH. THE CONTACT LOST CONTROL OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FRONT DRIVER SIDE FLOOR MAT INTERFERED WITH THE ACCELERATOR PEDAL AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 25,000. UPDATED 4/6/15*CN UPDATED 4/29/15*CN THE CONSUMER STATED THERE WAS SOMETHING MORE THAN THE FLOOR MAT CAUSING THE VEHICLE'S FAILURE. UPDATED 10/9/15*JS 11/15/2015 *JS

STARTED THE CAR IN THE MORNING AND NOTICED THE ADVANCETRAC NOTIFICATION ON AND SOON AS I TURNED THE WHEEL IT WAS EXTREMELY HARD AND TOOK ALL MY STRENGTH. WHEN I WENT TO PULL FORWARD I NEARLY JUMPED THE CURB BECAUSE I WASN'T ABLE TO TURN THE WHEEL FAST ENOUGH. I CAN NO LONGER WORK AS MY REQUIRES ME TO DRIVE ALL DAY. AND DON'T HAVE THE FUNDS $1400-2000 ESTIMATED COST OF FIX. I'VE SEEN NUMEROUS VIDEOS AND COMPLAINTS OF THE SAME PROBLEM. THIS NEEDS TO BE ADDRESSED BEFORE IT BECOMES FATAL. *TR

TL*THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT 50 MPH, THE STEERING WHEEL SEIZED AS THE POWER STEERING WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.

1. THE POWER STEERING WENT BAD IN DEC. 2014/ COST $1600 TO FIX. DONE AT CROSSROADS FORD IN KEARNEY NE. 2. LESS THAN 1 MONTH LATER IN JAN. 2015, THE TRANSMISSION STARTED LEAKING FLUID AND HAD OTHER ISSUES WITH SHIFTING. LOOKS LIKE NOW I'LL HAVE TO PUT IN A NEW TRANSMISSION. 2010 FORD FUSION SE WITH 109,000 MILES. *TR

MY DAUGHTER WAS DRIVING MY 2010 FORD FUSION WHICH SUFFERED A LOSS POWER STEERING. THE VEHICLE HAD AN ERROR MESSAGE THAT CAME ON THE DASHBOARD, DISPLAYING "SERVICE ADVANCE TRAC" AND "SERVICE POWER STEERING NOW". POWER STEERING LIGHT AFTER THE LOW TIRE LIGHT APPEARED THIS OCCURRENCE ALSO APPEARS TO BE SIMILAR TO WHAT OTHERS HAVE EXPERIENCED . THIS IS A SAFETY ISSUE THAT CAN CAUSE LOSS OF CONTROL WHILE DRIVING AND TURNING. *TR

THE STEERING WHEEL FAULT ASSIST ALARM COMES ON WHEN I TRY TO START THE CAR AND THERE IS NO POWER STEERING AND ALL I HAVE IS MANUAL STEERING AND POPPING.

POWER STEERING FAILED COMPLETELY WITHOUT WARNING. VEHICLE WAS NEARLY IMPOSSIBLE TO STEER. WITHOUT MY UPPER BODY STRENGTH THEIR WOULD HAVE UNDOUBTEDLY BEEN A CRASH. EVEN WITH MY UPPER BODY STRENGTH, WHICH IS CONSIDERABLE, AN ACCIDENT WAS NARROWLY AVOIDED. *TR

VEHICLE STARTED LEAKING TRANSMISSION FLUID. IT REMAINED AS SMALL DRIPS AND NOT IN ANY HEAVY VOLUME. TOOK THE VEHICLE TO FORD TO BE DIAGNOSED AND MECHANIC STATED THAT A BUSHEL NEEDED TO BE ADDED TO THE TRANSMISSION AND THE SEAL NEEDED TO BE REPLACED. MECHANIC ALSO STATED THAT THE BUSHEL IS NOT CURRENTLY INSTALLED IN THE VEHICLE (STOCK) BUT THAT FORD RECOMMENDS THAT ONE BE ADDED. TOTAL COST OF THE REPAIR WAS AROUND $1100. IT DOESN'T SEEM VERY FAIR THAT FORD RECOGNIZED THAT THEY NEEDED TO ADD THAT ADDITIONAL PART TO THE CAR TO KEEP IT FROM LEAKING TRANSMISSION FLUID BUT HASN'T ISSUED A RECALL FOR THE INSTALLATION OF THE PART. INSTEAD THEY EXPECT HARD WORKING AMERICANS TO PAY OUT OF POCKET FOR THEIR MESS UP. ONE MORE REASON TO BUY FOREIGN - IF AMERICAN CAR COMPANIES WANT THE SUPPORT OF THE AMERICAN CONSUMER THEY SHOULD STOP SCREWING THEM OVER FOR A PROFIT AND TAKE CARE OF THEIR NEEDS. *TR

I WAS DRIVING IN MY NEIGHBORHOOD WHEN THE RIGHT PASSENGER MIRROR EXPLODED WITH A LOUD BOOM. THE OUTSIDE PORTIONS OF THE MIRROR WERE LYING ON THE SIDE OF THE ROAD INTACT. THE INTERIOR PLASTIC WAS BLOWN TO SEVERAL PIECES. HAD SOMEONE OR SOMETHING BEEN ON THE RIGHT SIDE OF MY CAR, THEY WOULD CERTAINLY HAVE BEEN INJURED. THIS IS NOT NORMAL WEAR-AND-TEAR ON A CAR; THIS IS A DEFECT. IT IS APPARENTLY CONNECTED WITH THE DEFROSTING SYSTEM. FORD ASSUMES NO RESPONSIBILITY. *TR

I OWN A 2010 FORD FUSION WITH ONLY 31,500 MILES. THE LH HALF AXLE STATED TO HEMORRHAGE TRANSMISSION FLUID. IT WAS ABOUT 3 WEEKS OUT OF WARRANTY. THIS IS A COMMON ISSUE FROM WHAT MY RESEARCH SHOWS. *TR

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE ATTEMPTING TO TAKE OFF THE FRONT DRIVER'S SIDE SEAT BELT, IT FAILED TO RETRACT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE RETRACTOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THEY COULD NOT ASSIST AS THE WARRANTY WOULD NOT COVER THE REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS 25,000.

HAD SEVERAL PASSENGERS COMPLAIN THAT THE PASSENGER HEATED SEAT WAS GETTING TOO HOT AND BURNING THEIR REAR END. THEY WOULD HAVE TO TURN IT OFF. THE A COUPLE OF DAYS LATER MY DAUGHTER WENT TO TURN THE HEAT ON HER SEAT AND THE SEAT WOULD NOT TURN ON. THE LIGHT WOULD TURN ON FOR A FEW SECONDS AND THEN GO RIGHT BACK OFF. WE HAVE CHECKED THE FUSES AND MADE SURE THAT THE SEAT IS PROPERLY PLUGGED IN BUT THE PASSENGER SEAT WILL NOT HEAT. AFTER CHECKING THE COMPLAINTS ON THIS PAGE IT APPEARS THAT THIS IS A COMMON PROBLEM AND THAT FORD SHOULD DO A RECALL TO FIX THIS PROBLEM. *TR

AS HAS BEEN DOCUMENTED DOZENS OF TIMES ON SEVERAL WEBSITES, I TOO, LIKE OTHERS, EXPERIENCED TOTAL BRAKE FAILURE BY MY 2010 FORD FUSION. LIKE OTHER DOCUMENTED COMPLAINTS, I TOO FOUND THAT, IN A SITUATION WHERE SUDDEN BRAKING IS REQUIRED, I EXPERIENCED TOTAL BRAKE FAILURE. NORMAL BRAKING ON ROADS AND STREETS HAS NOT RESULTED IN BRAKE FAILURE FOR ME; HOWEVER, IN THE ONE SITUATION WHERE SUDDEN BRAKING WAS REQUIRED, MY 2010 FORD FUSION -- FULLY SERVICED SOLELY AND REGULARLY (EACH ~5000 MILES) BY FORD SERVICE TECHNICIANS SINCE ITS PURCHASE NEW IN 2009, NOW AT 81,000 MILES -- I EXPERIENCED: 1) NO BRAKING, 2) NO SLOWING DOWN, 3) NO FRONT-END-OF-THE-VEHICLE-DIVING-DOWN WHEN BRAKES WERE APPLIED (INERTIA), 4) NO SKID MARKS ON THE DRY PAVEMENT -- JUST UTTER AND COMPLETE FAILURE BY THE BRAKING SYSTEM IN MY 2010 FORD FUSION AS I DROVE AROUND A BUILDING (15-20 MPH) AND SUDDENLY SAW, BRAKED, & HIT A STATIONARY PICK-UP TRUCK ON THE ROAD. AT THE SCENE OF THE CRASH, UPON ATTACHING THE 2010 FORD FUSION WITH CHAINS, THE TOW TRUCK DRIVER MENTIONED THAT HE SAW BRAKE FAILURE. FOLLOWING THE CRASH, I HAD A MECHANIC GO WITH ME TO THE SALVAGE YARD WHERE MY AUTO INSURANCE COMPANY HAD THE 2010 FORD FUSION TOWED; THE MECHANIC DID A 15-20 MINUTE INSPECTION, WITH A SALVAGE YARD EMPLOYEE WATCHING, WHICH INDICATED THAT, YES, INDEED, THE BRAKES HAD FAILED BEFORE THERE WAS THE COLLISION (THE AREA OF COLLISION ON THE FRONT RIGHT DESTROYED THE ABS AREA). WHILE THERE DID NOT APPEAR TO BE ANY DEFICIENCIES IN THE BRAKE LINES, WHICH WERE CHECKED REGULARLY BY THE FORD SERVICE TECHNICIANS, THERE WAS FAILURE INVOLVING THE MASTER BRAKE CYLINDER AT THE TIME OF SUDDEN BRAKING. RATHER THAN BEING DRY OR DUSTY, THE MBC WAS COVERED COMPLETELY IN GOO. NOT A SIGN OF SAFETY OR PROPERLY-WORKING PARTS. DESPITE THESE TRUTHS, MY INSURANCE COMPANY TELLS ME I HAVE TO PAY, SINCE THERE HAS BEEN NO RECALL ISSUED. WHY NOT YET??? *TR

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 15 MPH, THE STEERING WHEEL SEIZED AND THE POWER STEERING WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE POWER STEERING GEAR AND RACK AND PINION ASSEMBLY WAS REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 89,000. MA 08/10/15 UPDATED 8/14/15*JS

THIS ISSUE HAPPENS OFTEN. IT HAS HAPPENED IN NEUTRAL, FIRST AND SECOND GEARS. I WILL EITHER BE STATIONARY OR DRIVING AND THE POWER STEERING ASSIST WILL FAIL AND THROW UP A FAULT ON MY DASH. AT THAT POINT IT IS IMPOSSIBLE TO TURN THE STEERING WHEEL CAUSING ME TO NOT BE ABLE TO CONTROL THE CAR.

JUST MADE IT HOME FROM WORK AND PICKING UP MY SON FROM SCHOOL. I PUT THE CAR IN REVERSE, BEGAN BACKING OUT THE DRIVEWAY, WHEN THE WARNING LIGHT CAME ON AND POWER STEERING WENT OUT SIMULTANEOUSLY. 2010 FUSION UNDER $50K MILES. MY CAR IS AT THE DEALERSHIP NOW. *TR

AIRBAG LIGHT COMES ON. I TOOK VEHICLE TO DEALER AND THEY STATED THE SENSORS IN THE SEATS ARE BAD. AIRBAG WON'T DEPLOY IN AN ACCIDENT WITH ERROR. THEY ARE WANTING TO CHARGE OVER $1000 TO FIX. THIS VEHICLE HAS NOT BE IN AN ACCIDENT AND SHOULD NOT BE HAVING AIRBAG PROBLEMS AT 5 YEARS OLD. I DID HAVE A RECALL ON A 2001 FORD ESCAPE OF 12V353000. I DID HAVE THE SPEED CONTROL STICK CAUSING A HEAD ON COLLISION AT 60 MPH BREAKING MY BACK AND SHOULDER. THE AIRBAGS NOT DEPLOYING IN AN ACCIDENT WOULD CAUSE SEVERE INJURY AND NEEDS TO BE FIXED. *TR

MY SON WAS RUNNING ERRANDS. HE WENT INSIDE A STORE & WHEN HE GOT BACK IN THE CAR THE SERVICE POWER STEERING NOW LIGHT WAS ILLUMINATED AS WELL AS ADVANCE TRAC. HE CALLED HOME & SAID HE TRIED TO BACK UP BUT COULD NOT GET THE STEERING WHEEL TO TURN. WE LEFT THE CAR PARKED & HAD IT TOWED TO A FORD DEALER ON MONDAY A.M. I WENT ON THE INTERNET TO SEE IF I COULD FIND OUT WHAT KIND OF REPAIR MIGHT BE NEEDED & HOW MUCH IT WOULD BE. I WAS SHOCKED TO FIND OUT THAT THERE WAS A CLASS ACTION LAWSUIT AGAINST FORD FOR THE EXACT STEERING FAILURE MY FORD FUSION HAD EXPERIENCED. I AM THANKFUL MY SON WAS NOT DRIVING AT THE TIME THE STEERING FAILED. HOWEVER, I AM VERY CONCERNED AT THIS TIME BECAUSE I OWN A 2ND 2010 FORD FUSION WHICH MY OTHER SON DRIVES. I BOUGHT BOTH MY SONS A FORD FUSION AWD BECAUSE I WANTED THEM TO HAVE A SAFE VEHICLE. FORD SHOULD BE ASHAMED FOR NOT INFORMING OWNERS OF THIS POTENTIAL POWER STEERING FAILURE. THEY SHOULD BE MADE TO REPLACE THE FAULTY STEERING BEFORE A SERIOUS OR EVEN FATAL ACCIDENT HAPPENS AS A RESULT OF THEIR NEGLIGENCE. I HAD TO PAY $1750.00 DOLLARS TO HAVE THE POWER STEERING REPLACED & THE ADVANCE TRAC FIXED. THE FORD DEALER KNEW OF THE PROBLEM WITH THE FUSION BUT SAID FORD WOULD NOT PAY FOR THE REPAIR. I HAVE ALWAYS DONE THE REQUIRED PREVENTATIVE MAINTENANCE ON MY CARS & KEEP THEM IN PERFECT CONDITION. I HAD TO PUT THE FULL AMOUNT ON A CHARGE CARD, WHICH NOW I WILL PAY INTEREST ON. I DON'T HAVE THE FINANCIAL ABILITY TO PAY FOR OR EVEN "CHARGE" ANOTHER $1750.00 TO REPLACE THE POWER STEERING ON MY OTHER 2010 FORD FUSION. I AM SCARED TO DEATH SOMETHING WILL HAPPEN WHILE MY OTHER SON CONTINUES TO DRIVE WHAT SEEMS TO BE A "STEERING FAILURE TICKING TIME BOMB" AS HE NEEDS A CAR TO GET TO WORK DAILY. FORD NEEDS TO FIX THIS...QUICKLY! *TR

OUR 16 YEAR OLD DAUGHTER WAS DRIVING IN TOWN ON SATURDAY ON OUR ICY ROADS WHEN SUDDENLY THE POWER STEERING FAILED. AS A RELATIVELY NEW DRIVER SHE HAD NO IDEA WHAT HAPPENED BUT WAS ABLE TO MAINTAIN CONTROL OF THE CAR AND GET IT PARKED. FROM THE DESCRIPTION OF THE SENSORS IT APPEARS TO BE A ELECTRIC POWER ASSISTED STEERING (EPAS) FAILURE. IN LOOKING THROUGH THE INTERNET THIS APPEARS TO BE A RELATIVELY COMMON PROBLEM ON THE FORD FUSIONS OF THIS ERA. *TR

SINCE THE BEGINNING OF JANUARY 2015 ( THIS NOW BEING FEB 10, 2015), I HAVE HAD 9 WHEEL STUDS FRACTURE. 3 ON THE FRONT RIGHT WHEEL, 2 ON THE REAR RIGHT WHEEL ( ALL 10 WERE REPLACED ON THE RIGHT SIDE ONLY TO HAVE 2 MORE ON THE RIGHT REAR WHEEL FRACTURE AGAIN) AND 2 ON THE LEFT REAR WHEEL. I CALLED THE DEALERSHIP WHERE I PURCHASED MY CAR AND THEY TOLD ME THERE WAS NO RECALL FOR THIS AND THAT THEY COULD NOT DO ANYTHING FOR ME. I THEN CALLED FORD AND THEY ADVISED ME THAT THERE WAS A RECALL AND THE PREVIOUS OWNER HAD THIS TAKEN CARE OF AND AS OF THIS POINT THEY COULD NOT DO ANYTHING MORE FOR ME, BUT TO FORWARD MY COMPLAINT ON THROUGH THE SYSTEM AT FORD. I BOUGHT THIS CAR USED ON JULY 25, 2014. *TR

I WAS DRIVING AROUND A CURB DOING 55 MPH AND ALL THE SUDDEN THE STEERING WENT OUT. WAY BEYOND MANUAL STEERING, EXTREMELY HARD TO HANDLE. IT WENT OFF THE ROAD AND ALMOST CAUSED AN ACCIDENT. I HAVE FOUND THIS IS A COMMON PROBLEM. THE ELECTRIC STEERING BOX IS A PROBLEM AND NOW I CAN BARELY DRIVE IT. MY WIFE HAS NO CHANCE OF USING THE VEHICLE.

VEHICLE SHUTS DOWN WHILE CRUISING ON THE FREEWAY. THE WRENCH LIGHT CAME ON. LOST CONTROL OF THROTTLE AND HAD TO PULL OVER TO THE SHOULDER. THE CAR WOULDN'T REV UP OR ANYTHING. AFTER TURNING THE CAR OFF AND STARTING IT BACK UP AGAIN IT DROVE FINE AND THE WRENCH LIGHT DISAPPEARED.

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 10 MPH AND MAKING A RIGHT TURN, THE STEERING WHEEL SEIZED AS THE POWER STEERING ASSIST WARNING LIGHT ILLUMINATED. THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE; HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE RACK AND PINION NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 65,000. UPDATED 03/08/16*LJ CONSUMER STATED 2010 EXCLUDED FROM ORIGINAL RECALL BUT NEED TO BE INCLUDED, MULTIPLE FAILURES OVER LAST FEW MONTHS. STEERING FAILED & ALARMS WHILE DRIVING/TURNING. FAILURE CODE U2011 INTERNAL GEAR FAILURE UPDATED 05/23/18*JB

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING APPROXIMATELY 45 MPH, THE POWER STEERING LIGHT ILLUMINATED AND THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 108,000.

I WAS DRIVING MY 2010 FORD FUSION WHEN THE POWER STEERING JUST GAVE OUT ON THE ENTRANCE THE HIGHWAY. THERE IS NO EXPLAINED PROBLEM WITH FORD ON WHY THIS IS HAPPENING, BUT FROM WHAT I UNDERSTAND THIS IS AN ON GOING SAFETY INVESTIGATION WITH NHTSA. FORD SHOULD ADDRESS THIS SAFETY ISSUE BEFORE SOMEONE GETS BADLY HURT. *TR

THE BLIND SPOT INFORMATION SYSTEM (BLIS) AND CROSS TRAFFIC ALERT (CTA) HAVE STOP WORKING. THIS A SAFETY SYSTEM. ALTHOUGH IT IS NOT STANDARD EQUIPMENT, I DID NOT ORDER THE CAR WITH THIS. I WOULD NOT BE COMPLAINING IF IT WAS NOT FOR THE OTHER PROBLEMS I HAVE HAD WITH THE VEHICLE. I HAVE FOUND OUT THIS CAN BE VERY EXPENSIVE TO FIX. SOMEWHERE AROUND A THOUSAND DOLLARS FOR PARTS, NOT COUNTING THE SERVICE CHARGE. I READ ONLINE WHERE OTHER OWNERS OF FORD VEHICLES HAVE THE SAME PROBLEM. IT IS ALSO SOMETHING THAT YOU BECOME TO RELY ON. IF FORD IS GOING TO PUT THEM OF THERE VEHICLES, THAN THEY SHOULD BE RELIABLE. *TR

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE STEERING WHEEL FAILED WHILE DRIVING IN REVERSE. THE DRIVER WAS ABLE TO RESTART THE ENGINE AND REGAIN NORMAL STEERING FUNCTION. THE FAILURE WAS EXPERIENCED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING, BUT WAS UNABLE TO LOCATE A FAILURE CODE. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 114,000.

ELECTRIC POWER STEERING WENT OUT WHILE DRIVING ON STATE HIGHWAYS, MAKING IT ALMOST IMPOSSIBLE TO DRIVE, STEER TO A SAFE PLACE JUST TO PREVENT A HEAD ON COLLISION.WITHOUT ANY WARNING DRIVING AND OUT OF NOWHERE ELECTRIC POWER STEERING GOES OUT WHILE IN A CURVE I CAN GUARANTEE YOU THE AVERAGE DRIVER WILL END UP IN A CRASH, POSSIBLY DEAD. I WAS ONLY LUCKY NO ONE WAS COMING TOWARDS ME. COST WAS AROUND 1,200$ AT FORD DEALERSHIP. I'M NOT SURE THE DATE OF THE INCIDENT, IT WAS OVER A YEAR AGO.

WHILE DRIVING 30MPH THE ADVANCETRAC SYSTEM FLASHED ON THE THAT DASH BOARD. AS A RESULT I LOST ALL POWER STEERING CONTROL AND ALMOST RAN HEAD ON TO AN ,ON COMING VEHICLE AS I WAS MAKING A RIGHT HAND TURN. TOOK THE VEHICLE TO DEALER TO GET REPAIRED ($1249.40). THIS ALL OCCURRED ON 12/15/2012. THE SECOND INCIDENT HAPPENED ON 12/27/ 2014. AS MY FAMILY WAS TRAVELING 70MPH DOWN I44 NEAR JOPLIN, MISSOURI. THE ADVANCETRAC SYSTEM FLASHED ON THE DASH BOARD AND ONCE AGAIN I LOST ALL POWER STEERING CONTROL. IN DOING SO THE VEHICLE TOOK A HARD RIGHT ALMOST PUTTING MY VEHICLE UNDERNEATH A TRACTOR TAILOR. I WAS ABLE TO GET THE VEHICLE UNDER CONTROL AND LIMPED THE VEHICLE BACK TO MY HOME. THE FAULT IN THIS VEHICLE ALMOST KILLED ME AND MY FAMILY , THIS IS A ON GOING PROBLEM WITH THIS VEHICLE AROUND THE NATION. HOW MANY FATALITIES IS IT GOING TO TAKE BEFORE THE NHTSA FORCES THE FORD MOTOR COMPANY TO RECALL THE VEHICLE'S AND FIX THE PROBLEM. THANK YOU FOR YOUR WORK , IN GETTING THIS PROBLEM RESOLVED. *TR

I WAS DRIVING MY 2010 FORD FUSION WHILE ON VACATION. I WAS DRIVING MY FAMILY TO BREAKFAST AND I NOTICED THAT AN ERROR MESSAGE THAT CAME ON THE DASHBOARD, DISPLAYING "SERVICE ADVANCE TRAC" AND "SERVICE POWER STEERING NOW". WHILE THESE MESSAGES CAME ON, MY POWER STEERING BECAME DIFFICULT TO STEER WHILE I WAS DRIVING ON THE ROADWAY. I WAS LUCKILY ABLE TO MANAGE STEERING OFF OF THE HIGHWAY, TURNING IN TO OUR DESTINATION. KNOWING THE DIFFICULTY THAT I HAD IN TRYING TO STEER TO SAFETY, IT SCARES ME TO THINK THAT MY WIFE COULD HAVE BEEN DRIVING THIS VEHICLE AND MAY NOT HAVE FARED AS WELL AS I AM MUCH STRONGER THAN SHE. WHILE OUT OF STATE, IT WAS VERY PRESSING THAT I GET THE POWER STEERING REPAIRED FOR THE SAFETY OF MY FAMILY. I HAD TO MANAGE STEERING TO THE NEAREST FORD DEALER, FOR WHICH I WAS UNFAMILIAR WITH. I HAD TO SPEND $1,500+ FOR THE REPAIR, ALONG WITH THE COST AND NEED FOR A RENTAL VEHICLE. AFTER THE DEALERSHIP REPLACED THE STEERING GEAR, MY STEERING FAILED AGAIN. AFTER RETURNING THE CAR TO THE SAME DEALERSHIP, THEIR SUGGESTION WAS THAT "IF THIS FAILS AGAIN, YOU SHOULD TAKE THE VEHICLE TO YOUR HOME DEALERSHIP FOR REPAIR." I HAD TO DRIVE HOME, OVER 600 MILES WITHOUT POWER STEERING AS I HAD NO OTHER OPTIONS. WHEN THE FAILURE OCCURED, MY FUSION HAD ONLY A COUPLE HUNDRED MILES OVER 75,000 MILES. I CAN SAFELY SAY THAT THIS STEERING FAILURE CAUSED A LOT OF UNDUE STRESS OVER THIS VACATION, ALONG WITH A SUBSTANTIAL LEVEL OF DANGER. IT IS ALSO VERY TROUBLING TO KNOW THAT THE SAME MANUFACTURER THAT PRODUCED THE STEERING IN MY VEHICLE, HAS ALSO PRODUCED THE STEERING THAT HAS FAILED IN OTHER FORD VEHICLES, SUCH AS THE NEWER FORD EXPLORERS (2011 YEAR+, I THINK). *TR

MY MOTHER WAS DRIVING TO KNOXVILLE TO DROP CHRISTMAS GIFTS OFF TO ARE FAMILY IN BRISTOL TN. THE SERVICE POWER STEERING LIGHT CAME ON AND THEN THE ADVANCE TRACK LIGHT. THE POWER STEERING SHUT DOWN ON HER TOTALLY WHILE DRIVING THE VEHICLE ON THE INTERSTATE. SHE HAS A MEDICAL CONDITION IN HER HANDS WERE SHE WOULD NOT HAVE THE PHYSICAL STRENGTH TOO DRIVE THE CAR EITHER. SO SHE GOT IT TO THE EMERGENCY ON WERE THEN I HAD TO DRIVE 4 HOURS TO PICK HER UP WHILE SHE IS STUCK ON THE SIDE OF THE HIGHWAY IN DANGER AT ALL TIMES THERE TILL SOMEONE ARRIVED ITS A VERY OCCURRING PROBLEM SHE COULD OF KILLED HER SELF OR OTHERS

THE POWER STEERING WENT OUT WHERE I WASN'T ABLE TO STEER THE CAR. I HAD TO PULL OVER AND NOT DRIVE IT OR I COULD HAVE HAD A RECK. *TR

WHEN DRIVING HOME WITH MY BABY I NOTICED I WASN'T ABLE TO TURN THE STEERING WHEEL TO MOVE OVER IN THE OTHER LANE. I HAD TO STOP MY CAR IN THE MIDDLE OF THE STREET AND HAVE SOMEONE COME TO HELP ME GET MY CAR TO THE SIDE OF THE ROAD. THERE WAS NOT ANY WARNING OF ANYTHING BEING WRONG WITH MY CAR. THE POWER STEERING WENT OUT IN THE CAR. I CALLED THE FORD DEALERSHIP AND SPOKE TO THE HEAD OF THE SERVICE DEPT AND HE CONFIRMED THE COST WOULD BE ABOUT $1600.00 TO REPAIR BUT COULDN'T BE FOR SURE UNTIL I GET A DIAGNOSTIC CHECK DONE FOR $89.99. HE WAS AWARE OF THE ISSUE AND STATED HIS OWN DAUGHTER IN LAW HAD THE SAME PROBLEM THAT IS HOW HE IS PRETTY SURE WHAT THE ISSUE IS AND THE COST TO REPAIR. I ASKED ABOUT A RECALL AND HE HAD NOT HEARD OF ANYTHING AS OF NOW. I'M A SINGLE MOM AND CAN'T AFFORD THIS REPAIR. I FEEL LIKE FORD SHOULD PAY FOR THE FAULTY PART WITH ESPECIALLY WITH THE NUMBER OF COMPLAINTS. IF I HADN'T HAD CONTROL AT THE TIME THE SITUATION COULD HAVE BEEN A LOT WORSE. I'M PRAYING THAT FORD WILL TAKE RESPONSIBILITY AND FIX MY CAR AS I'M CURRENTLY WITHOUT TRANSPORTATION. *TR

WHILE DRIVING, A TRACTION LIGHT CAME ON, SOME WARNING BEEPING AND IT SAID SERVICE POWER STEERING AND AUTO TRAC. STEERING WHEEL GOT REALLY HARD TO TURN AND HAD TO DRIVE IT IN TO MECHANIC. *TR

WHILE DRIVING TO A FRIENDS HOUSE, THE POWER STEERING JUST WENT OUT. THE VEHICLE WAS ALMOST IMPOSSIBLE TO STEER THOUGH IT WAS ABLE TO BE DRIVEN OFF THE SIDE OF THE ROAD. HAD IT TAKEN TO THE NEAREST FORD DEALERSHIP AND THEY STATED THAT IT WAS A POWER STEERING FAILURE THAT WOULD COST 2000 TO REPAIR. *JS

I HAD A PROBLEM WITH MY POWER STEERING WHEEL WIT A FORD FUSION 2010 I INVESTIGATE END FOUND THAT 2009 TO 2011 HAVE A POWER STEERING WHEEL PROBLEMS THAT COST 1600 TO FIX IT THERE'S 1000600 COMPLAINS ABOUT THIS AND FORD NEEDS TO CHANGE ALL THE POWER STEERING WHEELS END THERE'S BEING A LOT OF ACCIDENTS WHEN PEOPLE ARE DRIVING ON THE FREEWAY WHEN THE POWER STEERING BRAKE DOWN THEY SHOULD MAKE FORD FIX THIS PROBLEM LIKE THEY MADE CHRYSLER I DON'T KNOW KNOW HOW MUCH PEOPLE ARE GOING TO DIE UNTIL YOU GUYS FIX THIS. *TR

I HAVE A 4-YEAR NEW FORD FUSION 2010, MANUAL SHIFT TRANSMISSION. ON 12/17/14, WHILE I WAS DRIVING AT APPROX. 40 MPH ON A BUSY ROAD PUTTING MY CAR ON GEAR 4, ALL OF A SUDDEN, THE WRENCH LIGHT LIT UP, AND THE CAR JUMPED VIOLENTLY AS IF IT WAS AT GEAR 1 OR SOMETHING. STARTLED, I GENTLY PUSHED THE GAS PEDAL A BIT MORE, THAT DIDN'T HELP; TRIED AGAIN, STILL VIOLENTLY JUMP. I HIT THE CLUTCH, PRESSED THE BREAK PEDAL JUST ENOUGH TO STEER MY CAR OFF THE ROAD TO A PARKING LOT. AFTER TURNED OFF THE ENGINE, CHECKED THE CAR, THEN STARTED THE ENGINE AGAIN, THE WRENCH WASN'T LIT, AND I DROVE AWAY. -- THIS WAS THE FIRST TIME THE TROUBLE OCCURRED. BEFORE THE PROBLEM RE-OCCURRED ON 12/20/14, I NOTICED SEVERAL SUDDEN ACCELERATIONS, AND SUDDEN STALLS WHILE I WAS DRIVING. THE 2ND TIME THE WRENCH LIGHT LIT UP, SAME PROBLEM: CAR JUMP, FELT LIKE ON GEAR 1 WHILE ACTUALLY ON GEAR 3 FOR A WHILE, HAVE TO STOP IN THE MIDDLE OF THE ROAD AND RE-IGNITE THE ENGINE TO GET THE CAR MOVING AGAIN. LOCAL FORD DEALER DID DIAGNOSIS AND CONCLUDED THE THROTTLE CONTROL BODY WAS BAD, TO FIX THE PROBLEM THEY MUST REPLACE THE THROTTLE CONTROL BODY AND CHARGE ME $450. THEY SAID THERE IS NO WARRANTY ON THE THROTTLE CONTROL BODY, AND PARTS DO GO BAD SOMETIMES. REALLY, IN 4 YEARS? FOR A WELL MAINTAINED, GARAGED CAR AT 34K MILEAGE? THE PROBLEM SMELLS LIKE A DEFECT, NOT A STANDARD WEAR AND TEAR, WHY SHOULD I PAY FOR REPLACING A DEFECT PART? HOW DO I KNOW WHETHER THE NEW PART IS NOT A DEFECT AGAIN? I'M SCARED OF DRIVING ON HIGH WAY. *TR

DRIVER'S SIDE, INSIDE DOOR HANDLE BROKE HAD TO ROLL DOWN WINDOW, REACH OUT AND OPEN USING OUTSIDE HANDLE PART THAT BROKE APPEARS TO BE MADE OUT OF PLASTIC COMMON PROBLEM. *TR

WRENCH LIGHT COMES ON AND THE CAR DOES NOT ACCELERATE! WHOLE VEHICLE SHAKES. FEELS LIKE THE CAR IS GOING TO JUST DIE. NOT HAPPY WITH THE CAR!!! *TR

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING AT VARIOUS SPEEDS, THE AIR BAG LIGHT ILLUMINATED CONTINUOUSLY. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER, WHERE IT WAS DIAGNOSED THAT THE COMPUTER MODULE WAS SHORT CIRCUITING AND NEEDED TO BE REPLACED AND REPROGRAMMED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 58,000.