2018 Ford Fusion

Coolant intrusion in cylinder 1. Confirmed by Suburban Ford of Sterling Heights, MI. Known design flaw. Can potentially cause the engine to seize, misfiring of cylinders, excessive exhaust. Codes for rich fuel mixture and cylinder misfires were found when check engine light appeared. Checked plugs and coils before a camera was put into the cylinder to confirm the coolant intrusion. Dealership and manufacturer refuse to assist with repairs even though there was a recall for certain vehicles with this exact issue.

Coolant Intrusion after the 19B37 customer service program has been completed back in July 23rd 2020 call Ford Motor Company and told them that this service was completed to prevent the coolant intrusion and now it's intruding my car is completely disabled I can't work I bought it with all the money that I had and they said they couldn't do nothing for me they said it's past the 7 years 84,000 miles I tried indicating to them that when disrepair is update was done to the PCM it was supposed to not cause the coolant intrusion but now 6 years later it is causing it so I feel like there should cover it and they basically told me no they don't and have a good day I cannot afford to fix it it's a $6,000 job I do not have that kind of money

Transmission is now not shifting out of park and this is after having issues with the engine allowing coolant to get in and causing damage with the cylinders. Would not pass the pressure test. When calling ford customer service and headquarters telling me there is no way they can help with good will. Find this troublesome when they already know the EcoBoost causing issues to the car and my car is not at 120,000 miles yet. After seeing the 2013-2016 models already have a recall for the exact same thing and you're going to say this is not related is beyond ignorant on the company's behalf.

I am a subsequent owner of this vehicle and it was sold to me with the known issue of coolant intrusion. Not only have I spent over $1000 in repairs. The issue is a known defect with the short block on the engine. While traveling down interstate 275 my car overheated without warning and shut off almost causing a four car collision.

I was driving the vehicle on the freeway when the check engine light appeared and after a few seconds the cars engine suddenly shut off. There was a loss of power steering from the lack of engine power which made it difficult for me to steer and a sudden loss of speed which made several vehicles take evasive maneuvers to avoid having an accident with my car as I merged onto the shoulder of the freeway. After getting the car home I checked the vehicles trouble codes which appeared as P0301 cylinder 1 misfire and P0302 cylinder misfire and P0300 general misfires. I noticed a lack of coolant which I refilled and started the vehicle again to see if and how it would run. The car started but ran very rough at first and white smoke started billowing out of the exhaust. After a couple of minutes I decided to drive just down the street to my local Ford service center. They called me yesterday to tell me that the 2.0L 4 cylinder Ecoboost head gasket has failed and has allowed engine coolant to pour into the cylinder 1. The engine cylinder begins to misfire causing the engine to shake and emit white smoke from the exhaust as the coolant is burned off with the fuel. We are now seeing this safety issue and complaint with many vehicles that have the same or similar engine. They say the only remedy is to replace the long block engine with one that supposedly has a "fix" to the coolant delivery system within the engine block. Knowing what I know now, I would never have considered the purchase of this vehicle. The safety issue alone makes cars with these engines a danger to the owner and the public.

2018 Ford Fusion SE 1.5L EcoBoost, just purchased the car 10 days ago and I already have antifreeze that's mixing with the oil causing the car to overheat and white smoke coming from the back cannot drive the car took it to three mechanics they told me it needs a new turbo and a head gasket which will cost well over $4,000 which I don't have the money that I bought the car with I borrowed from family members so I can go back to work and I don't have money to fix it so at the moment I am unemployed because I have no vehicle to get to work this is a major problem. My father before he passed away had a 2017 Ford Escape with the same engine and he had the same problem he sold it for $1500 lost 14 Grand on it

- There is a crack in the engine block; coolant is leaking into cylinder 3. I am having the car taken by carvana on 3/30 and it will no longer be available for inspection, but I have record of the mechanical issues from taking the vehicle into the dealership on 3/18. - My/others safety was not immediately at risk, but I know that my engine could have blown while driving, causing an accident or even an engine fire. - As stated, issue was confirmed by dealer, and I have records of this - N/A - Check engine light appeared on approximately 3/5; was unable to have car inspected right away and continued driving. Started to get intermittent errors stating that the engine was overheating/coolant was low on 3/12. Stopped driving car more than 2 miles at a time after this. Boyfriend correctly diagnosed issue on 3/15 and I had the issue confirmed by dealer on 3/18.

Leading coolant due to coolant infusion in the block of engine.

Mechanical. Coolant Intrusion on my 2018 Ford Fusion SE 1.5L ecobuster

My car started rumbling and flashing the check engine light. I took it to the mechanic the next day, they tell me to contact Ford because of CSP 21N12 due to my spark plugs having coolant leaking on them and in cylinder, it was misfiring. They tell me the vehicle is unsafe to drive. I call Ford and they say theres nothing they can do. Im screwed out of a car because they closed the CSP's nov 2022 and i just got the car last year pre owned.

While operating my 2018 Ford Fusion, the vehicle began experiencing internal coolant loss resulting in engine misfires, rough running, and white exhaust smoke. The coolant intrusion caused engine failure and loss of reliability. This condition creates a safety risk, as it can lead to loss of power while driving, hesitation, and the possibility of engine shutdown. The defect occurred without warning and is consistent with widespread reports involving Ford EcoBoost engines. This issue is not related to maintenance or normal wear and tear but is a known design defect acknowledged through service bulletins and consumer litigation. Repair requires full engine replacement.

CVT transmission completely failed at 150k miles and is not covered by Ford

The steering wheel is coming loose and is making it hard to drive. The car is becoming seriously dangerous. Others are having issues with this. Please let's fix these cars. I have children!

The contact owns a 2018 Ford Fusion. The contact stated that while driving at an undisclosed speed, the vehicle started shuddering violently, hesitated, and failed to accelerate to approximately 35 MPH. The check engine warning light was flashing. The contact related the failure to the Customer Satisfaction Program: 21N12. The vehicle was towed to the local dealer, where it was diagnosed with coolant intrusion into the cylinders. The dealer informed the contact that the engine small block needed to be replaced, but a full engine replacement was recommended. The vehicle was not repaired. The manufacturer was contacted and filed a complaint. The manufacturer advised the contact that a future report would be issued. The failure mileage was approximately 100,000.

My Engine is on my car will not go over 25 miles and if it does it shakes and I place the car in park or shut it off u can hear like water sound coming from the engine were it’s seems as if it was boiling

Shift actuator wouldn’t go into gear I was stranded a few times had to be towed twice. I’ve found a plastic bushing that showed a $4.00 part could be responsible. Deadly for us disabled Vietnam veterans . I can’t walk. Maine has 200 vehicles with the same issues nationwide who knows supposedly the actuator will not be made by ford motors until February 2026. I’m 76 years old this is a hazard I can’t afford to buy another car. Please help us. Or get stranded in the middle of nowhere freezing cold Thank you

Engine replaced due to flaw in design. I had my 60,000-mile service done and after it was completed, I started having serious issues with my vehicle. Kept getting check engine light cylinder 2 misfire. I took my Fusion back to the dealership, and they advised me that my engine had to be replaced. Apparently when they put my vehicle under pressure during the service it caused the coolant to leak into my engine. I have researched this and found many complaints with the same problem. Unfortunately, the owners of the other Fusions (like me) found out their vehicle was no longer under warranty, and they had to foot the entire bill. Luckly for me, I had purchased the Ford Extended Warranty, and my out-pocket pocket is $100. I was told by the dealership that Ford is aware of this issue but has not issued a recall. My service advisor was absolutely shocked when Ford authorized the necessary repairs in a couple hours berceuse it normally takes a few days to get authorization. I have owned this car since it was new and have always kept up with the required maintenance. They gave me a rental vehicle and said it would be about 7 days before the repairs are completed.

Went to back up to park . The shifter would not properly work kept going back to park .I couldn't get it into neutral to push it. No warnings. Had to 1st pay for towing from where it happened to a parking space. Then called roadside service to take it to Bay Lincoln in Panama Beach.i will send the results from dealership. It could of been real serious and caused a bad accident maybe even death. I know ford had a recall on a earlier model fusion for shifter cable. If it's the same issue I want reimbursement.

The contact owns a 2018 Ford Fusion. The contact stated that upon starting the vehicle, there was an abnormal rattling sound coming from the engine with white smoke coming from the exhaust system, with the check engine warning light illuminated. Additionally, the message “Service Vehicle Soon” was displayed. The vehicle was taken to a local dealer, where it was diagnosed, and the contact was informed that the engine was faulty due to coolant intrusion. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 84,112.

Coolant is leaking into the cylinders and causing overheating and no start.