2010 Ford Fusion Complaint Log

ACCELERATOR SUDDENLY LOST ABILITY TO ACCELERATE AND THE WRENCH LIGHT APPEARED ON THE CONTROL PANEL. AFTER COASTING TO A STOP WAS ABLE TO TURN OFF CAR AND RESTART. THIS HAS RECURRED ~10 TIMES. FORD DEALERSHIP DIAGNOSED AS A FAULTY THROTTLE POSITION SENSOR (TPS). TO REPLACE THEY ORDERED A COMPLETE THROTTLE BODY AND MOTOR ASSY.$185.41 PLUS LABOR. FORD IS UNABLE TO GET THIS REPLACEMENT PART FOR AT LEAST 3 WEEKS SO FAR. . *TR

1 MORNING TRAFFIC, HEAVY STOP AND GO, TOOL LIGHT CAME ON, CAR STALLED, SHAKE AND WOULD NOT ACCELERATE. 2 ANOTHER WHEN I WAS WITH CHILDREN AND STEADY SPEED OF 65MPH ON THE FREEWAY AND ON FAST LANE AND CAR NO WARNINGS SHUT DOWN ACCELERATIONS AND TOOL LIGHT CAME ON. 3 DRIVING WITHOUT TRAFFIC COMING OFF A STOP LIGHT TURNING ON A MAIN STREET AND CAR SHUTS DOWN AGAIN AFTER NO WARNING . TOOL LIGHT COMES ON AND ENGINE LIGHT AS WELL. MANY OTHER INCIDENTS HAVE OCCURRED AND FINALLY AFTER SEVERAL ATTEMPTS TO FIGURE OUT WHAT WAS THE ISSUES THE MECHANIC HAD A CODE OD P2111 THROTTLE BODY SYSTEM WAS THE CAUSE. VERY DANGEROUS AND WHAT IS WORSE THE CAR TESTS ITSELF AND MAKES THE ISSUES GO AWAY FOR A SHORT TIME. *TR

THE FIRST INCIDENT OCCURRED A MONTH AGO. AS I WAS ACCELERATING FROM A STOPPED POSITION AT A STOP LIGHT, THE CAR'S ENGINE SEEMED TO LOSE POWER AND WRENCH (THROTTLE CONTROL/TRANSMISSION) LIGHT CAME ON. I ROLLED TO A STOP AT THE CORNER OF THE INTERSECTION, AND PUT THE VEHICLE IN PARK. IN PARK, THE ENGINE BEGAN TO SHAKE SO, I TURNED THE VEHICLE OFF. AFTER A MINUTE I TURNED THE VEHICLE BACK ON, THE CAR SEEMED TO RUN FINE AFTERWARDS WITH NO CHECK ENGINE LIGHT. I CALLED THE SERVICE CENTER AT THE FORD DEALERSHIP TO FIND OUT IF I SHOULD HAVE THIS CHECKED OUT AND WAS TOLD NO SINCE THE LIGHT WAS NO LONGER ON. TODAY(5/22/13), THE CAR STALLED AGAIN. THIS TIME I WAS GOING 50 MPH AND HAD TO PULL PROMPTLY TO SHOULDER TO AVOID BEING HIT BY THE UNSUSPECTING DRIVER BEHIND ME. I TURNED OFF THE ENGINE AND RESTARTED THE CAR. I WAS ABLE TO GO A FEW FEET BEFORE THE CAR STALLED AGAIN. THIS TIME THE CHECK ENGINE LIGHT CAME ON, AND I AGAIN PULLED OVER AND TURNED THE CAR OFF AGAIN. THIS CONTINUED TO HAPPEN SEVERAL MORE TIMES ON MY DRIVE HOME. I AM HAVING THE CAR TOWED TO A FORD DEALERSHIP TOMORROW TO FIND OUT THE CAUSE. THIS IS VERY DANGEROUS AND THERE WERE SEVERAL TIMES THAT I HAD TO QUICKLY PUT MY HAZARDS ON AND GET TO THE SHOULDER, LUCKILY NEVER CAUSING AN ACCIDENT. *TR ## VIN FAILED ##

MY WIFE DRIVING A 2010 FORD FUSION WITH WAS DRIVING DOWN I 75 IN DETROIT AROUND 9:30 AM TO WORK, WHEN ALL SUDDEN THE ENGINE LOST POWER. THE MAINTENANCE LIGHT ( YELLOW WRENCH) STARTED BLINKING RAPIDLY. SHE COULD NOT ACCELERATE EVEN THOUGH IS WAS PRESSING THE ACCELERATOR PEDAL TO GROUND. THE ENGINE STARTED SHUDDERING AND SHAKING. MY WIFE MANAGED TO STEER THE VEHICLE TOWARDS THE EXIT ON THE HIGHWAY. DRIVERS BEHIND HER STARTED TO BRAKE AS HER VEHICLE STARTED TO SLOW DOWN. SHE MANAGED TO TAKE THE NEXT EXIT AND PULL IN GAS STATION WHERE SHE SHUT THE ENGINE OFF. AFTER ABOUT A 5 MIN SHE STARTED THE CAR. SHE DID NOT FIND ANY PROBLEM. SHE WENT HOME AND CALLED ME. AT HOME I PUT A CODE READER ON THE CAR AND FOUND IT HAD THE ERROR P2111. INVESTIGATING THIS FURTHER TELLS ME IT IS DUE TO FUEL INJECTION THROTTLE BODY. I CALLED THE DEALER HUNTINGTON FORD IN ROCHESTER HILLS, MI WHO WANTS ME TO BRING THE CAR FOR CHECKUP WITH SCANNER ( COSTS ABOUT $96). SINCE THE CAR HAS 58300 MILES ON IT IS NO LONGER COVERED BY FACTORY WARRANTY. I AM CONCERNED THIS IS A SERIOUS SAFETY DEFECT AND NEEDS TO BE COVERED UNDER WARRANTY. I DO SEE THERE A LOT OF PEOPLE WHO HAVE HAS THIS PROBLEM WITH 2010 FORD FUSIONS. *TR

WHILE TURNING INTO A PARKING LOT AT A SPEED LESS THAN 25 MPH MY FORD FUSION 2010 STALLED AND BEGAN SLOWING DOWN DESPITE PRESSING THE GAS PEDAL AND THE WRENCH LIGHT APPEARED. THE CAR WAS PUT INTO PARK AND TURNED OFF. WHEN THE CAR WAS TURNED BACK ON, THE LIGHT WAS GONE AND BEGAN RUNNING NORMAL. CAR WAS THEN PARKED. AFTER 45 MINUTES THE CAR WAS STARTED AGAIN AND DRIVEN AT 25 MPH FOR ABOUT 1 MILE, AFTER STOPPING AT A STOP SIGN AND THEN TURNING ONTO A 2 LANE ROAD THE CAR ENCOUNTERED THE SAME PROBLEM AND WAS UNABLE TO ACCELERATE DESPITE PRESSING THE GAS. THE CAR WAS AGAIN TURNED OFF AND BACK ON, WITH ALL LIGHTS DISAPPEARING AND RUNNING NORMAL. I BEGAN DRIVE DOWN THE ROAD TO MOVE OUT OF TRAFFIC, THE CAR THE ENCOUNTERED THE SAME PROBLEM 3 MORE TIMES IN LESS THAN ONE HALF MILE. A TOW TRUCK WAS CALLED AND CAR WAS TOWED TO A FORD DEALERSHIP. THE FOLLOWING DAY THE FORD DEALERSHIP CALLED TO INFORM US THAT THE PROBLEM WAS THE FUEL THROTTLE BODY THAT NEEDED TO BE REPLACED. THEY INFORMED US THAT THE PART NEEDED TO BE ORDER BUT DID NOT KNOW WHEN IT WOULD BE IN. LATER IN THE DAY UPON TALKING TO THE DEALERSHIP AGAIN THEY INFORMED US THAT THIS PARTICULAR PART WAS CURRENTLY ON BACK ORDER UNTIL JUNE 18TH/ INDEFINITELY. *TR

DRIVING 45 MILES PER HOUR, WHEN CAR JUST STARTED SHAKING THEN STOPPED, GLIDED OVER TO BREAKDOWN LANE. CAR STARTED AGAIN AFTER A MINUTE OR SO WENT ON OUR WAY. NEXT DAY CAR STOPPED AGAIN, TWICE. TOOK IT INTO FORD DEALERSHIP. THEY SAID IT WAS THE THROTTLE BODY AND IS ON BACK ORDER BUT WE CAN CLEAN IT, THEY DID AND CHARGED $250 FOR SERVICE. WELL IT IS HAPPENING AGAIN AND AGAIN. WE BOUGHT THIS CAR BRAND NEW IN 2010 FOR OUR RETIREMENT CAR, IT HAS ONLY 38000 MILES. WE ARE AFRAID TO TAKE LONG TRIPS, SO WE ARE STUCK TO HOME WITH ONLY GROCERY STORE AND OTHER RUNS. WHAT A RETIREMENT!!!!!!!!! WE TRADED IN A 2003 CROWN VICTORIA, FORD OF COURSE. MY FIRST CAR WAS A 1962, GALAXIE 500 AND HAVE HAD FORDS EVER SINCE, CAN SEND YOU PICTURES OF ALL OUR FORDS. NEVER HAD A FORD WITH A PROBLEM, EVER, TALK ABOUT SCARY, WE ARE IN OUT UPPER 60S AND DRIVING THIS CAR IS SO REALLY SCARY. WE DO NOT NEED TO HAVE OR CAUSE AN ACCIDENT. IT KEEPS HAPPENING, SAD FOR US. *TR

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THE ENGINE STALLED WITH THE ILLUMINATION OF THE CHECK ENGINE WARNING INDICATOR. THE FAILURE RECURRED WITHIN 20 MILES FROM THE FIRST OCCURRENCE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO STATED THAT THE FAILURE WAS RELATED TO A FAULTY THROTTLE BODY. THE VEHICLE WAS NOT REPAIRED DUE TO THE PART BEING ON A NATIONWIDE BACK ORDER. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE WAS 33,000. UPDATED 7/22/13 THE CONSUMER STATED THE VEHICLE STALLED OVER 20 MPH. UPDATED 08/01/11

THE ACCELERATOR STOPPED WORKING AS I WAS STARTING TO MOVE AFTER A STOP LIGHT. A LIGHT WENT ON THAT LOOKED LIKE A WRENCH. THE FORD DEALER WAS UNABLE TO DIAGNOSE THE PROBLEM AFTER PAYING $134.20. HAPPENED AGAIN WHILE DRIVING 60 MILES PER HOUR ON THE FREEWAY ON 8/4/2013. THE FORD DEALER REPLACED A VALVE AND WE PAID $291.98. HAPPENED SEVERAL TIMES WHILE DRIVING 60 MPH ON THE FREEWAY ON 8/25/2013. WE RESEARCHED THE PROBLEM ON THE INTERNET AND FOUND SEVERAL DRIVERS WITH THIS MODEL HAD A MALFUNTIONING THROTTLE BODY. WE TOLD THE FORD DEALER HOW TO DIAGNOSE THE PROBLEM. THIS REPAIR COST US $654.13.

DRIVING TO WORK, OUR 2010 FORD FUSION SPUTTERED AND STALLED. AFTER RESTARTING, THE CAR CONTINUED TO SPUTTER AND WE BROUGHT IT INTO THE NEAREST FORD DEALERSHIP. WE WERE INFORMED THAT THE THROTTLE BODY HAD DEGRADED AND NEEDED TO BE REPLACED. THE VEHICLE HAS BEEN SERVICED AT FORD DEALERSHIPS REGULARLY AND ON-TIME. WE REPLACED THE BATTERY LAST MONTH. OUR PROBLEM APPEARS TO REFLECT THE NHTSA'S ONGOING INVESTIGATION OF FORD ELECTRONIC THROTTLE BODY FAILURES. REF: HTTP://WWW.NCCONSUMER.ORG/NEWS%20ARTICLES/NHTSA%20OPENS%20INVESTIGATION%20INTO%202005-2012%20FORD%20ESCAPE%20VEHICLES%20FOLLOWING%20PETITION%20FROM%20NCCC.HTML. *TR

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE ACCELERATING FROM A STOP, THE VEHICLE SUDDENLY LOST ACCELERATION POWER. THE VEHICLE WAS MOVED TO THE SHOULDER WHERE IT WAS SHUT DOWN AND RESTARTED. THE VEHICLE THEN FUNCTIONED NORMALLY. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS DETERMINED THAT THE THROTTLE BODY NEEDED TO BE CLEANED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 40,600.

DRIVING AT APPROXIMATELY 50 MILES/HR WHEN THE CAR STARTED TO HESITATE, THEN NO ACCELERATION AND THE WRENCH LIGHT CAME ON. IMMEDIATELY TURNED ON MY FLASHERS AND PULLED THE CAR TO THE SIDE OF THE ROAD. AFTER TURNING OFF THE CAR AND SITTING THERE FOR ABOUT 5 MINUTES I WAS ABLE TO GET THE CAR SAFELY OFF THE ROAD. *TR

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH, THE TRANSMISSION BEGAN TO VIBRATE EXCESSIVELY IN A JERKING MOTION WITH THE ILLUMINATION OF THE WRENCH WARNING ICON. THE WARNING ICON REMAINED ILLUMINATED UNTIL THE ENGINE WAS TURNED OFF. THE FAILURE RECURRED TEN TIMES WHILE THE CONTACT TRAVELED AT VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS AND THEY WERE UNABLE TO DETECT A PROBLEM. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 82,650.

AFTER HAVING STEERING RACK REPLACED AT A COST OF $2000, I HAD DRIVEN A TOTAL OF AROUND ABOUT 350-400, APPROX. 3 DAYS AFTER HAVING GOTTEN THE CAR BACK AND I GOT THE SAME WARNING SERVICE POWER STEERING, SERVICE ADVANCETRAC. I PARKED THE CAR IMMEDIATELY. AS SOON AS IT WAS TURNED BACK ON, THE POWER STEERING WAS GONE COMPLETELY. HAD TO HAVE IT TOWED BACK TO THE DEALERSHIP. I THEN HAD TO RENT A CAR FOR ANOTHER WEEK WHILE ANOTHER STEERING RACK WAS PUT IN. THE SERVICE MANAGER AT MY DEALERSHIP SAID THAT AN ENGINEER AT FORD TOLD HIM THAT IT WAS A FAULTY COMPONENT IN THE STEERING RACK FOR THIS MODEL CAR. (STILL NO RECALL?) I GOT MY CAR BACK AFTER ANOTHER WEEK AND DROVE FOR ABOUT 250 MILES IN A TOTAL OF 4 DAYS WHEN THE WARNING LIGHT CAME BACK ON. I HAD TO HAVE IT TOWED AGAIN. ALL IN ALL, I HAVE OVER 3000 INVESTED IN THIS REPAIR. HAVE HAD MY CAR TOWED 3 TIMES IN 3 WEEKS. I AM SCARED TO PUT MY TODDLER IN THIS CAR. *TR

FIRST INCIDENT: ON 05/21/2013 CAR HESITATED WHEN PUSHING ACCELERATOR PEDAL AFTER GOING DOWNHILL TO A STOP AND THEN ATTEMPTING TO REACH NORMAL SPEED IN OUR HOUSING DEVELOPMENT (SEE EARLIER REPORT ON 07/18/2013 FOR CONFIRMATION NUMBER: 10525593 AND CAR DEALER RECEIPTS ENCLOSED FOR 05/21/2013). ...UPDATED 08/16/13 *BF SECOND INCIDENT: ON 06/21/2013 CAR DID NOT RESPOND BEYOND IDLE SPEED AFTER PUSHING ACCELERATOR PEDAL TO MOVE FROM STOP LIGHT AND DRIFTED TO NEARBY PARKING LOT WITH NO ACCELERATOR PEDAL RESPONSE BEYOND IDLE POWER (SEE EARLIER REPORT ON 07/18/2013 FOR CONFIRMATION NUMBER: 10525593 AND CAR DEALER RECEIPTS ENCLOSED FOR 06/21/2013) ...UPDATED 08/16/13 *BF *TR

WHILE DRIVING AT A STEADY SPEED OF APPROXIMATELY 45 MPH THE VEHICLE LOST POWER AND WOULD NOT ACCELERATE WHEN I PRESSED THE GAS PEDAL. I TURNED ON MY EMERGENCY FLASHERS AND COASTED INTO THE TURN LANE, TURNED THE VEHICLE OFF AND THEN RESTARTED THE VEHICLE. AFTER RESTARTING THE VEHICLE, I DROVE ANOTHER 3 MILES AND HAD STOPPED TO MAKE A LEFT HAND TURN AND AS I BEGAN TO ACCELERATE INTO THE TURN, THE VEHICLE LOST POWER AGAIN. I TOOK THE VEHICLE TO THE DEALERSHIP AND THEY DIAGNOSED A PROBLEM WITH THE THROTTLE BODY. I BELIEVE THIS IS A VERY SERIOUS SAFETY ISSUE. THE VEHICLE LOSES POWER WITH NO WARNING WHATSOEVER AND VERY LITTLE TIME TO MANEUVER THE VEHICLE INTO A SAFE PLACE. *TR

DRIVING ON THE HIGHWAY WHEN THE WRENCH LIGHT CAME ON, THE CAR BEGAN TO DECELERATE, AND THE GAS PEDAL DID NOTHING. LUCKILY, I WAS IN THE OUTSIDE LANE AND WAS ABLE TO GET TO THE SHOULDER. I LET THE CAR REST FOR A MINUTE, THEN RESTARTED THE CAR AND DROVE WITH NO PROBLEM. MY EXPERIENCE APPEARS IDENTICAL TO THOSE WHO HAVE HAD ISSUES WITH THE THROTTLE BODY. THE PART IS ON BACK ORDER, AND FORD DEALERS CHARGE 3 TIMES AS MUCH AS INDEPENDENT MECHANICS TO FIX IT. IT WOULD SEEM LIKE IF THE PROBLEM IS SO PERVASIVE THAT THE PART IS UNAVAILABLE BECAUSE IT IS USED SO MUCH, THIS SHOULD BE THE SUBJECT OF A RECALL. *TR

WHEN I PULLED OUT INTO TRAFFIC LEAVING WORK, THE ENGINE WENT IDLE AND THE WRENCH LIGHT CAME ON. LOST ALL ACCELERATION. FROM ALL THE COMPLAINTS OF THE SAME ISSUE WITH THE THROTTLE BODY, REALLY HOPE THIS GETS RESOLVED.. *TR

MY CAR'S ENGINE CUT OFF AT 70 MPH GOING DOWN THE INTERSTATE. LUCKILY NO ONE WAS HARMED AS I WAS ABLE TO DRIFT WITH MY FLASHERS TO THE SIDE OF THE ROAD. I CALLED MY LOCAL FORD DEALERSHIP, AND THEY STATED THIS WAS A COMMON PROBLEM IN THE FUSIONS. MY CAR HAS CUT OFF SEVERAL TIMES WHILE DRIVING AROUND TOWN ALSO. IT'S EXTREMELY SCARY AND DANGEROUS TO HAVE NO ACCELERATION IN 65 MPH TRAFFIC. *TR

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE VEHICLE LOST POWER. THE CONTACT PULLED THE VEHICLE OVER AND RESTARTED IT AND BEGAN TO FUNCTION PROPERLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY CONFIRMED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 53,000.

DRIVING CAR ON HIGHWAY AT APPROXIMATELY 55 MPH. THROTTLE BODY WARNING LIGHT CAME ON AND THE VEHICLE DIED IN THE MIDDLE OF THE HIGHWAY. THE INCIDENT HAS HAPPENED ON THE HIGHWAY 4 TIMES SINCE MAY 22, 2013. THE CAR WOULD NOT TURN BACK ON FOR SOME TIME AND NO WARNING LIGHTS WOULD COME ON UPON RESTART. *TR

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING AT 55 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO TWO INDEPENDENT MECHANICS WHO DIAGNOSED THAT THE VENT CANISTER KIT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000. UPDATED 6/3/15*CN UPDATED 10/3/2017*CN

DURING APPROXIMATELY THE FIRST YEAR OF HAVING MY 2010 FORD FUSION, 32 FORD IN BATAVIA OHIO ROTATED TIRES AND BROKE A WHEEL STUD. THEY REPLACED IT UNDER WARRANTY. SINCE THEN, EVERY TIME I HAVE MY VEHICLE SERVICED EVERY 5,000 MILES BY A FORD DEALER, A WHEEL STUD GETS BROKEN. TODAY, 5/19/13 WHILE WASHING MY CAR, I NOTICED A LUG NUT MISSING. THIS DID NOT HAPPEN DURING A SERVICE, IT MUST OF HAPPENED DURING NORMAL DRIVING CONDITIONS. AGAIN, ANOTHER WHEEL STUD IS BROKE OFF. I HAVE HAD ABOUT 5 WHEEL STUDS REPLACED. I AM CONCERNED ABOUT THE SAFETY OF THE CAR AND IF A WHEEL MAY FALL OFF. I KNOW THERE HAS BEEN A RECALL ON THE WHEEL STUDS. A FORD DEALER CHECKED MY VEHICLE REGARDING THIS RECALL (RECALL ID #94246) AND INDICATED MY WHEEL STUDS WERE FINE. OBVIOUSLY NOT! CONCERNED ABOUT THE SAFETY AND COST OF REPAIR ON MY VEHICLE. *TR

MY FUSION WAS TOWED TO THE FORD DEALERSHIP IN ANAHEIM CA. I AM HAVING TO REPLACE MY 2 YEAR OLD CARS: ELECTRONIC THROTTLE MALFUNCTIONED WHILE I WAS DRIVING ON THE FREEWAY IT KEPT STALLING EVEN THOUGH THE ENGINE IS STILL RUNNING, THIS ALSO HAPPENED A MONTH AGO AND I TOOK IT IN AND A DIAGNOSTIC WAS DONE FINDING NOTHING WRONG IT SHOWED NO PROBLEMS, I ALSO VIDEO TAPED THE EVENT. THIS HAPPENED BOTH AT SPEEDS OF 60-65 AND 40 MILES PER HOUR. I AM ON DISABILITY AND IT IS NOW GOING TO COST OVER $400 THAT I CANNOT AFFORD. *TR

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE DECELERATED INDEPENDENTLY AND BEGAN JERKING. THE CONTACT SHUT THE ENGINE OFF AND RESTARTED THE VEHICLE. THE FAILURE RECURRED AND THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THAT THE ELECTRONIC THROTTLE BODY WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 40,000. *TR

WAS DRIVING ON THE FREEWAY AT A CONSTANT SPEED WHEN THE CAR LOST ACCELERATION AND THE WRENCH LIGHT CAME ON. PULLED TO SHOULDER AND CAR SHOOK UNTIL I SHUT THE IGNITION OFF. STARTED BACK UP FINE AND WAS ABLE TO DRIVE AGAIN. IT REPEATED THIS 4 TIMES WITHIN AN HOUR. STILL WAITING ON DEALERSHIP TO "DIAGNOSE" THE PROBLEM SINCE THE CHECK ENGINE LIGHT IS NO LONGER ON. BELIEVE THAT IT IS THE THROTTLE BODY. *TR

THIS SITUATION FIRST CAME TO MY ATTENTION ABOUT 2 MONTHS AGO PULLING OUT OF MY DRIVEWAY. THE CAR STALLED AND WAS UNABLE TO PRESS THE GAS AND THEN SPUTTERED OUT AND SHOOK VIOLENTLY WITH THE CHECK WRENCH SHOWING. I TURNED THE CAR OFF AND THEN STARTED THE CAR AND DROVE OFF. I WAS VERY CONCERNED WHEN THIS HAPPENED AND CALLED THE FORD DEALERSHIP, THEY STATED THAT IT IS MOST LIKELY A THROTTLE BODY OR MAYBE IT WAS JUST A BAD BATCH OF GAS. THEY STATED NOT TO GET IT CHECK UNTIL IT HAPPENS AGAIN, SO OVER THIS WEEKEND AT ALL TIMES I'M HEADING OUT TO MY FRIENDS CAMP GROUND 80 MILES AWAY FROM WHERE I LIVE. WHILE DRIVING ON THE HIGHWAY THE WRENCH WENT ON AND I COULD NOT PRESS THE ACCELERATOR AT 70MPH. I PULLED OVER TO THE SHOULDER AND TURNED IT OFF AS IT SPUTTERED AGAIN. IT STARTED UP AND I WAS ALREADY 60 MILES INTO THE TRIP SO I WENT ON AND 10 MILES MORE DOWN THE ROAD IT STALLED AGAIN AT 60MPH. I FINALLY WAS ABLE TO GET OFF AT THE EXIT AND IT STALLED ABOUT ANOTHER 15 MILES ON A COUNTRY ROAD GOING ABOUT 50MPH WITH NOW WHERE TO PULL OVER AND AT THE BOTTOM OF A HILL. IF A CAR WOULD OF BEEN FOLLOWING ME, IT MOST LIKELY WOULD OF SMASHED INTO MY REAR END WITH THEM NOT BEING ABLE TO STOP IN TIME. . I HAD TO GET THE CAR TOWED 80MILES TO A DEALER SHIP BUT WAS GOING TO CHANGE OUT THE PART MYSELF BUT ALL THE FORD PARTS PLACE ARE OUT OF THE THROTTLE BODY AND THEY HAVE CARS THAT HAVE BEEN WAITING ON THROTTLE BODIES FOR WEEKS. I KNOW IT WAS A THROTTLE BODY BECAUSE OF THE COMPLAINTS ALL OVER THE INTERNET WITH THE 2010 FUSION AND ALSO THE CODE THAT THE COMPUTER READ OFF THAT I BORROWED FORM AUTOZONE. THIS IS NOW GOING TO SIT AT THE DEALERSHIP FOR WEEKS AND THEY ARE TO CHARGE ME ABOUT 500 DOLLARS FOR A CAR PART THAT HAS ONLY 28000 MILES ON IT AND SERIOUS PROBLEMS WITH MALFUNCTONING THROTTLE BODY REPLACEMENTS DO TO ELECTRICAL OR WHATEVER LEMON PART. *TR

WHEN DRIVING MY CAR ON THE INTERSTATE, IT WOULD SHAKE REALLY BAD ANYTIME WE GOT ABOVE 60 MPHS. AT 65, IT WOULD SHUT OFF. THE ENGINE WAS STILL RUNNING THE RPMS WOULD NOT GO ABOVE 1000. WE COULD PUT THE CAR IN NEUTRAL AND RESTART THE CAR - NO GO. TO GET DRIVING AGAIN, WE HAD TO STOP THE CAR COMPLETELY. WAIT 5 MINUTES. AND START AGAIN. THIS HAPPENED 5 TIMES. THE FORD DEALER FOUND A PROBLEM WITH THE ELECTRONIC THROTTLE BODY AND IS REPLACING IT. THE CAR IS OUT OF WARRANTY THOUGH... *TR

I WAS DRIVING AROUND 45 MPH AND THE CAR JUST SHUT DOWN. I WAS ABLE TO PULL OVER AND AFTER A FEW MOMENTS I WAS ABLE TO START THE CAR AGAIN. THE FOLLOWING SATURDAY I WAS DRIVING AROUND 35 MPH AND THE SAME THING HAPPENED. FORTUNATELY, I WASN'T ON THE FREEWAY WHEN THIS HAPPENED. I READ ONLINE THAT THIS IS HAPPENING TO OTHER FUSION OWNERS. I BELIEVE THERE'S A PROBLEM WITH THE THROTTLE BODY GETTING STUCK. *TR

AS I WAS DRIVING SOUTHBOUND OUTER DRIVE BARELY CROSSING PELHAM MY FUSION LOST POWER AS DESCRIBED BY ALL OTHER THOTTLE BODY FAILURES I HAVE READ. I WAS ALMOST REARENDED BY A TRUCK BEHIND ME THAT WAS TRYING TO MAKE THE LIGHT. CURRENTLY, THERE IS A BACKORDER ON THE THROTTLE BODY ASSMBLIES AND I AM OUT OF A VEHICLE UNTIL THEY DELIVER.. *TR

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE VEHICLE STALLED. THE VEHICLE WAS ABLE TO BE RESTARTED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE CONTACT INDEPENDENTLY PERFORMED A DIAGNOSTIC AND RETRIEVED AN ERROR CODE THAT INDICATED THERE WAS A FAILURE WITH THE THROTTLE BODY ASSEMBLY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE WAS REPORTED TO THE MANUFACTURER. THE FAILURE AND CURRENT MILEAGE WAS 76,000.

AT HIGHWAY SPEED THE VEHICLE LOSSES ALL POWER CHECK ENGINE AND WRENCH LIGHT COMES ON. DEALER CLAIMS IT IS A ON GOING ISSUE WITH THE THROTTLE BODY ASSEMBLY. IT MUST BE A WIDE SPREAD PROBLEM SINCE THE PARTS ARE BACK ORDERED FOR WEEKS. I HOPE SOMEONE DOES NOT GET KILLED BEFORE THEY ADMIT IT IS A SAFETY PROBLEM. *TR

WHILE TRAVELING AT HIGHWAY SPEED, THE CAR SUDDENLY LOST THROTTLE CONTROL AND THUS POWER TO THE DRIVE TRAIN. THIS REQUIRED ME TO COAST TO A STOP ALONG THE SHOULDER OF THE INTERSTATE. AFTER GETTING THE VEHICLE TO THE FORD DEALER FOR SERVICE, I WAS INFORMED THAT THE PROBLEM IS WITH THE "THROTTLE BODY". THEY ALSO INDICATED THAT THERE ARE SO MANY FORD FUSIONS CURRENTLY WITH THIS SAME PROBLEM THAT THROTTLE BODY PARTS ARE ON BACKORDER FOR UP TO 2 MONTHS. AND UNFORTUNATELY THE VEHICLE IS UNSAFE TO OPERATE IN ITS CURRENT STATE. I THINK THIS SHOULD WARRANT A RECALL, SINCE IT CAN (AND DID) RESULT IN UNSAFE EVENT FOR THE DRIVER. *TR

I HAD BEEN DRIVING MY 2010 FORD FUSION SEL FOR ABOUT 15 MINUTES ON THE HIGHWAY AT SPEEDS OF 65MPH WHEN SUDDENLY I LOST THE ABILITY TO ACCELERATE OR MAINTAIN SPEED. THERE WAS NO PRIOR WARNING ANYTHING WAS WRONG, AND WHEN IT HAPPENED IT WAS NOT ACCOMPANIED WITH A LOUD NOISE OR JOLT. INSTEAD, THE WRENCH LIGHT ON THE DASH ILLUMINATED AND I BEGAN SLOWING DOWN. APPLYING PRESSURE TO THE ACCELERATOR HAD NO EFFECT. I QUICKLY HAD TO NAVIGATE ACROSS THREE LANES OF TRAFFIC WHILE QUICKLY SLOWING AS I COASTED TO THE SHOULDER OF THE ROAD. AS THE CAR SLOWED BELOW 20 MPH, IT BEGAN NOTICEABLY SHAKING AND SURGING. THIS CONTINUED ONCE AT A COMPLETE STOP. I THEN SHUT THE CAR OFF AND WAITED APPROXIMATELY 10 MINUTES BEFORE TRYING TO START IT AGAIN. IT CRANKED FOR A WHILE BEFORE FINALLY CATCHING. I WAS THEN ABLE TO DRIVE NORMALLY AGAIN AND GET OFF THE HIGHWAY TO A SAFER LOCATION. SINCE THIS OCCURRENCE, I HAVE TAKEN MY CAR TO THE FORD DEALER TWICE. THE FIRST TIME THEY COULD DO NOTHING FOR ME AS "THE SERVICE ENGINE LIGHT DID NOT ILLUMINATE AND THUS NO CODE WAS REGISTERED". AS THE ISSUE CONTINUED AND INCREASED IN FREQUENCY (NOW OCCURRING AT SPEEDS AS LOW AS 20MPH AND 45MPH, AND AS QUICKLY AS 2 MINUTES AFTER LEAVING MY HOUSE), I TOOK THE CAR BACK TO THE DEALER WHERE THEY WERE ABLE TO GET IT TO REPLICATE THE ISSUE WHILE DRIVING IT. THEY DETERMINED IT WAS A BAD THROTTLE BODY. I AM NOW WAITING ON THIS PART WHICH IS CURRENTLY ON BACK ORDER. I WAS TOLD THERE ARE OVER 8,000 ORDERS AHEAD OF ME AND IT COULD BE OVER A MONTH BEFORE THE PART IS READY. AS A RESULT, I HAVE A CAR WHICH IS UNRELIABLE AND TENDS TO STALL EVERY TIME I DRIVE IT. *TR

IN THE PAST MONTH ON SEVERAL OCCASIONS THE THROTTLE DID NOT WORK NOT ALLOWING ME TO ACCELERATE. THE ONLY WAY I COULD CORRECT IT WAS TO TURN THE MOTOR OFF AND RESTART THE CAR. IN A COUPLE OF THESE INSTANCES I WAS IN TRAFFIC AND COULD NOT MOVE THE CAR. I HAVE BEEN TO THE FORD DEALERSHIP WHERE I BOUGHT THE CAR (BUHLER FORD IN EATONTOWN NEW JERSEY) AND THEY HAVE TOLD ME THAT I NEED THE THROTTLE BODY REPLACED BUT THEY ARE UNABLE TO GET THE PART SINCE THEY ARE ON BACK ORDER DUE TO THE NUMBER OF CARS WITH THE SAME PROBLEM AWAITING THE PART. THIS IS A SERIOUS CONDITION THAT IS TOTALLY UNACCEPTABLE AND UNSAFE. I WENT ON LINE AND HAVE FOUND OUT THAT HUNDREDS OF OTHERS ARE HAVING THE SAME PROBLEM. FORD NEEDS TO ISSUE A RECALL ON THESE PARTS AND CHANGE THEM. I HAVE BEEN TOLD THAT IT WILL COST ME NEARLY $500 TO FIX BUT THEY DON'T EVEN KNOW WHEN THEY CAN GET THE PART. *TR

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE WRENCH WARNING ICON ILLUMINATED ON THE INSTRUMENT PANEL AS THE VEHICLE DECELERATED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE AND THEY STATED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 38,000.

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE VEHICLE STARTED TO SHAKE AS IT REDUCED POWER INDEPENDENTLY. THE CONTACT STATED THAT THE FAILURE WAS RECURRING AND THAT ONCE SHE POWERED OFF THE ENGINE AND RESTARTED, THE VEHICLE RESUMED NORMALLY. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS ADVISED THAT THE ELECTRONIC THROTTLE BODY NEEDED TO BE REPLACED. THE CONTACT TOOK THE VEHICLE TO A MECHANIC AND THE ELECTRONIC THROTTLE BODY WAS REPLACED. THE FAILURE MILEAGE WAS UNKNOWN, BUT THE FAILURE MILEAGE WAS 39,000. *TR

I HAVE A 2010 FORD FUSION AND HAVE BEEN HAVING THIS PROBLEM FOR A WHILE NOW WHERE MY CAR WHILE DRIVING WILL JERK REALLY HARD THAN START VIBRATING AND THEN COME TO A HALT, I WILL PUT THE CAR IN PARK AND TURN THE CAR OFF AND RESTART AND DRIVE AGAIN THEN THE SAME THING WILL HAPPEN THIS TIME THE ENGINE LIGHT COMES ON I TOOK MY CAR TO THE MECHANIC AND THE FORD DEALERSHIP AND BOTH TOLD ME THAT ITS THE THROTTLE BODY AND ITS ON BACK ORDER AND HAS BEEN ON BACK ORDER FOR SOMETIME NOW I HAVE DRIVEN MY CAR AND ITS KEEPS HAPPENING OVER AND OVER AGAIN NOW I AM NO LONGER DRIVING MY CAR AND HAD TO RENT A CAR WHICH IS CAUSING A FINANCIAL BURDEN BUT I HAVE NO CHOICE TIL THE PART COME IN FOR MY CAR TO BE REPAIRED. I WAS ALSO TOLD BY THE FORD DEALERSHIP THAT THIS IS A VERY BIG PROBLEM WITH THE FORD FUSION I HOPE THIS PROBLEM IS RESOLVED SOON AND MY CAR IS EITHER REPAIRED OR REPLACED I NEED MY CAR TO GET BACK AND FORTH TO WORK ! I ALSO FEEL THAT I SHOULD BE REIMBURSED ONCE MY VEHICLE IS REPAIRED AND FOR THE RENTAL OF ANOTHER VEHICLE TO GET BACK AND FORTH TO WORK AS I CAN NO LONGER DRIVE MY CAR DUE TO THIS SAFETY HAZARD. *TR

I WAS TRAVELING ON THE KENNEDY EXPRESSWAY IN CHICAGO AT ABOUT 4:30 PM AT RUSH HOUR TIME. THE LITTLE WRENCH LIGHT CAME ON THE DASHBOARD WITHOUT WARNING OR ANY KIND OF NOTICE AND I COULD NOT ACCELERATE AT ALL. WHEN I TOUCHED THE GAS PEDAL NOTHING HAPPENED AT ALL. I MANAGED TO GET OFF ON THE NEAREST EXIT AND WAS BLOCKING TRAFFIC. FINALLY I TRIED SHUTTING OFF THE VEHICLE AND THEN RESTARTING IT. THIS SOLVED THE PROBLEM TEMPORARILY. THIS HAPPENED TO ME THREE TIMES INTERMITTENTLY, TWICE ON THE HIGHWAY AND ONCE AS I WAS TRYING TO MAKE A LEFT TURN AT A BUSY INTERSECTION. NO WARNING. THE LIGHT COMES ON AND YOU HAVE NO ACCELERATION. I'M BEING TOLD IT COULD BE THE THROTTLE BODY. *TR

TRANSMISSION IS SHIFTING VERY HARD AND SLIPPING. IT WILL JERK THE WHOLE CAR AND SOMETIMES NOT MOVE AT ALL AND REV UP TO 4000RPM. I HAVE CALLED MY LOCAL DEALERSHIP TO SETUP AN APPOINTMENT AND THEY WONT EVEN LOOK AT IT. *TR

ON MAY 13, 2013, AT APPROXIMATLEY 8:30AM, ON I-40 WESTBOUND AT 70MPH THE ENGINE SUDDENLY COMPLETLY LOST POWER/THRUST AND THE "WRENCH" LIGHT (THROTTLE BODY INDICATOR). ALL ELECTRICAL COMPONENTS WERE STILL ON, BUT THE GAS PEDAL WOULD NOT RESPOND. THE ENGINE WAS SPUTTERING AND SEEMED TO BE "CHOKING". I PUT ON THE HAZARD INDICATORS, PULLED OVER TO THE SIDE OF THE ROAD AND IMMEDIATELY TURNED THE CAR OFF. I CHECKED MY OWNERS MANUAL AND IT STATED THAT IF THE LIGHT REMAINED ON I HAD AN ISSUE WITH THE THROTTLE BODY. I TURNED THE CAR ON AND THE LIGHT DID NOT COME ON OR DEMONSTRATE ANY INDICATION OF TROUBLE, SO I CONTINUED DRIVING TO MY DESTINATION. UPON REACHING MY DESTINATION, I CONTACTED THE LOCAL DEALERSHIP IN THE AREA, EXPLAINED WHAT HAPPENED AND DROPPED IT OFF FOR THEM TO DIAGNOSE. AFTER LEAVING IT WITH THE DEALERSHIP FOR TWO DAYS, THE DEALERSHIP COULD NOT REPLICATE THE PROBLEM BUT STATED THAT IT WAS THE THROTTLE BODY AND THAT SPECIFIC PART WAS BACK-ORDERED UNTI JUNE. WITH NO OPTIONS AVAILABLE, I PAID THE DIAGNOSTIC FEE OF $130.71 AND DECIDED TO TRY TO DRIVE IT HOME. ON MAY 16TH, 2013, AT APPROXIMATELY 10:30AM, ON I-81 SOUTHBOUND AT 70MPH THE SAME EXACT ISSUE OCCURED AGAIN. I PUT ON THE HAZARD INDICATORS, PULLED OVER TO THE SIDE OF THE ROAD AND IMMEDIATELY TURNED THE CAR OFF. THIS TIME WHEN I TURNED THE CAR BACK ON, THE "ENGINE" LIGHT CAME ON (NO "WRENCH" LIGHT). LEAVING THE CAR RUNNING, I CHECKED MY OWNERS MANUAL AND IT STATED TO DRIVE IT TO THE CLOSES DEALERSHIP. UPON REACHING THE DEALERSHIP, I EXPLAINED THE REPEATED TROUBLE I HAD HAD, WHAT THE PREVIOUS DELAERSHIP HAD STATED AND THAT THE CAR WAS STILL RUNNING SO THEY COULD DIAGNISE IT WITHOUT HAVING TO REPLICATE THE PROBLEM. THE DAGNOSTIC INDICATED CODE P2111 (THROTTLE BODY STUCK OPEN-REPLACE THROTTLE BODY). THEY INSTALLED IT, I PAID THE TOTAL SERVICE FEE OF $381.91 AND DROVE THE REST OF THE WAY HOME. *TR

WHILE DRIVING ~70 MPH, MY CAR STALLED - THE GAS WAS NO LONGER RESPONSIVE AND THE RPM WENT TO 1K. I WAS FORTUNATE ENOUGH TO BE ABLE TO PULL OVER AND STOP MY CAR. BETWEEN THE SPEEDS OF 5 AND 0 ZERO MILES AN HOUR, THE ENGINE SHOOK VIOLENTLY (I HAVE WITNESSED THIS WITH THE HOOD UP - IT IS ABNORMAL) AND THE WRENCH SYMBOL TURNED ON AS WELL AS THE CHECK ENGINE LIGHT. I WAS ABLE TO RESTART THE VEHICLE WITHIN MINUTES AND DRIVE NORMALLY. HOWEVER, THIS EVENT REPEATED ITSELF EVERY 30 TO 60 MILES ON A 300 MILE TRIP. AFTER THIS TRIP, THE VEHICLE WAS "FINE" FOR ABOUT SIX WEEKS, 1000-1500 MILES - CITY OR HIGHWAY. HOWEVER, THE BATTERY DIED AT ONE POINT. ALSO, THERE WERE TIMES WHEN THE GAS WAS NOT RESPONSIVE - IT WOULD HICCUP. OCCASIONALLY THE HICCUP WOULD OCCUR DURING ACCELERATION. ON 6/20, THE EVENT OCCURRED ONCE MORE, BUT AT LOW SPEED AND DURING DECELERATION - 30-40 MPH. I WAS ABLE TO RESTART THE CAR TWICE AND DRIVE ANOTHER HALF A MILE TO A PARKING SPOT. FOUR HOURS LATER, I TRIED AGAIN. I WAS ABLE TO DRIVE HALF A MILE WITHOUT INCIDENT, BUT NEEDED TO RESTART THE CAR 5 TO 7 TIMES TO REACH A PARKING SPOT. THE CAR WAS TOWED TO A DEALERSHIP WHERE ERROR CODE P2112 WAS PRODUCED. FURTHER INVESTIGATION BY THE TECHNICIANS SUGGESTED PART DS70-9E926-D, ALL OR PART OF THE ELECTRONIC THROTTLE BODY. TSB 10-21-6 ADDRESSES A SIMILAR PAIR OF PARTS IN 7T4Z-9E926-FA AND 8S4Z-9E926-B LABELED "ELECTRONIC THROTTLE BODY" AS WELL. THE PART IS CURRENTLY UNDER BACK ORDER WITH NO ETA ON THE BACK ORDER. THIS APPEARS TO BE INDICATIVE OF A SIGNIFICANT PROBLEM ON A BROAD SCALE WITHIN THE COMPANY'S VEHICLES. THE RED MCCOMBS DEALERSHIP IS CURRENTLY TAKING THE POSITION THAT MY CAR/CAR PART IS NOT COVERED UNDER A WARRANTY. I BELIEVE THIS IS A SERIOUS SAFETY CONCERN THAT IS THE RESPONSIBILITY OF FOMOCO AND SHOULD BE COVERED UNDER WARRANTY OR TAKEN CARE OF BY RECALL. *TR

DRIVING DOWN THE ROAD, MY CAR LOOSES POWER, THE GAS PETAL HAS NO EFFECT ON THE ENGINE. I PRESS THE PETAL AND IT HAS NO RESPONSE, NO RPM RESPONSE. EACH TIME I MUST PULL OVER, PUT THE CAR IN PARK AND SHUT THE CAR OFF (REBOOT). IT APPEARS TO BE A THROTTLE BODY ISSUE - IT CONTINUES TO TAKE PLACE AT VARIABLE SPEEDS AND WITH AND WITHOUT CRUISE CONTROL TURNED ON. IT'S TAKEN PLACE SEVERAL TIMES ON THE INTERSTATE, CAUSING ME TO CROSS 2 LANES OF TRAFFIC TO "REBOOT" MY CAR. IT'S TAKEN PLACE FOR RTHE PAST 10K MILES - GETTING MORE FREQUENT EACH WEEK. *TR

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE JERKED AND THE RPMS DECREASED. THE FAILURE WAS EXPERIENCED MULTIPLE TIMES. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.

WHILE DRIVING AND MAKING A TRANSITION FROM THE 101 CA FW TO THE 110 SANTA MONICA, I PROCEEDED TO GIVE THE CAR MORE GAS TO GET UP TO SPEED OF THE CURRENT TRAFFIC FLOW BUT MY CAR LOST ALL ACCELERATION. A LITTLE WRENCH LIGHT STARTED FLASHING BUT THE CAR WAS QUICKLY SLOWING DOWN. THE CARS STARTED IDLING HEAVING BUT STILL NO ACCELERATION. I QUICKLY PUNCHED MY HAZARD AS I HAD MY 3 CHILDREN IN THE CAR WITH MY AND TRAFFIC WAS COMING. I WAS ABLE TO MAKE IT TO THE FIRST LANE TO TRY TO EXIT THE FREEWAY. THE CAR LITERALLY ROLLED TO EXIT OFF 9TH STREET AND JUST GLIDED DOWN THE OFF-RAMP. A VERY TERRIFYING EXPERIENCE AS CARS HAD TO TAKE EVASION ACTIONS TO AVOID REARENDING ME. I WAS ABLE TO PULL THE CAR OVER SAFE ON THE FIRST AVAILABLE STREET. I PUT THE CAR IN PARK IT STARTED RATTLING HARDER. I THEN SHUT OFF THE ENGINE, TURNED EVERYTHING OFF (AIR/RADIO) AND UNPLUGGED MY PHONE CHARGER. I WAITED ABOUT 3 MINUTES AND THEN STARTED THE CAR UP AGAIN LIKE NOTHING. I PROCEEDED TO TAKE SIDE STREET. IT WAS ABOUT 2 WEEKS LATER VERY NEXT DAY THE CAR STARTED UP AS NORMAL BUT ON MY WAY TO WORK WHILE IN THE PROCESS OF GETTING INTO THE FREEWAY AND AS BEGAN TO GIVE THE CAR GAS TO MERGE IN I LOST ALL ACCELERATION AGAIN. THE LITTLE WRENCH LIGHT CAME AND THE HARD RATTLING STARTED BUT THIS TIME THE ENGINE LIGHT CAME ON. HUSBAND DROVE IT BACK TO THE DEALER AT 5MPH RATTLING AND ALL AN WE WERE TOLD IT WAS THE THROTTLE. THE DEALER SAID IT WOULD TAKE 10 BUSINESS DAY TO GET THE PART AND REPLACE IT SO A RENTAL WAS PROVIDED. THE VERY NEXT DAY DEALER SAID TO PICK UP CAR AS THE THROTTLE HAD BEEN DRAINED AND RESET NOT REPLACED. NOT SURE I UNDERSTAND WHY THEY ARE NOT FIXING THE CAR BY REPLACING THE PART IF SO MANY ISSUES ARE BEING REPORTED. REFUSING TO PICK UP CAR TILL PART IS REPLACED AND THEY CAN GUARANTEE ME THIS ISSUE WONT RECUR. *TR

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE WOULD NOT ACCELERATE. THE CONTACT SHUT THE ENGINE OFF AND WAS ABLE TO DRIVE WITHOUT FAILURE AFTER RESTARTING THE VEHICLE HOWEVER, THE FAILURE SOON RECURRED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THAT THE THROTTLE BODY WOULD HAVE TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 39,000.

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE RECURRED FOUR TIMES WITHIN A THIRTY DAY PERIOD. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS BUT THE FAILURE COULD NOT BE REPLICATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 39,600.

I WAS DRIVING ON 1-95 IN VIRGINIA IN THE LEFT LANE EARLY IN THE MORNING WITH MY CRUISE CONTROL SET. ALL OF A SUDDEN MY CRUISE CONTROL SHUT OFF AND MY CAR STARTED TO SLOW DOWN VERY FAST. I WAS LUCKY THAT NO ONE WAS BEHIND ME IN THE LEFT LANE OR ELSE I COULD HAVE BEEN IN AN ACCIDENT. AFTER SITTING ON THE SIDE OF THE HIGHWAY FOR A FEW MINUTES I RESTARTED MY CAR AND WAS ABLE TO DRIVE ON THE ROAD AGAIN. ABOUT 30 MINUTES LATER MY CAR DID THE SAME THING WHERE THE GAS PEDAL WOULDN'T WORK AND THE WRENCH LIGHT CAME ON. THE PART OF THE HIGHWAY DID NOT HAVE VERY MANY EXITS SO I HAD TO START MY CAR UP AGAIN IN ORDER TO MAKE IT TO AN EXIT WITH A FORD DEALERSHIP. ONCE AT THE FORD DEALERSHIP I LEFT MY CAR TO BE LOOKED AT THE NEXT DAY. THE FORD DEALERSHIP CALLED ME TO TELL ME IT WAS THE THROTTLE BODY AND IT WAS GOING TO BE $600. I WENT IN TO BUY THE PART TO TRY AND REPLACE IT MYSELF AND TOLD THE CAR DEALERSHIP THAT I WAS VERY UPSET BECAUSE MY CAR WASN'T EVEN 3 YEARS OLD YET AND THAT I WAS STILL PAYING ON MY LOAN. THE SUPERVISOR SAID THEY HAD SEEN THIS ISSUE ON OTHER FUSIONS AND WAS GOING TO ONLY CHARGE ME $300 FOR THE PART AND THEY WOULD HANDLE PAYING FOR THE LABOR COSTS. THIS IS A SERIOUS ISSUE THAT IS VERY DANGEROUS ESPECIALLY WHEN IT HAPPENS ON THE HIGHWAY. *TR

WHILE DRIVING ON THE HIGHWAY AT APPROXIMATELY 65 MPH, THE CAR LOSS ALL POWER AND THE TRANSMISSION BEGAN TO VIBRATE EXCESSIVELY IN A JERKING MOTION WITH AN ILLUMINATION OF THE WRENCH SYMBOL. THE WARNING INDICATOR REMAINED ILLUMINATED UNTIL THE ENGINE WAS TURNED OFF. THE FAILURE OCCURRED NINE TIMES AT VARIOUS SPEEDS WHILE TRYING TO GET HOME. THE CHECK ENGINE LIGHT CAME ON REMAINED ON ONCE WE ARRIVED HOME. CAR HAS BEEN AT FORD DEALER FOR TWO WEEKS NOW WAITING ON A FUEL BODY THROTTLE WHICH IS APPARENTLY ON BACK ORDER NATIONWIDE. WHY THERE IS NOT A RECALL ON THIS VERY DANGEROUS MECHANICAL ISSUE IS BEYOND ME! *TR

THE FIRST TIME I WAS DRIVING WAS MAY 11, 2013 I WAS GOING 40 MILES AN HOUR. ALL OF A SUDDEN THE CAR STARTING SLOWING DOWN TO ZERO AND THE WRENCH LIGHT CAME ON SO I PULLED OFF THE ROAD. I TURNED THE CAR COMPLETELY OFF AND RESTARTED THE CAR AFTER A FEW MIN. THIS TIME IT GOT ME HOME WITH NO ISSUES. THIS HAPPENED AGAIN TODAY JUNE 12, 2013. I WAS DRIVING ABOUT 35 MILES AN HOUR AND IT JUST QUIT (THROTTLE POWER OUTAGE) SCARED THE DAY LIGHTS OUT OF ME ONCE MORE. AGAIN, I PULLED OVER AND RESTARTED THE CAR AFTER A PAUSE. I THEN DROVE IMMEDIATELY TO BO BEUCKMAN OF WEST COUNTY, ELLISVILLE, MO. THEY PUT A CALL INTO FORD HOTLINE. I WAITED FOR AN HOUR THEY STILL DID NOT RETURN A CALL. RANDY TOLD ME THAT HE THOUGHT IT MAYBE A THROTTLE ISSUE. HE CALLED FOR THE PART AND IT IS ON BACK ORDER. (THAT IS NOT A GOOD SIGN) I TOLD HIM I DID NOT FEEL COMFORTABLE DRIVING THE CAR---AFRAID SOMEONE MIGHT HIT ME IF IT STALLS AGAIN. HE COULD NOT GIVE ME A LOANER CAR OR SATISFACTION, JUST TOOK MY CELL NUMBER AND WILL CALL BACK WHEN HE HEARS FROM FORD. ON LINE, I SEE THIS IS A MAJOR ISSUE. WHY WASN'T THERE A RECALL FOR REPLACING THE THROTTLE BODY. I AM VERY UPSET WITH FORD AND SCARED TO DRIVE MY CAR UNTIL THEY FIND OUT WHAT IT IS FOR SURE AND THE BACK ORDER ISSUE. PLEASE HELP ME. *TR

ON THREE SEPARATE OCCASIONS, THE CAR COMPLETELY LOST POWER. IT COMPLETELY CEASED TO FUNCTION WITHOUT WARNING. FORTUNATELY, MY DAUGHTER WAS NOT INJURED. HOWEVER, IF THIS WOULD HAVE OCCURRED AS SHE DROVE AT HIGHWAY SPEED, SHE COULD HAVE BEEN KILLED. AFTER DURING SOME RESEARCH, I DISCOVERED THAT THE PROBLEM WAS MOST LIKELY THE THROTTLE BODY. WE TOOK IT TO THE DEALERSHIP WHERE IT WAS PURCHASED. THEY CONFIRMED MY SUSPICIONS. IT TOOK CLOSE TO A WEEK FOR THE PART TO COME IN - BECAUSE - THE SERVICE MANAGER TOLD ME - THERE WAS A HUGE WAITING LIST FOR THIS PART BECAUSE THEY KEEP FAILING. (PLUS, SHE WAS WITHOUT A CAR.) HE TOLD ME THAT FORD REALLY DOESN'T SEE THE NEED FOR A RECALL AT THIS TIME, EVEN THOUGH THEY ARE WELL AWARE OF THE PROBLEM. PEOPLE COULD DIE. ON ONE OCCASION, HER CAR FAILED GOING DOWN A VERY STEEP AND WINDING HILL. FORTUNATELY, SHE WAS ABLE TO PULL OFF OF THE ROAD. FORD'S ATTITUDE ABOUT THIS IS CRIMINAL. MY OTHER DAUGHTER ALSO HAS A FUSION. I WORRY DAILY ABOUT HER SAFETY. I AM CONSIDERING GETTING THE THROTTLE BODY CHANGED JUST TO KEEP HER SAFE. *TR