2019 Ford Fusion Driver Assist & ADAS Problems

The rear view camera operates intermittently. Sometimes it works fine, other times the picture is blank or is extremely blurry with horizontal lines through it or the screen just displays snow. Sometimes it works, other times it doesn't. it can work in the morning, but not when I leave to go home after work. It can works for days, then not work for days. I called Ford due to an article that came across my news feed about rear camera recalls, but Ford said I'm not covered. This has been going on for several months now. A dealer wanted to charge several hundred dollars to check it out, but I didn't want to pay. To me this should be covered under warranty.

The contact owns a 2019 Ford Fusion. The contact stated while driving at an undisclosed speed, the Lane Departure Assist failed to function as intended. The contact stated that while driving in the desired lane, the vehicle was pulling into another lane. The vehicle was taken to the dealer; however, the failure could not be duplicated. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact stated that the vehicle had previously been serviced at the dealer several times. The contact stated that the engine and the transmission had been replaced after the vehicle was purchased a year ago. The manufacturer was made aware of the failure. The contact was informed of a possible buyback of the vehicle. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 51,000.

The contact owns a 2019 Ford Fusion. The contact stated that while reversing, the rearview camera image was blue. Additionally, the infotainment system screen was blue. The vehicle was taken to the dealer where it was diagnosed and determined that the APIM had failed and needed to be replaced. The vehicle was being repaired. The manufacturer was notified of the of the failure, but no assistance was provided. The failure mileage was approximately 23,500.