2011 Ford Fusion Complaint Log

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED FORD LINCOLN OF COOKEVILLE AT (931) 284-4509 (1600 INTERSTATE DR, COOKEVILLE, TN 38501) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. AUTONATION FORD BRADENTON (5325 14TH ST. W. BRADENTON, FL, 34207) SOLD THE VEHICLE WITHOUT DISCLOSING THE RECALL. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUES. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT *TR

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED TROPICAL FORD AT (407) 851-3800 (LOCATED AT 9900 S ORANGE BLOSSOM TRAIL, ORLANDO, FL 32837) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) WAS RECEIVED IN JUNE OF 2016. AFTER CONTACTING AN UNKNOWN LOCAL DEALER IN QUEENS, NY, THE CONTACT WAS INFORMED THAT PARTS WERE NOT AVAILABLE AND NO ESTIMATED TIME TO RECEIVE THE PARTS COULD BE GIVEN. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN LOOKUP CONFIRMED PARTS WERE NOT AVAILABLE.

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (VISTA FORD LINCOLN OF OXNARD, 1501 AUTO CENTER DR, OXNARD, CA 93036) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT CALLED FORD OF VENTURA (3440 E MAIN ST, VENTURA, CA 93003) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND INFORMED THE CONTACT TO SUBMIT HER CONCERNS IN WRITING. THE CONTACT WAS REFERRED TO NHTSA. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL - DELIVERY/MANUFACTURE STILL HAVE NOT REPLACED PASSENGER AIRBAG INFLATOR ISSUE OR PROVIDED ALTERNATIVE TRANSPORTATION/SOLUTION. USE PASSENGER SEAT/AREA DAILY AS COMMUTE WITH WIFE AND 2 CHILDREN. LIVE IN A HIGH-HUMIDITY STATE (FL) WHICH IS AT A GREATER RISK.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. SAWGRASS FORD (14501 W SUNRISE BLVD, SUNRISE, FL) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL - THE AIRBAG, TAKATA RECALL, WAS ISSUED IN 2016 & I'VE BEEN TRYING TO GET THIS REPLACED SINCE 2016. THE FORD DEALERSHIPS AROUND LAFAYETTE, LA STILL DO NOT HAVE THIS PART IN STOCK FOR IT TO BE FIXED/REPLACED. THIS IS A VERY UNSAFE (& COULD BE DEEADLY) ISSUE THAT MUST BE FIXED AS SOON AS POSSIBLE!!!!!!!!!!!!!!!!

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE CONTACT CALLED MOSSY FORD AT 858-273-7500 (4919 MISSION BAY DR., SAN DIEGO, CA 92109) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. ARCENEAUX FORD (1111 OLD HWY 90 W, NW IBERIA, LA) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. **TR CONSUMER STATED IT SHOULD NOT TAKE THIS LONG TO FIX THIS EXTREMELY HAZARDOUS PROBLEM. WE HAVE BEEN TRYING TO GET THIS RECALL TAKEN CARE OF TO NO AVAIL! UPDATED 10/19/18*JB

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE CONTACT CALLED LANDERS FORD AT 901-854-3600 (LOCATED AT 2082 W POPLAR AVE, COLLIERVILLE, TN 38017) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL: IT HAS BEEN (2) YEARS SINCE I WAS FIRST NOTIFIED ABOUT THE NEED TO HAVE THE AIRBAG(S) REPLACED. I AM AWARE THAT MILLIONS OF VEHICLES ARE AFFECTED. BUT AFTER TWO YEARS, MILLION OF NEW VEHICLES WITH AIR BAGS HAVE BEEN PRODUCED. YET AN AIRBAG FOR THIS RECALL IS YET PRODUCED? NHTSA, PLEASE DO YOUR JOB AND GET IT DONE!! RESPECTFULLY, (XXXX) PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE CONTACT CALLED SEVERAL DEALERS, INCLUDING RAMP MOTORS AT 631-473-1550 (LOCATED AT 4869 NESCONSET HWY, PORT JEFFERSON STATION, NY 11776) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED RIVERSIDE FORD LINCOLN (2089 RIVERSIDE DR, MACON, GA 31204, 877-725-7718) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: CAS-114848-66. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *DT

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED SCENIC FORD (1992 ROCKFORD ST, MOUNT AIRY, NC 27030-5202, (336) 789-9591) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. KEARNY PEARSON FORD (7303 CLAIREMONT MESA BLVD, SAN DIEGO, CA 92111, (858) 560-5544) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *DT CONSUMER STATED AIRBAG RECALL REPAIR COMPLETED ON DEC.18, 2018. *JB

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL SEIZED AND THE POWER STEERING ABILITY WAS LOST. IN ADDITION, THE STABILITY CONTROL, SERVICE POWER STEERING NOW, AND SERVICE ADVANCE TRAC WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING), BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES WHERE IT WAS DIAGNOSED WITH A GEAR ISSUE RELATED TO THE RECALL. THE GEAR WAS REPLACED SEVERAL TIMES, BUT THE FAILURE PERSISTED. THE DEALER STATED THEY WOULD CONTACT THE FORD RECALL CENTER TO HAVE THE RECALL REOPENED OR ELSE THE CONTACT WOULD HAVE TO PAY FOR THE REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 63,000.

TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE DRIVING 65 MPH, THE POWER STEERING SERVICE FAULT WARNING LIGHT ILLUMINATED AND THE POWER STEERING SEIZED. THE VEHICLE WAS TURNED OFF AND ON, BUT THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE REPAIR FAILED TO REMEDY THE FAILURE. THE CONTACT STATED THAT THE FAILURE RECURRED THREE TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 160,000.

DRIVER DOOR WILL NOT OPEN FROM THE INSIDE THIS IS HIGHLY UNSAFE AND SHOULD BE TAKEN SERIOUSLY FORD HAS BEEN MADE AWARE OF THIS FROM MANY PEOPLE AND HAS RECALLED OTHER YEARS OF THIS MODEL FOR THE SAME THING. I SHOULDN'T HAVE TO REACH OUTSIDE MY WINDOW TO OPEN THE DRIVER DOOR

WHILE DRIVING WHENEVER I STOPPED OR SLOWED TO TURN THE ENGINE WOULD START TO NOT PULL AS IF NOT GETTING GAS, THE CARE WOULD START SHAKING. HAPPENS WHENEVER SLOWING THEN TURNING OR PULLING OFF FROM A STOPPED POSITION

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT THE FUEL MALFUNCTION WARNING INDICATOR REMAINED ILLUMINATED FOR AN EXTENDED PERIOD OF TIME. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V793000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS REPAIRED BY THE DEALER, BUT THE WARNING INDICATOR CONTINUED TO REMAIN ILLUMINATED FOR MONTHS. THE VEHICLE WAS TAKEN TO A SECOND DEALER AND REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

DRIVERS SIDE DOOR INSIDE HANDLE BROKE AND DOOR WOULD NOT OPEN. THE VEHICLE WAS PARKED AT THE TIME IN MY DRIVEWAY. THIS IS A SAFETY ISSUE BECAUSE BEING ABLE TO EGRESS FROM AN AUTO WHEN IN AN EMERGENCY SITUATION IS IMPERATIVE.

STOPPED CAR IN A PARKING LOT GOT OUT TO REFEREE A SPORTING EVENT. RETURNED TO CAR AND THERE WAS NO POWER STEERING WHEN I STARTED THE CAR. THE ELECTRONIC INDICATORS TOLD ME TO HAVE THE ELECTRONIC STEERING MODULE SERVICED. I WAS ABLE TO DRIVE THE CAR HOME BUT IT WAS EXTREMELY DIFFICULT TO TURN THE WHEELS. THIS HAS BEEN BE AN INTERMITTENT PROBLEM FOR A YEAR NOW BUT WOULD STRAIGHTEN ITSELF OUT BY TURNING OFF AND ON THE IGNITION. THIS TIME THAT PROCESS DID NOT STRAIGHTEN OUT THE PROBLEM. I CONTACT FORD VIA THEIR ON-LINE COMPLAINT DEPARTMENT. FORD REPLY BACK TO ME WAS THAT ALTHOUGH THERE WAS A RECALL FOR THIS PARTICULAR PROBLEM MY VEHICLE IDENTIFICATION NUMBER WAS NOT PART OF THE RECALL. FORD ALSO ASKED ME TO TAKE THE CAR TO MY DEALER TO REMEDY THE SITUATION. SINCE THIS IS A KNOWN SAFETY PROBLEM WITH THIS MAKE, MODEL AND YEAR FORD SHOULD FIX THE PROBLEM. I AM NOW PAYING FOR A CAR LOAN FOR A CAR I CANNOT DRIVE.

MY SON AND HIS NEW FAMILY WERE GOING ACROSS A MAJOR INTERSECTION WHEN THE CAR JUST DIED. THEY WERE ALMOST HIT BY OTHER CARS. THEY COASTED ACROSS THE INTERSECTION, THEN SHUT THE CAR OFF THEN RESTARTED IT IT DROVE FOR A FEW FEET THEN DIED AGAIN. MY SON PULLED TO THE SIDE OF THE ROAD. THERE WAS ALSO TWO CHILDREN IN THE CAR, 3 YEAR OLD AND 2 MONTH OLD. I HAD IT TOWED TO A DEALER. THEY TOLD ME IT WAS THE THROTTLE BODY THAT FAILED. THEN I DID RESEARCH AND FOUND THIS WAS A COMMON PROBLEM FOR THIS CAR,AND THAT MANY PEOPLE WERE ALSO INVOLVED IN NEAR MISSES AND OR ACCIDENT.

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT THE DRIVER SIDE DOOR FAILED TO OPEN WHEN USING THE INTERIOR LATCH. AS A RESULT, THE CONTACT HAD TO CLIMB OVER TO THE PASSENGER SIDE IN ORDER TO EXIT THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 109,000.

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE PURGE VALVE CANISTER FAILED. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND THEY STATED THAT THEY FULFILLED THEIR RESPONSIBILITY FOR THE RECALL. THE VEHICLE WAS RETURNED TO THE MECHANIC AND REPAIRED. ONE MONTH PRIOR TO THE FAILURE, THE VEHICLE WAS TAKEN TO THE DEALER TO BE REMEDIED PER NHTSA CAMPAIGN NUMBER: 15V793000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 125,000. UPDATED 07/14/16*LJ *CN

DAUGHTER SAYS HER FUSION STEERING LOCKED TIGHT AT LOW SPEED IN A PARKING LOT AND SHE COULDN'T TURN THE STEERING WHEEL. TOOK IT TO DEALERSHIP. THEY SAY THE RACK AND PINION AND THE ELECTRONIC MODULE NEED TO BE REPLACED AT A COST OF $1600.

MY DRIVER SIDE DOOR LATCH WOULD NOT OPEN... WENT TO THE DEALERS AND THEY TOLD ME THAT 2012 , 2013 HAVE BEEN RECALLED BUY NOT MY YEAR.

2011 FORD FUSION. THE POWER STEERING SERVICE WARNING LIGHT WAS ILLUMINATED, THE VEHICLE WAS TAKEN TO 2 FORD DEALERSHIPS FOR SERVICE. BOTH DEALERSHIP REPAIRED AND CLEARED THE CODES, BUT ITS STILL A PROBLEM. ITS BEEN A PROBLEM FOR 6 MONTHS. THEY WANT TO CHARGE ME 3000.00 TO REPLACE THE WHOLE STEERING SYSTEM. ANOTHER ISSUE I HAVE IS THE DRIVER DOOR WILL NOT OPEN FROM THE INSIDE. I HAVE TO PUT THE WINDOW DOWN TO OPEN THE DOOR FROM THE OUTSIDE. THIS MOVE IS UNSAFE. FORD SHOULD BE AWARE OF THIS.

CHECK FUEL FILL INLET THE LIGHT STAY ON

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT THE INTERIOR DRIVER'S SIDE DOOR HANDLE FRACTURED TWICE IN THREE YEARS. THE DOOR HANDLE WAS REPAIRED IN 2016 FOR THE SAME FAILURE. THE CONTACT HAD TO MANEUVER THE DOOR LOCK OR REACH OUTSIDE THE VEHICLE TO OPEN THE DOOR FROM THE OUTSIDE. KENNY ROSS FORD (104 BLACK HILL RD, IRWIN, PA 15642, (724) 864-3601) WAS EXPECTED TO REPAIR THE VEHICLE ON MAY 7, 2019. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 38,000. *BF CONSUMER STATED THE MAIN CONCERN IS IF THERE IS A BATTERY/POWER FAIL WHERE THE WINDOW DOESN'T OPEN OR IF THERE IS A FIRE OR INCIDENT WHERE EXITING THE VEHICLE IS NECESSARY. *JB

TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE THE VEHICLE WAS STATIONARY OR WHILE DRIVING VARIOUS SPEEDS, THE AIR BAG INDICATOR ILLUMINATED WHEN THE PASSENGER SEAT WAS OCCUPIED. THE CONTACT STATED THAT THE INDICATOR REMAINED ILLUMINATED UNTIL THE PASSENGER WAS NO LONGER SEATED. THE MANUFACTURER AND DEALER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.

IT HAS BEEN OVER 19 MONTHS SINCE I WAS NOTIFIED OF A MAJOR DEFECT IN MY PASSENGER-SIDE AIR-BAG. WHEN WILL THIS BE CORRECTED??? *JS

WHEN DRIVING AT LOW SPEEDS, VEHICLE CREAKS CONSISTENTLY. HAVE BEEN TOLD BY FORD THE FRONT CONTROL ARMS NEED TO BE REPLACED. HAS BEEN AN ISSUE SINCE 60,000 MILES. UNACCEPTABLE TO BE QUOTED OVER $1000 TO FIX ALL CONTROL ARMS ON A CAR WITH THAT MANY MILES. COMMON PROBLEM IN THIS MODEL. WE HAVE REPLACED THE WORST CONTROL ARMS AS THEY HAVE GONE BAD, BUT STILL NEED TO REPAIR THE REMAINDER. VEHICLE NOW HAS 125,XXX MILES

TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE PULLING OUT OF THE GARAGE, THE POWER STEERING ABILITY SEIZED AND THE POWER STEERING ASSIST WARNING INDICATOR ILLUMINATED. THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE AND IT RESUMED NORMAL OPERATION. THE CONTACT STATED THAT THE FAILURE RECURRED AT LEAST TEN TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.

SQUEAKING NOISE COMING FROM FRONT AXLE (MOSTLY ON DRIVER SIDE) WHILE DRIVING AND TURNING; SOUNDS THE MOST WHEN OUTSIDE TEMPERATURE IS HIGHER (NOT SO LOUD ON COOL DAYS). TOOK IT TO DEALER THAT SOLD THE CAR (TODAY 04/25/2016) TO HAVE SUSPENSION AND POWER STEERING CHECKED. I SEE ONLINE THERE ARE RECALLS ON SOME FORD FUSION POWER STEERING? MY VIN IS NOT LISTED.

BRAKE PEDAL RANDOMLY GOES TO THE FLOOR WHILE IN MOTION AT LOW SPEEDS.

"FUSION RECALL" MY 2011 FORD FUSION SE MADE IN MEXICO HAS A POWER STEERING ASSIST FAULT. THIS HAPPENED WHEN LEAVING MY DRIVEWAY. TOOK IT TO THE DEALER AND THE PROBLEM IS A FAULTY STEERING GEAR. THIS PART IS CURRENTLY PART OF A RECALL ON 2011 FORD FUSION MANUFACTURED IN MEXICO. MY ISSUE IS THE RECALL DOES NOT INCLUDE MY VEHICLE AS THE RECALL BEGAN WITH VEHICLES MANUFACTURED IN SEPTEMBER OF 2010 AND MY VEHICLE WAS MANUFACTURED IN AUGUST OF 2010. SAME PROBLEM, SAME PLANT, SAME CAR, SIMPLE MADE THE PREVIOUS MONTH. COSTING ME THE CONSUMER ALMOST $2000.00 TO FIX THIS KNOWN MANUFACTURES DEFECT. WHILE THERE WAS INTERMITTENT PROBLEMS THAT SEEMED TO GO AWAY WITH RESTARTING THE ENGINE TOTAL FAILURE OCCURRED ON APR 11 2016. I HAVE SEARCHED VARIOUS FORUMS AND I AM NOT THE ONLY PERSON THIS HAS HAPPENED TO WHOSE VEHICLE WAS MANUFACTURED WITH IN A FEW WEEKS OF THE RECALL DATE.

WHEN I START UP THE ENGINE THE MESSAGE "POWER STEERING ASSIST FAULT" SHOWS UP IN THE DASH AND POWER STEERING STOPS WORKING. TURN THE CAR OFF AND ON AND IT SEEMS TO WORK AGAIN. LUCKILY SO FAR HAS ONLY HAPPENED WHEN STATIONARY

STEERING, LEFT OR RIGHT, CAUSES SIGNIFICANT "GRINDING" TYPE NOISE. INDEPENDENT SHOP COULD NOT NARROW IT DOWN, ALTHOUGH FIRST THOUGHT WAS RACK & PINION. THIS VEHICLE (3.0L) DOES NOT HAVE A STANDARD RACK AND PINION. THIS NOISE OCCURS WHETHER STATIONARY OR IN MOTION. TOOK IT TO THE DEALER AND THEY STATED THEY COULD NOT REPLICATE, HOWEVER, THEY COULD REPLACE THE CONTROL ARMS TO SEE IF THAT HELPS RESOLVE THE ISSUE. DUE TO THE COST (ROUGHLY $1500, WITH NO GUARANTEE IT WOULD RESOLVE THE ISSUE) WE DECIDED TO SEE IF WE COULD GET A BETTER IDEA OF WHERE THE ISSUE COMES FROM. IT OCCURS WHILE STATIONARY AND IN MOTION, SO IT IS NOTE RELATED TO THE SUSPENSION CYCLING, BUT IS SPECIFICALLY RELATED TO STEERING LEFT OR RIGHT. SEEMS TO BE RELATED TO THE STEERING MECHANISM. THIS IS AN ONGOING/RECURRING ISSUE THAT IS GETTING WORSE, WITH NO SHOP TECH ABLE TO SPECIFICALLY IDENTIFY. ALL RECALL/SOFTWARE UPDATES (PCM, ETC.) HAVE BEEN COMPLETED BY THE DEALER.

BOTH FRONT SEAT, INTERNAL DOOR LATCHES HAVE BROKEN. THE DRIVER'S SIDE WENT FIRST, FOLLOWED BY THE PASSENGER SIDE, BOTH RECEIVED ONLY NORMAL USE. NOW, TO EXIT THE VEHICLE, THE WINDOW MUST BE ROLLED DOWN AND THE DOOR OPENED FROM THE OUTSIDE LATCH, OR A TWO-HAND TECHNIQUE CAN BE LEARNED TO OPEN FROM THE INSIDE. THIS PREVENTS SPEEDY EGRESS IN THE EVENT OF AN EMERGENCY SITUATION I.E. FLOODS, FIRES, ETC. THE CAR CURRENTLY HAS 72863 MILES BUT THIS PROBLEM OCCURRED MORE THAN A YEAR OR TWO AGO.

TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE DRIVING UNKNOWN SPEEDS, THE STEERING WHEEL FAILED TO MOVE AND THE ELECTRONIC PANEL FAULT WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE NORTHSIDE FORD (12300 SAN PEDRO AVE, SAN ANTONIO, TX 78216) WHERE IT WAS DIAGNOSED, BUT NO FAILURE CODES WERE LOCATED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE MANUFACTURER INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS 46,000.

TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE JERKED AND SHOOK. THE WRENCH WARNING INDICATOR ILLUMINATED. THE CONTACT HAD TO MANEUVER TO THE SIDE OF THE ROAD. AFTER A FEW MINUTES, THE VEHICLE RESUMED NORMAL OPERATION. THE WARNING INDICATOR WAS NO LONGER ILLUMINATED. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE, BUT THE ACCELERATION WAS NOT NORMAL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THE FAILURE COULD NOT BE REPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 99,700.

TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE REVERSING THE VEHICLE, THE STEERING WHEEL FAILED TO TURN RIGHT OR LEFT. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING RACK AND PINION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 161,000.

HAD BEEN HAVING ISSUES WITH MY 2011 FORD FUSION SINCE EARLY 2015. EACH TIME I PUT FUEL INTO THE VEHICLE, THE VEHICLE WOULDN'T START ' SIMILAR TO WHAT HAPPENS WHEN ENGINE IS FLOODED. THOUGHT IT WAS BAD FUEL. RAN THE FUEL TANK TO NEARLY EMPTY AND REFUELED. SAME ISSUE EVERY TIME I REFUEL. MADE SURE THERE WAS NOTHING BLOCKING THE FUEL FILLER CAP/FLAP. CHECK ENGINE LIGHT WOULD GO ON AND OFF AND THEN STAYED ON. IN SEPT 2015, TOOK VEHICLE TO A CERTIFIED MECHANIC AND THE ERROR CODES (PO456 AND PO104) INDICATED A PROBLEM WITH THE FUEL/PROPULSION SYSTEM. REPLACED PURGE SOLENOID. DID NOT FIX THE PROBLEM. RECEIVED RECALL NOTICE 15S34 IN JANUARY 2016 RELATED TO A DEFECT/SAFETY ISSUE WITH THE FUEL SYSTEM & FUEL TANK. MARCH 2016 (ENGINE LIGHT STILL ON) TOOK VEHICLE TO FORD DEALER AND EXPLAINED THE PROBLEMS I'VE BEEN HAVING AND PROVIDED BILL FROM MECHANIC AND DOCUMENTATION FOUND OF OTHER FORD OWNERS HAVING THE SAME ISSUES. DEALER INSPECTED VEHICLE & SAID EVERYTHING WAS FINE EXCEPT THAT I HAVE A LEAK IN MY FUEL FILLER NECK WHICH IS NOT PART OF THE RECALL, BUT THEY COULD REPLACE 'FOR ABOUT $250 OR SO'. HOW IS IT THAT THIS NOT INCLUDED IN THE RECALL? FUEL AND FUMES LEAKING FROM THE FILLER NECK ARE AS DANGEROUS AS CRACKS AND LEAKS IN THE TANK. DID SOME RESEARCH AND THIS SEEMS TO BE A COMMON PROBLEM THAT FORD HAS BEEN MADE AWARE OF. THERE IS NO REASONABLE EXPLANATION AS TO HOW I WOULD HAVE CRACKED THE FUEL FILLER NECK. THE CAR ONLY HAS APPROX. 66K MILES ON IT, WAS BOUGHT BRAND NEW IN 2010, IS REGULARLY SERVICED AND HAS NEVER BEEN MISUSED. CONTACTED FORD AND WAS ADVISED THAT THEY WOULD "NOTE" MY SAFETY CONCERNS IN THEIR CASE (CAS-9098523). NHTSA NEEDS TO LOOK INTO THIS AND FORCE FORD TO TAKE CORRECTIVE MEASURES.

I WAS DRIVING MY 2011 FORD FUSION, AND MY VEHICLE LOCKS UP ALMOST CAUSING ME TO RECK! I HAD TO SLAM ON BREAKS. AFTER GETTING THE VEHICLE UNDER CONTROL I CALLED B & B FORD'S TO LET THEM KNOW WHAT'S GOING ON. I ENDED UP HAVING MY VEHICLE TOWED TO THE FORD DEALERSHIP. THE FORD DEALERSHIP MENTION THE POWER WAS MY RACK AND PINION HAD TO BE REPLACE BECAUSE IT WAS CAUSING PROBLEMS WITH MY POWER STEERING, WHICH COST ME $1650.51. SINCE HAVING THE POWER STEERING FIXED, I BEEN TO THE DEALERSHIP OVER 5 TIMES FOR THE SAME PROBLEMS AND BEEN HAVING TO PAY THEM OVER AND OVER! SOMETHING THE B & B FORD SAID THEY FIXED THE FIRST TIME I GAVE THEM 1650.51

TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE DRIVING APPROXIMATELY 65 MPH, THE SERVICE ADVANCE POWER STEERING WARNING MESSAGE DISPLAYED AND THE POWER STEERING BECAME INOPERABLE. AS A RESULT, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING RACK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 77,000.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. GRIECO FORD OF DELRAY BEACH (1311 LINTON BLVD, DELRAY BEACH, FL) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND PROVIDED CASE NUMBER: 11669823. THE MANUFACTURER WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 11/07/17*LJ THE CONSUMER STATED THE HEAT AND HUMIDITY IN FLORIDA MADE THIS EVEN MORE DANGEROUS. UPDATED 11/13/2017*JS

POWER STEERING GOES OUT, FORD SAYS THIS VIN IS NOT PART OF THE RECALL. IT SHOULD BE, THE POWER STEERING THROWS A CODE. YOU MUST PULL OVER AND RESTART THE CAR FOR IT TO RESET.